IT Help Desk Support
Russell Tobin
Columbus, OH
🚀 IT Support (Help Desk Technician) ⏳ Job Type: 12-Month Contract (Potential for Extension or Permanent) 💰 Pay: $24/hour Looking to kickstart your IT career? We're hiring an Entry-Level IT Support Technician in Columbus, OH! If you have a Bachelor's in Computer Science, Information Systems, or a related field, and 0-2 years of experience, this is the perfect opportunity to grow your career! Responsibilities: Provide technical support for hardware, software, and network issues Troubleshoot and resolve IT problems quickly and efficiently Set up and configure computer systems and software Respond to user inquiries and document support requests Collaborate with the IT team on projects and problem-solving Qualifications: Bachelor's degree in Computer Science, Information Systems, or related field 0-2 years of IT support experience Willingness to learn and develop technical skills Knowledge of Windows, mac OS, and office apps Strong communication and problem-solving skills What We Offer: $21/hour 12-month contract with potential to extend or go permanent Training, mentorship, and career growth opportunities Ready to Apply? Send your resume and a short cover letter explaining why you're excited to join the team. We can't wait to hear from you!$21-24 hourly 2d agoInformatics IS Pharmacist - Pharmacist Business Services
Akkodis
Columbus, OH
Akkodis is seeking a remote Informatics IS Pharmacist - Pharmacist Business Services for a 9-12 Month contract job with a client in Columbus, OH. Rate Range: $56.25/hour to $81.73/hour highly dependent upon experience; The rate may be negotiable based on experience, education, geographic location, and other factors. Informatics IS Pharmacist - Pharmacist Business Services job responsibilities include: Monitors the performance of the Electronic Health Record (EHR), ensuring it provides accurate information, and interfaces with clinicians to enhance the clinical functionality of the computer system. Coordinates system software upgrades and/or updates to both our EHR and department hardware. Works across other IS service lines for both department and system-wide pharmacy-related projects. Provides staff education and designs the user training manuals and orientation materials for pharmacy-related information systems. Troubleshoots computer problems and shares on-call support for pharmacy-related needs. Develops and maintains pharmacy-related documentation and backup systems across the enterprise. Desired Qualifications: Bachelor's Degree from an accredited school or college of pharmacy, required. Licensed to practice pharmacy in the state where you reside. Epic Willow certification, with proficiency in Inpatient Ambulatory Pharmacy and Inventory. Beaker, Bugsy, or Compass Rose highly preferred. Inpatient pediatric hospital pharmacy experience, and building change records experience in healthcare systems. Deep understanding of the medication use process and related technology for health systems. Strong analytical and organizational skills required to evaluate existing systems/technologies and to implement new systems. Effective interpersonal and communication skills necessary for interactions with department staff, vendors, and representatives from external groups and agencies. Knowledge of general programming (i.e. SQL, Python, PowerBI), preferred. Proficiency in Microsoft Office product suite, required. If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis go to **************** Equal Opportunity Employer/Veterans/Disabled Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ****************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: · The California Fair Chance Act · Los Angeles City Fair Chance Ordinance · Los Angeles County Fair Chance Ordinance for Employers · San Francisco Fair Chance Ordinance$56.3-81.7 hourly 2d agoPatient Account Representative (Remote Claims & Revenue Cycle)
Randstad USA
Remote job
Compensation: $25.00/hour Schedule: Full-Time, Monday - Friday, 9:30 AM - 6:30 PM We are seeking a highly specialized and detail-oriented Patient Account Representative to manage the full cycle of medical disability benefits, claims processing, and patient account collections. This role is essential for ensuring maximum reimbursement and financial security for our members and patients. The coordinator will interpret complex state/federal regulations, audit medical documentation, and perform collections while maintaining the highest level of professional communication. Key Responsibilities This position requires extensive interaction with medical records, billing systems, and external payers: Claims Processing & Auditing: Receives, reviews, and controls requests for medical information, visit records, and notes. Audits, abstracts, and summarizes pertinent data from patient medical records to process insurance claims and reports in compliance with state/federal regulations. Financial & Collections Management: Collects monies owing from third-party payers, employers, and patients/guarantors. Contacts debtors by phone/correspondence to arrange payments, abiding strictly by all state and federal collection laws and regulations. Documentation & Adjustment: Prepares and audits visit records using various fee schedules, CPT-4, and ICD-9-CM coding conventions. Generates and records appropriate adjustments, researching all available sources to determine their validity. System Maintenance: Documents all collection action taken on individual accounts in the computer system, including promised payments and insurance filing dates. Performs skip tracing and demographic updates as needed. Coordination & Communication: Acts as a representative to communicate and correspond effectively with insurance carriers, doctors, members, and outside providers to ensure proper and adequate exchange of data and maximization of payments. Required Qualifications Experience: Minimum one (1) year of collections or medical insurance claims processing experience. Related Experience: We are highly interested in candidates with prior experience working within large, complex health plan organizations. Core Skills: Demonstrated ability to perform diversified clerical functions, basic accounting procedures, and highly effective communication (written and verbal). Must have a strong ability to work independently without direct supervision in a fast-paced environment. Technical Proficiency: Proficiency in Microsoft Excel and Outlook. EPIC (HealthConnect) experience is REQUIRED for a quick start. Preferred Qualifications Two (2) or more years of collections experience in the healthcare field. Knowledge of medical terminology, CPT-4, and ICD-9-CM coding. Knowledge of mainframe collections applications and 10-key by touch. Top Three Daily Duties Supporting schedule maintenance and changes for medical providers. Processing insurance claims and reports for compensation. Collecting monies owing and performing follow-up with insurance companies/agencies.$25 hourly 1d agoService Desk Specialist - Night Shift
Brooksource
Gahanna, OH
As a Service Desk Analyst for Brooksource's Private Aviation Client, you will be responsible for troubleshooting application or device problems. Responsibilities 75% - Answers inbound phone calls and emails during an assigned shift in a 7x24x365 global Help Desk. Provides technical assistance and problem resolution for employees requesting help on computer or network related issues or questions in a courteous, professional, thorough and concise manner. Demonstrates a commitment to providing superior customer service. Adherence to time and metric's tracking is required. Manages customer communications on scheduled and non-scheduled system maintenance, providing a communication hub between the business and Shared IT. 10% - Follows up on open tickets and confirms successful resolution with the client. 5% - Creates and maintains user accounts and access privileges for Active Directory (Windows 2000/XP) and application systems 5% - Maintains content within a knowledge-based computer system, through data entry of commonly reported problems, questions, and known resolutions and troubleshooting steps. 5% - Assists on Help Desk related projects and activities as assigned by management. Minimum Qualifications 1-2+ years information technology experience supporting inbound customer requests. Experience in a fast-paced help desk or customer service environment required. Proficiency with Microsoft operating systems, Apple iOS, Microsoft Office, and Microsoft desktop applications. Brooksource provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.$44k-63k yearly est. 4d agoAssistant Store Manager - Rural King
Rural King Supply
Plain City, OH
