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Retail service specialist education requirements

Updated January 8, 2025
2 min read
Usually, retail service specialists don't need a college education. The most common degree for retail service specialists is high school diploma with 33% graduates, with only 29% retail service specialist graduates earning bachelor's degree. Retail service specialists who decided to graduate from college often finish University of Phoenix or University of North Texas. Some good skills to have in this position include retail sales, cross-selling and customer service.

Popular retail service specialist certifications include Automotive Sales Professional, Associate Service Executive (ASE), or Parts Specialist - Automobile Parts Specialist P2. To improve retail service specialist qualification and skills, we prepared some online courses to help in retail service specialist education paths.

What education do you need to become a retail service specialist?

What degree do you need to be a retail service specialist?

The most common degree for retail service specialists is high school diploma, with 33% of retail service specialists earning that degree. The second and third most common degree levels are bachelor's degree degree at 29% and bachelor's degree degree at 26%.
  • High School Diploma, 33%
  • Bachelor's, 29%
  • Associate, 26%
  • Diploma, 7%
  • Other Degrees, 5%

What should I major in to become a retail service specialist?

You should major in automotive technology to become a retail service specialist. 18% of retail service specialists major in automotive technology. Other common majors for a retail service specialist include business and general studies.

Best majors for retail service specialists

RankMajorPercentages
1Automotive Technology18.3%
2Business17.2%
3General Studies8.4%
4Criminal Justice6.0%
5Accounting5.5%

20 best online courses for retail service specialists

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1. Retail Management

udemy
4.3
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Retailing includes all business activities involved in selling goods and services to end consumers...

2. Professional Diploma in Digitalization of Retail Banking

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Digital at sales, cross-sale, loyalty increase and costs, risks decrease. Practical cases and profitability assessment...

3. Customer Service & Support For Customer Service Executives

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4.5
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Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...

4. Store Design: How to Design Successful Retail Stores

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4.2
(358)

Everything you need to know to create effective brick & mortar retail stores: Image, Display, Storefront, and Lighting...

5. Customer Service Mastery: Delight Every Customer

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4.7
(18,204)

Master Customer Service using this practical customer care course...

6. Customer Service

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4.6
(11,267)

How to Approach New Customers and Maintain Existing Ones...

7. Fundamentals of Logistics, Supply Chain & Customer Service

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4.5
(3,822)

Learn Logistics, Supply Chain and Customer Service. 3 Courses in 1...

8. Customer Service Basics: Improve your Service now

udemy
4.5
(889)

The basic golden rules to kickstart your service...

9. Customer Service, Customer Support, And Customer Experience

udemy
4.6
(2,666)

Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...

10. MBA: Retail business, Merchandising, and E-commerce

udemy
4.5
(307)

Build and grow your own retail business and e-commerce...

11. SAP for Retail Essentials: Learn SAP Retail Introduction

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4.6
(533)

Easy to Follow SAP Retail Introduction: Both Core and Advanced Retail overview in just 6 hours with 4 hours of demos...

12. [2023] Customer Service 2.0: Learn Digital Customer Service

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4.5
(3,956)

Used by Chase®, Intel®, & more! Learn soft skills, social media customer service, diagnosing user problems, & more...

13. Retail for Business Analysts and Management Consultants

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4.6
(2,563)

A practical guide with cases studies how to analyze and improve a retail business during management consulting projects...

14. SAP Customer Service (CS/SM) - Service Management module

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4.4
(960)

Real World SAP CS and SD, Repair Orders, Service Orders, Service Contracts...

15. Master the Shopper Experience to build your retail business.

udemy
4.5
(1,848)

Grow your retail business by mastering the 3 key steps that build a great shopper experience to delight your customers...

16. Customer Service: 6 Keys To Exceptional Customer Service

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4.6
(601)

Master Customer Satisfaction & Astonish Your Customers With A+ Customer Service...

17. The Customer: Build a Customer Service Strategy (BITE SIZE)

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4.5
(10,168)

For you and your team to be successful in providing great customer service, start by putting your customer first...

18. Outstanding Customer Service - The Ultimate Guide!

udemy
4.5
(292)

Unlocking the Powerful Secrets of OUTSTANDING Customer Service - Transform Your Business!...

19. Customer Service Success: Take Your Skills to the Next Level

udemy
4.5
(2,276)

3-in-1 Customer Service Training: Levels 1, 2, 3 Improve Your Soft Communication Skills, Customer Support & Experience...

20. Customer Service: Keep 'em coming back!

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4.5
(3,150)

How to give the best customer service in your industry and keep those customers raving about your business...

Average retail service specialist salary by education level

Retail service specialists with a Master's degree earn more than those without, at $30,113 annually. With a Bachelor's degree, retail service specialists earn a median annual income of $29,953 compared to $28,259 for retail service specialists with an Associate degree.
Retail service specialist education levelRetail service specialist salary
Master's Degree$30,113
High School Diploma or Less$27,805
Bachelor's Degree$29,953
Some College/ Associate Degree$28,259

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.