Pro Health Care Services jobs in Pewaukee, WI - 248 jobs

We Are Hiring: Electroneurodiagnostic Technologist - Neuroscience The Department operates two service locations, one on the Waukesha Memorial Hospital Campus and one at the Outpatient Physician's Center in Oconomowoc. These two locations combine to complete 400 to 500 outpatient visits monthly. Specialty services include medical pain management, pain psychology, stroke follow up clinic, Multiple Sclerosis clinic, and concussion/brain injury clinic. The department has 2 physiatrists, 2 psychologists, 2 advanced practice nurse prescribers, 5 registered nurses and 4 clerical staff. In addition, neurosurgeons, neurologists and other medical specialists see patients within the clinics. Schedule Details: Day shift with every other weekend on call (8am to Noon) and holiday call (8-4:30pm) Why Join ProHealth Care: We have nearly 5,000 dedicated clinical and non-clinical employees and physicians who work together every day to serve the health and well-being of our community. At ProHealth Care everyone contributes to the care our patients receive. And, everyone is treated with kindness and respect in our welcoming environment. This Position Will Offer You: Engaging and community focused culture Competitive Salaries Opportunity for professional career growth Robust benefits including: Generous PTO; Choices in insurance; HSA; Tuition reimbursement; immediate 401K match; discounted tickets to various entertainment, social and sporting events What You Will Do: The Electroneurodiagnostic Technician performs and maintains competency in electroencephalograms, both portable inpatient EEG's, (both at Waukesha ProHealth Care and Oconomowoc ProHealth Care Hospitals) and outpatient EEG's in the Neuroscience Center Clinic, by applying electrodes on predetermined positions on the patient's head, checking the performance of the electrodes, calibrating and adjusting the testing equipment and selecting both predetermined and special electrode combinations dependent on the individual case under study. Other Responsibilities Include: Experience performing EEGs. Prepares patient for exam and performs exams and procedures. Gathers a comprehensive patient history, appropriate information from patient, patient's records and family members to include neurological symptomatology and medications. Explains test procedures to patient and family members. Performs procedures according to the laboratory standards and implements alternative methods and/or adjusts controls to obtain optimal recordings. This may include appropriate control setting changes on the equipment, use of extra electrodes, extra montages and use of activation procedures. Recognizes patient or environmental artifact. Documents, eliminates or takes proper measure to monitor the artifact. Troubleshoots equipment problems and repairs or reports to supervisor immediately. Ability to learn EPIC charting system. Performs various patient positioning and transporting duties, which require lifting and pushing/pulling, while utilizing proper technique. What You Will Need: High school Diploma, or equivalent Basic Life Support (BLS) from the American Heart Association, or ability to obtain upon hire Registered Polysomnography Technologist or Registered Electrodiagnostic Technician within one year of hire Specialist expertise in neurodiagnostics preferred though not required About Us: ProHealth Care, one of the largest employers in Waukesha County, offers work that is challenging and rewarding. The organization is dedicated to providing the highest quality service to our patients and their families and treats each individual with respect - the way they should be treated. ProHealth Care supports a Just Culture, one that encourages an open learning environment and maintaining safe systems. We have high expectations for those who join our team of nearly 5,000 employees. In return, we offer exceptional career opportunities in a dynamic, health care system where the contributions of every team member are valued. ProHealth Care is an equal opportunity employer and is committed to an inclusive work environment and values the perspectives of our people. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Job Description Advanced Care is looking for a Caregiver/Primary Care Worker (PCW) to join our team. The Caregiver/PCW is responsible for the physical care and emotional support of our clients who may no longer be able to take care of themselves due to illness, injury, surgery, or disability. The ideal candidate must be able to care for our clients and their property with dignity, patience, compassion, and respect. This person will encourage and remain empathetic to the clients at all times. Responsibilities: Home assistance - Provide light housekeeping, run errands or provide transportation if needed. Accompany clients to appointments and assist with medications. Prepare meals, purchase food and provide personal assistance with general living needs. Companionship - Provide companionship and conversation by stimulating, encouraging and assisting an individual. Personal Care - Personal Care services go beyond home assistance and companionship. These services could include, transferring, personal hygiene assistance, etc. Requirements: Must be able to complete a Criminal Background report. Ability to lift up to 25 pounds at a time Ability to reach, bend, kneel and stand for (sometimes) a long period of time About Advanced Care LLC: Advanced Care is a home health organization dedicated to providing outstanding care for you or your loved ones. We offer paid training, 1 on 1 coaching with a RN case manager, and a very receptive staff that is attentive to your concerns. In addition to employment opportunities under a case where we would assign you a client, we partner with several organizations across the state to provide the opportunity to care for a loved one. Powered by JazzHR D88k4Cwfc2

Job Description Advanced Care is looking for a Caregiver/Primary Care Worker (PCW) to join our team. The Caregiver/PCW is responsible for the physical care and emotional support of our clients who may no longer be able to take care of themselves due to illness, injury, surgery, or disability. The ideal candidate must be able to care for our clients and their property with dignity, patience, compassion, and respect. This person will encourage and remain empathetic to the clients at all times. Responsibilities: Home assistance - Provide light housekeeping, run errands or provide transportation if needed. Accompany clients to appointments and assist with medications. Prepare meals, purchase food and provide personal assistance with general living needs. Companionship - Provide companionship and conversation by stimulating, encouraging and assisting an individual. Personal Care - Personal Care services go beyond home assistance and companionship. These services could include, transferring, personal hygiene assistance, etc. Requirements: Must be able to complete a Criminal Background report. Ability to lift up to 25 pounds at a time Ability to reach, bend, kneel and stand for (sometimes) a long period of time About Advanced Care LLC: Advanced Care is a home health organization dedicated to providing outstanding care for you or your loved ones. We offer paid training, 1 on 1 coaching with a RN case manager, and a very receptive staff that is attentive to your concerns. In addition to employment opportunities under a case where we would assign you a client, we partner with several organizations across the state to provide the opportunity to care for a loved one. Powered by JazzHR AEV7vbStEj

