Patient Access Representative
Central Ohio Urology Group
Worthington, OH
At Central Ohio Urology Group, our Patient Access Representatives are the driving force behind every patient's first impression and final interaction. They keep our clinics running smoothly - with professionalism, precision, and proactive communication, every single day. This isn't your typical front desk job. As a PAR, you'll enjoy the variety of working across multiple satellite offices within the 270 loop - no two days are exactly the same. For those who thrive on change, excel in fast-paced settings, and love solving problems on the fly, this is the opportunity you've been waiting for. Position Requirements - What You Need to Know Before Applying Full-Time Commitment: This is a full-time position (Monday-Friday, 40 hours per week). Shift Availability: Shifts may begin as early as 7:30 AM and may end as late as 5:30 PM. You must be available to work shifts within this range. Reliable Transportation: You must have reliable transportation to travel locally to our satellite offices around I-270. Mileage reimbursement is available for eligible midday travel. What You'll Do As a Patient Access Representative, you'll be the anchor of each clinic you support - ensuring every patient is welcomed, every detail is managed, and every visit starts and ends on the right note. Key duties include: Meeting and greeting patients promptly, professionally, and with genuine care. Managing the reception and departure process with efficiency and attention to detail. Reviewing patient charts for accuracy, ensuring providers have everything they need to deliver excellent care. Performing administrative tasks including scanning, sorting, and maintaining electronic medical records (EMR). What You Bring 1+ year of face-to-face customer service experience in a fast-paced, high-volume healthcare setting. Exceptional communication skills - you're clear, courteous, responsive, and always one step ahead in keeping patients and providers informed. Reliable transportation - you'll need it to travel to your scheduled satellite locations. Punctuality and dependability - your team and patients can count on you, every time. A resourceful, proactive mindset - you're a self-starter who takes initiative and solves problems before they arise. Why You'll Love This Role You'll stay engaged: With a variety of locations, teams, and patient interactions, no two weeks look exactly the same - keeping your work dynamic and fulfilling. You'll be the go-to problem solver: Resourceful, self-reliant, and solutions-driven - you'll step in and step up wherever needed. You'll sharpen your communication superpowers: Exceptional communication isn't just a skill here - it's essential. You'll be trusted: As a self-starter, you'll be relied on to manage your time effectively, ensuring you're fully prepared for each satellite location and communicating proactively if any delays or challenges arise. What We Offer Health Benefits within 30 days of hire - Medical, dental, vision & more! Work-Life Balance - NO nights, weekends, holidays, or call - and yes, holidays are paid. Paid Time Off (PTO) - begins accruing on your first day Bring your A-game (and your A-list) - get rewarded for excellence and referrals Competitive pay, real perks, and rewards that go beyond the paycheck - including mileage reimbursement for eligible midday travel. What We are Offer You At U.S. Urology Partners, we are guided by four core values. Every associate living the core values makes our company an amazing place to work. Here “Every Family Matters” Compassion Make Someone's Day Collaboration Achieve Possibilities Together Respect Treat people with dignity Accountability Do the right thing Beyond competitive compensation, our well-rounded benefits package includes a range of comprehensive medical, dental and vision plans, HSA / FSA, 401(k) matching, an Employee Assistance Program (EAP) and more. About US Urology Partners U.S. Urology Partners is one of the nation's largest independent providers of urology and related specialty services, including general urology, surgical procedures, advanced cancer treatment, and other ancillary services. Through Central Ohio Urology Group, Associated Medical Professionals of NY, Urology of Indiana, and Florida Urology Center, the U.S. Urology Partners clinical network now consists of more than 50 offices throughout the East Coast and Midwest, including a state-of-the-art, urology-specific ambulatory surgery center that is one of the first in the country to offer robotic surgery. U.S. Urology Partners was formed to support urology practices through an experienced team of healthcare executives and resources, while serving as a platform upon which NMS Capital is building a leading provider of urological services through an acquisition strategy. U.S. Urology Partners is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.$28k-35k yearly est. Auto-Apply 52d agoCase Manager I
Lancesoft
Remote job
Will these roles be fully remote? Yes, but home visits required (please confirm frequency). Typical Visit range 0-3 per week, but will vary based on member need Are there any specific locations the candidates should be in? Greater Columbus, OH area What is the expected schedule (include dates/time) 8/11 -11/7 Mon -Fri -8AM -5PM What are the day to day job duties? Telephonic and/or visit with members receiving home care services;assessment of needs and authorization of appropriate services, creation /maintenance of member's care plan;monitoring of services Top Skills Required: assessment, organization, independence, comfort working with individuals with chronic conditions. Required Education/Certification(s): RN/LSW/LISW - must be licensed in OHIO Required Years of Experience: Min. Of 1 year case management or managed care;1 year working with persons with chronic conditions and home care supports. What IT equipment is required (laptop, monitor(s), docking stations, etc.)? Are monitors required or just a laptop? Laptop is required -monitors recommended Is there potential for this to extend past 3 months? Unknown at this time Responsible for health care management and coordination of Client Healthcare members in order to achieve optimal clinical, financial and quality of life outcomes. Works with members to create and implement an integrated collaborative plan of care. Coordinates and monitors Client member's progress and services to ensure consistent cost effective care that complies with Client policy and all state and federal regulations and guidelines. Provides case management services to members with chronic or complex conditions including. Proactively identifies members that may qualify for potential case management services. Conducts assessment of member needs by collecting in-depth information from Client information system, the member, member's family/caregiver, hospital staff, physicians and other providers. O Identifies, assesses and manages members per established criteria. Develops and implements a case management plan in collaboration with the member, caregiver, physician and/or other appropriate healthcare professionals to address the member needs. Performs ongoing monitoring of the plan of care to evaluate effectiveness. Documents care plan progress in Client information system. O Evaluates effectiveness of the care plan and modifies as appropriate to reach optimal outcomes. Measures the effectiveness of interventions to determine case management outcomes. Promotes integration of services for members including behavioral health and long term care to enhance the continuity of care for Client members. Conducts face to face or home visits as required. Maintains department productivity and quality measures. Manages and completes assigned work plan objectives and projects in a timely manner. Demonstrates dependability and reliability. Maintains effective team member relations. Adheres to all documentation guidelines. Participates in Interdisciplinary Care Team (ICT) meetings. Assists orientation and mentoring of new team members as appropriate. •Maintains professional relationships with provider community and internal and external customers. Conducts self in a professional manner at all times. •Maintains cooperative and effective workplace relationships and adheres to company Code of Conduct. •Participates in appropriate case management conferences to continue to enhance skills/abilities and promote professional growth. Complies with required workplace safety standards. Demonstrated ability to communicate, problem solve, and work effectively with people. Excellent organizational skill with the ability to manage multiple priorities. •Work independently and handle multiple projects simultaneously. Knowledge of applicable state, and federal regulations. •Knowledge of ICD-9, CPT coding and HCPC. •SSI, Coordination of benefits, and Third Party Liability programs and integration. •Familiarity with NCQA standards, state/federal regulations and measurement techniques. •In depth knowledge of CCA and/or other Case Management tools. •Ability to take initiative and see tasks to completion. •Computer skills and experience with Microsoft Office Products Maintain confidentiality and comply with Health Insurance Portability and Accountability Act (HIPAA). Skilled at establishing and maintaining positive and effective work relationships with coworkers, clients, members, providers and customers. Required Education: Bachelor's degree in Nursing or Masters degree in Social Work, or Health Education (a combination of experience and education will be considered in lieu of degree). Required Experience: 0-2 years of clinical experience with case management experience. Required Licensure/Certification: Active, unrestricted State Registered Nursing license or Licensed Clinical Social Worker LCSW or Advanced Practice Social Worker APSW in good standing. A combination of experience and education will be considered in lieu of LCSW or APSW. Must have valid driver's license with good driving record and be able to drive locally. RN or LSW candidates will need to reside in the Columbus, Ohio area. Prefer candidates with knowledge of Medicaid Waivers. Home visits are required. Candidate will need a laptop, wifi, cell phone, reliable transportation and a private workspace.$43k-58k yearly est. 31d agoStrategic Account Manager | Minnesota, Wisconsin, or Illinois
Us Signal
Remote job
