A leading, highly respected real estate investment and fund management firm is seeking a high-caliber Administrative Assistant to support senior leadership in a fast-paced, dynamic environment.
About the Role
This position will provide primary support 2 Managing Directors. The ideal candidate thrives in a hands-on support role, values discretion, and takes pride in being a true administrative partner.
Details:
Hours: 9:00am-5:30/6:00pm (flexibility required, especially with travel)
Compensation: $90,000-$110,000 base (paid hourly) + overtime eligibility + discretionary bonus
Location: Hudson Yards, NYC (Onsite 5 days)
Responsibilities Include:
Heavy calendar management across time zones; anticipating conflicts and handling last-minute changes
Extensive domestic and international travel coordination (business + occasional personal)
Expense report preparation and processing
Acting as a trusted gatekeeper handling sensitive and confidential matters
Supporting onboarding, technology setup, and office operations
Assisting with presentations, reports, and executive materials
Coordinating security-related events and trainings
Office organization, supply management, and special projects as needed
Providing occasional personal assistance, including private travel arrangements
Requirements:
3-5+ years of executive-level administrative experience
Experience supporting multiple senior executives
Exceptional professionalism, discretion, and maturity
Strong organizational skills with the ability to multitask and prioritize
Excellent written and verbal communication skills
Advanced Outlook skills; proficiency in Word, Excel, and PowerPoint (Visio/Adobe a plus)
Comfortable in a fast-paced, high-expectation environment
Bachelor's degree required
What We're Looking For:
Someone who genuinely loves administrative work, is a team player with no ego, and believes no task is too big or too small. This is an opportunity for a career Administrative Assistant who understands the value they bring to leadership and team success.
$35k-50k yearly est. 3d ago
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Director, Healthcare Operations
Confidential Careers 4.2
New York, NY job
The Director of Healthcare Operations serves as a site representative at an assigned healthcare location for all administration and management matters directly related to the specific healthcare site.
Responsibilities include:
Executes the provision of administrative and employment services
Serves as the initial point of contact for the assigned healthcare locations' leadership on administration and management issues
Works with Company Departments to ensure system-wide compliance at the assigned healthcare location
Serves as a project manager to administrative and clinical managers at the assigned healthcare location
Works collaboratively on the local and system level, along with Company Departments, to manage expense and budgets
Analyzes and develops timely responses to requests or changes from the assigned locations' leadership
Communicate and partner with facility staff to improve system-wide performance
Identifies local labor-management issues and serves as point of contact for labor issues in partnership with Company Labor Relations
Maintains oversight of assigned healthcare location team members
Participates in committees and engagements with assigned healthcare location leadership
Qualifications include:
Bachelor's degree, preferably in Business, Health Care Services, public administration or a similar field; a Master's degree is preferred
5 or more years of progressively responsible management experience within a health care facility or medical group practice
Demonstrated competencies in the following areas:
Planning, decision-making and implementation
Analytical capacity (quantitative and qualitative)
Financial management
Organizational ability
Oral and written communication
Project management
Ability to build trust through listening, supporting others and demonstrating integrity
Proficiency in contract management
Excellent client management and business literacy skills
Proficient in use of Microsoft Office Suite (Outlook, Word, PowerPoint, and Excel) required
High attention to detail
Ability to maintain high standards despite pressing deadlines
Ability to work well under pressure, adapt to unexpected events, prioritize and multi-task in a deadline driven environment
Must be able to prioritize a variety of time sensitive tasks
Knowledge and practical application of Federal, State, and local laws with a solid understanding of the general body of laws surrounding Finance, as well as some experience with HR
Excellent interpersonal and communication skills
Annual salary for this position is $120,000 - $150,000.
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.
When determining base salary and/or rate, several factors may be considered as applicable (e.g., location, years of relevant experience, education, credentials, negotiated contracts, budget, and internal equity).
Equal Opportunity Employer
$120k-150k yearly 1d ago
Team Leader Sales Admin Corporate Markets, Audience Solutions
John Wiley & Sons Inc. 4.6
Hoboken, NJ job
Our mission is to unlock human potential. We welcome you for who you are, the background you bring, and we embrace individuals who get excited about learning. Bring your experiences, your perspectives, and your passion; it's in our differences that we empower the way the world learns.
About the Role:
Lead a dynamic team of Sales Coordinators within our Global Sales Admin department, supporting Health, Science, Marketing and Licensing Solutions and Sales Admin operations across multiple regions. This hybrid leadership role combines hands-on team management with continued operational involvement, offering the opportunity to drive both team development and revenue impact while maintaining direct connection to our sales support operations. As the team leader, you will coordinate team workload distribution, monitor service quality, and ensure effective support to Account Managers and Sales Representatives. The role entails handling team scheduling, performance discussions, and basic HR coordination. You will report to the head of the Global Sales Admin organization and facilitate communication between team members and sales admin management. As the team leader, you will maintain operational standards and process consistency across multi-regional activities and support team development through training coordination and knowledge sharing. The role requires the ability to balance individual coordinator responsibilities with team leadership duties to ensure seamless operations and customer service delivery.
How You Will Make an Impact
* A minimum of 3 to 5 years of experience in Sales Administration and Support in a B2B environment
* Leadership experience or strong interest in people development
* Strong background in sales operations, order processing, or customer support
* Experience with SFDC (Salesforce) and sales administration processes
* Ability to work in a complex tech stack environment using multiple systems
* Excellent communication skills and ability to work across multi-regional teams
* Strong organizational skills with attention to detail and process improvement mindset
* Flexibility to balance leadership responsibilities with hands-on operational duties
Job Responsibilities:
* Lead and develop a team of 4 to 5 Sales Coordinators, conducting weekly 1:1s and monthly meetings with Sales Managers
* Perform coordinator duties part-time including order processing, invoicing, and client support to maintain operational continuity
* Support department initiatives and process improvements to align Sales and Admin structure for maximum revenue impact
* Monitor SFDC Queue, aging/on-hold reports, contract compliance, and accounts receivable bypass for accurate reporting and risk mitigation
* Coordinate team workload distribution and monitor service quality to ensure effective support to Account Managers and Sales Representatives
* Handle team scheduling, performance discussions, and basic HR coordination
* Facilitate communication between team members and sales admin management
* Maintain operational standards and process consistency across multi-regional activities
* Support team development through training coordination and knowledge sharing initiatives
* Ensure compliance with Health & Safety policies, SOXA controls, and support annual audit processes <<<
About Wiley:
Wiley is a trusted leader in research and learning, our pioneering solutions and services are paving the way for knowledge seekers as they work to solve the world's most important challenges. We are advocates of advancement, empowering knowledge-seekers to transform today's biggest obstacles into tomorrow's brightest opportunities.
With over 200 years of experience in publishing, we continue to evolve knowledge seekers' steps into strides, illuminating their path forward to personal, educational, and professional success at every stage. Around the globe, we break down barriers for innovators, empowering them to advance discoveries in their fields, adapt their workforces, and shape minds.
Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact for assistance.
We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow.
We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. The range below represents Wiley's good faith and reasonable estimate of the base pay for this role at the time of posting roles either in the United Kingdom, Canada or USA. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies.
When applying, please attach your resume/CV to be considered.
Salary Range:
26,300 GBP to 35,900 GBP#LI-CW1
$94k-119k yearly est. 5d ago
Paralegal
Confidential Global 4.2
New York, NY job
We are seeking a professional corporate Paralegal with excellent communication skills who thrives in a collaborative and fast-paced environment. Prior experience with lease administration is required.
Responsibilities:
• Draft lease agreements including standard lease provisions
• Track workflow process and calendar deadlines
• Organize and file legal documents
• Coordinate lease signing process and provide updates on process
• Assist with other legal documents related to real estate transactions
• Assist in ad-hoc reports and special projects as needed
Qualifications:
• Highly proficient in Microsoft Office
• Prior commercial real estate experience required, at least 7 years
• Expert in multi-tasking, organizing, and prioritizing a must
• Strong written and verbal communication skills
• Detail oriented with ability to work independently and prioritize workload
• Demonstrates a high level of integrity and professionalism
• Energetic, responsive team player with the interest to take initiative and work in a fast-paced environment
$47k-70k yearly est. 23h ago
Senior Director of Labor (JD Required)
Confidential Careers 4.2
New York, NY job
Senior Director of Labor, as part of the General Counsel's Office, is responsible for analyzing, managing, and advising on labor and employment matters for the organization and ensuring compliance with the Company's obligations under various collective bargaining agreements.
