Product Analyst
Dexian
Columbus, OH
As a Product Analyst, you will contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success. Job responsibilities: Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery Considers and plans for upstream and downstream implications of new product features on the overall product experience Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers Analyzes, tracks, and evaluates product metrics, including work to time, cost, and quality targets across the product development life cycle Writes the requirements, epics, and user stories to support product development Required qualifications, capabilities, and skills 3+ years of experience or equivalent expertise in product management or a relevant domain area Proficient knowledge of the product development life cycle Experience in product life cycle activities including discovery and requirements definition Developing knowledge of data analytics and data literacy Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.$58k-81k yearly est. 4d agoCCaaS (NICE & IVR) Techno-Functional Lead
Revel It
Remote job
*This position requires someone who has Utility experience and have worked with Utility companies to improve their IVR containment rate* Role: CCaaS Techno-Functional Lead (NICE & IVR) Overview:PSEG is seeking a Techno-Functional Lead with strong experience in NICE in Contact and IVR systems to support ongoing enhancements and integrations within their customer engagement environment. This role requires a balance of business process understanding and technical capability, focusing on both system improvements and deployment support. Key Details: Project Background: Implemented IVR (Omelia) in 2023. The environment is continuously evolving with regular enhancements and optimizations. Role Focus: Collaborate with the business and NICE teams to understand enhancement requests and translate them into actionable technical requirements. Work cross-functionally to support deployment and implementation of new features. Must be functional enough to capture and document requirements and technical enough to understand scripting and system capabilities. Current Systems: NICE in Contact for contact center operations. IVR: Omelia. Fully integrated with the mainframe billing system and ACD/CRM components that connect to the agent desktop. Technical Expectations: Understanding of IVR scripting and ability to support or guide development. Familiarity with NICE platform configuration and integration processes. Contract Details: Length: 12 months, with potential extension through 2027 and possible conversion to hire. Start Date: January 2026. Location: 100% Remote (East Coast hours preferred). Availability: Must be flexible for occasional weekend support for issue resolution. Travel: None required. Interview Process: Two rounds of interviews: Initial interview with Thomas (Hiring Manager). Technical interview with team members.Job Overview: CaaS Techno-Functional Lead Configure and manage NICE solutions, including NICE in Contact and Workforce Management (WFM) systems. Integrate NICE with other business tools like CRM and ACD for seamless customer interaction management. Monitor system health and performance, identifying and addressing issues proactively. Generate and analyse reports to track performance metrics and recommend improvements. Design, develop, and maintain IVR scripts to optimize customer interactions. Troubleshoot and resolve any issues related to the IVR system, ensuring minimal disruption to services. Continuously improve IVR flows based on customer feedback, performance analysis, and business needs. Ensure proper integration of IVR with back-end systems (e.g., CRM, databases). Work closely with IT, customer service, and operations teams to align NICE and IVR systems with business objectives. Provide technical support and training to internal teams on system functionality and optimization. Stay updated on industry trends and new technologies to improve the customer experience and operational processes. Project Management experience will be an add on. Requirements: 5+ years of strong experience with NICE customer engagement solutions (NICE in Contact, NICE WFM) and IVR system administration. Strong understanding of call centre operations, customer interaction technologies, and telephony systems. Proficiency with IVR scripting languages and tools (e.g., Genesys, Avaya, Cisco). Solid understanding of data analytics and reporting, with the ability to analyse system performance and make data-driven decisions. ( Not important) Familiarity with CRM systems (e.g., Salesforce, Zendesk) and their integration with NICE and IVR solutions. Excellent troubleshooting and problem-solving skills. Strong communication and interpersonal skills, with the ability to work cross-functionally in a collaborative environment. Certification in NICE products or IVR technologies is a plus. Good to have experience with cloud-based customer engagement platforms. Good to have knowledge of speech analytics, chatbots, and AI-driven customer service technologies. Responsibilities: We are looking for an experienced NICE & IVR Systems Specialist who will be responsible for the configuration, maintenance, and optimization of NICE (Customer Engagement Solutions) and IVR systems to ensure the seamless operation of our customer service functions. This position requires both technical expertise and a strong understanding of customer interaction workflows.$99k-129k yearly est. 2d agoEmployee Relations Business Partner
Randstad USA
Remote job
Employee Relations Partner 100% remote - Boston Area only Working hours: 8:30-5, flexible Type of contract - temp to perm potential Contract Duration: 3 months to start Compensation: $40- $55 depending on experience, looking for 3-5 years Must use own equipment for this position. Top 3 must haves: experience in HR related investigation, Employee relations skills such as conflict resolution and manager guidance, understanding of employment law JOB OVERVIEW: Under the direction of the Director of Human Resources-Employee Relations, the Employee Relations Partner is responsible for advising managers and HR Business Partners (HRBPs) at Brigham & Women's Hospital (BWH) regarding employee relations situations and the interpretation of personnel policies, State/Federal and employment laws. The incumbent will provide comprehensive internal employee consultation throughout BWH, may be asked to prepare responses to internal and external complaints, conduct investigations, write reports and present findings and recommendations. The incumbent will develop and evaluate overall employee relations trends/themes and proactively make recommendations to address root cuses. The incumbent will assess and conduct training on employee relations and will partner with the HRBPs to implement recommendations to address employee relations issues. The incumbent may need to partner with MGB Centers of Execellent (COEs) including the Employee Relations/ Labor Relations team as well as the Office of General Counsel, as needed. 1. Advises HRBPs, Managers and Executives system wide concerning employee relations issues around concerns in scope of workplace violence, discrimination, harassment, substance abuse, abusive conduct, reductions in force, diversion, privacy breach etc. 2. Conducts sensitive, confidential, objective and thorough investigations. Prepares reports of the findings, presents findings to specific audiences, and makes recommendations to address root cause issues.Consults, as needed and/or directed, with ER/LR COE, HRBPs, and HR Leadership as appropriate. 3. Partners with Sr. Employee Relations Consultant to develop and evaluate overall employee relations trends/themes across organization and system to understand and address root causes. 4. Works with HRBPs, Learning & Organizational Development, Employee/Labor Relations, and local Employee Relations colleagues to address root causes. Educates employees, managers, and leaders at all levels about effective management practices and leadership styles. 5. Using data and analytics, provides guidance and direction to managers to enhance diversity and inclusion efforts, support workplace culture, and improve employee engagement 6. Partners with system ER/LR COE and Office of General Counsel to assist with the preparation of a response to complaints filed with the MCAD, EEOC or other relevant agencies. May be required to attend and/or testify at hearings and arbitrations as appropriate. 7. Consults with HRBPs and managers concerning the processing of problem resolution cases, assists with gathering all required documentation and takes lead on problem resolution cases directly related to investigations that the ERP conducted, as necessary. 8. Partners with ER/LR Center of Excellence to creates, customizes, and presents workshops concerning employee relations issues, such as Harassment, Progressive Discipline, Employment and Labor Laws, Workplace Violence and ADA/FMLA to managers and HR professionals. 9. Conducts complex climate surveys to assess the general environmental tone within a department or between departments to determine areas of employee concern. Partners with ER/LR, HRBP and Manager to develop action plans to address issues. 10. Manages Interactive Dialogue for requests for Reasonable Accommodations in partnership with Occupational Health, HRBPs, and Operational leadership, and partners with ER/LR as necessary on complex cases. 11. Maintains a current body of knowledge of employment and labor laws. 12. Assists with the development, updating, and interpretation of employee relations policies and procedures. 13. Develops and maintains positive and effective working relationships with all colleagues. 14. May be asked to support and partner in HRBP responsibilities as needed including, but not limited to, areas of Organizational Change and Development, data analytics and dashboard management, intervention and coaching, policy interpretation and communications, training development, committee participation, etc. 15. Using independent judgment, escalates issues to senior leadership as needed. 16. Performs other duties and projects as assigned Requirements: Bachelors degree or equivalent experience, plus two to three year's in Employee Relations/Labor Relations Consultant or Human Resources Business Partner Level role or equivalent experience to be qualified for Senior Employee Relations/Labor Relations Consultant or Senior HR Business Partner. Must have experience with employee relations issues and/or investigations. Case management system experience is preferred.$40-55 hourly 3d agoHealthcare Recruiter