Full-time Description US Signal is a leading data center services provider, offering secure, reliable network, cloud hosting, colocation, data protection, and disaster recovery services - all powered by its expansive, robust fiber network. US Signal also helps customers optimize their IT resources through the provision of managed services and professional services. We are seeking a Strategic Account Manager to join our team in Minnesota, Wisconsin, or Illinois. This role will work remotely and require travel to our customers within this area. The ideal candidate will reside in this area. The Strategic Account Manager plays a pivotal role in maintaining and growing client relationships. Responsible for a portfolio of approximately 30 customers. Serves as the primary point of contact for all account-related matters, ensuring high levels of customer satisfaction, retention, and growth. Collaborates closely with technical teams, service delivery, and leadership to align IT solutions with client business goals. This role requires a proactive approach to understanding client needs, identifying upsell and cross-sell opportunities, and ensuring seamless communication between clients and internal stakeholders. Functions/Responsibilities: Conduct regular account reviews to assess satisfaction, service performance, and evolving business needs. Serve as the trusted advisor and main liaison for assigned customer accounts. Monitor account health metrics and proactively address risks to retention. Coordinate with internal teams to ensure timely resolution of issues and delivery of services. Maintain accurate records of client interactions, contracts, and renewal timelines. Support contract negotiations, renewals, and pricing discussions. Requirements What you bring to the team: Proven experience in account management, preferably in IT services or technology. Strong understanding of managed services, cloud solutions, cybersecurity, and IT infrastructure. Familiarity with CRM tools, preferably Salesforce. Availability to consult, assist, and/or perform after-hours support. Ability to travel, as needed. Put the Customer First: Customer Focus, Service Orientation Act Like an Owner: Accountability, Leadership, Business Acumen Be Reliable: Dependability, Execution, Time Management Education: Bachelor's Degree or 4+ Years Professional Experience Experience: 4+ Years account management experience and/or sales experience with enterprise technology environments (ex: data center services, cloud hosting and managed services, connectivity and security solutions, consulting and hardware/software as-a-service solutions). Required License(s)/Certification(s): Valid driver's license and insurance What We Offer: In return for your hard work and commitment, you will enjoy a supportive and inclusive workplace, along with the following benefits: Generous paid time off policy, including vacation and 10 paid holidays Competitive and comprehensive medical, dental, and vision benefits plans with Flexible Spending benefits including medical/dental expenses and dependent care 401(k) retirement plan with a generous contribution Group Term Life Insurance covered 100% by employer Wellness Incentive to promote overall employee well-being Paid volunteer time Business casual dress code Working Conditions and Physical Demands: This position may be performed in either a standard office setting or a home office environment. It requires prolonged periods of sitting, frequent use of a computer and other office equipment, and effective time management in a self-directed work environment. Occasional lifting of items up to 25 pounds may be required. All US Signal employees will comply with US Signal Information Security policies to ensure the confidentiality, integrity, and availability of US Signal and customer data. All employees are responsible to ensure actions comply with state and federal regulations and requirements. We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas at this time. US Signal is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Salary Description $80,000 to $100,000 plus incentive$80k-100k yearly 1d agoRemote Freelance/Contract Photographer
Autonettv
Remote job
Job Title: Remote Contract Photographer Contract Type: Freelance / Contract Experience Required: 2+ years in product photography (Automotive experience is a plus) About the Role We are seeking a skilled Remote Contract Photographer to capture high-quality product images for our e-commerce and marketing needs. The ideal candidate has a strong eye for detail, understands lighting and composition, and can deliver consistent, professional results that align with brand standards. Experience with automotive product photography is highly desirable. Responsibilities Photograph a wide range of products with a focus on clarity, accuracy, and visual appeal. Ensure all images meet brand guidelines and technical specifications for web and print. Collaborate with the creative team to maintain a consistent visual style. Manage deadlines and deliver projects on time. Requirements 2+ years of professional product photography experience. Proficiency with DSLR/mirrorless cameras, lighting equipment, and photo capture software (Capture One, Lightroom). Strong understanding of composition, color, and lighting techniques. Ability to work independently and remotely. Strong work ethics and dependability. Automotive product photography experience is a plus. Preferred Skills Experience with product photography. Knowledge of e-commerce image standards. Strong organizational and time-management skills. Contract Details Remote work with a steady schedule (with some flexibility). Compensation based on project scope and experience.$47k-130k yearly est. 5d agoSenior Underwriting Consultant - Multi-Life & Policy Change
Pacific Life
Remote job
Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead - our policyholders count on us to be there when it matters most. It's a big ask, but it's one that we have the power to deliver when we work together. We collaborate and innovate - pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it's the right thing to do. Pacific Life is more than a job, it's a career with purpose. It's a career where you have the support, balance, and resources to make a positive impact on the future - including your own. We're actively seeking a talented Multilife and Policy Change Life Underwriter to join our Consumer Markets Division. We are hiring at the Senior Underwriting Consultant level, and this role supports 100% remote work. As a Senior Underwriting Consultant, you'll play a key role in Pacific Life's growth and long-term success by evaluating insurance applicants; you'll correlate all aspects of risk to determine whether to accept, modify or decline applications. You'll focus on mortality by evaluating risk of death which includes history, degree of medical maintenance, treatment, and flags of potential future risk. Our underwriters are a crucial part to the placement of Life Insurance coverage and can directly impact our position in the marketplace and relationship with distribution partners. Now is a great time to join our Underwriting team. Our underwriters are empowered to grow their careers through learning and development opportunities. Apply today to join a team that is dedicated to innovation, career development, and the people-first culture of Pacific Life. How You'll Help Move Us Forward Review and analyze prospects to determine eligibility for Guaranteed Issue/Simplified Issue. Prepare offer letters for Multilife business. Evaluate medical, non-medical and financial information to provide sound and competitive risk assessment on Policy Change, Reinstatement, and Multilife applications within review and signature authority. Consult with superiors or medical department concerning any complex risk situations. Provides Underwriting review for contestable death claims, as needed. Develops and maintains strong relationships and open communication with field personnel to facilitate submission of business, promote trust, and make it easy to do business with Pacific Life. Demonstrate dependability, organization, and sound judgment by adhering to schedules and meeting all productivity, quality, and performance standards. The Experience You Bring 7-10+ years of Life Insurance Underwriting experience with proven proficiency in underwriting processes and philosophies Established approval authority of $10M Ability to work with multiple distribution channels and multiple products Effective written and verbal communication skills with the ability to build relationships both internally and externally Ability to develop specific goals, plan, and prioritize work Ability to balance projects in addition to normal workload What Makes You Stand Out Bachelor's Degree Experience underwriting Policy Changes and Reinstatements An understanding of how life insurance is utilized to support Executive Benefit plans, and experience underwriting corporate-owned and corporate-sponsored life insurance Completion of the following designations: FLMI and FALU You can be who you are. People come first here. We're committed to an inclusive workforce. Learn more about how we create a welcoming work environment at ******************** What's life like at Pacific Life? Visit Instagram.com/lifeatpacificlife. Benefits start Day 1. Your wellbeing is important. We're committed to providing flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered. • Prioritization of your health and well-being including Medical, Dental, Vision, and a Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents • Generous paid time off options including Paid Time Off, Holiday Schedules, and Financial Planning Time Off • Paid Parental Leave as well as an Adoption Assistance Program • Competitive 401k savings plan with company match and an additional contribution regardless of participation. #LI-AS1 Base Pay Range: The base pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay. $122,040.00 - $149,160.00 Your Benefits Start Day 1 Your wellbeing is important to Pacific Life, and we're committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered. Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off Paid Parental Leave as well as an Adoption Assistance Program Competitive 401k savings plan with company match and an additional contribution regardless of participation EEO Statement: Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.$122k-149.2k yearly Auto-Apply 60d+ agoElectrical Controls Apprentice