Responsibilities:
Manage legal affairs related to labor issues including litigation, arbitration, and ensuring compliance with all applicable statutory and regulatory requirements.
Negotiate and draft collective bargaining agreements and memoranda of understanding, provide advice and counsel regarding applicable collective bargaining agreements and engage union representatives to address matters related to the CBAs.
Represent the organization in state and federal court, before administrative tribunals and governmental bodies, and during bargaining sessions with unions.
Draft position statements, policies and procedures, and various corporate related documents.
Supervise/monitor the activities of retained outside counsel.
Provide leadership, guidance, and support to a team of labor specialists who manage employee issues including disciplinary matters, investigations and other labor/employment matters.
Mitigate Company's risk and liability through compliance with applicable laws and regulations.
5 days per week on site required.
Qualifications:
Law Degree from an accredited law school.
Licensed and registered to practice law in New York State.
Eight or more years of relevant, progressive experience as a practicing attorney required.
Labor and Employment litigation/arbitration experience and negotiation skills required.
Experience in unionized healthcare organizations required.
Labor and employment law knowledge and experience with applicable federal and state laws and regulations required.
Ability to operate independently with minimal supervision and address a variety of legal issues.
Excellent interpersonal and communication skills.
Ideal candidate will be a quick study; able to think strategically while also being detail- oriented; work well under pressure and able to juggle multiple priorities; have excellent interpersonal, speaking and writing skills; a strong academic background; excellent analytical and advising skills; and demonstrated judgment and discretion. Looking for someone to take a hands-on role within a small but dynamic legal department.
Annual Salary = $180,000 to 220,000.00
$180k-220k yearly 4d ago
Data Analyst - Power BI Specialist
John Wiley & Sons 4.6
Hoboken, NJ job
Our mission is to unlock human potential. We welcome you for who you are, the background you bring, and we embrace individuals who get excited about learning. Bring your experiences, your perspectives, and your passion; it's in our differences that we empower the way the world learns.
About the Role:
At Wiley, we welcome you for who you are, the background you bring, and embrace individuals who get excited about learning whether online or by book. Learning is for everyone, and so is our workplace. Bring your experiences, your perspectives, and your passion. It's in our differences that we empower the way the world learns.
We are seeking a highly skilled and experienced Data Analyst with Power BI Specialty to join a dynamic team of marketing analysts in driving forward our mission to transform business and ad tech data into valuable marketing insights. As a Data Analyst / Power BI Specialist in the Wiley Marketing team, you will play a crucial role developing strategically important shared data models for reports that influence strategic decision-making, shed light on campaign performance, and ensure the success of our publishing initiatives. We're looking for a methodical, future-thinker, who can support and guide others in the team to do the same. We have rich data landscape at our fingertips; this role is a key advocate in its practical application to benefit marketing effectiveness.
How you will make an impact:
Develop and maintain shared semantic models in Power BI using star schema design.
Develop SQL queries to extract and manipulate data from our BigQuery database for use in Power BI.
Define and implement best practice report/data management through Microsoft Fabric integrations
Review and maintain reports for performance optimizations, style consistency, and best practice improvements.
Consult on wireframe design during the early stages of building new reports to provide guidance on effective visualization and user experience.
Consult on the development of strategically insightful reporting dashboards with actionable insights to support key stakeholder decision-making processes.
We are looking for people who have:
Experience (4+ years) in Data Modelling, Data Visualization, Data Analysis, or similar.
Demonstrated experience with Power BI, semantic models, and other Microsoft Fabric tools.
Demonstrated proficiency creating SQL queries to manipulate large datasets.
Strong analytical and problem-solving skills, with a focus on best practice and data governance.
Strong communication skills, with the ability to define requirements and explain technical concepts to both technical and non-technical stakeholders.
Experience with BigQuery or other data warehousing platforms.
About Wiley:
We are in one of the most dynamic periods in our history as technology, globalism and economic diversity create far-reaching changes in the world. As a learning business, Wiley makes meaningful contributions to research discovery and lifelong learning by helping organizations achieve their goals and people achieve success from education through their career. We may have been founded over two centuries ago, but our secret to success remains the same: change with the times and adapt to meet the ever-evolving needs of our customers. The company's headquarters are located in Hoboken, New Jersey, with operations in the U.S., Europe, Asia, Australia, and Canada.
Wiley is an equal opportunity/affirmative action employer. We evaluate qualified applicants and treat all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or based on any individual's status in any group or class protected by applicable federal, state or local laws.
When applying, please attach your resume/CV to be considered. A link to a sample portfolio is suggested but not required.
About Wiley:
Wiley is a trusted leader in research and learning, our pioneering solutions and services are paving the way for knowledge seekers as they work to solve the world's most important challenges. We are advocates of advancement, empowering knowledge-seekers to transform today's biggest obstacles into tomorrow's brightest opportunities.
With over 200 years of experience in publishing, we continue to evolve knowledge seekers' steps into strides, illuminating their path forward to personal, educational, and professional success at every stage. Around the globe, we break down barriers for innovators, empowering them to advance discoveries in their fields, adapt their workforces, and shape minds.
Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact ******************* for assistance.
We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow.
We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. The range below represents Wiley's good faith and reasonable estimate of the base pay for this role at the time of posting roles either in the United Kingdom, Canada or USA. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies.
When applying, please attach your resume/CV to be considered.
Salary Range:
85,500 USD to 122,567 USD#LI-CW1
$65k-87k yearly est. Auto-Apply 46d ago
Editor in Chief / Deputy Editor (Environmental Engineering)
John Wiley & Sons, Inc. 4.6
Hoboken, NJ job
Our mission is to unlock human potential. We welcome you for who you are, the background you bring, and we embrace individuals who get excited about learning. Bring your experiences, your perspectives, and your passion; it's in our differences that we empower the way the world learns.
About the Role:
We are seeking a highly motivated and strategic Deputy Editor to join Wiley's Advanced team, serving as Deputy Editor [Environmental Engineering] for our flagship journal, Advanced Science, and contribute to other related Advanced titles. The ideal candidate will be a dedicated Advanced portfolio ambassador with an extensive global network and experience in Environmental Engineering, driving strategic initiatives that bridge groundbreaking research communities and shape how interdisciplinary science is published and shared worldwide. The Deputy Editor actively participates in the peer review process and decision-making for submitted manuscripts while ensuring adoption of best practices and the highest ethical standards in publishing.
How you will make an impact:
* Develop and execute strategic initiatives to grow Wiley's Advanced Portfolio within Environmental Engineering and the broader environmental sciences globally.
* Commission high-quality papers and build collaborative relationships with leading researchers through community engagement to enhance content quality and brand influence.
* Collaborate with the global editorial team to manage manuscripts submitted from related subject areas for Advanced Science and the related Advanced journals.
* Collaborate closely with other teams to devise and implement brand-enhancing events and initiatives for both short-term and long-term success.
* Lead generation and ideas for subject-related products passed on to appropriate colleagues
What we look for:
* PhD in Environmental Engineering, preferably in the context of carbon capture, climate adaptation, environmental pollution or related areas. Post-doctoral experience would be preferred.
* Manuscript handling experience (prescreening, peer review, final decision, appeals and integrity cases).
* Subject-Matter Expertise (academic).
* Strong global network within research communities and proven track record of engaging with top-tier research talents.
* Displays high integrity and honesty.
* Mindset with ability to identify opportunities and convert strategic visions into actionable plans.
* Excellent communication and relationship-building skills with both internal and external stakeholders.
* Love to travel (internationally).
More about the Job Description:
The Deputy Editor is entrusted with the strategic development and execution of initiatives aimed at growing Wiley's Advanced Portfolio within the disciplines of Environmental Engineering and related Environmental Science disciplines. With an extensive global network, the Deputy Editor serves as a dedicated ambassador and advocate for Wiley's Advanced Portfolio in the Environmental Engineering and Sustainability research community.
