Here at Stop & Shop, we've been serving our customers and neighborhoods for more than a century. A lot has changed in that time, but one thing hasn't: Stop & Shop is a place where everyone can thrive and feel like they're part of family.
Our more than 50,000 associates enjoy competitive salaries, comprehensive benefits and discounts to support professional and personal journeys and flexibility that fits their lives.
We invite you to pull up a seat and discover the ways you can make an impact. There's always room at our table!
As a leader in the retail grocery industry, we are committed to feeding all the important moments in our customers' lives. We are seeking a highly motivated and results-oriented Customer Service Manager to play a crucial role in driving positive community impact, operational excellence, and financial success.
What we ask of you:
Department Management:
Oversee the daily Operations of the Customer Service departments including Front End, Online Pick-up and Cash Office
Ensure departments meet or exceed sales and profit targets
Maintain high standards of sanitation and safety, ensuring compliance with all regulations
Accountable for leading the recruitment, hiring and new hire orientation, while maintaining a high level of talent within the department
People Development and Diversity:
Direct, oversee, and evaluate the training completion of all Customer Service department team members
Monitor and evaluate associate performance and ensure associates have development plans to support professional growth
Foster a culture of diversity and inclusion within the team
Engage and retain associates by fostering a positive work environment
Labor Relations:
Manage labor relations to ensure compliance with company policies and labor laws
Address and resolve employee issues and grievances in a timely and effective manner
Customer Service Excellence:
Cultivate a culture of excellence in customer service, providing best-in-class service
Ensure customers experience a well-stocked store with the freshest product offerings
Support team members in their training to consistently deliver exceptional customer service
Operational Efficiency:
Monitor and analyze key performance metrics related to customer service and sales
Identify opportunities for process optimization and implement solutions to enhance operational performance
Manage departmental budgets, expenses, and financial targets to achieve profitability goals
Compliance and Safety:
Ensure all departments comply with company policies and regulatory requirements
Conduct regular safety audits and training sessions
Maintain a clean and safe working environment for all associates
Community Engagement:
Actively engage with the local community to understand their needs
Develop and maintain positive relationships with community organizations, schools, and other stakeholders
Coordinate and participate in community events, outreach programs, and charitable initiatives to support our mission of making a positive impact
What you bring to the table:
1-3 years of supervisory or leadership experience, preferably in retail grocery with knowledge of Customer Service departments including Front End, Online Pick-up and Cash Office
Bachelor's degree in Business Administration, Retail Management, or related field (preferred) or equivalent years of work experience
Highly motivated, results-oriented, and a self-starter with a proven track record of success
Strong ability to influence and communicate effectively across different functions
Excellent multitasking skills, with the ability to prioritize and manage multiple responsibilities simultaneously
Demonstrated leadership and management skills, inspiring and guiding teams to achieve goals
Exceptional written and verbal communication skills, with the ability to effectively interact with customers, team members, and stakeholders
High level of customer service skills, with a genuine passion for exceeding customer expectations
Creative and strategic thinking abilities to drive innovation and continuous improvement
Effective organizational and time management skills to ensure efficient operations
Ability to work flexible hours, including weekends and holidays
What we bring to the table:
Culture committed to celebrating diverse backgrounds and experiences
Comprehensive benefits
Opportunities for professional development and career growth
Associate discounts
Team of associates dedicated to serving our local customers and supporting our communities
If you are passionate about customer service, thrive in a dynamic environment, and are committed to making a difference, we invite you to apply.
The salary range for this position is $64,800-$97,200
Stop & Shop is an equal opportunity employer. We comply with all applicable federal, state and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law.
$64.8k-97.2k yearly 2d ago
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Merchandising Non-Perishable Intern
Stop & Shop 4.3
Quincy, MA job
Here at Stop & Shop, we've been serving our customers and neighborhoods for more than a century. A lot has changed in that time, but one thing hasn't: Stop & Shop is a place where everyone can thrive and feel like they're part of family.
Our more than 50,000 associates enjoy competitive salaries, comprehensive benefits and discounts to support professional and personal journeys and flexibility that fits their lives.
We invite you to pull up a seat and discover the ways you can make an impact. There's always room at our table!
The Non Perishable Merchandising Intern will support the Category team by analyzing performance, improving assortments, and supporting day-to-day category initiatives. This role offers hands-on exposure to how retail category strategies are developed and executed, with opportunities to work alongside category managers, vendors, and cross-functional partners. The internship is designed to provide meaningful, real-world experience, with project work aligned to current business priorities.
Category Support & Strategy:
Help gather, organize, and interpret data to support decisions related to assortment, pricing, and promotions
Participate in team discussions to learn how category strategies are formed and brought to market
Data Analysis & Insights:
Analyze sales performance, trends, and customer behavior to identify opportunities and gaps
Monitor key category performance metrics and surface relevant insights for the team
Vendor Collaboration & Support:
Attend vendor meetings to observe how supplier relationships are managed
Assist in preparing materials for vendor discussions, including data summaries and product reviews
Support evaluations related to costs, pricing options, and new product concepts
Merchandising & Pricing Coordination:
Assist in planning and reviewing promotional activities to help drive category growth
Contribute to the early development of new product or program ideas, based on category timing and business needs
Communication & Presentation:
Present findings, insights, and recommendations in clear written or verbal formats
Support communication of data-driven insights to internal stakeholders
Create a final presentation highlighting internship learnings and process improvement recommendations
Additional Project Work :
Take ownership of a special project based on business needs during the internship, providing deeper exposure to category management, and delivering real organizational impact
What we ask of you:
Hands-on experience in retail category management within a leading grocery organization
Practical exposure to data analysis, assortment planning, pricing, promotions, and vendor collaboration
Deep understanding of how consumer insights and financial data inform merchandising decisions
Experience working cross-functionally and presenting insights to business partners
Professional development through real-world projects that build analytical, communication, and business skills
What you bring to the table:
Active enrollment is undergraduate college or university (Freshman through Senior)
Cumulative GPA of 2.8 or higher
Understanding of workplace etiquette
Basic understanding of the grocery industry
Ability to prioritize tasks
Basic project coordination understanding
Openness to feedback and learning
Basic teamwork and collaboration skills
Clear written and verbal communication
Naturally curious to learn
Basic business acumen, preferred understanding of retail, merchandising, or consumer behavior
Familiarity with key business and financial concepts, such as sales, margins, units, and category performance
Clear written and verbal communication
Proficient in Microsoft Excel, essential
Experience with analytical tools such as Power BI, Tableau, or Google Sheets, preferred
Strong foundation in data analysis
Ability to interpret datasets, identify trends, and draw meaningful conclusions
Ability to translate data into clear insights and actionable recommendations, strongly preferred
Strong attention to detail
What we bring to the table:
The Stop & Shop paid summer internship program offers undergraduate students (Freshman through Senior) the opportunity to work on meaningful, real-world projects that make an impact. Stop & Shop's corporate support office provides an ideal environment to explore the complexities of the grocery industry. Interns gain valuable experience while developing leadership capabilities and business knowledge, with access to learning and development sessions, networking opportunities, and exposure to Stop & Shop's culture.