About us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us. When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve. How we reward you 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% Healthcare plans to support your needs Virtual doctor visits Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program 15% Associate Discount Dave Ramsey's SmartDollar Program Associate Assistance Program RK Cares Associate Hardship Program 24/7 Chaplaincy Services What You'll do The purpose of the Assistant Store Manager is to oversee various responsibilities, including inventory management, associate leadership, and customer engagement. Your ability to make strategic decisions, cultivating a high-performing team, and ensure operations excellence will be critical to our store's success. Foster a positive and inclusive work environment that promotes teamwork, professionalism, and continuous improvement. Oversee inventory management, stock replenishment, and merchandise displays to optimize sales and customer satisfaction. Make impactful decisions related to hiring, coaching, performance management, and terminations for associates under your leadership. Conduct comprehensive performance reviews for associates reporting to you, identifying areas for development and recognition. Define expectations for associates and hold them accountable for their roles, fostering a culture of accountability. Champion exceptional customer service by engaging with customers, addressing inquiries, resolving issues, and enhancing their shopping experience. Coach and train associates on the customer engagement model, contributing to a high-performing team that consistently delivers exceptional customer experiences. Address any negative customer experiences by defusing situations and empowering your team to resolve issues effectively. Regularly update the Store Manager about departmental performance, associate progress, operational efficiencies, and customer feedback. Ensure that the store operates in accordance with safety regulations, company policies, and industry standards. Ensure that all operational procedures and processes align with company policies, standards, and legal regulations. Help drive company initiatives, such as the customer engagement model, RK Visa Card, RK Plus Protection Plan (RKPPP), etc. Supervise the appropriate procedures for disposing of firearms in all gun transactions when designated. May be required to conduct regular audits to assess compliance in areas such as sales transactions, cash handling, inventory management, firearm audits and security protocols. May be required to analyze shrinkage data, identify trends, and implement measures to minimize loss and improve operational efficiency. Demonstrate the autonomy, independent judgment, and discretion in leading the team to achieve or exceed the goals and strategies of the store. Participate in cross-training for flexibility in various departments and responsibilities. Use discretion and independent judgment in daily decisions while maintaining a high level of confidentiality and professionalism. Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments. Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively. Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement. Perform other duties as assigned. Supervisory Responsibilities Yes Essential Qualities for Success At least 2 years of retail experience or equivalent combination of experience and education. Proven track record of success and a desire to take on increasing levels of responsibility and leadership. Ability to provide clear direction, set performance expectations, and motivate team member to deliver high quality results. Demonstrated ability to mentor, coach, and develop associates, fostering a positive and collaborative work environment. Excellent verbal and written communication skills to convey ideas, instructions, and information clearly and concisely. Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses. Strong interpersonal skills to build rapport, foster relationships, and collaborate effectively. Strong orientation toward process-driven approaches, demonstrated through previous experience an accomplishment. Proven ability to analyze and optimize complex processes to achieve operational excellence. Contribute to the decision-making process by actively participating in discussions, providing insightful input, and challenging ideas constructively. Demonstrated experience making sound decisions in a professional context. Proven track record of evaluating options, considering relevant factors, and achieving desired outcomes. Comfortable navigating computer systems and software to assist customers or manage activities. Demonstrated ability to prioritize activities, meet deadlines, and maintain a high level of attention to detail. Proven track record of consistently producing error-free work and meeting quality standards. Demonstrated experience applying a flexible mindset that allows for the successful navigation of ambiguity and uncertainty. Strong resilience and adaptability to maintain a positive attitude in the face of adversity and setbacks. Proficiency with Microsoft Office Suite or related software. Working knowledge of Microsoft Office Suite. Flexibility with hours: ability to work a 50-hour workweek (10-hour shifts, 5 days per week) with varied hours, days, night, and weekends as business dictates. Must meet federal requirements to qualify to obtain a Federal Firearms License (FFL) and any applicable local requirements. Physical Requirements Ability to maintain a seated or standing position for extended durations. Ability to operate machinery such as a forklift, pallet jack, handheld inventory device and other retail equipment. Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently. Able to navigate and access all facilities. Skill to effectively communicate verbally with others, both in-person and via electronic devices. Close vision for computer-related tasks. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law. We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit *********************$33k-39k yearly est. 1d agoSenior Information Technology System Engineer
HBD Industries
Columbus, OH
The Senior IT System Engineer scope includes implementation, support & documentation to effectively maintain computer systems, business applications & network functionality. This role serves as a higher-level escalation point for the HBD help desk and other vendors for HBD-specific configuration and/or applications. The position is also expected to participate in future planning of upgrades to infrastructure components. Roles & Responsibilities Provide advanced technical support on computers systems and business application configuration & installation. Perform tech refresh planning for internally owned IT infrastructure including user computer systems, networks within all HBD locations, etc. Assistance in all aspects of department equipment utilization to maintain current operating procedures is required. Must be able to communicate well both orally and written with all levels of HBD personnel. Assist in training of all systems users. within the Bellefontaine plant and the HBD/Thermoid, Inc. Corporate Headquarters. Provide escalation level support. Maintain and supervise the computer inventory. Monitoring and managing all installed systems and infrastructure. Qualifications Bachelor's Degree in IT, MIS or similar field is required. Proficient in Network Administration including Routing, Switching, and VLANs. Proficiency in Firewall Administration including Policy, Security, and VPN configuration. Skills in maintenance of Active Directory both local and Azure. Proficiency in DNS to support both local & external DNS configurations for hosted Websites 5+ years networking knowledge (OSI network layers, TCP/IP). Understanding of Network concepts both LAN and WAN, and data transmission. 3+ years Cloud experience, preferably in Azure. Understanding of the Microsoft Azure environment and its uses. Knowledge, Skills & Capabilities Experience with Fortinet both Wired and Wireless, hardware/software Experience with Fortinet FortiGate Firewall configuration, maintenance, and support Experience with virtualization and managing cloud-based containers. Favorable but not required certifications: Network+, CCNA. HBD Industries is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. HBD NOTICE OF COLLECTION - CALIFORNIA - December 2022 Please click on this link to view the notice.$92k-112k yearly est. 3d agoSales Customer Service Expert Nights - Remote - TP74252
Msccn
Remote job
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers . If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. At this time, TP can only offer employment to individuals located in the following states: AL, AR, AZ, CT, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WI, WV, WY. Customer Service & Sales Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns Calmly attempt to resolve and de-escalate any issues Escalate interactions when necessary and appropriate Respond to requests for assistance and/or possible processing payments Track all call related information for auditing and reporting purposes Provide feedback on call issues Meet sales objectives as defined Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: Paid Training Competitive Wages Full Benefits (Medical, Dental, Vision, 401k and more) Paid Time Off Employee wellness and engagement programs Teleperformance and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen. As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at Teleperformance as an agent and advanced to the pinnacle of the company? At Teleperformance, the sky is the limit! Additional Qualifications/Responsibilities High School Diploma or equivalent. Minimum of 6 months of customer service experience. Must be 18 years of age or older. Ability to type at least 25 words per minute. Comfortable with desktop computer systems and have general knowledge of Windows-based systems. Customer service and/or sales experience preferred. College degree preferred but not required. Key Competencies: Process Excellence: Demonstrate commitment to following established procedures and be customer service driven. Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals. Communication: Outstanding communication, listening, and analytical skills. Organizational Skills: Strong organizational and problem-solving skills. Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused. Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts. Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making. Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience. Work from Home Requirements: Internet Requirements: Minimum subscribed download rate equal or exceeds 15.0 Mbps Minimum subscribed upload rate equal or exceeds 5.0 Mbps ISP must have no packet loss and ping under 50ms Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P or VPN Proof of internet speed required Clean and quiet workspace$74k-133k yearly est. 29d agoAssociate Access Specialist (REMOTE) Start Date 02/02/2026
Vumc.org
Remote job
