The role of the Scheduler is essential to providing excellent surgical care and clinical care for every patient, every day. This role makes certain that the patient is scheduled in a timely, accurate, efficient and compassionate manner so that the processes surrounding the procedure are of no distraction or concern. The primary responsibility is to ensure, organize, and maintain an active, accurate and operational surgery schedule for all involved.
Schedule: Monday, Tuesday, Thursday, Friday 7:00am-5:30pm (4x10s; onsite/in-office)
Must have: 1 year of PT scheduling experience & knowledge of insurance verification
Key Duties and Responsibilities
The key duties and responsibilities of the Scheduler include, but are not limited to:
Provide guidance to patients and/or their caregivers on completing necessary forms and information to be provided, making sure to update this in the practice management and EMR software; ensure completion of all pre and post operational data
Assist with facilitation and scheduling of outside referrals, tests, and/or consultations
Schedule surgeries via phone or in-person, verifying eligibility, and triaging with physicians and clinical staff to resolve any scheduling problems
Schedule surgeries based on the availability of the surgeon, the surgical team and the medical condition of the patient
Assure appropriate coordination with other medical professionals involved and the related surgical center/location's departments, when special surgical needs occur.
Schedule any diagnostic testing required and the related follow-up
Act as a contact for patients with regards to surgery scheduling. Provide ongoing communication with patient regarding pre-certification, authorization, financial counseling and scheduling process.
Inform the patient and any relevant third party through instructions about “things to do” before and after surgery
Set post-surgical appointments with physicians and perform all related tests and tasks
Ensure that cancelled surgeries and related ancillary appointments are cancelled and communicated to all stakeholders
Research and resolve discrepancies in a timely manner.
Complete duties and assist others as directed
Must follow all policies as introduced during new associate On-Boarding, updated real-time and outlined in Associate Handbook
Education/Experience
High school diploma or its equivalent required, courses related to anatomy, biology, physiology or medical terminology a plus
BA or BS is preferred but experience is considered in lieu of formal degree
1-2 years of experience in a medical office preferred
Knowledge, Skills and Abilities
High school diploma or its equivalent required, courses related to anatomy, biology, physiology or medical terminology a plus
BA or BS is preferred but experience is considered in lieu of formal degree
1-2 years of experience in a medical office preferred
Work Environment/Physical Demands
The work environment/physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable differently abled persons to perform the essential functions.
$40k-53k yearly est. 7d ago
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Director of Operations
Proliance Surgeons 4.7
Proliance Surgeons job in Lakewood, WA
To drive our growth and enable our excellence in care, we need leaders, developers and guides. Our vision is to provide excellent surgical and clinical care for every patient, every day. Every team member delivering or managing direct care provides superior clinical excellence. The Director of Operations is an integral member of this team and is responsible for the supervision, direction and coordination of the day-to-day administrative and operations of the clinic and any respective satellite locations.
The ability to travel to other clinics is required for the role. The other clinic locations are in Gig Harbor and Tacoma.
Key Duties and Responsibilities
The key duties and responsibilities of the Director of Operations include, but are not limited to:
Develop and maintain a patient-focused customer service environment that maximizes patient, physician and employee satisfaction.
Develop with Executive Director and/or Care Center Physician Leadership a plan for optimal staffing and structures of various departments ie, Front Desk, Patient Access, Surgery Scheduling, Eligibility, Benefits, and Authorizations, Revenue Cycle and Back office
In collaboration with Practice leadership, Administrator/Executive Director, Human Resources, and the Physicians, as appropriate: recruit, hire, on-board, train, develop, coach, counsel and discipline employees to maintain optimum levels of service to our patients.
Schedule, coach, supervise and guide staff to meet the daily operational objectives of the Practice, including flexing staff to meet or exceed the needs and goals of the Practice.
Organize, monitor and delegate routine work flow of the clinic team, including phone calls, registration, co-pay and clinic cash collection, insurance verification, check-out, medical records, filing, scanning, indexing, dictation, paper/fax and mail distribution.
Understands and develops appropriate benchmarks and or metrics to track staff productivity and presents on a schedule approved by Care Center Executive Director and Physician Leadership.
Monitor flow of patients from check-in to check out to minimize delays. Oversee volume of patient interaction at all points of interaction from phones, check-in, and business office flow to reassign staff as needed to maximize service.
Direct liaison with Practice leadership, Administrator/Executive Director and Physicians to assure that patient needs are met/exceeded, quality standards are maintained, costs are controlled and productivity is maximized.
May act as a working supervisor as needed, with ability to fill in and perform the duties in applicable positions.
Establish, maintain and update protocols and ensure that timely and accurate information is captured and disseminated to staff.
Develop and implement initiatives related to quality, efficiency, teamwork and customer service. Plan, evaluate, recommend and implement new initiatives when appropriate.
Develop role specific performance expectations, provide training and development plans and timely feedback for all employees, ensuring skill benchmarks are met or exceeded in timely manner. Conduct period performance review and development discussions, including annual reviews.
Identify and implement opportunities to build employee morale, individual motivation and engagement. Work in direct collaboration with your Human Resources and Management Team to ensure progressive, fair and consistent policies are in place for the best associate outcomes.
Develops and/or assists in developing budget(s) for assigned departments
Recommends and tests potential workflow solutions, including software applications
Assure clean and safe work environment that presents well to the public and protects staff.
Develops strong inter-department teamwork to meet the needs of the patients and physicians and drive decision-making and other actions.
Responsible for assuring customer/patient service needs are met. Monitors patient service feedback and contributes to the process of resolving complaints and service issues, and initiates patient experience improvement plan.
Plans and initiates process improvement and cost reduction opportunities.
Oversees or delegates ordering of office and medical supplies for the office. Ensures proper PAR levels are maintained and supplies are not stored in excess.
Serves on at least one Proliance committee or workgroup.
Perform all other duties as assigned
Education/Experience
Minimum of 10 years in a medical office setting required, with five to seven years' of leadership experience.
Knowledge of business management and health care service processes.
A bachelor's degree in business administration or healthcare administration is required. A Master's in Business Administration or Healthcare Administration is strongly preferred.
Knowledge, Skills and Abilities
Strong knowledge of medical terminology; completion of medical terminology or anatomy and physiology course/course work in related field preferred
Demonstrated strong analytical troubleshooting and problem-solving skills
Knowledge of Registration, Electronic Medical Systems and standard office machinery including computer systems and Microsoft based products.
Demonstrated proficiency in all forms of communications and the development of strong interpersonal relationships.
High emotional intelligence with superior communication skills
Ability to integrate diverse teams with differing skill sets and personalities
Ability to anticipate the needs of patients, providers, and staff
Ability to solve complex problems
Superior customer service skills
Ability to adapt to changing volumes, staffing levels, regulations, policies and processes
Strong leadership, training and mentoring abilities
Promoting (leading by example) great interpersonal skills; modeling patience, composure and cooperation; working well with all patients, physicians and team.
Advanced understanding of and adherence to all safety, risk management and precautionary procedures, including the consistent respect for confidentiality (HIPAA)
Efficient use of time, with attention to quality, detail, accuracy and completion; skilled in delegation and organization
Ability to establish and manage multiple priorities, coordinate work activities and exercise initiative.
Creativity and resourcefulness in addressing problems and opportunities
Willingness and ability to be flexible with working varied hours and dependable with attendance
Ability to remove oneself personally from given situations, remaining objective
Ability to adapt to change, delays or unexpected events while maintaining a positive mindset
Ability to effectively present information and respond to questions from administrative and clinical staff, groups of managers, patients and physicians.
Work Environment/Physical Demands
The work environment/physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
$115k-193k yearly est. 7d ago
Audiologist
Proliance Surgeons 4.7
Proliance Surgeons job in Issaquah, WA
The Audiologist provides direct patient care in the clinic setting and retail hearing aid center. Services include comprehensive diagnostic hearing testing and evaluation within the scope of state license, as well as consulting, fitting, dispensing and repair of hearing aids.
