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The Customer Success Manager (CSM) leads account, relationship management, and renewals after the initial sale of Echo360 products and services for higher education and corporate enterprise accounts. The CSM works closely with colleagues in sales and marketing to drive adoption, retention, expansion, and overall customer success with Echo360. The CSM will focus on adoption and renewal of the Echo360 product portfolio (Echosystem) as the key driver of customer satisfaction and retention. Primary CSM accountabilities include: 1. Actively promoting new product offerings and features to accelerate adoption and drive usage growth, 2. Managing and renewing existing account relationships, 3. Maintaining a high level of customer satisfaction and driving referential opportunities for other accounts in the North America region. Characteristics of the person succeeding in this role: Drive: positive, optimistic person who thrives in a high performing, execution-centric, high velocity (fast) team culture. Accountability: do what it takes attitude and detail-oriented nature. Strategy: ability to think strategically, aligning company and customer goals. Customer-Centric : mindful of the end-to-end customer experience, journey, and needs. Servant-Leader: an expert in capabilities, oriented to serve. Collaboration & communication: engaging, energized, well-spoken in verbal and written form. Ability to work cross functionally within the organization. Tech savvy - understanding of how a SaaS company operates and delivers value to customer use cases. The principal responsibilities of this role include: Account Management & Renewals: Proactively drive and execute customer retention and renewal strategies, mitigating churn and ensuring continued adoption of Echo360 solutions. Showcase product value and ROI through data-driven insights and strategic alignment with client goals. Relationship Management: Serve as the primary point of contact for a portfolio of Echo360 customers, fostering strong long-term relationships and acting as a trusted advisor. Regularly engage with clients to understand their needs, challenges, and opportunities, and provide proactive support and solutions. Conduct regular check-ins to gather feedback, measure satisfaction, and address any concerns escalating issues to senior management for visibility and action. Product Expertise & Enablement: Develop an in-depth understanding of Echo360 products, features, capabilities, use cases, workflows, and benefits. Stay up to date with product updates and developments to effectively communicate the Echosystem's value to clients. Conduct product demonstrations and showcase how the platform can address specific educational challenges. Partner with product and engineering teams to identify areas for product improvement and include customers in ongoing product user group and beta offerings. Data Analysis & Performance Reporting: Analyze user data and generate actionable insights to inform health/risk vectors for customers in your portfolio. Create and deliver regular performance reports to clients, highlighting key metrics and demonstrating the impact of the platform on their educational initiatives. Conduct quarterly business reviews of key metrics including usage, support tickets, trend analysis, strategic alignment, and goal setting. The ideal candidate for this role will have/be: Bachelor's degree (preferred), graduate degree (a plus) A minimum of 5 years related professional experience in: 1. Consultative sales or account management or customer success 2. Experience with Cloud/SaaS Applications 3. Academic technology, eLearning, or instructional design (a plus) Outstanding verbal and written communications skills Well-organized self-starter, able to handle multiple tasks with minimal oversight Working knowledge of educational Learning Management Systems Technically savvy individual who can master and demonstrate Echo360 products Proficiency using CRM and Customer Success tools, preferably Salesforce and Gainsight Strong team player who can effectively collaborate and lead activities with the overall territory team Willingness/availability to travel Additional Job Details This position is FULLY REMOTE; we will consider candidates who are located in many, but not all, states with the United States. For US-based positions, candidates must be eligible to work in the United States for any employer. The base salary range for this position is $80,000 - $100,000 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills and experience. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work. About Echo360: Echo360 is the global leader who delivers the transformative power of learning for both education and business through the EchosystemTM , the world's first Learning Transformation PlatformTM. The Echosystem is an interoperable, modular end-to-end suite of solutions enabling transformative learning experiences grounded in principles of equity, engagement, and evidence. Learn more about Echo360 at **************** We're looking for individuals who can support our DNA: Maniacally Mission Driven - We embrace our roles as agents of transformation: enabling the kind of inspired learning that changes people's lives. Massively Collaborative - We support each other and work together for the greater good. By joining forces, our collective potential is mighty. Relentlessly Inventive - We see the potential to deliver breakthrough solutions and are empowered to deliver them. Moving at the speed of bright - Velocity is something we put at the core of everything we do. Not only because technology is moving fast, but because our learners are moving even faster. Echo360 offers comprehensive benefits including medical, dental, vision, life & disability insurance, a 401(k) plan with company match and an unlimited PTO policy. Echo360 does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. #LI-Remote

Requirements Qualifications and Requirements: Bilingual Preferred (English/Spanish) Consumer Relations, Sales and Service Orientation Active Listening Written and Verbal Communication Reading Comprehension Critical Thinking and Decision Making Negotiation and Persuasion Troubleshooting Management of Personnel Resources Self-Assessment and Management Time Management Computer Literacy Data Entry and Microsoft Office (Outlook, Internet Explorer, Word, Excel) Typing skills 30+ words per minute High School Diploma, GED, or High School Equivalence Certificate Call Center and Customer Service and Sales Experience Preferred Why Join IQVentures: Excellent benefits Work on multiple innovative consumer and business brands. Diverse Culture and Inclusive Environment Our Benefits Include*: Access to a robust learning management system, full of e-learning modules and training programs to help boost your professional and personal development Paid on-the-job training & professional development programs Benefits available on the date of hire Multiple coverage levels for Medical, Dental, & Vision 401(k) with Company match with immediate vesting Health Savings Account Company-provided Life & AD&D Insurance Pet insurance Voluntary benefits, including short-term and long-term disability insurance, accident, critical illness and legal insurance. IQ Ventures is an Equal Opportunity Employer. It's our policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. We will provide accommodations to applicants needing accommodations to complete the application process. At this time, IQ Ventures cannot transfer nor sponsor a work visa for this position. Applicants must be authorized to work directly for any employer in the United States without visa sponsorship. NO Relocation Assistance Offered - Local Candidates Preferred IQVentures curates, builds, and acquires businesses focused on financial services, data science, GenAI, payments and funding, customer service and more. IQVentures is well-regarded for its high integrity and collaborative leadership culture that rewards both individual thinking and team decision-making. Our leadership team is comprised of seasoned professionals who bring their vast experience and high standards of excellence to their work. We are not accepting candidates from third-party recruiters at this time. *Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements. The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Standing, walking, sitting, repetitive movements and use of mechanical controls, such as keyboard, are frequently required.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description The ServiceNow Customer Acceleration org (part of the Global Learning and Development group) is seeking a Principal Skilling and Adoption Lead to build, deliver, and scale global government skilling programs through ServiceNow University content offerings across the Americas geography. This hybrid execution and evangelism role combines end-to-end program delivery with strategic stakeholder management to meet the growing global demand from governments for AI literacy, reskilling, and digital capability-building. You'll lead large-scale, high-volume learning initiatives that package and deliver ServiceNow platform training programs with localization capabilities, while managing the ongoing engagement, reporting, proof of outcomes, and stakeholder relationships that governments increasingly expect. This role creates sustainable career pathways that prepare individuals for both AI Literacy awareness and high-demand roles within the ServiceNow ecosystem. What You'll Do: End-to-End Program Delivery: Lead large government and workforce skilling programs through their complete lifecycle, managing budgets, complex timelines, and cross-functional stakeholder relationships Oversee content packaging, distribution, access management, rollout orchestration, and completion tracking for high-volume learning programs Design and deliver scalable training and adoption programs featuring content focused on the ServiceNow AI platform and other technologies tailored to diverse learner populations Build and curate comprehensive learning assets including instructor-led sessions, eLearning modules, videos, job aids, and documentation targeted to various roles and skill levels Develop and implement user adoption strategies, communications programs, enablement frameworks, and change management initiatives that ensure learner success and employment readiness Manage cohort orchestration and delivery logistics to support programs serving thousands to millions of learners Facilitate components such as instructor-led workshops and leadership training programs where government funding models allow Stakeholder Engagement & Government Relationship Work: Build and maintain strategic partnerships with internal account teams, government agencies, workforce development bodies, public funding organizations, and regulatory authorities Advocate for and evangelize ServiceNow University's government offerings across stakeholder networks Qualify opportunities, coordinate handoffs, and work collaboratively with account teams (not a sales role) Advise and collaborate with government partners and training providers on appropriate learning solutions and adoption strategies from the ServiceNow catalog Facilitate workshops (virtually and in-person) to ensure stakeholder alignment, gather content requirements, and drive engagement Program Outcomes & Impact Measurement: Own and report on program outcomes including enrollment, completion rates, certification attainment, employment outcomes, and customer satisfaction Develop ROI frameworks and impact measurement strategies demonstrating employment outcomes, economic value, and skills development metrics Create and maintain dashboards, status reports, communication plans, training strategies, and measurement frameworks for client-facing and internal stakeholders Support PR amplification efforts highlighting program success and government value proposition Conduct program evaluations, implement continuous improvement initiatives, and share best practices across the global workforce development network Additional Responsibilities: Oversee technology platforms (LMS, CRM, reporting dashboards) supporting program delivery and performance tracking Mentor and lead as necessary Project Managers, coordinators, training specialists and adoption leads involved in projects Foster a culture of innovation, inclusion, and learner-centricity Contribute to the development and enhancement of existing and new ServiceNow University development offerings Travel: Up to 40% domestically and internationally as needed What You Bring: Strong government experience or deep familiarity with government culture, processes, and stakeholder dynamics Proven "go, go, go" mentality with ability to drive complex multi-stakeholder initiatives forward with urgency Comfort with ambiguity and building programs from scratch in evolving environments A collaborative mindset with strong accountability for team and stakeholder success Proven ability to influence and advise senior stakeholders by presenting well-rounded options and providing strategic thought leadership Exceptional communication skills across diverse audiences-from government officials to entry-level learners Passion for skills development, social impact, and the ServiceNow AI Platform Adaptability and creativity with a track record of delivering high-quality results under tight deadlines Qualifications To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 8-10+ years managing government-funded workforce development or enterprise technology training programs with measurable employment impact Demonstrated experience working with government agencies, understanding government culture, and navigating public sector environments Extensive experience leading enterprise-wide change enablement programs-skilled in executive workshops, change impact analysis, communication and training strategies, and building stakeholder networks Proven track record managing end-to-end program delivery at scale (thousands to millions of learners) Familiarity with government skilling frameworks (apprenticeships, vocational training, national qualification systems) Proven expertise creating/curating and delivering training content across multiple formats (ILT, eLearning, video, documentation) for diverse audiences Demonstrated track record achieving employment outcomes, certification targets, and program KPIs Confident delivery skills with ability to engage audiences up to and including C-suite and executive government stakeholders Experience leveraging or integrating AI into work processes, decision-making, or problem-solving Technical proficiency with Microsoft Office and learning design tools (Camtasia, Articulate, Descript, Snagit, Synthesia, web conferencing platforms) Bachelor's degree in Business, Public Policy, Education, Technology, Instructional Design, or related field; Master's degree preferred. Preferred: Hands-on experience with ServiceNow AI Platform, ITSM solutions, or the ServiceNow product suite Knowledge of ServiceNow certification paths, partner ecosystem, and customer landscape Background in public-private partnerships and workforce development policy Experience managing localization and multi-language content delivery programs PMP, PgMP, or equivalent program/project management certification FD21 Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

