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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | San Francisco, CA | $131,742 | $63.34 |
| 2 | Seattle, WA | $118,137 | $56.80 |
| 3 | Cherry Hill, NJ | $112,146 | $53.92 |
| 4 | Las Vegas, NV | $107,483 | $51.67 |
| 5 | Portland, OR | $103,376 | $49.70 |
| 6 | Newton, MA | $100,802 | $48.46 |
| 7 | New York, NY | $97,015 | $46.64 |
| 8 | Farmington Hills, MI | $96,361 | $46.33 |
| 9 | Salt Lake City, UT | $94,159 | $45.27 |
| 10 | Columbus, OH | $93,768 | $45.08 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Director, Customer Support | $135,966 | $65 | - |
| 2 | Customer Service Senior Manager | $122,878 | $59 | - |
| 3 | Customer Solutions Manager | $112,335 | $54 | - |
| 4 | Customer Engagement Manager | $107,964 | $52 | - |
| 5 | Strategic Accounts Manager | $99,113 | $48 | - |
| 6 | Client Success Manager | $76,972 | $37 | - |
| 7 | Customer Support Manager | $72,346 | $35 | - |
| 8 | Customer Relations Manager | $67,061 | $32 | - |
| 9 | Customer Account Manager | $58,667 | $28 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | VMware | $160,528 | $77 | - |
| 2 | Nutanix | $143,963 | $69 | 70 |
| 3 | DataStax | $131,181 | $63 | - |
| 4 | Siemens Enterprise Communications Inc | $120,368 | $58 | - |
| 5 | Citrix | $120,328 | $58 | - |
| 6 | TIBCO Software | $119,728 | $58 | 1 |
| 7 | Informatica | $119,226 | $57 | - |
| 8 | Channel Intelligence | $113,567 | $55 | - |
| 9 | Dynatrace | $113,406 | $55 | 2 |
| 10 | Quest Software | $113,238 | $54 | - |
| 11 | FreedomPay | $112,441 | $54 | - |
| 12 | SCO Group Inc | $111,360 | $54 | - |
| 13 | Stone Bond Technologies | $108,774 | $52 | - |
| 14 | Integritas | $108,487 | $52 | - |
| 15 | Ping Identity | $91,901 | $44 | 3 |
| 16 | Awarepoint Corp. | $88,912 | $43 | - |
| 17 | Postini | $87,832 | $42 | - |
| 18 | Arcserve | $86,389 | $42 | - |
| 19 | First Technology PLC | $86,296 | $41 | - |
| 20 | Burroughs | $75,470 | $36 | - |