Applicants must be currently authorized to work in the United States on a full-time basis and be available from June 1, 2026 through August 8, 2026.
We have a hybrid work environment that requires a minimum of three days per week in the Quincy, MA Corporate Support Office (accessible by MBTA and Commuter Rail).
Location: Quincy, MA
Duration: 10 weeks
Please submit your resume including your cumulative GPA when applying.
Hourly rate: $20.00-$27.90 - rate will vary based on current academic year.
Stop & Shop is an equal opportunity employer. We comply with all applicable federal, state and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law.
$20-27.9 hourly 3d ago
Retail Sales Lead with Keys - Dynamic Store Leader Part-Time
Deckers Brands 4.8
Boston, MA job
A well-known retail brand in Boston seeks a part-time Sales Lead with Keys to manage store operations and ensure exceptional customer service. You will be responsible for driving business performance, leading your team, and creating a positive shopping experience. Ideal candidates have retail experience, strong communication skills, and the ability to multitask in a dynamic environment. This position offers competitive pay and opportunities for growth within the brand.
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$44k-76k yearly est. 2d ago
Event Assistant
The Hollister Group 3.8
Boston, MA job
Our client is seeking an organized and dependable Event Assistant to provide administrative and coordination support for a fast-paced office environment. This 6-month contract role supports daily operations related to scheduling, event logistics, and general office coordination. The ideal candidate is detail-oriented, communicates clearly, and can manage multiple requests while working fully on-site. This position offers hands-on experience supporting operational processes and team initiatives in a collaborative setting. Candidates must be local to the Boston, MA area as this is a fully on-site role, five days per week.
Compensation: $24/h contract
*These salary numbers are not guaranteed, and take into account experience level, qualifications, and internal equity - potential offer may be outside of this range*
Responsibilities:
Serve as the main contact for space availability, scheduling procedures, and event-related inquiries via phone, email, and in person
Review, process, and approve space reservation requests and virtual applications with accuracy and efficiency
Utilize event scheduling software to manage space availability, data entry, and request tracking
Educate the community on event planning policies, procedures, and timelines
Provide administrative support to department leadership and event planning staff as needed
Assist with event logistics and coordination to support successful execution of programs
Manage departmental signage, office supplies, and support marketing and promotional initiatives
Coordinate scheduling and billing for weddings and similar events
Oversee access card programming for spaces
Administer mascot-related programming, including supervising and scheduling student staff
Reconcile departmental cash vouchers and support basic financial tracking
Requirements:
Minimum of three (3) years of administrative or related experience
Entry-level experience supporting event coordination
Strong attention to detail with excellent organizational and time-management skills
Clear and professional written and verbal communication skills
Proven customer service mindset with the ability to manage frequent interruptions
Ability to work independently while contributing effectively within a team environment
Proficiency with basic computer applications and office systems
Associate's or Bachelor's degree preferred
Our Commitment to Inclusion & Belonging:
The Hollister Group is an equal opportunity employer. We welcome and encourage applications from people who are under-represented in their respective occupation or position.
$24 hourly 2d ago
Instacart Shopper - Delivery Driver
Instacart Shoppers 4.9
Fall River, MA job
FULL-SERVICE SHOPPER
Start earning quickly with a flexible schedule
Shopping with Instacart is more than grocery delivery. Shoppers help make our world go round. They make money, make moves, and make shopping lists come true. They make good time, make life easier, and make people's day.
Shoppers make it all happen-sign up now to help create a world where everyone has access to the food they love.
As a full-service shopper, you'll receive orders through the Shopper app to shop from stores in your area, and deliver the orders to your customer's door. It's that simple.
What you get as a shopper:
Start earning quickly on a flexible schedule*
Weekly pay with the option of instant cashout
Potential to earn tips
Special earnings promotions
Basic requirements:
18+ years old (21+ to deliver alcohol)
Eligible to work in the United States
Consistent access to a vehicle and a recent smartphone
Additional information:
Shopping with Instacart is great for anyone looking for flexible, seasonal, home-based, entry-level, weekend, weekday, after-school, or temporary opportunities. As an Instacart Full-Service Shopper, you can have more flexibility than with a part-time job.
Instacart is committed to diversity and providing equal opportunities for independent contractors. Instacart considers qualified individuals without regard to gender, sexual orientation, race, veteran, disability status, or other categories protected by applicable law.
Instacart also values providing prospective contractors with a fair chance to pursue opportunities. For all individuals seeking to provide services in San Francisco, Los Angeles, and Philadelphia, Instacart considers individuals in a manner consistent with the requirements of applicable Fair Chance ordinances.
