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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Seattle, WA | $44,202 | $21.25 |
| 2 | Mobile, AL | $33,623 | $16.16 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $114,068 | $55 | - |
| 2 | Customer Service Senior Associate | $94,051 | $45 | - |
| 3 | Client Service Technician | $93,709 | $45 | - |
| 4 | Customer Service Executive | $92,031 | $44 | - |
| 5 | Customer Relationship Specialist | $85,816 | $41 | - |
| 6 | Loan Services Representative | $82,771 | $40 | - |
| 7 | Service Consultant | $81,647 | $39 | - |
| 8 | System Service Representative | $81,258 | $39 | - |
| 9 | Field Service Representative Lead | $72,102 | $35 | - |
| 10 | Telesales Representative | $69,378 | $33 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Fireman's Fund Insurance Company | $42,833 | $21 | - |
| 2 | Morgan Stanley | $41,760 | $20 | 271 |
| 3 | Prudential Retirement Insurance And Annuity Co | $39,215 | $19 | - |
| 4 | Piper Jaffray | $38,373 | $18 | 1 |
| 5 | Sentry | $37,427 | $18 | 16 |
| 6 | Amica Insurance | $37,029 | $18 | 8 |
| 7 | Kemper | $36,903 | $18 | 4 |
| 8 | GEICO | $36,878 | $18 | 51 |
| 9 | CNA Insurance | $36,723 | $18 | 2 |
| 10 | Mercury Insurance | $36,628 | $18 | 1 |
| 11 | Allied Insurance Brokers | $36,458 | $18 | - |
| 12 | Infinity Insurance | $36,458 | $18 | - |
| 13 | Crawford & Company | $36,417 | $18 | 5 |
| 14 | The Hanover Insurance Group | $36,409 | $18 | 1 |
| 15 | State Farm Insurance Agency | $36,337 | $17 | 4 |
| 16 | Aetna | $35,254 | $17 | - |
| 17 | Federal Deposit Insurance | $32,621 | $16 | - |
| 18 | Elevance Health | $32,576 | $16 | - |
| 19 | Primerica | $31,972 | $15 | 10 |
| 20 | UnitedHealth Group | $31,152 | $15 | 150 |