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Prosperity Bank jobs in Lubbock, TX

- 31 jobs
  • Customer Service Representative (Part Time) - Lubbock

    Prosperity Bank 4.4company rating

    Prosperity Bank job in Lubbock, TX

    External Applicants: Please apply through Prosperity Bank's Career Center at ****************************************** Applying through any other source may prevent Prosperity from receiving your application. Internal Applicants: If you are a current associate of Prosperity Bank, please apply through the internal Talent - Career Center in ADP. Prosperity Bank is an Equal Opportunity Employer. Position Overview: An enthusiastic individual who can provide excellent customer service for inbound calls regarding products, services and inquiries. Guides customers how to use our products and services and provides technical troubleshooting. Builds sustainable relationships through positive and open communications. Responsibilities: Provide thorough, friendly, and effective customer service to all customers in a timely and accurate manner. Resolve problems through active listening, empathy and clarifying the customer's needs; determining the cause of the problem, explaining the best solution, submitting correction or adjustment and following up to ensure resolution, when applicable. Maintain comprehensive working knowledge of all systems Update customer information during and after each call Meet personal/customer service team call handling goals Notify immediate supervisors of all problems or unusual matters Follow communication procedures, guidelines and policies Minimum Qualifications: High school diploma or GED 1 year minimum experience preferred of strong customer service skills and active listening in Call Center and/or Banking Advanced computer skills and proficiency using multiple screens Ability to effectively read, write, and verbally communicate with customers and co-workers Maintain a professional attitude and appearance Ability to multi-task, prioritize, and manage time effectively Detail oriented
    $30k-34k yearly est. Auto-Apply 2d ago
  • Portfolio Manager (Full Time) - Lubbock, Ave. Q

    Prosperity Bank 4.4company rating

    Prosperity Bank job in Lubbock, TX

    External Applicants: Please apply through Prosperity Bank's Career Center at ****************************************** Applying through any other source may prevent Prosperity from receiving your application. Internal Applicants: If you are a current associate of Prosperity Bank, please apply through the internal Talent - Career Center in ADP. Prosperity Bank is an Equal Opportunity Employer. POSITION PURPOSE A Commercial Lending Portfolio Manager is required to have extensive knowledge of the commercial bank's loan and deposit processes, policies and systems. They should understand the loan approval process from initial request through approval and booking. They should be equally familiar with deposit and treasury services. Given the required experience, the Portfolio Manager's role is to work efficiently with lenders, staff, attorneys, loan ops and booking to meet customer timelines. ESSENTIAL FUNCTIONS AND BASIC DUTIES Responsible for identifying and coordinating the approval process for new and renewed loans. The objective is to meet the expiration date of the existing loan or the closing date established by the lender and borrower. Participate in preparation of loan approval forms by working with credit analysts and lenders in the completion and presentation of the LAW. Maintain a good understanding of loan policies, pricing guidelines, collateral requirements, risk ratings, etc. Demonstrate ability to work effectively in the understanding of the elements of entity documents, security agreements, financing statements, guarantees, loan agreements, promissory notes, etc. Understand financial reporting including balance sheet, income statement and cash flow statement, preparation of global cash flow statements and financial covenants. Work positively and respectfully with co-workers and customers Maintain high ethical and professional standards dealing with bank customers, resources, policies and reputation; being an example to their colleagues. QUALIFICATIONS EDUCATION/CERTIFICATION: Bachelor's degree or equivalent related bank experience. EXPERIENCE REQUIRED: 3 -5 years applicable commercial banking experience. SKILLS/ABILITIES: Excellent written and oral communications skills.
    $82k-107k yearly est. Auto-Apply 60d+ ago
  • Sales Development Specialist - West Texas

    Prosperity Bank 4.4company rating

    Prosperity Bank job in Lubbock, TX

    External Applicants: Please apply through Prosperity Bank's Career Center at ****************************************** Applying through any other source may prevent Prosperity from receiving your application. Internal Applicants: If you are a current associate of Prosperity Bank, please apply through the internal Talent - Career Center in ADP. Prosperity Bank is an Equal Opportunity Employer. POSITION PURPOSE Responsible for supporting Prosperity Bank's sales culture through the coordination and management of bank-wide sales programs. Oversees the development and achievement of sales goals, strategies, and tactics. Trains, directs, and coaches sales personnel to achieve individual and branch-level sales results. ESSENTIAL FUNCTIONS AND BASIC DUTIES * Assumes responsibility for the implementation and maintenance of an effective branch sales culture. * Assists senior management in establishing sales tasks and roles. * Guides branch managers in designing a sales management process that creates and supports a proactive selling environment. * Establishes annual, 90-day and weekly sales planning processes for achieving branch sales goals. * Coordinates the design and execution of division-wide sales promotions, contests, and incentives with a focus on achieving/exceeding sales performance expectations. * Assumes responsibility for ensuring branch activities support Prosperity Bank's service culture. * Instructs branch personnel on effective customer service techniques and strategies. * Communicates performance expectations required for superior customer experiences. * Implements strategies and tactics designed to enhance customer perceptions of Prosperity service delivery. * Provides sales training and instruction for branch personnel. * Conducts regular observation of employee sales interactions and evaluates adherence to established sales processes. * Works with personnel to establish specific performance improvement goals and strategies. * Conducts training related to effective sales presentations and techniques. * Provides feedback and instruction regarding best practices. * Ensures branch compliance with established sales and marketing protocols. * Maintains up-to-date collateral materials at each location. * Ensures that marketing, sales and operating strategies are communicated and executed effectively. * Serves as an information source regarding the proper implementation of sales and marketing tactics. * Oversees the proper use of Prosperity marketing materials. * Coordinates the gathering and dissemination of competitive intelligence. * Routinely assesses competitor's products and services using mystery shops, office visits, and review of advertising campaigns and collateral materials. * Analyzes competitor strengths and weaknesses as compared to Prosperity products and services. * Provides training and instruction regarding the positioning of Prosperity products and services. * Serves as an expert resource on all sales and service-related programs, processes, tools, aids and systems. * Assumes responsibility for related duties as required or assigned. * Presents seminars and workshops related to Prosperity sales and service efforts as required. * Serves as project lead for special projects as assigned. * Provides backup for other sales positions. * Utilizes training and educational opportunities to stay current on industry trends and best practices. * Maintains professional relationships with consultants, vendors, and other entities. * Ensures that work area is clean, secure, and well maintained. PERFORMANCE MEASUREMENTS 1. Sales representatives are well supported in sales activities. Good working relationships and coordination exist with area personnel and Management. 2. Professional business relations exist with end-users. 3. Company products are professionally and effectively marketed. 4. Required records, reports, and analyses are accurate, complete, and timely. 4. Prosperity's professional reputation is maintained and conveyed. 5. Management is appropriately informed of area activities and of any significant problems. Recommendations for product development, distribution, and sales goals are provided The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this job description amended at any time. QUALIFICATIONS Education/Certification: Bachelor's degree or equivalent experience in marketing and sales. Required Knowledge: Good command of consumer marketing and sales disciplines and a thorough understanding of the branch sales environment. Experience Required: Sales development or marketing experience, and specific experience working in a sale driven culture. A strong background in developing and implementing sales programs. Skills/Abilities: Effective presentation skills Excellent communication skills, both written and verbal. Strong negotiation skills Ability to interact with all levels of management and staff is essential. Monday - Friday: 8:00 AM - 5:00 PM
    $98k-126k yearly est. 59d ago
  • Debit Card Specialist (Full Time) - Lubbock, Ave. Q

