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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Bellevue, WA | $42,831 | $20.59 |
| 2 | West Caldwell, NJ | $42,538 | $20.45 |
| 3 | Boston, MA | $42,312 | $20.34 |
| 4 | Cupertino, CA | $41,370 | $19.89 |
| 5 | Commack, NY | $40,131 | $19.29 |
| 6 | Portland, OR | $39,937 | $19.20 |
| 7 | Schaumburg, IL | $38,662 | $18.59 |
| 8 | Baltimore, MD | $38,082 | $18.31 |
| 9 | Boulder, CO | $37,756 | $18.15 |
| 10 | Indianapolis, IN | $36,980 | $17.78 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Senior Associate | $133,517 | $64 | - |
| 2 | Customer Service Expert | $113,055 | $54 | - |
| 3 | Customer Account Executive | $101,878 | $49 | - |
| 4 | Customs Consultant | $98,808 | $48 | - |
| 5 | Service Consultant | $83,432 | $40 | - |
| 6 | Customer Relationship Specialist | $76,758 | $37 | - |
| 7 | Customer Liaison | $74,586 | $36 | - |
| 8 | Customer Solutions Specialist | $74,184 | $36 | - |
| 9 | Telesales Representative | $71,453 | $34 | - |
| 10 | Specialist | $70,255 | $34 | 18 |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Fujitsu | $40,314 | $19 | 2 |
| 2 | Paylocity | $38,535 | $19 | 13 |
| 3 | DOCUmation | $38,202 | $18 | 1 |
| 4 | Gateway 2000 | $38,125 | $18 | 12 |
| 5 | Zenoss | $37,824 | $18 | - |
| 6 | Stanley Convergent Security Solutions Inc. | $37,644 | $18 | - |
| 7 | Kareo | $37,412 | $18 | - |
| 8 | Davis Instruments | $37,406 | $18 | - |
| 9 | CDS Office Technologies | $37,370 | $18 | - |
| 10 | RK Dixon | $37,338 | $18 | - |
| 11 | Ford Office Technologies | $37,296 | $18 | 1 |
| 12 | Global Communication Semiconductors | $37,221 | $18 | - |
| 13 | GPI Global | $37,088 | $18 | - |
| 14 | Direct Source | $37,076 | $18 | - |
| 15 | Global Electronic Services | $37,019 | $18 | - |
| 16 | Electronic Payments | $36,828 | $18 | - |
| 17 | Canon | $35,981 | $17 | 74 |
| 18 | Cardservice International | $35,946 | $17 | - |
| 19 | NEC Electronics | $34,823 | $17 | - |
| 20 | New Horizons Computer Learning Centers | $32,886 | $16 | - |