Discover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt's mission is to advance health and wellness through preeminent programs in patient care, education, and research. Organization: ANC - Model Office Job Summary: Provides service to patients and providers during inbound and outbound phone calls while scheduling appointments, capturing messages for the clinic staff and providers, and addressing the needs of the customer with occasional guidance. Schedules patient appointments, escalates patients' health concerns in accordance with individual division guidelines, provides connections to resources for clinical advice and guidance, and navigates complex situations while making sound effective decisions. . KEY RESPONSIBILITIES • Answers calls for multiple areas in efficient and effective manner using standard greetings for opening of call, content of call and closure of call. • Ensures accuracy in answering questions and assisting customer with requests to meet their needs. • Captures customer information and document using messaging system to clinic staff and/or providers. • Schedules appointments in electronic systems using guidelines for area/department including prioritizing patients' health problems according to their urgency, educating/advising patients and making safe, effective decisions. • Provides information to customer regarding appointment location, process steps, parking, etc. • The responsibilities listed are a general overview of the position and additional duties may be assigned. TECHNICAL CAPABILITIES • Customer Service (Fundamental Awareness): A continuing focus on the needs and requirements of customers, anticipating their needs, remaining sensitive to customers while performing services for them, responsive to customer needs. • Patient Scheduling (Fundamental Awareness): The ability to coordinate and schedule patient appointments, surgeries and other office visits with various computer systems in the hospital or clinic. • Call Center Telephone Etiquette (Fundamental Awareness): Able to handle patient or provider calls and contribute positively to the call center working environment. Demonstrates good manners, decorum and appropriate protocols. Avoids and neutralizes conflicts and handles difficult callers in a positive and professional way. • Patient Satisfaction (Fundamental Awareness): Participates in patient satisfaction related process improvement activities as well as providing high quality contact experience for the patient with every call. This position also has direct effect on ease of scheduling appointment and ease of getting clinic on the phone. Our professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more. At our growing health system, we support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose. Core Accountabilities: * Organizational Impact: Performs clearly defines tasks and methods described in detail to achieve standardized solutions that impact own performance with regular guidance. * Problem Solving/ Complexity of work: Follows a well established process to solve routine problems where solutions are clearly prescribed. * Breadth of Knowledge: Has basic job knowledge of systems and procedures that are common to own job. * Team Interaction: Individually contributes to the team. Core Capabilities : Delivering Excellent Services : Serves Others with Compassion: Invests time to understand the problems, needs of others and how to provide excellent service. Solves Complex Problems: Seeks to understand issues, solves routine problems, and raises proper concerns in a timely manner. Offers Meaningful Advice and Support: Listens carefully to understand the issues and provides accurate information and support. Ensuring High Quality : Performs Excellent Work: Checks work quality before delivery and asks relevant questions to meet quality standards. Ensures Continuous Improvement: Shows eagerness to learn new knowledge, technologies, tools or systems and displays willingness to go above and beyond. Fulfills Safety and Regulatory Requirements: Demonstrates basic knowledge of conditions that affect safety and reports unsafe conditions to the appropriate person or department. Managing Resources Effectively: Demonstrates Accountability: Takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work/service. Stewards Organizational Resources: Displays understanding of how personal actions will impact departmental resources.Makes Data Driven Decisions: Uses accurate information and good decision making to consistently achieve results on time and without error. Fostering Innovation :Generates New Ideas: Willingly proposes/accepts ideas or initiatives that will impact day-to-day operations by offering suggestions to enhance them. - Applies Technology: Absorbs new technology quickly; understands when to utilize the appropriate tools and procedures to ensure proper course of action. - Adapts to Change: Embraces changes by keeping an open mind to changing plans and incorporates change instructions into own area of work. Position Qualifications: Responsibilities: Certifications: Work Experience: Relevant Work Experience Experience Level: 1 year Education: High School Diploma or GED Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled.$78k-119k yearly est. Auto-Apply 1d agoTax Manager EA/CPA REMOTE (Seasonal)
JDA TSG
Remote job
Tax Team Manager, CPA/EA (Seasonal) Remote U.S. | Full Time | starting at $38/hour + Incentives/Bonuses | 401K + Match You must be a current Enrolled Agent (EA), CPA, or practicing attorney to be considered for these positions! Opportunity Highlights: Flexibility! Wide range of shifts, including evenings and weekends. 100% Remote work in the U.S. Growth potential Starting at $38/hour + incentives Work from early November 2025 through April 30, 2026 averaging 40+ hours per week. JDA TSG's Tax Services Group is hiring Seasonal Team Managers for the upcoming tax season. If you are looking for seasonal work, and have Remote Management experience, we would love to speak with you about joining our team! On a Typical Day, you will: Provide strong and effective leadership via video, phone, and chat, and inspire and motivate your team to achieve program goals. Monitor and evaluate team to identify and provide mentoring and coaching. Implement policy updates through training and change control processes. Identify areas for process improvement at the individual and team level. Analyze daily/weekly/monthly team performance data, deliver performance feedback. Review and manage tax accuracy. Assess, adopt, and update strategies to empower team to meet SLAs and KPIs, including timecard management, shift adherence, proper use of tools and resources, Net Promoter Scores, Quality of Service, case documentation, average handle time, connectivity requirements and troubleshooting. Identify and address issues and challenges within the leadership channels, customer-facing issues, and customer escalations, ensuring resolution in a friendly and prompt manner. Execute customer callbacks as requested. Carefully document and keep accurate records of team-related activities?. Ensure team members meet milestones during onboarding and training. What you bring to the role: 2+ years in a remote, supervisory role, leading teams of 15+ customer support professionals. Strong technical skills and ability to navigate computer systems and software including professional tax software, Microsoft 365 (Outlook, Teams, Word, Excel), Slack, Timekeeping solutions, etc. A dedicated workspace with a hard-wired Ethernet connection and personal computer for administrative responsibilities. (No Satellite or Wi-Fi providers.) What We Provide: Seasonal/flexible morning through evening hours. We staff Mornings, Midday, and Evenings, 7 days per week, from the comfort of your home office. W2 position starting at $38 per hour, 401k with match, benefits, perks, and other incentives. Work from early November through the end of April 2026, averaging 40+ hours a week. Comprehensive training and support from our management team, who are committed to helping you excel in this role. Equipment including laptop for the duration of employment. (You must also have access to a personal computer for your use.) The opportunity for employment growth within JDA TSG. We need folks who can work the entire season, though April, 2026. Can you commit? APPLY NOW! About?JDA TSG: Since 2011, our mission has remained the same: to partner with clients helping to solve the toughest problems facing their businesses. We have been successful by applying a dynamic and forward-facing approach to business process improvement, outsourced managed services, best leveraging of technologies and talent solutions. JDA TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, protected veteran status, political affiliation, or any other status protected by applicable law. Applicants must be legally authorized to work in the United States without the need for employer sponsorship now or in the future.$38 hourly 1d agoIT Subject Matter Expert (SME) (Future Opportunity)
Age Solutions
Remote job