Key Duties and Responsibilities
Provide direct patient care to pediatric thru elder patients within an Audiologist scope of practice.
Conduct hearing, OAE, VNG, VEMP and ECoG testing.
Guide patients thru process of hearing device selection and purchase agreements and do fitting and maintenance on hearing aids.
Maintain accurate and thorough patient records for services.
Document in the electronic record in a timely manner.
Choose appropriate ICD and CPT codes.
Collaborate with referring doctors as appropriate.
Stay current with their professional organizations as it relates to their practice.
Be informed of state-of-the-art equipment.
Maintain equipment and schedule regular maintenance.
Market and promote hearing aid center.
May assist in cochlear implant surgeries and provide follow up hearing services for these patients.
Other duties as assigned.
Education/Experience
BS/BA in related field
Au.D. required.
Licensed in the state of WA.
3-5 years of clinical work experience.
ENT practice experience and/or retail hearing aid sales preferred.
Knowledge, Skills and Abilities
Ability to work effectively in a team environment and independently.
Excellent communication and interpersonal skills.
Ability to organize, prioritize and work efficiently.
Working knowledge of an electronic medical record.
Ability to grasp new concepts and skills.
Honesty and integrity.
Patient and pleasant personality. Works well with all types of people.
Strong written and verbal communication skills.
Team Player; interfaces well with staff, patients and providers.
Flexible.
Maintains professional demeanor.
Dependable.
Strong critical thinking skills and problem solver.
Organized.
Performs all duties with the optimal patient experience as the end goal.
Work Environment/Physical Demands
The work environment/physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
$72k-144k yearly est. 7d ago
Senior Healthcare Business Intelligence Analyst
Proliance Surgeons 4.7
Proliance Surgeons job in Seattle, WA
The Senior Healthcare Business Intelligence Analyst is an experienced individual contributor who designs, builds, and optimizes scalable data systems that support enterprise analytics, operational reporting, and business decision-making. This role works across departments to translate business needs into efficient, reliable data solutions while upholding data quality, consistency, and governance standards. The Senior Healthcare Business Intelligence Analyst applies advanced technical skills in SQL, Python, and BI tools to deliver robust reporting infrastructure and insights that improve organizational performance.
Key Duties and Responsibilities
The key duties and responsibilities of the Senior Healthcare Business Intelligence Analyst include, but are not limited to:
Design, develop, and maintain scalable data warehouse structures and ETL pipelines (SQL-based and cloud).
Create and optimize complex SQL queries, views, stored procedures, and scripts for business metrics and operational reporting.
Write and maintain Python scripts for data processing, automation, and advanced analytics.
Develop and manage interactive dashboards and visualizations using QlikSense (or Tableau/Power BI).
Perform advanced ad-hoc analyses and respond to data requests from all departments.
Work closely with teams in Revenue Cycle, Payroll, Accounting, IT, and Healthcare Operations to understand data needs and deliver actionable insights by designing reports tailored to each department's specific needs.
Collaborate with business users to gather requirements and translate them into technical solutions.
Maintain strong data governance practices with a focus on quality, consistency, and regulatory compliance.
Proactively identify inefficiencies, troubleshoot data issues, and recommend/implement improvements.
Take ownership of projects and lead data-related initiatives from concept through execution.
Document data processes and communicate project updates to both technical and non-technical stakeholders.
Education/Experience
Bachelor's degree or higher in Computer Science, Engineering, Information Systems, or a related field.
Minimum of 5 years of experience in data engineering, data warehousing, or business intelligence.
Minimum of 5 years of experience working with healthcare or clinical data.
Advanced proficiency with T-SQL and SQL Server Management Studio.
Experience with Python for scripting, data automation, and transformation.
Experience using BI tools such as QlikSense (preferred), Tableau, or Power BI.
Familiarity with platforms such as DayForce, Adaptive Insights, Intacct, NextGen, Amkai, or SIS is a plus.
Understanding of healthcare coding conventions including ICD-9/10, CPT, and HCPCS, and working with claims data is highly valued.
Knowledge, Skills and Abilities
Strong knowledge of healthcare data standards, terminologies, and reporting requirements.
High-level proficiency in Microsoft Excel, including pivot tables, advanced formulas, Power Query, and macros.
Strong problem-solving skills and attention to detail when analyzing data or troubleshooting issues
Ability to manage workload and priorities independently in a deadline-driven environment.
Clear communication skills - able to explain complex data issues and collaborate effectively with both technical and non-technical teams.
Experience working with large data sets from multiple source systems (clinical, financial, operational).
Ability to maintain focus on data quality, accuracy, and integrity.
Strong analytical thinking with a continuous improvement mindset.
Effective contributor in collaborative, cross-functional environments.
Work Environment/Physical Demands
The work environment/physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable differently abled persons to perform the essential functions.
$91k-121k yearly est. 7d ago
Sterile Processing Tech (SPD)
Proliance Surgeons 4.7
Proliance Surgeons job in Issaquah, WA
The Sterile Processing (SPD) Technician is responsible for the decontamination, disinfection and sterilization of surgical instruments and equipment. Shift: Monday - Friday 2:00pm-10:30pm Evening shift differential offering for hours worked between 5:30pm -11:30pm.
Key Duties and Responsibilities
The key duties and responsibilities of the Sterile Processing Technician include, but are not limited to:
Demonstrates knowledge of processes, procedures, quality assurance, chemicals and medical instruments sufficient to be able to decontaminate, assemble, wrap, and sterilize equipment, supplies, and instruments.
Demonstrates knowledge of equipment function sufficient to be able to determine operational adequacy and to distinguish between operator error and equipment malfunction.
Demonstrates knowledge of applicable sanitary, infection control and safety standards sufficient to be able to perform all assignments within the safety parameters.
Independently follows all cleaning checklists thoroughly and appropriately.
Initiates cleaning and restocking of all work areas and supplies as necessary.
Floats readily between all areas of decontamination and sterile processing.
Maintains communication with operating room staff.
Applies principles of aseptic technique, standard and transmission precautions.
Assists in the procurement and maintenance of department inventory.
Maintain a clean and safe environment.
Maintains knowledge of all applicable regulatory standards, including but not limited to AAMI and ANSI standards.
Collaborates with other disciplines to maximize patient outcomes and ensure a smooth flow of the surgical experience.
Accountable for reporting occurrences through the center's established reporting process related to employee, equipment and/or patient/visitor events.
Fosters the developmental and educational process of self, colleagues, orientees and students (includes functioning as a preceptor).
Participates in acceptable continuing education and skill development including meeting departmental continuing education requirements.
Assists in managing controllable costs by the proper, non-wasteful use of resources.
Any and all other duties as assigned
Education/Experience
High School diploma/GED or equivalent
Sterile Processing Tech certification preferred
Instrument processing/Sterile processing experience preferred
Knowledge, Skills and Abilities
Problem solving skills
Skill in using a computer
Knowledge of applicable specialties
Ability to remove oneself personally from given situations, remaining objective
Ability to exhibit cooperation, flexibility, and provide assistance when interfacing with patients, physician and staff
Ability to multi-task
Skill in organizing and reporting information that is accurate and complete
Understanding of the need for and evidence of consistent respect for confidentiality/HIPAA
Ability to maintain composure in stressful situations
Skill in establishing and maintaining effective working relationships with all staff
Ability to prepare records in accordance with detailed instructions
Ability to communicate clearly
Consistency and timeliness in attendance
Work Environment/Physical Demands
The work environment/physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable differently abled persons to perform the essential functions.