    Prosperity Bank 4.4company rating

    Prosperity Bank job in Lubbock, TX

    Job Description External Applicants: Please apply through Prosperity Bank's Career Center at ****************************************** Applying through any other source may prevent Prosperity from receiving your application. Internal Applicants: If you are a current associate of Prosperity Bank, please apply through the internal Talent - Career Center in ADP. Prosperity Bank is an Equal Opportunity Employer. The Electronic Banking Department is responsible for all operations associated with Debit Cards, Internet Banking, and ACH (Automated Clearing House) origination and receiving. This Electronic Banking Specialist position has primary focus on Debit Card operations. ESSENTIAL FUNCTIONS AND BASIC DUTIES All associated debit card maintenance. All related activities/efforts in mitigating debit card fraud. All related debit card disputes. Fulfill daily work/functions while adhering to bank policies and procedures and complying with all governmental rules/regulations. Process and balance transaction entries. All associated posting and reconciliation duties are performed timely and accurately. Monitor the department's support email box and assist banking centers via telephone support. Assist with debit card issues, requests and other Electronic Banking needs. Cross train with other department associates for other various duties as assigned. Resolve more complex issues presented to the department. Be able to complete given projects with minimal supervision. Serve as backup for day to day peer processes. Ability to wear headsets. QUALIFICATIONS EDUCATION/CERTIFICATION: High School Diploma or equivalent REQUIRED KNOWLEDGE: Great working knowledge of Microsoft Office, Excel, Outlook, Word, 10-key, typing, etc. General knowledge of compliance and regulations procedures. EXPERIENCE REQUIRED: Banking experience preferred but not required. Hours: Monday - Friday 8:00 AM - 5:00 PM. Hours: Monday - Friday 8:00 AM - 5:00 PM. 40 hours per week.
    $105k-147k yearly est. 12d ago
  • Mobile Deposit Capture Associate (Part Time) - Lubbock, Ave. Q

    Prosperity Bank 4.4company rating

    Prosperity Bank job in Lubbock, TX

    Job Description External Applicants: Please apply through Prosperity Bank's Career Center at ****************************************** Applying through any other source may prevent Prosperity from receiving your application. Internal Applicants: If you are a current associate of Prosperity Bank, please apply through the internal Talent - Career Center in ADP. Prosperity Bank is an Equal Opportunity Employer. POSITION PURPOSE Responsible for implementing existing policies, procedures, and systems involving deposits submitted through mobile banking, remote deposit capture, and ATMs. Ensures that daily remote deposit reviews are properly conducted and completed along with other tasks such as placing Reg. CC holds and sending customer notices. ESSENTIAL FUNCTIONS AND BASIC DUTIES Assumes responsibility for effective and timely performance of assigned functions. Assumes responsibility for establishing and maintaining professional business relations with external customers, internal customers, and vendors. Assumes responsibility for establishing and maintaining effective coordination and working relations with Bank Associates, Management and Vendors. Assumes responsibility for related duties as required or assigned. PERFORMANCE MEASUREMENTS Position duties are performed in accordance with established policies, procedures, and legal requirements. Customer inquiries are handled in an appropriate manner. Documents and customer setups are accurate and timely. Records and reports are correctly prepared and submitted in a timely manner. Good working relations with internal departments. Questions are promptly and courteously resolved. Assistance is provided as needed. Management is appropriately informed. QUALIFICATIONS Education/Certification: High school graduate or equivalent. Required Knowledge: A thorough knowledge of deposit operations and procedures. Basic accounting, and the understanding of Bank philosophy. Experience Required: 1-3 years banking or office experience or equivalent higher education experience PC computer skills required Use of Microsoft Office products, specifically Microsoft Word and Excel Skills/Abilities: Excellent communication and leadership skills. Supervisory and training abilities. Professional appearance, dress, and attitude. Solid math skills. Ability to operate related computer software, including Microsoft Office and other programs as well as 10-key, and telephone. Monday - Friday: 2:00 PM - 6:30 PM. Saturday 9:00 AM - 1:00 PM. Holidays 9:00 AM - 1:00 PM.
    $29k-34k yearly est. 15d ago
  • Commercial Lender (Full Time) - Lubbock, Milwaukee

    Prosperity Bank 4.4company rating

    Prosperity Bank job in Lubbock, TX

    External Applicants: Please apply through Prosperity Bank's Career Center at ****************************************** Applying through any other source may prevent Prosperity from receiving your application. Internal Applicants: If you are a current associate of Prosperity Bank, please apply through the internal Talent - Career Center in ADP. Prosperity Bank is seeking a Commercial Banking Officer with a proven track record of building relationships to develop lower-middle market relationship with corporations and not-for-profit entities with annual revenues generally ranging from $5 million to $500 million. POSITION PURPOSE As a Commercial Banker, your primary role will be to grow and retain profitable relationships. This is accomplished by focusing on the delivery of value added solutions to our clients and prospects that will help them reach their goals and maximize our revenues over the life of the relationship. You will be a fully experienced, qualified relationship manager capable of independent activity. You should have proven client relationship skills, as well as extensive product knowledge, technical expertise and strong transaction execution skills. Credit process management is a critical component of your job. Performance will be measured by your effectiveness in many marketing areas, including but not limited to: calling activity, proposal generation, revenue generation, risk mitigation, ability to build successful relationships, and propensity to help build the franchise for the long term. You will also seek opportunities to cross sell into every relationship and anticipate the future needs of the client. ESSENTIAL FUNCTIONS AND BASIC DUTIES 1. Solicit commercial clients; aggressively seeks and obtains quality new business through client and prospect calls, referrals, and cross selling efforts. 2. Obtaining and maintaining COI's and attending various networking events in the assigned geographic area. 3. Requires skills and experience loan structuring and credit analysis. 4. Generating a wide variety of commercial and real estate loans. 5. Closing loans typically in the $1 million to $10 million range. 6. Contributes to deposit growth by cross selling and promoting additional banking products 7. Other duties as assigned. _________________________________________________________________________________________ EDUCATION/CERTIFICATION: Bachelor's degree in banking, finance or other related field is preferred. EXPERIENCE REQUIRED: Formally credit trained and /or underwriting knowledge and experience is preferred. Typically a minimum of seven years direct lending or credit support related experience with focus on business relationships KNOWLEDGE REQUIRED: Familiarity of the sales, loan processing and closing processes. Extensive knowledge of Commercial Banking products and services including working knowledge of C & I as well as Owner-Occupied and Investment Commercial Real Estate loans. SKILLS/ABILITIES: Ability to expand loans, client relationships and cross sell bank products. Must have good interpersonal and communication skills and proven track record of business development. Hours: Monday - Friday 8:00 AM to 5:00 PM.
    $86k-106k yearly est. Auto-Apply 60d+ ago
  • Courier (Part Time)- Lubbock, West TX area

