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Program administration manager skills for your resume and career

Updated January 8, 2025

5 min read

Quoted experts

Marcia Godwin Ph.D.,

Marcia Godwin Ph.D.

Below we've compiled a list of the most critical program administration manager skills. We ranked the top skills for program administration managers based on the percentage of resumes they appeared on. For example, 11.9% of program administration manager resumes contained powerpoint as a skill. Continue reading to find out what skills a program administration manager needs to be successful in the workplace.

15 program administration manager skills for your resume and career

1. PowerPoint

Here's how program administration managers use powerpoint:

Prepared and finalized presentation materials including PowerPoint slides.
Customized presentations for each arena, utilizing PowerPoint for presentations.

2. Human Resources

Human resources is a set of people in a business or a corporation that are designated to locate, interview, and recruit new employees into the company. They are also responsible to maintain the integrity of the employees and help them sort their problems out. They try to introduce and manage employee-benefit programs.

Here's how program administration managers use human resources:

Coordinated human resources actions including all in-/out-processing of personnel who were transferred or deployed.
Managed human Resources recruitment, staffing and training development programs for over 840 military and civilian personnel.

3. Data Management

The administrative process that involves collecting and keeping the data safely and cost-effectively is called data management. Data management is a growing field as companies rely on it to store their intangible assets securely to create value. Efficient data management helps a company use the data to make better business decisions.

Here's how program administration managers use data management:

Managed over $700,000 of equipment, supply requisitions, data management and supply issuing.
Oversee data management and overall maintenance of Salesforce.

4. Home Health

Here's how program administration managers use home health:

Implemented operational procedures involving efficient monitoring and enrollment of patients in different home health community service programs.
Developed policy and procedures manual for Home Health Company.

5. Medicare

Medicare is a federal government insurance program that offers health care coverage to people who are 65 and above. In some cases, younger people with disabilities whose status is identified by the SSA can also avail the insurance program. Medicare covers the health expenses of people who are not able to afford it plus it protects the payee from rising health care costs.

Here's how program administration managers use medicare:

Review RS report for Medicaid/Medicare billing compliance.
Program Manager for CMS.gov and Medicare.gov Websites and applications, oversaw successful delivery of many CMS Websites initiatives.

6. Financial Management

Here's how program administration managers use financial management:

Managed accounts receivable accounts working directly with State Financial Management.
Supervised 30+ individuals across multiple states, including 21 instructors, delivering and developing financial management and accounting courses.

7. Administrative Procedures

Here's how program administration managers use administrative procedures:

Managed administrative procedures of entire process while assisting with operation and logistics planning.
Managed and implemented administrative procedures to maximize program performance.

8. Government Agencies

Here's how program administration managers use government agencies:

Revisited government agencies for additional funding, taking engineering information back to the community to garner approval.
Managed 27 personnel Developed and marketed personalized ESL courses to large corporations, public and private schools, and government agencies.

9. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how program administration managers use payroll:

Manage oversight of the payroll process, purchases, contracts, and requisitions, and grant funds in SAP IRIS.
Maintain Microsoft Excel and Access programs for tracking payroll, inventory and horse health records and work hours.

10. Administrative Functions

Administrative Functions all revolve around planning and managing business operations. Administrators engage in the planning and execution of different business objectives, implementing workplace policies, and organizing resources efficiently. Every action that is a step towards the business's goals is covered by Administrative Functions.

Here's how program administration managers use administrative functions:

Lead all administrative functions and workgroups within Utilities and Transportation.
Handled administrative functions for the sorority including chapter correspondence, schedule management, officer training, and bylaws revision.

11. Personnel Actions

A personnel action means any action taken which affects compensation, appointment, promotion, transfer, assignment, reassignment, reinstatement, evaluation of performance, layoff, dismissal, discipline, commendations, or any other action that affects the status of employment, etc. For example organizational reassignment, hiring an employee, or an employee leaving the company, are represented by separate personnel actions.

Here's how program administration managers use personnel actions:

Initiated and executed personnel actions including disciplinary action, promotions, awards.
Examine employee files to answer inquiries, provide information, and perform personnel actions.

