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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | New York, NY | $36,539 | $17.57 |
| 2 | Paramus, NJ | $35,942 | $17.28 |
| 3 | Northbrook, IL | $35,585 | $17.11 |
| 4 | Plantation, FL | $26,935 | $12.95 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $132,758 | $64 | - |
| 2 | Account Executive/Customer Service | $115,219 | $55 | - |
| 3 | Customer Account Executive | $112,413 | $54 | - |
| 4 | Customer Service Executive | $111,545 | $54 | - |
| 5 | Customer Service Senior Associate | $109,724 | $53 | - |
| 6 | Customs Consultant | $107,874 | $52 | - |
| 7 | Outbound Sales Representative | $105,483 | $51 | - |
| 8 | Customer Relationship Specialist | $105,457 | $51 | - |
| 9 | Customer Service Professional | $102,884 | $49 | - |
| 10 | Customer Liaison | $100,453 | $48 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | American Institute of Physics | $35,831 | $17 | - |
| 2 | Jones & Bartlett Learning | $34,932 | $17 | - |
| 3 | Westchester Pub | $34,901 | $17 | - |
| 4 | Arcadia Publishing | $34,792 | $17 | - |
| 5 | Lippincott Williams & Wilkins | $34,767 | $17 | - |
| 6 | Rosen Publishing | $34,762 | $17 | - |
| 7 | Riverside Publishing | $33,808 | $16 | - |
| 8 | Rowman & Littlefield | $33,641 | $16 | - |
| 9 | SAGE Publishing | $33,448 | $16 | - |
| 10 | John Wiley & Sons | $33,416 | $16 | 1 |
| 11 | HarperCollins | $33,239 | $16 | - |
| 12 | Taylor & Francis Books Inc | $33,157 | $16 | - |
| 13 | Oxford University Press | $33,153 | $16 | 1 |
| 14 | Pathway Press | $32,557 | $16 | - |
| 15 | PennWell | $32,486 | $16 | - |
| 16 | Great River Learning | $32,268 | $16 | - |
| 17 | SmartBrief | $31,820 | $15 | - |
| 18 | Hearst Digital Marketing Services | $31,625 | $15 | - |
| 19 | Davis Advertising | $30,836 | $15 | - |
| 20 | Crain Communications | $30,419 | $15 | - |