This role is pivotal for the advancement and expansion of a critically important brand, ensuring alignment with and achievement of the company's strategic goals and objectives. The Deputy Editor is tasked with converting strategic visions into actionable plans, identifying and seizing opportunities to meet the targets set for Research Publishing. In close collaboration with the marketing team, they will devise and implement a range of brand-enhancing events and initiatives aimed at both short-term and long-term success.
The Deputy Editor will concentrate on enriching the content and elevating the brand profile of Advanced Science, effectively directing excess submissions to relevant clusters within Wiley's Environmental Sciences portfolio. Additionally, the Deputy Editor will help to launch one or more new spin off titles in the relevant subjects.
By actively engaging with research communities, the Deputy Editor is committed to commissioning high-quality papers, extending the brand's influence, and forging positive, collaborative relationships with leading researchers. They approach their work with an understanding of the needs of both external and internal stakeholders, driving forward initiatives that connect with top-tier research talents.
The Deputy Editor will provide regular updates to the Senior Manager on community engagement efforts and journal development progress. These reports will include evidence of the impact made by the Environmental Engineering initiatives and demonstrate the successful delivery of strategic goals for Wiley's Advanced Portfolio. They will also outline programs and strategies designed to attract and retain authors, as well as to enhance the growth of high-quality content within Advanced Science, across the Advanced portfolio, and the related subject clusters.
About Wiley:
Wiley is a trusted leader in research and learning, our pioneering solutions and services are paving the way for knowledge seekers as they work to solve the world's most important challenges. We are advocates of advancement, empowering knowledge-seekers to transform today's biggest obstacles into tomorrow's brightest opportunities.
With over 200 years of experience in publishing, we continue to evolve knowledge seekers' steps into strides, illuminating their path forward to personal, educational, and professional success at every stage. Around the globe, we break down barriers for innovators, empowering them to advance discoveries in their fields, adapt their workforces, and shape minds.
Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact ******************* for assistance.
We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow.
We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies. Wiley proactively displays target base pay range for United Kingdom, Canada and USA based roles.
When applying, please attach your resume/CV to be considered.
#LI-YZ1
$85k-109k yearly est. 4d ago
Software Development Manager
Verisk Analytics 4.6
Jersey City, NJ job
Demonstrated ability to articulate requirements, design, development, integration, test plans, migration/cutover plans and ongoing documentation of processes and change modifications.
Ability to remain agile and adjust priorities based on workload, management directives and customer demands.
Flexible management style; ability to quickly adapt to changing work environments and be hands-on as needed.
Proven ability to build customer, business and peer relationships and manage business needs and expectations.
Bachelor's degree preferred in Computer Science or Information Systems and proven technical background, excellent technical, management, problem-solving skills.
Ability to present complex technical information in a clear and concise manner to a variety of audiences.
Ability to deliver simple and elegant software solutions, digital content centric products, utilizing Agile development processes. Ability to lead teams of software developers and analysts, internal customers, infrastructure and operations teams and vendors to drive results.
At least 1-3 years of management plus at least 8 years of experience with building and operating high-volume content management and authoring applications.
Proven experience in application analysis, application architecture and development.
Strong understanding of web, desktop application and database concepts
Expertise in Microsoft .Net, Sharepoint, C#, TFS, JS, Search Engines (solr, elastic search, FAST) and SQL Server
Experience in developing content authoring and content management systems or products is highly desirable.
Experience in cloud-based environment is desired. AWS experience or familiarity is a big plus.
Experience in Budgeting and Forecasting a big plus.
Systems architecture and development experience is required.
Excellent written and verbal communication skills.
Ability to communicate effectively to audiences at all levels. Ability to exercise executive-friendly communication skills.
#LI-MB1
#LI-Hybrid
Effectively lead and manage a team of developers and analysts in gathering requirements, designing, developing, testing, and deploying high-volume, customer-facing digital applications that deliver seamless user experiences.
Engage and manage globally distributed teams, and provide hands-on management, mentoring, and coaching of resources and drive annual goals.
Decide on suitable strategies and objectives needed to meet system transformation goals including but not limited to the re-host, re-invention and buy vs. build decisions required
Provide architectural expertise, direction, and assistance to analysts and software developers and effectively resolve production problems in a timely manner.
Effectively communicate software solution expectations to internal customers, team members and other stakeholders.
Propose, lead and implement scalable, sustainable and cost-effective solutions meeting internal and external customers' objectives.
Engage with senior management, peers and internal customers to plan and prioritize projects and resource allocation.
Proactively communicate statuses, issues and escalations to senior management and stakeholders.
Work with external vendors to source, negotiate and manage contract resources and solution services.
$112k-142k yearly est. Auto-Apply 45d ago
Fire Protection Field Analyst/PPC Field Representative - Portland, ME
Verisk Analytics 4.6
Jersey City, NJ job
Verisk Analytics is a leading data analytics provider serving customers in insurance, natural resources, and financial services. We've been delivering data, analytics, and decision support services to our customers for more than 45 years. At Verisk, you'll be part of an organization that's committed to serving the long-term interests of our stakeholders, including the communities where we operate.
Verisk Insurance Solutions is a leading source of information about property/casualty insurance risk. For a broad spectrum of commercial and personal lines of insurance, Verisk provides statistical, actuarial, underwriting, and claims information and analytics; compliance and fraud identification tools; policy language; information about specific locations; and technical services. Verisk serves insurers, reinsurers, agents and brokers, insurance regulators, risk managers, and other participants in the property/casualty insurance marketplace.
If you are self-motivated, detail-oriented, and enjoy working in the field and meeting people, then we have a terrific position for you to conduct fire protection ratings in the Maine territory,
Bachelor's degree in a technical discipline or equivalent experience preferred and one year of experience in fire/property insurance, fire protection services or engineering. Field experience performing detailed analyses preferred.
Satisfactory completion of prescribed in-house training or equivalent required and demonstrated ability to perform all field work assignments at this grade level.
Ability to observe, examine, measure, analyze, map, gather data, and describe all aspects of a community's fire protection capability and safely operate a vehicle to and from all sites. This will involve occasional lifting of up to 40 lbs. and regular climbing of stairs and ladders, working in all types of neighborhoods and environments. It may be necessary to drive a vehicle for extended periods of time.
Good customer service and one-on-one interpersonal skills with the ability to communicate ideas and concepts clearly and provide constructive feedback. Ability to conduct on-the-job training. Good verbal and written communication skills.
Ability to conduct public speaking engagements on discipline to groups of all sizes. Adequate technical proficiency and communication skills to represent Verisk in trade group settings.
Knowledge and experience resulting in demonstrated proficiency with personal computers and Microsoft applications.
Valid driver's license and maintenance of satisfactory driving record in accordance with company policies. Overnight and/or air travel (in and out of state) may be required.
#LI-MB1
#LI-Remote
Your major responsibilities will involve conducting comprehensive studies of:
Consults with clients to conduct, analyze and document studies of communications resources and procedures relating to dispatch of fire alarms; fire department equipment, staffing, training and geographic distribution; water supply networks, including hydraulic analysis of water system capability; and building information pertaining to PPC requirements.
Completes verifications in the office and in the field and plans trips to ensure efficient, cost effective and timely completion of work.
Conducts studies to determine complex and moderately complex community hazard mitigation gradings as assigned and prepares appropriate reports in accordance with corporate standards.
May assist in coordinating meetings with local officials in small group and/or workshop formats and may offer information or advice as requested.
Provides customer support for Verisk products through on-site visits as needed.
May serve as a mentor and trainer to less experienced staff as needed.
Maintains corporate standards of quality, timeliness, productivity and customer service.
Maintains CHM equipment and supplies in accordance with Verisk policies.
$76k-100k yearly est. Auto-Apply 60d+ ago
Talent Programs Specialist
Verisk Analytics 4.6
Jersey City, NJ job
We're seeking a detail-oriented and tech-savvy Senior Talent Analyst to help deliver impactful people initiatives. In this role, you'll support the execution of employee listening surveys, assist with delivery of talent processes in Oracle, and manage logistics and coordination of the executive leadership program. You'll analyze data to uncover insights, track progress, and enable better decision-making. The ideal candidate has strong project management skills, experience with HR systems, an analytical mindset, and a passion for enhancing the employee experience. This role is based in our Jersey City, NJ office or our Boston, MA office, which both have a flexible hybrid work model.
