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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Roseville, CA | $41,886 | $20.14 |
| 2 | Naperville, IL | $39,866 | $19.17 |
| 3 | Blue Bell, PA | $37,038 | $17.81 |
| 4 | Provo, UT | $36,935 | $17.76 |
| 5 | Newport News, VA | $35,296 | $16.97 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $97,343 | $47 | - |
| 2 | Customer Account Executive | $85,293 | $41 | - |
| 3 | Customer Care Consultant | $83,096 | $40 | - |
| 4 | Customer Relationship Specialist | $80,985 | $39 | - |
| 5 | Customer Service Senior Associate | $75,120 | $36 | - |
| 6 | Customs Consultant | $72,593 | $35 | - |
| 7 | Customer Care Executive | $72,024 | $35 | - |
| 8 | Marketing Representative | $66,439 | $32 | - |
| 9 | Senior Representative | $58,340 | $28 | - |
| 10 | Service Officer | $58,326 | $28 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | CNA Insurance | $38,404 | $18 | 5 |
| 2 | Kemper | $38,400 | $18 | 6 |
| 3 | Tower Hill Insurance | $38,369 | $18 | - |
| 4 | The Travelers Companies | $38,250 | $18 | 2 |
| 5 | Zurich | $38,140 | $18 | 13 |
| 6 | Texas Mutual Insurance | $37,733 | $18 | - |
| 7 | Crawford & Company | $37,457 | $18 | 6 |
| 8 | Pinnacol Assurance | $37,456 | $18 | - |
| 9 | Chubb | $37,303 | $18 | 33 |
| 10 | Zenith Insurance | $35,957 | $17 | - |
| 11 | American Property Casualty Insurance Association | $35,408 | $17 | - |
| 12 | Safeware The Insurance Company | $35,401 | $17 | - |
| 13 | Proctor Financial | $35,368 | $17 | - |
| 14 | Allied Solutions | $35,247 | $17 | 2 |
| 15 | Fireman's Fund Insurance Company | $34,768 | $17 | - |
| 16 | Lumbermen's Underwriting Alliance | $34,702 | $17 | - |
| 17 | Pomco | $34,481 | $17 | - |
| 18 | SAIF | $34,025 | $16 | - |
| 19 | Cambridge Integrated Services Group Inc | $33,746 | $16 | - |
| 20 | PGBA | $32,021 | $15 | 1 |