Review the Independent Contractor Agreement here
*Subject to availability of batches in your area.
$33k-45k yearly est. 5d ago
Human Resources Assistant
The Hollister Group 3.8
Cambridge, MA job
HR Assistant
The Hollister Group is partnering with an established organization to bring on an HR Assistant to support a small, collaborative Human Resources team. This is an ideal opportunity for someone early in their HR career who enjoys staying organized, working in HR systems, and helping keep day-to-day HR operations running smoothly.
Position Details
Workplace: On-site, 5 days/week (required)
Pay Rate: $25-$26/hour
Responsibilities
Provide day-to-day administrative support to the HR team across a range of HR functions
Maintain accurate HR data and documentation in HR systems/HRMS (high attention to detail required)
Support onboarding activities, including coordinating start details and assisting with employment eligibility steps (I-9/e-Verify)
Help administer and track the background check process, ensuring all information is complete and timelines are met
Support recruiting administration as needed (posting/tracking support, application coordination, and responding to basic inquiries)
Monitor and triage incoming requests via a shared HR inbox, routing items and tracking follow-up to completion
Assist with additional projects and tasks as assigned
What We're Looking For
6 months-1 year of administrative and/or HR experience (internship experience welcome)
Strong comfort working with databases and multiple systems; ability to learn new tools quickly
Professional, discreet, and able to handle confidential information appropriately
Organized, proactive, and dependable with strong written/verbal communication skills
Our Commitment to Diversity, Equity & Inclusion
The Hollister Group is an equal opportunity employer. We welcome and encourage applications from people who are under-represented in their respective occupations or position.
$25-26 hourly 2d ago
Chief Engineer - Property Maintenance & Capital Projects
Bozzuto 4.6
Boston, MA job
A property management company in Boston seeks a Chief Engineer to supervise maintenance teams and ensure quality service across their properties. Responsibilities include overseeing operational aspects, managing the maintenance team, and ensuring compliance with safety codes. The ideal candidate has extensive experience in HVAC and maintenance operations, previous supervisory roles, and relevant certifications. This position offers competitive compensation, health benefits, paid leave, and other growth opportunities.
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$37k-47k yearly est. 4d ago
Specialty Sales (Style, Tech, Beauty) (T1190)
Target 4.5
Attleboro, MA job
The Starting Hourly Rate / Salario por Hora Inicial is $17.50 USD per hour. The Pay Range / Rango salarial is $17.50 USD - $26.25 USD per hour.
Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.
ALL ABOUT STYLE
A team of consultants who understand what it means to meet our guests where they are at and deliver for them through strong operations, incredible guest experience and compelling visual merchandising presentations that inspire guests and build the basket.
A Style Consultant is passionate about strong operations and providing an incredible guest experience, that brings the energy of style to life with compelling in-store presentations that enable quick and easy self-discovery. Style Consultants are welcoming and helpful in meeting guests needs on the sales floor and in the fitting room. Ensuring the floor is set full with the right product, accurately priced and signed on the salesfloor with the right sizes, styles, and colors.
At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Style Consultant can provide you with the skills and experiences of:
* Our guest service fundamentals and experience supporting a guest first culture across the store
* Retail business fundamentals including department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies and basic visual merchandising
* Industry trends including style, seasonality, and brand differentiation
* Set, fill, and price the floor according to what is most important to the guest
As a Style Consultant, no two days are ever the same, but a typical day will most likely include the following responsibilities:
* Drive sales and deliver a guest ready floorpad by executing visual standards, inspirational & promotional signing, and staying knowledgeable on assortment and brand offerings to assist the guest as needed.
* Leverage store tools to understand sales, inventory ownership, & use to solve & support guest needs.
* Sort truck freight, push freight to the salesfloor, and locate merchandise in the backroom based on business needs.
* Set visual presentations & visual merchandising guides to support guest experience and sales.
* Maintain product availability and a full floorpad by executing priority fills, manual fills, & merchandising to capacity to create a guest ready floorpad.
* Execute & maintain backroom organization, inclusive of locating merchandise to support replenishment, fulfillment, & guest requests.
* Remerchandise presentations as they sell through using remerchandising best practices to deliver an inspiring shopping experience for our guest.
* Support price change processes by executing clearance merchandising best practices, inclusive of signing execution.
* Maintain and use the fitting rooms as an opportunity to welcome, inspire, and help guests.
* Support fulfillment and guest's needs by ensuring merchandise from the fitting room and guest service are worked back out to the salesfloor throughout the day.
* Always demonstrate a culture of ethical conduct, safety and compliance.
* Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible.
* Support guest services such as back-up cashier, order pick up (OPU) and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws.
* Create a welcoming experience by greeting guests as you are completing your daily tasks.
* When guests need assistance, engage with guests in a welcoming way, to help solve their specific needs.
* Thank guests and let them know we're happy they chose to shop at Target.
* All other duties based on business needs
WHAT WE ARE LOOKING FOR
This may be the right job for you if:
* You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.
* You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.
* You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times).
*
The good news is that we have some amazing training that will help teach you everything you need to know to be a style consultant. But, there are a few skills you should have from the get-go:
* Strong interest and knowledge of apparel products and accessories
* Welcoming and helpful attitude toward all guests and other team members
* Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.
* Effective communication skills
* Work both independently and with a team
* Resolve guest questions quickly
* Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:
* Accurately handle cash register operations as needed
* Climb up and down ladders
* Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 15 pounds and occasionally lifting or moving merchandise and fixtures up to 44 pounds without additional assistance from others.
* Flexible work schedule (e.g., nights, weekends and holidays); reliable and prompt attendance necessary.
* Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.
* Ability to remain mobile for the duration of a scheduled shift (shift length may vary).
Find competitive benefits from financial and education to well-being and beyond at **********************************************
Benefits Eligibility
Please paste this url into your preferred browser to learn about benefits eligibility for this role: ******************************** | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: ********************************
Americans with Disabilities Act (ADA)
In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.