MCAT Solutions LLC
New Albany, OH
Job Description We are seeking highly motivated and mechanically minded individuals to join our team. While a background in electrical work is preferred, we are willing to train the right candidate who demonstrates strong communication skills, teamwork, and dependability! MCAT Solutions is a small but rapidly growing company specializing in low-voltage controls and automation systems. The primary focus is on Building Management Systems (BMS), Electrical Power Monitoring Systems (EPMS), and mechanical control systems within data centers in and around Columbus, Ohio. Compensation: $18-22/hour, dependent on experience. Schedule: Monday-Thursday: 6:00am to 4:30pm & Friday: 6:00am to 2:30pm Responsibilities Include: • Installation of electrical conduit. • Perform low-voltage wiring and CAT6 installations. • Pull control wiring. • Operate lifts. • Receive instruction from crew leaders and experienced installers. • Work cohesively with the team to complete assigned tasks. Requirements: • Must be at least 18 years of age. • High School diploma or equivalent. • Reliable transportation to/from job sites. • Strong attention to detail and commitment to safety. • Ability to follow instructions and safety protocols. • Ability to lift 20-30 pounds independently. Why Join MCAT Solutions? While a smaller company, MCAT is looking for those committed to growing along with them. MCAT offers necessary safety training, hands-on training, a supportive and team-oriented work environment, and opportunities for career growth in a rapidly expanding industry. We value integrity, innovation, creativity, and teamwork, ensuring that every team member has the tools and support needed to succeed. If you're looking to start or grow your career in the automation systems field, we'd love to hear from you! Apply today and become a part of our dynamic team. MCAT is an equal-opportunity employer. The agency does not discriminate in its employment decisions against individuals on the basis of race, color, national origin, religion, sex, gender identity, sexual orientation, disability, age, marital status, family/parental status, income, political beliefs, or any other characteristic protected by federal, state or local law.$18-22 hourly 4d agoBridal Store District Manager
Luxe Redux Bridal
Columbus, OH
Full-time Description , you must complete the following steps: Click "Apply" and fill out the online application. Upon submission of your application, you will receive two (2) email invitations to complete the Predictive Index Assessment.?Please be advised that the assessment includes?two parts. Reports To: Head of Stores Employment Type: Salary - Exempt Work Location: Hybrid, based in Columbus, Ohio Schedule: Flexible to support boutiques as needed any day of the week; generally, a 5-day workweek. Travel Requirements: 50-75% weekly travel to oversee approximately 5-10 stores Annual Compensation: $90,000-$110,000 + Bonus Structure Luxe Brands is looking for a passionate and driven District Manager to lead our Luxe Redux Bridal Boutiques! In this role, you'll oversee multiple locations, inspiring and empowering boutique teams to exceed sales goals while delivering a luxury, celebratory experience for every Bride-to-Be. You'll coach and mentor Store Managers, ensuring consistent training, operations, and service across the district, all while fostering a collaborative and positive culture. The ideal candidate is a confident, self-motivated leader with a proven track record of driving sales, developing talent, and maintaining operational excellence. You thrive on motivating teams, creating consistency with intention, and building lasting relationships-all while upholding the high standard of excellence that Luxe Brands is known for. This position is based primarily in Columbus, Ohio, with weekly travel to oversee approximately 5-10 stores. The District Manager must have the flexibility to support boutiques as needed, including weekends. While the role generally involves a 5-day workweek, adaptability is essential to assist with store operations as required. Our Core Values: Respectful: Foster respect + a friendly nature towards co-workers and clients. Service Minded with Attention to Detail: Exude fanatical attention to detail and consistency while striving for excellence in daily tasks. Trustworthy: Be an open and honest individual to our clients and team members - this drive sales + camaraderie. Hardworking: Will go above and beyond to finish any task and provide extra assistance and effort to co-workers and the company. Positive and Energetic: Doesn't let unfortunate circumstances, whether personal or work-related, come in the way of attitude at work amongst the team. Values Communication: Effectively interacts with clients and co-workers through verbal and non-verbal communication to reach a common goal. Benefits: Health Insurance Dental Insurance Vision Insurance Paid Time Off Paid Holidays Parental Leave Short Term Disability Birthdays Paid Time Off! 401(k) 401(k) Matching Employee Assistance Program Employee Discount Nectar Reward Subscription Calm Subscription Paid Training Travel Reimbursement Key Success Indicators for this Role: Adaptability to shifting priorities, ensuring alignment with business needs. Proven leadership experience in a senior sales role, such as Sales Manager or Area Manager. A collaborative, "we over me" attitude. Self-motivation with a laser focus on delivering outstanding customer experiences. Passion for inspiring, motivating, and retaining high-performing teams. A commitment to operational excellence and accountability, exemplified by the "inspect what you expect" philosophy. Independence in managing responsibilities outside of store locations. Strong organizational skills and the ability to juggle multiple priorities effectively. Confidence, self-awareness, and assuredness in decision-making and interactions. Enthusiasm for learning the bridal industry, paired with a dedication to continuous training and professional growth. A warm and professional demeanor in delivering exceptional customer service. Passion for empowering others and maintaining high team morale. A focus on upholding and promoting brand standards. Excellent written and verbal communication abilities. Meticulous attention to detail and a problem-solving mindset. Strong time management skills, dependability, and reliability. Flexibility to prioritize tasks based on business demands. Familiarity with CRM software is an advantage. Confident in handling both employee and customer relation issues Capable and confident in quickly pivoting due to business needs Ability to quickly adapt to process and policy/procedure updates Key Responsibilities: Provide ongoing support to Store Managers in managing daily store sales operations. Assess individual and store performance metrics, identifying areas for improvement. Compile and deliver district sales performance reports to leadership. Recruit top talent by identifying staffing needs and leading the hiring process. Address operational challenges with proactive, effective solutions. Act as a liaison between leadership, team members, clients, and vendors to ensure seamless communication. Introduce and execute innovative strategies to enhance customer satisfaction and align with the company's Sales Core Process. Lead and motivate the team while holding direct reports accountable for meeting performance objectives. Additional responsibilities and tasks as needed to support the team and business operations. Lead, manage and hold team accountable. Requirements Required Qualifications: Bachelor's degree in Sales, Business Administration, or a related field, OR a minimum of 5 years of relevant professional experience. 2+ years of multi-store management experience, overseeing at least four locations, including managing direct and indirect reports. 2+ years of experience in training and professional development. 2+ years of conducting performance reviews and corrective actions. 2+ years of managing core operations, including scheduling, recruitment, and training. Proficiency in software such as POS systems, CRM tools, Microsoft Office. Strong English communication skills in reading, writing, and speaking. Physical capability to stand for extended periods and lift up to 35 pounds (e.g., mannequins, boxes, and gowns). A valid driver's license and reliable personal vehicle for weekly travel to store locations. Successful completion of a background check. Ability to travel up to 75%. Preferred Experience: Proficiency with Apple products and mac OS. Familiarity with Microsoft Teams and its suite of tools. Knowledge of commission-based compensation models. Demonstrated success in sales, with a proven track record of meeting or exceeding KPIs. Experience in recruiting and interviewing candidates to build high-performing teams. Experience with Shopify or similar POS systems Luxe Brands is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.$34k-51k yearly est. 60d+ agoHousekeeper / Breakfast Cook: North Slope Remote Camp
Denali Universal Services
Remote job