    Prosperity Bank 4.4company rating

    Prosperity Bank job in Lubbock, TX

    Job DescriptionExternal Applicants: Please apply through Prosperity Bank's Career Center at ****************************************** Applying through any other source may prevent Prosperity from receiving your application. Internal Applicants: If you are a current associate of Prosperity Bank, please apply through the internal Talent - Career Center in ADP. Prosperity Bank is an Equal Opportunity Employer. POSITION PURPOSE Responsible for preparing and processing outgoing interoffice mail and other items and delivering them to the proper banking locations. Secondary backup for all print room, statement processing, and mail room operations. ESSENTIAL FUNCTIONS AND BASIC DUTIES Assumes responsibility for the efficient pickup and delivery of items for assigned Prosperity locations Primary Responsibilities in this role include: Preparing daily courier bags for dissemination of the daily assigned route A morning mail run to ensure any last minute items are accounted for and sorted before the daily route Daily inspection of the van to ensure its proper maintenance and upkeep to maximize safety and efficiency on the road Safe and efficient driving habits between banking center locations Meeting all expected pickup times and local banking center expectations for the daily assigned courier Picking up all items set aside for the daily courier as well as delivering the proper items and bag to the correctly specified banking center Sorting all items that have returned to Lubbock and placing them in their proper bins, mail trays or other specified locations Logging mileage Refueling vans before end of shift Other duties may be assigned from time to time to accomplish required objectives Other potential duties: Responsible for statement and notices inserting operations. Sort the statements on the belt and ensure they are placed in the proper tray Verify the trays coming off of the belt and ensure that they are sleeved and strapped appropriately Take inventory and restock items needed to accomplish the day's run Troubleshoot any issues that arise in the course of these duties Responsible for mail room operations. Sort mail to various locations and recipients Learn where to pick up mail and at what times Run the mail machine Properly handle permitted vs non-permitted mail Assumes responsibility for the delivery of bank operation items from Ave Q to Operations Center. Picks up all items from appropriate locations at Ave Q and delivers to Operations Center. Picks up all items from appropriate bin at Operations Center and delivers to Ave Q. QUALIFICATIONS Education/Certification: High school diploma or GED Required Knowledge: Knowledge of Office products including Microsoft Word, Excel, and Exchange. Knowledge of Prosperity's branch and ATM locations. General banking knowledge. Experience Required: Must be at least 21 years of age and hold a valid Driver's License. Driving record must be very good. Physical Strength: Medium work; exerts up to 50 lbs occasionally and/or up to 10 lbs frequently. Skills/Abilities: Excellent driving skills Good written and verbal communication skills Detail oriented-close attention to detail Ability to Multi-Task Self-Starter Ability to handle computers and pick up new concepts quickly Ability to work without close supervision Hours: Tuesday and Thursdays 7:30 AM - 4:00 PM. Wednesdays 7:30 AM - 5:00 PM.
    $31k-34k yearly est. 24d ago
  • Personal Banker (Full Time) - Lubbock, 82nd St.

    Prosperity Bank 4.4company rating

    Prosperity Bank job in Lubbock, TX

    External Applicants: Please apply through Prosperity Bank's Career Center at ****************************************** Applying through any other source may prevent Prosperity from receiving your application. Internal Applicants: If you are a current associate of Prosperity Bank, please apply through the internal Talent - Career Center in ADP. Prosperity Bank is an Equal Opportunity Employer. POSITION PURPOSE Responsible for performing a broad variety of financial services such as opening and closing accounts, renewing time deposit accounts, and assisting clients with account inquiries, maintenance, and problem resolution. Also (in collaboration with the Teller Supervisor) responsible for developing, training, and motivating lobby employees so they can assist customers and effectively cross sell bank products and services. Has basic knowledge of simple deposit and loan products and services. Identifies sales and referral opportunities and strives to meet related goals. ESSENTIAL FUNCTIONS AND BASIC DUTIES 1. Assumes responsibility for the effective and professional performance of financial service functions. * Presents and explains Bank products and services to clients and assists in meeting their financial needs including the following: opening, closing and maintaining checking, savings, time deposit, and individual retirement accounts as well as working with safe deposit boxes, savings bonds, credit cards and basic consumer loans. * Answers questions and solves problems for clients by listening, collecting data, and securing answers. * Profiles clients to identify sales opportunities. * Uses lead lists and other strategies to develop methods of generating additional business. 2. Assumes responsibility for establishing and maintaining effective, professional business relations with clients. * Resolves client requests and questions promptly, courteously, and professionally. * Receives and processes new client accounts and changes to existing accounts such as names changes, address changes, product changes, and other account maintenance as requested. * Maintains privacy of customer account information. * Maintains and projects the Bank's professional reputation. 3. Assumes responsibility for establishing and maintaining effective coordination and working relationships with area personnel and with management. * Assists area personnel as required. * Keeps Banking Center Manager informed of area activities and significant problems. * Completes required reports and records accurately and promptly. * Attends meetings and training classes that may be held on weekdays, evenings, and/or Saturdays. * Oversee annual year-end reporting and special projects that pertain at the banking center level, such as key box audit or safe deposit box key audit. * Review new account and data entry, as needed, to ensure accuracy. * Supporting Treasury Management with new accounts and services for clients. * Ensuring daily logs are completed correctly as well as organizing logs at the end of the month for easy review. 4. Assumes responsibility for related duties as required or assigned. * Actively and professionally sells Bank products and services. Responsible for meeting sales production goals. * Performs related clerical duties as needed. * Ensures that work areas are clean, secure, and well maintained. PERFORMANCE MEASUREMENTS 1. Financial service functions are efficiently, effectively, and accurately performed in accordance with established policies, standards, and security procedures. 2. Good business relations exist with clients. Client problems and questions are courteously and promptly resolved. 3. Good working relationships and coordination exist with area personnel and with management. Appropriate assistance is provided to area staff as needed. Supervisors are appropriately informed of area activities. 4. Required reports and records are accurate, complete, and timely. 5. Consistently strives to develop new client relationships as well as strengthen existing client relationships by identifying opportunities to sell Bank products and services and meet sales production goals. 6. The Bank's professional reputation is maintained and conveyed. QUALIFICATIONS Education/Certification: High school graduate or equivalent. Required Knowledge: Good understanding of financial services and products provided. Experience Required: General Customer Service experience required. Personal Banker experience preferred. Previous banking experience preferred Skills/Abilities: Excellent communication and public relations skills. Professional appearance and attitude. Ability to operate related computer applications and business equipment including 10-key and telephone. Solid math and bookkeeping abilities. Hours: Monday - Friday 8:00 AM - 5:00 PM. 40 hours per week.
    $31k-36k yearly est. 13d ago
  • Network Engineer (Full Time) - Lubbock or Sugar Land