Bachelor's degree or equivalent, with at least 3 years of HR related work experience.
Strong organizational skills, attention to detail, project management, and proficiency in prioritizing/reprioritizing tasks based on changing needs.
Skilled in analyzing data, driving insights, and recommending decisions.
HR technology systems experience.
Expert in MS Office applications; intermediate to advanced level in Excel, Word and PowerPoint.
Strong written and verbal communication skills, with experience creating employee-facing communications.
A self-starter with good judgement, creativity, and strong problem-solving skills.
Organized and detail oriented, with an orientation towards continuous process improvement.
#LI-LM03
#LI-Hybrid
Program Management
Assist with preparation, set-up, and ongoing maintenance of engagement surveys including data entry and audit, report set-up, and access permissions.
Partner with Senior Advisor, Talent Management to analyze engagement survey data (from annual and continuous surveys), generate insights, guide action planning, and track progress.
Assist with preparation and collation of responses to annual Great Places to Work submission.
Assist team members to manage timelines and logistics to ensure successful execution of talent cycles and executive leadership and high potential development programs.
Technology & Data
Support optimization of Oracle Talent modules, including configuration, testing, and user support.
Support optimization and management of the Culture Amp Engagement platform.
Assist with reporting and data analysis across the team, including program feedback consolidation and preparation of quarterly dashboards for HRBPs.
Communications
Support in the development of communication materials for the executive leadership program participants and to guide HRBPs and end users through our talent processes.
In partnership with SMEs, review and update Compass and Knowledge article content ensuring accuracy.
$75k-105k yearly est. Auto-Apply 60d+ ago
Sr. Manager, HR M&A and Integrations
John Wiley & Sons 4.6
Hoboken, NJ job
Our mission is to unlock human potential. We welcome you for who you are, the background you bring, and we embrace individuals who get excited about learning. Bring your experiences, your perspectives, and your passion; it's in our differences that we empower the way the world learns.
About the Role:
We're looking for a dynamic M&A professional to join our People Organization as a key architect of how we grow and evolve our business. As Senior Manager, HR M&A & Integrations, you'll be the orchestrator of People-related M&A activities from due diligence through transition completion. You'll work directly with Corporate Development, Finance, Legal, Technology, and C-suite leaders to assess risks, design integration or separation strategies, and ensure seamless transitions for employees. You'll also shape the future of how Wiley approaches M&A by continuously evolving our playbook based on what you learn. This isn't a checklist role - it's for someone who builds bridges across complex stakeholder landscapes and delivers results when the path isn't always clear.
M&A and divestitures are critical strategic levers for Wiley. This role directly impacts employee retention, cultural cohesion, deal value realization, and our ability to execute on portfolio strategy. In this role, you'll have direct influence on these outcomes while building a capability that positions Wiley for future growth and evolution.
Job Responsibilities
Lead Due Diligence & Risk Assessment
Conduct comprehensive assessment of People-related risks, opportunities, and integration or separation complexity
Analyze compensation, benefits, policies, and organizational structures; identify gaps and design mitigation strategies
Partner with Rewards and People Business Partner teams to assess key talent and design retention strategies that protect critical capabilities during transitions
Represent the People Organization in cross-functional stakeholder meetings, translating HR complexities into business-focused insights
Coordinate people data requests and manage sensitive information with discretion
Drive Day 1 Readiness
Own the integration or separation plan end-to-end from design through execution, managing timelines, milestones, and interdependencies across People Centers of Excellence
Collaborate with Rewards to design and implement compensation and benefits integration strategies that balance market competitiveness, internal equity, and cost considerations
Coordinate the orderly transfer of employees to acquiring entities, including benefits continuation/changes, final payroll processing, and separation
Partner with HRIS and Talent Acquisition to orchestrate offer letter delivery (acquisitions), employment transitions (divestitures), onboarding, HRIS system entry/exit, payroll setup, and benefits enrollment or termination
Work with People Business Partners and Change & Communications teams to craft employee communications that build trust and clarity during transitions
Partner with Employment Law to ensure compliance with employment laws, transfer regulations (TUPE, WARN, etc.), and contractual obligations in all jurisdictions
Anticipate roadblocks, troubleshoot in real-time, and keep transactions moving forward
Build & Refine Our M&A Capability
Establish strong working relationships with Corporate Development, Finance, Legal, Technology, and business leaders to create seamless M&A and divestiture processes
Maintain and evolve Wiley's People M&A COE, ensuring it reflects best practices and our unique organizational context
Serve as the go-to M&A expert within the People Organization
Lead Strategic People Projects
Take on high-impact special projects within the People Organization, including global benefits initiatives. Provide surge support to Compensation and Benefits teams during peak periods
Required Qualifications:
M&A Experience: Proven experience in HR with significant hands-on M&A experience across acquisitions and/or divestitures
Project Management Excellence: Proven ability to manage complex, multi-workstream projects with competing priorities and tight deadlines
Cross-Functional Collaboration: Track record of building credibility and influencing across organizational boundaries
Problem-Solving Orientation: You see around corners, anticipate issues before they become crises, and develop pragmatic solutions
Resourcefulness: You figure out how to get things done even when resources are limited or the path is unclear
Resilience: You stay steady under pressure, adapt quickly to changing circumstances, and maintain momentum through complexity and ambiguity
HR Functional Expertise: General knowledge of compensation, benefits, HRIS systems, and HR policies across multiple jurisdictions
Communication Skills: Ability to translate technical HR concepts into business language and deliver messages with clarity and impact, especially during periods of change and uncertainty.
Preferred Qualifications
5+ years in HR with significant hands-on M&A experience across acquisitions and/or divestitures
Bachelor's degree
About Wiley:
Wiley is a trusted leader in research and learning, our pioneering solutions and services are paving the way for knowledge seekers as they work to solve the world's most important challenges. We are advocates of advancement, empowering knowledge-seekers to transform today's biggest obstacles into tomorrow's brightest opportunities.
With over 200 years of experience in publishing, we continue to evolve knowledge seekers' steps into strides, illuminating their path forward to personal, educational, and professional success at every stage. Around the globe, we break down barriers for innovators, empowering them to advance discoveries in their fields, adapt their workforces, and shape minds.
Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact ******************* for assistance.
We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow.
We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. The range below represents Wiley's good faith and reasonable estimate of the base pay for this role at the time of posting roles either in the United Kingdom, Canada or USA. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies.
When applying, please attach your resume/CV to be considered.
Salary Range:
113,800 USD to 166,867 USD#LI-JG1
$106k-139k yearly est. Auto-Apply 10d ago
Senior Executive Assistant
Verisk Analytics 4.6
Jersey City, NJ job
Are you a highly effective administrative professional with a go-getter attitude and a proven track record in supporting senior executives? Are you interested in leveraging your talents while advancing your career in a thriving fast-paced publicly traded company as a part of the executive office team? If you're computer savvy, professional, reliable, resourceful, and have stellar communications skills, please read on…
At Verisk, you can build a rewarding career with challenging and meaningful work, create a positive, lasting impact on the business, and find the support, coaching, and training it takes to advance your career. Our commitment to individual choice lets you customize aspects of your career path, your educational opportunities and your benefits. And our culture of innovation means your ideas on how to improve our business will be heard. As key contributors to our success, our team members enjoy working in a business casual, collaborative environment that offers state-of-the-art resources, advanced technologies and an excellent benefits package!
We are looking for a self-starter who has the ability and the drive to provide high level support to Verisk's President of Claims.
This Senior Executive Assistant role requires a unique mix of strong organizational skills in order to manage calendars and scheduling, domestic and international business travel, customer meetings, management meetings, employee town halls, off-site conferences, videoconferences and other virtual events. You will be expected to create and update presentations intended for Verisk's Board of Directors, senior management and key customers; prepare formal business correspondence; manage communications; and follow-up on outstanding items as necessary. The successful candidate will need to maintain continuous contact and personal communication with Verisk executive management and senior business leaders globally, as well as with external parties - including senior leaders of companies. Your presence, character and professionalism will make you a cultural champion for the Verisk Way. You hold the front line of the organization you support, and working in the Executive offices of Verisk, you will interface regularly with all levels of staff both internally and externally, as well as with visitors to the C-suite.