12. Program Development

Program development refers to a road for developers to guide them on creating and developing viable community programs. Since it provides an action plan for the project, it is a continuous process that only ends with the program's full implementation.

Here's how program administration managers use program development:

Program development for rehabilitation/CARF accreditation.
Utilized program and project management methodologies to plan and coordinate program development, scheduling, certification, and training initiatives.

13. Training Programs

Here's how program administration managers use training programs:

Revitalized divisional training programs, yielding an increase to 95% of critical competencies including Warfare and watch-standing qualifications.
Developed long-term academic & professional training programs for government officials from Spain.

14. State Agencies

State Agencies, also called government agencies, are organizations associated with the government that oversee various aspects of society. These handles often handle administrative paperwork to ensure all laws, rules, and regulations are followed. State agencies include the Tennessee Valley Authority, Washington State Department of Labor, and Texas Health and Human Services Commission.

Here's how program administration managers use state agencies:

Worked collaboratively with officials and state agencies to outline the programs services and meet all state requirements.
Corresponded with state agencies, the City Health Department and the Delmarva Nursing Foundation.

15. SharePoint

Here's how program administration managers use sharepoint:

Created and updated SharePoint site for the Clover Department.
Lead Analyst for Supplier Risk Governance under Enterprise Architecture Technology Team SharePoint Admin for the Team Site for Enterprise Architecture Group.

What skills help Program Administration Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on program administration manager resumes?

Marcia Godwin Ph.D.

Professor of Public Administration, Master of Public Administration (MPA) Director, University of La Verne

A strong commitment to public service is key. Public service motivation may seem like something that all applicants have in common, but resumes often list only work experience. Resumes should highlight passion and a record of helping others. Volunteer experience should be listed that for those entering public service or transitioning from other careers. I often mentor others to be aware of your "super powers," your go-to qualities that are distinctive. Successful managers are also those who have engaged in leadership in every position and support the development of their staff at every level of organizations.

What soft skills should all program administration managers possess?

Marcia Godwin Ph.D.

Professor of Public Administration, Master of Public Administration (MPA) Director, University of La Verne

The perennial soft skills include flexibility, integrity, and the ability to communicate well with a wide variety of people and in different media. Customer service skills may sound too much like a retail business, but the ability to interact professionally and calmly with the public and officials is invaluable. In these challenging times, empathy and humility are increasingly important. Managers need to be able to focus and prioritize. The pandemic, climate change, and social justice issues require open minds, open hearts, and collaboration.

What hard/technical skills are most important for program administration managers?

Marcia Godwin Ph.D.

Professor of Public Administration, Master of Public Administration (MPA) Director, University of La Verne

There is no replacement for being able to write at a professional level, which we often don't recognize as a hard skill. Being able to read financial statements and work with spreadsheets are other critical skills. Being comfortable with technology and managing technical projects is as important as knowing particular software. It was hard to imagine a few decades ago how geographical informational systems, apps, and social media would become central to public service. Managers need to be constantly looking to the future and staying current with their professional development to stay on top of technological and social changes.

What technical skills for a program administration manager stand out to employers?

Peggy Smith

Department Chair, Arlington Baptist University

It is my fervent belief (based on research and trends) that the technical skills associated with IT, computer programming, software management, social media specialist, customer relations management (CRM), sales, & marketing will be in high demand particularly as we navigate this new normal world in which we are currently living.

Do you want to know more?

List of program administration manager skills to add to your resume

The most important skills for a program administration manager resume and required skills for a program administration manager to have include:

PowerPoint
Human Resources
Data Management
Home Health
Medicare
Financial Management
Administrative Procedures
Government Agencies
Payroll
Administrative Functions
Personnel Actions
Program Development
Training Programs
State Agencies

SharePoint
HIPAA
Technical Assistance
Status Reports
Administrative Operations
Medicaid
Financial Reports
Press Releases
Budget Preparation
Substance Abuse
Performance Evaluations
Event Planning
Program Budget
Management System

Facilities Management
Statistical Reports
Community Outreach
DOD
Office Equipment
Travel Arrangements
Meeting Minutes
QA
Office Operations
Card Program
Expense Reports
Federal Regulations
ISO
Financial Statements

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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