PCC Community Wellness Center jobs in Berwyn, IL - 104 jobs

* Direct and assist MAs and PCRs to maintain efficient patient flow. * Communicate assignments and provide backup support as needed. * Delegate work assignments to balance workload and promote efficiency. * Coordinate with PCRs and MAs to monitor patient registration and provider workload. * Ensure adherence to clinic policies, procedures, and safety practices. * Coach and motivate staff to enhance engagement and retention. * Implement systems to improve patient intake, flow, and satisfaction. * Monitor customer service quality and ensure adherence to protocols. * Report opportunities for patient care improvements to management. * Ensure coverage for clinical and clerical support areas as needed. * Troubleshoot daily staff issues and provide solutions. * Ensure compliance with HIPAA and clinic quality standards. * Participate in quality improvement initiatives and provide feedback. * Conduct performance evaluations and provide ongoing feedback to staff. * Promote teamwork between clinical and clerical areas. * Support training new MAs and PCRs as assigned. * Lead department meetings and attend organizational leadership meetings. * Monitor budget and practice cost-effective measures. * Perform related duties as assigned. * Medical Assistants: * Supervise MAs in patient history documentation, treatments, and medication administration. * Assist with VFC audits and Quarterly Metric compliance. * Coordinate medical supply orders under supervision. * Serve as liaison between Walk-In Wellness Center and Emergency Department triage. * Monitor quality control checks on medical equipment and diagnostic tests. * Monitor lab electronic billing processes. * Monitor room assignments and transitions during clinic shifts. * Patient Care Representatives: * Liaison for managed care services and program policies implementation. * Maintain EMR and insurance coverage knowledge. * Ensure accuracy of batch money and petty cash handling. * Implement workflows to enhance clerical staff efficiency. * Manage physician appointment scheduling via EMR. * Monitor office supplies within budget limits and handle appointment scheduling and calls.

Join the Erie team! Motivated by the belief that healthcare is a human right, we provide high quality affordable care to support healthier people, families, and communities. Erie delivers holistic care to help every member of the family stay healthy and active from infancy through adulthood. Since 1957, we have provided high-quality care to diverse patients most in need, regardless of their insurance status, immigration status, or ability to pay. Erie Family Health Centers, a nationally recognized top workplace with 13 sites in Chicago and suburbs, is looking for a valuable addition to our Providers team! The Advanced Practice Provider will provide comprehensive primary health care service to patients in the prevention, diagnosis and treatment of disease. Acts as primary health care provider with the scope of his/her primary care specialty. Performs physical examinations on new and returned clients. Refers patients to specialists as necessary. Documents all patient care activities. Maintain a productivity level necessary to reach mandated annual level of encounters. At Erie, we are proud to provide competitive salaries, high-quality health care plans, generous time off benefits, retirement benefits, and more! Erie employees are eligible for Erie's Full Benefits Package that includes Medical, Dental, Vision, Life and Disability Insurance and Flexible Spending (FSA) for Health Care or Childcare. Retirement Programs: 401(k) program with Erie matching $0.50 for every $1.00 up to the first 5% of the employee's biweekly salary. Annual Paid Time Off: starting at 20 days of PTO, and 8 paid holidays. Competitive salary, annual merit increases, plus room for growth and career advancement. *Compensation is based on each candidate's experience, skills and education within the range identified for the role. Candidates who meet the minimum requirements of the role will start at entry in the range. Any additional skills, experience and education will be reflected in the compensation offered. Main Duties & Responsibilities Performs history and physical on new/return patients throughout the lifespan. Orders appropriate diagnostic/screening test and reviews test to establish diagnosis; initiates or continues treatment based on findings. Manages acute and chronic illness according to established protocols and/or in collaboration with physicians. Provides follow-up health care providers or community agencies as necessary. Maintains a productivity level necessary to reach mandated annual level of client encounters. Qualifications Education M.S. in Physician Assistant Studies, MSN or DNP from accredited nursing school Active PA or APRN license in Illinois Board Certified Active DEA and controlled substance License Active CPR Certification Experience: Minimum of two years of experience as Family practice and/or primary care Preferred experience serving in FQHC, Community Health Centers or traditionally unserved patient populations Preferred Medical Spanish experience or highly motivated to learn to utilize interpreters for patient encounters in foreign languages Skills and Knowledge Commitment to increasing number of APRNs working in underserved communities and providing high-quality compassionate patient care. Comfort with providing clear and constructive feedback Energetic, deadline-driven, self-starter Excellent organizational and project management skills Working knowledge of PC using Microsoft products such as Word and Power Point in a Windows operating environment Ability to develop and maintain excellent working relationships with preceptors, partners, clinical staff, managers, and directors. Interest in and comfort with working with diverse patient population Knowledge of or interest in learning medical Spanish The Erie Advantage Pledge WORKING TOGETHER FOR WHAT MATTERS MOST Erie makes a pledge that all current and future employees can feel confident that: Our mission, vision, and values unite us. Our voices matter. We do things well. Our inclusive culture promotes balance and belonging. We find our career sweet spot at Erie.

