Service support supervisor demographics and statistics in the US
Service support supervisor demographics research summary. Zippia estimates service support supervisor demographics and statistics in the United States by using a database of 30 million profiles. Our service support supervisor estimates are verified against BLS, Census, and current job openings data for accuracy. Zippia's data science team found the following key facts about service support supervisors after extensive research and analysis:
- There are over 39,458 service support supervisors currently employed in the United States.
- 54.6% of all service support supervisors are women, while 45.4% are men.
- The average service support supervisor age is 47 years old.
- The most common ethnicity of service support supervisors is White (60.7%), followed by Hispanic or Latino (18.9%), Black or African American (9.7%) and Asian (5.3%).
- In 2022, women earned 90% of what men earned.
- 8% of all service support supervisors are LGBT.
- Service support supervisors are 56% more likely to work at private companies in comparison to public companies.
On this page
Service support supervisor demographics by:
Service support supervisor gender statistics
54.6% of service support supervisors are women and 45.4% of service support supervisors are men.
- Female, 54.6%
- Male, 45.4%
Service support supervisor gender ratio
| Gender | Percentages |
|---|---|
| Female | 54.6% |
| Male | 45.4% |
Service support supervisor gender pay gap
Women earn 90¢ for every $1 earned by men
Male income
$64,873
Female income
$58,115
Service support supervisor gender ratio over time
This data breaks down the percentage of men and women in service support supervisor positions over time. Currently, 54.6% of service support supervisors are female.
Service support supervisor gender ratio by year
| Year | Male | Female |
|---|---|---|
| 2010 | 52.11% | 47.89% |
| 2011 | 51.16% | 48.84% |
| 2012 | 53.43% | 46.57% |
| 2013 | 53.61% | 46.39% |
| 2014 | 52.93% | 47.07% |
| 2015 | 53.14% | 46.86% |
| 2016 | 54.78% | 45.22% |
| 2017 | 53.07% | 46.93% |
| 2018 | 51.35% | 48.65% |
| 2019 | 46.37% | 53.63% |
| 2020 | 44.29% | 55.71% |
| 2021 | 45.39% | 54.61% |
Service support supervisor related jobs gender ratio
We compared service support supervisors with similar job titles to see how gender ratios vary. As you can see, chief order dispatcher and chief service observer have the biggest gender ratio gaps.
| Job title | Male | Female |
|---|---|---|
| Office Manager/Receptionist | 7% | 93% |
| Billing Office Manager | 8% | 92% |
| Office Manager/Office Coordinator | 9% | 91% |
| Service Support Supervisor | 45% | 55% |
| Chief Load Dispatcher | 90% | 10% |
| Chief Service Observer | 91% | 9% |
| Chief Order Dispatcher | 93% | 8% |
Male
Female
100%
75%
50%
25%
0%
0%
25%
50%
75%
100%
Service support supervisor demographics by race
The most common ethnicity among service support supervisors is White, which makes up 60.7% of all service support supervisors. Comparatively, 18.9% of service support supervisors are Hispanic or Latino and 9.7% of service support supervisors are Black or African American.
- White, 60.7%
- Hispanic or Latino, 18.9%
- Black or African American, 9.7%
- Asian, 5.3%
- Unknown, 4.7%
- American Indian and Alaska Native, 0.7%
Service support supervisor race
| Service support supervisor race | Percentages |
|---|---|
| White | 60.7% |
| Hispanic or Latino | 18.9% |
| Black or African American | 9.7% |
| Asian | 5.3% |
| Unknown | 4.7% |
| American Indian and Alaska Native | 0.7% |
Service support supervisor race and ethnicity over time
See how service support supervisor racial and ethnic diversity trended since 2010 according to the United States Census Bureau data.