    Prosperity Bank 4.4company rating

    Prosperity Bank job in Lubbock, TX

    External Applicants: Please apply through Prosperity Bank's Career Center at ****************************************** Applying through any other source may prevent Prosperity from receiving your application. Internal Applicants: If you are a current associate of Prosperity Bank, please apply through the internal Talent - Career Center in ADP. Prosperity Bank is an Equal Opportunity Employer. POSITION PURPOSE The individual in this position will handle daily support practices, incident support, projects, etc. and provide feedback to the technical and leadership teams. Network Engineers install and maintain network & telecom infrastructure, collect network performance data, and resolve network issues in collaboration with vendors, and IT teams. They work at organizations' centralized network operations or data centers. It is expected that the candidate has demonstrated historical competency in networking while also has the technical aptitude to progress towards cross disciplinary technology operations support. Responsibilities Provide Tier 3 Technical Support. Occasional travel (primarily day travel by automobile) to branch sites within a region to address technical needs. Resolve incidents by thorough troubleshooting delivering data-driven options utilizing the OSI model. Execute or implement changes and infrastructure requests. Install and configure network & telecom hardware and software, including routers, switches, firewalls, wireless access points, cubes, Adtrans. Monitor network performance to identify and resolve issues promptly. Maintain network security by implementing security measures and protocols per the Bank's standards. Manage network backup and recovery processes to ensure data integrity and availability. Perform regular maintenance and updates on network & telecom systems to ensure optimal performance. Troubleshoot and provide client support for technology and infrastructure issues. Document and update incident technical details into service desk ticketing system. Maintain comprehensive documentation of network configurations, changes, and inventory. Generate regular reports on network performance, security incidents, and usage statistics. Communicate with key stakeholders to provide frequent status updates regarding technical issues and status of the remediation efforts. Execution of standard operational processes which involve technology and client interfaces. Perform all triage functions Extensive in-depth familiarity with Cisco IOS, UCS, UCM, UCCX, CER and monitoring platforms Perform hardware replacements Troubleshoot software or configuration related issues Adhere to operating procedures Identify and remediate possible major impacting events within the network Work with vendors across the technology to provide the highest possible uptime rate of network services Quickly identify the layer 1 and 2 connections to an IP address QUALIFICATIONS: 5+ years of hands-on enterprise network operations support experience In-depth understanding of OSI model and troubleshooting of technology related issues Able to work well in a fast-paced environment and be comfortable in stressful situations Can effectively communicate with both management as well as non-technical personnel on any technology issue to ensure they understand the nature of the issue and current statue easily understood on any outage conference calls Detail oriented self-motivated goal driven EDUCATION/CERTIFICATION: Bachelor's degree in Computer Science, Information Systems or equivalent working experience, networking related certification(s) or courses in-progress, and strong experience with Cisco networking and voice platforms. KNOWLEDGE/EXPERIENCE: 5+ years of experience with Cisco networking Extensive in-depth knowledge of Cisco equipment SKILLS/ABILITIES: Excellent written and oral English communication and presentation skills Experience successfully supporting and managing an enterprise network Ability to oversee the execution of vendor assigned plans and tasks Experience in change control methodology with an ability to provide clear technical documentation supporting change Willingness to work beyond core business hours, if necessary to minimize business interruption during planned or unplanned security system modifications. Project Management Possess strong analytical and troubleshooting skills.
    $84k-102k yearly est. Auto-Apply 60d+ ago
  • Teller (Part Time) - Lubbock, 82nd St.

    Prosperity Bank 4.4company rating

    Prosperity Bank job in Lubbock, TX

    External Applicants: Please apply through Prosperity Bank's Career Center at ****************************************** Applying through any other source may prevent Prosperity from receiving your application. Internal Applicants: If you are a current associate of Prosperity Bank, please apply through the internal Talent - Career Center in ADP. Prosperity Bank is an Equal Opportunity Employer. POSITION PURPOSE Perform numerous functions including processing deposits, withdrawals, posting to general ledger accounts, cashing negotiable items, processing loan payments, savings bonds, and cashier's checks while promoting the bank's products and services and providing excellent customer service. ESSENTIAL FUNCTIONS AND BASIC DUTIES Assumes responsibility for the efficient, effective, and accurate performance of Teller functions. Represents the bank in a courteous and professional manner. Receives and processes deposits. Receives and processes loan payments. Cashes checks and other negotiable instruments for clients. Examines documents for endorsements and negotiability. Processes transfers between accounts. Processes credit card cash advances. Verifies and balances cash daily. Detects and resolves discrepancies promptly. Offers other Bank products to meet customer needs and strengthen the relationship. Has no more than one proof error within a 30-day period. Follow Teller procedures consistently and adheres to compliance requirements. Other duties as assigned. Assumes responsibility for establishing and maintaining effective, professional business relations with clients. Ensures that client requests and inquiries are promptly resolved. Operates online teller terminal. Maintains privacy of customer information. Ensures that the Bank's quality reputation is maintained and projected. Assumes responsibility for establishing and maintaining effective coordination and working relationships with area personnel and with management. Assists area personnel as required. Assists with training or orientation as needed. Keeps supervisor informed of area activities and of any problems or concerns. Completes required reports and records accurately and promptly. Attends meetings and training classes that may be held on weekdays, evenings, and/or Saturdays. Assumes responsibility for related duties as required or assigned. Performs night drop functions as assigned. Performs related clerical duties as assigned. Ensures that work areas are clean, secure, and well maintained. Cross sells Bank products and services. PERFORMANCE MEASUREMENTS Teller functions are efficiently, effectively, and accurately performed in accordance with established policies, standards, and security procedures.Cash is balanced and any discrepancies promptly resolved. A balancing record that meets established standards is maintained.Good business relations exist with clients. Client problems and inquiries are courteously and promptly resolved.Good working relationships and coordination exist with area personnel and with management. Assistance is provided to other Tellers and staff as needed. Supervisors are appropriately informed of area activities.Required reports and records are accurate, complete, and timely.Consistently strives to develop new client relationships as well as strengthen existing client relationships by identifying opportunities to sell Bank products and services.The Bank's professional reputation is maintained and conveyed. QUALIFICATIONS Education/Certification: High school graduate or equivalent. Required Knowledge: Understanding of Bank operations preferred. Experience Required: At least one year of related experience/cash handling required.Previous Teller experience preferred. Skills/Abilities: Good communication skills.Professional appearance, dress, and attitude.Good math skills. Good typing skills.Ability to operate related computer applications and business equipment including adding machine, copy machine, coin and money counting machines, and telephone.
    $29k-32k yearly est. Auto-Apply 2d ago
  • Credit Analyst I (Full Time) - Lubbock, Ave Q