This position is based in our Jersey City, NJ office, conveniently located across the street from the Newport path station. Just one stop from Christopher Street, we're an easy 10 minute commute from lower Manhattan (and about 20 minutes from Brooklyn).
8-10 years' experience in a senior administrative role supporting executives with global responsibility. College degree strongly desired but not required.
Familiarity with a dynamic and fast-paced global company's operating rhythm and processes; Must be able to adapt procedures, processes and techniques to the completion of assignments and in line with the department's and team's needs.
Excellent organizational, problem-solving and follow-up skills, and the ability to effectively handle multiple priorities while working under little supervision.
Professional demeanor at all times, regardless of pressures of the job. Must be an exemplary representative of the company in all dealings with internal management/staff and external customers and partners.
Executive presence, maturity and judgment, and sound decision-making in order to communicate on an executive level and maintain a high degree of confidentiality.
High level of motivation, integrity, self-confidence and the ability to take initiative; collaborative team player with proactive approach. Establish and maintain strong working relationships with other executive administrative assistants across Verisk.
Prior experience submitting expenses, providing heavy calendar management, and reviewing incoming correspondence / emails and preparing responses. Flawless skills managing Concur travel and expense programs, for global multi-currency travel, are required.
Highly proficient in MS Office (Word, Excel, Outlook and PowerPoint) as well as other web based programs, video conferencing and scanning
Proficiency in Diligent or similar Board of Directors management software preferred
Effective interpersonal and listening skills, telephone etiquette, superior oral and written communication skills, proofreading skills and attention to detail.
Ability to work with pace, good humor and independence, balanced with a consummate sense of professionalism.
Driven to get things done with excellence and timeliness.
#LI-MV2
Manages multiple, ever changing calendar of appointments and proactively identifies and solves for potential scheduling conflict
Intense, extensive global and domestic travel planning, end to end management of complex and time sensitive travel logistics including scheduling flights, hotel accommodations, ground transportation, visa processing, etc. Anticipate, identify, analyze and solve issues/timing conflicts independently and discretely, and prepare detailed itineraries and ensure accuracy and timely delivery of travel documents to travelers.
Manage all types of daily correspondence to ensure professional, accurate and timely response and appropriate prioritization.
Prepare, reconcile and track expense reporting and reimbursement via Concur.
Oversee the set-up and agenda for planning and execution of internal and external events, including researching venues, coordinating guest speakers, scouting locations, coordinating scheduling, accommodations, AV needs, catering, etc.
Organize and safeguard all highly confidential company files and information.
Assist in ad-hoc reports and other requests as needed. Assist with overflow, assistant back-up coverage and day-to-day tasks and provide support to visiting senior business leaders and other C-suite leaders, as needed
Create and develop highly professional visual presentations for senior management.
Answer phones for executive management. Take messages or field/answer all routine and non-routine questions. Work in cooperation with other executive administrative assistants to cover phones.
Act as a liaison with other departments and outside companies; work cooperatively with all levels of staff. Handle confidential and non-routine information and explain policies when necessary to team and colleagues.
Initiate and maintain organizational and tracking systems, including filing systems
Successfully completes ad hoc projects including research and drafting assignments
$76k-108k yearly est. Auto-Apply 4d ago
Software Development Engineer in Test II
Verisk Analytics 4.6
Jersey City, NJ job
Do you have 3+ years of experience and thrive in a small, dynamic, and fast-paced team? Are you curious about how things work and enjoy trying to break things? Do you want work where you are valued as a key member of the engineering team? If this entices you, read on...
The candidate will report directly to a special project team that has been charged with redesigning and enhancing ISO ClaimSearch , the insurance industry's premier and only all claims database. He/she will work closely with a small number of agile teams serving as the QA Analyst II and drive all processes and tools used to achieve automated regression & functional testing. Prior experience developing and implementing automated regression testing suites is required.
Experience breaking complex software systems
Experience evaluating software architectures and designs to identify potential quality, performance, and scalability weaknesses or limitations and developing an automated test regimen to fully exercise these suspect areas
Experience leading QA process development, execution, and documentation
A strong command of manual and automated testing methodologies and general quality concepts
Experience with Agile and Scrum
Experience with scripting software automation testing products, including Selenium and Cucumber
Experience with Automation Framework Development using Selenium and Java
Experience in TDD, BDD, and ATDD
Experience in designing automation testing tools to test databases and APIs using
Experience in Mobile Automation Testing tools
Experience with LoadRunner/JMeter load testing
Extensive knowledge of web technologies and experience testing web APIs/REST services
Experience in automating complex systems integration (End-To-End)
Experience integrating the execution of Selenium regression scripts with Continuous Integration build servers like Jenkins
Experience testing hosted/cloud SaaS web applications is highly desirable
Experience in Mobile Automation testing and tools
Experience testing native mobile applications is desirable
Bachelor's in Computer Science, or related field or equivalent experience
Own the Software QA process, including developing, implementing, and maintaining test plans, test scenarios, and test cases
Analyze requirements and design specifications for test case development
Recommend test automation approach, tools, and frameworks
Develop test infrastructure and custom automation tools as needed to expand test coverage and enable non-functional testing
Perform manual and automated tests for our website and applications
Prioritize test execution
Find and report defects with detailed, accurate, and concise steps to reproduce
Assist developers in discovering and researching defects, and recommend system enhancements
Complete ownership for all testing across multiple applications built with a varied set of tools/technologies
Hands-on testing that includes analyzing requirements, preparing test plans, and building appropriate test cases to validate the functionality being built
Support and execution of the application testing phase (functional & non-functional) to ensure all software meets requirements before changes are placed in production.
Liaison/co-ordination with other technology groups (across sites) to coordinate/execute end-end testing
Drive all efforts on test automation, including planning, hands-on scripting, and oversight of other resources working on automation.
$73k-96k yearly est. Auto-Apply 11d ago
Business Continuity Specialist
Verisk Analytics 4.6
Jersey City, NJ job
The Business Continuity Specialist is expected to apply a deep understanding of evolving disruption risks and industry trends to deliver efficient and effective business continuity plans that satisfy all regulatory, compliance, and customer requirements, enabling Verisk to establish a competitive advantage in the marketplace. The applicant should be a highly motivated and energetic self-starter with strong organizational and time management skills. Have a proven track record to operate in a fast-paced, challenging & changing environment. They should take a broad and deep perspective to problem-solving and excel at influencing business decisions with cross functional teams at all levels of an organization. Willing to travel with little notice and be call 24 by 7. Position is based in our Jersey City, NJ global headquarters which offers a hybrid work model.
Bachelor's degree in business or a risk-related field and 3-5 years of relevant experience
Minimum of 3 years' experience managing continuity and/or emergency preparedness programs.
Proficient and broad knowledge in business continuity recovery processes, concepts, strategies and methodologies including risk assessment, business impact analysis, recovery procedures training metrics and crisis management
Proficient and strong understanding of ISO 22301 requirements and concepts
Experience in developing and conducting business continuity and crisis management exercises. Proficient in the development of after-action reports, documenting results, and the delivery of findings and recommendations to senior business leaders.
Strong working knowledge of security management, business operations, risk management, response management and physical security assessments. Professional business continuity and crisis management certifications are a plus.
Strong cross-functional communication and documentation skills.
Demonstrate superior leadership, consulting, analysis, presentation and project management skills. Strong knowledge of Microsoft Office including MS Excel and PowerPoint. Experience with vendor risk tracking platforms is a plus.
Travel Required: 5-10%
#LI-LM03
#LI-Hybrid
Coordinate and lead Business Impact Analysis workshops, hold recovery strategy reviews and create business continuity plans in alignment with ISO 22301
Team with Business Units to capture their business continuity requirements and unify their business continuity planning
Create and lead business continuity and crisis management exercises and author after action reports
Support Global Protection Services crisis management and emergency response efforts
Demonstrate strategic and analytical thinking with advanced program management capabilities
Excellent team skills, both as a leader and as a team member
Strong organizational and conflict management skills
Completes all responsibilities as outlined on annual performance plan.