Join the Erie team! Motivated by the belief that healthcare is a human right, we provide high quality affordable care to support healthier people, families, and communities. Erie delivers holistic care to help every member of the family stay healthy and active from infancy through adulthood. Since 1957, we have provided high-quality care to diverse patients most in need, regardless of their insurance status, immigration status, or ability to pay. Erie Family Health Centers, a top workplace in Chicago and suburbs, is looking for a valuable addition to our Medical Assistant team! In this role you will provide leadership and oversight to assigned group of medical assistants. Expectations include performing the responsibilities of a Medical Assistant as well as those appropriately delegated by the site director. At Erie, we are proud to provide competitive salaries, high-quality health care plans, generous time off benefits, retirement benefits, and more! Erie employees are eligible for Erie's Full Benefits Package that includes Medical, Dental, Vision, Life and Disability Insurance and Flexible Spending (FSA) for Health Care or Childcare. Retirement Programs: 401(k) program with Erie matching $0.50 for every $1.00 up to the first 5% of the employee's biweekly salary. Annual Paid Time Off: starting at 20 days of PTO, and 8 paid holidays. Competitive salary, annual merit increases, plus room for growth and career advancement. Main Duties & Responsibilities Supports a provider or providers for 100% of their day, unless otherwise assigned by their supervisor. Collaborates with providers and nurses in the delivery of patient care. Provides direct patient care that is typical and within the scope of a medical assistant. Assigns and monitors duties and responsibilities of Medical Assistants. Fairly balances staff and clinic needs. Performs regular scheduled performance evaluations and 1:1 meetings with Medical Assistants. Partners with HCO Director on crucial conversations with their team Participates in the development and implementation of individual, group and community education programs. Qualifications Education High School Diploma required. Two or more years' experience as an MA required. At least one year of MA experience at Erie highly preferred Successful completion of Medical Assistant program required Certified or Registered by accredited agency preferred. Skills and Knowledge Bilingual (Spanish) dependent on site and the patients served on that site preferred. (May be required to communicate with and assist non-English/Spanish only speaking patients and/or guests.) CPR Certification - must be current at all times Ability to effectively assess new and existing staff skills and competencies, identify gaps and conduct necessary training. Ability to create/update standards that are measurable and objective and that can be used to track performance of medical assistant functions. Ability to utilize clinical systems, reports and data to monitor effectiveness of staff, equipment and processes. Ability to communicate effectively in speech and writing with individuals and groups. Ability to multitask and maintain a high level of organization for each task. Phlebotomy skills for adults, infants, and children Basic knowledge of pharmacology required for the scope of practice. Computer skills including ability to accurately enter health information into an electronic medical record

Job DescriptionBenefits: 401(k) Dental insurance Health insurance Paid time off Responsibilities: Serve as the primary point of contact for patients from intake through completion of care Schedule and manage patient appointments across clinic, surgery, and physical therapy departments Verify insurance coverage and obtain necessary authorizations Communicate with attorneys and other healthcare providers regarding patient cases Maintain accurate and timely documentation in the patients record Track case progress and ensure all necessary follow-ups are completed Provide exceptional customer service and support to patients and their families Qualifications: Previous experience in a medical office or healthcare setting preferred Knowledge of insurance verification and authorization processes Strong communication and organizational skills Ability to multitask and manage cases efficiently Proficiency with medical office software and electronic health records

Job DescriptionBenefits: 401(k) Health insurance Paid time off We are seeking a highly organized and proactive HR & Surgical Coordination Assistant to support both our Human Resources and Surgical departments. This dual-role position offers a unique opportunity to contribute to the smooth operation of our workplace while assisting in administrative tasks within our surgical department. Key Responsibilities: Human Resources Duties: Manage employee PTO requests and track time off. Prepare and process employee write-ups and maintain accurate employee records and files. Coordinate job postings, interviews, hiring, and termination processes. Conduct new hire orientation and respond to employee inquiries. Assist with performance reviews and track training compliance. Support employee trainings and HR initiatives. Perform any other HR-related tasks as needed to support the department. Surgical Coordination & Administrative Support: Provide administrative assistance to the surgical department. Support scheduling, documentation, and coordination of surgical workflows. Assist staff with departmental tasks to ensure efficient operations. Perform any other administrative tasks as needed to support the department or organization. Qualifications: Minimum of 2 years of experience in Human Resources or administrative support. Bachelors degree in Human Resources Management, Business Administration with HR focus, or a related field. HR certification (e.g., PHR, SHRM-CP) is a plus. Strong organizational and communication skills. Ability to manage confidential information with discretion. Proficiency in Microsoft Office Suite and HRIS systems is a plus. Detail-oriented with the ability to multitask in a fast-paced environment. Benefits: Competitive salary Paid time off Health insurance 401k

Join the Erie team! Motivated by the belief that healthcare is a human right, we provide high quality affordable care to support healthier people, families, and communities. Erie delivers holistic care to help every member of the family stay healthy and active from infancy through adulthood. Since 1957, we have provided high-quality care to diverse patients most in need, regardless of their insurance status, immigration status, or ability to pay. Erie Family Health Centers, a top workplace in Chicago and suburbs, is looking for a valuable addition to our OBGYN team! The OBGYN Hospitalist provides comprehensive obstetric and gynecologic health care services to Erie patients including prevention, diagnosis and treatment of disease. Hospital practice includes labor and delivery as well as gynecologic consultation and surgery relevant to general obstetrics and gynecology. This physician serves as an expert consultant for other primary health care providers at Erie. Refers patients to specialists as necessary. Documents all patient care activities including telehealth. Maintains a productivity level necessary to reach mandated annual level of deliveries. At Erie, we are proud to provide competitive salaries, high-quality health care plans, generous time off benefits, retirement benefits, and more! Erie employees are eligible for Erie's Full Benefits Package that includes Medical, Dental, Vision, Life and Disability Insurance and Flexible Spending (FSA) for Health Care or Childcare. Retirement Programs: 401(k) program with Erie matching $0.50 for every $1.00 up to the first 5% of the employee's biweekly salary. Annual Paid Time Off: starting at 20 days of PTO, and 8 paid holidays. Competitive salary, annual merit increases, plus room for growth and career advancement. *Compensation is based on each candidate's experience, skills and education within the range identified for the role. Candidates who meet the minimum requirements of the role will start at entry in the range. Any additional skills, experience and education will be reflected in the compensation offered. Main Duties & Responsibilities Provides triage, antepartum, intrapartum, and immediate postpartum care according to established protocols. Maintains active hospital privileges as requested. Performs history and physical exams. Manages acute and chronic illness according to established protocols. Provides telehealth triage of antepartum and postpartum acute issues according to established protocols. Supports Family Physicians and Certified Nurse Midwife members of assigned Delivery Teams. Provides ER coverage in accordance with hospital bylaws. Provides follow-up with health care providers or community agencies, as necessary. Keeps accurate and timely records as required. Participates/leads appropriate interdisciplinary teams. w Initiates and/or participates in on-going QI activities at Erie Family Health Centers (EFHC) and partner hospitals. Is responsible for Continuing Education Units to maintain safe level of practice and certification. Is responsible for Erie and hospital trainings required for privileges. Understands procedures and guidelines for reproductive health care to assure care of the highest quality and maintain compliance with Joint Commission, HRSA, FTCA, Managed Care, IL Family Planning Grant, and other assigned standards. Participates in the development of clinical protocols and health center policy/procedure development as appropriate. Performs procedures such as contraceptive implant insertion/removal, IUD insertion/removal, postpartum tubal sterilization etc. with appropriate training, proctoring, and privileging. Precepts learners and participates in faculty activities as indicated. Participates in annual performance appraisal/peer review. Interprets the philosophy of EFHC to other staff and clients. Represents EFHC externally as assigned. Adheres to all EFHC policies & procedures. Performs other duties as assigned. Qualifications Skills and Knowledge Proficiency in medical Spanish preferred. Licensed physician in Illinois. BLS for Healthcare Provider Certification Experience and Education At least 2 years of experience in community health or with a similar patient population while in training is preferred Board Certified or Board Eligible in Obstetrics and Gynecology, MD or DO. Comfortable covering a busy L&D. The Erie Advantage Pledge WORKING TOGETHER FOR WHAT MATTERS MOST Erie makes a pledge that all current and future employees can feel confident that: Our mission, vision, and values unite us. Our voices matter. We do things well. Our inclusive culture promotes balance and belonging. We find our career sweet spot at Erie.