    Prosperity Bank 4.4company rating

    Prosperity Bank job in Lubbock, TX

    Job Description External Applicants: Please apply through Prosperity Bank's Career Center at ****************************************** Applying through any other source may prevent Prosperity from receiving your application. Internal Applicants: If you are a current associate of Prosperity Bank, please apply through the internal Talent - Career Center in ADP. Prosperity Bank is an Equal Opportunity Employer. POSITION PURPOSE Responsible for analyzing credit and financial reports to determine risk involved in loaning money or extending credit. ESSENTIAL FUNCTIONS AND BASIC DUTIES Spreading and analysis of commercial financial statements for prospective and existing loan customers. Perform financial analysis and basic underwriting of loan packages for loan officers to include the following: trend, equity and ratio analysis, loan structuring, collateral analysis, guarantor analysis, and calculation of Global Debt Service Coverage. Perform loan reviews of existing commercial loans Recommend credit grades based on creditworthiness of borrower and performance of the loan Identify documentation exceptions and evaluate underwriting CRE Stress Test Analysis Review Rent Rolls, Construction Budgets, Pro Forma Statements, Feasibility Studies, A/R Aging, Inventory, Equipment, Floor Plan Reports Prepare Stress Model, Projected Income Scenarios, etc… Other duties as assigned. QUALIFICATIONS: EDUCATION/CERTIFICATION: Bachelor's Degree in Business Administration, Accounting, or Finance with a minimum of 12 hours of accounting and/or 18 hours of finance. REQUIRED EXPERIENCE: Minimum two-year banking experience preferred. SKILLS/ABILITIES: Ability to work on multiple transactions simultaneously and prioritize assignments to meet deadlines. Strong analytical skills with an ability to interpret complex financial information and identify relevant risks. Strong verbal and written communications skills. CAREER PROGRESSION: Successful candidates will have the opportunity of becoming Junior Commercial Lenders after completion of the two-year Credit Analyst program POSITION LOCATION: Open to relocation within the State of Texas and Oklahoma if necessary. Monday - Friday: 8:00am-5:00pm 40 hours
    $59k-83k yearly est. 13d ago
  • Deposit Admin Associate (Full Time) - Lubbock, Ave. Q

    Prosperity Bank 4.4company rating

    Prosperity Bank job in Lubbock, TX

    Job Description External Applicants: Please apply through Prosperity Bank's Career Center at ****************************************** Applying through any other source may prevent Prosperity from receiving your application. Internal Applicants: If you are a current associate of Prosperity Bank, please apply through the internal Talent - Career Center in ADP. Prosperity Bank is an Equal Opportunity Employer. POSITION PURPOSE Responsible for editing and maintaining legal account documents. Scanning and index deposit account signature cards and other documents. Understands requirements and documentation needed for all types of deposit accounts. Provides assistance to branch personnel. ESSENTIAL FUNCTIONS AND BASIC DUTIES Assumes responsibility for the completion of assigned Deposit Administration functions. Edits deposit account legal documentation Scan and index deposit account signature cards and other documents. Maintain weekly Exception report. Assist branches with account set up. Assumes responsibility for establishing and maintaining effective and professional business relations with internal departments. Answers questions and resolves requests or problems promptly and courteously. Informs contacts of Bank policies and procedures. Maintains confidentiality. Maintains the Bank's professional reputation. Assumes responsibility for establishing and maintaining effective coordination and communication with Bank personnel and with management. Assists related departments as required. Supports and replaces Dep. Admin. personnel as needed. Keeps management informed of area activities and of any significant problems. Provides suggestions for improved Deposit Administration effectiveness and efficiency. Attends and participates in meetings as required. Completes required reports and related documents. Assumes responsibility for related duties as required or assigned. Stays informed of changes in Deposit Administration policies, procedures, and requirements. Ensures that work area is clean, secure, and well maintained. Completes special projects as assigned. Assists with Department administration. QUALIFICATIONS Education/Certification: High school graduate or equivalent. Required Knowledge: Operational understanding of deposit account documentation. Experience Required: 2-3 years of clerical experience Skills/Abilities: Accurate and attentive to detail. Well organized. Willingness to assist others. Able to operate related computer applications, viewer, and PC. Strong communication abilities. Regular attendance required Hours: Monday - Friday 8:30 AM - 5:00 PM. 40 hours per week.
    $28k-34k yearly est. 10d ago
  • C&I Doc Prep Specialist II - Lubbock, Milwaukee

    Prosperity Bank 4.4company rating

    Prosperity Bank job in Lubbock, TX

    External Applicants: Please apply through Prosperity Bank's Career Center at ****************************************** Applying through any other source may prevent Prosperity from receiving your application. Internal Applicants: If you are a current associate of Prosperity Bank, please apply through the internal Talent - Career Center in ADP. Prosperity Bank is an Equal Opportunity Employer. POSITION PURPOSE Responsible for preparing loan documentation internally for Commercial & Industrial and Commercial RE loan types. Providing efficient and professional service to the lending staff in the banking centers. ESSENTIAL FUNCTIONS AND BASIC DUTIES 1. Assumes responsibility for preparing loan documentation using LaserPro including but not limited to these collateral types: * Business Assets, etc. * Borrowing Base Financings * Aircraft o Oil & Gas - Energy * Letters of Credit * Real Estate 2. General knowledge of Article 9 Uniform Credit Code 3. General knowledge of Real Estate Perfection 4. Familiar on various bank loan regulations 5. Performance Measurements * Documentation and organization skills are current and well prepared * Professional attitude and collaborative relationship with the lending staff in the banking centers. QUALIFICATIONS EDUCATION/CERTIFICATION: High School graduate or equivalent; Associates or Bachelor's degree is preferred REQUIRED KNOWLEDGE: Loan Document and Commercial Real Estate EXPERIENCE REQUIRED: Prior experience in a financial institution helpful; LaserPro experience a plus HIRING RANGE GUIDANCE: Specialist II: Collateral documentation experience in credit, loan servicing or administration operations covering 5 - 7 years of technical expertise encompassing UCC and perfection documents for business purpose credits Monday - Friday: 8:00AM - 5:00PM
    $38k-61k yearly est. 19d ago
  • Intern (Spring) - Lubbock, Ave. Q