Completes all special projects and other duties as assigned.
Must be able to perform duties with or without reasonable accommodation.
$72k-90k yearly est. Auto-Apply 60d+ ago
Senior Sales Engineer - AI/ML Solutions
John Wiley & Sons 4.6
Hoboken, NJ job
Our mission is to unlock human potential. We welcome you for who you are, the background you bring, and we embrace individuals who get excited about learning. Bring your experiences, your perspectives, and your passion; it's in our differences that we empower the way the world learns.
About the Role:
Wiley's AI Growth team is seeking a Senior Sales Engineer, AI/ML Solutions to accelerate the adoption of AI-powered research tools across corporate R&D departments. The AI Growth team is building next-generation AI solutions: including RAG-based research discovery, literature synthesis, and intelligent AI agents to transform how researchers discover, evaluate, and create scholarly content while driving sustainable AI revenue growth and establishing Wiley as a trusted AI partner in the research ecosystem.
The Sales Engineering function within the AI Growth team is critical to this customer facing effort by translating complex AI capabilities into tangible value for research stakeholders, architecting solutions that integrate seamlessly with existing corporate research workflows, and validating technical feasibility through hands-on proof-of-concepts. Sales Engineers serve as the technical bridge between Wiley's AI product capabilities and customer research needs, ensuring our solutions deliver measurable impact on research velocity, publication quality, and knowledge discovery. More specifically this person will own life‑sciences POCs that measurably improve literature surveillance/systematic review, regulatory evidence packages, and competitive intelligence, integrating with common research stacks and aligning with regulatory expectations
Reporting to the Director of AI Product Management, this role will drive revenue growth and customer success by serving as the primary technical advisor to prospective customers throughout 12-18 month enterprise sales cycles. It will deliver compelling technical demonstrations of RAG systems, vector databases, LLM orchestration frameworks, and AI agent architectures tailored to corporate research workflows, including literature discovery, peer review optimization, and automated research assistance. The role will architect and execute proof-of-concepts that validate AI value propositions with corporate customers ranging from pharmaceutical companies, biotechnology firms, healthcare institutions, medical device manufacturers, and corporate R&D organizations. In addition, it will partner closely with Account Executives to develop technical proposals, respond to RFPs, and address security and compliance requirements specific to life sciences and healthcare environments, while serving as the voice of the customer to Product and Engineering teams to inform roadmap priorities.
Technical Demonstrations & Sales Enablement: Deliver compelling live demonstrations communicating the value of our AI data solution within RAG systems, vector databases, LLM orchestration frameworks, and AI agent architectures to prospective customers throughout the sales cycle; collaborate with Account Executives on deal strategy, technical discovery; qualify technical fit and budget authority; navigate complex stakeholder groups including IT, security, legal, and research leadership; and guide product marketing to create customized sales collateral and competitive positioning materials.
Proof-of-Concept Design & Execution: Architect and implement 3-6 month technical POCs that validate AI solution performance against customer success criteria, including agentic RAG workflows, multi-database orchestration, and integration with existing research infrastructure.
Technical Advisory & Solution Architecture: Serve as trusted technical advisor throughout 12-18 month sales cycles, architecting AI solutions that address complex research workflows for pharmaceutical, biotech, and healthcare customers while ensuring seamless integration with legacy systems and compliance with industry regulations.
Customer Intelligence & Product Feedback: Gather detailed customer insights, competitive intelligence, and feature requirements through prospect engagements; synthesize patterns and themes; advocate for customer needs with Product and Engineering teams to inform roadmap priorities.
AI Agent Solutions Design: Demonstrate and architect AI agent solutions that autonomously execute complex research tasks using multi-agent systems, agentic RAG patterns, tool-based actions, and conversational memory-including systematic literature reviews, competitive intelligence, regulatory analysis, and multi-step scientific inquiry workflows.
Thought Leadership & Content Creation: Develop whitepapers, reference architectures, case studies, and technical blog posts; deliver presentations at industry conferences, create demonstration videos and webinar content that establishes Wiley's technical authority in AI-powered research.
Education
Bachelor's degree in Computer Science, Bioinformatics, Engineering, or related technical field or equivalent experience
Prior Experience / Industry or Other
5-7 years in technical customer-facing roles (Sales Engineering, Solutions Architect, Product Management, Technical Account Manager) with enterprise customers; AI R&D
Required Skills, Knowledge and Characteristics
Python (read/modify); RAG architectures; Vector databases (Pinecone, Weaviate, Chroma); LLM orchestration (LangChain, LlamaIndex); AI agent frameworks; Cloud AI platforms (AWS/Azure/GCP)
Technical and Business Competencies
Technical demonstrations & POC execution; Solution architecture; Enterprise sales cycle management; Stakeholder navigation; Product sense, KPI tracking
Self-Management Competencies
Self-directed execution across 12-18 month sales cycles; Time management with multiple concurrent prospects; Problem-solving orientation; Adaptability to diverse customer needs
Management and Leadership Competencies
Cross-functional collaboration (Sales, Product, Engineering teams); Executive presence; Influence without authority; Customer advocacy
Language Requirements
English (fluent written and verbal)
Physical Requirements
Ability to travel 20-30% for customer meetings, on-site POCs, and industry conferences
Other Requirements / Competencies
Exceptional communication skills translating technical concepts to business stakeholders; Presentation skills to C-suite and technical committees; Professional demeanor with research organizations
About Wiley:
Wiley is a trusted leader in research and learning, our pioneering solutions and services are paving the way for knowledge seekers as they work to solve the world's most important challenges. We are advocates of advancement, empowering knowledge-seekers to transform today's biggest obstacles into tomorrow's brightest opportunities.
With over 200 years of experience in publishing, we continue to evolve knowledge seekers' steps into strides, illuminating their path forward to personal, educational, and professional success at every stage. Around the globe, we break down barriers for innovators, empowering them to advance discoveries in their fields, adapt their workforces, and shape minds.
Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact ******************* for assistance.
We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow.
We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. The range below represents Wiley's good faith and reasonable estimate of the base pay for this role at the time of posting roles either in the United Kingdom, Canada or USA. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies.
When applying, please attach your resume/CV to be considered.
Salary Range:
85,500 USD to 122,567 USD#LI-AW1
$111k-144k yearly est. Auto-Apply 41d ago
Customer Success Manager
John Wiley & Sons, Inc. 4.6
Hoboken, NJ job
Our mission is to unlock human potential. We welcome you for who you are, the background you bring, and we embrace individuals who get excited about learning. Bring your experiences, your perspectives, and your passion; it's in our differences that we empower the way the world learns.
About the Role:
Our mission is to unlock human potential. We welcome you for who you are, the background you bring, and we embrace individuals who get excited about learning. Bring your experiences, your perspectives, and your passion; it's in our differences that we empower the way the world learns.
About the Role:
Customer Success Managers are responsible for maximizing digital implementation, usage, retention, and expansion of Wiley's digital solutions. Working closely with their DLE or Account Manager, the Customer Success Managers bring their expertise to provide a range of services to customers including developing successful course implementation solutions, training, course fulfillment/setup, monitoring course usage, and trends, and driving digital conversions and account expansions. The Customer Success Manager is responsible for reconfirming existing business with faculty and guaranteeing increased platform retention.
The Customer Success Manager will be a key resource in delivering Wiley's commitment to exceptional customer advising, support, retention, and expansion of digital usage in their territory. They will work with existing and new customers to create and implement their digital solutions. They will work with their DLE or AM partner to expand their digital footprint.
Job Responsibilities:
* Responsible for reconfirming and retaining current customers while expanding digital usage at installed base accounts.
* Responsible for assisting faculty in implementing and integrating Wiley's digital solutions.
* Consult with instructors on implementation and curriculum design. Execute individual and departmental training plans.
* Collaborate with DLE/Account Manager to review the status of opportunities, existing business, and expansion opportunities. Partner with DLE/AM to identify priority customers and participate in effective retention strategies to reduce digital churn and ensure a superior experience for our installed customers. Carve out separate retention strategies for priority accounts/adoptions vs. all other adoptions.
* Drive and support pilots across the territory with follow-up, surveys, assistance with the platform, and questions. Assist AM with converting the pilot to an adoption.