Join the Erie team! Motivated by the belief that healthcare is a human right, we provide high quality affordable care to support healthier people, families, and communities. Erie delivers holistic care to help every member of the family stay healthy and active from infancy through adulthood. Since 1957, we have provided high-quality care to diverse patients most in need, regardless of their insurance status, immigration status, or ability to pay. Erie Family Health Centers, a nationally recognized top workplace with 13 sites in Chicago and suburbs, is looking for a valuable addition to our Patient Benefits Advocate team! Under the direction of the Operations Manager/PBA Supervisor or Other Manager the Patient Benefit Advocate (PBA) Team Leader is responsible for the delivery of excellent customer service to internal and external partners by ensuring customer service standards of front desk personnel is met. At Erie, we are proud to provide competitive salaries, high-quality health care plans, generous time off benefits, retirement benefits, and more! Erie employees are eligible for Erie's Full Benefits Package that includes Medical, Dental, Vision, Life and Disability Insurance and Flexible Spending (FSA) for Health Care or Childcare. Retirement Programs: 401(k) program with Erie matching $0.50 for every $1.00 up to the first 5% of the employee's biweekly salary. Annual Paid Time Off: starting at 15 days of PTO, and 8 paid holidays. Competitive salary, annual merit increases, plus room for growth and career advancement. *Compensation is based on each candidate's experience, skills and education within the range identified for the role. Candidates who meet the minimum requirements of the role will start at entry in the range. Any additional skills, experience and education will be reflected in the compensation offered. Main Duties & Responsibilities Train, coach and develop Patient Benefit Advocates and Patient Benefit Advocate II staff members. Works closely with the Operations Manager/PBA Supervisor to ensure that all front desk processes are being followed and adhered to by staff. Processes such as the intake and assessment of patients' application materials for the Erie Sliding Fee Scale Discount Program and insurance programs. Performs monthly and corporate performance reviews. Meets monthly with PBA Team to discuss performance, attendance, challenges and potential growth opportunities. Ensure accurate PBA staff scheduling each month for front desk operations; including but not limited to approving timesheets and PTO requests. Other duties as required Qualifications Experience and Education High School Diploma or equivalent required. Additional education preferred. Experience in a healthcare setting is required. Knowledge of insurance plans including Commercial, Medicaid, Medicare, and Marketplace is required. At least 1 year of Erie experience in a PBA role or similar position, required. Prior staff supervision experience is beneficial. Skills and Knowledge Required: Knowledge of medical/dental office computer applications is required. Computer applications experience in Microsoft Office Products Preferred: Bilingual is a plus The Erie Advantage Pledge WORKING TOGETHER FOR WHAT MATTERS MOST Erie makes a pledge that all current and future employees can feel confident that: Our mission, vision, and values unite us. Our voices matter. We do things well. Our inclusive culture promotes balance and belonging. We find our career sweet spot at Erie.