About Us AGE Solutions is a premier technology and professional services company, providing in-depth consulting, advanced technology solutions, and essential services throughout the U.S. government, defense, and intelligence sectors. Prioritizing innovation and client-focused solutions, we assist major agencies in addressing intricate issues and ensuring a more secure future. This contract is intended to provide for a secure and highly available Google Cloud Platform (GCP). The IT Subject Matter Expert (SME) will support the team's responsibilities to provide design, architecture, implementation, and sustainment for the cloud hosted environment and associated network resources. Responsibilities Include: Serves as a Management Information System (MIS) manager. Designs, develops, and manages implementation of risk assessment and business contingency planning framework, methodology and tools to ensure business continuity of operations across a large, multi-division, decentralized organization. Supports multilanguage, multi-platform and multi-operating system operations and utilizes electronic commerce and Electronic Data Interchange (EDI) applications Recognizes and recommends new or emerging technology or software to satisfy functional requirements and processes. Provides highly technical and/or specialized guidance concerning automation solutions to complex information processing problems related to the subject field. Provides customer support using enterprise solutions software to integrate business areas, consistent with today's technology to operate in an open systems environment and client service architectures. Analyzes data processing requirements to plan EDP systems to provide system capabilities required for projected workloads. Plans layout and installation of new systems or modification of existing systems. Sets up and controls analog or hybrid computer systems to solve scientific and engineering problems. Develops applications that take advantage of Internet protocols and platforms. Internet developers extend beyond traditional software development disciplines to demonstrate advanced graphical design abilities, familiarity with new media formats, and solid understanding of Internet communications protocols and services. Deploys new applications that utilize Internet standards to enable wide access from the diverse client types found throughout the public Internet. Integrates the following network infrastructure components: Routers, Switches, Routed Networks, Frame Relay, Static and Dynamic Routes Configuration, Token Ring Topology, Ethernet Topology, CISCO, 3COM, Network Troubleshooting, Network Polling, Network Discovery. Required Education and Experience: BA/BS in a technical discipline with at least ten (10) years of systems engineering experience. 10+ years of relevant experience. Required Experience and Knowledge in: Google Cloud Platform and Amazon Web Services management and administration Current Windows and RHEL server operating systems Oracle and Microsoft SQL databases Network administration, Internet communications protocols and services Project management Required Clearance: DoD Secret Clearance with IT-I Qualifying Investigation (Ex: T5 or SSBI) Required Certifications: DoD 8570 IAT Level II Certification (Ex: Security+CE) Must possess at least one of the following Google Cloud Platform Certifications: Google Cloud Associate Engineer Google Professional Cloud Architect Must possess at least one of the following AWS Certifications: AWS Certified Cloud Practitioner AWS Certified Solutions Architect - Associate AWS Certified Solutions Architect - Professional Preferred Qualifications: In-depth knowledge of Google Cloud Platform administration. Experience with commercial cloud provider solutions in addition to Google (i.e. Microsoft Azure, AWS, OCI) and associated relevant industry certifications. Five (5) years hands-on experience working with Department of Defense (DoD) IT systems. Three (3) years' experience designing, architecting, deploying, and managing cloud-based infrastructures, resources, and applications. Project Management Experience: Proven experience leading cloud infrastructure projects from conception to completion, including design, implementation, and sustainment support phases. Excellent leadership, communication, and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders. Strong analytical and problem-solving skills: Proficiency in problem-solving and troubleshooting complex issues, with the ability to analyze problems, identify root causes, communicate to management and implement effective solutions in a timely manner. Leadership and Team Management: Ability to lead and motivate a team of IT professionals, providing guidance, direction, and support to ensure project objectives are met effectively. Communication Skills: Excellent communication skills to persuade, negotiate, convey technical concepts to non- technical audiences, and facilitate collaboration between multiple teams involved in projects. Cyber Security and Risk Management: Deep knowledge of cloud security principles and best practices. Strong understanding of DISA Security Technical Implementation Guides (STIG)/ IAVAs relating to cybersecurity principles with experience in identifying, assessing, and mitigating risks associated with security posture as well as prepping and supporting successful audits. Documentation and Reporting: Skilled in preparing and organizing comprehensive project documentation, including project plans, status reports, job guides, and technical documentation, to ensure transparency and accountability throughout the project lifecycle. Strong understanding of network architecture, security, and routing including virtual private clouds (VPC), load balancers, and firewalls. Hands-on experience with Infrastructure as Code tools such as Terraform, Google Cloud Deployment manager. Proficient in scripting languages and automation tools for supporting Infrastructure as Code and routine system administrative tasks. Strong proficiency in the administration of Windows and RHEL operating systems. Experience with Oracle, SQL, and other enterprise database management systems. Work Environment and Physical Demand: Office work environment. Must be able to sit and use a computer for extended periods of time. Location: This is a remote role within the United States, requiring occasional travel (approximately 10%) Compensation: $110,000 - $125,000 This position is part of a pipeline for a future opportunity supporting a DoD customer. Employment is contingent upon contract award and government customer approval. AGE Solutions is actively engaging talent ahead of award and encourages both current incumbents and new candidates to express interest. At AGE Solutions, we reward performance, invest in growth, and share success. Our benefits support the whole person, professionally, financially, and personally. 26 Days Paid Leave: Includes vacation, sick, personal time, and holidays. You choose how to use it. Performance Bonuses: Performance bonuses are awarded based on individual contributions and company-wide results, aligning recognition with impact. 401(k) with Match: We match 3% of your contributions with immediate vesting. Financial Protection: Company-paid life insurance up to $300K and options for additional coverage for you and your dependents. Health Benefits: Multiple medical plans, dental, vision, FSA and HSA options to fit your needs. Parental Leave: 15 days of fully paid leave for new parents, because family matters. Military Differential Pay: We bridge the gap for employees on active duty, so they don't take a financial hit while serving. Professional Growth: Paid training and certifications, tuition reimbursement, and the tools and tech to get the job done right. Shared Success: In the event of a company sale, our CEO has committed to returning 80% of net proceeds to employees. This ensures our team shares in the long term value they help create. At AGE, you'll do work that matters, supported by a company that delivers for its people.$110k-125k yearly Auto-Apply 28d agoDirector of Client Success Digital Strategy
National Debt Relief
Remote job
The Director of CS Digital Strategy is a highly motivated customer service leader with a proven record of building and optimizing digital platforms while continuing to deliver best in class customer service on existing platforms. The Director will be responsible for applying skills and knowledge with a disciplined approach to ensure the team meets or exceeds performance objectives, maintains a high level of client satisfaction, while also building efficiencies, automation, and processes. This individual will lead a team responsible for developing and executing strategies to enhance customer engagement, optimize operational efficiency, and drive business growth through digital channels. Responsibilities Drive digital innovation and serve as a change agent throughout the organization, developing a clear and compelling digital strategy. Own and monitor the digital-innovation project portfolio. Build, manage, and continue to grow a digital-innovation ecosystem, both internally and externally. Identify new tools (AI, digital, CRM) that can support and enhance our solutions. Qualify and understand the full range of market trends, influences and opportunities relevant to the business, market, and customer base. Understand the challenges and opportunities within both existing and new customer segments. Develop compelling and differentiated digital propositions. Compile case studies to demonstrate our value. Identify new capabilities and/or partnerships required to strengthen capabilities. Implement digital strategy by working with cross-functional partners to map and transition analog processes to digital ones. Be an evangelist - championing the use of digital technology and practices to engender a digital mindset from the top down. Monitor key performance indicators (KPIs) related to customer satisfaction, response time, and resolution rates, and implement strategies to achieve targets. Reviews and develops ways to best leverage our technology and implementation new technology to continue our digital communication with clients. Lead and mentor a team of digital specialists, providing guidance and support to drive performance and foster professional growth. Establish clear goals and performance metrics to measure the effectiveness of digital initiatives. Foster a culture of innovation, collaboration, and continuous improvement within the digital strategy team. Ensure collaboration, knowledge sharing, and digital best practices among partners and colleagues to help establish a robust digital ecosystem. Measure ROI for digital projects, fine-tuning approaches as needed to ensure that we're investing in the appropriate tools and resources. Work with teams across the business to generate innovative digital solutions for products, services, processes, customer experiences, marketing channels, and business models. Identify, research, and select key third-party suppliers, working in an inclusive relationship capacity to achieve all required outcomes. Own digital client contact - lead and deliver continual improvement and development of the multi-channel/omnichannel proposition. Develop effective, influential relationships internally and externally at all levels. Work with peers and key stakeholders to research, identify and capture new digital products across the business and to provide recommendation and change programs which will deliver improved performance and/or a reduction in costs. Qualifications Education/Experience Bachelor's degree in business, marketing, communications, or related field preferred. 