Leaderstat
Powell, OH
Join Our Team: Healthcare Recruiter (RPO) Are you ready to take your career to the next level? We are seeking a dynamic and results-driven Healthcare Recruiter specializing in Recruitment Process Outsourcing (RPO). As a key player in our team, you will be responsible for revolutionizing recruitment processes, managing client accounts, and sourcing top-tier talent in the healthcare industry. What We Offer: Challenging Environment: Join a team that thrives in a fast-paced environment, where innovation and collaboration are at the heart of what we do. Professional Growth: Elevate your career with opportunities for skill development, continuous learning, and advancement. Impactful Work: Be a part of a team that is reshaping the healthcare talent landscape, making a real difference in the industry. Required Qualifications: Bachelor's degree preferred, or five years of relevant experience. Basic understanding of healthcare staffing and fulfillment processes; post-acute experience preferred. Proficiency in business communication and industry-specific terminology. Proven success in recruitment or sales-related field, with a focus on RPO or similar outsourcing services. Skills: Strong healthcare industry understanding. Excellent organizational and interpersonal skills. Independent reasoning and decision-making. Proficient in Microsoft Office and data analytics. Responsibilities: Manage hiring workflows and client accounts. Develop targeted recruitment plans. Source candidates through databases and online platforms. Conduct candidate processing and maintain communication. Track recruitment metrics and enhance processes. Expectations: Weekly phone screens, submissions, and placements. Candidate outreach and network expansion. Apply Today! If you're ready to be a vital part of our team, send your resume to Alexis Basler at *********************** or call ************. Join us in shaping a successful future together!$45k-58k yearly est. 5d agoSenior Manager, Software Engineering, Full Stack - Capital One Software (Remote)
Capital One
Remote job
Business Director - People Strategy & Analytics As a Business Director at Capital One, you will apply your strategic and analytical skills to major company challenges. You'll team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation. People Strategy & Analytics is an emerging field where Capital One is on the leading front. Our team brings data, analytics, and insights to shape critical talent decisions and strategy at Capital One. We work closely with HR partners and senior executives in shaping talent policy, automating data-driven insights, and improving talent decision-making. You will manage a team of analysts and apply your strategic and analytical skills to solve open-ended, complex questions about how we should attract, develop, and retain top talent. You will team up with world-class professionals and senior leadership and work on impactful projects. Your day-to-day might involve: Developing analyses and tools to help business leaders build a future-ready workforce Building models to predict attrition, and testing new retention strategies Designing new ways to understand and measure associate potential You will do this all in a collaborative environment that promotes continuous learning, rewards innovation, and prioritizes your development. General Responsibilities: Strategic leadership: Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory demands Leadership: May manage and develop multiple analysts. Coaching and mentoring associates with a goal of developing and retaining talent at Capital One Product: Develop and implement new product strategies for various products; lead product level data modeling/analytics Execution: Manage and sequence delivery of business intent, build business requirements and execute against the product strategy. Oversee multiple projects and programs concurrently Partnership: Work closely with colleagues across Capital One including: IT, HR, Operations, Finance and others to drive improvement in talent outcomes Strategic; analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation Strong business judgment, leadership and integrity: A tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business Solid people leadership experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. Foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills Clear results orientation: display an intense focus on achieving both short and long term goals. Drive and execute an agenda in an uncertain and fluid environment Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus BasicQualifications: Bachelor's Degree in any quantitative field (Business, Math, Economics, Finance, Statistics, Science, Engineering) At least 7 years of experience in analysis Preferred Qualifications: Master's Degree 2+ years of experience in financial services 1+ year of experience in consulting 3+ years of experience in people management ??Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $226,000 - $257,900 for Business DirectorRichmond, VA: $205,400 - $234,400 for Business Director Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).$226k-257.9k yearly 1d agoSpecialist - Outreach-Fixed Term
MSU Careers Details
Remote job
The program director will be responsible for overseeing and managing multiple aspects of the Online Master's Program in Strategic Communication, including: recruiting and admitting qualified students, advising students during their time in the online program, engaging alumni and nurturing industry alliances and partnerships, working with an advisory committee to revise and maintain a competitive and relevant curriculum, recruiting, managing, and evaluating faculty to ensure high-quality instruction, overseeing program marketing, and managing program budget. The director will also teach classes in the program as necessary. This position will be an annual year (twelve month) position. Equal Employment Opportunity Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status. Required Degree Masters -Strategic communication, advertising, public relations, marketing, communication, business, or a related field Minimum Requirements • Minimum of a master's degree in strategic communication, advertising, public relations, marketing, communication, business, or a related field • Professional leadership or academic administrative experience of at least 1 year • Experience in budget management • Community building skills pertaining to student and faculty relationships, networking with alumni and industry partners, and the like Desired Qualifications • Experience in or openness to learn about higher education (e.g., administration, teaching, research), especially in relation to online education and curriculum design • Professional, teaching, or research experience in integrated digital and social media campaigns, data analytics, and related areas • Demonstrated ability to recruit competitive candidates for organizations, programs, and the like Required Application Materials • Cover letter • Curriculum Vita • List of three references Special Instructions To apply for the position, candidates must complete an online application at careers.msu.edu. The committee will start the review of applications on May 13, 2025, and will continue accepting applications on a rolling basis until the position is filled. As an institution of higher learning, Michigan State University is committed to providing a safe environment for its students, faculty, and staff in support of its educational mission. With this commitment, the University conducts criminal background checks and professional misconduct reviews of all applicants for employment in faculty, academic staff, and executive management searches. Professional Misconduct Review A professional misconduct review is a prerequisite for a candidate to be selected for this position. Applicants will be asked to disclose whether they are subject to any pending investigation, findings or sanctions related to professional misconduct. Professional misconduct includes misconduct related to a person's employment, including, but not limited to, theft, embezzlement, research integrity, discrimination, or harassment under civil rights laws and policies, including protected identity harassment, sexual harassment, sexual misconduct (sexual assault, sexual exploitation, dating violence, domestic violence, stalking, etc.), and retaliation. All applicants will be asked to sign an authorization and release, which authorizes the University to contact the candidate's current and former employers, for a period of 7 years prior to the date of application, related to any pending investigations, findings of responsibility and/or sanctions related to professional misconduct. Nothing will be sent to current or former employers unless the candidate reaches the semi-finalist stage. The existence of professional misconduct history does not automatically exclude a candidate from employment. The University will assess the information, including any information provided by the candidate, in determining whether the candidate is fit for the position. The University may decline