We Are Hiring: Mechanic/Boiler Operator - Days - Full Time Begin your story with ProHealth Care. Here we offer a culture that's warm, welcoming, and vibrant. Additionally, we offer a generous benefits plan and resources to help you further your education. After all, it's the way you should be treated. Enjoy our video series featuring our own employees sharing why they choose ProHealth Care and what they enjoy about working here. Culture is built every day, and we want you to be a part of this. If you're like us and are passionate about providing exceptional patient care, we'd like to meet you! Schedule Details: 0700 - 1530 What You Will Do: Mechanic/Operator monitors all central mechanical systems, such as boilers, HVAC units, snow melt, medical gas, plumbing, emergency power systems and associated equipment supporting ProHealth Care buildings. Performs PM's and repair maintenance on selected equipment and building systems, along with the buildings themselves. Monitors building automation system. Assists other crafts and works on all designated ProHealth Care System equipment. Performs PM's and repairs on assigned ventilation, heating and cooling systems. Requirements: * High School diploma or equivalent * Valid WI driver's license and in good standing * Specialized expertise in building systems and maintenance required * Two years of experience preferred Why Join ProHealth Care: We have nearly 5,000 dedicated clinical and non-clinical employees and physicians who work together every day to serve the health and well-being of our community. At ProHealth Care everyone contributes to the care our patients receive. And, everyone is treated with kindness and respect in our welcoming environment. This Position Will Offer You: * Engaging and community focused culture * Competitive Salaries * Opportunity for professional career growth * Robust benefits for full-time and regular part-time roles, including Generous PTO; Choices in insurance; HSA; Tuition reimbursement; immediate 401K match; discounted tickets to various entertainment, social, and sporting events ProHealth Care is an equal opportunity employer and is committed to an inclusive work environment and values the perspectives of our people. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Do You Fit at ProHealth Care? Here at ProHealth Care, we strive to be the best we can be, while continually improving the care we deliver. With patient care at the center of all we do, it is ingrained into our culture to attract the best and the brightest to ProHealth Care. We have a promise to our patients and employees: The way you should be treated. We live by this commitment and remain dedicated to creating a warm, safe and welcoming environment.

We Are Hiring: CMMS Engineering DBA - Onsite Waukesha Memorial Begin your story with ProHealth Care. Here we offer a culture that's warm, welcoming, and vibrant. Additionally, we offer a generous benefits plan and resources to help you further your education. After all, it's the way you should be treated. Enjoy our video series featuring our own employees sharing why they choose ProHealth Care and what they enjoy about working here. Culture is built every day, and we want you to be a part of this. If you're like us and are passionate about providing exceptional patient care, we'd like to meet you! Schedule Details: Monday - Friday 0700 - 1530 What You Will Do: Responsible for the computerized maintenance management system (CMMS) and asset tracking processes for Facilities and Engineering. Performs highly skilled technical and advisory work with these applications for Facilities and Engineering. Provides a high level of application support and training to departments within PHC. Works closely with clinical and non-clinical departments to assist in the development of processes/procedures relative to use of facilities equipment and technologies. What you will need: Associate's Degree in a related field preferred. At least 2 years of related experience. Why Join ProHealth Care: We have nearly 5,000 dedicated clinical and non-clinical employees and physicians who work together every day to serve the health and well-being of our community. At ProHealth Care everyone contributes to the care our patients receive. And, everyone is treated with kindness and respect in our welcoming environment. This Position Will Offer You: Engaging and community focused culture Competitive Salaries Opportunity for professional career growth Robust benefits for full-time and regular part-time roles, including Generous PTO; Choices in insurance; HSA; Tuition reimbursement; immediate 401K match; discounted tickets to various entertainment, social, and sporting events ProHealth Care is an equal opportunity employer and is committed to an inclusive work environment and values the perspectives of our people. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

We Are Hiring: CLA/Phlebotomist, Outreach - Pewaukee Laboratory - 0.9 FTE, Days Begin your story with ProHealth Care Laboratory Services. Enjoy our video series featuring our own employees sharing why they choose ProHealth Care and what they enjoy about working here. Schedule Details: Schedule will have start times between 7:00am-9:00am and shift end times varying between 3:30pm-6:15pm Shift duration may vary from 4 hours in length to 8 hours in length based on scheduling need. Weekends rotation is in place with being scheduled 1/4 full weekends (Saturday and Sunday) and no holidays. About Us: ProHealth Care offers a system-wide laboratory operation with core hospital labs at Waukesha Memorial and Oconomowoc Memorial as well as two clinic-based laboratory sites in Waukesha County. The laboratory performs over 8 million tests annually. Our Lab services operate state of the art facilities and include clinical testing in the areas of Histology, Cytology, Hematology, Coagulation, Clinical Chemistry, Urinalysis, Immunoassay, Microbiology, Transfusion service, EIA, and Molecular Biology. ProHealth Care offers a vibrant outreach program, providing laboratory testing to numerous specialty hospitals, physician offices, nursing home, and assisted living facilities. Our Pathologists and PhDs work closely with lab employees to monitor quality, as well as identify, access, and implement new technology. The Laboratory has certification and accreditation through the College of American Pathologists (CAP), American Association of Blood Banks (AABB) and Clinical Laboratory Improvement Act (CLIA). What You Will Do: Performs specimen procurement procedures in various hospital departments and off-site Client locations such as Skilled Nursing Facilities (SNF), Assisted Living (AL) Facilities, Group Homes, Behavioral Health Facilities, Rehabilitation Facilities, Community Based Residential Facilities (CBRF), and other long-term care facilities. Procures blood specimens from patients by means of venipuncture, capillary, or arterial collection. Drives ProHealth Care Laboratory vehicles and must maintain a valid driver's license and a safe driving record. Performs computer transcription and tasks related to documentation of specimen collection and specimen receipt in the Electronic Health Record. Reconciles end-of-shift workload reports and hands-off to incoming shift using AIDET in all communications. May provide patient instruction relative to collection of blood and non-blood specimens. May perform and result CLIA-waived testing. Acts as a liaison between the laboratory and nurses or other healthcare providers. Must have the ability to work at various PHC Lab locations as needed. Requirements: * High School Diploma or GED required * Valid WI Driver's license required * Completion of Phlebotomy program preferred * ASCP Phlebotomy Certification preferred * Epic Beaker experience preferred About Us: Learn more at ProHealthCare.org/Careers. ProHealth Care is an equal opportunity employer and is committed to an inclusive work environment and values the perspectives of our people. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Do You Fit at ProHealth Care? Here at ProHealth Care, we strive to be the best we can be, while continually improving the care we deliver. With patient care at the center of all we do, it is ingrained into our culture to attract the best and the brightest to ProHealth Care. We have a promise to our patients and employees: The way you should be treated. We live by this commitment and remain dedicated to creating a warm, safe and welcoming environment.