8 years' experience designing and launching digital platforms required. 4 years' experience leading teams with direct reports. Required Skills/Abilities Proven leadership of successful digital transformation projects Understanding of core business processes and their associated technical solutions. An innovative and disruptive mindset, constantly looking forward. Proven skills for influencing and collaborating with fellow leaders and senior leaders. Proven experience in digital strategy development and implementation, preferably in a contact center or customer service environment. Strong understanding of digital platforms, including chat, email, social media, and self-service portals. Demonstrated leadership experience, with the ability to inspire and motivate a team to achieve results. Excellent communication and presentation skills, with experience presenting to executive leadership. Analytical mindset with the ability to interpret data and insights to drive strategic decisions. Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities and business needs. National Debt Relief Role Qualifications: Computer competency and ability to work with a computer. Prioritize multiple tasks and projects simultaneously. Exceptional written and verbal communication skills. Punctuality expected, ready to report to work on a consistent basis. Attain and maintain high performance expectations on a monthly basis. Work in a fast-paced, high-volume setting. Use and navigate multiple computer systems with exceptional multi-tasking skills. Remain calm and professional during difficult discussions. Take constructive feedback. Compensation Information Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for each position across the US. Within the range, individual pay is determined by work location, job-related skills, experience, and relevant education or training. This good faith pay range is provided in compliance with NYC law and the laws of other jurisdictions that may require a salary range in job postings. The salary for this position is $146,500 - $168,500. About National Debt Relief National Debt Relief was founded in 2009 with the goal of helping an expanding number of consumers deal with overwhelming debt. We are one of the most-trusted and best-rated consumer debt relief providers in the United States. As a leading debt settlement organization, we have helped over 450,000 people settle over $10 billion of debt, while empowering them to lead a healthier financial lifestyle and feel free to live their best life. At National Debt Relief, we treat our clients like real people. Our purpose is to elevate, empower, and transform their lives. Rated A+ by the Better Business Bureau, our goal is to help individuals and families get out of debt with the least possible cost through conducting financial consultations, educating the consumer and recommending the appropriate solution. We become our clients' number one advocate to help them reestablish financial stability as quickly as possible. Benefits National Debt Relief is a team-oriented environment full of rewards and growth opportunities for our employees. We are dedicated to our employee's success and growth within the company, through our employee mentorship and leadership programs. Our extensive benefits package includes: Generous Medical, Dental, and Vision Benefits 401(k) with Company Match Paid Holidays, Volunteer Time Off, Sick Days, and Vacation 12 weeks Paid Parental Leave Pre-tax Transit Benefits No-Cost Life Insurance Benefits Voluntary Benefits Options ASPCA Pet Health Insurance Discount Access to your earned wages at any time before payday National Debt Relief is a certified Great Place to Work ! National Debt Relief is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law. For information about our Employee Privacy Policy, please see here For information about our Applicant Terms, please see here #LI-REMOTE$146.5k-168.5k yearly Auto-Apply 28d agoRemote Medical Scribe, TX
Scribeamerica
Remote job
20 years ago we set the standard for medical scribes. Today we're redefining it. ScribeAmerica is a growing organization with real opportunities to advance your career in the healthcare field. Join physicians and providers on the front lines and gain valuable experience as a medical scribe. We're proud to be acknowledged as a "Best Places to Work '' by Forbes magazine and to have won an Early Talent Award for 2023 from Handshake as one of the Top Employers of Gen Z. What you need to excel as a medical scribe * Commit to ScribeAmerica for up to 1 year * Be flexible enough to work 2 shifts per week * Ability to type over 50 WPM Medical Scribe Job Description * Gain substantial knowledge in how to appropriately document patient history, physical exams, assessments, diagnostic results, medical procedures, treatment plans, medical opinions of consultants, diagnoses, medication/prescription information, and follow-up instructions * Navigate the facility computer system and electronic medical record * Monitor pending labs and radiology orders for results to help guide patient care * Review past history and test results on patients which are critical in driving medical decisions by your provider * Adhere to medical facility's compliance requirements and ScribeAmerica's company policies and procedures Joining ScribeAmerica team includes these benefits * On the job training including Scribe University and Clinical Training * We are partnered with hospitals and ambulatory sites across the country, and staff over 50 specialties * Flexible scheduling-full-time and part-time positions * Connections with universities, career advisors, and professional schools * Comprehensive Health Insurance, and 401k for full-time employees * A focus on Diversity, Equity and Inclusion * A fun and impactful team culture Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Generally required to sit in front of a computer for long periods of time. * Regularly required to use a keyboard and computer. * Ability to sit or stand in front of a computer for several hours a day. Compensation range: Our compensation range for this position is $10-$15, depending on qualifications, experience, and geographic location. ScribeAmerica provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, genetics, protected veteran status, or any other legally protected group status. In addition to federal law requirements, ScribeAmerica complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. ScribeAmerica expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, genetics, protected veteran status, or any other legally protected group status. Improper interference with the ability of ScribeAmerica's employees to perform their job duties may result in discipline up to and including discharge.$10-15 hourly 30d agoClinical Review Nurse - Remote
Arc Group
Remote job
Job DescriptionCLINICAL REVIEW NURSE - REMOTE ARC Group has multiple positions open for Clinical Review Nurses! These positions are 100% remote. These are direct hire FTE positions with salary, benefits, etc. This is a fantastic opportunity to join a dynamic and well-respected organization offering tremendous career growth potential. At ARC Group, we are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. We believe that diverse perspectives lead to better innovation and problem-solving. As an organization, we embrace diversity in all its forms and encourage individuals from underrepresented groups to apply. 100% REMOTE! Candidates must currently have PERMANENT US work authorization. Sorry, but we are not considering any candidates from outside companies for this position (no C2C, 3rd party / brokering). SUMMARY STATEMENT The Clinical Review Nurse is responsible for reviewing and making medical determinations as to the validity of health claims and levels of payment in meeting national and local policies as well as accepted medical standards of care. The incumbent applies clinical knowledge to assess the medical necessity, level of services and appropriateness of care which may include cases requiring prior authorization, complex pre-payment medical review or post-payment medical review. ESSENTIAL DUTIES & RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This list of essential job functions is not exhaustive and may be supplemented as necessary. 