Applications for this role are accepted on an ongoing basis and there is no application deadline. Las solicitudes para este puesto se aceptan de forma continua y no hay fecha límite de solicitud.
$17.5-26.3 hourly 5d ago
Territory Growth Manager - Foodservice & Digital Sales
Unilever 4.7
Boston, MA job
A leading foodservice division is seeking a Territory Development Manager to grow business through engagement with operators and trade partners in Boston, MA. This role requires strong B2B sales and operator experience to enhance market share. Candidates will leverage data and CRM tools to execute sales strategies and provide culinary consultations, ensuring an exceptional customer experience. The position offers development opportunities in a thriving environment emphasizing sustainability and well-being.
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$52k-102k yearly est. 3d ago
Senior Property Engineer & Maintenance Lead
Bozzuto 4.6
Boston, MA job
A leading property management firm in Boston is seeking a Chief Engineer to oversee the operational aspects of its properties. The ideal candidate will ensure quality service delivery by managing a maintenance team and implementing maintenance programs. Candidates should have at least 5 years of experience in maintenance operations, including 3 years in a supervisory role. Competitive compensation and benefits are offered, including health coverage, paid leave, and retirement planning.
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$45k-66k yearly est. 4d ago
Full Time Customer Experience Manager
Michaels Stores 4.3
Westwood, MA job
Store - BOS-WESTWOOD, MA
Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service.
Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results
Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs
Plan and lead the execution of class and in-store events in accordance with Company programs
Lead the omnichannel processes
Manage and execute shrink and safety programs
Assist with cash reconciliation and bank deposits
Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed
Assist with the onboarding of new Team Members
Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development
Serve as Manager on Duty (MOD)
Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others
Acknowledge customers, help locate the product and provide solutions
Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget
Manage and execute the shrink and safety programs
Cross train in Custom Framing selling and production
In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager
Other duties as assigned
Preferred Knowledge/Skills/Abilities
Preferred Type of experience the job requires:
* Retail management experience preferred
Physical Requirements
Work Environment
Ability to remain standing for long periods of time
Ability to move throughout the store
Regular bending, lifting, carrying, reaching, and stretching
Lifting heavy boxes and accessing high shelves by ladder or similar equipment
If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
Total Base Pay Range for this Position:
$16.00 - $22.20
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit *****************
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com.
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL).
EEOC Know Your Rights Poster in English
EEOC Know Your Rights Poster in Spanish
EEOC Poster Optimized for Screen Readers
Federal FMLA Poster
Federal EPPAC Poster
$16-22.2 hourly 5d ago
City Delivery Supervisor
O'Reilly Auto Parts 4.3
Lynn, MA job
Delivery Supervisor, Supervisor, Delivery, City, Manufacturing, Automotive
$38k-51k yearly est. 6d ago
Program Director - Northeast Region
Carlson Wagonlit Travel (Hauptsitz Deutschland)/CWT Beheermaatschappij B.V. Deutschland 3.6
Boston, MA job
Program Director - Northeast Region serves a client portfolio in the Americas. Manages project delivery and implementation for multi-national or regional travel agreements within pre-approved budgets, monitors scope, contract renewal dates and financial triggers, and ensures cost recovery on all services for the identified client portfolio.
Regularly assess each client's travel program maturity and identify opportunities for improvement. Develop and execute a client-specific travel management business plan with objectives, strategies and measurable goals. Drive consistency and optimization of national, regional or global travel programs; ensure cost-effective delivery of program management products and services across all countries in the region.
Prepare and deliver education to modify client behavior to ensure travel management compliance. Identify incremental business opportunities within existing client portfolios and sell CWT products and services to increase client value and revenue for CWT. Build and maintain multi-level client relationships across various time zones, representing the client within CWT and coordinating with key departments on delivery matters.
Provide formal analysis, commentary and recommendations on client's regional travel expenditure using Management Information tools provided by CWT. Monitor and report client-specific KPIs and profitability, and address improvements where possible.
Other duties as assigned within the scope of role, including regional or global bids, and input/support for regional airline and hotel programs.
Responsibilities
Provide project management and implementation for own portfolio of multinational or regional travel agreements within pre-approved budgets.
Monitor scope creep, contract renewal dates and financial triggers; ensure CWT cost recovery on all services.
Conduct regular diagnostics of each client's travel program to assess maturity and identify improvement opportunities.
Develop and execute a travel management business plan by client detailing objectives, strategies and measurable goals.
Drive consistency and optimization of national, regional or global travel programs.
Ensure consistent, efficient and cost-effective delivery of program management products and services to clients across all countries in the region; identify gaps and resolve discrepancies.
Prepare and deliver training/education to modify client behavior for compliance.
Identify incremental business opportunities within existing client portfolios; sell CWT products/services to increase client value and CWT revenue.
Develop and maintain multi-level client relationships; provide excellent customer service across time zones; represent clients within CWT and communicate with departments as required.
Provide formal analysis and recommendations on client travel expenditure using CWT Management Information tools.
Monitor client-specific KPIs and profitability; address profitability improvements where feasible.
Support planning and budgeting processes; help maintain quality and process consistency in Program Management planning efforts; coordinate planning with other functions when needed.
Identify opportunities for Program Management process improvement; work with leadership to inspect process quality and implement continuous improvement.
Liaise with Marketing to develop tools, resources and collateral for Program Management.
Define needs from business units; design requirements to support sales/client management, campaign planning, reporting and targeting; manage regional platform, training and delivery to teams.
Regularly works on complex issues requiring in-depth analysis of multiple factors across the client portfolio. Exercise judgment in selecting methods and criteria to achieve results.
Other duties not essential: collaborate with national sales and program management teams to secure and implement CWT in regional countries; participate in regional/global re-bids; support regional airline negotiations and hotel programs.
Qualifications
Education
Bachelor's or equivalent experience in travel industry preferred.
