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Process improvement manager skills for your resume and career

Updated January 8, 2025
6 min read
Process improvement manager example skills
Below we've compiled a list of the most critical process improvement manager skills. We ranked the top skills for process improvement managers based on the percentage of resumes they appeared on. For example, 15.0% of process improvement manager resumes contained sigma as a skill. Continue reading to find out what skills a process improvement manager needs to be successful in the workplace.

15 process improvement manager skills for your resume and career

1. Sigma

In Greek alphabets, sigma is the 18th letter that means "to sum up". In statistics, the lower case symbol of sigma is the unit of measurement for standard deviation which is used to assess the variability in a given set of data. While the upper case symbol is for summation notation means to add up all the given numbers in the data set.

Here's how process improvement managers use sigma:
  • Championed cross-functional process improvement initiatives using Six Sigma methodologies to improve quality, productivity, issue resolution, and operational readiness.
  • Owned the planning/managing and the execution of Lean Six Sigma initiatives and program/project activities including Charter and Business Case development documents.

2. Lean Six Sigma

Here's how process improvement managers use lean six sigma:
  • Championed and performed Lean Six Sigma/CPI projects within Marine Aircraft Group 24 in Kaneohe Bay, HI.
  • Worked with operational leaders to identify and prioritize LEAN Six Sigma opportunities and developed executive council to provide oversight of projects.

3. Project Management

Here's how process improvement managers use project management:
  • Mentored twenty project facilitators in the use of continuous improvement concepts, project facilitation, and project management principles.
  • Project management support for various process improvement, process outsourcing and solution implementation projects.

4. Process Improvement

Here's how process improvement managers use process improvement:
  • Spearheaded the development of project hopper, which identified and prioritized process improvement projects that improved turnaround time for patients nationally.
  • Conceived, developed and implemented productivity and process improvements projects for several Walt Disney World divisions to achieve business/financial objectives.

5. Kaizen

Kaizen is a Japanese term derived from the words "kai-" which means "Change" and "zen" for good. In short, Kaizen means "change for the better," or it could also mean "continuous improvement." It is a term used for the process that continuously improves all employees. Kaizen believes in the improvement in productivity in a gradual and methodological approach. This improvement could happen by making the workplace more efficient and effective by improving team atmosphere, making the job less tiring and fulfilling and safer for the employees. Members of a company are expected to suggest an improvement when they encounter a problem.

Here's how process improvement managers use kaizen:
  • Facilitated KAIZEN events within 4 operational departments in 2015 with $78,000 in savings in both material and productivity.
  • Conducted KAIZEN event to improve fleet operations.

6. Value Stream

A value stream applies to any of the phases or stages that a buyer has the willingness to pay to transport a product or service across the main flows needed to manufacture the product or service.

Here's how process improvement managers use value stream:
  • Reported to Plant manager for Team development and execution of the Lean Transformation and Strategy Deployment Plans for all Value Streams.
  • Implemented Value Stream mapping environment to ensure production lead times were reduced and OTD increased.

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7. DMAIC

Here's how process improvement managers use dmaic:
  • Created project charters, including baseline data, and utilized existing corporate DMAIC project ranking system to prioritize potential projects.
  • Practiced DMAIC methodology to eliminate unnecessary process steps and reduce O&M costs for operational units.

8. Management Process

Here's how process improvement managers use management process:
  • Developed Change Management plans and supervised their execution Constructed and administered all Transfer office functions related to change management process.
  • Investigated and received approval for implementation of MP2 Maintenance Management process.

9. Direct Reports

Here's how process improvement managers use direct reports:
  • Supervised seven direct reports and directed process improvement activities for 250 person facility.
  • Managed direct reports in all year-end/year begin payroll interface changes with Applied Material's outsourced Payroll provider (ADP EV5).

10. SME

The term ‘small and medium-sized enterprises' is meant to describe businesses of varied sizes who fall below certain limits and targets set by various organizations, such as the World Bank and the UN. SMEs, as they are commonly known, are an important part of any economy and generally, in healthy economies, should vastly outnumber other forms of business, such as multi-level corporations, because they collectively employ more people, pay better, and produce more money.

Here's how process improvement managers use sme:
  • Well-versed in requirements gathering, system development consultation, user acceptance testing, SME partnerships, and process implementation.
  • Recognized as the SME concerning the improvement of internal controls and mitigation of risk.

11. Data Analysis

Here's how process improvement managers use data analysis:
  • Designed, delivered and evaluated problem solving activities, focused and stratified data analysis to reduce process variation and improve performance.
  • Led four separate action teams supporting ongoing operational improvements and provided monthly survey data analysis as well status reporting to leadership.

12. KPIs

Here's how process improvement managers use kpis:
  • Partnered with our executive team to establish a formal business process for the creation, monitoring and implementation of corporate KPIs.
  • Completed basic lean training to department heads and assigned projects aligned to meet GBU KPIs.

13. Business Process Improvement

Here's how process improvement managers use business process improvement:
  • Recommended and led business process improvement automation and implementation.
  • Drive Quality Management System (QMS) and business process improvements at a leading global specialty chemical manufacturer.

14. Visio

Visio or Microsoft Visio is computer software that allows users to create and draw vector graphics according to their requirements. The program is used to draw flowcharts, org charts, data flow diagrams, process flow diagrams, and modeling diagrams. Visio is also used to draw architectural designs including; building and floor plans, and 3D geographical maps.

Here's how process improvement managers use visio:
  • Developed class-training presentations, process model diagrams using Visio, and create job aides.
  • Maintain the business process architecture using ARIS, TROUX and VISIO.

15. Process Changes

Here's how process improvement managers use process changes:
  • Created statistical database software, integrating all manufacturing and quality data to assess process changes and enabling root cause analysis.
  • Conceptualized and implemented process changes to improve the profitability and efficiency of Sprint operations.
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List of process improvement manager skills to add to your resume

Process improvement manager skills

The most important skills for a process improvement manager resume and required skills for a process improvement manager to have include:

  • Sigma
  • Lean Six Sigma
  • Project Management
  • Process Improvement
  • Kaizen
  • Value Stream
  • DMAIC
  • Management Process
  • Direct Reports
  • SME
  • Data Analysis
  • KPIs
  • Business Process Improvement
  • Visio
  • Process Changes
  • Data Collection
  • Customer Satisfaction
  • Operational Processes
  • Continuous Improvement
  • Logistics
  • Lean Manufacturing
  • Cost Savings
  • Performance Metrics
  • HR
  • ISO
  • Management System
  • Quality System
  • Cost Reduction
  • Process Flow
  • R
  • ROI
  • Improvement Efforts
  • Post Implementation
  • Corrective Action
  • LSS
  • Organizational Change Management
  • Shared Services
  • SharePoint
  • Strategic Plan
  • Product Quality
  • Process Control
  • PMO
  • ERP
  • CPI
  • Simplification
  • QA
  • Operational Efficiency
  • Customer Complaints
  • Six Sigma Training
  • TPM

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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