The Manager, LMS Operations & Administration position works as part of the U.S. Ethics & Compliance Training & Documentation team to lead all components of our Learning Management System (LMS) including all non-GxP assignments and audience management, curriculum management, reporting, and tier one trouble shooting. The Manager, LMS Operations & Administration will partner with all levels of Management in both business and technology groups to advance and deliver a variety of planned and ad-hoc training initiatives. This position will have direct oversight of two Contracted Workers. **** + Responsible for the operational oversight of all LMS activities including but not limited to: + Partner with internal LMS Support Team to perform needs assessments and analysis on platform operations to ensure organizational needs are being met. Leads the incorporation, socialization, and training of resulting LMS improvements. + Owns all non-GxP LMS usage workflows and processes with business owners for suitability/fit; suggests and implements alternatives as needed + Regularly perform reviews of existing training curricula, identify gaps in course assignments and implement necessary changes. + Create, maintain, and run scheduled as well as custom reports, in a timely manner, as designated for analysis and decision making. Create new reports as requested. + Assist in managing external vendors, suppliers, and internal business partners as needed with a continuous improvement mindset. + Partner across departments as necessary to initiate timely and compliant learning initiatives + Continually enhance our methods and materials based on best practices in the industry, emerging technologies, vendor resources and products, business unit requirements and expectations, and feedback from customers, trainers and associates. + Ensure operational alignment across OAPI/OPDC learning community + Develop and deliver LMS platform training when required. + Oversee the work of two remote-based contracted resources. + Represent Field Training and Development's unique needs at governance and committee meetings/working groups **Qualifications/ Required** Knowledge/ Experience and Skills: + Bachelors degree in related field, or equivalent experience and demonstrated skills and abilities + 5+ years of Learning Management System (LMS) experience + Advanced working knowledge of LearnShare LMS + Understanding of current approaches in applying technology in learning solutions and experience implementing e-Learning and web-based programs. + Strong technical acumen; proficiency in Microsoft Office 365, SCORM; experience with Tin Can/xAPI, LRS's, and general technical troubleshooting + Ability to work in a fast-paced environment and be comfortable with consistent change + Detail-oriented with strong organizational skills + Strong written and verbal communication skills + Ability to prioritize and manage multiple responsibilities at once + Positive can-do attitude; always willing to learn + Strong analytical/technical skills + Comfortable with data management/data manipulation + Resiliency and tolerance of ambiguity **Preferred:** + Experience in pharmaceuticals/medical devices or other regulated industry + Embody a customer service mentality as you communicate and support field sales teams + Experience leading Contract Workers remotely Educational Qualifications + Bachelors degree in related field, or equivalent experience and demonstrated skills and abilities **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $104,640.00 - Maximum $156,400.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

NOTE: This role is temporary with an end date. THE OPPORTUNITY The Onboarding Lead - Title Management will be responsible for driving successful adoption of the Firebrand Title Management platform across all business units. This role blends change management, user enablement, and system optimization to ensure a smooth transition from legacy tools to the new platform. Acting as the primary liaison between business stakeholders, Firebrand, and internal technical teams, the Onboarding Lead will guide end users through the implementation journey-building readiness, developing and delivering tailored training, and fostering long-term user confidence and engagement. This position is both strategic and hands-on, requiring strong communication, analytical, and facilitation skills to help teams embrace new processes and maximize system value. In addition to supporting the Firebrand Title Management rollout, the role may also contribute to other enterprise initiatives where onboarding and change management support are needed. RESPONSIBILITIES Implementation Phase (through go-live) Serve as the primary change leader for the transition to Firebrand Title Management, ensuring all departments are prepared for new workflows and processes. Partner with business leads to perform impact and readiness assessments, identifying adoption risks and developing mitigation plans. Develop a comprehensive onboarding and communication plan, including key milestones, stakeholder updates, and user engagement activities. Translate system functionality into role-based training programs, ensuring content is aligned with each department's workflows. Design, develop, and deliver training materials such as: Instructor-led and virtual sessions Step-by-step guides, short videos, and e-learning modules Quick reference sheets and “day-one” readiness materials Coordinate UAT (User Acceptance Testing) activities-ensuring testers understand business rules, validation steps, and feedback processes. Support configuration activities including views, dashboards, saved searches, workflows, and reports. Partner with Firebrand and internal technical teams to validate data, integrations, and production readiness. Measure onboarding effectiveness through feedback sessions, surveys, and usage metrics. Post-Go-Live (sustainment phase) Serve as the Title Management subject matter expert (SME) and advocate for continuous user adoption. Lead post-implementation onboarding for new hires and refresher sessions for existing staff. Maintain all process and training documentation, ensuring alignment with evolving business practices. Monitor user engagement and adoption trends, identifying departments or individuals who need additional support. Work with department heads to embed best practices into standard operating procedures. Develop a continuous learning framework, including office hours, update briefings, and user community forums. Support creation and maintenance of custom reports, dashboards, and analytics to empower data-driven decision-making. Collaborate with IT and Firebrand to prioritize enhancement requests and communicate upcoming feature releases to end users. About Scholastic For more than 100 years, Scholastic Corporation (NASDAQ: SCHL) has been meeting children where they are - at school, at home and in their communities - by creating quality content and experiences, all beginning with literacy. Scholastic delivers stories, characters, and learning moments that empower all kids to become lifelong readers and learners through bestselling children's books, literacy- and knowledge-building resources for schools including classroom magazines, and award-winning, entertaining children's media. As the world's largest publisher and distributor of children's books through school-based book clubs and book fairs, classroom libraries, school and public libraries, retail, and online, and with a global reach into more than 135 countries, Scholastic encourages the personal and intellectual growth of all children, while nurturing a lifelong relationship with reading, themselves, and the world around them. Learn more at ******************* Thank you for your consideration in choosing Scholastic. #LI-MV1 Qualifications HOW YOU CAN FIT (Qualifications) Proven experience leading organizational change, system adoption, or onboarding initiatives for enterprise software implementations. Demonstrated expertise in training program development-from instructional design to live delivery. Ability to translate technical concepts into clear, accessible content for non-technical audiences. Exceptional communication, facilitation, and stakeholder management skills. Experience with UAT coordination, system documentation, and deployment readiness. Proficiency with reporting, dashboards, and data visualization tools. Strong understanding of change management is a plus. Time Type:Full time Job Type:TemporaryJob Family Group:Temp EmployeeLocation Region/State:New YorkCompensation Range:Annual Salary: 80,000.00 - 100,000.00EEO Statement: Scholastic is an Equal Opportunity Employer. Our policy is clear: there shall be no discrimination on the basis of race, religion, color, sex, pregnancy, national origin, marital status, sexual orientation, gender identity or expression, age, non-disqualifying physical or mental disability, or status as a disabled veteran or Vietnam veteran. Those factors shall not influence the determination of qualifications for a job or other opportunity within the company. Further, all personnel actions (such as compensation, tuition aid, benefits, transfers, promotions, and dismissals, company-sponsored training, social and recreational programs) shall be administered without discrimination. EEO is the Law Poster EEO Scholastic Policy Statement Pay Transparency Provision

