What is Collection Calls?
Collection calls involve reaching out to clients with unpaid balances to collect payments and verify transactions.
How is Collection Calls used?
Zippia reviewed thousands of resumes to understand how collection calls is used in different jobs. Explore the list of common job responsibilities related to collection calls below:
- Provide daily direction and communication to employees so that collection calls are answered in a timely, efficient and knowledgeable manner.
- Assist new members of the CCI team in using computers and related software to appropriately handle collection calls.
- Monitor collection calls to ensure and maintain that they are being handled efficiently and effectively.
- Initiated and received collection calls on past due accounts (120-179 days delinquent).
- Answered incoming collection calls from customers.
- Manage all aspects of collecting which include collection calls and/or correspondence in a fast paced goal oriented collections department.
Are Collection Calls skills in demand?
Yes, collection calls skills are in demand today. Currently, 1,243 job openings list collection calls skills as a requirement. The job descriptions that most frequently include collection calls skills are collector lead, storage consultant, and accounts receivable clerk.
How hard is it to learn Collection Calls?
Based on the average complexity level of the jobs that use collection calls the most: collector lead, storage consultant, and accounts receivable clerk. The complexity level of these jobs is basic.
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What jobs can you get with Collection Calls skills?
You can get a job as a collector lead, storage consultant, and accounts receivable clerk with collection calls skills. After analyzing resumes and job postings, we identified these as the most common job titles for candidates with collection calls skills.
Collector Lead
- Customer Service
- Collection Calls
- Payment Arrangements
- Credit Card Accounts
- Delinquent Accounts
- Outbound Calls
Storage Consultant
- Storage Facility
- Collection Calls
- Customer Service
- SAN
- Storage Systems
- Switches
Accounts Receivable Clerk
Job description:
An Accounts Receivable Clerk specializes in processing payment records and bill statements of a company or organization. Among the duties include calculating total revenues and unpaid invoices, maintaining financial records and keeping a detailed and organized database, and verifying financial transactions and payment delinquencies. Furthermore, an Accounts Receivable Clerk must resolve and examine deductions, prepare invoices and necessary documentation, and review customer payment plans and history records and coordinate with the collections department should there be any issues.
- Customer Service
- Data Entry
- Collection Calls
- Financial Data
- Credit Card Payments
- Process Payments
Commercial Collector
- Delinquent Accounts
- Customer Service
- FDCPA
- Past Due Accounts
- Collection Calls
- Payment Arrangements
Collections Assistant
- Patients
- Data Collection
- Delinquent Accounts
- Collection Calls
- Collection Agencies
- Medicaid
How much can you earn with Collection Calls skills?
You can earn up to $99,625 a year with collection calls skills if you become a collector lead, the highest-paying job that requires collection calls skills. Storage consultants can earn the second-highest salary among jobs that use Python, $96,461 a year.
| Job title | Average salary | Hourly rate |
|---|---|---|
| Collector Lead | $99,625 | $48 |
| Storage Consultant | $96,461 | $46 |
| Accounts Receivable Clerk | $36,425 | $18 |
| Commercial Collector | $36,230 | $17 |
| Collections Assistant | $38,063 | $18 |
Companies using Collection Calls in 2025
The top companies that look for employees with collection calls skills are Robert Half, Public Storage, and Check 'n Go. In the millions of job postings we reviewed, these companies mention collection calls skills most frequently.
| Rank | Company | % of all skills | Job openings |
|---|---|---|---|
| 1 | Robert Half | 23% | 8,452 |
| 2 | Public Storage | 18% | 901 |
| 3 | Check 'n Go | 10% | 2 |
| 4 | CURO | 6% | 155 |
| 5 | Cottonwood Financial | 6% | 0 |
Departments using Collection Calls
| Department | Average salary |
|---|---|
| Retail | $39,441 |