$41k-53k yearly est. 7d ago
Scribe
Proliance Surgeons 4.7
Proliance Surgeons job in Tacoma, WA
The role of the Medical Scribe is critical for effective, accurate and excellent patient care. Accuracy and efficiency of the scribe and medical records team directly impacts our mission to be the leader in physician-managed healthcare services and to provide excellent surgical and clinical care for every patient, every day.
Proliance physicians rely on the Medical Scribe to be present with the physician, providing assistance as directed and to extract the relevant information from all patient encounters.
Location: Proliance Puget Sound Orthopaedics - Lakewood, Tacoma & Gig Harbor
Hours: ~7:45am-5:00pm
Schedule 1: Monday, Wednesday, Thursday, Friday
Schedule 2: Monday, Tuesday, Thursday
Key Duties and Responsibilities
The key duties and responsibilities of the Medical Scribe include, but are not limited to:
Accurate and thorough documentation of medical visits and procedures as they are being performed by the physician remaining side-by-side with the physician on every patient exam
Providing assistance in patient care as requested; setting up for procedures as directed; answering all telephone calls into the exam room for the provider and relaying complete caller information to the provider discretely.
Obtaining the accurate chief complaint (s) and consistently documenting the three constitutional exam elements
Anticipating and accommodating individual physician preferences or specific protocols.
Navigating throughout systems software to find necessary information pertaining to the patient.
Ensuring that patient history form is complete, including “no” answers to “normal”
Reviewing and modifying the HPI along with additional pertinent information that the patient may offer the physician
Documenting detailed information and inputting data into patient's medical record as directed by the physician.
Operating as a go-to/point person for billing questions as indicated by physicians coding choices. Consistently resolving issues with expertise
Maintain responsibility for finding and entering the correct diagnosis codes in the EMR plan page.
Documenting findings of diagnostic tests into EMR as directed by the physician.
Completing the chart (under the direction of the physician), preparing to generate and fax completed note to the referring physician within 24 hours.
Reviewing log procedures performed in the office by the physicians in order to ensure billing accuracy.
Spotting mistakes or inconsistencies in medical documentation and checking to correct the information in order to reduce errors
Facilitating the patient through the clinic into designated areas with proficiently (if the room coordinator is not available).
Expected to assist with handling phone triage, prescription refills, and lab requisitions.
Complete duties and assist others as directed
Follow all policies as introduced during new associate On-Boarding, updated real-time and outlined in Associate Handbook
Education/Experience
High School Diploma or the equivalent plus a minimum of one-year experience in a medical office
Experience and/or certification as a medical assistant is strongly preferred
Current/recent knowledge ICD-10-CM and CPT coding is necessary
Knowledge, Skills and Abilities
Exhibits an excellent knowledge of medical terminology, including familiarity with the spelling, vocabulary and common abbreviations associated with the designated physician center
Ability to properly code and report medical record data according to CMS guidelines.
Strong keyboard, computer skills and working knowledge of MS Word
Superior customer service skills
Great interpersonal skills; demonstrating patience, composure and cooperation; working well with all patients, physicians and staff.
Understanding of and adherence to all safety, risk management and precautionary procedures, including the consistent respect for confidentiality (HIPAA)
Using time efficiently, with meticulous attention to detail, accuracy and completion
Resourcefulness in addressing and trouble-shooting first level problems and tenacity to see things through to solution; exercise judgment when involving others
Demonstrated ability to perform in a high-volume, fast paced environment
Ability to remove oneself personally from given situations, remaining objective
Able to adapt to change, delays or unexpected events while maintaining a positive mindset
Clear oral and written communication
Ability to provide feedback to improve performance
Self-motivated; able to work independently, measure self against standard of excellence, overcome obstacles and challenges with little to no supervision.
Work Environment/Physical Demands
The work environment/physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable differently abled persons to perform the essential functions.
$53k-104k yearly est. 7d ago
Athletic Trainer - Interlake High School
Proliance Surgeons 4.7
Proliance Surgeons job in Bellevue, WA
Pay: This location expects to pay between $31.00 - $41.59 of the overall compensation range for this role. Final pay is determined by experience, qualifications and internal equity. The Head Athletic Trainer role is an exceptional opportunity for a certified Athletic Trainer to literally get off the sidelines and into the game. This Head Athletic Trainer will be with the coordination and supervision of athletic training programs for student-athletes at Interlake High School and work under the direction of a team physician to carry out activities in the following areas: prevention, evaluation, emergency treatment, physical reconditioning, and rehabilitation of injuries. They will be providing instruction in classes assigned to support instruction and services for athletic training. Our Athletic Trainers use their specialty knowledge and a deeply rooted compassion for helping our patients.
Schedule: Evenings, Monday-Friday, weekends as needed
Key Duties and Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Plan and implement a comprehensive athletic injury and illness prevention program for student-athletes
Attend practice sessions and athletic contests as assigned by the athletic director
Establish and maintain effective communication with students, parents, medical and paramedical personnel, coaches, and other staff
Provide physical conditioning training to student-athletes
Fit injured athletes with specialized equipment and oversee its use
Prepare athletes for games and practices by conducting evaluations and using tape, wraps, splints, braces, and other protective devices as needed
Support the physician and/or mid-level provider in the delivery of exceptional orthopedic care at our clinic locations and physical therapy departments.
Provide support on the sidelines at athletic events.
Respond to emergencies and make quick, independent, accurate judgments about how to deal with injuries
Identify acute injuries and provide first-aid triage, including assessing injuries and deciding whether an athlete should seek further medical attention and should discontinue participation in the athletic event
Establish specific procedures to be carried out by a coach or student trainer in the event of a medical emergency
Detect and resolve environmental risks to athletes
Plan and put in place a comprehensive rehabilitation and reconditioning program for injuries and illnesses sustained by student-athletes
Determine therapeutic goals and objectives for individual athletes
Apply therapeutic modalities and instruct athletes on the proper use of exercise equipment
Evaluate and record the rehabilitation progress of athletes. Develop criteria for progression and return to practice and competition
Follow professional, ethical, and legal parameters regarding the use of drugs and therapeutic agents for the treatment and rehabilitation of injured athletes
Coordinate scheduling of athletic physical examinations and screening
Select, train, and supervise student assistants
Maintain an inventory of training supplies and equipment; acquisition additional supplies as needed
Adhere to OSHA safety rules and HIPAA regulations.
Maintain compliance with all company policies and procedures.
Other duties may be assigned.
Education/Experience
Must possess at least a Bachelor's Degree in a health-related field.
Minimum 2 years of experience in the high school and/or collegiate setting
NATA-BOC Certified and have a current WA State License
Ability to provide injury prevention and rehabilitation services
Ability to provide emergency care
Knowledge of therapeutic modalities and ability to apply appropriate treatment to treat student athletic injuries
Ability to instruct and supervise student-athletes and assistants
Knowledge, Skills, and Abilities
Demonstrated passion around sports performance and success in supporting multiple orthopedic sub-specialties.
Demonstrated proficiency with Microsoft Office programs such as Excel, Word, and Outlook.
Demonstrated proficiency with Epic EMR experience preferred.
Demonstrated proficiency in managing patient flow in the clinic without diminishing focus on patient care.
Demonstrated knowledge of OSHA and HIPPA regulations and ability to apply those regulations on a day to day basis.
Demonstrated knowledge of medical terminology and ability to educate patients and/or families on proper care and treatment as directed by the physician.
Provide exceptional service to all of our patients.
Exhibit professionalism and ethical behavior at all times.
Ability to provide injury prevention and rehabilitation services
Ability to provide emergency care
Knowledge of therapeutic modalities and ability to apply appropriate treatment to treat student athletic injuries
Ability to instruct and supervise student-athletes and assistants
Maintain OSHA and HIPAA regulations.
Maintain strict confidentially of patient information and business within the organization's policies.
Adhere to all policies and procedures for our organization.