The Clinical Decision Unit (CDU) is a 15-bed, outpatient specialty area within the hospital. It may also be called an observation unit. It is a place where a patient's health can be monitored when they do not meet the requirements for inpatient hospitalization yet require further observation before they go home. The unit allows our patients to rest in a comfortable, private healing space and to stay longer than a traditional emergency room visit. It is designed for patients who need tests or short-term treatments. A patient in this unit will benefit from a quick assessment of their condition, less time in the hospital, a lower cost of care, and a better experience. What You Will Do: Under the supervision of the registered nurse, the Nurse Intern collects objective data according to the clinical practice and theory obtained from nursing education and in orientation. Utilizes this objective data and works under the supervision of the registered nurse in providing nursing care grounded in the ANA standards of nursing practice. May administer medications under the direct supervision of the RN after completing Pharmacology course (or equivalent content) in school. The Nurse Intern must be a nursing student entering the final semester of a registered nurse program or an individual having completed a nursing program but not yet obtained state licensure to practice as an RN. Obtains clinical knowledge and technical skills while working under the direct supervision of a Registered Nurse i.e Clinical Nurse 2,3 or 4. You Will: * Be a nursing student entering the final 9 months of a RN program or an individual who has completed an accredited nursing program but has not yet received registered nursing licensure. * Be currently enrolled in, or a graduate of, an accredited school of nursing. * Current employees must have an overall highly valued rating on their last performance review. * If enrolled in a nursing program, must meet the following: * Be active in the nursing program, without discipline. * Submission of a recommendation letter by a clinical instructor from the candidate's school. * Submission of a clinical education skills checklist from the candidate's school. * Submission of a current transcript (may be unofficial). The nurse intern must have passing grades in all nursing courses. * Be available for New Employee Welcome (NEW) and participate in Clinical team Orientation (CTO). * Be available to work at least one 8 hour shift per week upon completion of orientation and/or scheduled FTE. About Us: ProHealth Care has been the health care leader in Waukesha County and surrounding areas for the past century, providing outstanding care across a full spectrum of services. The people of ProHealth Care strive to continuously improve the health and well-being of the community by combining skill, compassion and innovation. The ProHealth family includes Waukesha Memorial Hospital, Oconomowoc Memorial Hospital, the Rehabilitation Hospital of Wisconsin, ProHealth Medical Group clinics, AngelsGrace Hospice, ProHealth Home Care & Hospice, West Wood Health & Fitness Center and Regency Senior Communities. Learn more at ProHealthCare.org. ProHealth Care, one of the largest employers in Waukesha County, offers work that is challenging and rewarding. The organization is dedicated to providing the highest quality service to our patients and their families and treats each individual with respect - the way they should be treated. ProHealth Care supports a Just Culture, one that encourages an open learning environment and maintaining safe systems. We have high expectations for those who join our team of nearly 5,000 employees. In return, we offer exceptional career opportunities in a dynamic, health care system where the contributions of every team member are valued. ProHealth Care is an equal opportunity employer and is committed to an inclusive work environment and values the perspectives of our people. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Do You Fit at ProHealth Care? Here at ProHealth Care, we strive to be the best we can be, while continually improving the care we deliver. With patient care at the center of all we do, it is ingrained into our culture to attract the best and the brightest to ProHealth Care. We have a promise to our patients and employees: The way you should be treated. We live by this commitment and remain dedicated to creating a warm, safe and welcoming environment.

We Are Hiring: Sleep Insomnia Therapist - Hartland Clinic - 1.0 FTE Begin your story with ProHealth Care. Here we offer a culture that's warm, welcoming, and vibrant. Additionally, we offer a generous benefits plan and resources to help you further your education. After all, it's the way you should be treated. Enjoy our video series featuring our own employees sharing why they choose ProHealth Care and what they enjoy about working here. Culture is built every day, and we want you to be a part of this. If you're like us and are passionate about providing exceptional patient care, we'd like to meet you! Schedule Details: Business hours. PHMG Hartland Clinic but will work in partnership with the Sleep Center in Delafield. The emphasis is CBT-I, but also includes other diagnosis available. What You Will Do: In this position, you will provide cognitive behavior therapy and function as a multi-disciplinary team member who provides Cognitive Behavioral Therapy for Insomnia (CBT-I) treatment for adult outpatients. You will also provide clinical assessments and recommendations, assess and counsel patients, and provide case management to a variety of patient populations. Responsibilities: Conducts individual, family and group psychotherapy, utilizing effective psychotherapeutic techniques consistent with the physician's prescriptions, direction and goals established for the patient benefit. Reviews and evaluates patient medical records, and performs diagnostic assessments to determine psychotherapeutic treatment. Provides emergency intervention and assessment as required. Evaluates treatment efficacy and patient progress to aid in establishing or revising specifics of treatment. Conducts the appropriate and necessary tests that will lead to a correct diagnosis and treatment of the patient's problems or progress while maintaining professional standards. Spends 80% of time in clinical practice (face-to-face contact with patients/families) and 20% of time performing necessary business functions (paperwork, meetings) and collateral contacts (referents, community resources, insurance representatives.) Requirements: LCSW or LPC fully licensed in Wisconsin Specific training in CBTI. Must be comfortable with circadian rhythms and collaborating with the Sleep Center. 2+ years' experience. We offer the following: Flexible work schedules: Combination of on-site and telehealth work Full administrative support (scheduling & billing) EMR - EPIC Collegial work environment Strong work/life balance Why Join ProHealth Care: We have nearly 5,000 dedicated clinical and non-clinical employees and physicians who work together every day to serve the health and well-being of our community. At ProHealth Care everyone contributes to the care our patients receive. And, everyone is treated with kindness and respect in our welcoming environment. This Position Will Offer You: * Engaging and community focused culture * Competitive Salaries * Opportunity for professional career growth * Robust benefits including: Generous PTO; Choices in insurance; HSA; Tuition reimbursement; immediate 401K match; discounted tickets to various entertainment, social and sporting events ProHealth Care is an equal opportunity employer and is committed to an inclusive work environment and values the perspectives of our people. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Do You Fit at ProHealth Care? Here at ProHealth Care, we strive to be the best we can be, while continually improving the care we deliver. With patient care at the center of all we do, it is ingrained into our culture to attract the best and the brightest to ProHealth Care. We have a promise to our patients and employees: The way you should be treated. We live by this commitment and remain dedicated to creating a warm, safe and welcoming environment.