Experience
8+ years' experience managing travel industry accounts. Proven sales experience.
Knowledge
Knowledge of travel industry; regional knowledge and customs a plus.
Skills
Strong influencing skills across geographically dispersed teams; excellent written and verbal English communication; strong presentation, critical thinking, negotiation and problem-solving skills; initiative; attention to detail; strong customer service orientation.
Abilities
Ability to read and understand contracts and service agreements; perform advanced math for profitability, budget and performance indicators; work effectively independently and collaboratively; occasional travel; support for customers in various time zones.
*LI - AF
Other Locations
Location: BOSTON
Employment type: Standard
Job Family: Scope : Global
Travel: Yes, 25% of the Time
Shift: Day Job
Experience Level: 5 to 7 years
Job Posting: Apr 24, 2018
As an Equal Opportunity Employer/Affirmative Action employer, the organization will not discriminate in its employment practices due to an applicant's race, color, religion, sex, national origin, veteran status, disability status, sexual orientation, gender identity or any other federal, state or local protected class.
Use of this website signifies your agreement to the Terms of Use. CWT also offers opportunities to all job seekers including those with disabilities. If you need a reasonable accommodation to assist with your job search or application, please contact us via the provided form with details of the accommodation you are requesting and the position you are applying for.
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$62k-100k yearly est. 3d ago
Associate Sales Executive - U.S. South and West
Phia LLC 3.6
Boston, MA job
Do you have experience in scientific sales? Are you passionate about selling a product with a true purpose?
Bring your knowledge & passion to healthcare with SOPHiA GENETICS as our new Associate Sales Executive for the South and West (HI, AZ, WY, UT, NV, ID, AK, TX, OK, NM, MI, LA, KS, AR, NE, CO, TN, NC, SC, MS, KT, GA, FL, AL). You will be based out of our Boston, MA office and will be expected to travel 15-20%.
Why us:
We believe there is a smarter, more data-driven way to make decisions in healthcare and our AI SaaS Platform enables that. You will have direct input into our mission to radically improve the outcomes for Cancer & Rare Disease patients globally. Enable our customers to push industry boundaries, as we pioneer into newly discovered fields and combine, multi-modal data for the first time!
Your mission:
TheAssociateSales Executive is an entry-level position within our sales department. Key responsibilities include prospecting for potential customers, supporting the sales executive, interacting with customers to understand their needs,participatingin sales calls,generatingandvalidatingleads, managing customer relationship management (CRM) systems, sales training, sales administration, market research and achieving sales targets.
The value you add
Develop sales strategies todraw inpotential buyers or tosolicitnew potential customers
Create relationships with customers to identify their potential needs and qualify their interests and viability to drive sales
Qualifyleads through the marketing funnelutilizingthe BANT framework (budget,authority, needs, timeline)
Collaborate with sales executives to ensuresalesgoals and targets are met
Utilize Salesforce, cold calls, and email to generatenew salesopportunities
Proactively seek new business opportunities in the market
Building salespipelineofqualified opportunities
The experience you bring:
Advanced degree in business or related field
More than 1 year experience in sales or similar
Willing to hop on the phone with new people every single day and explain value proposition as it relates toeach individualyou speak with
Proficiencyin conducting market research using online resources and databases toidentifypotential leads and assess market trends.
You don't need previous product knowledge within Genetics, Diagnostics or similar Health Analytics, but you must be hungry to learn about the subject matter
A hunter mentality, driven by a desire to consistently generate new business
You will need to be able to travel across your territory to a minimum of 50%
You will be joining an organization with the patient at the heart of every decision and action, driven by purpose as we pursue exponential growth.
Business recognition and accolades include:
World's most innovative companies (Top 10)
World's smartest companies (Top 50)
100 Best Places to Work in Boston
Top 10 European Tech Startup
Top 10 European biotechs startup to watch
Top 25 East-Coast Biotech to watch
Our benefits package
Outstanding Medical, Dental & Vision with 90% Employer Contribution
Company matched 401K at 4%
Company-paid short & long-term disability insurance
FSA commuter benefits
20 Days PTO, increasing to 25 with tenure; 5 Days Sick and 14 Public Holidays
Free EAP
U.S. benefits
Outstanding Medical, Dental & Vision with 90% Employer Contribution
Company matched 401K at 4%
Company-paid short & long-term disability insurance
FSA commuter benefits
20 Days PTO, increasing to 25 with tenure; 5 Days Sick and 14 Public Holidays
Free EAP
Our DNA
Like the strands of DNA itself, SOPHiA GENETICS and the team are deeply interconnected and reliant on each other to deliver. There are common threads across the team. Things that bind us together. Those things are Relentless Curious; Resilient & Nimble and Fearlessly Adventurous
Our Virtues
At SOPHiA GENETICS we established our 7 Virtues to clarify how our principles show up each day through action. We Decide; We Do; We Collaborate; We Innovate; We Empower; We Adapt and We Learn.
The Process
We use the power of AI to help our partners make decisions. If you're utilizing AI in your search and application process, why not use some of these prompts, or read our AI guide.
‘What impact can I expect to have on the world by working at SOPHiA GENETICS?'
‘I have an interview with SOPHiA GENETICS. What should I know before I meet with them?'
‘I am a *job title* - What can SOPHiA GENETICS offer my career?'
Apply now with your CV and any supporting information.
Suitably qualified candidates will be invited through an interview and screening process where you will speak with members of our Talent Acquisition Team, the hiring leader alongside key colleagues and stakeholders from across the business. If you need additional support for accessibility, please contact our TA team for assistance.
We appreciate the value external partners can bring, but we operate a direct-hiring model and we are not looking to utilize agency support at this time. All hiring is controlled by Talent Acquisition, potential partners should liaise through TA and not our hiring teams please.
