Content Developer
Iannarino Fullen Group
Columbus, OH
Job Details: Electronic Design Specialist Pay: $26.56 per hour (Weekly Pay) Schedule Details: Monday - Friday 8 AM - 4:00 PM Job Description We are looking for a talented and detail-oriented Training Content Developer to support the development of multimedia training materials for the State of Ohio. In this role, you will transform raw content, outlines, and subject matter expertise into engaging, inclusive, and accessible digital learning experiences. The ideal candidate has a strong background in instructional design or e-learning development, excellent multimedia skills, and the ability to communicate complex concepts clearly and creatively. This position directly contributes to high-impact training programs designed for both the general public and Boards of Elections staff. Responsibilities: Review and interpret course outlines and syllabi provided by the Operational Readiness Manager and/or the Senior Training Coordinator, developed in collaboration with internal teams and subject matter experts. Design and develop multimedia training modules using Articulate Storyline or Rise and Animaker, following the assigned structure for either microlearning modules or full courses. Create narrated slideshows, animations, interactions, and knowledge checks to supplement content. Apply visual storytelling, adult learning principles, and instructional design best practices. Ensure all materials are fully accessible and WCAG 2.1 compliant. Deliver final work products (videos, source files, course outlines) for review and LMS upload (Litmos) or standalone use. Use approved open-source information, and provided reference material. Produce one complete training outline with videos every two weeks, based on an average 4-lesson course. Target Audiences The training products will be designed for: General Public - e.g., voter education, business services, public understanding of processes Boards of Elections staff - compliance, election administration, and operational training Skills: Proven experience with Articulate Storyline/Rise and Animaker or similar video creation tools A strong background in instructional design, training development, or e-learning Ability to convert raw or technical content into clear, engaging multimedia learning Understanding of adult learning principles, inclusive design, and accessibility standards (WCAG 2.1) Experience working with government, elections, public administration, or civic education (preferred) Strong attention to detail, communication skills, and the ability to work independently within project timelines Qualifications of Contractor Certifications (if applicable) 2-4 years of instructional design or e-learning development experience for a standard mid-level contractor Timeline and Budget Initial Contract Duration: 3-6 months (with option to extend or renew) Estimated Time Commitment: 15-25 hours/week, depending on project volume Access to tools: Ohio SoS will provide a seat in Animaker and Articulate for Start Date Goal: January 2026 Important Note The Office of the Secretary of State is the sole owner of all material created as part of this relationship.$26.6 hourly 3d agoSenior Learning & Performance Specialist
Dexian
Remote job
Senior Learning & Performance Specialist (Remote) Job type: Full time Department: Talent Development / Learning & Performance Reports To: Manager, Learning & Performance Pay range: $70,000 - $80,000/annum About the Role We're seeking a confident, experienced Senior Learning & Performance Specialist to join our growing Learning & Development team. This role goes beyond traditional training - you'll design, deliver, and lead corporate learning initiatives that enhance employee performance, executive engagement, and organizational capability. You'll serve as a mentor to team members, partner with senior executives, and play a key role in shaping a global learning culture that empowers employees at all levels. What You'll Do Leadership & Coaching Mentor and coach two Learning Specialists and one Coordinator, elevating their business acumen, facilitation, and executive presence. Lead high-impact projects that strengthen learning delivery and organizational performance. Corporate Training & Facilitation Design and facilitate live corporate training sessions, including high-profile "At the Table With" events featuring senior executives (SVP level and above). Demonstrate strong executive presence, engaging audiences of up to 1,000 participants. Content Creation & Learning Design Develop engaging, modern training materials - including slides, digital job aids, and eLearning modules. Partner with Sales Enablement (SNEEZ) to build compelling digital learning experiences and performance resources. Technology & Tools Utilize platforms such as Camtasia, Articulate, Brainshark, or similar tools for content creation (expert level not required). Leverage PowerPoint, Canva, Word, and PDF tools for professional, branded materials. Global Learning & Collaboration Support the company's expanding global presence by designing and delivering learning programs for international teams. Collaborate with cross-functional partners across regions and time zones. What You'll Bring 8+ years of experience in Learning & Development, Organizational Development, or Performance Enablement (flexible for high-potential candidates). Proven ability to design and facilitate engaging training for diverse audiences, including senior executives. Strong business acumen and confidence in corporate and executive environments. Excellent communication skills - both written and verbal - with the ability to moderate, facilitate, and adapt in real time. Experience coaching others to elevate their professional presence and effectiveness. Familiarity with digital learning platforms and multimedia content tools (Articulate, Camtasia, Brainshark, etc.). Background in sales enablement or corporate learning is a plus. Bachelor's degree in a related field required, Master's preferred. Why Join Us Fully remote position with flexible work environment. Opportunity to work directly with executive leadership and make a measurable impact on global learning strategy. Supportive, collaborative culture that values boldness, confidence, and accountability. Competitive compensation, benefits, and opportunities for professional growth. Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals. Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit ******************* to learn more. Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.$70k-80k yearly 2d agoSenior Technical Project Manager
Catapult Federal Services
Remote job
Role Type: 6-Month CONTRACT (potential for contract extension, based on candidate performance) Clearance: Must have a Public Trust clearance Job Description We are seeking a highly skilled Senior Technical Project Manager to lead the planning, execution, and delivery of Salesforce CRM and Contact Center modernization initiatives for a Federal government agency. In this role, you'll serve as the bridge between business stakeholders and technical teams, driving digital transformation projects that directly impact how government services are delivered to millions of citizens. Your day-to-day will involve leading cross-functional project teams through Agile development cycles, managing stakeholder relationships across multiple federal agencies, and overseeing the implementation of cutting-edge contact center technologies. You'll be responsible for translating complex business requirements into actionable technical specifications, ensuring projects meet federal compliance standards including FedRAMP, and continuously optimizing contact center operations to deliver exceptional citizen experiences. Duties and Responsibilities Lead end-to-end project lifecycle management for Salesforce and Contact Center modernization projects, from initiation through closeout. Coordinate cross-functional teams including federal business owners, OCIO staff, GSA representatives, and vendors to ensure alignment and clear communication. Oversee Salesforce platform implementations and enhancements across Service Cloud, Experience Cloud, Knowledge Management, and Analytics while ensuring FedRAMP compliance. Manage Contact Center technology deployments including IVR design, call routing, self-service automation, and CRM integration. Professionally interact with external customers to understand and document agency mission needs and requirements. Collaborate with business stakeholders to gather and translate functional requirements into technical specifications, user stories, and use cases. Analyze current business processes to identify opportunities for automation and process improvement using Salesforce capabilities. Conduct daily Scrums and lead Agile ceremonies, with particular focus on backlog refinement. Manage customer-facing requests including standard service requests, SLA commitments, and Change Management processes. Develop labor estimates and project schedules while tracking spending to ensure delivery within budget constraints. Implement performance metrics and conduct quality audits to ensure contact center operations meet federal quality standards. Drive innovation and continuous improvements by identifying technical solutions that enhance efficiency and user experience. Develop solution architecture for contact center technologies including CCaaS, CRM systems, and telephony platforms. Provide weekly project status reporting to both internal leadership and