Join the Erie team! Motivated by the belief that healthcare is a human right, we provide high quality affordable care to support healthier people, families, and communities. Erie delivers holistic care to help every member of the family stay healthy and active from infancy through adulthood. Since 1957, we have provided high-quality care to diverse patients most in need, regardless of their insurance status, immigration status, or ability to pay. Erie Family Health Centers, a nationally recognized top workplace with 14 sites in Chicago and suburbs, is looking for a valuable addition to our Human Resources team! The Director of Provider Recruitment is responsible for leading provider recruitment efforts across Erie's multiple locations. This role is critical to the success of supporting clinical operations and will serve as a key liaison between providers, department leadership, and administrative partners and stakeholders. The Director will provide a high touch experience for candidates and will serve as the key point of contact throughout the recruitment process and beyond. At Erie, we are proud to provide competitive salaries, high-quality health care plans, generous time off benefits, retirement benefits, and more! Erie employees are eligible for Erie's Full Benefits Package that includes Medical, Dental, Vision, Life and Disability Insurance and Flexible Spending (FSA) for Health Care or Childcare. Retirement Programs: 401(k) program with Erie matching $0.50 for every $1.00 up to the first 5% of the employee's biweekly salary. Annual Paid Time Off: starting at 20 days of PTO, and 8 paid holidays. Competitive salary, annual merit increases, plus room for growth and career advancement. *Compensation is based on each candidate's experience, skills, and education within the range identified for the role. Candidates who meet the minimum requirements of the role will start at entry in the range. Any additional skills, experience, and education will be reflected in the compensation offered. Main Duties & Responsibilities Leads recruitment efforts across multiple service lines and clinical sites for all Physician and Advance Practice Provider roles. Serves as the primary contact for candidates throughout the recruitment process, including facilitation of onsite interviews. Assesses candidate specific needs and coordinates visits with realtors, schools, and community tours, etc. Coordinates all efforts related to provider onboarding and offboarding to ensure successful organizational integration and departures for all providers. Works closely with the Credentialing team to ensure a timely start date. Develops and maintains a strong talent pipeline through direct sourcing, networking, conference attendance, professional member organizations, and other relevant sources and efforts with a focus on both current and future provider needs. In partnership with the CHRO and with input from various stakeholders, develops and executes the recruitment strategy for provider roles, ensuring alignment with the overall strategic plan of the organization to address current and future provider needs and to address known challenges. Other related duties. Qualifications Skills and Knowledge Exceptional communication and negotiation skills Ability to quickly build rapport and trust with candidates and internal partners Cultural competency to work with a diverse workforce and candidate pool Proven ability to successfully manage multiple complex searches simultaneously Strong understanding of recruitment needs in a healthcare setting Experience Required: 5 years of provider recruitment 10 years of experience in healthcare, with a minimum of 5 years working with a multi-site organization Knowledge of medical office operations and workflows Preferred: Prior experience working for an FQHC 10+ years of provider recruitment Education Required: BA or BS degree in a relevant field is required; a combination of education and relevant experience may be substituted for a formal degree. Preferred: Master's Degree a plus. The Erie Advantage Pledge WORKING TOGETHER FOR WHAT MATTERS MOST Erie makes a pledge that all current and future employees can feel confident that: Our mission, vision, and values unite us. Our voices matter. We do things well. Our inclusive culture promotes balance and belonging. We find our career sweet spot at Erie.

Job DescriptionBenefits: 401(k) Health insurance Paid time off Schedule: MondayFriday, plus Saturday mornings We are seeking a skilled and dedicated Certified Physical Therapist Assistant (PTA) to join our team. The PTA will work under the direction of a licensed Physical Therapist to deliver high-quality patient care, assist in implementing treatment plans, and help patients achieve their rehabilitation goals. This role requires flexibility, as it may involve working at more than one of our clinic locations. You can view them here: *************************************** Key Responsibilities: Provide physical therapy treatments as directed by the supervising Physical Therapist. Assist in carrying out individualized treatment plans for patients to improve mobility, strength, and function. Monitor and document patient progress, reporting any changes to the Physical Therapist. Educate patients and their families on exercises, mobility techniques, and home programs. Maintain a clean, organized, and safe therapy environment. Support clinic operations by assisting with scheduling, patient flow, and basic administrative tasks as needed. Travel to other clinic locations when required. Qualifications: Current and valid Certified Physical Therapist Assistant (PTA) license in the state of IL. Minimum 12 years of experience in an outpatient or orthopedic physical therapy setting preferred (new graduates will be considered) Associate degree from an accredited Physical Therapist Assistant program. CPR/BLS certification preferred. Strong interpersonal and communication skills. Ability to work collaboratively in a team-oriented environment. Reliable transportation for travel between clinic sites. Work Schedule: Monday through Friday, plus some Saturday mornings. Schedule may vary based on patient needs and clinic assignments. Benefits: 2 Weeks of PTO Paid Holidays 401k plan

Join the Erie team! Motivated by the belief that healthcare is a human right, we provide high quality affordable care to support healthier people, families, and communities. Erie delivers holistic care to help every member of the family stay healthy and active from infancy through adulthood. Since 1957, we have provided high-quality care to diverse patients most in need, regardless of their insurance status, immigration status, or ability to pay. Erie Family Health Centers, a nationally recognized top workplace with 13 sites in Chicago and suburbs, is looking for a valuable addition to our Case Management Department! The Birthing Families Navigator works with medical providers and care teams to identify potential clients, assist, and deliver supportive services to clients. The Birthing Families Navigator's role includes outreach, advocacy, assessments, care plans, referrals, home visitation as needed, and documentation in funder data management system and electronic health record. At Erie, we are proud to provide competitive salaries, high-quality health care plans, generous time off benefits, retirement benefits, and more! Erie employees are eligible for Erie's Full Benefits Package that includes Medical, Dental, Vision, Life and Disability Insurance and Flexible Spending (FSA) for Health Care or Childcare. Retirement Programs: 401(k) program with Erie matching $0.50 for every $1.00 up to the first 5% of the employee's biweekly salary. Annual Paid Time Off: starting at 15 days of PTO, and 8 paid holidays. Competitive salary, annual merit increases, plus room for growth and career advancement. *Compensation is based on each candidate's experience, skills and education within the range identified for the role. Candidates who meet the minimum requirements of the role will start at entry in the range. Any additional skills, experience and education will be reflected in the compensation offered. Main Duties & Responsibilities Provides services including coordination of primary care (prenatal, post-partum, and/or pediatric care) and social services, outreach, face-to-face follow ups, risk assessments completion, referrals, home visitation as needed, and track clients' appointments failures. Collaborates with fellow Birthing Families Navigators to provide constant floor coverage so as to ensure productive presence of a Birthing Families Navigator throughout the day. Collaborates with client's provider and care team. Displays familiarity and knowledge of the care plan of each client and facilitates referrals and follow-up process. Displays excellence in customer relations. Completes monthly reports as assigned. Qualifications Education Required: Associate's degree in social work, child development, community health, or related field required. Preferred: Bachelor's degree in social work, child development, community health, or related field preferred. Experience Preferred: A minimum of two years' work experience in health, social or community services preferred. Skills and Knowledge Required: Intermediate proficiency in Microsoft Office required. Local travel required, valid Illinois driver's license and automobile insurance also required. Bilingual fluency (English/Spanish) required. Preferred: Cultural competency to work in a low income, minority environment. Ability to maintain confidentiality and trust from clients. Ability to establish and maintain effective working relationships with customers, clients, and community partners. Ability to work well individually and as part of a team. Record keeping methods, practices, and procedures. The Erie Advantage Pledge WORKING TOGETHER FOR WHAT MATTERS MOST Erie makes a pledge that all current and future employees can feel confident that: Our mission, vision, and values unite us. Our voices matter. We do things well. Our inclusive culture promotes balance and belonging. We find our career sweet spot at Erie.

