Select banker vs phone banker

The differences between select bankers and phone bankers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a select banker and a phone banker. Additionally, a phone banker has an average salary of $34,532, which is higher than the $33,999 average annual salary of a select banker.

The top three skills for a select banker include customer relationships, cross-sell and client satisfaction. The most important skills for a phone banker are customer service, customer inquiries, and compliance guidelines.

Select banker vs phone banker overview

	Select Banker	Phone Banker
Yearly salary	$33,999	$34,532
Hourly rate	$16.35	$16.60
Growth rate	10%	10%
Number of jobs	19,264	22,843
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 72%	Bachelor's Degree, 34%
Average age	43	43
Years of experience	4	4

Select banker vs phone banker salary

Select bankers and phone bankers have different pay scales, as shown below.

	Select Banker	Phone Banker
Average salary	$33,999	$34,532
Salary range	Between $19,000 And $58,000	Between $27,000 And $43,000
Highest paying City	-	Saint Paul, MN
Highest paying state	-	New York
Best paying company	-	Advancial Federal Credit Union
Best paying industry	-	Finance

Differences between select banker and phone banker education

There are a few differences between a select banker and a phone banker in terms of educational background:

	Select Banker	Phone Banker
Most common degree	Bachelor's Degree, 72%	Bachelor's Degree, 34%
Most common major	Business	Business
Most common college	University of Pennsylvania	Stanford University

Select banker vs phone banker demographics

Here are the differences between select bankers' and phone bankers' demographics:

	Select Banker	Phone Banker
Average age	43	43
Gender ratio	Male, 62.1% Female, 37.9%	Male, 36.1% Female, 63.9%
Race ratio	Black or African American, 5.9% Unknown, 4.2% Hispanic or Latino, 12.5% Asian, 9.6% White, 67.5% American Indian and Alaska Native, 0.2%	Black or African American, 5.8% Unknown, 4.1% Hispanic or Latino, 12.2% Asian, 10.8% White, 66.8% American Indian and Alaska Native, 0.2%
LGBT Percentage	6%	6%

Differences between select banker and phone banker duties and responsibilities

Select banker example responsibilities.

Manage a variety of internal initiatives including merchandising, cross-selling, customer retention programs and promotional campaigns.
Develop and maintain relationships with partners to maximize sales opportunities while using profiling analysis tools to identify expand opportunities.
Provide notary service upon request.

Phone banker example responsibilities.

Manage a variety of internal initiatives including merchandising, cross-selling, customer retention programs and promotional campaigns.
Process treasury tax and loan payments.
Service customers with commercial and treasury management accounts and make appropriate product recommendations.
Secure and obtain accurate patients demographics, financial information, and maintain confidentiality on all patient records.
Interact with commercial business, insurance, business development and investment partners to identify cross-selling opportunities, while meeting customer needs.
Provide notary service upon request.

Select banker vs phone banker skills

Common select banker skills

Customer Relationships, 22%
Cross-Sell, 22%
Client Satisfaction, 16%
Client Issues, 16%
Relationship Management, 10%
Client Relationships, 7%

Common phone banker skills

Customer Service, 22%
Customer Inquiries, 8%
Compliance Guidelines, 7%
Bank Products, 7%
Computer System, 6%
Treasury, 5%

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Select Banker
Select Banker vs Phone Banker

Updated January 8, 2025

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