Starting Date
Q1 2026 - Date as discussed
Location
Remote - Home Office in Territory
Contract
Permanent
MA Pay Range
$60k - $120,750k
Disclaimer
Disclaimer:The estimated pay range represents a good faith estimate of what the Company expects to pay a successful applicant for the listed position and applies specifically to candidates based in Massachusetts. Due to various factors, the estimated pay range may vary in other locations. Should the level or location of the role change during the hiring process, the applicable base range may be updated accordingly. Compensation decisions are dependent on several factors including, but not limited to, an individual's qualifications, job related skills, years of experience, location, relevant education or training, internal equity, and alignment with market data. The range does not include benefits, and if applicable, bonus, commission, or equity.
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$60k-98k yearly est. 4d ago
Territory Development Manager- Boston
Unilever 4.7
Boston, MA job
**Territory Development Manager****Location:** Remote- **[Boston, MA]** Unilever Food Solutions (UFS) is the €3bn+ foodservice division of Unilever. It leads the dynamic Food Service market across its categories and has ambitious growthobjectives, marketing a range of professional food and beverage products and services to operators across 72 countries.UFS prides itself on creating value for its customers through culinary solutions and improving the food experience foreveryone from distributors and operators to diners and consumers.. Unilever takes into consideration a wide range of factors that are utilized in making compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs. **Benefits:** Unilever employees are eligible to participate in our benefits plan. Should the employee choose to participate, they can choose from a range of benefits to include, but is not limited to, health insurance (including prescription drug, dental, and vision coverage), retirement savings benefits, life insurance and disability benefits, parental leave, sick leave, paid vacation and holidays, as well as access to numerous voluntary benefits. Any coverages for health insurance and retirement benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents **Purpose of the Role** As a **Territory Development Manager**, you will be responsiblefor drivingsustainable business growth via Operators, Chains and Trade Partner engagement. You will be part of a multi-touchpoint integrated digital ecosystem to drivegrowth with new customers (Reach)¤t customers(Penetration).You will usedata and CRM tools toplanandexecutesalescalls toestablishyourself as a valuable partner and grow market share in your territory. You will be accountable for delivering business targetslike Sales Growth, Reach & Penetration, Digital Engagement, and customer presentationswith both Operators and Distributor Trade Partners.You are Responsible to execute Multi touchpoint contactstrategyonline and face to face for generating demand for Food Solutions Products & deliver great customer experience.You will provide virtual culinary consultation to targeted operators. It is an exciting role and a great development opportunity for an ambitious and motivated individual.It'sa role where the right individual can really make a difference Conduct F2F and Virtual Sampling, Ideation, Cooking Demo using culinary knowledge to secure new opportunities or increase volume usage by new menu applications or into existing dishes. Use relevant selling stories to help deliver the revenue savings and or efficiency improvements from UFS solutions **Critical Skills Required for the Role** CPG Foodservice Sales Experience (B2B Sales) Operator Experience Market/Geographical knowledge Multi-National Corporate Company Experience - Understands Corporate Ways of Working Culture for Growth | Top Notch Employee Health & Well Being Benefits | Every Voice Matters | Global Reach | Life at Unilever | Careers with Purpose | World Class Career Development Programs | Check Out Our Space | FocusOnSustainability
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$108k-150k yearly est. 3d ago
Director of Store Design
EG America 4.4
Westborough, MA job
Are you curious about solving complex business challenges for a leading convenience retailer? Do you have a passion for cross functional collaboration? Then you may be the perfect addition to our team!
EG America is one of the fastest-growing convenience store retailers in the United States, committed to becoming America's #1 ‘one-stop' destination. The business has an established pedigree of delivering excellent fuel, grocery and merchandise, and food service. Headquartered in Westborough, Massachusetts, our Company has grown to over 1,500+ locations across the United States employing over 18,000 team members. You can find us operating under the following store banners: Certified Oil, Cumberland Farms, Fastrac, Kwik Shop, Loaf N Jug, Minit Mart, Sprint Food Stores, Tom Thumb, Turkey Hill, and Quik Stop. Our headquarters in Westborough, MA is home to our Store Support Center, Company Warehouse, and Culinary Center.
What We Offer:
Competitive Wages
Work today, get paid tomorrow through our earned wage access program*
Paid Time Off
Medical/Health/Dental Coverage
401K with Company Match
Team Member Discounts
Tuition Reimbursement
Employee Assistance Program
Health Savings Account
Company Spirit Days
Employee recognition and awards
And much more!
Position Summary:
The Director of Store Design will lead the strategic vision, development, and execution of innovative and functional store designs across gas and convenience store formats. This role is responsible for owning and driving the design process end-to-end, ensuring every detail-from layout and fixtures to finishes and specifications-meets brand, operational, and financial goals. The Director will balance creative innovation with practical execution, ensuring designs enhance the customer journey while supporting operational efficiency and cost controls.
Responsibilities:
Design Leadership & Ownership
Define, manage, and maintain all store design standards, specifications, and guidelines across new builds, remodels, and special projects.
Translate brand identity and marketing strategies into compelling store environments that drive traffic, increase sales, and elevate customer experience.
Own and oversee all aspects of scope, design intent, cost considerations, and quality for store projects.
Develop layouts that optimize customer flow from forecourt to store, integrating fuel, car wash, food service, and retail spaces seamlessly.
Cross-Functional Collaboration
Partner closely with Marketing, Operations, Construction & Planning, Real Estate, and external architects/designers to ensure cohesive project delivery.
Align design decisions with operational requirements, capital planning, and long-term business strategy.
Manage vendor relationships and collaborate on materials, fixtures, and technology integration.
Align with internal teams and external stakeholders to stay ahead in retail, fuel, and convenience design trends and apply solutions to enhance store experience
Project & Cost Management
Lead the design process within defined budgets and timelines, balancing innovation with cost efficiency.
Oversee design approvals, documentation, and specifications to ensure consistency and accuracy across projects.
Mitigate risk by ensuring compliance with building codes, regulations, and safety standards.