90% of time will be spent on one or more of the following activities depending on assignments: Review and analyze pre and post pay complex health care claims from a medical perspective, inclusive of prior authorization: Perform clinical review work as assigned; may provide guidance to other team members and accurately interpret and apply broad CMS guidelines to specific and highly variable situations. Conduct review of claim data and medical records to make clinical decisions on the coverage, medical necessity, utilization and appropriateness of care per national and local policies, as well as accepted medical standards of care. Review provider practices and identify issues of concern, overpayment and need for corrective action as necessary; includes surfacing potential fraud and abuse or practice concerns. May develop recommendations for further corrective action based on medical review findings. May refer for review, or implement, corrective action related to medical review activities. May process claims and complete project work in the appropriate computer system(s). The remaining 10% of time will be spent on the following activities depending on assignments: Identify providers needing education and individually educate providers who are subject to medical review processes: Initiate or participate in provider teaching activities, creating written teaching material, providing one on one education or education to a group as a result of a medical review (e.g., probe, progressive corrective action, consent, etc.) or appeal. This may involve discussion with CMS leaders and leaders in the provider community. Participate in special projects as assigned. REQUIRED QUALIFICATIONS * Valid nursing degree * 2 years' clinical experience * Excellent written and oral communication skills * Demonstrated experience with evaluating medical and health care delivery issues (e.g., Inpatient Rehab Facility) * Strong computer skills to include Microsoft Office proficiency * Valid unrestricted Registered Nurse (RN) license PREFERRED QUALIFICATIONS * Inpatient Rehabilitation Facility Experience * Bachelor of Science in Nursing (BSN) * Insurance industry experience * Certified Coder ARC Group is a Forbes-ranked a top 20 recruiting and executive search firm working with clients nationwide to recruit the highest quality technical resources. We have achieved this by understanding both our candidate's and client's needs and goals and serving both with integrity and a shared desire to succeed. At ARC Group, we are committed to providing equal employment opportunities and fostering an inclusive work environment. We encourage applications from all qualified individuals regardless of race, ethnicity, religion, gender identity, sexual orientation, age, disability, or any other protected status. If you require accommodations during the recruitment process, please let us know. Position is offered with no fee to candidate.$52k-76k yearly est. 2d agoInformation Technology Support Technician
Ltimindtree
Remote job
● Provide technical support for office staff, consultants, and guests regarding AV and IT systems. This includes, but is not limited to, managing issues and requests-logged as tickets-related to computer hardware and software, mobile devices, network connectivity, video conferencing, convening space systems, and teleconference systems, as well as any other related technical tasks. ● Provide technical support and set-up assistance for audio/video (AV) equipment and connectivity to support client staff, consultants, and external groups utilizing office facilities for meetings, presentations, and other AV activities. ● Provide support and assistance for system or application testing carried out by the client's AV and IT Department. ● Assist in implementing ongoing preventive maintenance and updates as needed. ● Ensure convening systems are updated and tested, and provide necessary support as required ● Assist in resolving critical AV system issues and be available as needed ● Assist the AV and IT department in ensuring the physical and network security of the office's systems. ● Responds to end-user calls promptly, adhering to the Service Agreement Level (SAL). Escalates unresolved issues to the appropriate internal level, follows up on status, and provides timely updates. ● Provide essential remote support for technical issues encountered by staff working from home or in flexible arrangements. ● Collaborate closely with the New York Information Technology department and the Global Service Desk to coordinate and escalate tickets that require further assistance or fall outside the core responsibilities or access rights. ● Record and update all service issues, requests, and change requests in the client's ticketing system. ● Assist the IT department in ensuring proper accounting of the client's AV/IT assets. Track all asset changes and update the client's asset tracking system as needed. ● Provide periodic status reports covering all ongoing issues, requests, change requests, system status, inventory status, and completed activities. The operational support scope for these categories includes fulfilling the following functions: ● Product updates and upgrades are subject to client policies and procedures ● System proactive maintenance and monitoring of IT equipment. ● Proactive tracking of video conferencing and convening equipment. ● Root cause analysis that may interrupt AV system and office, convincing space ● Problem Management of incidents occurring due to the monitoring agent identification ● Telephonic call answering ● Monthly activities report consolidation. Qualifications and skills requirements of the assigned resource ● Proven experience in AV/IT service desk or other tech customer support role. ● Tech-savvy with good working knowledge and understanding of AV systems, computer systems, mobile devices, and different tech products. ● Technical ability to diagnose and resolve basic technical issues. ● Excellent verbal and written communication skills in English ● A technical, logical thought process and customer-oriented ● An ability to prioritize and escalate. ‘● Familiar with ITIL Foundation ● CompTIA's A+ and Network+ certificates Education: Bachelor's degree or higher with a technology focus. Majors include Math, Engineering, Computer Science, Computer Information Systems, Information Technology, Cyber Security, and others. 3.0 GPA or higher. LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law. Our client requires all the employees working on this engagement to be COVID-19 vaccinated. If you need a reasonable accommodation for a sincerely held religious belief or medical condition, please contact ************************$42k-71k yearly est. 2d agoAdministration Officer
Team Global Express
Remote job
About the Role Join Team Global Express as an Administration and Operations Support Officer at our Gold Coast site. In this dynamic and fast-paced role, you'll provide high-level administrative and customer service support to ensure smooth day-to-day operations across the freight and logistics network. This is a full-time position, working Monday to Friday, 9:00am to 5:00pm. Key responsibilities include: * Responding to customer and internal enquiries in a professional and timely manner * Preparing quotes, managing follow-ups, and coordinating delivery bookings * Investigating delivery issues, damaged freight, and redirections with internal teams * Reviewing and correcting freight documentation and delivery schedules * Running daily and weekly reports to support freight planning and operational audits * Supporting key national accounts with order tracking and communication * Managing freight appointments, undelivered items, and delivery planning * Assisting with data entry, rate audits, and internal cost reconciliations as needed * Providing backup support during peak periods or staff absences What You'll Bring * Strong administrative and organisational skills with high attention to detail * Excellent verbal and written communication skills * A proactive, customer-focused mindset with a strong sense of accountability * Confidence using computer systems and handling multiple tasks simultaneously * A team-oriented attitude with the ability to work collaboratively across departments * Previous experience in transport, logistics, or a similar fast-paced environment (preferred) * Flexibility to assist with additional duties and occasional overtime during busy periods * A professional, reliable, and safety-conscious approach to work About Team Global Express Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We're not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit *************************** Why TGE We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop. What we offer * Competitive salary above industry standards * Upskilling, training, mentoring and more to support your career development journey * Fun and practical employee perks and discounts * Flexible work, including work from home * Inclusive parental leave policy that supports all parents & carers * Peer recognition awards acknowledge when you go above and beyond. An inclusive workplace, works for everyone We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand. Our recruitment process Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening. Other things to note * When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process. * During the recruitment process, please keep an eye on your junk emails and spam folders for updates. * TGE is listed as one of LinkedIn's Top Companies of 2023 and 2024 in Australia.$49k-83k yearly est. Auto-Apply 60d+ agoCall Center Representative ( FT or PT ) WFH
Cardinal Health
Dublin, OH