Erie Family Health Centers is proud to announce the opening of a new health center within the Sankofa Village Wellness Center, a cornerstone of the larger Sankofa Wellness Village development at the corner of Madison and Kildare in West Garfield Park (opening in early 2026). This innovative wellness village represents a transformative community investment, bringing together healthcare, housing, and community services under one vision. The Wellness Center itself will be a state-of-the-art facility providing comprehensive, affordable healthcare services, including medical, dental, and behavioral health, to patients of all ages, from newborns to seniors. As part of Erie's commitment to health equity, this center will serve all community members regardless of insurance status, immigration status, or ability to pay. Join our mission-driven team in delivering high-quality, patient-centered care in a supportive and innovative environment dedicated to improving community wellness. Erie Family Health Centers, a nationally recognized top workplace with 13 sites in Chicago and suburbs, is looking for a valuable addition to our Case Management/WIC team! The WIC Nutritionist's responsibility is to ensure that the delivery of program services follows Agency, State, City, and Federal guidelines, policies, and procedures. The Nutritionist provides and supervises services to eligible participants to receive WIC benefits, which includes interviewing and assessing the Nutritional status of clients, ensuring certification data, providing food packages, assuring non-contract formula approvals are completed and in compliance with State, City and Federal policies. At Erie, we are proud to provide competitive salaries, high-quality health care plans, generous time off benefits, retirement benefits, and more! Erie employees are eligible for Erie's Full Benefits Package that includes Medical, Dental, Vision, Life and Disability Insurance and Flexible Spending (FSA) for Health Care or Childcare. Retirement Programs: 401(k) program with Erie matching $0.50 for every $1.00 up to the first 5% of the employee's biweekly salary. Annual Paid Time Off: starting at 20 days of PTO, and 8 paid holidays. Competitive salary, annual merit increases, plus room for growth and career advancement. Compensation is based on each candidate's experience, skills and education within the range identified for the role. Candidates who meet the minimum requirements of the role will start at entry in the range. Any additional skills, experience and education will be reflected in the compensation offered. Main Duties & Responsibilities Works in collaboration with WIC Coordinator and WIC Lead Nutritionists in planning and implementing the Nutrition components of the WIC program to ensure quality Nutrition services. Collaborates in the development and enforcement of nutrition procedures and policies. Screens applicants for eligibility, which requires verifying income for the household, residency, identification, health history, and anthropometric measurements. Provides initial nutrition screening and assessment for WIC client and develops nutrition care plans with client centered goals (using VENA strategies), and monitors client's progress towards those goals. Conducts nutritional screenings, assessments, and counsels' high-risk clients on nutrition and dietary practices appropriate to health and medical conditions identified. Develops and/or approves nutrition education materials. Schedules follow-up visits with clients to monitor and encourage compliance with prescribed nutritional care plans May be required to conduct WIC activities at satellite locations. Performs other duties as assigned. Qualifications Education B.S. in Nutrition required; Registered Dietitian (RD) and/or Licensed Dietitian (LD) eligibility preferred. Experience A minimum of two years' experience in community nutrition working with Maternal Child Health is recommended, and WIC experience preferred. Illinois driver's license and automobile insurance required. Local travel (when necessary). Skills and Knowledge Bilingual fluency (English/Spanish) required Bilingual fluency (English/Spanish) required (May be required to assist or work with non-English/Spanish only speaking patients and/or guests.) Cultural competency to work in a low income, minority environment. Computer skills and time management skills required. Ability to maintain confidentiality and trust of clients. Ability to establish and maintain effective working relationships with co-workers, clients and community partners. Knowledge of nutritional assessment, planning, and counseling. Record keeping methods, practices, and procedures. Current CPR certification. The Erie Advantage Pledge WORKING TOGETHER FOR WHAT MATTERS MOST Erie makes a pledge that all current and future employees can feel confident that: Our mission, vision, and values unite us. Our voices matter. We do things well. Our inclusive culture promotes balance and belonging. We find our career sweet spot at Erie.

