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Receiving team leader skills for your resume and career

Updated January 8, 2025
5 min read
Quoted expert
Jessica Tangen Daniels Ph.D.
Below we've compiled a list of the most critical receiving team leader skills. We ranked the top skills for receiving team leaders based on the percentage of resumes they appeared on. For example, 25.8% of receiving team leader resumes contained customer service as a skill. Continue reading to find out what skills a receiving team leader needs to be successful in the workplace.

15 receiving team leader skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how receiving team leaders use customer service:
  • Communicate oral/written effectively internally with Management, Customer Service and floor associates; externally with carriers, customers and drivers.
  • Provide customer service and administrative support for Operations department with in the Domestic and International Logistics Company.

2. Sales Floor

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how receiving team leaders use sales floor:
  • Maintain product in warehouse: product labeled/quantities, organized for quick and easy access for restocking sales floor and customer orders.
  • Worked closely with Merchandising Team Manager to create an easier, more productive flow from the dock to the sales floor.

3. Ladders

Here's how receiving team leaders use ladders:
  • Set up, arranged and removed decorations, tables, chairs, ladders and scaffolding to prepare facilities for large events.
  • Pick and fill orders in a timely and accurate manner, using hand truck and ladders when necessary.

4. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how receiving team leaders use pos:
  • Used POS systems for inventory and merchandising Instilled teamwork by leading meetings and using store tours to prioritize and increase efficiency
  • Portrayed excellent customer service while managing financial transactions between company and consumer using POS system.

5. RF

Here's how receiving team leaders use rf:
  • Used SAP to create pick list and to scan incoming and out going finished product Skills Used Supervisor forklift SAP RF Scanner
  • Tracked P.0.s utilized SAP system and RF scanners for receiving operations and MS Works and Excel to document damage reports.

6. Math

Here's how receiving team leaders use math:
  • Utilize math skills to determine pricing on products

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7. Inventory Control

Here's how receiving team leaders use inventory control:
  • Inventory control; annual physical inventory; scheduled delivery appointments; adhered to strict security procedures.
  • Established and authored departmental procedures for shipping, receiving and inventory control departments.

8. Safety Standards

Here's how receiving team leaders use safety standards:
  • Receive all products for the store or facility; inspecting quality, quantity and safety standards.
  • Maintained and adhered to operating, safety standards in the Receiving dept.

9. Shipping Receiving

Here's how receiving team leaders use shipping receiving:
  • Mentored new employees, responsible for all points of shipping receiving.
  • Coordinate all functions for the Shipping Receiving department, Maintained detailed administrative and procedural processes to improve Accuracy and efficiency.

10. Quality Standards

Quality standards are a specific level of standards of products that are set by the companies for the customers that have to be met and maintained throughout the process until the time of delivery. Quality standards are information that includes the customer's requirements, guidelines, and characteristics for the needed final product or service.

Here's how receiving team leaders use quality standards:
  • Will check the work of staff on a periodic basis to ensure that quality standards are maintained.
  • Work closely with all DC teams to insure accuracy and quality standards are met.

11. Performance Appraisals

Here's how receiving team leaders use performance appraisals:
  • Assist with the hiring, coaching and performance appraisal for Accounts Receivable team.
  • Conduct performance appraisals and to ensure of feedback and recognition.

12. Pallet Jack

Here's how receiving team leaders use pallet jack:
  • Maintained records, freight handling including but not limited to: forklift, reach lift, pallet jack, slip sheet.
  • Performed proper use of department equipment; forklift, baler, compactor, safety cutter and pallet jack.

13. Purchase Orders

Here's how receiving team leaders use purchase orders:
  • Managed receiving discrepancies with purchase orders/packing slips.
  • Verified purchase orders and documents received.

14. Safety Regulations

Here's how receiving team leaders use safety regulations:
  • Enforce all OSHA safety regulations.
  • Generated and follow up on accident or injury reports; suggest and implement safety regulations to reduce accidents and incidents

15. Computer System

Here's how receiving team leaders use computer system:
  • Utilized computer systems to check inventory status and completed necessary paperwork and truck inspection.
  • Company liaison for a proprietary computer system.
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What skills help Receiving Team Leaders find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What soft skills should all receiving team leaders possess?

Jessica Tangen Daniels Ph.D.

Associate Provost - Innovation and Partnerships, Program Director/Professor, Ed.D. Leadership in Higher Education, Bethel University

With the rapid rate of change, accelerating information turnover, and boundless access to knowledge, certain new soft skills may now be prioritized in our current society. So we all have to be learners, seeking new information, anticipating that we will need to change our mind, and striving for a disposition of curiosity. The specific skill of asking good questions cannot be underestimated.

Employers may be seeking skills like imaginative bridging, humbly and curiously connecting dots. Or the skills of facilitation and curation, with so many different perspectives and lived experiences, and an overabundance of information, an educational leader, must manage people, perspectives, and content like never before.

Employers are looking for skills that relate to not only the day-to-day tactical aspects of educational leadership but also imaginative problem-solving for a thriving future.
Do you want to know more?
Read more about what experts have to say about receiving team leader

List of receiving team leader skills to add to your resume

Receiving team leader skills

The most important skills for a receiving team leader resume and required skills for a receiving team leader to have include:

  • Customer Service
  • Sales Floor
  • Ladders
  • POS
  • RF
  • Math
  • Inventory Control
  • Safety Standards
  • Shipping Receiving
  • Quality Standards
  • Performance Appraisals
  • Pallet Jack
  • Purchase Orders
  • Safety Regulations
  • Computer System
  • Medical Billing
  • Accounts Receivables
  • Groceries
  • Cycle Counts
  • Patient Accounts
  • Medicaid
  • Customer Orders
  • Direct Reports
  • EX
  • WMS
  • General Ledger
  • Cash Application
  • Outbound Shipments
  • ISO
  • Customer Accounts
  • HIPAA
  • Materials Handling
  • Warehouse Operations
  • Billing Issues
  • BOL
  • LTL
  • Customer Issues
  • EOB
  • Insurance Carriers
  • Customer Complaints
  • ERP
  • Inbound Shipments
  • Unload Trucks
  • Unload Trailers
  • Delinquent Accounts
  • Journal Entries
  • Material Handlers

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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