FIRST PACIFIC ∙ FIRST Fun ∙ Inspire ∙ Respect ∙ Service ∙ Team A Day in the Life: Do you love PEOPLE? Then this is the perfect career for you! Work with the Community Manager in overseeing the leasing staff, marketing, resident resolution, social media, resident events, and application processing. No two days are the same. Come join our amazing team at Estates at Brentwood Lake! Resident Relations Coordinator must haves: * Computer literacy in MS Word, Excel, e-mail and a familiarity with the internet required. (We use Yardi CRM Software) * Positive 'can do' attitude, professionalism and a high level of enthusiasm. * Exhibit strong demonstration and closing skills. * Property management experience is required. * Prior customer service and sales experience is required. * Some Saturday hours required Full Suite of Benefits including: * Medical, Dental, Vision plans with Voluntary benefits like accident, hospital indemnity and critical illness * Additional benefits include EAP, Pet Insurance, Identity and Theft Protection, and Home and Auto Insurance * Spending Accounts - FSA, DCFSA, and HSA available * Monthly commissions and bonuses * Anniversary day off and Anniversary Bonus! * Flexible Paid Time Off and 13 Paid Holidays * Wellness Reimbursement - up to $50 back per month * 20% Housing Discount for on-site employees * 401(k) Program w/ company participation, up to 3% * Professional Development including E-learning, Prior, Tuition Reimbursement, and more! * Give Back to Your Local Community with Our Volunteer Program! * Employee Perks - Team Building & More! * Holiday Bonus * Free Friday Lunches * And so much more! First Pacific is an Equal Opportunity Employer. All qualified candidates are encouraged to apply. First Pacific participates in the E-Verify program. FGcareers.com

Description This is NOT an Instructional design position. This position REQUIRES knowledge of HTML5, CSS, Js, and responsive design. Knowledge in off the shelf eLearning authoring tools is preferred but not required. The Opportunity: This is a creative position and we're looking for someone with great energy, vision, and talent. This position works closely with the content development teams both in the US and Mexico to ensure on-time and quality training products. Key Responsibilities: Combining text, voiceover, video, and graphics into eLearning courses. Setup interactivities and course structure using our proprietary courseware engine and eLearning authoring tools. Collaborating with the Design Team on visual standards and strategy in relation to how the course is assembled and presented. Applying templatized code in HTML5 and XML based courses. Assisting the QA team and engaging in QA testing as needed. Job Qualifications: Outstanding portfolio of course development work. Strong conceptual and design skills. Experience working with 2D graphics software, including proficiency with Adobe Photoshop and Adobe Illustrator. Competent with Google Workspace. Minimum 3-5 years of experience working as a Content Developer, Course Developer, Course Designer, eLearning Producer, or eLearning Developer in a related field. Preference given to those with eLearning experience. College degree preferred in a related field. Strong proactive communication skills. Excellent grammar and written communications skills. Must be self-directed. Must be highly organized and detail-oriented, with a commitment to get the job done right. Strong experience with HTML5 and XML. Strong experience with Bootstrap, CSS and JavaScript. Strong experience with Responsive design development. Experience with Accessibility web design (WCAG 2.0). Familiarity with svg edition, lottie files. Preferred, but not required: Familiarity with eLearning authoring tools. Examples: Adobe Captivate, Storyline, (Lectora (ELB), or Flow (Dominknow). Familiarity with JIRA, Slack, Zoom. Familiarity with Adobe Premiere, After Effects and Audition. Familiarity with GitHub. Competency Strong grammatical, prioritization, and communication skills Fluent in English. Strong attention to detail. Ability to self-manage multiple projects in different stages of production while meeting deadlines and maintaining a high-quality standard. Able to work collaboratively with cross-functional teams to build the most visually compelling course experience. Ability to work successfully with a global, virtual team Demonstrated ability to be a creative, self-reliant, self-organizing problem solver while working in a team environment. Demonstrated ability to analyze and share current courseware trends to enhance our eLearning course library. Ability to work well under deadline pressures. About Inspired eLearning| VIPRE Security Group Inspired eLearning, a part of the VIPRE Security Group and a Ziff Davis company, is a leading provider of powerful eLearning solutions focused on Workforce Protection and Development. Our mission is to help organizations defend against cyber threats and compliance risks by protecting and developing workforce skills and maximizing training ROI. We are dedicated to building a positive security culture based on managing human risk, providing high-quality, engaging, and relatable Security Awareness and HR & Compliance training content, localized for a diverse, global audience. Join our team and be part of an organization committed to industry-leading support, transparency, and creating transformative eLearning experiences. About Ziff Davis Ziff Davis (NASDAQ: ZD) is a vertically focused digital media and internet company whose portfolio includes leading brands in technology, shopping, gaming and entertainment, connectivity, health, cybersecurity, and martech. Today, Ziff Davis is focused on seven key verticals - Technology, Connectivity, Shopping, Entertainment, Health & Wellness, Cybersecurity and Marketing Technology. Its brands include IGN, Mashable, RetailMeNot, PCMag, Humble Bundle, Spiceworks, Ookla (Speedtest), RootMetrics, Everyday Health, BabyCenter, Moz, iContact and Vipre Security. Our Benefits Inspired eLearning | VIPRE Security Group offers competitive salaries in addition to robust, health and wellness-focused benefits. We are committed to work-life balance with paid time off when you need it. At Ziff Davis, we remain dedicated to creating an environment where everyone feels valued, respected, and empowered to succeed. We offer Employee Resource Groups, company-sponsored events, and regular opportunities for professional growth through educational support, mentorship programs, and career development resources. Our employees are recognized and celebrated through employee engagement programs and recognition awards.If you're seeking a dynamic and collaborative work environment where you can see the direct impact of your performance and thrive both personally and professionally, then Inspired eLearning | VIPRE Security Group is the place for you. Compensation RangeZiff Davis provides a range for the base pay. Factors that may be used to determine your actual pay may include your specific job related knowledge, skills, experience, and geographic location. The salary compensation for this role is 26,666 MXN - 30,000 MXN. Individual pay within the compensation range for this business unit specific role is determined based on a variety of factors including experience, scope of the role, capabilities to perform the role, education and training, as well as business and company performance. Ziff Davis is an Equal Opportunity Employer. At Ziff Davis, Diversity, Equity, and Inclusion (DEI) has always been about fairness, equal opportunity, and belonging. DEI enables us to attract and retain the best talent, regardless of background or circumstances, while enabling our thousands of employees worldwide to thrive . If you have a disability or learning difficulty that requires accommodation, please let us know by sending an email to [email protected]. #VIPRE #LI-Remote