We Are Hiring: Supervisor, Nuclear Medicine & Support Begin your story with ProHealth Care. Here we offer a culture that's warm, welcoming, and vibrant. Additionally, we offer a generous benefits plan and resources to help you further your education. After all, it's the way you should be treated. Enjoy our video series featuring our own employees sharing why they choose ProHealth Care and what they enjoy about working here. Culture is built every day, and we want you to be a part of this. If you're like us and are passionate about providing exceptional patient care, we'd like to meet you! Schedule Details: Hours will vary based on the needs of the day. This position will oversee staff members that may work any shift, including nights and weekends, and the support needed will vary on a daily basis. What You Will Do: The Supervisor operates at the department level. Reports to a Manager or Director and is responsible for day-to-day operations of multiple departments or modalities across PHC campuses. Will have support from Technical Specialists or Coordinators as applicable. Responsibilities: Handles staff performance-related issues in collaboration and accordance with Human Resource policies and procedures. Completes and conducts annual performance evaluations and competencies for staff. Recommends and prepares new or revised procedures and practices to increase the effectiveness of the work unit. Administers and assures adherence to department safety standards. Ensures all employees are compliant with policies and procedures and provides in-service training. Responsible for accurate and timely completion of department work. Monitors appropriate revenues and expenses, staffing, and adherence to established budget. Promotes best practice and process improvements continually. Identifies opportunities for continual process improvement. Achieve ongoing improvements in productivity, satisfaction, efficiency, safety and/or quality. Investigates complaints and errors, safety issues, and “near misses”. Follows-up with employee accident reports, safety incidents and other specified information as requested. Participates in evaluation/recommendation of new technology based on hospital and department goals. Responsible for effective supply and materials management in areas of responsibility. Coaches staff to assure a quality, customer-service oriented team is present. Works with department leaders to identify and achieve annual strategic goals and provides input to facility planning as needed. Where applicable, monitors satisfaction survey scores and patient comments for trends, and communicates to staff. Participates in proactive development and assures implementation of new strategies to improve the customer experience. Responds to customer complaints - investigates, corrects, and performs service recovery. What You Will Need: Board certified in Nuclear Medicine given by the ARRT or NMTCB. Will Consider Certification in other Imaging Modality With Experience in Imaging Field to support Nuclear Medicine and Radiology Support Staff Certified Nuclear Medicine Tech (CNMT) preferred. Supervisors are also expected to participate in staffing the department of their specialty an average of 30% of the time. Basic Life Support Certification (BLS) through the American Heart Association or ability to obtain at time of hire #LI-KH *CA Why Join ProHealth Care: We have nearly 5,000 dedicated clinical and non-clinical employees and physicians who work together every day to serve the health and well-being of our community. At ProHealth Care everyone contributes to the care our patients receive. And, everyone is treated with kindness and respect in our welcoming environment. This Position Will Offer You: Engaging and community focused culture Competitive Salaries Opportunity for professional career growth Robust benefits for full-time and regular part-time roles, including Generous PTO; Choices in insurance; HSA; Tuition reimbursement; immediate 401K match; discounted tickets to various entertainment, social, and sporting events ProHealth Care is an equal opportunity employer and is committed to an inclusive work environment and values the perspectives of our people. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

We Are Hiring: Retail Pharmacy Technician - .5 FTE- Days/ PMs Begin your story with ProHealth Care Retail Pharmacy. Enjoy our video series featuring our own employees sharing why they choose ProHealth Care and what they enjoy about working here. Schedule Details: This .5 FTE commits to 20 hours per week This position may rotate through all PHC retail sites- Waukesha Memorial Hospital, Oconomowoc Memorial Hospital, Mukwonago Hospital, and our Pewaukee Cancer Center. This position has an every 8th weekend rotation. About Us: The ProHealth Retail Pharmacy Department has four locations located throughout Waukesha County, including Oconomowoc Memorial Hospital, Pewaukee Cancer Center, Mukwonago Campus and Waukesha Memorial Hospital. Our four pharmacies fill approximately 5,000 prescriptions monthly while focusing on a personalized, one-on-one interaction with each patient. The ProHealth Pharmacy staff collaborate with other healthcare providers to ensure all patients' prescription needs are taken care of before going home. We primarily fill prescriptions for employees, patients discharging from the hospital, hospice patients, oncology patients, or patients seen by the Medical Group. The pharmacies' integration with the rest of the healthcare system helps to improve our patient experience and allows our staff to provide more informed, safe care. What You Will Do: Technicians at the Tier 1 level perform basic pharmaceutical duties and work under the direct supervision of PHC Registered Pharmacists. A tier 1 technician needs to be proficient in basic mathematical and pharmaceutical calculations as well as computer and telephone skills. They will provide accurate, independent work and have the ability to interact well with other healthcare personnel as part of the PHC team. All tier 1 technicians will demonstrate competence in ordering and control of stock, selection of drug product, nonsterile drug preparation, controlled substance handling and pharmacy automated systems. Retail Tier 1 technicians will show proficiency in applicable insurance adjudication, prescription entry, cash handling and inventory control. What you Will Need: Registered Pharmacy Tech License with State of Wisconsin. Graduated from highschool or equivalent. About Us: Learn more at ProHealthCare.org/Careers. ProHealth Care is an equal opportunity employer and is committed to an inclusive work environment and values the perspectives of our people. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