to hire a candidate based on the professional misconduct review. All records obtained from external employers will be kept in a secure location, separate from personnel files. If an applicant fails to sign the authorization and release, the application will be deemed incomplete and will be withdrawn. Review of Applications Begins On 05/13/2025 Remote Work Statement MSU strives to provide a flexible work environment and this position has been designated as remote-friendly. Remote-friendly means some or all of the duties can be performed remotely as mutually agreed upon. Website https://comartsci.msu.edu/academics/academic-departments/advertising-public-relations/graduate/master-arts-strategic Department Statement The Michigan State University Department of Advertising and Public Relations is a leader in education, research and outreach. For more than 60 years, the program has set the global pace in research excellence and achievement while also maintaining an award-winning undergraduate program. These remain the department's core values. The department is housed in MSU's world-renowned College of Communication Arts and Sciences. Established in 1955 as the first of its kind in the country, ComArtSci is now one of the largest and most respected colleges of communication in the world. ComArtSci combines a research-intensive faculty with a strong professional mission to prepare students for rewarding careers and to influence the professional practice of strategic communication globally. The Master of Arts degree in Strategic Communication is designed for working professionals seeking to enhance their knowledge and skills in the rapidly changing media and technology environment. Students will learn to create and manage digital communication in organizational contexts by mastering skills in research, ethics, branding, content design, analytics and leadership. Graduates of this program have gone on to successful careers in private sector organizations as well as the public sector. Through a combination of mentoring from instructors and learning from peers, this program is designed to serve as a career accelerator. MSU Statement Michigan State University has been advancing the common good with uncommon will for more than 160 years. One of the top research universities in the world, MSU pushes the boundaries of discovery and forges enduring partnerships to solve the most pressing global challenges while providing life-changing opportunities to a diverse and inclusive academic community through more than 200 programs of study in 17 degree-granting colleges.$40k-56k yearly est. 60d+ agoProcess Improvement Associate II - Business Transformation & Process Intelligence
Jpmorganchase
Columbus, OH
Performance Consulting is a dedicated internal consulting group that is highly visible and a critical component of JPMorgan Chase's commitment to operational excellence. The team partners with strategic and functional leaders to improve and enhance core components of our business, from designing innovative, streamlined ways of working to piloting cutting-edge AI solutions. Our mission is to optimize end-to-end processes, elevate the customer experience, and foster a vibrant culture of continuous improvement. We are committed to shaping a future where innovation and excellence are at the heart of everything we do. As a Process Improvement Associate II at JPMorgan Chase, you will play a crucial role in reshaping organizational strategy and operating models. Your expertise in business transformation, data analytics, and artificial intelligence tools will be instrumental in driving innovative solutions. You will collaborate with senior leaders to understand and optimize processes, enhancing operational efficiency. Your work will require initiative and judgment to resolve challenges and propose strategic improvements. You will analyze data, craft compelling narratives, and work with diverse teams to achieve common goals. Job Responsibilities: Partner with project team members to interview stakeholders, develop frameworks and insights to address key process improvements, organizational changes, and functional strategic development efforts. Collaborate with senior leaders to analyze and optimize processes, enhancing operational efficiency. Utilize data analytics and AI tools to drive innovative solutions and offer continuous insights for strategic improvements. Assisting in analyzing process data to identify inefficiencies and opportunities for automation Craft compelling narratives to effectively communicate complex ideas and influence change within the organization. Lead one or more workstreams while demonstrating leadership through influence and enhancing team / organization culture. Develop and implement process improvement initiatives, focusing on simplification, manual touch point reduction, and the application of digital process tools. Collaborate with cross-functional teams to ensure alignment of process improvement initiatives with organizational goals, fostering a culture of innovation and continuous learning. Develop and implement solutions that align with organizational strategy and operating models. Leverage AI, LLM (Large Language Models), and NLP (Natural Language Processing) tools to aid in providing actionable insights and innovative solutions to complex business challenges Required Qualifications, Capabilities, and Skills: Undergraduate degree in a related field such as Business, Engineering, or Data Science 2+ years of professional experience in business transformation, data / process analytics, or artificial intelligence implementation. Proven ability to apply advanced analytical and problem-solving skills to address complex operational issues along with strong client management and executive-level communication skills. Advanced analytical, systems-thinking, and problem-solving skills, with strong communication abilities. Proficiency in digital process, analytics, and AI tools. Commitment to continuous learning, including the latest trends and technologies in process improvement and AI Experienced in creating presentations, both written and verbal, tailored for senior audiences. Preferred Qualifications, Capabilities, and Skills: Advanced degree in a related field such as Business, Engineering, or Data Science 1+ years management consulting experience Technical skills related to data analytics tools (e.g., SQL, Python, R) and visualization tools (e.g., Tableau, Power BI) Relevant certifications, such as Lean Six Sigma (GB, BB, MBB), CAP, Google Data Analytics Certificate, AI Engineer, ML Certification, CBPA, CBPP Foster cross-functional collaboration to identify and implement process improvement opportunities across departments. Use agile methodologies to iteratively develop and refine process improvements, ensuring flexibility and responsiveness to change. Proven expertise or certification in Lean Six Sigma, Agile methodologies, Change Management, Organizational Design, or Strategic Consulting Engagements.$38k-62k yearly est. Auto-Apply 60d+ agoDirector of Customer Success
Xenon Arc
Remote job
At Xenon arc, we're transforming how producers connect with their customers. We partner with leading companies-ranging from industrial chemical manufacturers to global food ingredient providers-to solve complex challenges in reaching and serving hard-to-access markets. By acting as an extension of our clients' brands, we help them grow sales, optimize operations, and embrace digital transformation. Our teams bring technical expertise, innovative digital tools, and a customer-focused approach to drive exceptional results. We don't just distribute products-we create solutions that strengthen client-customer relationships and build lasting success. The Director, Customer Experience & Success will lead a team of 30+ people and be responsible for scaling and evolving the global Customer Success organization. This role involves developing and implementing strategies to enhance customer satisfaction, creating a resilient team culture and structure, and collaborating with other departments to improve overall customer support processes and technology. FLSA Classification Exempt Reports to SVP, Operations Essential Job Duties * Define and execute the customer support and order fulfillment experience, ensuring scalable service delivery across industries, customer segments and network of warehouses and truckers * Own the order-to-cash customer journey and lifecycle management, driving retention, loyalty and long-term customer value * Champion a customer-first culture, driving operational excellence and fostering a mindset of agility, ownership, and continuous improvement. * Build and mentor a high-performing customer service team responsible for predictably delivering the Xenon arc customer experience * Establish metrics and feedback loops to monitor customer satisfaction, on-time delivery, and service quality-translating insights into strategic initiatives that elevate customer experience * Analyze customer feedback and trends, proactively identifying opportunities and solutions to streamline processes and reduce bottlenecks, including the creation of escalation and resolution frameworks * Create and monitor KPIs across service teams, using performance data to guide team development strategy and resource allocation * Evolve service delivery processes and tools that support scale, speed, and flexibility-leveraging automation, ERP platforms, and data analytics to continuously optimize performance * Lead workforce planning and talent development, building a resilient team structure that can flex with seasonality and business expansion * Influence cross-functional planning and product/service innovation to resolve most common customer challenges Preferred Qualifications * Bachelor's degree in business administration or management with relevant work experience in a customer service/support/success role