Department: Behavioral Health Manager Title: Director of Behavioral Health FLSA Status: Exempt Job Purpose: The Behavioral Health Consultant provides behavioral health care services to patients in all life cycles. The Behavioral Health Consultant also participates with a multidisciplinary team to ensure holistic psychosocial and medical needs are met. Essential Duties and Responsibilities: Maintain patient care hours per week at designated site as determined by the Director of Behavioral health and the Chief Medical Officer. Follow PCCs policies for scheduling, access, chart documentation and availability for communication regarding clinical matters during regular business hours. Patient volume expectation is average 3.5 patients per session worked. A session is defined as 3.5 patient care hours plus 0.5 hrs of administration duties. Number of sessions worked is based on FTE status (e.g. 1.0 FTE = 10 sessions). The number of sessions per week may be modified based upon clinic need, supervision commitments, etc. Modifications are approved by Director of Behavioral Health. Provide consultation and academic support to residents and attending physicians in the areas of behavioral medicine. Participate fully in relevant quality assurance and performance improvement measures. Provide mental health consultation regarding assessment and mental/behavioral health treatment options to established patients. Assess patients and/or families bio-psycho-social situations that result in diagnostic conclusions that include development issues, family dynamics and stressors, and a DSM IV multi-axial diagnosis. Document data, assessment, treatment plan and expected outcome in medical record. Identify and follow-up on all referrals you have made to assure continuity of care and patient/family needs are met. Participate in individual and group supervision with goal of achieving Licensure in Clinical Social Work within 2 years of commencement of employment. Supervision will be provided by a PCC Licensed Clinical Social Worker as designated by the Director of BH. Perform any crisis intervention, individual counseling, family counseling, advocacy that is needed for the patient. Marginal Functions: Maintain professional growth which includes attendance at Human Resources training, continuing education units (CEU) and development programs. Qualifications Experience/Training: Masters Degree in Social Work or Professional Counseling from accredited University. Demonstrated skills in the clinical social work practice arena and the ability to work and collaborate on a health care team. Demonstrated ability to effectively and efficiently handle a demanding workload involving multiple tasks. Ability to function in a computer oriented environment possessing intermediate computer skills in word processing, in automated clinical information systems, accessing emails and conducting internet research. Ability to communicate effectively in oral and written communications. Bilingual English/Spanish is preferred. Proficient in MS Office Business Applications to include: Outlook, Word, PowerPoint, and Excel. Certifications/Licenses: Current and valid drivers licenses. Masters in Social Work or Professional Counseling from accredited University Required. Physical Demands: Must be able to remain in a stationary position 50% of the time. Must be able to move around the clinic site 50% of the time. Constantly operates a computer, computer printer, copy machine, and telephone. Occasionally positions self to maintain exertion of physical strength to move objects of 10 pounds from one level to another. Must be able to transport from one site to another. Must be able to cover other shifts as necessary. Required shift rotation. Other Skills: Ability to read and write proficiently using the English language. Constantly communicates with other healthcare providers. Must be able to exchange accurate information in these situations. Follow-through, assume responsibility and use good judgment. Maintain professionalism under stressful situations. Self-motivated and directed with the ability to prioritize and work efficiently under pressure. Ability to understand and follow verbal and written communication. Detail oriented with the ability to work with minimal/no supervision. Willingness to be part of a team-unit and cooperate in the accomplishment of departmental goals and objectives. Effective and creative problem solving.

Department: Care Coordination Manager Title: Assistant Director of Complex Care FLSA: Non-Exempt Responsible for providing emotional and physical support, in accordance with Doula scope of practice, to pregnant and parenting patients seeking care for substance use recovery during the prenatal, labor/delivery, and post-partum periods, and provide support to their families. Collaborate with Assisted Recovery Care (ARC) team in coordinating care for patients seeking recovery care Essential Duties & Responsibilities: * Supports patients' navigation of prenatal care, substance use disorder care, and postpartum care by phone, in-clinic, and via home-based visits throughout prenatal and post-partum period. * Provide direct service to pregnant participant and family during labor and delivery at the hospital by assisting in communication between participant and caregiver as well as providing measures of comfort during and prior to the birth process. * Maintain patient confidentiality at all times per the policies and procedures. * Maintain ethical behavior at all times per the policies and procedures. * Responds to internal and external customer needs in a positive manner, utilizing principles of the AIDET model; exceeding their needs and expectations and providing the highest quality service to ensure the best possible outcomes. * Data collection and submission that is in accordance with established guidelines. * Attend all trainings and meetings as required by the program. * Plan in-clinic and home-based services that will maintain supportive relationships with the mother/family while providing information directed toward identified goals (birth plan.) * Submit documentation and data collection in accordance with established timelines regarding prenatal, intra-partum, and post-partum activities. * Provide assistance in overcoming barriers (transportation, housing, food…etc.) by referring for collateral services as needed. * Administer screening and assessments with child and family as required by program. * Facilitate perinatal support groups utilizing a group curriculum that focuses on prenatal education, parent-infant relationships and breastfeeding * Complete all Core Curriculum training(s) required for this position. * Perform all other duties as assigned

PCC Community Wellness Center is seeking compassionate, mission-driven Medical Assistants to support patient care across our Chicago and near-west suburban health centers. This role provides clinical and administrative support to providers and care teams while ensuring an exceptional patient experience. Float MAs will work across various PCC locations, including Austin, ARC, Steinmetz, Salud, West Town/Boulevard, Lake Street, Melrose Park, Berwyn (PCC South), and West Suburban Hospital sites, based on staffing needs. Shifts may range between 8:00 AM and 8:00 PM depending on site needs, with occasional Saturday coverage required. Essential Duties and Responsibilities: * Obtains vital signs and performs routine patient intake, documenting appropriately. * Directs patient flow. Assists other staff in need of assistance to maintain patient flow. * Performs and documents basic patient history, treatments and administered medications appropriately. * Administers prescribed medications and treatments as directed by the provider following PCC policies and procedures. * Maintains accurate medical records and reports to the nurse any pertinent information regarding the patients condition and care. * Keeps providers informed of changes in assignments or patient flow that will affect working conditions. * Performs laboratory and diagnostic tests as ordered by the provider. * Ensures exam rooms are stocked with necessary supplies and materials. Orders medical supplies under supervision of the Clinic Administrator. * Performs and records quality control checks on specific medical equipment, office diagnostic tests following established protocol as directed. * Maintains patient confidentiality. * Maintains a neat and orderly clinical work area. * Observes PCC policies, procedures, and safety practices. * Follows PCC customer service guidelines and protocols. * Drive continual quality improvement through participation in organizational quality improvement efforts that may include but are not limited to patient satisfaction, clinical and operational quality improvement initiatives. * Provides other related duties as assigned by Clinic Administrator.