Treat everyone with respect, courtesy, and friendliness.
Provide additional duties as may be assigned.
Confidence and maturity are essential personal characteristics. The person in this position must also have exceptional organizational skills.
Work Environment/Physical Demands
The work environment/physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
$31-41.6 hourly 7d ago
Patient Access Rep
Proliance Surgeons 4.7
Proliance Surgeons job in Puyallup, WA
The Patient Access Representative (PAR) represents the face of Proliance Surgeons and the first impression for our patients and their loved ones. The PAR acts as a liaison to the patient. This includes booking appointments including follow-ups, greeting patients, using appropriate medical terminology while verifying eligibility, processing necessary information to support that activity, and preparing medical records.
Schedule
Monday-Friday, 8am-5pm
Key Duties and Responsibilities
The key duties and responsibilities of the Patient Access Representative include, but are not limited to:
Providing support to answering phone lines to schedule new patient appointments and follow up clinic appointments
Acquiring and verifying patient identity, financial, demographic and insurance information.
Directing patient to review NPPR/ HIPAA information.
Obtaining patient/responsible party signatures.
Acting as a resource for care center visitors and physicians.
Answering multiple phone lines and screening calls as necessary. Relay information in accurate, concise manner
Maintaining patient privacy per HIPAA regulations.
Collecting, entering, and updating all patient information; prepare patients medical records
Obtaining all pertinent patient information from the referring physician's office, if applicable
Communicating effectively and professionally with patients, visitors, physicians, and practices
Demonstrating an understanding of medical terminology
Completing duties and assist others as directed
Must follow all policies as introduced during new associate On-Boarding, updated real-time and outlined in Associate Handbook
Education/Experience
High School diploma required
Clerical experience, preferably in a healthcare environment
Knowledge, Skills and Abilities
Knowledge of medical terminology
Attention to detail and accuracy
Superior customer service skills
Great interpersonal skills; demonstrating patience, composure and cooperation; working well with all patients, physicians and staff.
Understanding of and adherence to all safety, risk management and precautionary procedures, including the consistent respect for confidentiality (HIPAA)
Using time efficiently, with meticulous attention to detail, accuracy and completion
Ability to manage multiple factors for the best result.
Resourcefulness in addressing first level problems and tenacity to see things through to solution
Ability to remove oneself personally from given situations, remaining objective
Able to adapt to change, delays or unexpected events while maintaining a positive mindset
Clear oral and written communication
Ability to provide feedback to improve performance
Ability to prepare records in accordance with detailed instructions
Self-motivated; able to work following specific guidelines and in accordance with detailed instructions; measure self against standard of excellence, overcome obstacles and challenges with little supervision.
Work Environment/Physical Demands
The work environment/physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable differently abled persons to perform the essential functions.
$34k-40k yearly est. 7d ago
Senior IT Application Analyst
Proliance Surgeons 4.7
Proliance Surgeons job in Seattle, WA
The Senior IT Application Analyst focuses on support of our care center applications. They will exercise full use of application standard principles, theories and concepts related to technical discipline and provide solutions to a variety of moderate to complex problems. This individual will participate and lead activities relative to required applications with new Care Centers joining Proliance.
Establish and implement new or revised system requirements or procedures. Analyze user requirements, develop and implement systems for moderately complex processes and initiate corrective action as needed to stay on schedule. Provide daily support of applications, training of care center staff in existing and new clinical/business applications, support workflow analysis, improvement of efficacy within application and creation of technical and training documentation.
Key Duties and Responsibilities
The key duties and responsibilities of the IT Senior Application Analyst include, but are not limited to:
Application expert leading projects, systems implementations, and upgrades, including the planning, testing, coordination and tracking of project tasks and outcomes.
Work with customers, user groups, and vendors to gather business requirements; provide gap analysis and technical solutions for the business needs.
Responsible for the technical and operational installation of systems within ASC/care centers, ensure systems and workflows meet the customer's needs.
Analyze and support application events related to merger/affiliation/onboarding and domain migrations events.
Develop and recommend technical support and software management standards, policies, processes, and strategies.
Develop, design, implement, and evaluate test plans to be used in testing application functionality in support of patches, upgrades, infrastructure and/or desktop configuration changes of multifaceted applications.
Develop and maintain application technical support documentation.
Develop and maintain end user application documentation.
Lead problem management and troubleshooting teams on major system issues.
Proactively evaluate and make recommendations of emerging technology and standards within the industry in support of our ASC's goals and objectives.
Use in-depth information and analysis to provide leadership advice and counsel on a variety of business issues which are often highly technical and complex in nature.
Collaborate with internal technical teams in support of the application and customer needs.
Respond to and resolve reported incidents according to customer support service level agreements.
Perform rotational on-call support duties.
Perform other duties as assigned.
Education/Experience
BA/BS in Business or Computer Science or related field or equivalent experience.
Minimum of ten (10) years' experience with healthcare/IT Support or clinical systems.
5 or more years with ambulatory healthcare preferred.
Experience supporting Orthopedics, ENT and Ambulatory Surgery Centers a preferred.
Experienced with Citrix environments.
NextGen EHR and Practice Management or Amkai experience a plus.
ITIL certifications a plus.
Knowledge, Skills and Abilities
Knowledgeable of application architecture.
Knowledgeable of database configurations, queries and elements.
Working knowledge of Information System principles: requirements definition, analysis, design, systems integration, development, and execution of test plans.
Application expert leading projects, systems implementations, and upgrades, including the planning, testing, coordination and tracking of project tasks and outcomes
Must have ability to exercise independent judgment in planning, organizing, and performing systems analyst tasks.
Ability to communicate technical issues to non-technical individuals.
Excellent ability to build and maintain interpersonal relationships.
Ability to effectively work with management, staff, physicians and vendors.
Accept change in a positive and professional manner.
Knowledgeable in Meaningful Use and ICD10.
Understanding of Interfaces/ HL7.
Ability to support multiple system platforms.
Experience with training super users and end users.
Written abilities in technical and support documentation.
SQL DBA understanding.
Knowledgeable of HIPAA privacy and security laws.
Valid WA driver's license, insurance and dependable vehicle.
Work Environment/Physical Demands
The work environment/physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable differently abled persons to perform the essential functions.
$73k-90k yearly est. 7d ago
Physical Therapy Aid - Tukwila
Proliance Surgeons 4.7
Proliance Surgeons job in Tukwila, WA
The role of the Physical Therapy Aide is a crucial part of the physical therapy team, helping physical therapists deliver quality care to their patients. They work behind the scenes, in hands on projects, and are coordinators of all things physical therapy. The physical therapy office runs more smoothly and effectively with an organized physical therapy aide.
Key Duties and Responsibilities
The key duties and responsibilities of the PT Aide include, but are not limited to:
Patient Care Activities:
Use of therapeutic modalities, such as cold/hot pack application, ultrasound, electrical stimulation application, paraffin bath, fluid therapy or compression pump application
Working knowledge of exercise equipment such as the shuttle, EFX, various stationary bikes, upper body ergometer treadmill, fitter or SABA pulleys
Instruct, motivate, safeguard and assist patients practicing exercises as directed by medical staff.
Observe patients during treatment and report on patients' responses and progress to physical therapist.
Assisting patients in setting exercise equipment, use of dumbbells, thera-band, etc.
Help patients move from one area of therapy to another - Aides are there to help patients walk, push them in wheelchairs, or assist in sitting and standing.
Transcribing information in the charts (checking off the exercise flow sheet by recording reps/weights, writing the name/date/ICD-10 code on billing sheets after the initial evaluation of the patient and other pertinent activities as deemed necessary.
Clinical Duties:
Prepare for upcoming therapy sessions by organizing the treatment locations based on the patient's needs
Perform laundry duties in accordance with the procedures outlined in the infection control manual. Wash, dry, and fold
Clean and disinfect treatment tables in between patient use
Stock carts with towels, pillowcases, etc.