We Are Hiring: Exercise Specialist - ProHealth Care Cardiac Pulmonary Rehab- PRN/ As Needed Begin your story with ProHealth Care. Here we offer a culture that's warm, welcoming, and vibrant. Additionally, we offer a generous benefits plan and resources to help you further your education. After all, it's the way you should be treated. Enjoy our video series featuring our own employees sharing why they choose ProHealth Care and what they enjoy about working here. Culture is built every day, and we want you to be a part of this. If you're like us and are passionate about providing exceptional patient care, we'd like to meet you! Schedule Details: This is a pool/ as needed position. WMH CVPR between the hours of 5:45am-5:30pm M-F, OPC CVPR between the hours of 7:00am-4:00pm M-F What You Will Do: The Exercise Specialist assists in the care of the cardiac patient in multiple modalities. Provides all patient care in the Cardiac-Pulmonary department and ECP, where appropriate. Provides lifestyle modification, education and exercise prescription for the Cardiovascular and Pulmonary patients and community education. What You Will Need: Bachelors in Fitness/Sports Studies Required. Bachelor of Science in one of the following areas: Kinesiology, Exercise Science, Health Human Performance & Recreation, Exercise Physiology Minimum License: BLS (CPR), ACLS Previous internship in a Cardiac Rehab program #LI-KH *CA Why Join ProHealth Care: We have nearly 5,000 dedicated clinical and non-clinical employees and physicians who work together every day to serve the health and well-being of our community. At ProHealth Care everyone contributes to the care our patients receive. And, everyone is treated with kindness and respect in our welcoming environment. This Position Will Offer You: Engaging and community focused culture Competitive Salaries Opportunity for professional career growth Robust benefits for full-time and regular part-time roles, including Generous PTO; Choices in insurance; HSA; Tuition reimbursement; immediate 401K match; discounted tickets to various entertainment, social, and sporting events ProHealth Care is an equal opportunity employer and is committed to an inclusive work environment and values the perspectives of our people. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Job Description Advanced Care is looking for a Caregiver/Primary Care Worker (PCW) to join our team. The Caregiver/PCW is responsible for the physical care and emotional support of our clients who may no longer be able to take care of themselves due to illness, injury, surgery, or disability. The ideal candidate must be able to care for our clients and their property with dignity, patience, compassion, and respect. This person will encourage and remain empathetic to the clients at all times. Responsibilities: Home assistance - Provide light housekeeping, run errands or provide transportation if needed. Accompany clients to appointments and assist with medications. Prepare meals, purchase food and provide personal assistance with general living needs. Companionship - Provide companionship and conversation by stimulating, encouraging and assisting an individual. Personal Care - Personal Care services go beyond home assistance and companionship. These services could include, transferring, personal hygiene assistance, etc. Requirements: Must be able to complete a Criminal Background report. Ability to lift up to 25 pounds at a time Ability to reach, bend, kneel and stand for (sometimes) a long period of time About Advanced Care LLC: Advanced Care is a home health organization dedicated to providing outstanding care for you or your loved ones. We offer paid training, 1 on 1 coaching with a RN case manager, and a very receptive staff that is attentive to your concerns. In addition to employment opportunities under a case where we would assign you a client, we partner with several organizations across the state to provide the opportunity to care for a loved one. Powered by JazzHR ZnvBCGko3P

We Are Hiring: Physician - Family Medicine - Spring City Drive Waukesha ProHealth Care is seeking a Board Certified/Board Eligible Family Medicine Physician to join our well-established Spring City Drive Clinic located on Sunset Drive in Waukesha, WI. This opportunity is outpatient only with no obstetrics (OB) required. Schedule a 30-minute phone conversation with physician recruitment coordinator Pat Coplan, using this link: ****************************************************************** About the Spring City Drive - Waukesha Clinic The Spring City Drive Clinic is located in a highly accessible area of Waukesha, Wisconsin with ample parking, modern clinical space, and a collaborative team environment. The clinic is home to a cohesive team of Family Medicine and Internal Medicine providers, along with embedded Advanced Practice Providers and integrated services to support coordinated patient care Conveniently located on Sunset Drive in the heart of Waukesha, just minutes from Waukesha Memorial Hospital Surrounded by vibrant neighborhoods, excellent schools, and family-friendly amenities Waukesha is part of "Lake Country", known for its outdoor recreation, 77 lakes, and extensive parks and trail systems Only 20 minutes west of Milwaukee and 75 minutes north of Chicago Job Highlights: Full-time position with a minimum of 4 clinic days per week 35 patient contact hours weekly (standard full-time) Outpatient only - no OB or inpatient responsibilities Call rotation approximately 1:8, phone only Support from a robust hospitalist program at nearby ProHealth hospitals Epic EMR is integrated across the system Collaborative work culture with experienced providers on-site Access to on-site lab and imaging services Compensation & Benefits: Two-year guaranteed salary with immediate eligibility for productivity incentives Signing bonus and student loan repayment available CME time plus $5,000 CME allowance Generous paid time off Comprehensive benefits: health, dental, vision, life, and disability insurance Occurrence-based malpractice coverage, including tail 401(k) with match and 457(b) retirement plans Licensing, board certification, and professional dues paid Relocation assistance up to $15,000 Qualifications: Board-certified or board-eligible in Family Medicine. Active Wisconsin medical license (or ability to obtain). Strong commitment to providing patient-centered care within a team-based setting. Committed to serving a diverse patient population, including families, seniors, and individuals with complex medical needs. Collaborative and eager to work within a multidisciplinary team. Role & Responsibilities: Provide primary care services for Family Medicine patients, from routine check-ups and preventive care to complex diagnoses and management of chronic conditions. Develop and maintain long-term relationships with patients and families, offering continuity of care and supporting their overall health journey. Work collaboratively with a multidisciplinary team to ensure the highest standard of care and optimal patient outcomes. Participate in clinic meetings, contribute to quality improvement initiatives, and stay informed about the latest medical advancements. At ProHealth Care, we are dedicated to helping individuals achieve their best health at every stage of life. Join us in providing exceptional, compassionate care in a community that values your expertise. What We Offer: Work-life balance: Enjoy a flexible schedule that allows you to maintain a rewarding career while having personal time for yourself and your family. Collaborative environment: Join a dedicated team of healthcare professionals who support one another in delivering exceptional care. Community engagement: Be an integral part of the Delafield community, building strong patient relationships and making a positive impact. Modern facilities: Work in state-of-the-art facilities with the latest medical technology to provide top-tier care. Competitive wages and an outstanding benefits package. ProHealth Medical Group (PHMG) ProHealth Medical Group is a leading provider of primary and specialty care across Waukesha County, with a network of clinics that focus on delivering coordinated and comprehensive healthcare services. As a part of PHMG, you will work within a physician-led organization that supports a diverse patient population and promotes a team-based approach to care. PHMG physicians benefit from access to cutting-edge technology, professional development resources, and the ability to influence care practices within a respected healthcare system. Apply online and feel free to contact physician recruitment coordinator Patrick Coplan at *********************** or call ************. ProHealth Care is an equal opportunity employer and is committed to an inclusive work environment and values the perspectives of our people. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Schedule Details: Variation in schedule due to completing the requirements of the job with projects, etc. This individual will support the oncology services areas of Inpatient Oncology, Medical Oncology and the Infusion Center. FTE: 1.00 Ready to make an impact beyond the bedside? Join ProHealth Care as a Clinical Educator and help shape the future of patient care across Waukesha Memorial and Oconomowoc Memorial Hospitals. In this role, you'll do more than teach - you'll inspire. You'll lead onboarding for new clinical team members, strengthen clinical skills through hands-on education, and serve as a trusted mentor and resource for nurses and leaders alike. Your work will directly influence care quality, safety, and team growth across our hospitals. At ProHealth Care, we believe learning is at the heart of exceptional care. We'll support you with resources to grow your own career, a collaborative environment that values your expertise, and a culture built on respect, compassion, and innovation. Join us - and help empower others to deliver their best care every day. What You Will Do: The Clinical Educator role is responsible for each new hire's onboarding plan, unit education, and staff development for a particular department at Waukesha Memorial and Oconomowoc Memorial Hospitals. The SDS provides instruction to new hires required to attend clinical team orientation, which outlines the primary expectations and key deliverables for the organization. Examples include the training and validation of skills to ensure competency and continued growth throughout the employees' careers. This individual systematically reviews and evaluates the work and outcomes to ensure regulatory and safety measures are in place and adhered to. This role participates in strategic committees to serve as a resource as well as to create education and communication plans to successfully implement new processes, procedures, and the use of clinical equipment. What You Will Need: Minimum Education level is a Master's degree in Nursing Wisconsin Registered Nurse Licensure Certification in a clinical specialty area Previous clinical experience in oncology Department-specific certification preferred Certified Instructor in one of the following areas preferred: ACLS, PALS, NRP, PEARS Why Join ProHealth Care: We have nearly 5,000 dedicated clinical and non-clinical employees and physicians who work together every day to serve the health and well-being of our community. At ProHealth Care everyone contributes to the care our patients receive. And, everyone is treated with kindness and respect in our welcoming environment. This Position Will Offer You: Engaging and community focused culture Competitive Salaries Opportunity for professional career growth Robust benefits for full-time and regular part-time roles, including Generous PTO; Choices in insurance; HSA; Tuition reimbursement; immediate 401K match; discounted tickets to various entertainment, social, and sporting events ProHealth Care is an equal opportunity employer and is committed to an inclusive work environment and values the perspectives of our people. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