    Prosperity Bank 4.4company rating

    Prosperity Bank job in Lubbock, TX

    External Applicants: Please apply through Prosperity Bank's Career Center at ****************************************** Applying through any other source may prevent Prosperity from receiving your application. Internal Applicants: If you are a current associate of Prosperity Bank, please apply through the internal Talent - Career Center in ADP. Prosperity Bank is an Equal Opportunity Employer. POSITION PURPOSE Prosperity Bank is offering a paid Spring Internship in the Lubbock Banking Center at 1401 Avenue Q, Lubbock, TX. We are seeking active students enrolled as a Finance major set to graduate in the 2026 calendar year. Master of Science in Finance is preferred. The program will offer a broad view of community banking with an emphasis on credit and lending. ESSENTIAL FUNCTIONS AND BASIC DUTIES 8-week program, 5 days per week and 4 hours per day. Internship coordinator will meet with interns at least two times per week. (start & end of each week) Interns will attend at least 1 loan committee meeting. 3 Lunch & learn days with various members of the WTX Leadership Team. Departments need to engage students with daily responsibilities or projects. (limit employee shadowing) QUALIFICATIONS Education/Certification: Pursuing a degree in Finance, preferably a Master of Science in Finance. REQUIRED EXPERIENCE: Minimum junior in college (to be senior or pursuing master's in the next academic year). 5 days per week, 4 hours a day.
    $29k-35k yearly est. 6d ago
  • Training Specialist (Full Time) -Richardson, Tulsa, OKC, Lubbock

    Prosperity Bank 4.4company rating

    Prosperity Bank job in Lubbock, TX

    External Applicants: Please apply through Prosperity Bank's Career Center at ****************************************** Applying through any other source may prevent Prosperity from receiving your application. Internal Applicants: If you are a current associate of Prosperity Bank, please apply through the internal Talent - Career Center in ADP. POSITION PURPOSE Training Specialists serve as communicators of the bank. They are high-energy associates who combine personal experience and a higher-than-average knowledge of banking industry trends, regulations, products, policies, and procedures, to develop engaging learning experiences for Prosperity Bank associates and to deliver that training with a personable touch. Training is delivered primarily by webinar, and sometimes, in a classroom setting. Training Specialists are the “voice” of the training courses for the bank. They create the tone and style of webinar training courses and establish a relationship with the learners. Mergers and acquisitions sometimes place Training Specialists in the role of the “face” of the bank. They create a classroom atmosphere full of energy and an excitement to learn. Training Specialists are also proficient in computer system applications utilized by the bank. They use Microsoft Office programs and other software applications daily to develop online courses, webinars, training materials, procedures and other job aid tools used by Prosperity Bank associates. Because of their in-depth knowledge of the system applications used by the bank, they also assist in testing system updates. Training Specialists are in constant collaboration with their team, banking center associates, and support associates to make sure all information communicated is relevant, current, and correct. Each class, webinar, online course, telephone call, and email is expected to be well thought-out and researched to ensure that Prosperity Bank associates have the information they need to perform their job confidently and competently. ESSENTIAL FUNCTIONS AND BASIC DUTIES Responsible for gaining and maintaining knowledge of industry regulations, ethics, sales approaches, bank products and services, bank policies and procedures, front-line and support associate responsibilities. Develop training material on specific subjects as needed. Deliver training via webinar and/or in the classroom. Creating the tone and style of webinar delivery and establishing a relationship with the learners. Being the voice of a training webinar course. Develop and create computer-based training courses for use through the bank's learning management system. Review/update training material and job function procedures to ensure consistency and compliance with bank policy and procedure. Expected to seek and accept feedback on webinar delivery. Responsible for communicating responses and follow-up to associate survey comments. Flexible with work hours to accommodate early and/or late training sessions. Assist in the administration of the bank's learning management system. Assist in the administration of the Training Department page on the bank's intranet. Assist in the testing of systems and procedures to ensure successful implementation of updates and changes to policies and procedures. Testing could occur on weekends. Collaborates on team projects and completes project assignments within deadlines. Serve as a liaison to associates by answering training and procedural questions. Serve as a liaison to other bank departments opening the lines of communication to identify training and development needs and to incorporate procedural and process changes into webinars. Responsible for the tracking and reporting of webinar attendance monthly. Assist in acquisition training off-site. May include travel away from your home banking center or office for extended periods. Responsible for successfully completing, with a score of 80% or higher, all required regulatory and bank policy training before the predetermined deadline. Secondary Duties and Responsibilities: Serve as a back-up instructor for webinars. Facilitate training sessions for business units in the bank. Assist with miscellaneous projects, as needed. Other duties as assigned. The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this job description amended at any time. QUALIFICATIONS Education/Certification: High School Diploma or Equivalent. EXPERIENCE REQUIRED: Must have prior banking experience. Skills/Abilities: Must be detailed oriented. Excellent written/verbal communication skills. Superior presentation and performance skills. Possess the ability to draw information from people, communicate knowledgeably and engagingly with audiences. Understand how to use the voice effectively over digital audio and telephone. Creative and innovative in approach to learning and learning methods. Able to generate original ideas for learning delivery, and to think creatively about how to communicate banking subjects to audiences. Strong analytical skills to apply content and data to processes in order to develop training based on a logical sequence of job specific processes. Ability to multitask. Be able to present while operating system applications and coordinating simultaneous technical activities. Be able to learn how to use a variety of computer applications. Proficient in Microsoft Office software- Word, Excel, PowerPoint, Outlook, etc. Practiced in videography and graphic design is a plus. Be able to work calmly and effectively under pressure, react quickly, and meet tight deadlines. Highly collaborative. Strong research skills. Well organized, including prioritization skills. Ability to work effectively and independently with little supervision. Monday - Friday 8:00 am to 5:00 pm 40 hours per week.
    $64k-86k yearly est. Auto-Apply 60d+ ago
  • Debit Card Specialist (Full Time) - Lubbock, Ave. Q