Under the supervision of the Head Cook, the employee is responsible for cooking breakfast, baking, cleaning, and assisting the Head Cook in the kitchen area. Housekeeping duties for this position include day-to-day cleaning of living quarters, restrooms, and offices. This position's duties consist of about 75% housekeeping and 25% cooking. This position works a rotational schedule (2 weeks on/2 weeks off) and 12-hour shifts in a remote camp on the North Slope. Flights from Anchorage to the job site (and back) will be paid for by the company. Meals and lodging are covered at the job site. Point of hire: Anchorage, AK. REQUIRED QUALIFICATIONS * Must be at least 18 years of age * High school diploma or equivalent * Current State of Alaska Food Worker Card * At least six months of experience in housekeeping and in a commercial kitchen * Able to proficiently speak, read, understand, and write English * Must pass a pre-employment drug screen and physical requirements * Must meet criminal history and background requirements DESIRED QUALIFICATIONS * Previous work experience in camps and/or related area * Previous training in prevention of food borne illness, HACCP, sanitation, and personal hygiene ESSENTIAL FUNCTIONS * Clean as assigned following proper procedures * Unload needed supplies and small equipment from storeroom and pot areas * Assist Head Cook with food prep as needed * Review production sheet assignment, secure HACCP approved, standardized recipes for assigned food items * Prepare and cook breakfast and baked goods each morning for roughly 20-30 residents * Transport food to the tray line before the beginning of tray service * Utilize proper equipment and utensils * Take corrective action if temperatures of food items are not achieved correctly * Assure prepared foods are of the highest quality * Pan food into the appropriate serving pans before serving time; cover and maintain at proper temperature * Prepare and portion resident snacks and nourishments according to instructions and regulatory guidelines * Set up dining room according to the needs * Prepare salads for salad bars and set up salad bar * Assist with ordering, as needed * Clean permanent living quarters, common areas (all bathrooms & showers) * Willingness to perform others duties as required * Willingness to work at various locations as required CORE SPECIFIC COMPETENCIES * Commitment to Excellence: Identifies what needs to be completed and takes action to achieve a standard of excellence beyond job expectations * Corporate Values: Understand, embraces, and integrates DUS corporate values into everyday duties and responsibilities * Safety and Security: Promotes a safe work environment for co-workers and customers * Customer Service: Identifies and responds to current and future client needs by providing excellent service to internal and external customers * Teamwork: Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside and outside the organization JOB SPECIFIC COMPETENCIES * Dependability: Consistently adheres to operational standards, ensures smooth operations and positive customer experiences, builds a productive workplace, is reliable and improves team morale * Independence: Works with little or no supervision * Time Management: Manages time effectively when accomplishing tasks, projects, and goals BENEFITS Full-time regular employees have the opportunity to enroll in health insurance, life insurance, 401k Retirement Plan, and short-term disability insurance. Full-time regular employees are provided access to our employee assistance program. WORKING ENVIRONMENT The employee will be required to live and work in a remote and confined workspace for extended periods of time and exposure to work assignments consisting of twelve-hour days and able to work day or night shifts as required. The majority of the work is performed in a remote setting with a wide variety of people in differing functions, personalities, and abilities. There may be a lack of immediate access to critical medical services as well as urban community services. PHYSICAL DEMANDS The employee's work requires routine walking, standing, bending, and carrying items weighing up to 50 pounds. Applicant will be required to successfully complete a post-offer pre-hire physical and Functional Capacity Exam. REASONABLE ACCOMMODATION It is Denali Universal Services' business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities. EQUAL OPPORTUNITY EMPLOYER Denali Universal Services is an Equal Opportunity Employer.$35k-39k yearly est. 39d agoNetwork Engineer
Mindlance
Groveport, OH
B.S. in a technical field or a relevant combination of education and experience 5+ years of expertise in implementing, administering, and troubleshooting network infrastructure devices, including: firewalls, routers, switches, load balancers, wireless access points and controllers. Must have design implementation and operational experience with Enterprise/carrier-class routers and switches (Juniper and Cisco preferred). Must have design, implementation and operational experience in Palo Alto Firewall and Juniper SRX Experience in Load Balancers; preferably F5 Must have experience in network security features (ACLs, VPN, L2VPN, L3VPN, IPSEC, GRE) with a focus on Cisco and Juniper Experience and operational familiarity on BGP, OSPF, and other network routing protocols. Experience in Cisco/Meraki wireless Experience in network tools such as Nagios, Solarwinds and flow analytics. Understanding and implementation of network traffic analysis, remote access methods and systems, stateful inspection firewalls, encryption, authentication and authorization technology This candidate will also understand the rigors of operating a global, 24x7x365 large scale network, and will act as a tiered support for high-severity and business impacting issues. Exceptional interpersonal skills, including teamwork, facilitation and negotiation High degree of initiative, dependability and the ability to work with little supervision. Additional Information To discuss on this opportunity feel free to reach Raghu Varun Call on ************ or email your resume to ************************$74k-93k yearly est. Easy Apply 13h agoSales Development Representative (remote)
Trent Finley-Farmers Insurance Agency
Remote job
Job Description Corbin Trent Finley's Farmers Insurance Agency in Tulsa, OK is hiring entry-level Sales Development Representatives to join our growing team! Benefits Hourly Base Salary + Bonus Opportunities Paid Time Off (PTO) Hands on Training Mon-Fri Schedule Career Growth Opportunities Evenings Off Work from Home Responsibilities As a Sales Development Rep, your primary role will be to assist the sales team by contacting clients over the phone and preparing quotes. This is a great opportunity for a talented person wanting to jumpstart their career in insurance. If you are looking to be a part of a winning and competitive culture, then this may be the career for you! Please note that this is a remote position, and the work schedule is from 8am to 5pm central time, Monday through Friday. Salary: $15.00 per hour plus bonuses! Requirements Our Culture: We truly care about our customers and employees, and their success is what keeps us going every day. We handpick our team members, looking for people who share our commitment to delivering top-notch service, and being 1% better everyday. Compensation: We believe in paying exceptionally well for outstanding performance. Our compensation plan is unmatched in the marketplace and truly allows our team members to make an incredible income. Career Growth Plan: This entry-level Sales Development position has a growth plan in place where a talented person has the ability to transition into a Licensed Insurance Sales Producer. There you would have the opportunity to work alongside one of the top performing sales teams in the nation! All of our team members have a duty to better themselves, and everyone has an opportunity to advance within our company. Here are the frequently asked questions and answers that we get about our career opportunity: What can I reasonably expect to make in the first year? A talented Sales Development Rep who follows our process, at the very least can expect to make $40,000 in the first year with your hourly wage, and bonuses. What kind of training will I receive? We invest in our team members to help them succeed and achieve their personal, professional, and financial goals. You will receive the award-winning product and sales training that is exclusively offered in our agency. What is the culture like in your company? We have a competitive culture where we expect a lot from ourselves and each other; however, we support one another to ensure that we all succeed and have an enjoyable work environment. What would my career growth plan look like? A talented Sales Development Rep, who proves themselves to be capable in their role, would have the opportunity to potentially grow into a member of our licensed insurance sales team. We assist with the licensure process and provide continuous coaching for individuals wanting to broaden their professional horizons. Is prior insurance experience required? No! You don't need to know anything about insurance or insurance sales to apply. We provide all of the training that you need to be successful! If you're looking to be part of something remarkable, and if this career opportunity sounds like something you would like to be a part of, then apply today! Salary: $15.00 per hour plus bonuses! Benefits Hourly Base Salary + Bonus Opportunities Mon-Fri Schedule Career Growth Opportunities Hands on Training Hourly wage plus bonus structure Paid Time Off (PTO) Responsibilities of the Sales Development Representative: Make Inbound and Outbound Calls to verify client information and connect them with the licensed sales team. Provide prompt, accurate, and friendly client support Maintaining a database of current and potential customers. Having a ton of fun while being part of a competitive team! Requirements Qualifications for the Sales Development Representative: Must enjoy communicating with clients over the phone. Proven track record of trustworthiness, dependability, and ethical behavior. Must be coachable. Excellent communication skills: written, verbal, and listening .Must have strong interpersonal communication skills. Must be motivated and determined Company Description About Our Farmers Insurance Agency Our Farmers Insurance Agency is located in Tulsa, Oklahoma and we're up to big things! We provide Auto, Home, Business, and Life insurance to help protect our clients and their assets. If you want to be a part of a winning and competitive culture, then this may be the career for you!$40k yearly 13d agoProduction Hauler
Downstream Technician 2Nd & 3Rd Shifts In Ludlow, Massachusetts
London, OH