Under the general supervision of the Associate VP of Grants & Community Engagement for the Detroit Wayne Integrated Health Network (DWIHN), the Training and Development Clinical Specialist will support live and online training, education, and development. PRINCIPAL DUTIES AND RESPONSIBILITIES: Conducts the design and development of eLearning and web-based trainings. Assists staff and community partners engaged in special projects with DWIHN, as well as assist in information gathering, coordination of projects, and reports as requested. Uses learning principles to develop the appearance, organization, and functionality of learning systems and materials. Assists in writing in-person training materials, data collection manuals and documents. Conducts in-person and online training sessions. Collaborates with project and training leads to produce clear, concise training products that are appropriate for the intended audience. Collaborates with project and training leads to determine direction on priorities as they relate to current and future trainings. Maintains training effectiveness to ensure incorporation of taught skills and techniques. Develops questions and specifications for computer-assisted survey instruments. Drafts instrument testing scripts and related materials. Performs work with subject matter experts to create engaging learning activities and compelling course content that enhances retention. States instructional end goals and creates content that matches them. Conducts instructional research and analysis on learners and contexts. Applies tested instructional design theories, practice, and methods. Conducts exercises and activities that enhance the learning process. Creates supporting material/media (audio, video, simulations, role plays, games, examinations, etc). Develops templates, checklists, and guidelines to support the work of others in this domain. Decides on the criteria used to judge the learner's performance and develop assessment instruments. Maintains project documentation and course folders. Contributes training expertise by designing workshops for faculty and staff. Contributes to the growth and development of Diversity, Equity, and Inclusion converting in-person teaching materials into online courses. Performs related duties as assigned. KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge of learning theories and instructional design models. Knowledge of course development software. Knowledge of Learning Management Systems. Knowledge of Visual design. Ability to write effective copy, instructional text, audio scripts/video scripts. Organizational skills. Planning skills. Creativity skills. Presentation skills. Public Speaking skills. Customer Service skills. Communication skills. Multitasking skills. Lesson and curriculum planning skills. Ability to communicate orally. Ability to communicate in writing. Ability to work effectively with others. Ability to work with an ethnically, linguistically, culturally, economically, and socially diverse population. Judgement/Reasoning ability REQUIRED EDUCATION: A Master's Degree in a behavioral health discipline. REQUIRED EXPERIENCE: Five (5) years of full-time paid experience performing the following: Teaching Creating training material Creating content development Performing survey development Performing data gathering/analysis. PREFERRED/REQUIRED LICENSE(S): A Valid State of Michigan clinical licensure: LLMSW, LMSW, LMHC, LLPC, LLP or PhD. (A limited license will be accepted ). A valid State of Michigan Driver's License with a safe and acceptable driving record is required. WORKING CONDITIONS: Work is usually performed in an office setting but may require the employee to drive to different sites throughout Wayne County and the State of Michigan. This position can work remotely with supervisory approval. This description is not intended to be a complete statement of job content, rather to act as a general description of the essential functions performed. Management retains the discretion to add or change the position at any time. Please Note: DWIHN requires proof of being fully vaccinated for COVID-19 as a condition of employment. Medical or religious accommodations or other exemptions that may be required by law, will be approved when properly supported. Further information will be provided during the recruitment process. The Detroit Wayne Integrated Health Network is an Equal Opportunity Employer

Build a great career with Socradar SOCRadar is poised for continued success with a relentless focus on innovation, global expansion, and feature-rich multifunctionality. Our mission is to empower organizations to stay ahead of evolving cyber threats. Enterprises around the world are increasingly selecting SOCRadar to achieve proactive security by understanding their attack surface and gaining automation-enabled visibility into surface, deep, and dark web. SOCRadar users leverage our expertise and investment in scalable, innovative Extended Threat Intelligence (XTI) solutions to protect their most valuable assets: brand reputation, employees, customers, and overall business operations. What will a Sales Development Representative | US | Outbound do? SOCRadar is seeking a highly motivated and results-driven Sales Development Representative (Outbound) to join our team. As an SDR, you will be responsible for identifying and qualifying new business opportunities, helping to drive the initial stages of the sales process in the US. You will play a critical role in building our sales pipeline and establishing strong relationships with prospective clients. This is an excellent opportunity for individuals who are passionate about technology, cybersecurity, and sales, and who thrive in a fast-paced and dynamic environment. Responsibilities: Prospecting and Lead Generation: Identify and research potential clients within the US market through various channels such as cold calling, email campaigns, social media, and networking events. Lead Qualification: Conduct initial qualification of leads to assess their fit as potential customers, ensuring alignment with SOCRadar's target market and value proposition. Consultative Engagement: Communicate the features, benefits, and value of SOCRadar's products and services to potential customers, acting as a trusted advisor during the early stages of the sales process. Relationship Building: Establish and nurture strong relationships with key decision-makers and stakeholders, including C-level executives, IT managers, and security professionals. Pipeline Management: Maintain accurate and up-to-date records of all prospecting activities and customer interactions, and effectively manage the early stages of the sales pipeline. Collaboration: Work closely with the sales team to transition qualified leads and collaborate on strategic sales campaigns, including joint initiatives, events, and promotions. Market Intelligence: Stay informed on industry trends, the competitive landscape, and emerging technologies in the cybersecurity space to effectively position SOCRadar's solutions. Performance Metrics: Meet and exceed assigned targets for lead generation and qualified opportunities, consistently striving for personal and team success. Continuous Learning: Continuously develop your knowledge of SOCRadar's products, industry best practices, and sales techniques through training programs and self-study. Note: Nothing in this job description restricts management's right to assign or reassign additional duties and responsibilities to this job at any time. Qualifications: Education: Bachelor's degree in Business, Marketing, or a related field (or equivalent experience). Experience: Proven track record of success in a sales development, business development, or lead generation role, preferably in the cybersecurity industry. Language Skills: Fluent in English. Technical Knowledge: Familiarity with cybersecurity concepts, technologies, and industry trends is highly desirable. Excellent Communication: Strong verbal and written communication skills, with the ability to effectively engage with prospects and present complex ideas in a clear and concise manner. Persuasive Selling: Demonstrated ability to articulate the value proposition and create interest in complex solutions, using consultative and solution-based selling techniques. Goal-Oriented: Self-motivated individual with a strong drive for achieving targets and delivering results. Relationship Building: Exceptional interpersonal skills and the ability to build and maintain relationships with a diverse range of stakeholders. Organization and Time Management: Strong organizational skills with the ability to manage multiple priorities and deadlines effectively. Flexibility: Willingness to adapt to evolving market conditions and changing priorities within a dynamic startup environment. What does SOCRadar offer teammates? • Talented and Experienced Teammates, • Private Health Insurance, • Remote working environment and flexible working arrangements • SOCRadar Academy E-learning Platform, and annual educational budget • Birthday Day off.