    Prosperity Bank 4.4company rating

    Prosperity Bank job in Lubbock, TX

    External Applicants: Please apply through Prosperity Bank's Career Center at ****************************************** Applying through any other source may prevent Prosperity from receiving your application. Internal Applicants: If you are a current associate of Prosperity Bank, please apply through the internal Talent - Career Center in ADP. Prosperity Bank is an Equal Opportunity Employer. The Electronic Banking Department is responsible for all operations associated with Debit Cards, Internet Banking, and ACH (Automated Clearing House) origination and receiving. This Electronic Banking Specialist position has primary focus on Debit Card operations. ESSENTIAL FUNCTIONS AND BASIC DUTIES * All associated debit card maintenance. * All related activities/efforts in mitigating debit card fraud. * All related debit card disputes. * Fulfill daily work/functions while adhering to bank policies and procedures and complying with all governmental rules/regulations. * Process and balance transaction entries. * All associated posting and reconciliation duties are performed timely and accurately. * Monitor the department's support email box and assist banking centers via telephone support. * Assist with debit card issues, requests and other Electronic Banking needs. * Cross train with other department associates for other various duties as assigned. * Resolve more complex issues presented to the department. * Be able to complete given projects with minimal supervision. * Serve as backup for day to day peer processes. * Ability to wear headsets. QUALIFICATIONS EDUCATION/CERTIFICATION: High School Diploma or equivalent REQUIRED KNOWLEDGE: Great working knowledge of Microsoft Office, Excel, Outlook, Word, 10-key, typing, etc. General knowledge of compliance and regulations procedures. EXPERIENCE REQUIRED: Banking experience preferred but not required. Hours: Monday - Friday 8:00 AM - 5:00 PM. Hours: Monday - Friday 8:00 AM - 5:00 PM. 40 hours per week.
    $105k-147k yearly est. 12d ago
  • Mobile Deposit Capture Associate (Full Time) - Lubbock, Ave. Q

    Prosperity Bank 4.4company rating

    Prosperity Bank job in Lubbock, TX

    External Applicants: Please apply through Prosperity Bank's Career Center at ****************************************** Applying through any other source may prevent Prosperity from receiving your application. Internal Applicants: If you are a current associate of Prosperity Bank, please apply through the internal Talent - Career Center in ADP. POSITION PURPOSE Responsible for implementing existing policies, procedures, and systems involving deposits submitted through mobile banking, remote deposit capture, and ATMs. Ensures that daily remote deposit reviews are properly conducted and completed along with other tasks such as placing Reg. CC holds and sending customer notices. ESSENTIAL FUNCTIONS AND BASIC DUTIES Assumes responsibility for effective and timely performance of assigned functions. Assumes responsibility for establishing and maintaining professional business relations with external customers, internal customers, and vendors. Assumes responsibility for establishing and maintaining effective coordination and working relations with Bank Associates, Management and Vendors. Assumes responsibility for related duties as required or assigned. PERFORMANCE MEASUREMENTS Position duties are performed in accordance with established policies, procedures, and legal requirements. Customer inquiries are handled in an appropriate manner. Documents and customer setups are accurate and timely. Records and reports are correctly prepared and submitted in a timely manner. Good working relations with internal departments. Questions are promptly and courteously resolved. Assistance is provided as needed. Management is appropriately informed. QUALIFICATIONS Education/Certification: High school graduate or equivalent. Required Knowledge: A thorough knowledge of deposit operations and procedures. Basic accounting, and the understanding of Bank philosophy. Experience Required: 1-3 years banking or office experience or equivalent higher education experience PC computer skills required Use of Microsoft Office products, specifically Microsoft Word and Excel Skills/Abilities: Excellent communication and leadership skills. Supervisory and training abilities. Professional appearance, dress, and attitude. Solid math skills. Ability to operate related computer software, including Microsoft Office and other programs as well as 10-key, and telephone. Hours: Monday - Friday: 9:00 AM - 5:30 PM. Occasional Saturdays & holidays: 9:00 AM - 1:00 PM. 40 hours
    $29k-34k yearly est. Auto-Apply 58d ago
  • Lending Assistant (Full Time) - Lubbock, Ave. Q

    Prosperity Bank 4.4company rating

    Prosperity Bank job in Lubbock, TX

    Job DescriptionExternal Applicants: Please apply through Prosperity Bank's Career Center at ****************************************** Applying through any other source may prevent Prosperity from receiving your application. Internal Applicants: If you are a current associate of Prosperity Bank, please apply through the internal Talent - Career Center in ADP. POSITION PURPOSE Responsible for providing clerical support for commercial lending activities. Types, prepares, and files a variety of documents. Opens mail and performs miscellaneous clerical functions as needed. Provides high quality and professional service to customers. ESSENTIAL FUNCTIONS AND BASIC DUTIES Assumes responsibility for the effective performance of assigned clerical, and account processing functions. Makes transfers for businesses. Processes loan payments and tracks insurance on business loans. Monitors disbursements on construction and development loans. Types a variety of documents, records, and reports. Maintains, organizes, and updates business files. Makes address changes as needed. Opens, sorts, and distributes mail. Monitors needs of New Accounts and provides back up as necessary Assumes responsibility for establishing and maintaining effective business relations with customers. Assists with questions and problems courteously and promptly. Obtains and conveys information as needed. Maintains the Bank's professional reputation. Assumes responsibility for establishing and maintaining effective communication, coordination, and working relations with Bank personnel and with management. Assists, supports, and replaces Commercial Lending personnel as needed. Obtains and conveys information as needed. Attends and participates in meetings as required. Assumes responsibility for related duties as required or assigned. Assists in preparing loan documents. Ensures that work area is clean, secure, and well maintained. Completes special projects as assigned. PERFORMANCE MEASUREMENTS Document preparation is accurate, neat, and timely. Files are current and well organized. Miscellaneous clerical functions are efficiently and effectively completed. Professional working relations exist with customers. Assistance is provided as needed. Questions are answered courteously and promptly. Good working relations and communications exist with Bank personnel and with management. Assistance and support are provided as needed. Management is appropriately informed. QUALIFICATIONS Education/Certification: High school graduate or equivalent. Required Knowledge: Familiarity with business loan programs and service requirements. Familiarity with general loan documentation helpful. Experience Required: Prior experience helpful, particularly in a financial environment. Skills/Abilities: Accurate and attentive to detail. Well organized. Strong typing abilities. Ability to assist others. Able to use computer, adding machine, copy machine, and basic business equipment. Hours: Monday - Friday 8:00 AM - 5:00 PM. 40 hours per week.
    $29k-35k yearly est. 3d ago
  • Personal Banker (Full Time) - Lubbock, 82nd St.