Clean the exercise equipment at least once a day and more frequently as warranted,
Assist with the tidiness of the clinic as needed to include emptying trash, vacuuming, straightening up the waiting room and other duties as deemed necessary.
Office Duties:
Answering phones/how to operate the phones
Take a referral, and schedule patients
Take co-payments and fulfill patient supply order,
Locate charts and necessary paper work is located,
Make up a new chart
Miscellaneous:
Check in with other team members for any needed side work
Complete inspection sheets
Participate in conferences and educational programs designed to improve patient care and staff performance (health and exercise programs for employees).
Complete duties and assist others as directed
Must follow all policies as introduced during new associate On-Boarding, updated real-time and outlined in Associate Handbook
Education/Experience
High School Diploma or the Equivalent is required
Must be 18 years of age
Previous experience in a medical and/or therapy setting is a plus
Knowledge, Skills and Abilities
Ability to complete required on the job training
Ability to multi-task, combining clerical skills with some hands on medical oriented and interpersonal patient tasks
Organizational skills and the ability to be both reliable and flexible are essential
Ability to be tactful and compassionate with keen listening skills
Sense of altruism, emphasizing to patients how attention is focused on helping them to feel better
Work Environment/Physical Demands
The work environment/physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable differently abled persons to perform the essential functions.
$28k-34k yearly est. 3d ago
Surgical/Scrub Technologist
Proliance Surgeons 4.7
Proliance Surgeons job in Renton, WA
The Surgical/Scrub Technologist in the ASC provides technical hands-on support to the surgeon and operating room team by handling instruments, supplies and equipment before, during and after surgery. Schedule 30 hours, shifts will fall between Monday-Friday, 6:30am-6pm and may be either 8- or 10-hour shifts
Key Duties and Responsibilities
The key duties and responsibilities of the Surgical/Scrub Technologist include, but are not limited to:
Work with all members of the health care team to provide optimal care to the patient throughout their surgical experience.
Maintain a friendly, positive, and caring attitude with all patients, physicians and staff.
Properly handles the instruments, supplies and equipment necessary during the surgical procedure.
Ability to anticipate the needs of the surgeon based on requests and patterns.
Constantly monitoring for maintenance of the sterile field.
Assist in assuring that the proper supplies, instruments, and equipment are available for the procedure.
Assist in assuring that equipment is functioning properly.
Monitor use of all supplies. Assist with inventory control by proper count of supplies/time used.
Continuing education to meet State requirements and keep current with health care changes.
Display professionalism at work and in the community as a representative of the Center.
Take an active role on committees within the department.
Identifies actual and potential risk to patients and others and takes action to minimize or eliminate risk and maximize safety.
Education/Experience
Graduation from an accredited surgical technology program
Certified Surgical Technologist preferred
Current State licensure and CPR
Two years of direct experience is desired
Knowledge, Skills and Abilities
Problem solving skills
Skill in using a computer
Knowledge of applicable specialties
Ability to remove oneself personally from given situations, remaining objective
Ability to exhibit cooperation, flexibility, and provide assistance when interfacing with patients, physician and staff
Ability to multi-task
Skill in organizing and reporting information that is accurate and complete
Understanding of the need for and evidence of consistent respect for confidentiality/HIPAA
Ability to maintain composure in stressful situations
Skill in establishing and maintaining effective working relationships with all staff
Ability to communicate clearly
Consistency and timeliness in attendance
Work Environment/Physical Demands
The work environment/physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable differently abled persons to perform the essential functions.
$61k-74k yearly est. 7d ago
Advanced Imaging MRI (Per Diem)
Proliance Surgeons 4.7
Proliance Surgeons job in Puyallup, WA
The MRI Technologist (Per Diem) operates magnetic resonance imaging equipment to produce quality images to assist the physicians to diagnose and treat our patients. Key Duties and Responsibilities The key duties and responsibilities of the MRI Technologist include, but are not limited to:
Performs and accurately completes all examinations on MRI and radiography equipment as needed, following clinic practices and procedures.
Pre-screens patients with the assistance of the MRI receptionist and screens patients prior to performing the MRI procedure
Provides appropriate and thoughtful patient care in an empathetic manner. Acts professionally in interactions with patients and coworkers.
Interacts and consults with referring providers who may have questions regarding any MRI patient or issue
Communicate directly with NOIA to correct any imaging issues
Exercises discretion and integrity in dealing with confidential information
Ability to distinguish emergency patient situations and handle them appropriately
Performs and accurately completes all Radiology Information System (RICS)/Picture Archive and Communication System (PACS) documentation as needed for patient care. Has mastery of the RICS/PACS and the operation of clinic computers.
Performs quality control checks on MRI and radiography equipment, and clinic computers, and informs information service and clinic manager of any problems.
Prioritizes tasks and accomplishes them in a timely manner. Fills in for other technologists in their absence. Able to work and think through problems independently.
Understands, is certified and can perform basic life-support as per the American Heart Association.
Applies radiation safety measures and magnetic resonance imaging safety measures under all circumstances. Understands and applies sterile technique measures in all circumstances
Performs other duties as required for the efficient and optimal functioning of the clinic, as assigned by the Clinic Manager
Follow all policies as introduced during new associate On-Boarding, updated real-time and outlined in Associate Handbook
Education/Experience
Board Certified with the American Registry of Radiologic Technologists (ARRT) in MR or MR Certified through ARMRIT
Current Washington State Radiologic Technologist license
Current CPR/BLS
Musculoskeletal MRI exam experience required
Prefer 2-3 years of experience working in a physician office and ambulatory MRI department, less experience will be considered
Able to operate SIGNA Explorer 1.5T version 25.1 MRI Scanner
Knowledge, Skills and Abilities
Able to operate SIGNA Explorer 1.5T version 25.1 MRI Scanner
Ability to handle delicate, confidential, and stressful situations
Works well in a team environment
Ability to communicate effectively
Work Environment/Physical Demands
The work environment/physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable differently abled persons to perform the essential functions.
$60k-80k yearly est. 7d ago
Medical Assistant (MA)
Proliance Surgeons 4.7
Proliance Surgeons job in Kirkland, WA
The medical assistant acts as a patient care coordinator and advocate, maintains clinical supplies, proper documentation and an optimal patient flow and experience, following OSHA/WISHA other compliance and regulatory guidelines.
Schedule: Monday through Friday 7:30am-4:30pm
Highlight: Surgery scheduling (will train)
Key Duties and Responsibilities
The key duties and responsibilities of the Medical Assistant include, but are not limited to:
Assist in providing direct patient care for office visit patients may involve:
Arranging the exam room instruments and equipment and maintaining supplies
The disposal of contaminated supplies and sterilizing medical instruments
Positioning patients for exams and procedures
Collecting and preparing laboratory specimens
Obtaining vitals, patient history and chief complaints
Other patient care related duties as necessary
Assist provider within clinic procedures may involve
Preparing patient exam, dressing and/or procedural areas by using vigorous aseptic technique.
Holding patients in position for extended periods of time, manipulating body parts, using instruments to hold procedural or imaging areas immobile, or positioning patients on tables
Handing provider instruments while standing for long periods of time
Report test results to patients as indicated by physician in a timely manner
Chart all vital information in electronic record as well as check to be sure all information related to medication, health history and reason for visit is obtained and documented
Perform phone triage, post-op calls and respond to voicemail messages directed to them preferably within same business day, but no later than 24 business hours, and perform action required.
Documents all encounters.