Advanced Drainage Systems is a leading manufacturer of stormwater and onsite septic wastewater solutions, committed to sustainability and innovation. With a vast manufacturing and distribution network, we deliver high-quality products across multiple industries while recycling over half a billion pounds of plastic annually. At ADS, we foster a culture where diverse perspectives drive better ideas, ensuring every employee feels valued, heard, and empowered to make an impact. Responsibilities The Production Hauler is responsible for the safe handling and transfer of finished goods from the production floor to the stocking yard. The Production Hauler also will assist with on-line and off-line production as needed. This position requires the flexibility to work 40+ hours per week and weekends as required. The Production Hauler reports directly to the Production Supervisor or Yard Supervisor. The responsibilities of this position include, but are not limited to: Practice proper PPE compliance and maintain a safe working record and environment Assist with off-line production and conversions as needed Immediately communicate unsafe conditions, acts or injuries to Production or Yard Supervisor Track quantity of units produced from the production line Assist with Preventive Maintenance program as required Maintain proper knowledge of all pipe products and package requirements Practice proper forklift operation and preventive maintenance Maintain proper paperwork and finished goods movements Maintain facility and yard housekeeping Assist plant personnel with production as needed, including end of shift housekeeping Maintain and build job skills through company training programs Assist with truck loading as needed Conduct visual product quality inspections Understand and practice ADS CORE VALUES Stack product according to proper procedures Other duties as assigned Job Skills: This position should possess the following skills/knowledge: Self-motivation Forklift Dependability Written and verbal skills Team oriented Basic Mathematical skills Energetic Educational Requirements: High School Diploma or equivalent Physical Requirements: The employee will lift and move heavy items, which will require the ability to repeatedly lift 75 pounds to a height of 6 feet The employee will be working specified shifts and moving around at all times, which will require the ability to stand and be mobile for a minimum of 8 continuous hours Facilities can be extremely hot or cold at times, so the employee must have the ability to perform physical labor for extended periods of time in temperature extremes The employee will be handling materials daily, which requires the ability to use hands, arms and legs to physically handle and transport finished goods The Position requires full range of body motion on a daily basis including twisting, bending, reaching, squatting and ability to mount/dismount industrial equipment and vehicles Company Benefits: Health & Welfare Benefits: Medical and prescription drug plans, telemedicine (with medical plan), High-Deductible Health Plan (HDHP) and Health Savings Account (HSA), dental and vision plans, virtual physical therapy*, an employee assistance program (EAP)*, and voluntary accident, critical illness, and hospital indemnification programs. Financial Benefits: Retirement 401k program with company match, an employee stock purchase plan (voluntary), financial wellness planning*, paid parental leave*, flexible spending accounts (FSA) for child care and health care, short-term and long-term disability*, basic life insurance, accidental death and dismemberment (AD&D)*, adoption financial reimbursement*, tuition reimbursement*, voluntary life insurance (for employees, spouses, and children), and voluntary identity theft and fraud protection. *100% paid by ADS. Why Join ADS? Growth Opportunities & Global Presence: With a global network of approximately 70 manufacturing plants and 40 distribution centers, ADS offers extensive opportunities for career growth and development in various locations around the world. Inclusive and Creative Work Culture: ADS fosters a culture of passion, innovation, and continuous improvement, empowering employees to shape industry-leading solutions. We value diverse perspectives, recognizing that they drive better ideas, processes, and performance. Our workplace is built on respect, inclusivity, and shared responsibility, ensuring every team member feels valued and contributes to our collective success. Innovative & Sustainability Focused: Advanced Drainage Systems is one of the largest plastic recyclers in North America, ensuring over half a billion pounds of plastic is kept out of landfills every year. Learn More: ******************************** EEO Statement ADS supports an inclusive workplace that values diversity of thought, experience, and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. ADS is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.$25k-41k yearly est. Auto-Apply 2d agoREMOTE Fractional Legal Assistant with Elite Virtual Assistants
We Recruit Well
Remote job
MUST BE US BASED TO BE CONSIDERED!! This is a part-time remote position. If you are looking for a full-time position, supplemental income along with your current full-time position, or if you do not want a 1099 position, this is not the role for you. The pay rate starts at $20/hour with 5+ years of experience. We consider our team members for regular pay rate increases, every 6 months, between the range of $20-25/hour. As a Virtual Legal Assistant you will be responsible for supporting clients in the legal profession. This position requires extreme attention to detail, familiarity with the legal process, great research skills, attention to confidentiality, dependability, and stellar people skills. The Legal Assistant may work directly with attorneys and be responsible for performing a number of administrative duties. The ideal candidate is highly self-motivated, professional, and capable of managing their work load and prioritizing tasks in a fast-paced environment. Responsibilities may include: Coordinate executive communications, including taking calls, responding to emails and interfacing with clients. Prepare internal and external documents for team members and courts. Schedule meetings and appointments and manage travel itineraries. Maintain an organized electronic filing system. Uphold a strict level of confidentiality. Develop and sustain a level of professionalism among staff and clientele. Qualifications and Skills: Minimum of 5+ years of experience as a Legal Assistant or paralegal reporting directly to partner/senior partners. Advanced Microsoft Office skills, with an ability to become familiar with firm-specific programs and software. Proficiency in collaboration and delegation of duties. Strong organizational, project management, and problem-solving skills. Exceptional interpersonal skills. Friendly and professional demeanor. Process-oriented thinking. Extremely detail oriented. Strong grammar skills. Keen sense of discretion. Tech-savvy, resourceful, and a quick learner.$20-25 hourly Auto-Apply 60d+ agoIT Desktop/TV Installation Technician
Data Source Technology LLC
Remote job
Job DescriptionAbout Us: DataSource Technology delivers end-to-end technology deployment and network solutions to healthcare organizations across the United States. We specialize in executing high-volume, multi-site rollouts of critical IT infrastructure with precision and minimal operational disruption. Position Summary: The IT Desktop/TV Installation Technician plays a critical role in supporting large-scale technology installations within new construction environments. This is a hands-on position responsible for physically deploying, installing, and configuring a variety of technology and medical equipmentranging from computers and monitors to printers, ergonomic carts, and wall-mounted devices. This role is ideal for mechanically inclined, tech-savvy individuals who enjoy working with their hands, following structured plans, and learning the technical side of infrastructure deployment. Youll work under the guidance of a Site Lead, senior engineers or project managers while gaining the skills and certifications needed to advance into more senior technical roles. This is a remote position with 100% travel to project sites. Candidates must successfully pass a background check and drug screening, and must hold a valid drivers license. Key Responsibilities Device Deployment & Installation Install, configure, wire manage and verify operation of computers, monitors, printers, TVs, carts, and related devices. Assemble and cable ergonomic carts (e.g., Ergotron) including mounting hardware and power/data routing. Wall-mount and secure displays, monitors, and other equipment according to plans and manufacturer guidelines. Site Preparation & Coordination Stage and inventory equipment prior to installation. Coordinate with cabling teams, electricians, and other trades to ensure proper pathways and connectivity. Follow construction drawings, elevation plans, and device location maps to ensure accurate placement. Testing & Documentation Power on and test installed equipment, ensuring network connectivity and device functionality. Record serial numbers, locations, and configuration status in project tracking tools. Communicate site conditions, issues, or conflicts to the lead engineer or project manager. General Labor & Field Work Use hand and power tools safely to drill, mount, route cables, and secure equipment. Work in active construction sites, ladders, lifts, ceiling spaces, and other environments as needed. Maintain cleanliness, safety, and professionalism on job sites. Required Skills & Competencies High school diploma or equivalent (technical certifications or associate degree a plus but not required) 12 years of experience in one or more of the following: Technology or AV installation Low-voltage cabling Construction or facilities work involving mounting, wiring, or equipment setup Familiarity with basic computer hardware, network connections, and peripheral setup. Ability to read and follow floor plans, elevation drawings, and installation diagrams. Proficiency with basic hand and power tools (drills, levels, pullers, cable tools, etc.). Ability to lift 50+ lbs, work at heights, and operate safely in construction environments. Strong attention to detail, dependability, and willingness to learn. Valid drivers license and reliable transportation to job sites. Preferred Qualifications OSHA 10 or OSHA 30 Certification Basic understanding of Ethernet cabling and network testing tools Prior experience in healthcare or clinical technology deployments Familiarity with structured cabling and mounting systems (Peerless, Chief /ICW arms, etc.) What We Offer Competitive salary based on experience All travel expenses reimbursed Supportive team culture and leadership structure Opportunity to work on large-scale, high-impact technology projects in the healthcare space Physical Requirements Moderate lifting/carrying up to 50lbs.; heavier weights with assistance Sitting & standing for long periods of time Repetitive motions and/or prolonged computer use Working at a fast pace, subject to many interruptions, physical/mental demands Work is primarily based on new construction job sites, including hospitals, clinics, and commercial facilities. All work will include travel and overnight stays across the US. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.$52k-82k yearly est. 27d agoYouth Care Specialist (Part-Time)