external stakeholders. Support recruiting, training, and onboarding of contact center agents to maintain optimal staffing and skill levels. Required Experience/Skills Bachelor's degree with 12+ years of relevant experience OR Master's degree with 10+ years of relevant experience (additional relevant experience may be accepted in lieu of degree). PMP Certification (required). Salesforce Certifications including Administrator and Service Cloud (required). Scrum Master Certification (required). Extensive Salesforce expertise across Service Cloud, Experience Cloud, Knowledge Management, and platform integrations. Hands-on experience with Contact Center solutions such as NICE CXone, Amazon Connect, or equivalent cloud CCaaS platforms. Proven experience managing and optimizing contact center operations including workforce management, quality monitoring, and performance metrics. Background in solution architecture with hands-on experience in CCaaS, CRM systems, and/or telephony technologies. Demonstrated ability to lead innovation initiatives and implement continuous improvements within contact center environments. Experience with Agile methodologies and facilitating Agile ceremonies. Proven ability to develop labor estimates and schedules for complex IT projects. Track record of managing project spending according to budget. Strong leadership skills with ability to manage and motivate virtual teams. Detail-oriented with strong analytical, communication, organizational, and time management skills. Ability to work effectively in a fast-paced, virtual team environment. U.S. Citizenship and ability to obtain a government-issued Public Trust clearance (required). Nice-to-Haves 8+ years of experience in program and project management with focus on IT and contact center operations. 6+ years of experience leading IT projects built on the Salesforce platform. 5+ years of experience applying Agile/Scrum methodologies to IT modernization projects. 5+ years of experience documenting customer journeys and writing user stories. Knowledge of UI/UX design principles. Experience writing test cases and testing IT applications. Experience implementing chatbots and/or other AI-based solutions. Previous experience working with Federal government customers and understanding federal procurement processes. Knowledge of contact center technologies such as PBX, ACD, IVR, CTI, WFM, Call Recording/Quality Monitoring, Performance Management, eLearning, and Intelligent IVR/speech recognition. Experience recruiting and training contact center agents. Education: Bachelor's degree required (Master's degree preferred). Relevant experience may be considered in lieu of degree requirements. Pay & Benefits Summary: Pay Rate: $83.35 per hour Competitive benefits package including health, dental, and vision insurance Flexible remote work arrangement$83.4 hourly 18h agoCustomer Service Representative
Iqventures Holdings LLC
Dublin, OH
Requirements Qualifications and Requirements: Bilingual Preferred (English/Spanish) Consumer Relations, Sales and Service Orientation Active Listening Written and Verbal Communication Reading Comprehension Critical Thinking and Decision Making Negotiation and Persuasion Troubleshooting Management of Personnel Resources Self-Assessment and Management Time Management Computer Literacy Data Entry and Microsoft Office (Outlook, Internet Explorer, Word, Excel) Typing skills 30+ words per minute High School Diploma, GED, or High School Equivalence Certificate Call Center and Customer Service and Sales Experience Preferred Why Join IQVentures: Excellent benefits Work on multiple innovative consumer and business brands. Diverse Culture and Inclusive Environment Our Benefits Include*: Access to a robust learning management system, full of e-learning modules and training programs to help boost your professional and personal development Paid on-the-job training & professional development programs Benefits available on the date of hire Multiple coverage levels for Medical, Dental, & Vision 401(k) with Company match with immediate vesting Health Savings Account Company-provided Life & AD&D Insurance Pet insurance Voluntary benefits, including short-term and long-term disability insurance, accident, critical illness and legal insurance. IQ Ventures is an Equal Opportunity Employer. It's our policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. We will provide accommodations to applicants needing accommodations to complete the application process. At this time, IQ Ventures cannot transfer nor sponsor a work visa for this position. Applicants must be authorized to work directly for any employer in the United States without visa sponsorship. NO Relocation Assistance Offered - Local Candidates Preferred IQVentures curates, builds, and acquires businesses focused on financial services, data science, GenAI, payments and funding, customer service and more. IQVentures is well-regarded for its high integrity and collaborative leadership culture that rewards both individual thinking and team decision-making. Our leadership team is comprised of seasoned professionals who bring their vast experience and high standards of excellence to their work. We are not accepting candidates from third-party recruiters at this time. *Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements. The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Standing, walking, sitting, repetitive movements and use of mechanical controls, such as keyboard, are frequently required.$27k-35k yearly est. 47d agoSolutions Architect [80541]
Onward Search
Remote job
Onward Search is a specialized staffing and talent solutions company that helps professionals find top jobs with the nation's leading brands. We're looking to hire a Solutions Architect for a fully remote, contract opportunity with a leading healthcare company. Solution Architect Responsibilities Receive epic/feature assignments and general direction from train architect. Partner with Product Owner, BA and Development technical leads to refine/understand requirements. Partner with Solution Domain Lead architects (if necessary) to seek guidance or vet solutions impacting other domains. Collaborate with integration architect to deliver solution artifacts (sketch, ppt, etc.) Continuously attain and refine business and systems subject matter expertise. Leverage architecture patterns for the solution. Create them if covering new ground. Present solution sketches to various stakeholders (SS architect team, Infrastructure SMEs, business, etc.) for review and feedback. Required Skills: Significant experience with systems integration. Experience with the design and development of complex systems; employs a disciplined and rigorous approach Adept at requirements analysis, estimation, systems and application design, and testing Familiarity with popular Design Patterns. Excellent collaboration, influencing, and consensus-building skills. Ability to work with persons in all job functions (e.g. product, program, developers, etc). Excellent verbal and written communications Ability to manage multiple competing priorities with minimal supervision. Self-directed A great team player, with demonstrable experience delivering superior software products via Agile methodologies Experience on an Agile team Experience with modern languages, frameworks, and technologies such as Java, JavaScript, Node.js, messaging queuing infrastructures, as well as cloud and on-premise infrastructure and services Experience with distributed computing architectures, including race conditions, parallelism, and concurrency control Meeting facilitation with stakeholders, partners and team Desired Skills A proven track record working as part of a team on large/complex systems Architectural/technical experience with cloud native especially AWS and GCP and their cloud offerings. Experience with RDBMS and/or NoSQL databases (i.e. MongoDB). Understands the benefits and trade-offs of both. Familiar with normalization and denormalization, sharding, and other data-centric patterns Architectural/technical experience with Gen AI (RAG frameworks, Vector DB searches and embeddings, etc.) and/or Conversational AI (IBM WatsonX, Google Dialog Flow, etc.) Experience designing REST APIs that facilitate a strong developer experience or simplify systems integration. Experience with SAFe Software Development Principles Experience with distributed caching solutions; understands the factors that enable effective caching Exposure to CI/CD and DevOps Experience with Service Now or Salesforce for case management, workflow-based solutions Primary technologies API-first centric enterprise GCP (big data), AWS (digital experience/compute), Azure cloud (compute), Salesforce Service Cloud for user experience (GPS and some MX) Workflow experience with Service Now. Perks & Benefits: Medical, Dental, and Vision Insurance Life Insurance 401k Program Commuter Benefit eLearning Education Reimbursement Ongoing Training & Development *To qualify for our benefits package, you must work over 30 hours per week and the length of assignment must be a minimum of 10 weeks. To learn more about this Solution Archiect opportunity, apply now. Our recruitment team will be in touch, guide you through the interview process, and advocate on your behalf.$98k-143k yearly est. 3d agoFamily Centered Treatment Specialist
Health Connect America
Dublin, OH