Maintain patient documentation for visit and communications in person or over the phone
Coordinate care and diagnostic testing at other facilities as indicated by physician
Assist provider in e-scribing, maintaining medication list
Assist provider in maintaining communication with referring doctors
Maintain equipment and ensure supplies are stocked and in place
Follow all other daily team duties and special tasks as assigned
Education/Experience
High school graduate or equivalent
Graduate of an accredited Medical Assistant Program preferred, but not required. Will provide training
Current Washington State Medical Assistant Certification preferred, but not required (see above)
1-2 years' experience in a medical office preferred
Knowledge, Skills and Abilities
Basic knowledge of medical terminology and medications
Familiarity with or working knowledge of Electronic Medical Records a plus
Basic computer knowledge and skills, including data entry
Superior customer service skills
Impeccable integrity
Great interpersonal skills, demonstrating patience, compassion, empathy and the ability to work well with all types of people
Adherence to all safety, risk management and precautionary procedures, including the consistent respect for confidentiality (HIPAA)
Use time efficiently, with attention to quality, detail, accuracy and completion
Consistency, timeliness and dependability
Effective team membership, supporting and working with others to achieve common goals
Ability to adapt to continuous change/flexibility
Demonstrated ability to continuously learn
Self-motivated; able to work with increasing independence, overcome obstacles and challenges with little supervision
Clear oral and written communication skills
Demonstrated aptitude to organize and prioritize work
Critical thinking and problem-solving skills
Skilled in coping with fast paced often stressful situations with unpredictable circumstances in a professional, safe, and efficient manner
Self-motivated; able to work following specific guidelines and in accordance with detailed instructions; measure self against standard of excellence, overcome obstacles and challenges with little supervision
Work Environment/Physical Demands
The work environment/physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable differently abled persons to perform the essential functions.
$44k-52k yearly est. 1d ago
Health Information Management (HIM) Specialist
Proliance Surgeons 4.7
Proliance Surgeons job in Puyallup, WA
The Health Information Management Specialist (Per Diem) is responsible for coordination of medical records, physician dictation & transcription, and any other administrative duties. Key Duties and Responsibilities The key duties and responsibilities of the Health Information Management Specialist include, but are not limited to:
Responsible for maintaining accurate tracking file for receipt of dictation and signatures.
Communications with physicians and their care teams to ensure timely receipt of dictation and signatures.
Responsible for meeting active annual goals for the medical records department with chart audits and compliance.
Verify and operate within state mandated requirements for medical records requests.
Issue invoices and track payments from entities requesting medical records.
Retrieve appropriate chart documentation as indicated by the facility policy for returning patients.
Maintain confidentiality and compliance measures for medical records maintenance at the center.
Tracking completion of pathology reports.
Assist with the registration of surgery patients including obtaining all appropriate insurance information and signatures from patients.
Assist in retrieval hospital/ER records for all transfer patients and/or cases.
Accountable for reporting occurrences through the established reporting process related to employee and/or patient/visitor events.
Fosters the developmental and educational process of self, colleagues, trainees and students (includes functioning as a preceptor as needed).
Participates in acceptable continuing education, fostering career and skill development including meeting departmental continuing education requirements.
Assists in managing controllable costs by the proper, non-wasteful use of Surgery Center resources.
Any and all other duties as assigned including those assigned to Patient Services Representative (see Patient Services Representative Job Description).
Education/Experience
High School diploma/GED or equivalent
Medical terminology knowledge preferred
Two years of experience in related field preferred
Knowledge, Skills and Abilities
Comply with company policies, procedures, practices and business ethics guidelines.
Complete job required training.
Comply with all applicable laws and regulations, (e.g. HIPAA, Stark, OSHA, employment laws, etc.)
Demonstrate prompt and reliable attendance
Work in the surgery center during business hours
Travel independently throughout the surgery center (which may include movement from floor to floor); frequent bending, lifting, standing, stooping or sitting for long periods of time may be required
Work at an efficient and productive pace, handle interruptions appropriately and meet deadlines
Communicate and interact in a respectful and professional manner
Prioritize workload while being flexible to meet the expectations of the daily operations
Apply principles of logical thinking to define problems, establish facts, and draw valid conclusions
Understand and execute a variety of instructions
Effectively operate equipment and communicate on and operate the phone system
Work independently with minimal supervision
Travel to other work locations, if required
Work Environment/Physical Demands
The work environment/physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable differently abled persons to perform the essential functions.
$27k-37k yearly est. 7d ago
X-Ray Technician (Limited Scope)
Proliance Surgeons 4.7
Proliance Surgeons job in Seattle, WA
The X - Ray Technician is a critical part of our team of committed, self-motivated people who provide critical services to promote and maintain our service, care, and our values. The X - Ray Technician is responsible for imaging procedures according to Care Center or Ambulatory Surgery Center needs. The X-Ray Technician assists with the provision of patient care to meet identified patient outcomes and to achieve the goals of the facility as directed by the Leadership Team. The X-Ray Technician performs duties according to scope of practice designated by the position description, key duties, and responsibilities and under the direction of the designated Clinical Leadership.
Key Duties and Responsibilities
The key duties and responsibilities of the X-Ray Technician - Limited Scope include, but are not limited to:
Maintain knowledge of radiation equipment, including the routine maintenance and care of equipment
Perform radiologic examinations following Care Center and/or Ambulatory Surgery Center protocols
Operate radiologic and PACS equipment
Proper patient positioning
Calculate exposure factors and applying principles of radiation protection
Caring for patient needs during radiologic examinations
Evaluates procedure room and imaging equipment for technical quality and stores images according to policy and guidelines
Knows and practices the principles and procedures of sterile technique if working in an Ambulatory Surgery Center setting
Maintains documentation, reports, and files in the Electronic Medical Record or paper chart, as directed
Accurately completes documentation and coding to bill for x-ray services performed
Coordinate image sharing between sites and other organizations
Calculates and regulates equipment using established technique, knowledge, and skill
Assists patients with pre and post procedures according to facility policy and established guidelines
Assists with housekeeping tasks as necessary to provide a safe environment for patients, team members, physicians, guests
Assist other personnel as directed by Leadership Team
Completes other duties as assigned
Follows all policies as introduced during new associate On-Boarding, updated real-time and outlined in the Employee Handbook
Work under the supervision of the Radiology Technologist supervisory team or a physician.
May also perform duties as listed in the Medical Assistant job description (e.g. rooming patients).
Education/Experience
High School Diploma or its Equivalent
Minimum 1 years' clinical radiology experience preferred
Basic Anatomy & Physiology course completion - preferred
X-ray Technician - Limited Scope application completed, paid and approval received through Washington State DOH.
Successful completion of BCLS Course within 90 days of employment required or documentation of current BCLS certification
Proven X-ray Technician - Limited Scope competencies preferred, or willingness to obtain upon hire (Care Center specific).
Knowledge, Skills and Abilities
Superior customer service skills
Great interpersonal skills; demonstrating patience, composure, and cooperation; working well with all patients, physicians and staff.
Understanding of and adherence to all safety, risk management and precautionary procedures, including the consistent respect for confidentiality (HIPAA)
Using time efficiently, with meticulous attention to detail, accuracy and completion
Ability to manage multiple factors for the best result
Resourcefulness in addressing first level problems and tenacity to see things through to solution
Ability to remove oneself personally from given situations, remaining objective
Able to adapt to change, delays or unexpected events while maintaining a positive mindset
Clear oral and written communication
Ability to provide feedback to improve performance
Self-motivated; able to work following specific guidelines and in accordance with detailed instructions; measure self against standard of excellence, overcome obstacles and challenges with little supervision
Work Environment/Physical Demands
The work environment/physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable differently abled persons to perform the essential functions.
$54k-68k yearly est. 1d ago
Surgical Scheduler - Hand Orthopedic Practice
Proliance Surgeons 4.7
Proliance Surgeons job in Kirkland, WA
The role of the Scheduler is essential to providing excellent surgical care and clinical care for every patient, every day. This role makes certain that the patient is scheduled in a timely, accurate, efficient and compassionate manner so that the processes surrounding the procedure are of no distraction or concern. The primary responsibility is to ensure, organize, and maintain an active, accurate and operational surgery schedule for all involved.