ESSENTIAL DUTIES & RESPONSIBILITIES Prepare data and documentation and have charts prepped for all applicable Case Management sessions; completes all duties delegated by site Perinatal Care Manager related to case management Assists patients in scheduling and completing perinatal appointments at PCC and associated referrals as needed by coordinating between the patient, provider(s), and the referral source Advocate on patient's behalf if needed to ensure completion of referrals Conduct outreach for missed appointments, due, and overdue perinatal care per the high-risk patient protocol Decrease barriers to care, increase motivation, and foster open communication. Including assisting patients with scheduling transportation for medical needs, scheduling specialty or imaging care as directed by PCP or Perinatal Care Manager, and identifying resources to address patients' health-related social needs; includes educating patients on completing these tasks directly. Contact referral sources when reports/results are outstanding, request results/reports not automatically received by PCC Contribute to patient education materials and strategies to support care coordination Work with manager and team to create flow charts, workflows and document tracking process as needed Follow guidelines to enhance care coordination for high-need, high-risk patients, tracking of high-risk areas as needed Develop supportive services and tools to address common barriers to care for PCC patients; integrate these with other initiatives for health promotion/education and access to care Provides excellent customer service to internal and external customers Regularly attend and participate in monthly site team meetings Engages patients as active participants in their care According to manager discretion, supports various program areas, including but not limited to: Reach Out and Read Lead Exposure Follow-up Care Coordination Illinois Breast & Cervical Cancer Prevention Referral prior authorization Collaborates with site Perinatal Care Manager to address abnormal newborn screens and outstanding newborn hearing screens Other duties as assigned Qualifications BASIC QUALIFICATIONS Knowledge of: Knowledge or experience with Microsoft Office Knowledge or experience with electronic health record software Ability to: Follow-through, assume responsibility and use good judgment. Ability to work at a computer terminal for extended periods of time on a daily basis. Maintain professionalism under stressful situations. Excellent customer service and telephone skills. Self motivated and directed with the ability to prioritize and work efficiently under pressure. Effective and creative problem solving. Ability to understand and follow verbal and written communication. Organized and able to manage competing priorities a must. Resourcefulness in problem solving. Experience/Training: High School Diploma or GED equivalent, Associates or Bachelor's degree preferred Constantly communicates with patients, families, and other healthcare providers. Must be able to exchange accurate information in these situations. PERSONAL CHARACTERISTICS Detail oriented with the ability to work with minimal/no supervision. Willingness to be part of a team-unit and cooperate in the accomplishment of departmental goals and objectives. Language Skills: Bilingual in English/Spanish required.

Department: Dental Department Manager Title: Dental Clinic Administrator FLSA Status: Non-Exempt Job Summary: Responsible for greeting and registering all incoming patients in clinic setting and via the telephone. Schedules patients, collects co-pays and monies charged for services rendered and handles all patient inquiries. Essential Duties and Responsibilities: * Greets patients, staff, vendors, and visitors. * Registers all patients, in clinic setting, and via telephone. * Obtains and records specific vital statistics and financial information in Dental Departments electronic medical records and billing system. * Ensures all patient registration forms are copied into the EMR, which includes the patients name, date of birth, social security number, Public Aide numbers, policy and group numbers for commercial insurance and copies insurance card (front and back) & photo ID. * Verifies patient demographic information and insurance billing method at each visit. * Identifies patients who hold insurance that PCC does accept or are uninsured, referring appropriate patients to the financial counselor as necessary * Places correct registration forms/consent in appropriate provider bin after registration has been completed. * Answers the telephone directing calls to appropriate areas or takes messages and relays them to the appropriate staff member as necessary. * Confirms patient appointments for the following day. * Maintains provider appointment scheduling system including any cancellations and rescheduling that should occur, as directed by team lead, or clinic administrator. * Processes all releases for medical/dental information ensuring appropriate consents are completed, adhering to PCCs HIPAA and privacy guidelines. * Maintains transaction receipts for all monies generated by clinic and provider. * Distributes and collects surveys as directed. * Maintains a neat and orderly work area. * Performs other duties as assigned.

Erie Family Health Centers is proud to announce the opening of a new health center within the Sankofa Village Wellness Center, a cornerstone of the larger Sankofa Wellness Village development at the corner of Madison and Kildare in West Garfield Park (opening in early 2026). This innovative wellness village represents a transformative community investment, bringing together healthcare, housing, and community services under one vision. The Wellness Center itself will be a state-of-the-art facility providing comprehensive, affordable healthcare services, including medical, dental, and behavioral health, to patients of all ages, from newborns to seniors. As part of Erie's commitment to health equity, this center will serve all community members regardless of insurance status, immigration status, or ability to pay. Join our mission-driven team in delivering high-quality, patient-centered care in a supportive and innovative environment dedicated to improving community wellness. Erie Family Health Centers, a nationally recognized top workplace with 13 sites in Chicago and suburbs, is looking for a valuable addition to our Case Management department! The Community Health Worker (CHW) is a critical member of the Birthing Families Navigation Team. CHW supports Birthing Family Navigators in maintaining client service data in electronic health record and funder data management systems. The CHW directs all referrals received, completes all of the participant enrollments across all the MCH programs, runs reports, and reviews caseload of each Birthing Families Navigator in funder data management system. Due to role's responsibility for supporting Birth Families supportive services across Erie, CHW needs to have flexibility with schedule and site, and be able to work every other Saturday. At Erie, we are proud to provide competitive salaries, high-quality health care plans, generous time off benefits, retirement benefits, and more! Erie employees are eligible for Erie's Full Benefits Package that includes Medical, Dental, Vision, Life and Disability Insurance and Flexible Spending (FSA) for Health Care or Childcare. Retirement Programs: 401(k) program with Erie matching $0.50 for every $1.00 up to the first 5% of the employee's biweekly salary. Annual Paid Time Off: starting at 15 days of PTO, and 8 paid holidays. Competitive salary, annual merit increases, plus room for growth and career advancement. *Compensation is based on each candidate's experience, skills and education within the range identified for the role. Candidates who meet the minimum requirements of the role will start at entry in the range. Any additional skills, experience and education will be reflected in the compensation offered. Main Duties & Responsibilities Works with team leadership in monitoring Erie procedures in programs as assigned. Enrolls referred clients in appropriate program and manages all the enrollments in electronic medical record and funder data management systems in accordance with agency policies and procedures and federal, state and city requirements. Under direction from team leadership, Community Health Worker prepares and provides appropriate documentation (i.e., statistics) for program reports, including the 745 reports. Creates client hardcopy charts and completes filing. As needed, supports Birthing Families Navigators with meeting patient needs (i.e., assisting patients that speak languages other than English or Spanish, connecting patients to additional resources, etc.) Qualifications Education Required: High School diploma or equivalent required. Preferred: Associate degree or HS Diploma or equivalent with 1-2 years of work experience with customer service or data entry preferred. Community Health Worker Certification a plus. Experience: Preferred: Experience with data entry preferred. Experience in healthcare or social services preferred. Skills and Knowledge Required: Cultural competency to work in a low income, minority environment. Attention to detail with data and reports. Interpersonal and oral communication skills. Intermediate proficiency in Microsoft required. Bilingual fluency (English/Spanish) required. The Erie Advantage Pledge WORKING TOGETHER FOR WHAT MATTERS MOST Erie makes a pledge that all current and future employees can feel confident that: Our mission, vision, and values unite us. Our voices matter. We do things well. Our inclusive culture promotes balance and belonging. We find our career sweet spot at Erie.