Children's Network of Hillsborough
Remote job
Job Details Carlton House - Lutz, FL Verizon/Hall Home - Lutz, FL $20.00 HourlyDescription GENERAL PURPOSE OF JOB The primary role of the Youth Care Specialist (Part-Time) is to provide quality care and supervision to youth in the group home, generate accurate documentation and perform duties necessary for the overall safety and well-being of the youth under their care. ESSENTIAL DUTIES AND RESPONSIBILITIES Provide appropriate direction for children/youth in their daily routines by establishing and maintaining professional boundaries and creating an atmosphere conducive to growth and development by giving positive reinforcement as appropriate Provide supervision to youth on and off campus, coordinate and engage in recreational and service activities for youth Teach life and independent living skills in accordance with child specific service plans Assist to prepare and serve nutritious meals in a family like environment Provide transportation of youth to school, medical or other appointments and designated activities Monitor, support, and encourage academic performance and educational success Maintain confidentiality of youth's personal and medical information Properly document daily activities based on established policies and protocols and ensure effective communication with other staff Communicate effectively with other direct care staff during shift change and keep other staff informed of pertinent youth information and campus events Maintain the order, safety, cleanliness of the group home Dispense medications as prescribed by a medical professional once trained Participates in in-service training sessions and attends staff meetings Other duties may be assigned as special projects may be requested WORKING HOURS CNHC's work week is Monday through Friday, 40 hours per week. Your supervisor will advise you of your work hours; however, business office hours are 8:00 am to 5:00 pm. CNHC's group homes operate with 24 hour a day awake shift staff, 7 days a week, including weekends and all holidays. The supervisor for each group home will coordinate a part-time schedule based on the required available shifts. TRAVEL Travel in and outside of Circuit 13 (Hillsborough) may be required. TRAINING All employees must complete fifteen (15) hours of on-line or classroom Training on an annual basis. If the employee is a Certified Child Welfare Professional, Training hours must total twenty (20) annually. In addition, group home employees must complete all trainings required by the Department of Children and Families and Children's Network of Hillsborough in relation to working with dependent populations in a residential group home setting. Qualifications QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. SUPERVISORY RESPONSIBILITIES This position does not have supervisory responsibilities EDUCATION AND EXPERIENCE High School diploma or equivalent is required. One year of experience working with youth in a structured setting is preferred. OTHER QUALIFICATIONS Must be 21 years of age or older Must have dependability, discretion, and good judgement Ability to establish and maintain positive working relationships with others SKILLS AND ABILITIES Must be able to operate standard modern office machinery, including fax, telephone, calculator, computer, scanner, printer, copier, and mail machine. Minimum typing speed of 45 wpm; excellent word processing skills. Must be competent with Microsoft Office Suite programs, including Word, Excel, Power Point, and Outlook. Must be competent with basic e-mail protocol and procedures including sending, receiving, replying, attachments, and meeting scheduling; excellent written and oral communication skills; effective listening skills; ability to work as a team member, and the ability to work in a multi-cultural environment. Must abide by the highest standards of confidentiality. PRE-EMPLOYMENT REQUIREMENTS Valid driver's license, clean driver's license check, and proof of insurance is required Criminal background screening (fingerprinting ~Local Law Enforcement/FBI/FDLE, and Abuse Registry) Drug Screening is a requirement Children's Network participates in E-Verify OTHER REQUIREMENTS LANGUAGE SKILLS Ability to read, analyze, and interpret common scientific and technical journals, financial reports, legal documents, and/or governmental regulations. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information and respond to questions from groups of managers, clients, public groups, and/or boards of directors. Ability to speak effectively before groups of customers or employees. MATHEMATICAL SKILLS Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. REASONING ABILITY Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to be proactive, as well as handle problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job requires the ability to sit for extended periods; walk; stand; use hands to finger, handle or feel; reach with hands and arms; stoop, kneel or crouch; talk and hear. This job requires visual acuity sufficient to read and to operate standard modern office machines. The employee must occasionally lift and/or move up to 25 pounds. Remember: If you are currently an employee of Children's Network of Hillsborough Florida, LLC, or one of our Case Management Organizations, it is necessary that you notify your current Supervisor, prior to applying.$28k-48k yearly est. 60d+ agoData Entry Operator (Remote)
Workoo Technologies
Remote job
Job Responsibilities: Processes inbound complaint system fulfillment Uses a knowledge database and follows standard operating procedures (SOP) to respond to various requests Navigates multiple computer systems and applications Documents each contact in a database Performs other duties as assigned Qualifications: High School diploma or GED and at least 3 years of professional experience OR Associates Degree and at least 1 year of professional experience OR Bachelors Degree Must have an active Public Trust Security clearance. Attention to detail with a high level of data entry accuracy Ability to follow documented guidelines and procedures, including strict adherence to privacy guidelines when accessing secure systems Efficient typing (40 WPM) and computer skills including experience with outlook, MS Word and Excel Must possess excellent time management skills and dependability to meet daily quotas and required goals or deadlines Able to work an 8 hours shift between the hours of operation 8am 8pm Monday through Friday based on business needs$33k-42k yearly est. 60d+ agoCall Center Manager / Director (REMOTE)
Apexchat
Remote job
Call Center Manager/Director Reports to: VP of Customer Success We are seeking an experienced and dynamic Call Center Manager/Director to oversee the daily operations of our 24/7 remote call center. This leader will manage all aspects of the call center, ensuring agents meet performance standards, optimizing billable capacity, improving answer times, and driving key metrics. The ideal candidate will have at least 3 years of experience running a call center independently and will be capable of handling operational, customer-facing, and de-escalation responsibilities. This position requires expertise in data analysis, scheduling, budgeting, churn mitigation, and meeting industry standards. Bilingual candidates are a plus. Key Responsibilities: Operational Leadership: Oversee the 24/7 remote call center, maintaining service levels, agent performance, and customer satisfaction. Develop processes to meet industry standards for metrics such as handle time, first call resolution, and answer speed. Represent the company in customer meetings and calls, providing professional and timely responses. Data Analysis & Performance Optimization: Analyze and leverage data to improve key metrics, such as answer times, abandoned call rates, and billable minutes. Develop and track KPIs, implementing actionable steps to meet goals. Team Management & Development: Recruit, train, and manage remote agents, ensuring adherence to performance and company standards. Provide ongoing coaching and development to foster a culture of dependability and accountability. Scheduling & Workforce Management: Create and manage schedules for remote agents, ensuring adequate staffing 24/7. Use workforce management tools (e.g., Erlang) to predict call volume and adjust schedules as needed. Budget & Financial Management: Manage the call center budget, including payroll and resource allocation. Monitor financial metrics to maintain profitability and reduce costs. Customer Engagement & Retention: Engage directly with customers to resolve escalations, using proven de-escalation strategies. Develop and implement churn mitigation and retention strategies to maintain customer relationships. Participate in customer meetings as needed, representing the company professionally. Compliance & Quality Control: Ensure compliance with regulations and company policies. Implement and monitor quality assurance processes. Reporting & Communication: Report regularly to senior management on key metrics, budgets, and challenges. Collaborate with other departments to align business objectives. Process Improvement: Lead initiatives for continuous improvement, driving process changes that enhance service quality and agent productivity. Key Qualifications: Experience: 3+ years in a Call Center Manager/Director role, particularly in a 24/7 environment. Proven experience running a call center independently from startup or high-growth environments. Demonstrated success in meeting performance metrics in areas such as answer times and billable capacity. Experience in churn mitigation and customer retention strategies. Skills: Expertise in scheduling and workforce management in a 24/7 operation. Strong data analysis skills for optimizing performance. Experience with budget and payroll management. Proven experience in de-escalation strategies and managing customer relationships. Ability to manage remote teams and enforce accountability. Excellent written and verbal communication skills, customer-facing professionalism required. Bilingual (preferred). Technical Skills: Proficiency in call center software (e.g., 8x8, LawRuler) and workforce management tools (e.g., Erlang). Advanced Excel skills and familiarity with data analytics platforms. Experience with CRM systems and quality assurance platforms. Tech Requirements: Reliable high-speed internet with a backup for connection drops. A computer with a minimum of 16GB RAM and 512 GB storage (no Chromebooks). A quiet workspace free from distractions. USB-plugged headset (no Bluetooth or AirPods), mouse, and dual screens. Active and up-to-date malware/anti-virus software. Additional Information: Must reside in the United States and be eligible to work in the US. Contingent on a clear background check. Compensation: Base salary plus performance-based bonus. Schedule: M-F with availability on weekends as needed. Flexibility in schedules is mandatory. Customer-facing role with professional communication required for customer meetings and escalations.$38k-58k yearly est. 60d+ agoManager Senior, Information Security