We Are Hiring: CLA/Phlebotomist - Mukwonago Hospital - 0.5 FTE Begin your story with ProHealth Care Laboratory Services. Enjoy our video series featuring our own employees sharing why they choose ProHealth Care and what they enjoy about working here. Schedule Details: Routine hours are 8:00am-4:30pm weekdays unless filling open shifts with start times between 5:30am-9:30am. Full weekend rotations are 1 in 6 with the hours of 0530-0930 and Saturdays only occurring every 3 weeks. Hours on Saturday only are 7:00am-12:00pm. Holiday rotation is 1 in 5 with hours from 0530-0930. This role is responsible for in and outpatient phlebotomy responsibilities. About Us: ProHealth Care offers a system-wide laboratory operation with core hospital labs at Waukesha Memorial and Oconomowoc Memorial as well as two clinic-based laboratory sites in Waukesha County. The laboratory performs over 8 million tests annually. Our Lab services operate state of the art facilities and include clinical testing in the areas of Histology, Cytology, Hematology, Coagulation, Clinical Chemistry, Urinalysis, Immunoassay, Microbiology, Transfusion service, EIA, and Molecular Biology. ProHealth Care offers a vibrant outreach program, providing laboratory testing to numerous specialty hospitals, physician offices, nursing home, and assisted living facilities. Our Pathologists and PhDs work closely with lab employees to monitor quality, as well as identify, access, and implement new technology. The Laboratory has certification and accreditation through the College of American Pathologists (CAP), American Association of Blood Banks (AABB) and Clinical Laboratory Improvement Act (CLIA). What You Will Do: The Clinical Laboratory Assistant/Phlebotomist is responsible for specimen procurement, handling/processing and transport. This individual is also responsible for the following: * Efficiently performs venipuncture, capillary and arterial collections with minimum discomfort and according to established policies and procedures. * Establishes positive identification of the patient prior to performing procedures. * Accurately and completely labels specimens according to established laboratory policies and procedures. * Provides patient instruction relative to the collection of non-blood specimens. * Appropriately prioritizes specimen collection requests. Responds to Stat, times and routine specimen collection requests in a timely manner as ordered. * Processes specimens for testing in the laboratory. * Transport specimens and blood products between sites, as needed Requirements: * High School Diploma/ GED required * Previous phlebotomy experience preferred * ASCP Phlebotomy Certification preferred About Us: Learn more at ProHealthCare.org/Careers. ProHealth Care is an equal opportunity employer and is committed to an inclusive work environment and values the perspectives of our people. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Do You Fit at ProHealth Care? Here at ProHealth Care, we strive to be the best we can be, while continually improving the care we deliver. With patient care at the center of all we do, it is ingrained into our culture to attract the best and the brightest to ProHealth Care. We have a promise to our patients and employees: The way you should be treated. We live by this commitment and remain dedicated to creating a warm, safe and welcoming environment.

We Are Hiring: Radiology Clerk - Pool/As Needed Begin your story at ProHealth Care in Imaging Services. Enjoy our video series featuring our own employees sharing why they choose ProHealth Care and what they enjoy about working here. Schedule Details: Pool position with Radiology Clerical, must be available 3-4 weekdays per month or more as desired. Varied start times and locations. Minimum of 2-3 Saturdays a year. This is not a seasonal position. About Us: ProHealth Care has been the health care leader in Waukesha County and surrounding areas for the past century, providing outstanding care across a full spectrum of services. The people of ProHealth Care strive to continuously improve the health and well-being of the community by combining skill, compassion and innovation. Medical Imaging services are provided at multiple locations including Waukesha Memorial, Oconomowoc Memorial, ProHealth Mukwonago, two cancer centers and many of our ProHealth Care Medical Group Clinic locations. Services include General X-Ray, CT and MRI scanning, Mammography, Nuclear Medicine, PET/CT and Ultrasound in both inpatient and outpatient settings. ProHealth Care partners with some of the most highly trained and skilled radiologists in the country, many of whom focus on advanced subspecialties ensuring the highest quality imaging services for our patients. The imaging leadership is committed to offering the highest level of technology as well as being at the forefront of medical imaging advancement. One of our greatest assets is our caring and compassionate technologists and support staff who ensure we meet the highest quality care standards every day. What You Will Do: Responsible for performing senior-level clerical and administrative duties within the Radiology department setting, including and greeting patients, customers, and families, scheduling radiology exams, check-in, exam arrival, payment collection, and distribution of oral prep. Provides clerical support for radiologists, administrative and technical staff, including sorting mail, filing, answering phones, and restocking supplies. Requirements: * High School Diploma or equivalent * Basic Life Support Certification (BLS) * Experience in ambulatory healthcare setting preferred About Us: Learn more at ProHealthCare.org/Careers. ProHealth Care is an equal opportunity employer and is committed to an inclusive work environment and values the perspectives of our people. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Do You Fit at ProHealth Care? Here at ProHealth Care, we strive to be the best we can be, while continually improving the care we deliver. With patient care at the center of all we do, it is ingrained into our culture to attract the best and the brightest to ProHealth Care. We have a promise to our patients and employees: The way you should be treated. We live by this commitment and remain dedicated to creating a warm, safe and welcoming environment.

