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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Bellevue, WA | $119,575 | $57.49 |
| 2 | Hopkinton, MA | $88,649 | $42.62 |
| 3 | Rolling Meadows, IL | $83,819 | $40.30 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Senior Manager | $119,177 | $57 | - |
| 2 | Strategic Accounts Manager | $114,408 | $55 | - |
| 3 | Director, Customer Support | $113,626 | $55 | - |
| 4 | Customer Engagement Manager | $105,215 | $51 | - |
| 5 | Customer Solutions Manager | $103,689 | $50 | - |
| 6 | Client Success Manager | $96,335 | $46 | - |
| 7 | Customer Support Manager | $93,828 | $45 | - |
| 8 | Customer Relations Manager | $72,288 | $35 | - |
| 9 | Customer Account Manager | $66,044 | $32 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | The Shams Group | $96,046 | $46 | - |
| 2 | CEDAR Document Technologies | $93,997 | $45 | - |
| 3 | INFINITI HR | $93,709 | $45 | - |
| 4 | Corptax | $93,213 | $45 | - |
| 5 | NaviNet | $92,846 | $45 | - |
| 6 | Southeastern Data Cooperative | $91,752 | $44 | - |
| 7 | CommSoft | $91,548 | $44 | - |
| 8 | Intranets.com | $91,446 | $44 | - |
| 9 | Bottomline Technologies | $90,438 | $43 | - |
| 10 | Ains | $89,688 | $43 | - |
| 11 | Syscon-Inc | $88,650 | $43 | - |
| 12 | Zoot Enterprises | $88,074 | $42 | - |
| 13 | Ventyx | $87,908 | $42 | - |
| 14 | CommerceHub | $87,897 | $42 | - |
| 15 | Alert Logic | $87,892 | $42 | - |
| 16 | Buchanan & Edwards | $87,851 | $42 | - |
| 17 | Geac Computer Corporation | $85,078 | $41 | - |
| 18 | Pragmatics | $82,659 | $40 | - |
| 19 | ImageTrend | $81,171 | $39 | 4 |
| 20 | Hart InterCivic | $80,994 | $39 | - |