Join Our Impactful Team at Health Connect America! Before you get started on your journey with Health Connect America, take some time to learn more about us. At Health Connect America, all services are guided by a unified, trauma-informed approach. Across every program, we are committed to providing compassionate, client-centered care that fosters healing and growth. Our services are delivered by clinically trained staff, grounded in a therapeutic mindset and informed by research and evidence-based practices at every level of care. Health Connect America and its affiliate brands are leaders in providing mental and behavioral health services to children, families, and adults across the nation. We provide our services directly to those in need whether that be within a person's home, their community, or in one of our office settings. Health Connect America is honored to be a part of the communities we serve and the clients we walk alongside as they embark on a journey to self-improvement and more fulfilling lives. At Health Connect America, we are dedicated to making meaningful connections every day through creating quality, affordable opportunities for individuals and families to achieve their greatest potential in a safe, positive living environment. Come make a difference and grow with us! Our Brands Responsibilities The Family Centered Treatment Specialist provides quality psychotherapeutic services to children, adolescents, and families utilizing the Family Centered Treatment model. Provide Family Centered Treatment (FCT) Services as per the service definition and model fidelity requirements. FCT Certification is required and must be completed within one year of employment in order to continue to provide FCT services and maintain employment with Health Connect America (HCA). Complete FCT Checkoffs and other internal trainings within designated deadlines. Trainings are assigned and monitored through an e-learning system. Deliver FCT services to children, adolescents, and their families, primarily in their living environments, with a family focus. Provide 24/7 on-call coverage to a caseload of families and children. Service is regularly provided in the home and community and will require service provision at the convenience of the child and family requiring a flexible work schedule. Complete all required Clinical Records and FCT documents with the child and family and ensure the documents are entered/uploaded timely in the Electronic Health Record, according to company standards. Develop Service Plan in coordination with Treatment Team Process and maintain the plan per designated authorization processes in the clinician's area of service. Work collaboratively on behalf of the child and family with the identified Treatment Team members to ensure effective communication and coordinated service provision. Conduct ongoing revisions of Service Plan and is responsible for implementation of Service Plan. Provide psychoeducation as indicated in the Service Plan. Conduct interventions with the family aligned with the FCT model to include facilitating the movement of the child and family through the four phases of treatment and completing all fidelity documents. Assist the families and children to establish weekly goals and help them to identify the steps that need to be taken to reach the established goals. Make referrals to services and resources on behalf of the families and children. Develop and coordinate discharge plan based on treatment, indicating all relevant aftercare needs and plans. Access community resources that would be beneficial to client aftercare needs. Coordinate and oversee the initial and ongoing assessment activities. Convene the Treatment Team for Service Plan. Consult with identified medical (e.g., primary care and psychiatric) and non-medical (e.g., Dept. of Child Services, school, Dept. of Juvenile Justice) providers; engage community and natural supports and include their input in the person-centered planning process. Ensure linkage to the most clinically appropriate and effective services including arranging for psychological and psychiatric evaluations. Provide and coordinate behavioral health services and other interventions for the youth or other family members with other behavioral health professionals and Treatment Team members. Monitor and document the status of the consumer's progress. Participate in Quality Assurance/Quality Improvement activities to include audits, corrections and designated improvement plans and projects. Qualifications Education & Experience: Minimum of a Bachelor's Degree in human services or related field is required. Two years' experience working with youth or families. Current Family Centered Treatment Certification is preferred. Additional state specific requirements include: Ohio LSW or eligibility for provisional licensure preferred. North Carolina and Virginia QMHP or ability to register as a QMHP. Mississippi Must be provisionally credentialed as a PCSS in Mississippi with eligibility to be fully credentialed as a CCSS in Mississippi. Be Well with HCA: We recognize the importance of self-care and work/life balance. We offer flexibility in scheduling and provide all employees access to our Employee Assistance Program (EAP), which includes 8 mental health counseling sessions annually. Full-time HCA employees enjoy paid time off, paid holidays, and a comprehensive benefits package that includes medical, dental, vision, and other voluntary insurance products. Additional benefits include: Access to a Health Navigator Health Savings Account with company contribution Dependent Daycare Flexible Spending Account Health Reimbursement Account 401(k) Retirement Plan Benefits Hub Tickets at Work Join a team where your contributions truly make a difference in the lives of others. Apply now to be part of our dynamic and supportive community at Health Connect America! Employment at Health Connect America and it's companies is contingent upon meeting the requirements of a comprehensive background investigation prior to joining our team. Health Connect America and its companies are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local law. For more information on Equal Opportunity, please click here Equal Employment Opportunity Posters$40k-53k yearly est. Auto-Apply 60d+ agoSpecialist, CS Content and Design
Spotify
Remote job
We're looking for a forward-thinking Learning & Development Specialist (Instructional Designer) who's passionate about designing personalized, tech-enabled learning experiences that prepare our Customer and Creator Support advisors to handle complex conversations and troubleshooting. This role blends learning design, technology, and operations, helping to shape how our advisors learn, grow, and perform in an increasingly AI-powered environment. You'll design learning experiences that span the full advisor journey-from onboarding and continuous development to skill mastery and performance enablement-while helping us evolve into a Learning Operations function that's scalable, data-driven, and human-centered.What You'll Do Build tailored, data-supported learning experiences that match advisor performance indicators and apply the Advisor Skills Matrix to offer precise development at a wide-reaching level. Develop AI-assisted, simulation-based learning and bot-led training experiences to mirror real customer interactions and strengthen advisor confidence in complex, judgment-based scenarios. Incorporate advisor assist technologies into learning design, helping advisors master new tools and workflows that enable faster, more accurate customer resolutions. Create content across a range of formats, including micro-learning, video, gamified challenges, and just-in-time modules, to keep learning engaging and adaptive to different learning styles. Use generative AI and emerging tools to streamline content development, personalize experiences, and scale high-quality learning efficiently. Partner with our global training team, operations, and stakeholders to embed learning into the advisor lifecycle, from onboarding through continuous upskilling and re-skilling. Support the integration of the Advisor Skills Matrix and learning-performance dashboards into the broader coaching framework, ensuring data directly informs learning priorities. Collaborate with site trainers to empower strategic thinking to facilitate simulations, coach critical thinking, and guide human-AI collaboration. Help shape new skilling pathways for advisors that support growth into specialized, white glove, roles. Contribute to building an integrated learning platform and ecosystem that connects content, data, and coaching tools for a flawless, personalized learning experience. Conduct ongoing needs analysis to identify skill gaps, emerging training requirements, and opportunities to align learning initiatives with operational goals. Analyze learning outcomes and performance data to iterate and improve content, ensuring training drives measurable improvements in advisor performance. Contribute to the development and enhancement of learning analytics dashboards that connect training initiatives to business results. Who You Are 3+ years experience designing impactful blended learning experiences across ILT, eLearning, and other engaging formats. Tech-forward: You're excited about demonstrating AI and emerging tech to create dynamic learning solutions and improve efficiency. Analytical & Creative: You balance storytelling and creativity with data and insights to build effective learning. Collaborative: You thrive in cross-functional environments and can align learning design with business priorities and operational needs. Curious & Adaptive: You're energized by change and thrive in environments that challenge you to innovate and evolve how people learn. Skilled: You have solid understanding of tools like Articulate Storyline, Rise, or Captivate; LMS platforms; and editing tools like Camtasia or Audacity. Where You'll Be This role is based in the United States. We offer you the flexibility to work where you work best! There will be some in person meetings, but still allows for flexibility to work from home The United States base range for this position is $68,258- 97,511 plus equity. The benefits available for this position include health insurance, six month paid parental leave, 401(k) retirement plan, 23 paid days off, 13 paid flexible holidays, paid sick leave. This range encompasses multiple levels. Leveling is determined during the interview process. Placement in a level depends on relevant work history and interview performance. Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what's playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It's in our differences that we will find the power to keep revolutionizing the way the world listens. At Spotify, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. We have ways to request reasonable accommodations during the interview process and help assist in what you need. If you need accommodations at any stage of the application or interview process, please let us know - we're here to support you in any way we can. Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world's most popular audio streaming subscription service.$68.3k-97.5k yearly Auto-Apply 31d agoProtection Assistant - Dara
Oxfam Shop
Remote job
Oxfam is a global movement of people working together to end the injustice of poverty. Do you have Bachelor's degree in social studies , International Relations, Humanitarian Assistance, or a related field. With a minimum of two years of experience in protection, human rights, or humanitarian programming. ? Or Do you have experience three years of experience in protection, human rights, or humanitarian programming, if BA is not related Good practical understanding of protection issues and approaches in humanitarian contexts, including the constraints, sensitivities and risks associated with such work ? Do you have Good understanding of protection standards, key sectoral issues and processes ? If the answer is yes, then we would like to hear from you. The Role: Oxfam {Syria } is looking for Protection Assistant ,The protection assistant plays a key role in supporting the day-to-day implementation of protection activities in the Southern hub. In coordination with the Protection Officer, the Protection Assistant contributes to ensuring the safe and effective implementation of activities aligned with Oxfam Safe Programming and safeguarding standards. These activities involve close coordination with WASH, EFSVL, as well as with other support functions. Responsibilities include assisting in identifying and assessing protection and emergency cases, determining necessary protection response, conducting outreach, and implementing community-based protection activities. Additionally, the assistant supports the ongoing implementation of protection activities in collaboration with local partners.. What we are looking for: We're looking for a candidate who cares about Oxfam's mission to end poverty and is personally aligned to our feminist principles and values of empowerment, accountability and inclusion in all you do. An ideal candidate for the role will also be / have: Demonstrable understanding of the gender dynamics of protection works, willingness and confidence to implement protection activities with an emphasis on the gendered aspects of conflict, violence, and abuse * The ability to work as a team player - supporting other departments, especially Gender, is essential * Fair understanding of monitoring and learning processes * Proven ability to apply professional and ethical standards to data collection and analysis processes, and research * Good verbal and written communication skills. * Basic proficiency in written and spoken English. * Able to live and work in remote, insecure and logistically challenging operations and in a multi-cultural environment, with a high level of adaptability and initiative Desirable * Experience in conducting participatory assessments. * Experience in community-based programming. * Experience in conducting individual protection assessments We offer: We offer a competitive salary and a range of additional benefits to staff including flexible working options, generous pension scheme, annual leave, additional leave allowances, company sick pay, life assurance and a range of other benefits. From the day you join Oxfam we invite you to stretch and learn in your role. Our wide range of Learning & Development opportunities includes in-house courses, e-learning modules, on-the job learning opportunities, coaching and mentoring, and much more. You can read more about all Oxfam has to offer here. How to apply: As part of your online application, please upload your up to date CV and Cover Letter explaining your suitability against the essential criteria in the job profile.$38k-116k yearly est. 10d agoLearning Executive Director, Consumer & Community Banking Operations
JPMC
Columbus, OH
Join us as a visionary Senior Learning Lead in our Talent and Employee Experience (EX) organization's transformational journey. You will shape our learning and development initiatives, aligning them with strategic goals and fostering a culture of growth and excellence. You will work closely with business leadership and Human Resources in our Agile development environment. As a Learning Executive Director in our Talent and Employee Experience (EX) organization, you will embark on an exciting transformational journey. You will play a pivotal role in shaping the future of our learning and development initiatives, ensuring they align with our strategic goals and foster a culture of continuous growth and excellence. You will leverage cutting-edge learning methodologies and foster collaboration across teams, enhancing our talent capabilities and elevating the overall employee experience. Join us in this transformative phase and make a lasting impact on our organization's success. Job responsibilities: Devise and execute a comprehensive learning strategy that aligns with business objectives. Partner with senior leaders and customer-aligned HR leaders to identify the learning needs of the organization and subsequently prioritize and develop targeted solutions. Oversee the design and delivery of best-in-class training programs that transcend traditional classroom and eLearning formats, incorporating cutting-edge approaches such as immersive work simulations, micro-learning modules, interactive speaker series, social learning platforms, and personalized learning paths. Be data-obsessed and continuously evaluate the effectiveness of the learning programs and identify areas for improvement to enhance the learning experience and deliver business impact. Ensure the organization benefits from the best input from external and internal sources on learning modalities, techniques and providers. Collaborate with the Learn Product teams to inform potential enterprise-wide enhancements, priorities, and the broader Learn book of work. Ensure compliance with regulatory and legal requirements related to learning and development. Foster a culture of continuous learning and growth mindset, where skill progressions is top of mind for the organization. Required qualifications, capabilities, and skills: Bachelor's degree required. 15+ years of experience in learning and/or talent development with at least 5 years of experience in leadership roles within a large, matrixed, global organization. Strong understanding of adult learning principles, instructional design, and learning technologies. Ability to lead and manage a global team effectively. Excellent analytical, problem-solving, communication, presentation, and facilitation skills. Ability to collaborate with and influence senior leaders and stakeholders. Experience with learning management systems (LMS) and other learning technologies. Preferred qualifications, capabilities, and skills: Master's degree preferred. Experience in Financial Services and/or Operational-focused industries preferred.$91k-146k yearly est. Auto-Apply 60d+ agoSales Development Representative (US)
Socradar
Remote job