USAA
Remote job
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Manager Senior, Information Security (Application Security), you will lead our Application Security Engineering (ASE) Team. ASE team is responsible for supporting the business in the protection and secure development of USAA application by ensuring security throughout the Software Development Process (SDLC). This leader will also be responsible for identifying emerging risks, documenting, and building business cases to address them. This team is a part of our Cyber Threat Operation Center (CTOC), which protects, detects and responds to cyber security events. The CTOC is comprised of several teams that partner as needed to provide centralized and coordinated response and mitigation activities. Leads one or more analytical, business or technical support functions and is responsible for the implementation and management of enterprise information security policies, standards, processes and solutions that ensure USAA establishes, deepens and retains a best-in-class security posture. Develops, designs and implements security governance and assurance processes within security domains. This role has a direct impact on protecting USAA's brand and reputation within assigned Information Security domains. Plans and organizes activities of professional and administrative staff engaged in providing information security/cyber security services associated with existing and emerging security risks in a complex and highly regulated environment. Partners with the lines-of-business, Enterprise Risk and Compliance, Audit Services, and Legal, to support enterprise information security risk and compliance initiatives. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO. Relocation assistance is not available for this position. What you'll do: Responsible for ownership and execution of one or more critical security domains or capabilities. Implements senior leadership's strategic vision and leads their team in the compliant day-to-day completion of their assigned information security domain. Chips in to the organization's short and long-term vision, strategies, goals and metrics. Leads effective operation of assigned information security domain's day-to-day operations including capacity, resilience and dependability capabilities and how changes in conditions, operations, or the environment will affect the system's operation. Develops, reviews, and communicates information security risk management policies and procedures to ensure appropriateness and adequacy versus industry standard methodologies and regulatory requirements. Responsible for developing performance indicators and reporting the status of information security activities and alerting management to potential risks, compliance issues, and operational inefficiencies. Develops, designs, and delivers a sustainable governance and assurance model within multiple domains. Identifies, monitors and evaluates operational solutions to reduce information security risk, meet compliance requirements and increase enterprise workforce efficiency, business agility and workforce scalability. Promotes information security awareness within their teams and across Enterprise Security Group. Serves as financial steward for the organization and handles workforce and budgets to ensure they cost-effectively meet the needs of the organization. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in Information Security, Information Technology, Computer Science, Business Administration, Information Systems/Management or related field; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of related information security experience in one or more domains, e.g.: Cybersecurity, Identity and Access Management, Information Assurance and Governance, Operational Risk Management and/or Information Technology to include considerable accountability for projects, programs, processes or policies. 2 years of direct team lead, supervisory, or management experience in an Information Security or Information Technology domain. 2 years of researching, designing, or implementing technology, information security or cybersecurity solutions in a large financial institution or large enterprise information security program with a consistent track record of delivering results in compliance with federal/state/regulatory information security and risk management policies, standards, and guidelines. Working knowledge of relevant regulations and standards related to risk management and information security, e.g.: FFIEC, Gramm-Leach-Bliley, FFIEC Cybersecurity Assessment Tool, NIST Cybersecurity Framework and the Payment Card Industry Data Security Standard. Strong written and verbal communication skills, including the ability to communicate technical analyses to a non-technical audience. Strong knowledge of security technologies to include cryptography, authentication, authorization, and controls. Strong Knowledge of IT risks and experience implementing security solutions. Knowledge of threats, vulnerabilities, attack methods and countermeasures for web-based applications, networks, and cyber security solutions. Expertise in risk management processes and principles. Familiarity with budgets, forecasting, and executing on the budgets for the applicable information security, cybersecurity, or technology support function. What sets you apart: Robust understanding of Application Security Standard and Frameworks (OWASP Top 10, OWASP SAMM, BSIMM, NIST SSDF, etc.) Familiarity with application security testing tools (SAST/DAST/SCA/Containers) and Web Application Firewall (WAF) Familiarity with Agile Workflows and Software Development Process (SDLC) Strong relationship management skills and ability to engage business partners across the enterprise. Compensation range: The salary range for this position is: $138,230.00 - $264,200.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.$83k-107k yearly est. Auto-Apply 1d agoDiesel Engine Warranty Admin
Altorfer
Remote job
Altorfer Power Systems is looking to fill the position of Diesel Engine Warranty Admin. The primary function of this role is to manage the warranty claims process for assigned data center customer accounts for Altorfer's Inc. and Ind. divisions. Additionally, this position will support the data center service team with administrative tasks and monitor data center warehouse operations to ensure proper job coordination and warranty parts dispositioning. The Diesel Engine Warranty Admin is required to manage multiple tasks simultaneously. Effective time management, strong organizational skills, and technical aptitude are essential for success. Close interaction with Altorfer's data center team, warranty team, various vendors, and the Caterpillar factory warranty team is required. Basic Duties Coordinate and manage Altorfer's data center warranty claims process to help ensure we deliver world class service to our external and internal customers while minimizing warranty related expenses. Ensure Caterpillar, Altorfer, packager, and various vendor warranty requirements and procedures are followed. Ensure accurate claim documentation and timely submission. Interpret technical repair data and validate eligibility under warranty. Coordinate with service personnel to gather necessary claim information. Monitor claim status, resolve discrepancies, and reconcile credits. Maintain Altorfer's warranty procedure documentation to ensure data center technicians, project managers, and service supervisors can effectively support the warranty process. Monitor Altorfer's data center warehouse areas to ensure warranty return parts are properly dispositioned. Monitor Altorfer's data center warehouse areas to ensure data center job materials are properly organized, staged, distributed, and returned as needed. Provide administrative support to the data center service team. Always follow all Altorfer safety and PPE requirements. Qualifications Associates degree preferred. Preferred areas of study include automotive/diesel technology, digital, data analytics, business administration, electronics, engineering, computer technology, etc., with a minimum of 3-5 years of applicable work experience desired. This position requires a level of technical understanding of engine/generator components, engine/generator systems functionality, and basic failure analysis. Computer literate and proficient with programs such as Microsoft Word, Excel, Power BI, Outlook, and other data systems required. Must be a self-starter with the ability to multi-task in a fast-paced environment. Strong analytical, quantitative, and problem-solving skills working across multiple systems, management levels, and functions. Ability to read and interpret documents such as equipment service manuals, parts literature, policies, claims, and standard operating procedures. Must possess excellent oral and written communication skills to provide professional business communication when sending emails, letters, notes, and documenting policies and procedures. Excellent customer service skills are needed. Dependability and organizational skills are a must. Ability to use initiative and work independently without direct supervision. Altorfer Industries offers an industry leading compensation and benefit package: Health, Dental, Vision, Disability, and Life Insurance 401(k) Paid Holidays Paid Parental Leave and Funeral Leave Paid Time Off: Prorated 80 hours of PTO Education Assistance Voluntary Benefits: Supplemental Insurance, Accident, Critical and Hospital Indemnity Insurance, Legal Assistance and Identity & Fraud Protection Payrate: $20.00 - $35.00 per hour Posted Min USD $20.00/Hr. Posted Max USD $35.00/Hr. Physical Requirements/Working Conditions This position may require infrequent travel, remote work from onsite project locations, and work in outdoor environments during various weather conditions. It will require daily work in an office and warehouse environment. May, on a continuous basis, sit at a desk for a long period of time; answer telephone calls and write or use a keyboard to communicate through written means, and sit in a vehicle while traveling and working on project sites. May on a continuous basis walk, bend, and lift up to 50lbs. May be required to wear appropriate safety equipment (IE- hard hat, safety glasses or side shields, safety toed shoes, etc.) when needed. The noise level while on project sites can be significant and may require hearing protection to be worn. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Why Work for Altorfer? At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1,300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with.$20-35 hourly Auto-Apply 60d+ agoManager
