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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Carlsbad, CA | $62,774 | $30.18 |
| 2 | Rockleigh, NJ | $55,820 | $26.84 |
| 3 | Houston, TX | $40,194 | $19.32 |
| 4 | Dearborn, MI | $35,022 | $16.84 |
| 5 | Asheville, NC | $34,683 | $16.67 |
| 6 | Kansas City, MO | $31,537 | $15.16 |
| 7 | Atlanta, GA | $29,749 | $14.30 |
| 8 | Melbourne, FL | $28,394 | $13.65 |
| 9 | Des Moines, IA | $27,234 | $13.09 |
| 10 | Little Rock, AR | $21,722 | $10.44 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Vice President Customer Services | $179,470 | $86 | - |
| 2 | Head Customer Service Representative | $168,846 | $81 | - |
| 3 | Customer Service Director | $161,008 | $77 | - |
| 4 | Customer Operations Director | $157,640 | $76 | - |
| 5 | Customer Service Senior Manager | $133,702 | $64 | - |
| 6 | Director, Customer Relations | $130,810 | $63 | - |
| 7 | Technology Sales And Service Manager | $127,489 | $61 | - |
| 8 | Customer Operations Manager | $119,258 | $57 | - |
| 9 | Customer Solutions Manager | $104,879 | $50 | - |
| 10 | General Service Manager | $97,276 | $47 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Service Management Group | $86,124 | $41 | - |
| 2 | Computershare | $57,671 | $28 | 4 |
| 3 | Prefeitura Municipal De Duque De Caxias | $54,860 | $26 | - |
| 4 | Telerex | $53,414 | $26 | - |
| 5 | TMS Health | $50,940 | $24 | - |
| 6 | Alta Resources | $50,340 | $24 | - |
| 7 | Affiliated Acceptance | $49,961 | $24 | - |
| 8 | Custom Direct LLC | $49,253 | $24 | - |
| 9 | Premiere Response | $47,342 | $23 | - |
| 10 | Data Listing Services, LLC | $46,558 | $22 | - |
| 11 | American Home Shield | $45,079 | $22 | - |
| 12 | First American Payment Systems | $44,822 | $22 | 1 |
| 13 | Hgs - Hinduja Global Solutions | $41,306 | $20 | - |
| 14 | Lawrence & Schiller | $40,175 | $19 | - |
| 15 | Ryla | $39,354 | $19 | - |
| 16 | FCR | $39,337 | $19 | - |
| 17 | Total Outsourced Systems | $39,197 | $19 | - |
| 18 | Synergy Solutions | $38,390 | $18 | - |
| 19 | Service800 | $35,917 | $17 | - |
| 20 | OnBrand24 | $27,076 | $13 | - |