managing customer issues and escalations * Demonstrated success building and leading teams of 20+ people * Proven ability to balance strategic planning with hands-on execution in a fast-paced, high-growth setting * Detail oriented, hands-on leadership and coaching experience * Proficiency using Microsoft Office Suite is required. Familiarity with ERP and CRM software and/or D365 and Zendesk preferred! * Excellent verbal and written communication skills to ensure effective communication with direct reports, customers, and internal teams * Demonstrated ability to effectively collaborate with internal and external teams across different departments to achieve common objectives * Strong analytical and problem-solving skills to identify issues, develop solutions, and make data-driven decisions that advocate for the customer Benefits * We offer competitive benefits: 2 medical plan offering with generous employer contributions, 100% employer paid dental, and vision for employees, and 401k with company match. * Vacation - Annual accrual is 120 hours, prorated based on start date. * Sick Time - 1 hour for every 40 hours worked * Paid Holidays - New Year's Day, MLK Jr. Day, Presidents Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas Eve & Christmas Day Location & Commitments * Full-time, permanent * Reports to office HQ in Rosemont, IL * Work Schedule: 4 days in-office, 1 day work from home Physical Demands * Must be able to remain in a stationary position * Must be able to operate a computer Travel Required * Moderate (up to 20%) Equal Employment Opportunity Statement It is the policy of Xenon arc to grant equal employment opportunity to all applicants and employees without regard to race, color, national origin, ethnicity, marital status, parental status, disability, veteran status, age, religion, political affiliation, gender, sex, gender identity, or sexual orientation. It is the intent and desire of Xenon arc that equal employment opportunity will be provided in all phases of the employment relationship. Xa is a Title VII employer and strictly prohibits any type of discrimination or harassment based on any of the characteristics mentioned above. Employment opportunities and pay are and shall be open to all qualified applicants solely based on their experience, skills, and abilities. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.$128k-184k yearly est. 13d agoQA Tester (Point of Sale)
Sonoma Consulting
Columbus, OH
Halo Group is a premier provider of IT talent. We place technology experts within the teams of the world's leading companies to help them build innovative businesses that keep them one step closer to their customers and one step ahead of the competition. We offer a meaningful work environment for employees, attractive and interesting engagements for consultants, and cutting-edge digital innovation for our customers. We delight in helping our customers execute their digital vision. Big projects or small, Halo Group knows that by combining the highest quality talent with our unwavering support, we will become an invaluable extension of the team. Halo Group's experienced consultants in Detroit, Atlanta and Dallas specialize in all areas of product/project governance, UX/UI, multi-platform applications, quality assurance/testing, cloud computing, and data analytics. Since its inception, Halo Group has been recognized for numerous awards, including: - INC 5000 - Future 50 - 101 Best and Brightest - Michigan 50 Companies to Watch - Goldline Research - “Most Dependable Companies” - Ernst & Young - “Entrepreneur of the Year” Finalist Job Description Looking for a QA Tester with strong experience in Retail Domain and mostly working experience with Pint of Sale Qualifications Looking for a QA Tester with strong experience in Retail Domain and mostly working experience with Pint of Sale Additional Information Title: QA Tester. QA Analyst, QA ENgineer. Senior QA, Senior Tester, Test Analyst Skills: Test, Point of Sale, POS.$61k-83k yearly est. 20h agoProduct Manager, Outfitting and Evolved Algos
Stitch Fix
Remote job
, Inc. Stitch Fix (NASDAQ: SFIX) is the leading online personal styling service that helps people discover the styles they will love that fit perfectly so they always look - and feel - their best. Few things are more personal than getting dressed, but finding clothing that fits and looks great can be a challenge. Stitch Fix solves that problem. By pairing expert stylists with best-in-class AI and recommendation algorithms, the company leverages its assortment of exclusive and national brands to meet each client's individual tastes and needs, making it convenient for clients to express their personal style without having to spend hours in stores or sifting through endless choices online. Stitch Fix, which was founded in 2011, is headquartered in San Francisco. About the Team At Stitch Fix, we believe in transforming the way people find what they love by combining technology, data science, and the human instincts of a Stylist. The Client Experience Algorithms team plays a crucial role in this mission, focusing on driving deeper personalization and understanding of our clients. Our goal is to elicit client style preferences and taste and to “learn” who they are, what they like and don't like, and “playback” what we've understood, enabling clients to correct us, and help us to refine their personalized shopping experience. This approach allows us to deliver industry-leading styling and shopping experiences, grounded in the most advanced machine learning and AI capabilities. About the Role Stitch Fix is transforming how people discover, express, and evolve their personal style - powered by the intersection of human creativity and intelligent algorithms. Outfitting is at the heart of this transformation. As our Product Manager for Outfitting & Evolved Algorithms, you'll shape how we bring outfits to life, integrate generative and agentic AI capabilities into our algorithms, and redefine how clients experience style in a personalized, dynamic, and expressive way. You'll lead the vision, strategy, and execution for the next generation of our outfitting platform - one that seamlessly combines human intuition, trend understanding, and machine learning. You'll also guide the evolution of our client profile ecosystem, ensuring we continuously learn, adapt, and refine each client's style story with minimal friction. This role sits within the Algorithms Organization, working closely with partners across Engineering, Data Science, Merchandising, and Client Experience Product to deliver measurable client and business impact through algorithmic innovation. What You'll Do 1. Define and Drive the Outfitting Product Strategy Develop a bold vision and roadmap for the future of outfitting - leveraging Stitch Fix's unique strengths in personalization, inventory, and style expertise. Evolve our Outfitting Platform to incorporate generative and agentic AI capabilities across Merch, Style, and Trend, creating dynamic, client-relevant outfits at scale. Partner with Design, Data Science, and Engineering to modernize our outfitting platform architecture for speed, configurability, and creative range. Define success metrics that tie directly to client delight, engagement, and conversion 2. Lead Profile Evolution & Experience Integration Design seamless, low-friction ways to update and evolve client preferences - reducing manual data capture and ensuring our models stay attuned to each client's style. Partner with Onboarding, Vision AI, and CRM teams to connect data capture to client experiences, ensuring preferences, feedback, and outfits stay in sync. Enable downstream algorithmic systems to act on real-time client signals for improved personalization accuracy. 3. Shape the Evolved Algos Product Strategy Define the north star vision for how Stitch Fix's next-generation algorithms evolve - blending classical ML with generative, agentic, and trend-aware systems. Translate the company's Evolved Algos Charter into concrete product capabilities and executional priorities. Serve as a bridge between algorithmic innovation and client impact, ensuring the work translates into tangible business and user value. 4. Collaborate Across the Ecosystem Partner closely with Merchandising, Creative, and Styling to ensure our outfit generation systems reflect brand, aesthetic, and trend sensibility. Work with AI Platform, Engineering, and Data Science to deliver scalable infrastructure that powers millions of personalized outfit experiences. Act as the voice of the client and stylist, ensuring every algorithmic decision ladders up to better client outcomes. You're excited about this opportunity because you will… Develop and execute a product strategy that enhances our best-in-class understanding of client fashion taste and styling preferences, personalization, and the ability to deliver exceptional styling experiences. This includes leveraging cutting-edge Gen AI capabilities to drive improvements in our recommendation systems. Identify and articulate clear, strategic problem statements, translating complex business challenges into focused opportunities that push the boundaries of personalization and client satisfaction. Collaborate with Data Science, Engineering, and Design to leverage cutting-edge AI capabilities, driving enhancements in our recommendation systems to create experiences where clients discover styles they love, fit perfectly, and help them always look-and feel-their best. Lead with influence, not just authority, fostering a collaborative environment where diverse perspectives come together to solve complex challenges and build exceptional products. Shape the future of AI-driven personalization at Stitch Fix, with the opportunity to take on high-visibility projects and grow into a key leadership role Continuously learn and gather feedback from clients, iterating on our style quiz, profile