Build a great career with Socradar SOCRadar is poised for continued success with a relentless focus on innovation, global expansion, and feature-rich multifunctionality. Our mission is to empower organizations to stay ahead of evolving cyber threats. Enterprises around the world are increasingly selecting SOCRadar to achieve proactive security by understanding their attack surface and gaining automation-enabled visibility into surface, deep, and dark web. SOCRadar users leverage our expertise and investment in scalable, innovative Extended Threat Intelligence (XTI) solutions to protect their most valuable assets: brand reputation, employees, customers, and overall business operations. What will a Sales Development Representative | US | Outbound do? SOCRadar is seeking a highly motivated and results-driven Sales Development Representative (Outbound) to join our team. As an SDR, you will be responsible for identifying and qualifying new business opportunities, helping to drive the initial stages of the sales process in the US. You will play a critical role in building our sales pipeline and establishing strong relationships with prospective clients. This is an excellent opportunity for individuals who are passionate about technology, cybersecurity, and sales, and who thrive in a fast-paced and dynamic environment. Responsibilities: Prospecting and Lead Generation: Identify and research potential clients within the US market through various channels such as cold calling, email campaigns, social media, and networking events. Lead Qualification: Conduct initial qualification of leads to assess their fit as potential customers, ensuring alignment with SOCRadar's target market and value proposition. Consultative Engagement: Communicate the features, benefits, and value of SOCRadar's products and services to potential customers, acting as a trusted advisor during the early stages of the sales process. Relationship Building: Establish and nurture strong relationships with key decision-makers and stakeholders, including C-level executives, IT managers, and security professionals. Pipeline Management: Maintain accurate and up-to-date records of all prospecting activities and customer interactions, and effectively manage the early stages of the sales pipeline. Collaboration: Work closely with the sales team to transition qualified leads and collaborate on strategic sales campaigns, including joint initiatives, events, and promotions. Market Intelligence: Stay informed on industry trends, the competitive landscape, and emerging technologies in the cybersecurity space to effectively position SOCRadar's solutions. Performance Metrics: Meet and exceed assigned targets for lead generation and qualified opportunities, consistently striving for personal and team success. Continuous Learning: Continuously develop your knowledge of SOCRadar's products, industry best practices, and sales techniques through training programs and self-study. Note: Nothing in this job description restricts management's right to assign or reassign additional duties and responsibilities to this job at any time. Qualifications: Education: Bachelor's degree in Business, Marketing, or a related field (or equivalent experience). Experience: Proven track record of success in a sales development, business development, or lead generation role, preferably in the cybersecurity industry. Language Skills: Fluent in English. Technical Knowledge: Familiarity with cybersecurity concepts, technologies, and industry trends is highly desirable. Excellent Communication: Strong verbal and written communication skills, with the ability to effectively engage with prospects and present complex ideas in a clear and concise manner. Persuasive Selling: Demonstrated ability to articulate the value proposition and create interest in complex solutions, using consultative and solution-based selling techniques. Goal-Oriented: Self-motivated individual with a strong drive for achieving targets and delivering results. Relationship Building: Exceptional interpersonal skills and the ability to build and maintain relationships with a diverse range of stakeholders. Organization and Time Management: Strong organizational skills with the ability to manage multiple priorities and deadlines effectively. Flexibility: Willingness to adapt to evolving market conditions and changing priorities within a dynamic startup environment. What does SOCRadar offer teammates? • Talented and Experienced Teammates, • Private Health Insurance, • Remote working environment and flexible working arrangements • SOCRadar Academy E-learning Platform, and annual educational budget • Birthday Day off.$41k-64k yearly est. 60d+ agoSenior Corporate Counsel, Commercial and Compliance
Nasco--Nasco
Remote job
The Senior Corporate Counsel, Commercial & Compliance operates under general direction and is responsible for providing legal and regulatory guidance to the organization. This person negotiates and drafts complex commercial transactions, including technology agreements, and provides compliance guidance and support throughout the organization to ensure our products and services comply with all applicable laws and regulations. This role requires sound judgment, business acumen, and the ability to partner effectively with cross-functional teams. Previous experience managing others is required. Responsibilities Essential Roles and Responsibilities: Drafts, reviews, and negotiates a wide range of complex technology agreements, including licensing, customer and vendor agreements and strategic partnerships Advises on contract structure and associated risks, ensuring alignment with organizational goals and regulatory requirements Collaborates with business partners on agreement structure and strategy, execution, and ongoing contractual obligations Serves as the legal subject matter expert on federal and state healthcare laws and regulations, including HIPAA Provides legal guidance on privacy and data security issues Reviews, interprets, and advises on applicable laws and regulations related to our products and services, including for our Medicare Advantage and ACA Exchanges business Interacts with vendors and customers on legal and regulatory issues Serves as our Compliance Official; supports compliance initiatives, including audits, training, and policy development Partners with key compliance stakeholders including product teams and HR to deliver clear regulatory guidance, effective compliance training and awareness campaigns. Creates and delivers training programs for employees Assists in the investigation of compliance issues and works to resolve any identified violations or concerns, supporting remediation efforts as needed Supports third party risk management programs, including advising and providing guidance on customer, supplier and partner compliance programs Qualifications Required Knowledge, Skills, and Abilities: Excellent negotiation and drafting skills with the ability to communicate complex legal and regulatory concepts clearly and concisely Excellent organizational skills and attention to detail, with the ability to manage multiple priorities and deadlines effectively Strong analytical and problem-solving capabilities, with the ability to approach complex compliance issues strategically Exceptional communication and interpersonal skills, with the ability to work collaboratively with diverse teams and stakeholders Ability to maintain strict confidentiality and exercise discretion in sensitive legal matters Ability to identify and mitigate legal and business risks and provide practical solutions to complex issues to support our compliance programs Ability to work effectively in a fast-paced environment and manage multiple priorities with attention to detail Collaborative mindset with the ability to work cross-functionally and build strong relationships with internal and external stakeholders Ability to lead a team, including management, development and growth of individuals as well as mentor others Experience: 10 years of experience as a practicing attorney, including experience working in an in-house legal department 5 years of experience managing the work of others Significant experience negotiating complex commercial transactions, including technology agreements, SaaS and other licensing agreements Experience providing counsel on compliance issues, including related to HIPAA Experience supporting Medicare Advantage and ACA Exchanges business Required Training, Certification and Education: Juris Doctor (JD) degree from an accredited law school. Licensed to practice law Working Conditions: Must be able to use equipment at workstation for up to 8 hours daily Working remotely Up to 10% travel required Benefits Overview At NASCO, we trust our workforce to be fully remote, working from their home . This benefit offers significant, personalized outcomes for each associate including work/life balance, savings on commuting, work clothing, and increased time to spend on personal activities. Our full benefit package is designed to support the physical, mental, and financial health of our associates. We offer: Physical and Mental Health Benefits Choice of Blue Cross Blue Shield Medical, Dental, and Vision Plans Telehealthcare - for Medical and Behavioral visits Generous PTO with buy/sell options 9 Company holidays, a floating day off, and a day off for volunteering Employee Assistance Program Wellness program - earn insurance discounts or credit towards health-related items Financial Health Benefits 401K Plan with employer matching contributions Company-funded spending/reimbursement accounts to help with out-of-pocket medical expenses Bonus and Recognition programs Tuition Assistance Consultation with financial planner Basic Life & AD&D Insurance, Short and Long-Term Disability Insurance provided, and Supplemental Term Life Insurance is available Group Discount programs - mobile, technology services, etc., to help you save money Other Benefits E-Learning - Comprehensive and current library of e-learning and performance support assets, available on demand and at no cost All qualified applicants will receive consideration for employment without regard to, among other grounds, race, color, religion, national origin, sexual orientation, age, gender identity, protected veteran status or status as an individual with a disability. Must have legal authority to work in the US. We will not accept applicants that use AI when answering the screening questions. Applicants who use AI to answer any questions or to complete their application will not be considered for employment.$119k-176k yearly est. Auto-Apply 47d agoRemote Learning Management System (LMS) Support / E-Learning Content Assistant
