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Project management office skills for your resume and career

Updated January 8, 2025
5 min read
Below we've compiled a list of the most critical project management office skills. We ranked the top skills for project management offices based on the percentage of resumes they appeared on. For example, 19.8% of project management office resumes contained customer service as a skill. Continue reading to find out what skills a project management office needs to be successful in the workplace.

15 project management office skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how project management offices use customer service:
  • Identified opportunities for dramatic improvements in customer service and financial results by providing leadership for major projects as assigned.
  • Developed efficiency-enhancing training improvements to accommodate increasing responsibilities of safe driving practices and customer service.

2. Office Procedures

Office procedures are the protocols and standards which define how the staff works together. The office procedures can be a set of rules and regulations which guide the employees and help them run the office operations smoothly. Paperwork, customer interaction, taking messages, handling calls in and out all fall under the office procedures.

Here's how project management offices use office procedures:
  • Coordinated office schedules, developed and recommended office procedures to ensure smooth office operation.
  • Managed all accounting and office procedures for a small residential construction contractor.

3. Financial Statements

A financial statement is a report of an individual or a company that includes all the information about the declared assets, the use of money, income, and also the contribution of shareholders over a certain period.

Here's how project management offices use financial statements:
  • Maintained accounting systems and created financial statements.
  • Prepared and maintained budget and financial statements exceeding $2 million annually.

4. PMO

Project management office or, as is often abbreviated, PMO is a part often found in larger companies, agencies, and other organizations of varying sizes. This department's main focus is to create, alter, and help implement project management policies and regulations within their enterprise, through a number of methods and means, such as documents, guides, and personal assistance. A PMO is truly helpful in standardising and improving the way projects are handled, and thus should be good at minimising costs, errors, and incidents.

Here's how project management offices use pmo:
  • Provided leadership, organization and support for PMO's activities and continuously improved AutoNation's project management process.
  • Designed, developed and documented PMO processes/procedures.

5. Human Resources

Human resources is a set of people in a business or a corporation that are designated to locate, interview, and recruit new employees into the company. They are also responsible to maintain the integrity of the employees and help them sort their problems out. They try to introduce and manage employee-benefit programs.

Here's how project management offices use human resources:
  • Administer Human Resources policy and procedures.
  • Served on a seven member finance and human resources team to create policies, best practices, employee handbook and procedures.

6. Front Desk

Here's how project management offices use front desk:
  • Prepare and distribute financial analyses; supervise front desk reception and office supply orders and inventory.
  • Filled in all duties as needed, including front desk, nurse assistant, etc

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7. QuickBooks

Here's how project management offices use quickbooks:
  • Maintained QuickBooks for several Joint Ventures, Investments and Building Owners Association.
  • Set up the AP/AR system and banking reconciliation system through QuickBooks Pro.

8. Logistics

Logistics is a complete organization and implementation of a problem. Logistics are often considered in a complex business operation, as some works need detailed plannings. Logistics are also used in military action.

Here's how project management offices use logistics:
  • Travel Logistics Management - Coordinated a busy travel calendar, ensuring all events are successfully executed of receiving and shipping goods.
  • Calendar Logistics: Scheduled appointments for sales estimator, coordinating personal appointments while considering level of priority.

9. PowerPoint

Here's how project management offices use powerpoint:
  • Created PowerPoint presentations for weekly updates.
  • Communicate such analyses, both orally and via written reports and PowerPoint presentations, to Senior Executives and Directors.

10. Office Operations

Here's how project management offices use office operations:
  • Managed front office operations during the development and credentialing phases of an ambulatory surgery center specializing in spine procedures.
  • Coordinated all office services with excellent knowledge of office operations and procedures including machine upkeep.

11. Office Equipment

Here's how project management offices use office equipment:
  • Operated office equipment including fax.
  • Negotiated contracts for office equipment.

12. Status Reports

Here's how project management offices use status reports:
  • Managed weekly executive status reports, communications, program budget and project manager resources.
  • Prepared portfolio and operational status reports/dashboards to executives and project stakeholders.

13. Windows

Windows is a chain of operating systems that controls a computer and is developed by Microsoft. Every version of Windows consists of GUI (graphical user interface), with a desktop that allows the user to open their files.

Here's how project management offices use windows:
  • Researched, compiled and maintained the City's application compatibility and testing status database for the Windows 7operating system implementation project.
  • Identify and rewrite all customized applications to Windows.

14. SharePoint

Here's how project management offices use sharepoint:
  • Create WBS (task list) for the support of Disaster Recovery testing Efforts and track changes into SharePoint.
  • Filed documents, made copies, scanned, printed, and posted various documents on SharePoint.

15. A/P

A/P stands for Accounts Payable. It refers to the money owed to other individuals or businesses for products or services purchased on credit. Accounts payable is mentioned under the current liabilities section of a balance sheet.
Here's how project management offices use a/p:
  • Employed at Economy Beauty Supply, Job Responsibilities included A/R, A/P, Payroll, and Invoicing.
  • Established and explained written procedures for A/R and A/P to ensure consistent and correct implementation.
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List of project management office skills to add to your resume

Project management office skills

The most important skills for a project management office resume and required skills for a project management office to have include:

  • Customer Service
  • Office Procedures
  • Financial Statements
  • PMO
  • Human Resources
  • Front Desk
  • QuickBooks
  • Logistics
  • PowerPoint
  • Office Operations
  • Office Equipment
  • Status Reports
  • Windows
  • SharePoint
  • A/P
  • Infrastructure
  • Accounts Receivables
  • Management System
  • Meeting Minutes
  • Event Planning
  • Real Estate
  • Expense Reports
  • POS
  • Inventory Control
  • Bank Deposits
  • Medical Billing
  • Travel Arrangements
  • Background Checks
  • HIPAA
  • Medicaid
  • Computer System
  • General Ledger
  • Hippa
  • Appointment Scheduling
  • SDLC
  • Process Improvement
  • Office Systems
  • Insurance Claims
  • Telephone Calls
  • Customer Complaints
  • Customer Relations
  • Financial Reports
  • Microsoft Project
  • CPT
  • Insurance Billing
  • AP
  • Ar
  • Enterprise Management
  • Bank Reconciliations

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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