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Shuttle operator skills for your resume and career

Updated January 8, 2025
2 min read
Below we've compiled a list of the most critical shuttle operator skills. We ranked the top skills for shuttle operators based on the percentage of resumes they appeared on. For example, 35.4% of shuttle operator resumes contained customer service as a skill. Continue reading to find out what skills a shuttle operator needs to be successful in the workplace.

14 shuttle operator skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how shuttle operators use customer service:
  • Delivered outstanding customer service to patrons.
  • Volunteer services to veterans during relocation / job search; excellent customer service.

2. Shuttle Bus

A shuttle bus is used to transport people to and from places. Airport busses are a commonly used shuttle bus, used to transport people and luggage within an airport.

Here's how shuttle operators use shuttle bus:
  • Operated a shuttle bus on a busy college campus safely and efficiently.
  • Operated shuttle bus transporting college students to and from school.

3. Traffic Laws

Traffic laws are laws that contain a wide range of legal regulations that govern traffic and regulate vehicles. Laws are passed to keep the roads safe and regulate the flow of traffic in good time. Traffic laws include, but are not limited to, speed limit laws, impaired driving laws, insurance laws, and parking laws.

Here's how shuttle operators use traffic laws:
  • Transport loads using a semi-truck while observing all traffic laws and safety regulations.
  • Observed and complied with State and local traffic laws and ordinances, and Agency rules, to ensure passenger safety.

4. Vehicle Inspections

Vehicle inspection refers to the checking of vehicles in terms of safety measure standards.

Here's how shuttle operators use vehicle inspections:
  • Maintained documentation/logs, minor vehicle inspection/maintenance, applied customer-service skills, booked reservations, adhered to schedules, etc.
  • Supplied supervisors with detailed vehicle inspection reports and other statistical data.

5. Safety Equipment

Here's how shuttle operators use safety equipment:
  • Use vehicle repair tools or safety equipment, and test equipment as needed.
  • Assisted all passengers with proper utilization of safety belts and other safety equipment.

6. Transport Passengers

Here's how shuttle operators use transport passengers:
  • Drive Mercedes Sprinters or other company cars to transport passengers.
  • Transport passengers over specified routes while adhering to all policies, traffic regulations and safety procedures

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7. Traffic Regulations

Here's how shuttle operators use traffic regulations:
  • Obeyed traffic regulations utilizing defensive driving skills.
  • Transported customers to and from the Pittsburgh International Airport in a twelve passenger van courteously, complying with all traffic regulations.

8. Passenger Shuttle

Here's how shuttle operators use passenger shuttle:
  • Operated a 22 passenger shuttle van while adhering to company safety standards and operational rules and procedures.
  • Operated passenger shuttle from the Salt Lake City Airport to destinations throughout the Salt Lake area

9. Post-Trip Inspections

Here's how shuttle operators use post-trip inspections:
  • Performed pre-trip and post-trip inspections, maintained vehicle logs.
  • Performed post-trip inspections at end of each commuter run.

10. Front Desk

Here's how shuttle operators use front desk:
  • Assisted with front desk duties of payment acceptance, phone intake and data entry.
  • Created a daily deposit and ensure that the correct starting cash amount is at the front desk for the morning.

11. DOT

Here's how shuttle operators use dot:
  • Conduct strict DoT hazardous material inspections and notify UPS management personnel on non-compliance actions.
  • Contain an immaculate driving record and hold an active DOT physical examination certificate.

12. Rail Cars

Rail Cars, also called railroad cars, are large containers set on a railway and pulled by a locomotive. Rail cars are frequently used for shipping large quantities of product or material, such as metal, chemicals, or livestock; however, a rail car may also transport people such as a subway system. A locomotive often pulls numerous cars that attach to each other, which then form a train.

Here's how shuttle operators use rail cars:
  • Packaged/labeled/sealed hazardous materials for shipping, monitored consoles, loaded/unloaded rail cars, made blends
  • Operate locomotive, switch and block together rail cars for outbound train, put away inbound train cars to various departments.

13. Shuttle Service

Here's how shuttle operators use shuttle service:
  • Experience in operations of shuttle services with US Airways passengers.
  • Provide Shuttle Service for Airport Passengers

14. Emergency Situations

Here's how shuttle operators use emergency situations:
  • Communicate via 2-way radio with dispatchers to exchange information and report accidents or any other emergency situations.
  • Designed a color-coded mapping system for emergency situations in extreme conditions.
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List of shuttle operator skills to add to your resume

The most important skills for a shuttle operator resume and required skills for a shuttle operator to have include:

  • Customer Service
  • Shuttle Bus
  • Traffic Laws
  • Vehicle Inspections
  • Safety Equipment
  • Transport Passengers
  • Traffic Regulations
  • Passenger Shuttle
  • Post-Trip Inspections
  • Front Desk
  • DOT
  • Rail Cars
  • Shuttle Service
  • Emergency Situations

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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