Evolution Sports Group
Remote job
Remote Remote Learning Management System (LMS) Support / E-Learning Content Assistant Evolution Sports Group is a leading provider of online educational content and learning management systems (LMS) for sports organizations and individuals. We are seeking a highly motivated and detail-oriented individual to join our team as a Remote LMS Support / E-Learning Content Assistant. Responsibilities: - Provide technical support and assistance to clients using our LMS platform - Troubleshoot and resolve any technical issues reported by clients - Assist in the creation and maintenance of e-learning content, including videos, quizzes, and other interactive materials - Collaborate with the content team to ensure all materials are accurate and up-to-date - Conduct quality assurance checks on all e-learning content to ensure functionality and user-friendliness - Communicate regularly with clients to gather feedback and make necessary updates to the LMS and e-learning materials - Stay up-to-date on industry trends and best practices in e-learning and LMS management - Assist with training and onboarding of new clients on our LMS platform - Provide excellent customer service and support to all clients, addressing any questions or concerns in a timely and professional manner - Work closely with the development team to identify and resolve any technical issues or bugs in the LMS platform Requirements: - Associates or Bachelor's degree in instructional design, education, or a related field - 2+ years of experience in e-learning development and/or LMS support - Strong technical skills and proficiency with learning management systems, preferably Moodle or Canvas - Experience with video editing software and authoring tools, such as Articulate Storyline or Camtasia - Excellent communication and interpersonal skills - Strong attention to detail and ability to manage multiple tasks and projects simultaneously - Self-motivated and able to work independently in a remote setting - Passion for education and a desire to make a positive impact in the sports industry Benefits: - Competitive salary - Full-time, remote position with flexible hours - Opportunity for growth and advancement within the company - Collaborative and supportive team environment - Access to cutting-edge technology and tools for e-learning development and support If you are passionate about education and have experience with e-learning development and LMS support, we encourage you to apply for this exciting opportunity to join our team at Evolution Sports Group. We are committed to providing top-quality online educational content and support to our clients, and we are looking for a dedicated individual to help us achieve our goals. Package Details Compensation & Bonuses Competitive Pay Rate: $40-$60/hr based on experience and performance Paid Training: $40/hr for 1-week onboarding training Training Completion Bonus: $700 instant incentive after setup and training Work Schedule Flexible Scheduling: Choose Full-time (30-40 hrs/week) or Part-time (20 hrs/week) Options for morning, afternoon, or evening schedules No weekends required unless preferred Remote Work & Equipment 100% Remote Position - U.S.-based only Company-Provided Home Office Setup, including: High-performance laptop (Mac or Windows), Dual monitors, Printer/scanner, Headset + workstation accessories, Stipend for internet or electricity support Employee Benefits Package Paid Time Off (PTO) + Paid Sick Days Health, Dental & Vision Insurance Mental Health Support Access (virtual consultations) Paid Holidays 401(k) Retirement Savings Option (where applicable) Career Growth & Stability Guaranteed long-term placement with stable weekly hours Fast-track promotion opportunities every 3-6 months Company-sponsored certifications & skills training Internal mobility program - move into leadership, QA, HR, or project roles Extra Perks Monthly wellness allowance Employee recognition rewards Birthday stipend or digital gift card Annual performance review with salary increase potential$29k-39k yearly est. 9d agoSoftware Engineer III[80606]
Onward Search
Remote job
Onward Search is partnering with a leading tech client to hire a Software Engineer III to help build the next generation of developer infrastructure and tooling. If you're passionate about making developer workflows faster, smarter, and more scalable, this is the role for you! Location: 100% Remote (EST & CST Preferred) Contract Duration: 6 months What You'll Do: Own and maintain Bazel build systems and related tooling Scale monorepos to millions of lines of code Collaborate with infrastructure teams to define best-in-class developer workflows Develop and maintain tools for large-scale codebases Solve complex problems and improve developer productivity What You'll Need: Experience with Bazel build system and ecosystem (e.g., rules_jvm_external, IntelliJ Bazel plugin) Fluency in Java, Python, Starlark, and TypeScript Strong problem-solving and collaboration skills Passion for building highly productive developer environments Perks & Benefits: Medical, Dental, and Vision Insurance Life Insurance 401k Program Commuter Benefits eLearning & Education Reimbursement Ongoing Training & Development This is a fully remote, contract opportunity for a motivated engineer who loves working in a flow-focused environment and improving developer experiences at scale.$90k-128k yearly est. 1d agoSenior Digital Learning Video Associate
Jpmorgan Chase & Co
Columbus, OH
JobID: 210687312 JobSchedule: Full time JobShift: : Are you an independent and collaborative thinker with experience in designing, developing, and implementing engaging and effective learning experiences and videos for diverse audiences? Then this is the role for you! As a Senior Digital Learning Video Associate, you will have a pivotal role in designing, developing, and implementing engaging and effective learning experiences for diverse audiences. You'll lead end-to-end video production-storyboarding, scripting, shooting, editing, and post-production-to create high-impact multimedia content that brings learning objectives to life. Serving as the liaison with Subject Matter Experts (SMEs), you'll capture expert insights on camera and translate them into compelling visual narratives. You will explore innovative methods to improve learning retention, leveraging your instructional design, eLearning development, and video production skills. Adhering to established procedures and design standards, you'll craft solutions that resonate with the modern learner. Additionally, you will design and develop dynamic, responsive digital learning solutions using cutting-edge web technologies-ensuring optimal performance, speed, scalability, and seamless integration of rich video assets. Job Responsibilities * Produce high-quality digital platforms, videos, and graphics by leveraging extensive experience with industry-standard applications such as Vyond, Figma, Synthesia, and Adobe Creative Cloud, including Premiere Pro, After Effects, Audition, Animate, Illustrator, and Photoshop. * Apply design thinking, digital design, and agile development processes to recommend improvements to existing workflows. Actively contributes and collaborates within a team, iterating on solutions, demonstrating flexibility and adaptability, and exploring new tools and approaches to deliver solutions efficiently and at scale. * Manage all aspects of learning development projects using agile methodologies, from needs analysis to implementation. * Stay informed about emerging technologies and trends to bring fresh ideas to digital platform projects. * Ensure quality control (QC) checks are conducted for all digital solutions, and that all training materials are thoroughly reviewed and approved by necessary stakeholders, adhering to established procedures and standards for design and accessibility. * Engage with project sponsors, management, business stakeholders, and Subject Matter Experts (SMEs) to understand needs, provide recommendations, and develop learning products focused on enhancing employee experience and performance. * Hold all project stakeholders accountable for content delivery, review, and approval deadlines, escalating issues as needed. Required qualifications, capabilities and skills * 5+ years of proven expertise in Instructional design, specializing in the development of interactive e-learning modules that enhance learner engagement and retention through innovative design and collaboration with subject matter experts, complemented by experience in training * Proficiency in digital multimedia tools including Adobe Premiere Pro, Adobe After Effects, Vyond, Figma, Synthesia, Adobe Captivate, and Camtasia * Proficiency in the design, production, and editing of video-based learning while applying instructional design principles to engage learners and meet instructional objectives * Demonstrated ability to swiftly learn and adapt to new tools and processes, with expertise in content development and effective management of multiple projects in a fast-paced, deadline-driven, and agile development environment * Demonstrated ability to work both independently and collaboratively towards achieving desired outcomes, with strong skills in engaging in a proactive feedback process * Strong time and project management skills, demonstrated by timely task completion and high-quality deliverables * Experienced in and assist with the ongoing updates and improvements of the CMS, ensuring all content is optimized for performance and user engagement * Your resume must include a comprehensive portfolio that showcases your instructional design, video production, and development skills, featuring an original high-quality videos using Adobe Premier, Adobe After Effects and/or Vyond. Preferred qualifications, capabilities and skills * Bachelor's degree in instructional design, computer science, digital learning design technology, multimedia technology, or a related field is preferred, or equivalent extensive work experience * Proficiency in multiple design and development tools/programs gamification, audio/video studio production and editing, generative content using artificial intelligence, 3D modeling, and Microsoft Office tools$58k-85k yearly est. Auto-Apply 2d agoGTM Enablement Partner
