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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Marlborough, MA | $35,774 | $17.20 |
| 2 | Noank, CT | $34,617 | $16.64 |
| 3 | White Plains, NY | $33,378 | $16.05 |
| 4 | Monroe, NJ | $33,322 | $16.02 |
| 5 | Manchester, NH | $33,317 | $16.02 |
| 6 | San Francisco, CA | $32,539 | $15.64 |
| 7 | Washington, DC | $32,322 | $15.54 |
| 8 | Green Bay, WI | $31,773 | $15.28 |
| 9 | Denver, CO | $30,684 | $14.75 |
| 10 | Schaumburg, IL | $30,308 | $14.57 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $105,162 | $51 | - |
| 2 | Customer Service Executive | $95,857 | $46 | - |
| 3 | Customer Service Professional | $95,831 | $46 | - |
| 4 | Customer Service Senior Associate | $95,262 | $46 | - |
| 5 | Customs Consultant | $91,094 | $44 | - |
| 6 | Account Executive/Customer Service | $91,015 | $44 | - |
| 7 | Customer Service Consultant | $87,343 | $42 | - |
| 8 | Customer Solutions Specialist | $86,204 | $41 | - |
| 9 | Service Specialist | $79,291 | $38 | - |
| 10 | Customer Care Consultant | $78,866 | $38 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Gain Capital Holdings | $35,330 | $17 | - |
| 2 | T. Rowe Price | $34,698 | $17 | 9 |
| 3 | BCS Financial | $33,514 | $16 | - |
| 4 | Morgan Stanley | $32,607 | $16 | 41 |
| 5 | Atlantic-Pacific Capital | $32,041 | $15 | - |
| 6 | Bridgewater Associates | $31,793 | $15 | - |
| 7 | Ing Security Life Of Denver | $31,727 | $15 | - |
| 8 | Stifel Financial | $31,679 | $15 | - |
| 9 | Universal American | $31,241 | $15 | - |
| 10 | Federal Deposit Insurance | $31,058 | $15 | - |
| 11 | Pacific Investment Management Company LLC | $30,849 | $15 | - |
| 12 | Citi | $29,917 | $14 | 6 |
| 13 | Primerica | $28,320 | $14 | 20 |