* Collaborate with DLE/AM partner weekly or biweekly on adoption strategies to effect expansion and digital penetration.
* Proactively follow up with customers to ensure a positive experience using Wiley products and promote new features and functionality specific to their user experience.
* Conduct re-training with key customers to ensure all large adoption customers are "power users."
* Provide deep integration support on various LMS / LTI implementations.
* Provide regular account and adoption intelligence in SFDC after working with customers. Confirm/Update Inclusive Access (IA) readoption Opps in SFDC for enrollment, Won/Lost stage, instructors contact info on IA adoptions. Maintain Bookstore communication and relationships to obtain IA adoption details, IA processes, and work order details.
* Analyze and drive digital usage data via activations reports for priority adoptions after back-to-school period ends.
* Review Vendor reports at specific times during the season for IA courseware adoptions, confirm with bookstore or instructor if additional information is needed, review and update opp in SFDC, Set to IA in CAP. Follow up on non-responders of IA confirmations at the end of each season.
Qualifications:
* Undergraduate degree
* 2-4 years of relevant work experience in a similar function
* Previous customer service, sales support and tech product support exposure
* Able to lead effective presentations to internal and external customers, in both large groups and one-on-one settings.
* User experience knowledge with a CRM platform, preferably Salesforce
* Strong written and verbal communication skills
* Excellent organization and time management skills
* Ability to learn and apply technical expertise with new and existing platforms.
* Strong skill set to train and implement digital solutions.
* Self-starter with the ability to maximize time and generate high ROI by leveraging strong listening skills to understand and execute digital solutions.
* Adaptable: can navigate complex sales processes with multiple decision makers
About Wiley:
Wiley is a trusted leader in research and learning, our pioneering solutions and services are paving the way for knowledge seekers as they work to solve the world's most important challenges. We are advocates of advancement, empowering knowledge-seekers to transform today's biggest obstacles into tomorrow's brightest opportunities.
With over 200 years of experience in publishing, we continue to evolve knowledge seekers' steps into strides, illuminating their path forward to personal, educational, and professional success at every stage. Around the globe, we break down barriers for innovators, empowering them to advance discoveries in their fields, adapt their workforces, and shape minds.
Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact ******************* for assistance.
We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow.
We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. The range below represents Wiley's good faith and reasonable estimate of the base pay for this role at the time of posting roles either in the United Kingdom, Canada or USA. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies.
When applying, please attach your resume/CV to be considered.
Salary Range:
0 USD to 0 USD
#LI-KW1
$115k-158k yearly est. 32d ago
Senior Commercial Lines Product Specialist
Verisk Analytics 4.6
Jersey City, NJ job
Verisk's ISO Commercial Lines Product Development division is looking for a highly motivated Commercial Property Product Development team member who will conceptually and technically develop new and revised insurance programs in response to the changing business environment.
We look to this role for strategic thought leadership on Commercial Property, Inland Marine and Output Policy lines of business. You will use your understanding of coverages, markets, industries, legal and regulatory trends, our customers, and our competitors to gauge impacts on our insurance programs, provide actionable insights, and create new products and product enhancements. You will also collaborate with our product strategy leaders and compliance experts to react to emerging trends and create new insurance products and related information.
The better we know our customers, the better we can serve them. Customer focus will guide all aspects of your work. You will engage with customers and respond to their feedback with key developments while also developing products that anticipate their needs. This includes participating in panels and other customer forums, representing the products to customers, meeting with them individually and being a key customer resource. You may also represent us at industry conferences and with professional organizations, including preparing and giving presentations and authoring or co-authoring white papers or articles.
As part of a small staff of line-of-business expert, you will collaborate with all stakeholders by inviting perspectives, contributions, and partnerships within the team, the unit, the company, and with our customers and business partners. You will:
• Take an active role in the organization and development of property multi-state filings;
• Conduct client engagements that will ensure new product solutions are solving market challenges.
• Organizing commercial property panel meetings including compiling, organizing and distributing agendas and minutes;
• Facilitate legal review of product changes and enhancements; and
• Work with the actuarial department as necessary.
Within Verisk, this person works regularly with other departments including the Actuarial department, Compliance, Government Relations, Operational Support and Publication Support.
• Bachelor's degree or equivalent experience.
• Minimum 10 to 15 years P&C insurance experience with strong knowledge of coverages in Commercial Property, Inland Marine and Equipment Breakdown lines of business required including robust knowledge of market, industry, and competitor trends.
• Excellent development and analysis of policy forms required.
• Proven research and analytical skills.
• Pro-active problem solver.
• Detail oriented.
• Excellent verbal and written communication skills.
• Comfortable presenting at industry events.
• Experience building great internal or external customer relationships that focus on gaining actionable insights and forming collaborative partnerships with the goal of innovation, product improvement, or ease of use.
• CPCU, other industry designations, or law degree a plus.
• Some travel will be required
#LI-ZP1
#LI-Hybrid
• Initiate and lead technical and conceptual development of ISO policy forms, endorsements and related materials. Function as the strategic thought leader in Property, Inland Marine and Equipment Breakdown, using understanding of coverages, market, industry, legal, and regulatory trends, our customers, and our competitors to gauge impact on our insurance programs, provide actionable insights, and create new products and product enhancements.
• Develop panel agenda topics as well as coordinate and contribute to panel meetings with our customers.
• As a product strategy leader, you will collaborate with Verisk compliance experts to react to emerging trends and create new insurance products and related material.
• Foster client engagement through relationship-building efforts. Coordinate in-person visits and teleconferences to gain client input on and share knowledge with respect to Verisk products and services.
• Leverage the Emerging Issues Solutions Architect team to develop industry leading solutions for emerging trends, issues, and concerns.
• Further Verisk's position as thought leader by speaking and writing about Verisk products, services and industry trends. Research and develop topic- and line-specific presentations and articles; collaborate with Law Department and Verisk Marketing teams as appropriate.
• Mentor less experienced staff as necessary, with regard to insurance-related topics and/or Verisk internal systems and workflow.
$95k-130k yearly est. Auto-Apply 60d+ ago
Assistant Manager Accounting | Revenue & Billing
Verisk Analytics 4.6
Jersey City, NJ job
We are seeking a highly motivated and detail-oriented Assistant Manager Accounting | Revenue & Billing to join our dynamic corporate team in Jersey City, where we have a flexible hybrid work model. This role is pivotal in assisting with the operations and performance of the billing team, ensuring timely and accurate invoicing. The ideal candidate will possess strong analytical skills, a keen eye for detail, and the ability to thrive in a fast-paced, professional environment.
Minimum 5 years of accounts receivables/billing
Proficient in MS Outlook, Word and Excel
Bachelor's degree: Accounting preferred
PeopleSoft/Oracle experience a plus
Willing to work as a both process expert and people supervisor
Excellent attention to detail
Works well in a team environment
Analytical thinking and attention to details
#LI-LM03
#LI-Hybrid
Overseeing operations and work performance within the billing team
Responsible monthly, quarterly, semi-annual, and annual invoicing
Frequent contacts to the various business units to clarify billing allocations and contract questions, as well as requests from client services teams with prompt replies.
Responsible for handling customer inquiries and providing resolution.
Review existing processes with a focus on standardizing
Recommending improvements in processes to increase the effectiveness of operations
Supporting management with ad hoc activities
Active participation in the implementation of new accounting software, including providing input, testing functionalities, and identifying potential improvements,
Being a first point of escalation for billing team
Monitoring and improving team member knowledge and filling the gaps
Analyzing data to identify and solve complex problems
Critical thinking skills and demonstrated ability to use own judgment and make sound decisions
Ability to work in a fast-paced, professional environment
Values a diverse and inclusive work environment
Must be able to perform duties with or without standardized processes in place
Able to reconcile revenue expectations vs. actuals on a monthly basis
Completes all special projects and other duties as assigned
Able to work with both internal and external audit groups
$62k-90k yearly est. Auto-Apply 60d+ ago
Editor in Chief / Deputy Editor ( Immunology)
John Wiley & Sons, Inc. 4.6
Hoboken, NJ job
Our mission is to unlock human potential. We welcome you for who you are, the background you bring, and we embrace individuals who get excited about learning. Bring your experiences, your perspectives, and your passion; it's in our differences that we empower the way the world learns.