The Call Center Representative is responsible for answering phone calls, making and rescheduling appointments, answering patient questions and routing phone calls to the appropriate staff. This position requires fluency in both English and Spanish to serve our patients' needs. Compensation and Benefits The compensation for this position is $22 per hour. WE offers competitive salary and benefits including medical, dental, vision, 10 vacation days for first year employees, 12 paid holidays, sick leave, life insurance, retirement plan with match, employee assistance program and free employee parking. Education & Experience High School Diploma or equivalent. 1 year of experience in a receptionist or similar role with customer service experience. Prior work experience in Community Clinic or Doctor's office preferred. Essential Position Responsibilities Answer calls within prescribed time and always maintains professional, effective and polite communication. Appropriately route calls, takes complete messages. Confirm patient eligibility for medical insurance coverage. Make appointments for patients on the phone and confirm future appointments. Help to ensure provider schedules are at capacity and rearrange patient visits when appropriate. Assist in rescheduling patients. Coordinates patient transportation. Collects copayments and donations electronically. Helps enroll patients into Patient Portal and support telehealth visit education when necessary. Enters data in the computer system to update patients' information. Assist the clinician in following up with broken appointments, abnormal test results or routing follow-up care by contacting patients via telephone and documenting the information in the medical records and appropriate logs. Maintains confidentiality of patient information and medical records according to HIPPA guidelines or according to our patient confidentiality policies. Other duties as described. Skills Bilingual in English/Spanish required. Ability to remain organized while managing multiple details. Ability to communicate effectively. Excellent customer service skills required. Ability to handle multiple tasks while remaining calm and professional. Knowledge of HIPAA privacy and confidentiality practices. Knowledge of Microsoft Office and telephone protocol. Duties require professional verbal and written communication skills. Must be reliable and on-time. Present a professional demeanor and appearance.$22 hourly 60d+ agoComputer Systems Analyst
T-Rex Solutions
Remote job
T-Rex Solutions is seeking a results-driven Computer Systems Analyst to support our IRS Development, Infrastructure, Security and Modernization (DISM) program. The program objective is to provide ongoing support for the development, operation and maintenance of critical CI/CD capabilities, enterprise infrastructure, application development, and modernization of IRS tax filing and enterprise systems. The ideal candidate will be responsible for analyzing business problems to implement and improve computer systems. You will analyze user requirements, procedures, and problems to automate or enhance existing systems and review computer system capabilities, workflow, and scheduling limitations. You may also analyze or recommend commercially available software. This is a fully remote program and requires all individuals to pass an IRS investigation and acquire a public trust clearance. Responsibilities: System Analysis: Analyze complex data processing problems to design and implement effective computer systems. Requirement Gathering: Work with users to gather and understand their requirements, procedures, and problems to develop or improve systems. System Improvement: Recommend and implement improvements to existing systems, focusing on automation, efficiency, and user satisfaction. Capability Review: Review computer system capabilities, workflow, and scheduling limitations to optimize system performance. Software Evaluation: Analyze and recommend commercially available software to meet user needs and improve system functionality. Documentation: Create detailed documentation of system requirements, specifications, and operational procedures. Collaboration: Collaborate with other IT professionals, including developers, network administrators, and support staff, to ensure seamless system integration and performance. Testing and Validation: Conduct system testing and validation to ensure systems meet user requirements and function as intended. Requirements: Bachelor's Degree in Computer Science, Information Systems, or a related field with 5+ years of related experience US Citizenship required Must be able to pass an IRS public trust investigation Proficiency in system analysis and design, with strong knowledge of various programming languages and software tools. Experience with databases, network infrastructure, and data processing techniques. Strong analytical and problem-solving abilities to understand and address complex system issues. Excellent verbal and written communication skills to effectively interact with users and IT professionals. High attention to detail and accuracy in analyzing user requirements and system capabilities. Ability to work collaboratively in a team environment and manage multiple projects simultaneously. Desired Skills: Experience with enterprise-level applications and systems. Knowledge of business process modeling and improvement techniques. Familiarity with cloud computing and cybersecurity principles. Current IRS clearance desired T-Rex Overview Established in 1999, T-Rex Solutions, LLC is a proven mid-tier business providing data-centric mission services to the Federal government as it increasingly tries to secure and leverage the power of data. We design, integrate, secure, and deploy advanced technical solutions for our customers so they can efficiently fulfill their critical objectives. T-Rex offers both IT and professional services to numerous Federal agencies and is a leader in providing high quality and innovative solutions in the areas of Cloud and Infrastructure Services, Cyber Security, and Big Data Engineering. T-Rex is constantly seeking qualified people to join our growing team. We have built a broad client base through our devotion to delivering quality products and customer service, and to do that we need quality individuals. But more than that, we at T-Rex are committed to creating a culture that supports the development of every employee's personal and professional lives. T-Rex has made a commitment to maintain the status of an industry leader in compensation packages and benefits which includes competitive salaries, performance bonuses, training and educational reimbursement, Transamerica 401(k) and Cigna healthcare benefits. T-Rex is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex (including pregnancy and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors. In compliance with pay transparency guidelines, the annual base salary range for this position is $100,000 - $113,000. Please note that the salary information is a general guideline only. T-Rex considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer. T-Rex offers a diverse and collaborative work environment, exciting opportunities for professional growth, and generous benefits, including: PTO available to use immediately upon joining (prorated based on start date), paid parental leave, individual and family health, vision, and dental benefits, annual budget for training, professional development and tuition reimbursement, and a 401(k) plan with company match fully vested after 60 days of employment among other benefits.$100k-113k yearly Auto-Apply 60d+ agoClient Relations Specialist
Newrez LLC
Remote job
Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications. We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation. **This is a Hybrid Position at our Tempe, AZ location & Fort Washington, PA location** Primary Function The Client Relations Specialist III is responsible for assisting the borrower and production sales team in the coordination of all functions related to the processing and closing of loans. Direct Reports N/A Principal Duties Serve as subject matter expert (SME) regarding company policies, procedures, and technology. Manages external business partners' status and internal business partners' multi-state pipeline. Serves as primary liaison between external/internal business partners and operations staff. Conducts daily review and follow-up with borrowers and vendors regarding outstanding items; gathers necessary documentation. Communicates to manager if unable to achieve a timeline or to resolve an error. Escalates any fraud files to Risk Management Leadership Team. Assists internal business partners with non-responsive clients and conflict resolution. Communicates to key stakeholders, including internal business partners and clients, on status/needs. Performs data entry to update all internal computer systems and loan files with notes regarding all actions that affect the loan process in accordance with company requirements. Reviews title reports, payoffs, appraisals, income documents, hazard insurance, and all supporting conditions for required standard compliance. Executes Review Approval Process. Coordinates scheduling of loan closings with internal business partner and closing agent. Attends regular pipelines meetings and system training updates. Performs related duties as assigned by management. This position is considered a non-loan originator position, meaning participants may not engage in activities of a loan originator, including: communicating directly with borrowers about credit qualification or loan terms, which includes pricing concessions or other transaction-specific terms or conditions. Education and Experience Requirements High school diploma or equivalent, required. Bachelor's degree, preferred. 5+ years processing experience in high volume mortgage setting. Experience with DU, DO, and LP systems. Knowledge, Skill, and Ability Requirements Knowledge of FHA and FNMA policies and guidelines. Knowledge of mortgage loan processing, compliance, investor products, and underwriting guidelines. Working knowledge of various fraud tools. While this description is intended to be an accurate reflection of the position's requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary. #MW1 A good faith estimate of the compensation is: 47,700.00 - 75,240.00 Compensation for this position may also include other elements, including medical, financial, various paid time off benefits, and a bonus based on individual and company performance, variable or annual. Placement within the range will be based on a variety of factors, including but not limited to, skills, experience, qualifications, location, etc. Additional Information: While this description is intended to be an accurate reflection of the position's requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary. All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator. Employment will be contingent on this requirement. Company Benefits: Newrez is a great place to work but we are only as strong as our greatest asset, our employees, so we believe in rewarding them! Medical, dental, and vision insurance Health Savings Account with employer contribution 401(k) Retirement plan with employer match Paid Maternity Leave/Parental Bonding Leave Pet insurance Adoption Assistance Tuition reimbursement Employee Loan Program The Newrez Employee Emergency and Disaster Fund is a new program to support our team members Newrez NOW: Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions Equal Employment Opportunity We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better. CA Privacy Policy CA Notice at Collection$32k-48k yearly est. Auto-Apply 16d agoRetail Store Assistant Manager