Service support supervisor race and ethnicity by year
| Year | White | Black or African American | Asian | Hispanic or Latino |
|---|---|---|---|---|
| 2010 | 66.64% | 10.87% | 4.55% | 15.83% |
| 2011 | 65.84% | 11.62% | 4.46% | 15.77% |
| 2012 | 64.86% | 11.93% | 4.66% | 16.12% |
| 2013 | 65.51% | 11.40% | 4.92% | 15.98% |
| 2014 | 65.36% | 11.21% | 4.46% | 16.61% |
| 2015 | 64.54% | 11.28% | 4.95% | 16.78% |
| 2016 | 63.65% | 11.54% | 5.07% | 17.23% |
| 2017 | 63.81% | 10.70% | 5.41% | 17.39% |
| 2018 | 64.44% | 10.19% | 5.53% | 17.13% |
| 2019 | 64.97% | 9.52% | 5.01% | 17.91% |
| 2020 | 62.58% | 9.74% | 5.17% | 17.53% |
| 2021 | 60.73% | 9.72% | 5.30% | 18.88% |
Service support supervisor wage gap by race
According to our data, asian service support supervisors have the highest average salary compared to other ethnicities. Black or african american service support supervisors have the lowest average salary at $63,231.
| Ethnicity | Salary |
|---|---|
| Unknown | $65,186 |
| White | $64,825 |
| Black or African American | $63,231 |
| Asian | $65,790 |
| Hispanic or Latino | $65,363 |
Average service support supervisor age
See how the average age of service support supervisors varies based on ethnicity and gender.
Male
Female
Service support supervisor age by race and gender
| Race | Male age | Female age |
|---|---|---|
| Black or African American | 48 | 49 |
| Unknown | 43 | 47 |
| Asian | 45.5 | 45.5 |
| Hispanic or Latino | 42 | 44 |
| White | 46 | 50 |
| American Indian and Alaska Native | 50.5 | 47.5 |
Service support supervisor age breakdown
The average age of service support supervisors is 40+ years years old, representing 72% of the service support supervisor population.
Service support supervisor age breakdown
| Service Support Supervisor Years | Percentages |
|---|---|
| 40+ years | 72% |
| 30-40 years | 22% |
| 20-30 years | 6% |
Service support supervisor educational attainment
The most common degree for service support supervisors is bachelor's degree, with 58% of service support supervisors earning that degree. The second and third most common degree levels are associate degree degree at 20% and associate degree degree at 11%.
- Bachelor's, 58%
- Associate, 20%
- Master's, 11%
- High School Diploma, 6%
- Other Degrees, 5%
Service support supervisors by degree level
| Service support supervisor degree | Percentages |
|---|---|
| Bachelor's | 58% |
| Associate | 20% |
| Master's | 11% |
| High School Diploma | 6% |
| Other Degrees | 5% |
Service support supervisor jobs you might like
Service support supervisor wage gap by degree level
According to the data, service support supervisors with a Doctorate degree earn more than those without, at $83,513 annually. With a Master's degree, service support supervisors earn a median annual income of $77,282 compared to $67,248 for service support supervisors with an Bachelor's degree.
| Education | Salary |
|---|---|
| Master's Degree | $77,282 |
| High School Diploma or Less | $55,907 |
| Bachelor's Degree | $67,248 |
| Doctorate Degree | $83,513 |
| Some College/ Associate Degree | $58,140 |
Service support supervisor employment statistics
Most service support supervisors work for a private in the health care industry.
Company size where service support supervisors work
Below, you can see the size of companies where service support supervisors work.
Service support supervisor jobs by employer size
| Company size | Percentages |
|---|---|
| < 50 employees | 3% |
| 50 - 100 employees | 10% |
| 100 - 500 employees | 22% |
| 500 - 1,000 employees | 9% |
| 1,000 - 10,000 employees | 26% |
| > 10,000 employees | 29% |
Service support supervisor jobs by company type
Employees with the service support supervisor job title have their preferences when it comes to working for a company. For instance, most service support supervisors prefer to work at private companies over public companies.