About the Role:
About the Role:
We are seeking a highly motivated and strategic Editor-in-Chief/Deputy Editor to join Wiley's Advanced team, serving as Deputy Editor [Immunology] for our flagship journal, Advanced Science, and Editor-in-Chief of a related Advanced spin-off title. The ideal candidate will be a dedicated Advanced portfolio ambassador with an extensive global network in immunology and translational research, driving strategic initiatives that bridge groundbreaking research communities and shape how interdisciplinary science is published and shared worldwide. The Editor-in-Chief/Deputy Editor actively participates in the peer review process and decision-making for submitted manuscripts while ensuring adoption of best practices and the highest ethical standards in publishing.
How you will make an impact:
* Develop and execute strategic initiatives to grow Wiley's Advanced Portfolio within immunology globally.
* Commission high-quality papers and build collaborative relationships with leading researchers through community engagement to enhance content quality and brand influence.
* Collaborate with the global editorial team to manage manuscripts submitted from related subject areas for Advanced Science.
* Launch and oversee management of new Advanced spin-off titles in relevant subject areas as the brand expands.
* Manage titles within a team of in-house editors and involved in immunology cluster strategy
* Collaborate closely with marketing teams to devise and implement brand-enhancing events and initiatives for both short-term and long-term success.
* Lead generation and ideas for subject-related products passed on to appropriate colleagues
What we look for:
* PhD in Immunology related areas. Post-doctoral and clinical experience would be preferred.
* Manuscript handling experience (prescreening, peer review, final decision, appeals and integrity cases).
* Subject-Matter Expertise (academic).
* Strong global network within research communities and proven track record of engaging with top-tier research talents.
* Displays high integrity and honesty.
* Mindset with ability to identify opportunities and convert strategic visions into actionable plans.
* Excellent communication and relationship-building skills with both internal and external stakeholders.
* Love to travel (internationally).
More about the Job Description:
The Editor-in-Chief/Deputy Editor is entrusted with the strategic development and execution of initiatives aimed at growing Wiley's Advanced Portfolio within the disciplines of Immunology and related Life and Health Science disciplines. With an extensive global network, the Editor-in-Chief/Deputy Editor serves as a dedicated ambassador and advocate for Wiley's Advanced Portfolio in the immunology research community.
This role is pivotal for the advancement and expansion of a critically important brand, ensuring alignment with and achievement of the company's strategic goals and objectives. The Editor-in-Chief/Deputy Editor is tasked with converting strategic visions into actionable plans, identifying and seizing opportunities to meet the targets set for Research Publishing. In close collaboration with the marketing team, they will devise and implement a range of brand-enhancing events and initiatives aimed at both short-term and long-term success.
The Editor-in-Chief/Deputy Editor will concentrate on enriching the content and elevating the brand profile of Advanced Science, effectively directing excess submissions to relevant clusters within Wiley's Life and Health Sciences portfolio. Additionally, the Editor-in-Chief/Deputy Editor will launch one or more new spin off titles in the relevant subjects and oversee the management of the Advanced spin off titles.
By actively engaging with research communities, the Editor-in-Chief/Deputy Editor is committed to commissioning high-quality papers, extending the brand's influence, and forging positive, collaborative relationships with leading researchers. They approach their work with an understanding of the needs of both external and internal stakeholders, driving forward initiatives that connect with top-tier research talents.
The Editor-in-Chief/Deputy Editor will provide regular updates to the Senior Manager on community engagement efforts and journal development progress. These reports will include evidence of the impact made by the Immunology initiatives and demonstrate the successful delivery of strategic goals for Wiley's Advanced Portfolio. They will also outline programs and strategies designed to attract and retain authors, as well as to enhance the growth of high-quality content within Advanced Science, across the Advanced portfolio, and the related subject clusters.
About Wiley:
Wiley is a trusted leader in research and learning, our pioneering solutions and services are paving the way for knowledge seekers as they work to solve the world's most important challenges. We are advocates of advancement, empowering knowledge-seekers to transform today's biggest obstacles into tomorrow's brightest opportunities.
With over 200 years of experience in publishing, we continue to evolve knowledge seekers' steps into strides, illuminating their path forward to personal, educational, and professional success at every stage. Around the globe, we break down barriers for innovators, empowering them to advance discoveries in their fields, adapt their workforces, and shape minds.
Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact ******************* for assistance.
We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow.
We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies. Wiley proactively displays target base pay range for United Kingdom, Canada and USA based roles.
When applying, please attach your resume/CV to be considered.
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$85k-109k yearly est. 4d ago
Software Engineer III (AI)
Verisk Analytics 4.6
Holmdel, NJ job
The Senior Software Engineer operates as a senior/lead team member of a team, assisting assigned Insurance Carrier project teams (“our clients”) to implement, integrate, leverage and enhance the FAST platform. We rely on a dynamic team of engineers to create solutions for our rapidly evolving technical stack. We're seeking a full stack developer who is smart, proactive, and results-oriented to build elegant solutions for the Life insurance industry's complex business domain and make our industry-leading products even better.
The ideal candidate has experience building products across the stack and a firm understanding of web frameworks, APIs, databases, and multiple back-end languages for a SaaS application. The full stack developer will join a small team to solve challenges for both the front-end and back-end architecture, ultimately delivering amazing experiences for the Life insurance industry.
This role is on onsite role in our Holmdel, NJ location, which has a flexible hybrid work model.
Soft Skills and Personal Attributes
Strong analytical skills to breakdown complex objectives and provide appropriate solutions within the context of the FAST application.
A strong focus on delivering value to clients, ensuring that their needs are prioritized while balancing operational and regulatory constraints.
Communication & Presentation: Excellent communication skills, particularly in articulating complex product features and benefits to clients in a clear, concise, and persuasive manner.
Communication and Interpersonal skills: Excellent verbal and written communication skills to convey complex information clearly to various stakeholders. Strong relationship-building skills to foster collaboration across departments.
Required Technical Skills and qualifications
At least 5-7 of Industry experience in working and building large-scale software applications
Experience with building Generative AI solutions using AWS Bedrock, MCP
Deep understanding of Prompt Engineering and best practices
Experience in building web applications
Demonstrated programing expertise in Java, C#, or Python
Strong skills with object-oriented programming and Enterprise software design principles
Development experience with javascript frameworks (React, Angular, ExtJS) a plus
Prior development utilizing SOA concepts and methodologies.
Strong leader capable of motivating and energizing resources
Prior leadership and/or management experience of on-shore and off-shore resources
Experience in designing and integrating RESTful APIs
Excellent debugging and optimization skills
Experience in unit/integration testing
Experience with AWS Services
Preferred skills and qualifications
Bachelor's degree (or equivalent) in computer science, information technology, or engineering (Masters a plus)
Interest in learning new tools, languages, workflows, and philosophies
Professional certifications
#LI-LM03
#LI-Hbyrid
Objectives of this role
Help develop GenAI and AgenticAI offerings leveraging AWS Services on the FAST Policy Administration Platform
Be a leading voice in the design and implementation of AI based solutions for the insurance industry
Provide guidance to junior and mid-level engineers, helping them develop their technical skills, career growth, and problem-solving abilities
Work across the full stack, building highly scalable distributed solutions that enable positive user experiences and measurable business growth
Develop new features and infrastructure in support of rapidly emerging business and project objectives
Ensure application performance, uptime, and scale, and maintain high standards for code quality and application design
Develop new features and infrastructure in support of rapidly emerging business and project requirements
Continuously enhance the base platform in accordance with SaaS development principles
Responsibilities
Serve as the primary point of contact for technical discussions with senior management, other engineering teams, and business units. Translate complex technical topics into clear, understandable language for non-technical stakeholders
Participate in all aspects of agile software development, including design, implementation, and deployment
Design and provide guidance on building end-to-end systems optimized for speed and scale leveraging services design principles on .NET platforms
Work primarily in technologies like .NET, Angular/REACT, Java Script, SQL Server, Postgres, etc.
Engage with inspiring designers and front-end engineers, and collaborate with leading back-end engineers to create reliable APIs
Develop next generation user interfaces for all applications and innovate on integration patterns using Microservice design