We Are Hiring: Dietetic Assistant- WMH- 0.6 FTE Begin your story with ProHealth Care Food Services. Enjoy our video series featuring our own employees sharing why they choose ProHealth Care and what they enjoy about working here. Schedule Details: The 0.6FTE position will be scheduled 48 hours every 2 weeks. Both AM and PM shift availability is requested. AM shift hours start at 6am and end by 2:30pm. Mid shift hours are 11:00am - 7:30pm. PM shift hours start at 2:00pm and end at 7:30pm. Every other weekend and a rotating holiday schedule are required. Opportunities to cross train in other areas. About Us: Within our open concept dining spaces, patrons can find amazing cuisine ranging from gourmet hand crafted salads, scratch made comfort-food recipes, and our own interpretation of ethnic and global cuisine. Grab-and-Go items offer excellent nourishment for those on the move, and our weekly specials and promotional events provide the necessary Spice-of-Life variety. Our High-End Catering Team can compete with any 5-star establishment and easily erases the stigma attached to “Hospital Food”. We are also proud to support our local vendors by brewing and serving Door County Coffee in addition to sourcing the freshest ingredients available. No need to continue your search; culinary excellence awaits! What You Will Do: The Dietetic Assistant performs a variety of operational and clerical tasks to assure optimal nutritional care to patients, and acts as a communication link between hospital patients, nursing units and the Food and Nutrition Services Department. Responsibilities: Works with EMR (electronic medical record) and hospital room service system to get the most recent diet information on each patient. Monitors EMR to make sure all food allergy information has entered the hospital room service system. Processes new diets and chages as required in a timely manner Promptly answers/responds to phone calls/voice mail in order to accurately assist the caller Guides patients on menu selection with regards to dietary restrictions Able to track patient's carbohydrate counts and sodium levels based on prescribed dietary restrictions Ensures accuracy of room trays by checking/read back selections to patients Updates pertienent menu and noursihment orders with care and accuracy Is able to answer general questions on approved diets Notifies the Clinical Dietitian of patients who have diet questions and/or who are not following prescribed diet. Clarifies diet orders using the dietitian or nursing staff if not clearly understood. Able to utilize Microsoft Excel software Able to perform data entry tasks as assigned Able to complete basic food preparatory tasks as assigned Requirements: High School Diploma/GED preferred 2-4 years of relevant work experience Must be proficient in Microsoft Windows and Office Suite About Us: Learn more at ProHealthCare.org/Careers ProHealth Care is an equal opportunity employer and is committed to an inclusive work environment and values the perspectives of our people. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability. This Position Will Offer You: Engaging and community focused culture Competitive Salaries Opportunity for professional career growth Robust benefits including: Generous PTO; Choices in insurance; HSA; Tuition reimbursement; immediate 401K match; discounted tickets to various entertainment, social and sporting events

We Are Hiring: Medical Technologist, MLS or MLT - Oconomowoc Memorial - 0.5 FTE, 1st Shift Begin your story with ProHealth Care Laboratory Services. Enjoy our video series featuring our own employees sharing why they choose ProHealth Care and what they enjoy about working here. Schedule Details: Eligible for a $5,000 sign on bonus! The Oconomowoc Hospital Laboratory has an open 0.5 MLS/MLS generalist position. Routine weekday hours have rotating start time at 0530, 0630 or 0700 with every 4th weekend from 0700-1500 This position will cover two holidays per year on 2nd shift. Training, approximately 12 weeks, will be scheduled on 1st shift and will be completed before joining operational coverage. About Us: ProHealth Care offers a system-wide laboratory operation with core hospital labs at Waukesha Memorial and Oconomowoc Memorial as well as two clinic-based laboratory sites in Waukesha County. The laboratory performs over 8 million tests annually. Our Lab services operate state of the art facilities and include clinical testing in the areas of Histology, Cytology, Hematology, Coagulation, Clinical Chemistry, Urinalysis, Immunoassay, Microbiology, Transfusion service, EIA, and Molecular Biology. ProHealth Care offers a vibrant outreach program, providing laboratory testing to numerous specialty hospitals, physician offices, nursing home, and assisted living facilities. Our Pathologists and PhDs work closely with lab employees to monitor quality, as well as identify, access, and implement new technology. The Laboratory has certification and accreditation through the College of American Pathologists (CAP), American Association of Blood Banks (AABB) and Clinical Laboratory Improvement Act (CLIA). Why Join ProHealth Care: We have nearly 5,000 dedicated clinical and non-clinical employees and physicians who work together every day to serve the health and well-being of our community. At ProHealth Care everyone contributes to the care our patients receive. And, everyone is treated with kindness and respect in our welcoming environment. This Position Will Offer You: * Engaging and community focused culture * Competitive Salaries * Opportunity for professional career growth * Robust benefits including: Generous PTO; Choices in insurance; HSA; Tuition reimbursement; immediate 401K match; discounted tickets to various entertainment, social and sporting events What You Will Do: Medical Technologists, or Medical Laboratory Scientists, perform moderate to high complexity testing within the Clinical Laboratory. Prepares samples for examination, using automated equipment and specialized instrumentation. Performs numerous complicated tests simultaneously; accurately evaluates correlates and interprets test results. Requirements: * Bachelors degree in Medical Laboratory Technology or Clinical Lab Science or Associate's in Medical Lab Technology * Medical Technologist (MT) certification issued by the American Society for Clinical Pathology (ASCP), or * Medical Laboratory Scientist (MLS) certification issued by the American Society for Clinical Pathology Board of Certification (ASCP BOC) needs to be obtained within 6 months, or * Medical Technologist (MT) certification issued by the American Medical Technologists (AMT) needs to be obtained within 6 months * Under approved circumstances, an extension may be granted for an additional 6 months. About Us: Learn more at ProHealthCare.org/Careers. ProHealth Care is an equal opportunity employer and is committed to an inclusive work environment and values the perspectives of our people. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Do You Fit at ProHealth Care? Here at ProHealth Care, we strive to be the best we can be, while continually improving the care we deliver. With patient care at the center of all we do, it is ingrained into our culture to attract the best and the brightest to ProHealth Care. We have a promise to our patients and employees: The way you should be treated. We live by this commitment and remain dedicated to creating a warm, safe and welcoming environment.