Working Relationships:
Marketing, Operations, Construction & Planning, Real Estate, and external architects/designers
Requirements
Minimum Education: Bachelor's degree in Architecture, Interior Design, or related field.
Preferred Education: Master's degree in Architecture, Interior Design, or related field.
Minimum Experience: 5 years of progressive experience in retail design, preferably in convenience, fuel, QSR, or grocery environments
Preferred Experience:
5-10+ years of progressive experience in retail design, preferably in convenience, fuel, QSR, or grocery environments.
Proven leadership in managing multi-site design programs with significant capital investment.
Strong understanding of construction processes, project planning, and cost management.
Exceptional collaboration, communication, and vendor management skills.
Ability to balance creativity with practicality, align design innovation with operational and financial goals
A visionary design leader with a passion for redefining the future of gas and convenience retail.
Detail-oriented, with deep technical knowledge of materials, fixtures, and design specifications.
Strategic thinker who can bridge brand, design, and operational needs into cohesive, customer-focused solutions.
Comfortable influencing cross-functional leaders and managing multiple large-scale projects simultaneously.
Licenses/Certifications: N/A
Soft Skills/Competencies:
Excellent oral and written communication skills
Strong Presentation Skills
Ability to foster team work and build collaborative relationships
Strong interpersonal skills
Proficient in Microsoft Office Suite
Travel: Periodic travel (i.e. site visits, vendor facilities)
Hours & Conditions: Typically Monday - Friday, 8+ hour days in office setting
Physical Requirements: Sitting/standing at computer for long periods of time. Walking and standing for extended periods during site visits. Ability to maneuver and lift up to 25 lbs.
Wage
$133500-$178000
Additional Info
At EG America, it's important that our employees reflect the world we live in and the communities we serve. We celebrate our differences, so your unique background and skillset could bring a wonderful new perspective to our team. If you have a passion for delivering exceptional results, thrive in a fast-paced corporate environment, and bring experience in business management or related areas, we'd love to meet you - even if you don't meet every single requirement.
Consistent with Massachusetts Pay Transparency Law, we're sharing the base salary range for this position. Final pay within this range will be based on your skills, experience, and qualifications.
Base pay represents just one part of our total rewards approach. We're proud to offer a variety of financial and non-financial benefits that invest in your overall growth, well-being, and career journey.
$133.5k-178k yearly 3d ago
01564 Assistant Store Manager
Cosmoprof 3.2
Brockton, MA job
Sally Beauty Job Title: Assistant Manager Essential Function Store Managers are responsible for hiring, developing and leading all store associates while ensuring optimal customer experiences, effectively overseeing all store operations, and maintaining brand standards. Develop the strategies and plans to achieve key performance indicators and financial targets through business analysis, action planning, effective communication and consistent accountability. Assistant Managers, as part of their development, support the Store Manager in all areas outlined below and are responsible for all Primary Duties when the Store Manager is not present.
Primary Duties
30% Brand:Provides supervision and supports the direction planning of associates daily goals and activities to deliver an exceptional client experience which maximizes sales/KPIs and drives customer loyalty in assigned stores. Emphasis placed on both the in-store selling model and Omni-channel. Ensures all brand standards are met such as merchandising, POGs, marketing, back rooms, dress code, etc. Acts as main point of contact to resolve customer issues and concerns. Analyzes store trends and can anticipate customer demands.
30% People:Engages, trains and develops their teams to achieve positive results. Leverages internal hiring platforms and actively recruits to build strong network of external candidates to fill positions when required. Can identify strengths as well as opportunities for each associate and can effectively address by coaching or counseling. Holds team accountable to Company policies and expectations. Maintains positive associate relations by resolving associate concerns and keeping associates informed of relevant Company information. Builds strong working relationships with Store Manager peers. Maintains consistent and timely communication with AM/DM. Fosters an environment of diversity, inclusion and belonging.
30% Operations:Ensures execution of all company processes through training, management, analysis and continuous improvement. Ensures all processes to support digital strategies are utilized such as Omni-channel fulfillment (SFS/SDD/BOPIS).
Store Managers effectively manages inventory through ordering and shipment processing. Manages payroll hours to the needs of the business and schedules appropriately. Ensures all store opening and closing procedures are performed correctly. Timely and accurate follow through with Company directives, assignments projects.
10% Safety/Loss Prevention:Ensures the store environment is safe at all times for associates and customers; all policies and procedures are followed and enforced. Responsible for protecting company assets by ensuring all inventory and cash control procedures are being followed in store as they relate to shrink, damages, banking, etc. Analyzes and utilizes all available reporting, tools and technology. Ensures stores are compliant with all HAZMAT training and execution.
Knowledge, Skills/Abilities and Requirements
High School Diploma or equivalent
Must 18 years of age or older
Minimum 3+ years retail sales/customer service experience preferred
At least 1+ year(s) prior management experience preferred
Ability to lead or support a team of associates to meet business objectives
Can effectively communicate with team and management
Must have scheduling availability to meet the needs of the business
Cosmetology license desirable, but not required
Competencies
Passionate Learner
Desire to grow and learn
Flexible Agile Adapter
Adjusts to multiple demands and effectively responds to new circumstances and ambiguous situations
Talent Builder
Builds competent, diverse teams by hiring, developing, motivating and coaching talent and prepares for future success
Effective Communicator
Expresses information in a candid, straight forward way, creating an engaging and inviting, open environment
Team Builder
Develops strong partnerships and engages with all associates, at all levels, and across different functions/segments within the Company. Understands the importance of inclusion.
Customer Focused Partner
Understands and works to meet the needs of external and internal customers
Results Driver
Effective at driving and delivering plans, holds self and team accountable to a high standard to deliver objectives. Lead and motivates team and demonstrates GRIT with a determination to succeed.