The Executive Director of Product Consulting leads a market-driven practice focused on delivering exceptional customer outcomes and driving business growth through satisfaction and loyalty. This strategic leader defines and evolves the Product Consulting function, leveraging deep expertise in commercial consulting and SaaS to shape engagement frameworks, enable product adoption, and ensure measurable results for clients. As a player/coach, this role guides product consultants, fosters strong customer relationships, and owns departmental financials, including P&L and resource allocation. The Executive Director drives cross-functional collaboration across product, professional services, and customer success, identifying retention and upsell opportunities to maximize customer value. This position requires a proven track record in technology consulting, a strategic mindset with healthcare industry knowledge, and the ability to lead teams in delivering outstanding customer experiences. The role is ideal for a self-driven leader who excels in autonomy, customer value creation, and strategic execution. Responsibilities Establishes and evolves a market-led engagement practice with a strong customer success and value orientation Develops and deploys repeatable frameworks, guides, and playbooks for product consultants to ensure consistent engagement delivery Conducts needs assessments and designs tailored engagement approaches for diverse customer requirements Oversees adoption enablement activities, including configuration, onboarding support, and customer education Creates case studies and customer testimonials to showcase success and value realization Leads proposal design, pricing strategies, and negotiation to secure new and expanded engagements Optimizes departmental financial performance and resource allocation by owning P&L, budget, and strategic planning, ensuring alignment with organizational objectives and maximizing cost efficiency through effective management of internal and external talent Defines and communicates the vision and strategic direction for product consulting initiatives, ensuring alignment with company goals. Drives departmental objectives and business outcomes by leveraging data and metrics to inform decisions, continuously improving processes and maximizing customer value Aligns resources and talent across Product Consulting, Implementations, and customization delivery Leads, manages, and influences a team through talent acquisition, coaching, training, performance evaluation, and ongoing feedback. Leads and develops high-performing teams through effective talent acquisition, coaching, performance management, and continuous feedback, fostering a culture of innovation and accountability Fosters collaboration across product, sales, and customer success teams to deliver holistic solutions and seamless customer experiences Cultivates deep relationships with key accounts, conducts strategic business reviews, and informs product development based on customer feedback Qualifications Required Knowledge, Skills, and Abilities Demonstrates deep technical understanding of SaaS architectures, cloud platforms, integrations, and data security Utilizes data-driven insights including ARR/MRR growth, churn, NRR, CAC, and LTV:CAC to guide strategy and measure performance Champions customer success and retention, focusing on outcomes, expansion, and satisfaction Conducts market and competitive analysis to inform strategic product positioning and go-to-market strategies Translates strategic vision into business outcomes through financial acumen and P&L ownership Leads change and fosters adaptability in a fast-paced, product-centric environment Cultivates innovation through experimentation, rapid prototyping, and customer feedback loops Builds strong cross-functional partnerships across product, engineering, sales, marketing, and customer success to drive product adoption and cohesive delivery Demonstrates exceptional communication, negotiation, and relationship-building abilities with both technical and non-technical stakeholders Mentors and develops high-performing teams, influencing cross-functional stakeholders and driving hands-on execution as a player/coach Preferred Knowledge, Skills, and Abilities Demonstrates advanced product strategy skills, translating customer insights and market trends into actionable product roadmap recommendations Leads organizational change and scaling initiatives in SaaS environments, fostering adaptability and continuous improvement Exhibits technical fluency with SaaS architectures, APIs, integrations, and compliance frameworks Applies agile methodologies and iterative delivery practices to drive rapid product and service enhancements Manages executive-level stakeholders and cross-functional alignment, including board-level presentations and enterprise client engagement Drives innovation and experimentation, championing new approaches to deliver differentiated customer value Experience 10 years in product consulting, customer success, or solutions delivery within a commercial product & services organization. 5 years in senior leadership (Director/VP-level) overseeing customer-facing consulting or engagement practices. Demonstrated player/coach capability simultaneously leads teams and contributes hands-on to key engagements. Demonstrated experience with SaaS business models, including recurring revenue, customer retention, and expansion strategies Proven track record leading cross-functional teams and scaling consulting practices in high-growth environments Strong technical fluency with SaaS architectures, integrations, and compliance frameworks Required Training, Certification and Education Bachelor's degree in Business Administration, Product Management, Marketing, Information Technology or related field, or equivalent experience Working Conditions: Remote/Home Office Well-lighted, heated and/or air conditioned indoor office setting with adequate ventilation Must be able to use equipment at workstation for up to 8 hours daily Flexibility to travel approximately 20% of the time Benefits Overview At NASCO, we trust our workforce to be fully remote, working from their home . This benefit offers significant, personalized outcomes for each associate including work/life balance, savings on commuting, work clothing, and increased time to spend on personal activities. Our full benefit package is designed to support the physical, mental, and financial health of our associates. We offer: Physical and Mental Health Benefits Choice of Blue Cross Blue Shield Medical, Dental, and Vision Plans Telehealthcare - for Medical and Behavioral visits Generous PTO with buy/sell options 9 Company holidays, a floating day off, and a day off for volunteering Employee Assistance Program Wellness program - earn insurance discounts or credit towards health-related items Financial Health Benefits 401K Plan with employer matching contributions Company-funded spending/reimbursement accounts to help with out-of-pocket medical expenses Bonus and Recognition programs Tuition Assistance Consultation with financial planner Basic Life & AD&D Insurance, Short and Long-Term Disability Insurance provided, and Supplemental Term Life Insurance is available Group Discount programs - mobile, technology services, etc., to help you save money Other Benefits E-Learning - Comprehensive and current library of e-learning and performance support assets, available on demand and at no cost All qualified applicants will receive consideration for employment without regard to, among other grounds, race, color, religion, national origin, sexual orientation, age, gender identity, protected veteran status or status as an individual with a disability. Must have legal authority to work in the US. We will not accept applicants that use AI when answering the screening questions. Applicants who use AI to answer any questions or to complete their application will not be considered for employment.

Are you a seasoned maintenance leader with a passion for operational excellence in food manufacturing? Do you thrive on solving complex production challenges and sharing your expertise to help others grow? As a Food Production Maintenance Subject Matter Expert (SME) at WorkForge, you will play a key role in shaping industry-leading eLearning experiences that teach the art and science of maintaining high-performing food production facilities. In this role, you'll use your deep experience in food production maintenance to inform, review, and refine maintenance-related training content. You'll collaborate with instructional designers to develop practical, real-world learning materials that empower maintenance teams, engineers, and production leaders to ensure safety, reliability, and efficiency at every stage of food production. Why You'll Love Working Here Make a Lasting Impact: Your expertise will directly shape the future of maintenance training for food manufacturing professionals. Diverse Collaboration: Partner with learning designers, engineers, and industry leaders to create high-quality, relevant learning experiences. Professional Influence: Contribute to eLearning content that helps thousands of maintenance and operations professionals elevate their skills. Flexible Engagement: Work remotely with the freedom to balance professional input and personal schedule. Continuous Innovation: Help guide the modernization of maintenance practices through digital learning and upskilling initiatives. Key Responsibilities1. Content Development & Technical Review Collaborate with instructional designers to review, update, and develop eLearning modules focused on food production maintenance. Ensure technical accuracy, practicality, and alignment with current maintenance best practices, safety protocols, and compliance standards. Provide guidance on preventive maintenance strategies, root cause analysis, and reliability-centered maintenance approaches. Review and validate content to ensure it reflects real-world applications. 2. Subject Matter Expertise & Advisory Serve as a primary technical advisor for all food production maintenance-related content. Identify critical skill areas for maintenance teams and suggest topics or learning paths to support workforce development. Advise on aligning maintenance content with major certification or compliance frameworks within food manufacturing. Offer feedback on practical workflows, documentation standards, and equipment management procedures. 3. Industry Insights & Collaboration Share insights on evolving technologies, maintenance automation, and equipment innovations shaping the food production industry. Participate in collaborative sessions with designers, marketing teams, and stakeholders to ensure technical integrity and educational relevance. Contribute to marketing initiatives when needed - such as writing short technical articles or joining webinars that highlight maintenance excellence. Required Skills & Experience 10+ years of experience in maintenance management or engineering leadership within food production environments. Broad, hands-on experience across multiple machines, pumps, cooling, belt drives, fillers, packaging systems, and chain drives. Deep understanding of preventive maintenance systems, reliability engineering, and safety compliance within regulated environments. Proven ability to analyze systems, identify improvement opportunities, and optimize production uptime. Excellent communication and collaboration skills - capable of translating technical expertise into clear, learner-friendly content. Preferred Qualifications Experience developing or contributing to training, technical documentation, or workforce development programs. Certifications or advanced knowledge in maintenance management, CMMS systems, reliability, or lean manufacturing. Familiarity with eLearning processes, instructional design collaboration, or digital learning development. Strong understanding of equipment performance metrics. Other Details Engagement Type: Contract / Part-Time Time Commitment: 2-4 hours per week (occasionally up to 8 hours; some weeks may have 0 hours depending on project flow) Location: Remote Compensation: $75/hour