Jump! Gymnastics
Remote job
Responsive recruiter Benefits: Free Snacks Weekly Pay Company parties Training & development JOIN THE FUN at JUMP! GYMNASTICS - AUSTIN'S MOST FUN WAY TO LEARN! Jump! Gymnastics has an outstanding management role now open and is seeking an enthusiastic, customer-centric, detail-oriented general manager with a passion for mentoring and managing employees, delivering top-notch customer service, teaching children, and building relationships with parents. Jump! is Austin's premier children's recreational gymnastics with 3 locations and growing! Jump! teaches children from age 2 - 12 real gymnastics in a fun, positive environment. Our proven confidence-building curriculum promotes a love for gymnastics and gives children the athletic confidence they need to develop a life-long love of physical activity. Each location also provides educational opportunities through Jump!-n-Learn preschool and Camp Jump! Position Overview: Oversees the day to day operations and face of the location, ensuring the quality and success of Jump! Gymnastics including staffing, sales and marketing, employee management, facilities, gym operations, customer accounts, direct customer service, inventory, workplace employee activities and financial performance of the location. Primary Responsibilities: Directs and controls the daily operations to ensure all programs are running according to standard operating procedures. Ensures that the Preschool and Camps are meeting HHS minimum standards Ensures all teachers, coaches and camp counselors are adhering to curriculum, philosophy, theme, policies and schedules. Manages customer service and sales during operating hours. Gains knowledge of all utilized softwares and CRMs to achieve a high level of competence in sales, bookings, class scheduling, inventory, reporting, and administrative functions. Controls expenses of the location by ensuring payroll hours and spending are within budget and inventory is stocked appropriately. Hires, schedules, trains, mentors and manages the staff to ensure high productivity, dependability, positive workplace attitudes, and excellent performance. Interacts with the lead gymnastics coach on issues related to initial and ongoing instructor training and performance, class scheduling, student progress, and customer service. Fulfills other duties and responsibilities as assigned by the Operations Director or Employer. Job Qualifications and Skills Must pass background check prior to training Bachelor's Degree (preferred in a related field) 2+ years of management experience Ability to manage a staff of 10 - 12 employees Computer proficiency including Google drive, spreadsheets, and outlook Ability to learn and navigate utilized CRMs and CSATs Problem solver with critical thinking skills, able to identify and resolve challenges that parents, instructors and students encounter. Excellent communication and organizational skills Experience and expertise in scheduling employees Ability to set goals and meet deadlines Upbeat and friendly personality with a desire and talent for working with children, parents and young adults. Experience working with children in a childcare or sports setting is preferred. Schedule Monday - Friday from 10am - 6pm Special Events on select Saturdays (about 12 per year) 8 hours per week remote work priveledges Benefits 2 weeks paid time off 12 paid holidays We do not offer formal health benefits, but have a discount program that couples well with Healthcare.Gov Plans Monthly Bonuses for achieving KPI's. Let What You Love Be What You Do! We have a mission to teach children gymnastics in a fun, positive, safe environment and to build emotional and athletic confidence in every child we meet. We are fueled by the number of high 5's and smiles that we receive from children and the number of times parents refer to us as "lifesavers." That is why we love what we do! For additional information about our company visit ********************** and if you have questions about the position, contact the HR Director at ************ *4. GOOD LUCK & HOPE TO SEE YOU AT JUMP! Compensation: $50,000.00 - $56,000.00 per year Jump! has four locations, one in South Austin, North Central Austin, Domain-Austin and its newest location in Hutto, TX. We pride ourselves on teaching in a fun, positive atmosphere. It is important that both our students and employees are happy and love coming to Jump! So, if you are a positive, high-energy, reliable person with a passion for working with or around children, find a position that fits your talents and fill out an application! The fun is not just for the students, we know you need time to have fun too. We offer 28 scheduled days off per year. Seriously, the gym is closed, you are free! We host monthly team outings to fun, unique places in Austin and work together to earn a bonus trip each year. Oh, and get your party hat because no birthday or work anniversary goes without a celebration. This is no ordinary job and Jump! is not ordinary company. We are an inclusive, safe place to work and build community. We offer coaching, teaching and camp counselor positions that work well with college schedules and we promote from within for director and manager roles.$50k-56k yearly Auto-Apply 60d+ agoNetwork Operations Center Technician I
Redhelm
Remote job
Job Description At RedHelm, we deliver tailored technology solutions designed to support our clients as they grow and to respond immediately when threats arise. Our mission is rooted in partnership, precision, and protection - values that are reflected in our name. RedHelm symbolizes elite protection, decisive leadership, and forward-driven strength, aligning closely with our commitment to excellence in everything we do. We have a clear vision as an employer: to be the preferred technology employer for skill mastery, team formation, and career longevity. That vision is supported by a strong foundation of core ideals shared by every member of our team. We answer the call in moments of urgency or uncertainty, responding with focus, composure, and dependability. We own it by stepping up, following through, and taking pride in delivering what matters most to our clients and partners. We act with integrity, doing what's right-not just what's easy-while contributing to the communities we serve. We continuously raise the bar, bringing discipline, precision, and a drive for improvement to every challenge we face. And above all, we win together, celebrating our shared successes as one united team. At RedHelm, we don't just build technology-we build trust, deliver impact, and lead with purpose. Job Title: NOC Technician (Tier 1) Location: Remote / Flexible Job Overview: RedHelm is seeking a Network Operations Center Technician (Tier 1) to join our Network Operations Center (NOC) team. The ideal candidate will be responsible for monitoring, troubleshooting, and maintaining our managed services platforms. This role requires foundational expertise in Windows Server administration, networking technologies, and backup management, with a strong focus on proactive issue resolution and customer support. This position is entry-level with hourly pay starting at $17.00/hour and offers remote work flexibility while ensuring active collaboration with internal teams and clients as needed. Key Responsibilities: Utilize and monitor various support tools to proactively assist clients with outages and performance issues. Triage and remediate automated alerts from various systems, escalating issues to higher-tier support teams when required. Install software, patches, and updates on servers and workstations following change control standards. Perform basic troubleshooting of WAN/edge technologies, including direct internet circuits, MPLS, SD-WAN, firewalls, and routers. Administer and troubleshoot backup platforms, handling job maintenance, restores, and configurations. Communicate with internal teams and customers, keeping them informed of ticket progress and service updates. Ensure adherence to Ideal Integrations' operational standards and best practices. Qualifications: Must-Have Skills: 1-3 years of experience in a NOC or IT support role. Hands-on experience with RMM platforms, Windows Server, Office 365, and ticketing systems. Strong troubleshooting experience with LAN/WAN networking technologies. 1-3 years of experience with MS Windows workstations. Strong analytical and communication skills, with a customer service mindset. Ability to multi-task and adapt to a dynamic, fast-paced environment. Nice-To-Have Skills: Familiarity with backup solutions and disaster recovery processes. Knowledge of firewalls, network security, and cloud-based services. Experience working with Remote Monitoring and Management (RMM) tools. Working Hours: Flexible shifts based on business needs and incident response requirements. Remote work option available with periodic check-ins and collaboration sessions. Why Join RedHelm? Be part of a highly skilled NOC team working with cutting-edge technologies. Opportunities for career growth, training, and certification support. Work in a fast-paced, collaborative environment where integrity, excellence, accountability, and teamwork drive success. If you are a motivated IT professional looking to advance your career in network operations and service management, we encourage you to apply for this opportunity!$17 hourly 18d ago