Strategic Thinker
Demonstrates vision and broad perspective to drive business performance
Big Picture Thinker
Executes and adapts plans, follows through on commitments and keeps up with the pace of the business. Not afraid to innovate.
Problem Solver Decision Maker
Analyzes information and objectively evaluates alternatives to make sound decisions
Nature and Extent of Direct or Indirect Controls Exercised by the Supervisor
Task Level High
Departmental/Division Level High
Project Level High
Consultative Level High
The amount of discretion or freedom this position has
Strict Adherence to Guidelines
Interprets and Adapts Guidelines
Develops and Implements Guidelines
Working Conditions / Physical Requirements
The position requires some physical exertion such as long periods of standing, walking, recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The work may require specific, but common, physical characteristics and abilities such as above-average agility and dexterity. May be required to work in other stores from time to time.
The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail store and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. The work area is adequately lighted, heated, and ventilated.
About Us
Our Company is a leader in wholesale and retail distribution of beauty supplies. A business built with a purpose to provide our customers with access to high-quality professional beauty products and exceptional customer service. At our Company, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us!
$37k-49k yearly est. 5d ago
Store Department Lead - Boston Flagship
H & M Hennes & Mauritz Gruppe 4.2
Boston, MA job
A global fashion retailer is seeking a Department Manager for its Boston flagship store. In this role, you will lead a dynamic team focused on providing an exceptional customer experience. Responsibilities include overseeing sales, ensuring operational efficiency, and fostering a positive team environment. The ideal candidate will have strong leadership skills, an analytical mindset, and a customer-centric approach. Opportunities for career growth and a comprehensive benefits package are provided.
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$32k-38k yearly est. 3d ago
Senior AV Technical Lead: Events & Team Mentorship
Encore Global 4.4
Boston, MA job
A leading audiovisual services company is seeking a Sr. Technical Lead in Boston, MA. This role focuses on executing flawless events through effective setup and operation of advanced audiovisual equipment. Candidates should have at least 2 years of relevant experience and strong customer service skills. Additional responsibilities include troubleshooting technical issues, supervising technicians, and providing mentorship to team members. The position offers a competitive salary ranging from $21.91 to $26.84 per hour.
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$21.9-26.8 hourly 4d ago
UNIQLO Loss Prevention Manager -Downtown Crossing
Uniqlo 4.1
Boston, MA job
Join our grand opening team for our newest Massachusetts location this April 2026 at Downtown Crossing!
Compensation:
$72,000 annually • The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position.
Position Overview:
The Loss Prevention Manager is responsible for being directly involved in all aspects Loss Prevention program and the management of assigned LP personnel. The overall goal of the Loss Prevention Manager is to improve loss ratio and reduce or prevent any loss related to fraud, theft and operational inaccuracies. The LPM must also work directly with area management that oversees Store Operations, HR and Store Personnel. Minimum 3-5 years of Retail Loss Prevention Management experience in this role is required.
Required Skills and Competencies:
• Must have extensive experience in all aspects of internal investigations and ability to independently conduct internal interviews.
• Significant experience in directly managing external apprehension programs; Proven ability to interface with law enforcement and legal professionals on both criminal and civil matters
• Experience and knowledge of current security technology, CCTV, & covert surveillance; Electronic Article Surveillance Burglar and Fire alarm systems.
• This position also provides oversight of the inventory process in multiple locations. This includes planning, preparation, execution and reconciliation of results.
• Ability to promote accountability and manage the performance of remote personnel with varying skill sets
• Must have excellent communications, strong strategic skills, sound business judgment, and proven consultative skills with all levels of management
• Excellent presentation skills, both verbal and written
• Must be proficient in MS Office applications, including Excel, Word, Outlook, PowerPoint, and Access
RESPONSIBILITIES:
• Responsible for all hiring, managing, and training of Loss Prevention staff for each assigned location(s).
• Independently create, implement, and audit shortage action plans in assigned stores. Must have a proven track record of creating innovative ideas and effective solutions to reduce operational loss.
• Manage, maintain, and troubleshoot all loss prevention equipment that includes but not limited to CCTV, access control, EAS and alarm systems. Must have a working knowledge of system networking and IP configurations.
• Manage all internal and external investigation programs targeting the reduction of theft and fraud. Must be able to complete investigations in a timely manner through use of proven interview and interrogation techniques (WZ Method). Interviewing of dishonest employees may include, but not limited to, telephone or remote conversations. Must possess the ability to secure evidence, including appropriate written statements to support prosecution.
• Responsible for enforcing the policies and standards of the Loss Prevention department and the company.
• Implement and manage training and awareness programs at all levels within store operations.
• Build positive business relationships both within and outside of the company. This includes law enforcement and other contacts within the Retail Loss Prevention field.
• Must have a working knowledge of RFID systems and technology. This includes EAS, Stock Management, shipping and receiving.
• Must be able to suggest and implement physical security controls for warehouse and supply chain. This will include frequent visits to warehouse facilities to evaluate security controls and work with 3rd party vendor to investigate any delivery errors at stores.
Qualifications:
• High school diploma, or equivalent; college degree preferred.
• 3-5 years of retail Loss Prevention management experience
• Excellent communication, verbal and written, skills are required.
• Excellent time management and ability to prioritize / multi task.
• Proficient in conducting investigations and integrity interviews.
• Basic knowledge of computer applications; ex: excel, word, and Power point.
• Wicklander or Reid interviewing and integration certification preferred.
• Ability to travel to stores within assigned area, and maneuver around sales floors, stock room and offices.
Benefits:
Medical, dental, and vision coverage
401k plan - 100% match on the first 3% you contribute, 50% on the next 2% you contribute
Paid parental leave
Fertility benefits, including IVF
Life insurance
Short-term and long-term disability insurance
HSA/FSA options
Employee Assistance Program
Vacation & Personal Time Off
Sick & Wellness Time Off
30% Employee Merchandise Discount
Commuter benefits
... and more!
The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary.
As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.