The Head of Product & Operations is responsible for completing, launching, and operationalizing Integrity444 LTQS's e-learning, coaching, and certification products. This role owns product execution, vendor performance, and operational delivery, translating founder-created content into market-ready programs while ensuring timelines, budgets, and quality standards are met. This is a senior, hands-on leadership role with direct accountability for product readiness and launch execution. Essential Duties and Responsibilities: Own the operational build-out and launch of digital courses, coaching programs, and certifications Translate founder content into structured, executable products with clear timelines and delivery standards Lead vendor selection, onboarding, management, and replacement, including LMS, web, design, and technical partners Establish scopes of work, milestones, budgets, and quality expectations for all vendors Implement and manage core systems including LMS, CRM, payments, scheduling, and documentation Develop SOPs and workflows to support consistent program delivery and scale Track program costs, vendor spend, and basic metrics to support financial discipline Coordinate execution across content, technology, and delivery to ensure launch readiness Serve as the operational point of contact between the founder and external partners Support IP protection, program versioning, and operational governance Other duties as assigned by founder Supervisory Responsibilities: This position may oversee contractors and staff. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: 5+ years of operations leadership, preferably in: Coaching, education, training, or similar businesses Experience with digital products, courses, or certification programs

OpenSesame is the trusted partner for Workforce Reinvention in the age of AI. OpenSesame delivers integrated software, curated and customizable content, and expert services - embedded into existing learning, HR, and work systems - to help organizations expand their human+AI potential and thrive through change. Learn more: ************************ Internship Overview OpenSesame seeks passionate, driven students to join our paid summer internship program and gain hands-on experience in a fast-growing, remote-first B2B SaaS company developing AI-powered products that help organizations upskill their people, transform performance, and fuel long-term growth. In this immersive program, you'll join one of several teams within our Curation organization-Curation, Exclusive Content, or Catalog-and play a key role in shaping the learning content that powers OpenSesame's global marketplace. Whether you're curating high-quality courses to meet diverse customer needs, developing exclusive video-based content with our production team, or organizing and optimizing our vast catalog of eLearning courses, you'll gain hands-on experience in how great learning experiences are built, refined, and delivered. Along the way, you'll collaborate with cross-functional teams, connect with OpenSesame's leadership, and explore how AI, data insights, and creative problem-solving drive innovation in digital learning and course development. When you apply, you'll complete one application that includes a short creative project and rank your top three team preferences. After reviewing your application, we'll match you with the team that best aligns with your skills, interests, and goals for the summer. About the Curation Teams Curation Team At the heart of transforming the learning experience for our customers, the Curation Team brings in top publishers, selects the right courses to meet diverse training needs, and curates and refines our catalog to deliver impactful learning pathways that elevate the eLearning experience. Exclusive Content Team At OpenSesame, the Exclusive Content Team creates and curates high-quality eLearning courses that meet the evolving needs of our customers. By partnering with top publishers and industry experts, we produce innovative, engaging training programs that redefine the learning experience and drive professional growth. Interns support content production using Simon, our AI-powered course authoring tool-preparing and publishing videos, managing assets, and helping create short, impactful educational content. Catalog Team Keeps OpenSesame's catalog dynamic, organized, and easy to navigate for learners worldwide. Every course is thoughtfully curated, up to date, and easily discoverable to support professional growth. Interns gain hands-on experience managing a large eLearning catalog, working with data, and improving course accessibility. This team is an ideal fit for those interested in library science, data organization, or content curation. Performance Objectives By 2 Weeks Learn how OpenSesame's Course Development & Curation teams build, organize, and maintain eLearning content. Get familiar with key systems, tools, and workflows used to manage and improve course quality. Support your assigned team with foundational tasks such as data organization, file management, or course review. By 30 Days Contribute to an active project such as improving course organization, supporting new content launches, or enhancing catalog accuracy and structure. Explore ways to use AI tools to streamline workflows, analyze content data, or improve course mapping and recommendations. Collaborate with cross-functional teams to align content initiatives and use data insights to identify opportunities to enhance course quality, accessibility, and engagement. By 60 Days Take ownership of a focused project such as optimizing catalog categories, developing internal documentation, or piloting an AI-assisted content improvement process. Present your project outcomes and recommendations to your team or leadership group. Creative Project Requirement: As part of your application, you are required to submit a creative project that helps us get to know you beyond your resume. You're encouraged to choose any format that best represents you - for example, a short video (under 5 minutes), slide deck, written reflection, cover letter, vision board, Miro board, or another medium that showcases your ideas and personality. In your project, please answer the following three questions: How do you see OpenSesame fitting into your career journey or long-term goals? What strengths, skills, or perspectives will you bring to OpenSesame to make an impact and contribute to our mission? What excites you most about working with AI, and how do you think it can shape the future of learning and work? You'll share a link to your project as part of your application. To ensure your project is effectively reviewed, please keep it concise and focused. Think of it as your opportunity to show us how you bring ideas to life and what makes your perspective stand out. We're drawn to curiosity, creativity, and authentic expression. Additional Program Details Application Closes: Friday, 27th February 2026 Program Dates: Anticipated Start: Tuesday, 16 June 2026 Anticipated End: Friday, 28 August 2026 (We can adjust up to two weeks earlier for students returning to school before the program concludes) Commitment: Full-time (40 hours/week) Eligibility and Location: Must be a current student enrolled in a college/university program or have graduated within the past 12 months (undergraduate, postgraduate, or associate programs accepted) This position is fully remote and can be based anywhere in the U.S. Compensation: Standard: $18/hour Fully Remote Role: Interns must have a personal computer and access to consistent high-speed internet during working hours. Opportunities and Expectations: OpenSesame's internship program is immersive and growth-focused, pairing each intern with a dedicated mentor and offering meaningful, hands-on projects that make an impact. You'll also take part in professional development sessions, networking opportunities, and book club discussions, receive volunteer time off to give back to your community, and gain full access to our course catalog for your own learning and development. Interview Process: When you apply, you'll submit one application, which includes your creative project and team preferences. After the application review, selected candidates will be invited to a virtual OpenSesame webinar to learn more about our company, culture, and internship program. Following the event, all candidates will move forward to interviews with the hiring manager and team for the department they're being considered for. Ready to make an impact? Apply now and bring your creativity, energy, and problem-solving skills to OpenSesame. We're excited to see what you'll bring to the table! Equal Employment Opportunity: OpenSesame is an Equal Employment Opportunity and Affirmative Action employer that values and welcomes diversity. We do not discriminate on the basis of various legally protected characteristics, including criminal history, and strive to provide reasonable accommodations to qualified individuals with disabilities. We prioritize safety and security and may use your information accordingly, and you can contact us for assistance or accommodations during the job application process. For more information on our Diversity, Equity, and Inclusion initiatives, click here. CPRA (California Candidates): When you submit your application, OpenSesame may collect and use your personal information in accordance with our privacy policy and the CPRA. This may include personal details and employment history, and will only be used for employment-related purposes. We may share this information with third-party service providers, but we will not sell it to third parties. If you have any questions or concerns, please contact us, and for more information on your rights under the CPRA, refer to our privacy policy or the California Attorney General's website.