Dropbox
Remote job
Role Description The Regional GTM Enablement Partner will be responsible for building and delivering enablement programs for sales teams within the NAMER region. The ideal candidate will have a strong background in sales enablement, with a focus on driving performance through programmatic design and implementation, effective training, coaching, and support. Responsibilities Develop and execute regional enablement strategies that align with global strategy and Sales Plays. Design, deliver, and manage enablement programs for sales teams, ensuring they are equipped with the necessary skills, knowledge, and resources to succeed. Partner with the Sales Leadership in NAMER to align programs and strategy with their priorities, targets, and initiatives. Conduct needs assessments to identify skill gaps and training requirements for sales teams. Develop and deliver training sessions, workshops, and e-learning modules focused on GTM opportunities, sales plays, product knowledge and other relevant topics. Monitor and evaluate the effectiveness of training programs, making adjustments as needed to improve outcomes. Build strong relationships with regional sales leaders, sales teams and other key stakeholders to ensure alignment and collaboration. Serve as a trusted advisor to sales leaders, providing guidance on best practices, tools, and resources to drive sales performance. Collaborate with global enablement leader to share insights, best practices, and ensure consistency in enablement efforts. Provide ongoing support and coaching to sales teams, helping them to leverage enablement resources effectively. Manage regional enablement budgets, timelines, and resources to ensure successful program delivery. Establish key performance indicators (KPIs) to measure the effectiveness of sales skilling and process initiatives. Track and analyze training outcomes, sales performance metrics, and feedback to continuously improve enablement programs. Present regular reports and insights to senior leadership on the impact of enablement efforts. Requirements Minimum of 5 years of experience in sales and/or sales enablement or training Bachelor's degree in Business, Sales, Marketing, or a related field Deep understanding of GTM Sales Plays, sales processes, methodologies, and best practices Proven ability to develop and deliver effective training programs Strong project management and organizational skills Excellent communication, presentation, and facilitation skills Ability to work collaboratively in a fast-paced, dynamic environment Preferred Qualifications Experience with enablement tools (e.g. Highspot platform) or other platforms is a plus Experience with Sales Competency frameworks (e.g. SPICED) and individual skills assessments Experience in a B2B SaaS company Compensation US Zone 1 This role is not available in Zone 1 US Zone 2$110,200-$149,000 USDUS Zone 3$97,900-$132,500 USD$110.2k-149k yearly Auto-Apply 4d agoTraining Scheduler
National Safety Council
Remote job
Save lives, from the workplace to anyplace. The National Safety Council is America's leading nonprofit safety advocate. We focus on eliminating the leading causes of preventable injuries and deaths. Through leadership, research, education, and advocacy, NSC focuses on areas where most unintentional injuries and deaths occur. We are currently looking for a Training Scheduler to join us in our mission to save lives and prevent injuries. Position Highlights: Provide quality customer service to various parties, including students, instructors, training centers, and other stakeholders in an omnichannel contact center environment. Assist with complex and/or escalated customer contacts. Provide administrative support for state programs, assuring accuracy and compliance with specific program regulatory and/or contractual requirements. Coordinate multiple training schedules across all Roadway Safety programs, including, but not limited to, state and court programs. Manage all scheduling and administration of direct training course logistics that span DDC courses, WorkZone courses, instructor eLearning, instructor development, onsite training, virtual delivery, and continuing education courses (CECs). Research and drive resolution to a wide variety of complex problems pertaining to the delivery of training programs. Use analytical skills to recommend change management tactics for systems and processes to drive efficiency. What You'll Do: Professionally handle customer support calls, chat, email and/or other communication, meeting defined performance expectations and contractual regulatory requirements. Follow documented customer interaction flows. Provide specific and unique program information accurately to customers. Apply empathy, listening, and service techniques to defuse situations and avoid contact escalation. Use job aids, reference materials, and program training, and apply problem-solving skills to assist customers. Accurately enter customer information into business systems and complete routine transactions. Efficiently communicate through chat and email to research and resolve customer inquiries. Accurately input student data and process live credit card payments while maintaining data confidentiality. Clearly and concisely document customer interactions with account notes in business systems. Research and resolve complex customer issues/problems and communicate result. Provide Level 2 customer support via escalated phone calls, chat support, and email. Draft and submit written correspondence to customers and outside entities such as state agency, courts, probation officers, etc. as requested. Manage training calendars across all DDC & Work Zone programs including state/court programs. Support all delivery methods of in-person, eLearning, instructor development, onsites, virtual courses, and CECs. Prepare schedule of classes by program with attention to regulatory compliance and meeting program registration demand. Negotiate classroom arrangements with rental facilities to include space size needs, parking, audio-visual, cost, etc.; search for alternative spaces when rental fees are high as to increase program ROIs; adhere to budgeted amounts and provide variance documentation when overages occur; handle facility invoicing. Support scheduling and coordination of Master Trainers and part-time or contract instructors for training. Review instructor schedules completed by other colleagues prior to publishing for accuracy and completeness. Prepare instructor class confirmations. Manage instructor class monitoring schedules by program to include new instructors for certification, routine quality monitoring, and covert monitoring. Support training scheduling and process coordination for special needs and/or out-of-state customers. Input and track product and class form orders needed for scheduled training. Be proactive to avoid rush shipments and unnecessary expenses. Handle sales leads as assigned for state/court training in designated states. Convert leads to opportunities to sales while meeting all required timelines for customer follow-up. Manage onsite training administration from start to finish, including but not limited to: proposal creation, scheduling, communication, product orders, customer invoicing, instructor expenses, etc. Review, research, and manage all NSCL eLearning customer registrations and completions. Communicate system issues that have an impact internally and/or to external customers. Propose solutions when connected to your area of expertise. Provide administrative and customer service support to internal colleagues, consumers, training centers, and instructors. Maintain current knowledge of regulatory requirements; assure excellence and compliance at all levels of program service, both verbally and in writing. Support the Training Center Coordinator with instructor renewal processes, new training center and instructor acquisition, state licensing processes, etc. Assist existing training centers with orders of training materials and class forms; resolve problems through research and communication. Provide general feedback from customers/instructors/training centers about program administration, service, and NSC guidelines to colleagues. Work cooperatively with program staff to develop and maintain the current manual of rules and procedures for training centers and instructors. Provide project support to management as regards marketing, development, and revision of forms/procedures, correspondence, report writing, data analytics, trends, etc. Perform other related duties as assigned. We're Looking for Someone with: Associate's degree and 3-5 years of relevant experience, preferably in a contact center environment. Bachelor's degree preferred. Proficient with Microsoft Excel & Word. This is a remote position. Hourly rate for this role is: $21.75. Reasons You'll Love it here: NSC cares about the safety, health, and overall well-being of our employees. We offer competitive benefits, resources, and tools to promote a work-life balance that supports employees during all phases of life. We offer the following: At least 20 PTO days accrued 1 st year and 11 paid holidays Flexible work arrangements Comprehensive medical, dental, vision, and life insurance plans Flex spending accounts for medical and dependent care 403(b) & Roth 403(b) with employer match up to 6% Reimbursable training Dress for your day Our hiring process is designed to give you the opportunity to shine at each step. It starts with an assessment where you really showcase your drive for the role. From there, candidates selected for the first interview will discuss their skills and how they fit with our team. If you're a match, the second interview takes a deeper dive into your background and how you can contribute to our goals. After that, we'll make our final decision and let you know the outcome. This is our usual process, and we're excited to get to know you along the way!" NSC is an equal opportunity employer.$21.8 hourly Auto-Apply 60d+ agoSoftware Trainer (Remote)