updates, and integrating these learnings into both the Fix and Freestyle experiences. Improve item recommendations and surfacing, ensuring clients receive personalized, high-quality recommendations that align with their preferences and style needs. We're excited about you because… You have 5-8 years of product management experience, with a strong focus on data science, machine learning, and recommendation systems. You embody our Stitch Fix values-bright, kind, and motivated by challenge-and approach every problem with curiosity, accountability, and a desire to learn. You possess a deep understanding of data analytics and experience collaborating with Data Science and Engineering teams on ML/AI-powered systems or recommendation platforms You have a strong product sense - you know when to lean into experimentation and when to systematize. You are an excellent communicator who can rally diverse teams around a shared vision. You have the proven ability to translate complex algorithmic or ML concepts into simple, client-centric product narratives. You are a strategic thinker who can synthesize customer needs, industry trends, and company objectives to create a compelling vision and a long-term strategy for Outfitting and Algorithms. You have repeated success in driving conversion, engagement, or retention by leading major product initiatives, driving cross-functional teams, and delivering meaningful customer value. You are skilled in prioritization and stakeholder management, comfortable navigating differing opinions, setting expectations, and ensuring alignment across teams. Bonus points for experience in eCommerce recommendation systems, early-stage product development and obsessing over the cutting edge of Generative AI. You have a passion for Stitch Fix's mission to help people look and feel their best through personalized discovery. Why you'll love working at Stitch Fix... We are a group of bright, kind people who are motivated by challenge. We value integrity, innovation and trust. You'll bring these characteristics to life in everything you do at Stitch Fix. We cultivate a community of diverse perspectives- all voices are heard and valued. We are an innovative company and leverage our strengths in fashion and tech to disrupt the future of retail. We win as a team, commit to our work, and celebrate grit together because we value strong relationships. We boldly create the future while keeping equity and sustainability at the center of all that we do. We are the owners of our work and are energized by solving problems through a growth mindset lens. We think broadly and creatively through every situation to create meaningful impact. We offer comprehensive compensation packages and inclusive health and wellness benefits. Compensation and Benefits This role will receive a competitive salary, benefits, and equity. The salary for US-based employees hired into this role will be aligned with the range below, which includes our three geographic areas. A variety of factors are considered when determining someone's compensation-including a candidate's professional background, experience, location, and performance. This position is eligible for an annual bonus, and new hire and ongoing grants of restricted stock units, depending on employee and company performance. In addition, the position is eligible for medical, dental, vision, and other benefits. Applicants should apply via our internal or external careers site. Salary Range$145,100-$242,000 USD This link leads to the machine readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data. Please review Stitch Fix's US Applicant Privacy Policy and Notice at Collection here: **************************************************************** Recruiting Fraud Alert: To all candidates: your personal information and online safety are top of mind for us. At Stitch Fix, recruiters only direct candidates to apply through our official career pages at ************************************** or ************************************** Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. If you are unsure if a message is from Stitch Fix, please email *********************. You can read more about Recruiting Scam Awareness on our FAQ page here: ***************************************************************************************$145.1k-242k yearly Auto-Apply 11d agoProcurement Intern
Asmglobal
Remote job
Procurement Intern DEPARTMENT: Procurement REPORTS TO: Director of Strategic Sourcing and Procurement FLSA STATUS: Non-Exempt, Hourly LEGENDS GLOBAL Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component - feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking - of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us! THE ROLE We are looking for a Procurement Intern to be a part of our Procurement Department. The Procurement Intern will learn and be exposed to day-to-day functions of the Procurement department and collaborating with different members of the department. Essential Duties and Responsibilities Using Data Analytics towards implementing and improving business processes within the procurement team. Gather and analyze data and procurement information from various sources Work with technology, marketing, R&D, Business units, buyers, planners, and other internal experts to understand core business functions and how the procurement group supports strategy development & execution. Develop an understanding of standard business contract terms, identification of business risk, and support the negotiating and risk mitigation strategies during contract creation with data analytics. Assist with vendor management activities around service level agreements, business reviews and overall vendor performance management. Connect with venues to identify cost savings and procurement opportunities. Perform other duties as assigned. Qualifications To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Desired Qualifications and Skills Pursuing a bachelor's degree in supply chain, Procurement, Business Administration, or another related field. Strong knowledge of Excel, PowerPoint, SharePoint and other Microsoft Office Applications. Possess an understanding of the Procurement Life Cycle and the role played by Global Procurement within a corporate business setting. Shows a systematic approach to problem-solving with strong analytical skills and business acumen. Possess project management experience, is well-organized and able to meet deadlines. Has strong interpersonal/communication and customer support skills and is confident in dealing with internal clients. Viewed as responsible, attentive, responsive, flexible, accountable, and collaborative. Knowledge of using applications such as Canva and/or Adobe Photoshop. WORKING CONDITIONS Location: Remote Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.$29k-42k yearly est. Auto-Apply 42d agoREMOTE DATA ANALYST
Alternative Realty Group LLC
Remote job
At [Alternative Realty Group LLC], we're proud to stand at the forefront of the Big Data revolution. Using the latest analytics tools and processes, we're able to maximize our offerings and deliver unparalleled service and support. To help carry us even further, we're searching for an Entry Level data analyst to join our team, We said Entry Level not experience data analyst. The ideal candidate will be highly skilled in all aspects of data analytics, including mining, generation, and visualization. Additionally, this person should be committed to transforming data into readable, goal-oriented reports that drive innovation and growth. Objectives of this role Develop, implement, and maintain leading-edge analytics systems, taking complicated problems and building simple frameworks Identify trends and opportunities for growth through analysis of complex datasets Evaluate organizational methods and provide source-to-target mappings and information-model specification documents for datasets Create best-practice reports based on data mining, analysis, and visualization Evaluate internal systems for efficiency, problems, and inaccuracies, and develop and maintain protocols for handling, processing, and cleaning data Work directly with managers and users to gather requirements, provide status updates, and build relationships Required skills and qualifications Entry Level mining data as a data analyst Proven analytics skills, including mining, evaluation, and visualization Technical writing experience in relevant areas, including queries, reports, and presentations Strong SQL or Excel skills, with aptitude for learning other analytics tools$49k-73k yearly est. 2d agoRemote Senior Data Engineer / Analytics Engineer (India-Based) - AI Trainer ($35-$70 per hour)
Mercor
Remote job