Schedule
Monday-Friday, 7:30am-4:30pm
Key Duties and Responsibilities
The key duties and responsibilities of the Scheduler include, but are not limited to:
Provide guidance to patients and/or their caregivers on completing necessary forms and information to be provided, making sure to update this in the practice management and EMR software; ensure completion of all pre and post operational data
Assist with facilitation and scheduling of outside referrals, tests, and/or consultations
Schedule surgeries via phone or in-person, verifying eligibility, and triaging with physicians and clinical staff to resolve any scheduling problems
Schedule surgeries based on the availability of the surgeon, the surgical team and the medical condition of the patient
Assure appropriate coordination with other medical professionals involved and the related surgical center/location's departments, when special surgical needs occur.
Schedule any diagnostic testing required and the related follow-up
Act as a contact for patients with regards to surgery scheduling. Provide ongoing communication with patient regarding pre-certification, authorization, financial counseling and scheduling process.
Inform the patient and any relevant third party through instructions about “things to do” before and after surgery
Set post-surgical appointments with physicians and perform all related tests and tasks
Ensure that cancelled surgeries and related ancillary appointments are cancelled and communicated to all stakeholders
Research and resolve discrepancies in a timely manner.
Complete duties and assist others as directed
Must follow all policies as introduced during new associate On-Boarding, updated real-time and outlined in Associate Handbook
Education/Experience
High school diploma or its equivalent required, courses related to anatomy, biology, physiology or medical terminology a plus
BA or BS is preferred but experience is considered in lieu of formal degree
1-2 years of experience in a medical office preferred
Knowledge, Skills and Abilities
Strong working knowledge of medical and surgical scheduling processes, including patient preparation requirements, pre-operative and post-operative workflows, and coordination with clinical teams.
Familiarity with medical terminology, insurance requirements, and basic concepts related to authorizations, eligibility, and referrals.
Ability to manage and prioritize multiple scheduling tasks while maintaining accuracy, timeliness, and attention to detail.
Excellent communication and interpersonal skills, with the ability to provide clear instructions, support patients compassionately, and collaborate effectively with physicians and staff.
Strong problem-solving abilities, including the ability to identify scheduling conflicts, troubleshoot issues, and escalate complex matters when needed.
Ability to handle sensitive patient information with discretion and maintain compliance with HIPAA and privacy regulations.
High level of organization, with the ability to track details, manage follow-ups, and keep records up to date in scheduling and EMR systems.
Proficiency with office software and scheduling tools, including EMR and practice management systems.
Ability to work calmly and efficiently in a fast-paced environment, adapting to changes in provider schedules, patient needs, or clinical priorities.
Commitment to providing excellent patient service, ensuring patients receive timely information, support, and care coordination throughout the surgical scheduling process.
Ability to collaborate effectively with cross-functional teams, including clinical, administrative, and billing departments, to support seamless patient care and accurate scheduling.
Work Environment/Physical Demands
The work environment/physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable differently abled persons to perform the essential functions.
$40k-53k yearly est. 1d ago
Certified Hand Therapist (Occupational Therapist)
Proliance Surgeons 4.7
Proliance Surgeons job in Kirkland, WA
Under the indirect supervision of the clinical director, and by doctor referral or direct access, the staff Occupational Therapist will evaluate the patient's condition, plan and initiate a treatment program, maintain appropriate records, directly supervise Occupational Therapy Assistants and Aides of treatment follow through, and create a rehabilitation program to fit the therapeutic and functional needs of the patient. The Occupational Therapist will interpret and report patient's progress and results to the appropriate Physician. The goal of therapy is to promote recovery of musculoskeletal disabilities of a patient, and progress the patient toward normal function and/or functional independence within the patient's capabilities.
Schedule
4 days/week, 7am-5pm
Key Duties and Responsibilities
The key duties and responsibilities of the Occupational Therapist include, but are not limited to:
Evaluating and establishing a treatment and rehabilitation program for patients. Treatment protocol is followed through by the primary therapist with the assistance of the COTA or Aide. The Primary Therapist is determined by the completion of initial evaluation.
Responsibilities for the follow through, re-evaluation, and discharge planning of patients.
Maintains ongoing communication and professional rapport with referral sources regarding patients progress as well as clinical services.
Uses facility equipment and supplies in cost effective and respectful manner that ensures equipment is in safe working condition.
Performs skill services under code of ethics mandated by the OPTA.
Has working knowledge of job duties and complies with all stated policies and procedures.
Uses legible and accurate, legal documentation by OPTA standards and WPT standards.
Educates and oversees O.T. Assistants, Aides, volunteers, and students.
Attends all staff meetings.
Develops and coordinates student educational program and maintains correspondence with the academic clinical coordinator.
Participates in the process to review current clinical procedures and assists with the development of revised/new clinical procedures manual.
Incorporates safety, infection control, and emergency procedures into all treatments.
Maintains a clean and safe working environment.
Attends continuing education courses on related clinical topics.
Education/Experience
License in Occupational Therapy in the state of Washington required
Current CPR Certification required
Knowledge, Skills and Abilities
Establish rapport with patients and families and explain reasons for therapy interventions.
Work actively with other staff members to promote quality care of the patient.
Knowledge and compliance with HIPAA
Demonstrates and openness towards others point of view, employee interactions and/or client interactions while displaying courtesy and respect at all times.
Disposition, temperament, and reactions are consistent with the philosophy that the patient welfare is the primary objective.
Adheres to departmental policies and procedures regarding attendance, absentees, and professional dress code.
Perform and teach proper body mechanics, posture, and lifting techniques.
Ability to meet physical requirements of frequent lifting, bending, and stooping.
Health status must be appropriate to the physical and emotional demands of the position.
Ability to function under pressure and stress.
Work Environment/Physical Demands
The work environment/physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable differently abled persons to perform the essential functions.
$73k-92k yearly est. 7d ago
Physician Assistant (PA-C)
Proliance Surgeons 4.7
Proliance Surgeons job in Tacoma, WA
Proliance Puget Sound Orthopaedics & Surgery Center Puget Sound Orthopaedics is looking for a spine-focused Physician Assistant (PA-C). We are a physician-owned 4 OR surgery center that prioritizes exceptional patient care and cultivates a collaborative and innovative environment.
Most recently, Puget Sound Orthopaedics Surgery Center was recognized by US News & World Report as one of the best ambulatory surgery centers in the US. In addition, the surgery center has received accreditation from the Association for Ambulatory Health Care, demonstrating our commitment to providing safe, high-quality care to our patients.
Nice to have: orthopedic or spine experience
Scope of role: clinic + first assist surgery
Location: Puget Sound Orthopaedics - Tacoma, Lakewood & Gig Harbor clinics
Position Summary
The certified Physician Assistant is a critical part of our team of committed, self-motivated people who provide critical services to promote and maintain our service, care, and our values.
The role of the Proliance certified Physician Assistant is well-rounded, ideal for a self-motivated person who wants to maximize their skill set and expand their clinical knowledge. In this role, you will act as first assistant in the ASC operating room and provide clinic-based care and post-operative care; and may provide surgical assistance in the hospital OR, and/or perform rounding on patients within the hospital.
Key Duties and Responsibilities
The key duties and responsibilities of the Physician Assistant include, but are not limited to:
Greeting/ identifying patient & completing and documenting an accurate history and physical examination of patients; may include moving and positioning patients
Conducting comprehensive or episodic health assessments and developing patient care plans
Ordering and interpreting tests, treatments, and therapies, within the scope of practice
Prescribing medications, diet, supplies, prosthetic devices, and other home health aides according to clinical privileges
Administer and/or inject medications
Wound care; apply or remove casting, splinting, wound dressing; suture and staple removal, etc.