    Prosperity Bank 4.4company rating

    Prosperity Bank job in Lubbock, TX

    Job Description External Applicants: Please apply through Prosperity Bank's Career Center at ****************************************** Applying through any other source may prevent Prosperity from receiving your application. Internal Applicants: If you are a current associate of Prosperity Bank, please apply through the internal Talent - Career Center in ADP. Prosperity Bank is an Equal Opportunity Employer. POSITION PURPOSE Responsible for performing a broad variety of financial services such as opening and closing accounts, renewing time deposit accounts, and assisting clients with account inquiries, maintenance, and problem resolution. Also (in collaboration with the Teller Supervisor) responsible for developing, training, and motivating lobby employees so they can assist customers and effectively cross sell bank products and services. Has basic knowledge of simple deposit and loan products and services. Identifies sales and referral opportunities and strives to meet related goals. ESSENTIAL FUNCTIONS AND BASIC DUTIES 1. Assumes responsibility for the effective and professional performance of financial service functions. · Presents and explains Bank products and services to clients and assists in meeting their financial needs including the following: opening, closing and maintaining checking, savings, time deposit, and individual retirement accounts as well as working with safe deposit boxes, savings bonds, credit cards and basic consumer loans. · Answers questions and solves problems for clients by listening, collecting data, and securing answers. · Profiles clients to identify sales opportunities. · Uses lead lists and other strategies to develop methods of generating additional business. 2. Assumes responsibility for establishing and maintaining effective, professional business relations with clients. · Resolves client requests and questions promptly, courteously, and professionally. · Receives and processes new client accounts and changes to existing accounts such as names changes, address changes, product changes, and other account maintenance as requested. · Maintains privacy of customer account information. · Maintains and projects the Bank's professional reputation. 3. Assumes responsibility for establishing and maintaining effective coordination and working relationships with area personnel and with management. · Assists area personnel as required. · Keeps Banking Center Manager informed of area activities and significant problems. · Completes required reports and records accurately and promptly. · Attends meetings and training classes that may be held on weekdays, evenings, and/or Saturdays. · Oversee annual year-end reporting and special projects that pertain at the banking center level, such as key box audit or safe deposit box key audit. · Review new account and data entry, as needed, to ensure accuracy. · Supporting Treasury Management with new accounts and services for clients. · Ensuring daily logs are completed correctly as well as organizing logs at the end of the month for easy review. 4. Assumes responsibility for related duties as required or assigned. · Actively and professionally sells Bank products and services. Responsible for meeting sales production goals. · Performs related clerical duties as needed. · Ensures that work areas are clean, secure, and well maintained. PERFORMANCE MEASUREMENTS 1. Financial service functions are efficiently, effectively, and accurately performed in accordance with established policies, standards, and security procedures. 2. Good business relations exist with clients. Client problems and questions are courteously and promptly resolved. 3. Good working relationships and coordination exist with area personnel and with management. Appropriate assistance is provided to area staff as needed. Supervisors are appropriately informed of area activities. 4. Required reports and records are accurate, complete, and timely. 5. Consistently strives to develop new client relationships as well as strengthen existing client relationships by identifying opportunities to sell Bank products and services and meet sales production goals. 6. The Bank's professional reputation is maintained and conveyed. QUALIFICATIONS Education/Certification: High school graduate or equivalent. Required Knowledge: Good understanding of financial services and products provided. Experience Required: General Customer Service experience required. Personal Banker experience preferred. Previous banking experience preferred Skills/Abilities: Excellent communication and public relations skills. Professional appearance and attitude. Ability to operate related computer applications and business equipment including 10-key and telephone. Solid math and bookkeeping abilities. Hours: Monday - Friday 8:00 AM - 5:00 PM. 40 hours per week.
    $31k-36k yearly est. 10d ago
  • Teller (Part Time) - Littlefield

    Prosperity Bank 4.4company rating

    Prosperity Bank job in Littlefield, TX

    External Applicants: Please apply through Prosperity Bank's Career Center at ****************************************** Applying through any other source may prevent Prosperity from receiving your application. Internal Applicants: If you are a current associate of Prosperity Bank, please apply through the internal Talent - Career Center in ADP. POSITION PURPOSE Perform numerous functions including processing deposits, withdrawals, posting to general ledger accounts, cashing negotiable items, processing loan payments, savings bonds, and cashier's checks while promoting the bank's products and services and providing excellent customer service. ESSENTIAL FUNCTIONS AND BASIC DUTIES Assumes responsibility for the efficient, effective, and accurate performance of Teller functions. Represents the bank in a courteous and professional manner. Receives and processes deposits. Receives and processes loan payments. Cashes checks and other negotiable instruments for clients. Examines documents for endorsements and negotiability. Processes transfers between accounts. Sells traveler's checks, official checks, and money orders. Processes credit card cash advances. Verifies and balances cash daily. Detects and resolves discrepancies promptly. Offers other Bank products to meet customer needs and strengthen the relationship. Has no more than one proof error within a 30-day period. Follow Teller procedures consistently and adheres to compliance requirements. Other duties as assigned. Assumes responsibility for establishing and maintaining effective, professional business relations with clients. Ensures that client requests and inquiries are promptly resolved. Operates online teller terminal. Maintains privacy of customer information. Ensures that the Bank's quality reputation is maintained and projected. Assumes responsibility for establishing and maintaining effective coordination and working relationships with area personnel and with management. Assists area personnel as required. Assists with training or orientation as needed. Keeps supervisor informed of area activities and of any problems or concerns. Completes required reports and records accurately and promptly. Attends meetings and training classes that may be held on weekdays, evenings, and/or Saturdays. Assumes responsibility for related duties as required or assigned. Performs night drop functions as assigned. Performs related clerical duties as assigned. Ensures that work areas are clean, secure, and well maintained. Cross sells Bank products and services. PERFORMANCE MEASUREMENTS Teller functions are efficiently, effectively, and accurately performed in accordance with established policies, standards, and security procedures. Cash is balanced and any discrepancies promptly resolved. A balancing record that meets established standards is maintained. Good business relations exist with clients. Client problems and inquiries are courteously and promptly resolved. Good working relationships and coordination exist with area personnel and with management. Assistance is provided to other Tellers and staff as needed. Supervisors are appropriately informed of area activities. Required reports and records are accurate, complete, and timely. Consistently strives to develop new client relationships as well as strengthen existing client relationships by identifying opportunities to sell Bank products and services. The Bank's professional reputation is maintained and conveyed. QUALIFICATIONS Education/Certification: High school graduate or equivalent. Required Knowledge: Understanding of Bank operations preferred. Experience Required: At least one year of related experience/cash handling required. Previous Teller experience preferred. Skills/Abilities: Good communication skills. Professional appearance, dress, and attitude. Good math skills. Good typing skills. Ability to operate related computer applications and business equipment including adding machine, typewriter, copy machine, coin and money counting machines, and telephone. Hours: Monday - Friday 7:00 AM - 6:00 PM. Saturday 9:00 AM - 12:00 PM.
    $29k-32k yearly est. Auto-Apply 60d+ ago

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