Mercor is partnering with a cutting-edge AI research lab to hire a **Senior Data/Analytics Engineer** with expertise across **DBT** and **Snowflake's Cortex CLI**. In this role, you will build and scale Snowflake-native data and ML pipelines, leveraging Cortex's emerging AI/ML capabilities while maintaining production-grade DBT transformations. You will work closely with data engineering, analytics, and ML teams to prototype, operationalise, and optimise AI-driven workflows-defining best practices for Snowflake-native feature engineering and model lifecycle management. This is a high-impact role within a modern, fully cloud-native data stack. * * * ## **Responsibilities** - Design, build, and maintain **DBT models, macros, and tests** following modular data modeling and semantic best practices. - Integrate **DBT workflows with Snowflake Cortex CLI**, enabling: - Feature engineering pipelines - Model training & inference tasks - Automated pipeline orchestration - Monitoring and evaluation of Cortex-driven ML models - Establish best practices for **DBT-Cortex architecture and usage patterns**. - Collaborate with data scientists and ML engineers to **produce Cortex workloads** in Snowflake. - Build and optimise **CI/CD pipelines** for dbt (GitHub Actions, GitLab, Azure DevOps). - Tune Snowflake compute and queries for **performance and cost efficiency**. - Troubleshoot issues across DBT arti-facts, Snowflake objects, lineage, and data quality. - Provide guidance on **DBT project governance, structure, documentation, and testing frameworks**. * * * ## **Required Qualifications** - **3+ years** experience with **DBT Core or DBT Cloud**, including macros, packages, testing, and deployments. - Strong expertise with **Snowflake** (warehouses, tasks, streams, materialised views, performance tuning). - Hands-on experience with **Snowflake Cortex CLI**, or strong ability to learn it quickly. - Strong SQL skills; working familiarity with **Python** for scripting and DBT automation. - Experience integrating DBT with orchestration tools (Airflow, Dagster, Prefect, etc. ). - Solid understanding of **modern data engineering, ELT patterns, and version-controlled analytics development**. * * * ## **Nice-to-Have Skills** - Prior experience operationalising **ML workflows inside Snowflake**. - Familiarity with **Snow-park**, Python UDFs/UDTFs. - Experience building **semantic layers** using DBT metrics. - Knowledge of **MLOps / DataOps** best practices. - Exposure to **LLM workflows, vector search, and unstructured data pipelines**. * * * ## **Why Join** - You will be an **hourly contractor through Mercor**, working **20-40 hours per week** with flexibility. - Direct opportunity to build **next-generation Snowflake AI/ML systems** with Cortex. - High-impact ownership of DBT and Snowflake architecture across production pipelines. - Work alongside top-tier ML engineers, data scientists, and research teams. - Fully remote, high-autonomy environment focused on innovation, velocity, and engineering excellence.$76k-105k yearly est. 4d agoInternal Audit Staff
Henry Schein
Remote job
This position is responsible for performing assurance and advisory internal audit activities across the Company's Americas and Asia Pacific locations, including Brazil, Australia, New Zealand, China, and Thailand. Responsibilities include audits of financial and compliance controls, as well as special projects supporting Company and Internal Audit initiatives. This position involves teaming and interaction with finance, information systems, operations and business unit team members at the local business unit and corporate level. Strong organization and verbal/written communication skills are a prerequisite for effectively fulfilling the responsibilities of this position. This is a progressive position with opportunities for growth both within the Americas / Asia Pacific Internal Audit group, as well as with other infrastructure, business development, business unit or finance functions. KEY RESPONSIBILITIES: • Perform SOX compliance audits and implementation activities, including evaluating compliance issues, remediation plans and independent verification thereof. • Perform quarterly sales cutoff procedures to ensure revenue is recorded in the correct period and supported by appropriate documentation. • Support compliance audit projects pursuant to the annual Internal Audit plan, including 401k and Proxy filings. • Support financial audit projects pursuant to the annual internal audit plan, including documenting audit results and summarizing audit findings to presenting to Sr. Auditor / Management team for review and reporting purposes. Staff Auditors are responsible for all lower risk accounts including Cash, Accounts Receivable, Prepaid, Fixed Assets, Payables etc. However, other high-risk accounts will be assigned for professional development opportunities and to support the timely execution of the annual internal audit plan. • Participate in special projects as required, including but not limited to new system or policy reviews, customer / vendor account reviews, proper accounting treatment review, investigation procedures etc. Staff Auditors are responsible for all lower risk special projects involving customer / vendor account reviews, data analysis etc. • Oversee intern activities, including quarterly financial audit activities and monthly T&E report formatting in excel for executive management reporting. • Other administrative activities (e.g., report formatting, setting up workpaper files). SPECIFIC KNOWLEDGE & SKILLS: • Bachelor's degree in Business, Accounting, Finance or equivalent knowledge required • U.S. GAAP, GAAS and IIA Standards as well as COSO Framework and Sarbanes-Oxley / SEC compliance requirements and guidance for Internal Control over Financial Reporting. • CPA, CIA, MBA or equivalent desirable • Experience/knowledge in distribution, manufacturing, and / or software businesses desirable. • Proficient with Microsoft Excel and Microsoft Word • Data Analytics and related technology / tools experience desirable (e.g., Power BI, Alteryx, Tableau, AuditBoard). GENERAL SKILLS & COMPETENCIES: Basic understanding of industry practices General proficiency with tools, systems, and procedures Basic planning/organizational skills and techniques Good decision making, analysis and problem solving skills Good verbal and written communication skills Basic presentation and public speaking skills Basic interpersonal skills Developing professional credibility MINIMUM WORK EXPERIENCE: Typically 2 to 4 years of related professional experience. PREFERRED EDUCATION: Typically a Bachelor's Degree or global equivalent in related discipline. TRAVEL / PHYSICAL DEMANDS: Travel typically less than 10%. Office environment. No special physical demands required. The posted range for this position is $55,630 to $86,922 which is the expected starting base salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay within the posted range including prior experience, current skills, location/labor market, internal equity, etc. This position is eligible for a bonus not reflected in the posted range. Other benefits available include: Medical, Dental and Vision Coverage, 401K Plan with Company Match, PTO [or sick leave if applicable], Paid Parental Leave, Income Protection, Work Life Assistance Program, Flexible Spending Accounts, Educational Benefits, Worldwide Scholarship Program and Volunteer Opportunities. Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status. For more information about career opportunities at Henry Schein, please visit our website at: ***************************$55.6k-86.9k yearly Auto-Apply 60d+ ago2026 Supply Chain Intern - Huntsville AL or Remote
Northrop Grumman
Remote job
RELOCATION ASSISTANCE:CLEARANCE TYPE:TRAVEL:DescriptionAt Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. Discover careers that change the world and further advancements in defense, technology, and engineering today at Northrop Grumman. Use your experience to grow your career and support our global customers with the technology, systems, and solutions they need to enable their missions on the front lines and secure our world every day. With Northrop Grumman, you'll discover a culture built on diversity, respect, and above all teamwork. Together with our group of experts across the technical spectrum, you'll discover opportunities to make a difference in our world and start solving some of the world's most critical problems in the most innovative ways. An internship at Northrop Grumman is unique. Sure, you'll learn new skills, explore our enterprise, network with experts, connect with thought leaders, and finish with a resume that opens doors. But you'll gain something even more valuable: pride in what you've done. Join us and launch your career. We'll support you with training, employee resource groups, and our shared vision of global security. Northrop Grumman is seeking a Supply Chain intern for an internship opportunity. This position will be in Huntsville, AL or Remote for our Defense Systems Sector. Basic Qualifications A candidate must meet ALL of the below criteria. The candidate must: Be a student who is enrolled full-time and pursuing an undergraduate or graduate degree from an accredited college/university and will be enrolled full time in Fall 2026. Be majoring in or having majored in a Supply Chain or related degree. Be available to work full-time (40 hours per week) for at least 10 weeks during summer 2026. Be able to obtain a U.S. Government security clearance (U.S. citizenship is a pre-requisite) Enjoy multi-taking in a fast-paced environment with a dynamic team. Have strong skills on MS Office Suite, Excel, Power Point. Demonstrate excellent organization, verbal and written communication skills. Demonstrate ability to work independently and be critical thinker. Preferred Qualifications: Have an overall cumulative GPA of 3.0/4.0 or higher Data analytics skills are a plus. Knowledge in SAP At Northrop Grumman, our internship pay rates are standardized and take into account three main factors: the anticipated graduation date of the individual, the cost of labor of the geographic location, and whether the internship is considered technical or administrative. For a broader consideration, please consider completing a profile in our campus candidate community. By clicking on the link below your resume will be visible to recruiters and hiring managers across Northrop Grumman with opportunities nationwide for our internship and entry-level positions. ************************************************************************ Northrop Grumman is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO/AA and Pay Transparency statement, please visit *********************************** U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions. campusjobs Primary Level Salary Range: $0.00 - $0.00The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit *********************************** U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.$37k-46k yearly est. Auto-Apply 2d agoProduct Specialist
Cella Inc.