Instruct and counsel patients regarding the total treatment plan & therapeutic regimes
Providing clear, concise, and accurate information regarding patient care in the medical record
Obtain/maintain technical familiarity and proficiency for specific surgical procedures prior to their performance
Remain proficient in the utilization of commonly used clinical protocols and guidelines
Assist in Surgical Procedures
Hospital rounds, including patient care, charting & all paperwork/documentation, and interacting with the patient and family/care givers, staff, consultants, and discharge planners.
Primary or secondary trauma call coverage
Emergency Room: includes evaluating and treatment of patients
Answering service coverage and responsibilities
The ability to initiate Basic/Advanced life support in response to emergency situations.
Provides education to patients, families, and significant others using established education materials
May provide other clinical duties within the scope of practice as directed under a patient's care plan
Advocates for patients, families, co-workers, the community, and the health care profession
Integrates evidence-based knowledge and clinical expertise in decision-making
Seeks experiences and formal and independent learning activities to maintain and develop clinical and professional skills and knowledge
Establishes an effective relationship with the supervising physician
Complete duties and assist others as directed
Must follow all policies as introduced during new associate On-Boarding, updated real-time and outlined in Associate Handbook
Education/Experience
Graduate of accredited Physician's Assistant Program
Washington State Physician Assistant License, Current
Current Certification as a physician assistant by the National Commission of Physician Assistants (NCCPA)
Current CPR and BLS from the American Heart Association
Two years prior experience in surgery preferred
Knowledge, Skills and Abilities
Advanced physical assessment and critical thinking skills required
Ability to listen, interact and communicate verbally and in writing
Required: Comprehensive knowledge of surgical procedures, techniques, Standards of Care, instrumentation, equipment, and supplies as they directly correlate to the specialty.
Superior customer service skills
Great interpersonal skills; demonstrating patience, composure and cooperation; working well with all patients, physicians and staff.
Advanced understanding of and adherence to all safety, risk management and precautionary procedures, including the consistent respect for confidentiality (HIPAA)
Using time efficiently, with meticulous attention to detail, accuracy and completion
Ability to manage multiple factors for the best result.
Resourcefulness in addressing first level problems and tenacity to see things through to solution
Ability to remove oneself personally from given situations, remaining objective
Able to adapt to change, delays or unexpected events while maintaining a positive mindset
Clear oral and written communication
Ability to provide feedback to improve performance
Self-motivated; able to work following specific guidelines and in accordance with detailed instructions; measure self against standard of excellence, overcome obstacles and challenges with little supervision
Work Environment/Physical Demands
The work environment/physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable differently abled persons to perform the essential functions.
$104k-157k yearly est. 7d ago
Medical Assistant (MA)
Proliance Surgeons 4.7
Proliance Surgeons job in Tukwila, WA
The medical assistant acts as a patient care coordinator and advocate, maintains clinical supplies, proper documentation and an optimal patient flow and experience, following OSHA/WISHA other compliance and regulatory guidelines. Key Duties and Responsibilities
The key duties and responsibilities of the Medical Assistant include, but are not limited to:
Assist in providing direct patient care for office visit patients may involve:
Arranging the exam room instruments and equipment and maintaining supplies
The disposal of contaminated supplies and sterilizing medical instruments
Positioning patients for exams and procedures
Collecting and preparing laboratory specimens
Obtaining vitals, patient history and chief complaints
Other patient care related duties as necessary
Assist provider within clinic procedures may involve
Preparing patient exam, dressing and/or procedural areas by using vigorous aseptic technique.
Holding patients in position for extended periods of time, manipulating body parts, using instruments to hold procedural or imaging areas immobile, or positioning patients on tables
Handing provider instruments while standing for long periods of time
Report test results to patients as indicated by physician in a timely manner
Chart all vital information in electronic record as well as check to be sure all information related to medication, health history and reason for visit is obtained and documented
Perform phone triage, post-op calls and respond to voicemail messages directed to them preferably within same business day, but no later than 24 business hours, and perform action required.
Documents all encounters.
Maintain patient documentation for visit and communications in person or over the phone
Coordinate care and diagnostic testing at other facilities as indicated by physician
Assist provider in e-scribing, maintaining medication list
Assist provider in maintaining communication with referring doctors
Maintain equipment and ensure supplies are stocked and in place
Follow all other daily team duties and special tasks as assigned
Education/Experience
High school graduate or equivalent
Graduate of an accredited Medical Assistant Program preferred, but not required. Will provide training
Current Washington State Medical Assistant Certification preferred, but not required (see above)
1-2 years' experience in a medical office preferred
Occupational Medicine experience preferred
Knowledge, Skills and Abilities
Basic knowledge of medical terminology and medications
Familiarity with or working knowledge of Electronic Medical Records a plus
Basic computer knowledge and skills, including data entry
Superior customer service skills
Impeccable integrity
Great interpersonal skills, demonstrating patience, compassion, empathy and the ability to work well with all types of people
Adherence to all safety, risk management and precautionary procedures, including the consistent respect for confidentiality (HIPAA)
Use time efficiently, with attention to quality, detail, accuracy and completion
Consistency, timeliness and dependability
Effective team membership, supporting and working with others to achieve common goals
Ability to adapt to continuous change/flexibility
Demonstrated ability to continuously learn
Self-motivated; able to work with increasing independence, overcome obstacles and challenges with little supervision
Clear oral and written communication skills
Demonstrated aptitude to organize and prioritize work
Critical thinking and problem-solving skills
Skilled in coping with fast paced often stressful situations with unpredictable circumstances in a professional, safe, and efficient manner
Self-motivated; able to work following specific guidelines and in accordance with detailed instructions; measure self against standard of excellence, overcome obstacles and challenges with little supervision
Work Environment/Physical Demands
The work environment/physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable differently abled persons to perform the essential functions.
$44k-52k yearly est. 1d ago
Audiologist
Proliance Surgeons 4.7
Proliance Surgeons job in Puyallup, WA
The Audiologist provides direct patient care in the clinic setting and retail hearing aid center. Services include comprehensive diagnostic hearing testing and evaluation within the scope of state license, as well as consulting, fitting, dispensing and repair of hearing aids.
Location: Puyallup, WA
Key Duties and Responsibilities
Provide direct patient care to pediatric thru elder patients within an Audiologist scope of practice.
Conduct hearing, OAE, VNG, VEMP and ECoG testing.
Guide patients thru process of hearing device selection and purchase agreements and do fitting and maintenance on hearing aids.
Maintain accurate and thorough patient records for services.
Document in the electronic record in a timely manner.
Choose appropriate ICD and CPT codes.
Collaborate with referring doctors as appropriate.
Stay current with their professional organizations as it relates to their practice.
Be informed of state-of-the-art equipment.
Maintain equipment and schedule regular maintenance.
Market and promote hearing aid center.
May assist in cochlear implant surgeries and provide follow up hearing services for these patients.
Other duties as assigned.
Education/Experience
BS/BA in related field
Au.D. required.
Licensed in the state of WA.
3-5 years of clinical work experience.
ENT practice experience and/or retail hearing aid sales preferred.
Knowledge, Skills and Abilities
Ability to work effectively in a team environment and independently.
Excellent communication and interpersonal skills.
Ability to organize, prioritize and work efficiently.
Working knowledge of an electronic medical record.
Ability to grasp new concepts and skills.
Honesty and integrity.
Patient and pleasant personality. Works well with all types of people.
Strong written and verbal communication skills.
Team Player; interfaces well with staff, patients and providers.
Flexible.
Maintains professional demeanor.
Dependable.
Strong critical thinking skills and problem solver.
Organized.
Performs all duties with the optimal patient experience as the end goal.
Work Environment/Physical Demands
The work environment/physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.