Job DescriptionBenefits: 401(k) Dental insurance Health insurance Paid time off We are seeking a friendly, organized, and dependable Chiropractic Assistant to support our chiropractic office. This entry-level position does not require a license and provides an excellent opportunity to gain experience in a healthcare setting while assisting with both administrative and patient care tasks. Key Responsibilities: Greet patients, answer phones, and manage appointment scheduling. Maintain accurate patient records and update files as needed. Assist patients with forms, paperwork, and general inquiries. Prepare treatment rooms and support chiropractors during patient care. Collect and process payments, verify insurance, and handle billing assistance. Maintain office cleanliness and organization. Perform general administrative tasks to support office operations. Qualifications: High school diploma or equivalent required; some college preferred. Previous experience in a healthcare, customer service, or administrative role is a plus. Strong communication and interpersonal skills. Highly organized and detail-oriented. Comfortable working in a fast-paced, patient-focused environment. Ability to maintain confidentiality in accordance with HIPAA regulations. Benefits: 401k Paid time off Health and dental insurance PTO

Department: Care Coordination Manager's Title: Recovery Care Coordination Manager FLSA Status: Non-exempt Job Summary: The Recovery Nurse Care Manager (RN) is a licensed staff member responsible for coordinating screening and providing the intervention of patients with identified complex chronic care needs, including substance use recovery. Functions in the capacity of a connector between the patient's needs and the resources provided by PCC's Austin Recovery Connections (ARC) program. Supports whole health outcomes and communicates progress to those in the healthcare organization as well as ensuring the patients receive the best possible care. Essential Duties and Responsibilities: * PCC's Austin Recovery Connections (ARC) program supports patients with substance use disorders, including opiate use disorder and alcohol use disorder. Patients may participate in medication assisted recovery (MAR), behavioral health counseling, and behavioral health group visits. The Recovery Nurse Care Manager (RN) supports this clinic by increasing patients' self-management skills, reducing patient barriers to participation in CDC programs, providing administrative support, as well as supporting patient referrals to higher levels of care. * The Recovery Nurse Care Manager (RN) shows dedication to treating substance use disorder in an interdisciplinary, outpatient setting. Provides therapeutic support to patients in clinic, in groups, and over the phone. Advocates for patients to insurance payors, inpatient and outpatient treatment facilities, and social service agencies. * The Recovery Nurse Care Manager (RN) provides consultation and academic support to residents and attending physicians within the ARC, Pregnant and Postpartum Women (PPW) and Hepatitis C Program in the areas of bio psycho social care coordination that may affect overall health outcomes including social determinants of health, substance use and mental health concerns. Closely collaborates with interdisciplinary team to provide coordinated care for all Chemical Dependency Center patients. * Provide comprehensive consultation regarding disease management assessment and mental/behavioral health treatment options to new and established patients to the PCC Chemical Dependency Center. * Assess patients' and/or families' bio-psycho-social situations that include: development issues, family dynamics and stressors, and DSM V diagnoses. * Maintain patient registry completing outreach as clinically necessary based on patient social, medical, and behavioral health needs. * Communicate and coordinate with payers to ensure coverage of essential medications * Administer injections in-clinic according to provider orders. Conduct prior authorizations and order tracking as required for patients on recurring long-acting injectable medications, and/or Hepatitis C treatment. * Identify and follow-up on all referrals made to assure continuity of care and patient/family needs are met. * Complete disease specific education as necessary with patient and patient family. * Communicate with providers and care team regarding patient progress and care needs. * Participate fully in relevant quality assurance and performance improvement measures. * Complete home visits, or visits to skilled nursing facility, or hospital as needed and determined by the care team. * Participate case consultation as part of the interdisciplinary care team * Maintain patient care hours per week at designated site as determined by Recovery Care Coordination Manager and Chief Public Health Officer. * Performs other duties as assigned. * Following PCC workflows, nurse-prepared CM may conduct nurse-driven visits. * Nurse-prepared CM may support group medical visits, including but not limited to VeggieRx. * Nurse-prepared CM may complete additional assessment, clinical, or administrative support for sub-populations and/or funder requests, according to manager assignment as appropriate to their degree scope