Columbus, OH
Location: Columbus, OhioJob Type: ContractCompensation Range: $52 - 58 per hour We are looking for a Senior Product Associate who specializes in product development and optimization. You will make a significant impact by leveraging customer feedback and user research to create innovative products and continuously improve existing solutions. This role requires strong collaboration with cross-functional teams and is crucial for shaping our product roadmap and driving measurable success.Responsibilities: Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery. Considers and plans for upstream and downstream implications of new product features on the overall product experience. Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers. Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle. Writes the requirements, epics, and user stories to support product development. Qualifications: 3+ years of experience or equivalent expertise in product management or a relevant domain area. Proficient knowledge of the product development life cycle. Experience in product life cycle activities including discovery and requirements definition. Developing knowledge of data analytics and data literacy. JOBID: 112025-117610#LI-CELLA#LI-JB1#PLEqual Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Cella, a randstad digital company, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact *************************.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Cella by randstad digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days.$35k-61k yearly est. 28d agoExecutive Director, Medical Affairs Strategy Excellence & Operations
Otsuka America Pharmaceutical Inc.
Columbus, OH
As a senior leader within Medical Affairs, the Executive Director will serve as a strategic thought partner and Chief of Staff to the Vice President of Medical Affairs, providing high-level guidance and operational leadership across the organization. Leveraging a deep understanding of industry trends and internal priorities, this individual will shape the development of best-in-class medical excellence capabilities aligned with Otsuka's vision, direction, and growth strategy. The Executive Director, Medical Affairs Strategy, Excellence & Operations will lead five critical teams: Strategic Planning, Business Solutions & Analytics, Vendor & Contracts Management, Governance & Procedures, and Global Medical Evidence Operations ensuring alignment with enterprise goals and medical excellence priorities. This role will champion operational rigor, foster strategic integration, and drive high-quality insights to support decision-making across the organization. Serving as a key liaison across the Global, US, and Commercial ecosystem, the Executive Director will play a pivotal role in advancing scientific and medical initiatives. Through thoughtful leadership and collaboration, this individual will shape and execute the global medical affairs strategy, optimize operational frameworks, and enable data-driven innovation across therapeutic areas. **** **Key Responsibilities Include:** **Strategic Leadership and Execution** + Serve as Chief of Staff to the VP of Medical Affairs, driving strategic alignment and operational integration across the Global Medical Affairs organization. + Sets the overall direction of Medical Excellence & Operations (MEO); make critical decisions that have impact across Global Medical Affairs therapeutic areas (TAs) and functions + Leads the development, refinement, and execution of Medical Affairs strategies and objectives in alignment with corporate goals. + Coordinates cross-functional planning, meeting cadences, budget oversight, and communication on behalf of Medical Affairs leadership. + Collaborates with cross-functional teams to align medical affairs activities with commercial and clinical development strategies + Leads Medical Excellence for Med Affairs Strategy to ensure consistent best practices across programs and drive consistent methods of strategic and tactical planning and execution. **Operational Excellence and Team Management** + Lead and manage core operational pillars within Medical Affairs Excellence & Operations Team, including: + Global Asset Strategic Planning + Business Solutions and Analytics + Vendor and Contracts management + Global Medical Evidence Operations + Governance and Procedures + Establish and implement systems, SOPs, and governance frameworks to ensure excellence, compliance, and efficiency in Medical Affairs processes (e.g., IME, ISTs, EAPs, publications, congresses) + Provide and maintain the technological infrastructure, business tools, and data analytics, including the medical information contact center, to enable Global Medical Affairs teams to operate efficiently + Oversee the department's budget, resource allocation, and vendor contracting processes (including key TA level vendors) + Will ensure assignment of Med Excellence activities/projects to Otsuka priorities + Congress Strategy/prioritization, ensure aggregation of congress plans (including meetings) and awareness cross functionally + Develop and maintain calendar of important TA meetings across programs, including congresses and internal offsite meetings (US and Global) to ensure no conflicts and adequate resourcing; will work with Administrative leads to ensure meetings are added to calendars + Develops and manages large teams driving a high-performance culture; understands the required skillset (s) needed within the medical excellence function to deliver best results + Builds relationships with key internal and external stakeholders, including industry partners **Performance Monitoring and Reporting** + Establish and track key performance indicators (KPIs) to measure Medical Affairs impact and execution + Deliver monthly and quarterly updates to Global Medical Affairs leadership and contribute to board-level reporting, as needed + Keeps abreast external environment-relevant trends and incorporates insights and best practices to inform functional decisions + Responsible for ensuring timelines and process for cross-brand initiatives, such as annual medical strategy planning, 3-year roadmaps, SMART goals **Qualifications** **Education and Experience:** + Doctorate Degree (MD (Medical Doctor), PharmD, PhD) or equivalent preferred + Minimum of 15 years' experience in the pharmaceutical or biotechnology setting within medical affairs strategy + Sr Director level medical affairs strategy experience for a minimum of 5 yrs. and experience in Medical Excellence & operations **Skills and Competencies:** + Demonstrated ability to lead and inspire high-performing teams + Strong strategic, operational, and leadership capabilities within a biotech or pharmaceutical setting + Expertise in navigating regulatory frameworks and ensuring compliance within medical affairs function + Excellent communication and interpersonal skills, with the ability to influence cross-functional teams + Strong analytical and problem-solving skills to address complex challenges within medical affairs + Ability to lead a team and influence organizational level decisions + Experience in collaborating with Medical Affairs vendors that can provide medical excellence related support + Strategic thinking acumen and record of accomplishment for operational excellence + Ability to rapidly pivot based on evolving corporate strategy and direction + Proficiency in pharma code and all guidelines concerning medical affairs activities + Excellent presentation skills and ability to communicate complex scientific information + Motivated, disciplined, pro-active individual capable of effectively managing timelines **Other Requirements:** + Ability to travel globally up to 25% for congresses, advisory board meetings, Governance meetings as business needs require **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $245,454.00 - Maximum $381,110.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.$245.5k yearly 31d agoIT Intern (Enterprise Service Management)
Dasstateoh
Columbus, OH
IT Intern (Enterprise Service Management) (250007CF) Organization: Administrative ServicesAgency Contact Name and Information: Mark Rider, Mark. Rider@DAS. ohio. gov Unposting Date: OngoingPrimary Location: United States of America-OHIO-Franklin County-Columbus Compensation: Depends on Academic LevelSchedule: Part-time Classified Indicator: UnclassifiedUnion: Exempt from Union Primary Job Skill: Information TechnologyTechnical Skills: Basic Documentation, Data Analytics, Operations, Organizational DevelopmentProfessional Skills: Conflict Management, Creativity, Interpreting Data, Continuous ImprovementPrimary Technology: Not Applicable Agency OverviewThe Department of Administrative Services Office of Information Technology (DAS/OIT) is seeking an IT Intern to support the Enterprise Service Management (ESM) team. This internship provides a unique opportunity for students or recent graduates to gain practical experience in enterprise IT operations while contributing to real projects that support state agencies. The intern will assist with activities related to ServiceNow administration, Change Management, Disaster Recovery planning, and Audit & Compliance tracking. This is a learning-focused role, designed to provide exposure to IT systems and processes while building professional and technical skills. Job DescriptionResponsibilitiesUnder supervision and guidance, the IT Intern will:Assist with ServiceNow tasks such as data entry, simple reporting, and updating documentation. Support the Change Management process by helping track and log change requests. Contribute to Disaster Recovery documentation and preparation activities. Help update audit and compliance checklists, logs, and supporting records. Participate in team meetings, record meeting notes, and follow up on assigned tasks. Shadow senior IT staff to learn about enterprise