Rural King Supply
Unionville Center, OH
About us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us. When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve. How we reward you 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% * Healthcare plans to support your needs * Virtual doctor visits * Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program * 15% Associate Discount * Dave Ramsey's SmartDollar Program (no cost to you!) * Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services What You'll do The purpose of the Assistant Store Manager is to oversee various responsibilities, including inventory management, associate leadership, and customer engagement. Your ability to make strategic decisions, cultivating a high-performing team, and ensure operations excellence will be critical to our store's success. Foster a positive and inclusive work environment that promotes teamwork, professionalism, and continuous improvement. Oversee inventory management, stock replenishment, and merchandise displays to optimize sales and customer satisfaction. Make impactful decisions related to hiring, coaching, performance management, and terminations for associates under your leadership. Conduct comprehensive performance reviews for associates reporting to you, identifying areas for development and recognition. Define expectations for associates and hold them accountable for their roles, fostering a culture of accountability. Champion exceptional customer service by engaging with customers, addressing inquiries, resolving issues, and enhancing their shopping experience. Coach and train associates on the customer engagement model, contributing to a high-performing team that consistently delivers exceptional customer experiences. Address any negative customer experiences by defusing situations and empowering your team to resolve issues effectively. Regularly update the Store Manager about departmental performance, associate progress, operational efficiencies, and customer feedback. Ensure that the store operates in accordance with safety regulations, company policies, and industry standards. Ensure that all operational procedures and processes align with company policies, standards, and legal regulations. Help drive company initiatives, such as the customer engagement model, RK Visa Card, RK Plus Protection Plan (RKPPP), etc. Supervise the appropriate procedures for disposing of firearms in all gun transactions when designated. May be required to conduct regular audits to assess compliance in areas such as sales transactions, cash handling, inventory management, firearm audits and security protocols. May be required to analyze shrinkage data, identify trends, and implement measures to minimize loss and improve operational efficiency. Demonstrate the autonomy, independent judgment, and discretion in leading the team to achieve or exceed the goals and strategies of the store. Participate in cross-training for flexibility in various departments and responsibilities. Use discretion and independent judgment in daily decisions while maintaining a high level of confidentiality and professionalism. Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments. Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively. Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement. Perform other duties as assigned. Supervisory Responsibilities Yes Essential Qualities for Success At least 2 years of retail experience or equivalent combination of experience and education. Proven track record of success and a desire to take on increasing levels of responsibility and leadership. Ability to provide clear direction, set performance expectations, and motivate team member to deliver high quality results. Demonstrated ability to mentor, coach, and develop associates, fostering a positive and collaborative work environment. Excellent verbal and written communication skills to convey ideas, instructions, and information clearly and concisely. Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses. Strong interpersonal skills to build rapport, foster relationships, and collaborate effectively. Strong orientation toward process-driven approaches, demonstrated through previous experience an accomplishment. Proven ability to analyze and optimize complex processes to achieve operational excellence. Contribute to the decision-making process by actively participating in discussions, providing insightful input, and challenging ideas constructively. Demonstrated experience making sound decisions in a professional context. Proven track record of evaluating options, considering relevant factors, and achieving desired outcomes. Comfortable navigating computer systems and software to assist customers or manage activities. Demonstrated ability to prioritize activities, meet deadlines, and maintain a high level of attention to detail. Proven track record of consistently producing error-free work and meeting quality standards. Demonstrated experience applying a flexible mindset that allows for the successful navigation of ambiguity and uncertainty. Strong resilience and adaptability to maintain a positive attitude in the face of adversity and setbacks. Proficiency with Microsoft Office Suite or related software. Working knowledge of Microsoft Office Suite. Flexibility with hours: ability to work a 50-hour workweek (10-hour shifts, 5 days per week) with varied hours, days, night, and weekends as business dictates. Must meet federal requirements to qualify to obtain a Federal Firearms License (FFL) and any applicable local requirements. Physical Requirements Ability to maintain a seated or standing position for extended durations. Ability to operate machinery such as a forklift, pallet jack, handheld inventory device and other retail equipment. Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently. Able to navigate and access all facilities. Skill to effectively communicate verbally with others, both in-person and via electronic devices. Close vision for computer-related tasks. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law. We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit *********************$30k-41k yearly est. 4d agoRemote Medical Scribe, PA
Scribeamerica
Remote job
20 years ago we set the standard for medical scribes. Today we're redefining it. ScribeAmerica is a growing organization with real opportunities to advance your career in the healthcare field. Join physicians and providers on the front lines and gain valuable experience as a medical scribe. We're proud to be acknowledged as a "Best Places to Work '' by Forbes magazine and to have won an Early Talent Award for 2023 from Handshake as one of the Top Employers of Gen Z. What you need to excel as a medical scribe * Commit to ScribeAmerica for up to 1 year * Be flexible enough to work 2 shifts per week * Ability to type over 50 WPM Medical Scribe Job Description * Gain substantial knowledge in how to appropriately document patient history, physical exams, assessments, diagnostic results, medical procedures, treatment plans, medical opinions of consultants, diagnoses, medication/prescription information, and follow-up instructions * Navigate the facility computer system and electronic medical record * Monitor pending labs and radiology orders for results to help guide patient care * Review past history and test results on patients which are critical in driving medical decisions by your provider * Adhere to medical facility's compliance requirements and ScribeAmerica's company policies and procedures Joining ScribeAmerica team includes these benefits * On the job training including Scribe University and Clinical Training * We are partnered with hospitals and ambulatory sites across the country, and staff over 50 specialties * Flexible scheduling-full-time and part-time positions * Connections with universities, career advisors, and professional schools * Comprehensive Health Insurance, and 401k for full-time employees * A focus on Diversity, Equity and Inclusion * A fun and impactful team culture Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Generally required to sit in front of a computer for long periods of time. * Regularly required to use a keyboard and computer. * Ability to sit or stand in front of a computer for several hours a day. Compensation range: Our compensation range for this position is $10-$15, depending on qualifications, experience, and geographic location. ScribeAmerica provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, genetics, protected veteran status, or any other legally protected group status. In addition to federal law requirements, ScribeAmerica complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. ScribeAmerica expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, genetics, protected veteran status, or any other legally protected group status. Improper interference with the ability of ScribeAmerica's employees to perform their job duties may result in discipline up to and including discharge.$10-15 hourly 30d ago
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