Bridgeway Benefit Technologies is seeking a Software Trainer to join our growing Professional Services organization. As a Software Trainer, you will be responsible for creating and conducting interactive classes for our customers using our proprietary enterprise benefits administration software. This software handles the calculation and processing of benefit funds, eligibility, claims, and pensions for the Taft-Hartley industry. Join our team and become a product subject matter expert while contributing to the development of eLearning content, and collaborate with all levels of the business to achieve our goals and enhance customer experience. The successful candidate will be responsible for creating and delivering a comprehensive training curriculum to Bridgeway clients. This position requires a combination of Taft Hartley industry knowledge and software training experience. This candidate must have the ability to successfully deliver synchronous live training sessions and be comfortable deploying trainings with customers using virtual meeting rooms such as MS TEAMS. Additionally, we are looking for a seasoned trainer with professional interpersonal skills who can adapt their delivery of training content to meet the varying skill levels and technical aptitude of our customers. This is a remote position, with travel approximately 25% of the time within the U.S. and Canada. East Coast candidates are strongly preferred. Key Responsibilities: Play a crucial part in guiding learners through our curriculum. Using clear and concise language, you will develop and maintain training materials, including e-learning modules and exercises. Collaborate with leadership to enhance the curriculum based on industry trends and customer feedback. Collaborate with product managers and subject matter experts to understand the software's functionality and its relevance to the Taft Hartley domain to continuously improve the training curriculum and materials. Train new customers on the proper use of our software, both virtually and by visiting customer sites across the U.S. Consult with customers and internal teams to plan, develop, and deliver customer-specific training based on customer software configurations or other focused key areas within the scope of the project. Manage customer training schedules and deployment of training sessions with various customer accounts. Facilitate tailored training programs for external clients, ensuring they can effectively navigate and utilize the software for their Taft Hartley needs. Ensure that training sessions are interactive, engaging, and effective in imparting knowledge and skills. Monitor user progress and gather feedback through these platforms to further refine the training content. Gather feedback post-training sessions to assess the effectiveness of the training programs. Continuously refine and improve training content and delivery methods based on feedback and software updates. Regularly update personal knowledge on Taft Hartley practices, ensuring that the training content remains relevant and in line with current industry standards. Evaluate the effectiveness of each training session using metrics and best practices. Become a product subject matter expert and contribute to eLearning content development Be a solutions-oriented, self-starter focused on enhancing the customer experience Collaborate with all levels of the business to achieve goals Conduct internal employee trainings, on occasion Requirements A minimum of 3 years of experience delivering technology-based training to adult learners and developing curriculum A bachelor's degree in a related field or strong knowledge of instructional design techniques is required Proven experience as a software trainer and passion for continuous learning and professional growth Experience in the Taft-Hartley industry and with enterprise-class software solutions is preferred Experience with enterprise-class software solutions is preferred Certification in training or learning and development is preferred Strong written and verbal communication, presentation, and problem-solving skills are essential, along with the ability to engage with individuals at all levels of an organization Proactive, self-motivated, organized, reliable, outgoing, and enjoy tackling challenges Familiarity with modern training methods, tools, and techniques Exceptional communication skills with the ability to convey complex software functionalities in a clear and concise manner Strong organizational skills with the ability to manage multiple training sessions simultaneously Ability to work both independently and collaboratively with cross-functional teams Bridgeway is an Equal Opportunity Employer.

Remote Training Coordinator / eLearning Content Developer Evolution Sports Group is a leading provider of sports training and development programs for athletes of all ages and skill levels. With a focus on utilizing the latest technology and techniques, we are committed to helping individuals reach their full potential in their chosen sport. We are currently seeking a Remote Training Coordinator / eLearning Content Developer to join our team and help us deliver high-quality training programs to our clients. Job Description: As the Remote Training Coordinator / eLearning Content Developer, you will be responsible for coordinating and developing eLearning content for our sports training programs. This is a full-time, remote position that offers a flexible schedule and the opportunity to work from anywhere. Key Responsibilities: - Collaborate with trainers and subject matter experts to develop eLearning content for our sports training programs - Coordinate and manage the production of eLearning materials, including video tutorials, interactive modules, and assessments - Ensure that all eLearning content is engaging, informative, and meets the needs of our clients - Utilize the latest eLearning tools and technologies to create dynamic and interactive learning experiences - Develop and maintain training schedules and timelines to ensure timely delivery of eLearning content - Monitor and evaluate the effectiveness of eLearning programs and make recommendations for improvements - Stay up-to-date with industry trends and best practices in eLearning and training development - Provide technical support and troubleshooting assistance to clients using our eLearning platform - Collaborate with the marketing team to promote and market our eLearning programs to potential clients Qualifications: - Associates or Bachelor's degree in Instructional Design, Education, or a related field - Minimum of 2 years of experience in instructional design, eLearning development, or a related field - Experience with eLearning authoring tools such as Articulate Storyline, Adobe Captivate, or similar - Strong project management skills and ability to meet tight deadlines - Excellent communication and collaboration skills - Passion for sports and knowledge of sports training techniques and methodologies - Ability to work independently and remotely - Familiarity with Learning Management Systems (LMS) is a plus Why Work for Evolution Sports Group? - Competitive salary and benefits package - Flexible work schedule and the ability to work from anywhere - Opportunity to work with a dynamic and passionate team - Access to the latest technology and tools for eLearning development - Opportunity for growth and advancement within the company If you are a highly motivated and creative individual with a passion for sports and eLearning, we want to hear from you! Join our team at Evolution Sports Group and help us shape the future of sports training. Apply now! Package Details Compensation & Bonuses Competitive Pay Rate: $40-$60/hr based on experience and performance Paid Training: $40/hr for 1-week onboarding training Training Completion Bonus: $700 instant incentive after setup and training Work Schedule Flexible Scheduling: Choose Full-time (30-40 hrs/week) or Part-time (20 hrs/week) Options for morning, afternoon, or evening schedules No weekends required unless preferred Remote Work & Equipment 100% Remote Position - U.S.-based only Company-Provided Home Office Setup, including: High-performance laptop (Mac or Windows), Dual monitors, Printer/scanner, Headset + workstation accessories, Stipend for internet or electricity support Employee Benefits Package Paid Time Off (PTO) + Paid Sick Days Health, Dental & Vision Insurance Mental Health Support Access (virtual consultations) Paid Holidays 401(k) Retirement Savings Option (where applicable) Career Growth & Stability Guaranteed long-term placement with stable weekly hours Fast-track promotion opportunities every 3-6 months Company-sponsored certifications & skills training Internal mobility program - move into leadership, QA, HR, or project roles Extra Perks Monthly wellness allowance Employee recognition rewards Birthday stipend or digital gift card Annual performance review with salary increase potential

The Sr. Manager, Global Learning - Vertiv Operating System (VOS) is responsible for the global strategy, standardization, and execution of Vertiv Operating System (VOS) learning and capability development across all manufacturing and operational facilities worldwide. This role ensures VOS learning is consistently designed, deployed, governed, and continuously improved to support operational excellence, safety, and business growth objectives. Serving as the global learning leader for VOS, this role partners closely with VOS leadership, plant and regional stakeholders, and the broader Learning & Development organization to define the vision, roadmap, and execution model for VOS learning. The Sr. Manager ensures alignment across regions, drives scalable deployment strategies, and supports enterprise growth plans through disciplined capability building. This position is instrumental in embedding VOS as a standardized way of working globally-building a sustainable culture of continuous improvement, accountability, and performance excellence. Responsibilities: Global VOS Learning Strategy & Governance * Own and lead the global VOS learning strategy, ensuring alignment with Vertiv's operational, growth, and transformation objectives. * Define and maintain global standards, frameworks, and governance for VOS learning content, delivery models, certification paths, and deployment. * Establish a multi-year VOS learning roadmap aligned to business priorities, maturity levels, and regional needs. * Ensure VOS learning strategies support global scalability while allowing for controlled regional and site-level execution. VOS Learning Deployment & Execution * Lead the global deployment of VOS learning programs across manufacturing plants and operational teams. * Partner with regional and plant stakeholders to ensure effective rollout, adoption, and sustainment of VOS learning initiatives. * Ensure consistent execution of VOS onboarding, role-based learning, and advanced CI capability development across all sites. * Support execution of enterprise growth plans by ensuring VOS capability readiness in new, expanding, or transforming facilities. Continuous Improvement (VOS) Learning Content Ownership * Oversee the design, development, and maintenance of VOS learning content, including eLearning, instructor-led training, job aids, performance support tools, and certification materials. * Ensure all VOS learning content reflects Lean / Six Sigma principles, standard work, and best practices in operational excellence. * Govern content quality, version control, and lifecycle management to ensure accuracy and consistency globally. * Ensure all VOS learning assets are effectively managed and tracked within the Learning Management System (LMS). Stakeholder Alignment & Global Partnerships * Serve as the primary learning partner to VOS leadership, aligning learning priorities with CI strategy and operational goals. * Drive global plant and regional stakeholder alignment, ensuring clarity on expectations, roles, and responsibilities related to VOS learning. * Collaborate with SMEs, functional leaders, and cross-functional partners to identify skill gaps, maturity targets, and capability needs. * Provide thought leadership and guidance to leaders on VOS learning pathways, maturity progression, and performance improvement. Program Management, Measurement & Continuous Improvement * Lead end-to-end program management for global VOS learning initiatives, including planning, execution, communication, and reporting. * Define success metrics and evaluate effectiveness using data, feedback, and operational performance indicators. * Continuously improve VOS learning programs based on outcomes, site maturity, and evolving business needs. * Ensure learning investments deliver measurable impact on safety, quality, delivery, cost, and employee capability. Requirements * Bachelor's Degree required; Master's Degree preferred. * 7+ years of experience in Learning & Development, Continuous Improvement, Operations, or related fields. * Proven experience leading global learning programs or enterprise-scale initiatives and strong program and change management capabilities. * Lean Six Sigma Master Black Belt or Black Belt certification required. * Strong global leadership presence with the ability to influence across a matrixed, multi-region organization. * Deep expertise in Lean/Sig Sigma and continuous improvement systems, including problem solving methodologies and operational excellence frameworks. * Demonstrated ability to build and execute global learning strategies and deployment models with proficiency with instructional design methodologies and learning technologies. * Experience working in manufacturing or industrial environments required. * Strong proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook) with the ability to produce executive-ready materials. PHYSICAL REQUIREMENTS * Ability to work in both office and industrial manufacturing environments. * Ability to work in fluctuating temperatures (approximately 60°F-95°F), stand or walk for extended periods, and wear required PPE. TRAVEL TIME REQUIRED * The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES * Customer Focus * Operational Excellence * High-Performance Culture * Innovation * Financial Strength OUR BEHAVIORS * Own It * Act With Urgency * Foster a Customer-First Mindset * Think Big and Execute * Lead by Example * Drive Continuous Improvement * Learn and Seek Out Development About Vertiv Vertiv is a $8.0 billion global critical infrastructure and data center technology company. We ensure customers' vital applications run continuously by bringing together hardware, software, analytics and ongoing services. Our portfolio includes power, cooling and IT infrastructure solutions and services that extends from the cloud to the edge of the network. Headquartered in Columbus, Ohio, USA, Vertiv employs around 20,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more. Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire. Equal Opportunity Employer Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to ********************. #LI-RB1