technology governance, operations, and risk management. Provide general support to ongoing IT initiatives as needed. Preferred Skills (not required): Exposure to IT service management tools (ServiceNow, ticketing systems). Coursework or experience in project management, cybersecurity, or data analysis. Ability to work independently with direction. Strong organizational skills and attention to detail. QualificationsMinimum QualificationsCurrently enrolled in (or recently completed) a college program in Information Technology, Business, or related field. Basic computer literacy, including familiarity with Microsoft Word, Excel, PowerPoint, and Outlook. Strong written and verbal communication skills. Interest in IT systems, process documentation, or enterprise operations. Supplemental InformationApplying for position:When completing your online Ohio Civil Service Application, be sure to clearly describe how you meet the minimum qualifications outlined on this job posting. All answers to the supplemental questions must be supported by the work experience/education provided on your civil service application. If you require a reasonable accommodation for the application process, please email the Human Resources contact on this posting so arrangements can be made. What You'll GainPractical, hands-on experience in enterprise IT operations. Exposure to large-scale IT systems (ServiceNow, Disaster Recovery, Change Management). Mentorship and professional development opportunities from experienced IT staff. Insight into state government IT operations and career pathways. ADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws. Drug-Free WorkplaceThe State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.$28k-40k yearly est. Auto-Apply 3h agoSenior Information Systems Manager
T-Rex Solutions
Remote job
T-Rex Solutions is seeking a results-driven Senior Computer and Information Systems Manager to support our IRS Development, Infrastructure, Security and Modernization (DISM) program. This individual will champion the IRS Applications Development (AD) Organization's technological advancements for an upcoming opportunity. This critical role is not just about managing IT systems; it's about envisioning and implementing a technological future that aligns with the IRS's strategic goals. The chosen candidate will navigate complex IT landscapes, spearhead the integration of innovative solutions, and ensure that technological implementations enhance operational efficiency, security, and compliance. With a focus on strategic technology planning, this role demands a visionary leader adept at transforming IT challenges into opportunities, ensuring the IRS remains at the cutting edge of technology and service delivery. This is a fully remote program and requires all individuals to pass an IRS investigation and acquire a public trust clearance. Responsibilities: Spearhead the evaluation and strategic integration of emerging technologies to foster innovation and efficiency across IRS operations. Lead the assessment and overhaul of existing IT infrastructures, ensuring optimal performance, scalability, and future-readiness. Champion the development and execution of comprehensive IT strategies, aligning technology investments with organizational goals and compliance requirements. Cultivate strong partnerships with stakeholders, IT teams, and external vendors to ensure cohesive technology implementations and solutions. Guide the adoption and governance of IT best practices, standards, and methodologies, including Agile and DevOps, to enhance project delivery and operational excellence. Oversee the design and implementation of robust cybersecurity measures and data protection strategies, safeguarding sensitive information against emerging threats. Actively monitor technology trends and advancements, providing leadership and direction in the adoption of cloud computing, artificial intelligence, and other transformative technologies. Facilitate the continuous improvement of IT service delivery, ensuring systems and processes are efficient, user-centric, and capable of meeting evolving business needs. Lead educational and training initiatives to enhance team capabilities and foster a culture of technical excellence and innovation.. Requirements: Bachelor's Degree in Computer Science, Information Technology, or a related field 7 years of proven experience in IT management, showcasing a successful track record in the strategic implementation and oversight of complex IT projects US Citizenship required Must be able to pass an IRS public trust investigation Strong technical proficiency in modern technologies such as cloud computing, cybersecurity, data analytics, and machine learning demonstrates the ability to leverage these technologies to solve organizational challenges Exceptional leadership qualities, with the ability to inspire and manage cross-functional teams, fostering an environment of collaboration and innovation Comprehensive understanding of regulatory compliance standards relevant to the IT industry, particularly those impacting federal agencies, such as the Federal Information Security Management Act (FISMA), National Institute of Standards and Technology (NIST) frameworks, and General Data Protection Regulation (GDPR) for international considerations Excellent analytical, strategic thinking, and problem-solving skills, capable of anticipating future IT trends and their potential impact on organizational goals Outstanding communication and interpersonal abilities, with a track record of engaging with stakeholders at all levels, from technical teams to executive leadership Desired Skills: Current IRS clearance desired T-Rex Overview Established in 1999, T-Rex Solutions, LLC is a proven mid-tier business providing data-centric mission services to the Federal government as it increasingly tries to secure and leverage the power of data. We design, integrate, secure, and deploy advanced technical solutions for our customers so they can efficiently fulfill their critical objectives. T-Rex offers both IT and professional services to numerous Federal agencies and is a leader in providing high quality and innovative solutions in the areas of Cloud and Infrastructure Services, Cyber Security, and Big Data Engineering. T-Rex is constantly seeking qualified people to join our growing team. We have built a broad client base through our devotion to delivering quality products and customer service, and to do that we need quality individuals. But more than that, we at T-Rex are committed to creating a culture that supports the development of every employee's personal and professional lives. T-Rex has made a commitment to maintain the status of an industry leader in compensation packages and benefits which includes competitive salaries, performance bonuses, training and educational reimbursement, Transamerica 401(k) and Cigna healthcare benefits. T-Rex is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex (including pregnancy and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors. In compliance with pay transparency guidelines, the annual base salary range for this position is $140,000 - $165,000. Please note that the salary information is a general guideline only. T-Rex considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer. T-Rex offers a diverse and collaborative work environment, exciting opportunities for professional growth, and generous benefits, including: PTO available to use immediately upon joining (prorated based on start date), paid parental leave, individual and family health, vision, and dental benefits, annual budget for training, professional development and tuition reimbursement, and a 401(k) plan with company match fully vested after 60 days of employment among other benefits.$140k-165k yearly Auto-Apply 60d+ agoBusiness Analyst (M&C Practice)
Hexaware Technologies
Remote job
Job Description: Key Skills - Defi Applications - CarLOS and vLOS. Business Analyst. • Experience: Proven experience as a Business Analyst, specifically with a Loan Origination System in the financial services or automotive lending industry Specially with Defi Solutions ie CarLOS and vLOS . • Requirements gathering: Conduct detailed interviews with business users, subject matter experts (SMEs), and stakeholders to elicit and define business requirements for new features, enhancements, or process improvements. • System administration and configuration: Administer, configure, and maintain system settings, user roles, permissions, and workflows within the proprietary LOS to align with operational and compliance needs. • Data analysis and reporting: Analyze loan-related data from the LOS to identify business challenges, develop reports, dashboards, and models, and provide actionable insights for improvements. • Process improvement and automation: Identify opportunities to improve and automate manual processes within the loan origination lifecycle to increase efficiency and standardization. • Testing and quality assurance: Collaborate with QA teams to develop and execute test plans and test cases, particularly for User Acceptance Testing (UAT), to ensure new system changes are functioning correctly. • Project and release support: Assist in all phases of the software development lifecycle, including project planning, system releases, and maintaining system documentation. • Compliance and risk management: Work with compliance and risk teams to ensure the LOS and its processes align with federal and state regulations, conducting audits as needed. • Stakeholder management: Act as a liaison between various departments, including sales, legal, accounting, and IT, to ensure all parties are aligned on system changes and initiatives. • Technical proficiency: Experience with data analytics, financial software, and tools like SQL, Tableau and MS Visio.$69k-91k yearly est. Auto-Apply 12d ago