Triage RN Hybrid Remote Pool/As Needed - Behavioral Medicine - Days Could be a combination of in clinic and/or remote work but primarily in clinic at this time. No weekends or holidays! Pool or as needed to cover any of the 3 full time RN's PTO, sick calls, ect. We invite you to begin your story with ProHealth Medical Group. With 15 clinic and urgent care locations throughout Waukesha County, you can be an integral part of improving the health of our community. Opportunities within ProHealth Medical Group range from family and internal medicine to specialty practices like allergy, cardiology, dermatology, OB/GYN, orthopedics, pediatrics, and podiatry. If you're like us and are passionate about providing exceptional patient care, we'd like to meet you! We Offer: A culture that's warm, welcoming, and vibrant. A team-oriented work environment where opinions are respected and teamwork is valued. Leading-edge technology with opportunities to learn and grow. Highly competitive wages, an outstanding benefits package and resources to help you further your education. Last year, our more than 5,000 employees and providers spoke up about their love for their jobs and the work that they do, leading Forbes to name ProHealth Care as a best-in-state employer in Wisconsin. We know that a welcoming culture is built every day, and we want you to be a part of it. After all, it's the way you should be treated. Watch this short video to get to know us better, imagine how you can help make a difference, and then #beginyourstory with ProHealth Care Job Summary The telephone triage nurse serves as a clinical contact for patients and consumers of healthcare with medical questions or seeking medical advice via telephone or other communication methods. As a critical member of the high performing Patient Access team, the telephone triage nurse provides clinical assessment to facilitate next steps in the patient's care. They are vital to improving patient care outcomes using a variety of methods including telephone triage, appointment scheduling, referrals for clinical symptoms to care team setting, and population health outreach responsibilities. The nurse accepts incoming patient calls and assists each patient appropriately, based on their individual care needs. This role continuously provides world class customer service in a high volume call setting. Responsibilities Population Health Management: Supports system initiatives for population health management and the care delivery of specific patient populations through telephone triage, chart review and outreach to patients in need of care. Provides clinical assessment and review of documentation for outreach to existing or ProHealth attributed patients to schedule care that is deemed clinically appropriate. Telephone Triage Management: Offers call center RN triage or Assessment & Referral Triage when patient communicates symptoms, using evidence-based protocols for Nurse Triage. Handles emergent calls based on information provided by caller and department protocol. Responsible for facilitating professional verbal and written communication. Has the ability to make patient care decisions based on the urgency of the patient needs using safe and effective telephone advice, care management and directions for the appropriate level of care required. Is able to direct patient to most appropriate level of care facility.(i.e. office visit vs. urgent care vs. emergency room). Responsible for a high level of proficiency in handling critical calls ensuring a positive care outcome and patient experience. Appointment Scheduling: Based on triage disposition, accurately schedules provider, nurse, lab, resource, service line, and education/ support groups using schedule templates as needed. Matches patient needs to available appointments, while following department, service line and provider specific protocols, schedule templates and patient preferences. Makes decisions about joint visits based on patient risk and triage disposition. Provides support to patients by answering clinical questions and resolving urgent and non-urgent clinical questions while scheduling appointments. Assists with analyzing customer problems in order to ensure the best outcomes and the highest patient satisfaction. Provides follow-up with customers as necessary in order to provide closure and an outstanding customer experience. General Responsibilities: Serves as the first point of contact for patients calling with medical questions or seeking medical advice and ensures their calls are being answered in a friendly, personal, professional and timely manner. Provides patients and consumers with evidence-based information about any questions or concerns they might have in regards to their health care experience. Accurately connects patients to other services as needed/anticipated (social services, financial/billing services, clinical services, etc.). Provides concise documentation in the electronic medical record (EMR) and any other communication methods and routes to appropriate care team members. Possesses and demonstrates sound clinical, organizational and communication skills. A subject matter expert that utilizes critical thinking and decision making skills to recognize and align patient reported symptoms with established protocols and assign acuity levels to ensure a high quality, safe and timely disposition of each patient interaction. Evaluates the patient or patient designee's understanding of instructions using teach-back methodology and conveys related information to the appropriate care teams via EMR documentation, telephone or other modern means of communication. Demonstrates ability to effectively use all systems including but not limited to the EMR (Electronic Medical Record), Transportation Services, Microsoft Outlook, organization's intranet (iNet), Virtual and Telephonic Interpretive Services, Credit Card Banking system. What You Will Do: The telephone triage nurse serves as a clinical contact for patients and consumers of healthcare with medical questions or seeking medical advice via telephone or other communication methods. As a critical member of the high performing Patient Access team, the telephone triage nurse provides clinical assessment to facilitate next steps in the patient's care. They are vital to improving patient care outcomes using a variety of methods including telephone triage, appointment scheduling, referrals for clinical symptoms to care team setting, and population health outreach responsibilities. The nurse accepts incoming patient calls and assists each patient appropriately, based on their individual care needs. This role continuously provides world class customer service in a high volume call setting. Applicants should be excited about working in a newly developed position, thrive in a changing environment and be flexible. What you will need: Associate's Degree in Nursing required. Bachelor's Degree in Nursing preferred. Current State of WI RN Licensure. At least 1 year of nursing experience in a primary care clinic environment required OR at least 3 years of nursing experience in hospital, home care, or community required. At least 1 year of telephone triage experience preferred. Demonstrated computer and keyboarding skills. Experience working in an EMR (electronic medical record), preferably EPIC. Demonstrated exceptional customer service skills. ProHealth Care, one of the largest employers in Waukesha County, offers work that is challenging and rewarding. The organization is dedicated to providing the highest quality service to our patients and their families and treats each individual with respect - the way they should be treated. ProHealth Care supports a Just Culture, one that encourages an open learning environment and maintaining safe systems. We have high expectations for those who join our team of nearly 5,000 employees. In return, we offer exceptional career opportunities in a dynamic, health care system where the contributions of every team member are valued. ProHealth Care is an equal opportunity employer and is committed to an inclusive work environment and values the perspectives of our people. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability. #CA *CA #LI-CJ #LI