Service support supervisor jobs by sector
| Company type | Percentages |
|---|---|
| Education | 6% |
| Public | 29% |
| Private | 56% |
| Government | 9% |
Service support supervisor jobs by industry
The most common industries for service support supervisors are health care, professional and finance.
Service support supervisor industry statistics
| Industry | Percentages |
|---|---|
| Health Care | 20% |
| Fortune 500 | 11% |
| Professional | 9% |
| Government | 7% |
| Finance | 7% |
| Technology | 6% |
| Retail | 5% |
| Non Profits | 5% |
| Telecommunication | 4% |
| Education | 4% |
| Insurance | 4% |
| Hospitality | 3% |
| Manufacturing | 3% |
| Media | 2% |
| Transportation | 2% |
| Pharmaceutical | 1% |
| Internet | 1% |
| Automotive | 1% |
| Utilities | 1% |
| Construction | 1% |
| Agriculture | 1% |
| Energy | 1% |
| Real Estate | 1% |
Service support supervisor turnover and employment statistics
Service support supervisor unemployment rate over time
The unemployment rate for service support supervisors between 2008 and the most recent data has varied, according to the Bureau of Labor Statistics.
Service support supervisor unemployment rate by year
| Year | Service support supervisor unemployment rate |
|---|---|
| 2010 | 6.58% |
| 2011 | 6.53% |
| 2012 | 5.43% |
| 2013 | 4.46% |
| 2014 | 3.39% |
| 2015 | 2.68% |
| 2016 | 2.53% |
| 2017 | 2.43% |
| 2018 | 1.88% |
| 2019 | 1.71% |
| 2020 | 2.89% |
| 2021 | 3.70% |
Average service support supervisor tenure
The average service support supervisor stays at their job for 1-2 years, based on the 1,526 service support supervisors resumes in Zippia's database.
Service support supervisor tenure statistics
| Number of years | Percentages |
|---|---|
| Less than 1 year | 10% |
| 1-2 years | 33% |
| 3-4 years | 17% |
| 5-7 years | 19% |
| 8-10 years | 7% |
| 11+ years | 14% |
Service support supervisor LGBT ratio compared to similar jobs
Review the percent of service support supervisors that are members of the LGBT community. You can see how this compares to similar jobs in the chart below.
| Job title | LGBT | Job openings |
|---|---|---|
| Emergency Dispatcher | 6.75% | 29,409 |
| Cash Application Specialist | 6.76% | 63,925 |
| Assistant To The President | 7.79% | 9,200 |
| Service Support Supervisor | 8.06% | - |
| Medical Collector | 8.49% | 73,797 |
| Postal Clerk | 8.68% | 93,101 |
| Loan Representative | 9.31% | 79,128 |
Similar service support supervisor jobs LGBT demographics
| Profession | Percentages of LGBT | Job openings |
|---|---|---|
| Emergency Dispatcher | 6.75% | 29,409 |
| Cash Application Specialist | 6.76% | 63,925 |
| Assistant To The President | 7.79% | 9,200 |
| Medical Collector | 8.49% | 73,797 |
| Postal Clerk | 8.68% | 93,101 |
| Loan Representative | 9.31% | 79,128 |
Foreign languages spoken by service support supervisors
The most common foreign language among service support supervisors is Spanish at 65.1%. The second-most popular foreign language spoken is Chinese at 4.7% and Vietnamese is the third-most popular at 4.7%.
- Spanish, 65.1%
- Chinese, 4.7%
- Vietnamese, 4.7%
- Tagalog, 4.7%
- Arabic, 4.7%
- Other, 16.1%
Service support supervisor languages spoken
| Foreign language | Percentages |
|---|---|
| Spanish | 65.1% |
| Chinese | 4.7% |
| Vietnamese | 4.7% |
| Tagalog | 4.7% |
| Arabic | 4.7% |
| Other | 16.1% |