Your Opportunity Strategic Accounts Solution Specialist Remote The Strategic Accounts Solutions Specialist is responsible for providing operational support on initiatives within the Strategic Account Solutions Team, including Replevins. You will be responsible for the daily operational functions of programs and be a part of a sharp, dedicated, and proactive team. What We Offer Benefits and Perks* Uncapped Flexible Paid Time Off. Paid on-the-job training and a comprehensive new hire program. Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development. Performance-based career advancement. Educational Reimbursement Program. Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA). Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program. Company-Sponsored Life and AD&D Insurance. Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance. Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program. Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace. A relaxed, business casual dress code that includes jeans and sneakers! *Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements. What You'll Do - Essential Duties and Responsibilities Serve as the point of contact for other corporate departments, field management, and third parties regarding claims for Life of the South (“LOTS”) and other ancillary products. Submit LOTS claims for review and tracking at corporate level daily and through various case management systems. Monitor accounts with pending LOTS claims in Unitas to confirm loan status has been properly updated. Review claims to confirm correct documentation has been pulled over for claim processing. Audit denied claims to ensure all correct and required documentation has been provided and appeal as needed. Maintain and manage comprehensive systems for tracking and payment of LOTS claims. Provide clear and concise reporting to Accounting and VP of Secured Revenue Strategy for monthly reconciliation of LOTS claims. Support field operations through review and responses of emails received through the Claims Inbox. Oversee the process of generating, mailing, and saving state-required notices to customers' accounts for specific store brands. Review and approve settlement requests for Active accounts and provide weekly reporting to field leadership. Assist with executing awards issued to the Company resulting from forfeiture actions and Replevins by closely monitoring filings and tracking service, rectifying any deficiencies to assure the collateral is recovered timely. Work efficiently in a rapidly-changing and fast-paced environment and handle multiple challenging tasks with ease to meet performance standards. What We're Looking For - Qualifications and Skills Bachelor's Degree or the equivalent combination of formal education, training and/or related experience 1-2+ years of relevant and related work experience in Operations Ability to think strategically, work independently, and identify areas of improvement and propose solutions Ability to demonstrate professionalism and skill working in both an individual and team environment Ability to multi-task and consistently meet aggressive and time-sensitive deadlines in an ever-changing atmosphere Ability to maintain a full-time work schedule with regular in-person attendance is required for this position. A full-time work schedule for this position includes, at a minimum, 40-hours per week, possibly more depending on work demands and priorities. Excellent written and verbal communication skills with a strong attention to detail Expertise in Word, Outlook and Excel required Physical demands for this position frequently include: the ability to remain in a stationary position, move about freely inside and outside of the office, and the operation of mechanical controls, such as a keyboard. Workplace Awards & Recognition We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek. Our Purpose The Community Choice Financial Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most. Think you'd thrive here? Learn more at ************************************************* The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************. In-store positions are in person only. The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer. “Please note, we do not accept unsolicited resumes from third-party recruitment firms or agencies.”

The Learning Experience Designer is responsible for creating modern, engaging, and effective digital learning experiences. This role designs high-quality graphics, animations, videos, and interactive eLearning modules that simplify complex information and enhance learner engagement across the organization. About the Role We are seeking a creative, detail-oriented Learning Experience Designer to help modernize and elevate our digital training programs. In this role, you will produce visually compelling and interactive learning assets that support high-impact corporate learning initiatives. This position plays a key role in shaping the overall learner experience. Key Responsibilities Visual & Motion Design Design polished graphics, icons, and layouts for digital learning content Create short, explainer-style videos and animations to communicate complex concepts clearly Ensure all visuals align with established branding and design standards eLearning Development (Articulate Storyline) Develop interactive eLearning modules using Articulate Storyline and Articulate 360 Create intuitive, visually cohesive, and performance-focused learning experiences Rapidly iterate and refine content based on stakeholder feedback Collaboration & Project Management Partner closely with the Learning Experience (LX) team and leadership Collaborate with instructional designers and subject matter experts (SMEs) Coordinate with project managers and provide regular progress updates Manage multiple projects and deadlines effectively in a fully remote environment Skills & Qualifications Required Strong visual design experience using Adobe Creative Suite or similar tools Demonstrated ability to translate complex concepts into clear, engaging visuals Proven expertise with Articulate Storyline and Articulate 360 Experience producing motion graphics, animations, and short instructional videos Excellent communication, collaboration, and time-management skills Preferred Experience designing digital learning solutions for adult learners Certifications in graphic design, motion graphics, or eLearning development

Ready to be a Titan? Join us as a Senior Sales Enablement Manager! What you'll do: Build knowledge, competencies, and job skills in Titans so that they can deliver value in every interaction with Buyers and Customers to reach their full performance potential. Shorten ramp time to productivity for new hires by creating, executing and continually optimizing the onboarding program. Design and maintain certification programs to drive accountability and engagement. Proactively identify improvement opportunities and take initiative with stakeholders to build and execute solution Partner closely with leadership, operations, marketing, product to prioritize and develop strategies to drive results. Define and execute go-to-market plans for launches and changes that occur in product, process, systems and tools across the function. Get teams to peak performance against scorecard (close rate, rejection, cycle time, NPS, etc.) for ICs and Managers by uncovering gaps in competencies and developing programs to improve. This can include reviewing activities and coaching 1:1 or adapting the overall program if there are systemic issues. Identify and utilize a blend of training methods to maximize learning retention and scalability. Leverage technology to measure performance and drive improvement; e.g. CRMs, LMS platforms, eLearning software, etc. Develop additional learning opportunities (both formal training and on-the-job experiences) for skills development at different stages of the career path. What you'll bring: Proven enablement and training success including ability to demonstrate impact in a high growth organization BA/BS degree and at least 5+ years of related experience in training and enablement B2B SaaS experience Exceptional written and verbal communication skills Ability to prioritize tasks effectively and be a team player with strong interpersonal skills and ability to inspire and motivate others Ability to thrive in a fast-paced, unpredictable environment Adept at project management and cross-functional collaboration Proficiency with CRMs, LMS platforms, eLearning software Experience in the job function of the team you will enable Experience in home services industry a plus Be Human With Us: Being human isn't about checking every box on a list. It's about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we're solving. We're in this together. Come be human, with us. What We Offer: When you join our team, you're not just accepting a job. You're making a career move. Here's how we'll support you in doing some of the most impactful work of your career: Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical. Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more. At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation.The expected salary range for this role for candidates residing in the United States is between $103,400 USD - $138,400 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.