Auditboard
Remote job
Who We Are Having surpassed $300M ARR and continuing to grow, AuditBoard is the leading audit, risk, ESG, and InfoSec platform on the market. More than 50% of the Fortune 500, including 7 of the Fortune 10, leverage our award-winning technology to move their businesses forward with greater clarity and agility. And our customers love us: AuditBoard is top-rated on G2.com and Gartner Peer Insights. At AuditBoard, we inspire each other to innovate and are proud of what we are producing. We spend each day thinking of new ways to help our customers and contribute to the greater good of our company and our surrounding communities. We are all about assisting each other and breaking through barriers to create the most loved audit, risk, ESG, and InfoSec platform by our customers. This is how we have become one of the 500 fastest-growing tech companies in North America for the sixth year in a row, as ranked by Deloitte! Why This Role is Exciting As a Software Trainer at AuditBoard, you will be the key driver in enabling customer adoption and success through engaging and scalable virtual instructor-led learning content. You'll join a collaborative team with a mission to redefine the customer learning journey for our modern SaaS platform. This role involves significant ownership, requiring you to work independently, manage complex projects, and operate effectively in a fast-paced environment. We're looking for a proactive educator and dynamic presenter who is excited to immerse themselves in a complex industry, own the content lifecycle from scratch, and deliver world-class training. You will be instrumental in a large-scale initiative to maintain existing materials and develop innovative new content. Bring your ideas, your passion for adult learning methodologies, and your understanding of how training directly impacts the broader business. Key Responsibilities I. Customer Consultation & Learning Strategy Own the Training Discovery Process by leading calls with Enterprise customers and internal Onboarding Project Leads to conduct detailed needs analyses. Design Customized Curricula by translating complex customer requirements and unique platform configurations into tailored learning objectives and comprehensive training plans. Serve as the learning and development expert for internal stakeholders, ensuring all training strategies align with customer implementation goals. II. Content Design & Development Design, develop, and maintain effective, engaging, and high-quality learning content for diverse adult learners. Create comprehensive instructor-led training (ILT) materials, including detailed facilitator guides, visually engaging presentation decks, and practical in-system exercises. Collaborate with Subject Matter Experts (SMEs) to validate content accuracy and ensure alignment with the latest software features and industry best practices. Own product and feature updates for select AuditBoard modules, updating content as needed and facilitating train-the-trainer sessions for teammates as needed. III. Training Delivery & Evaluation Deliver exceptional Virtual Instructor-Led Training (VILT) sessions-both standard recurring classes for the general customer base and customized sessions for Advanced and Elite subscription customers. Help manage and maintain all course materials within the Learning Management System (LMS), ensuring version control and ease of access. Assist in the continuous assessment and quantitative evaluation of training effectiveness, providing data-driven recommendations for curriculum improvement. Attributes for a Successful Candidate 3+ years of professional experience in a Software Training role within a SaaS (Software as a Service) environment. Demonstrated ability to create and deliver high-quality VILT content to external, enterprise-level customers. Proven experience in conducting needs analysis and requirements gathering with internal and external stakeholders. Strong verbal and written communication skills, with experience communicating directly with customers outside of training sessions (discovery calls, email correspondence). Expert knowledge and practical application of Adult Learning Theory and best practices (e.g., ADDIE, SAM). Proficiency in utilizing presentation software (e.g., Google Slides, PowerPoint) and virtual meeting platforms (e.g., Zoom, Microsoft Teams). Ability to leverage AI to enhance learning experiences for customers and increase content development efficiency. Nice to Have Experience administering or developing content within an LMS (Skilljar, Docebo, etc.). Familiarity with eLearning authoring tools (e.g., Articulate Storyline/Rise, Captivate) and/or video editing software (e.g., Camtasia, Loom). A background in Audit, Risk, or Compliance technology is a plus. Our Company Values Customer obsession: Apply relentless focus on listening to and understanding customers as the core of everything we do Win, together: Drive to be the best while supporting each other's success Gritty resilience: Thrive in a fast-paced and dynamic environment, balancing immediate priorities with big-picture strategic goals Personal improvement: Stay eager to share insights, seek feedback, and continuously learn Constant innovation: Challenge the status quo and drive improvements Perks* Launch a career at one of the fastest-growing SaaS companies in North America! Live your best life (LYBL)! $200/mo for anything that enhances your life Remote and hybrid work options, plus lunch in the Cerritos office Comprehensive employee health coverage (all locations) 401K with match (US) or pension with match (UK) Competitive compensation & bonus program Flexible Vacation (US exempt & CA) or 25 days (UK) Time off for your birthday & volunteering Employee resource groups Opportunities for team and company-wide get-togethers! *perks may vary based on eligibility/location Please note that background checks are required. Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. This role may have access to highly sensitive data, including employee data, customer data, company financials, and proprietary product information. We love building strong partnerships, but please note that AuditBoard cannot accept unsolicited resumes from agencies. Any submissions without a signed agreement in place will not create a fee obligation. #LI-Remote$64k-77k yearly est. Auto-Apply 24d agoCuration Internships - Summer 2026
Opensesame
Remote job
OpenSesame is transforming workforce development with an AI-powered marketplace of 60,000+ skill-building courses and learning pathways. We help organizations build skills and stay compliant through a high-quality content catalog, seamless LMS/LXP integrations, and advanced capabilities like skills-based curation and multilingual content creation. More than 2,000 companies, including 150+ of the Global 2000, rely on OpenSesame to develop the world's most productive and admired workforces. Learn more: ************************ Internship Overview OpenSesame seeks passionate, driven students to join our paid summer internship program and gain hands-on experience in a fast-growing, remote-first B2B SaaS company developing AI-powered products that help organizations upskill their people, transform performance, and fuel long-term growth. In this immersive program, you'll join one of several teams within our Curation organization-Curation, Exclusive Content, or Catalog-and play a key role in shaping the learning content that powers OpenSesame's global marketplace. Whether you're curating high-quality courses to meet diverse customer needs, developing exclusive video-based content with our production team, or organizing and optimizing our vast catalog of eLearning courses, you'll gain hands-on experience in how great learning experiences are built, refined, and delivered. Along the way, you'll collaborate with cross-functional teams, connect with OpenSesame's leadership, and explore how AI, data insights, and creative problem-solving drive innovation in digital learning and course development. When you apply, you'll complete one application that includes a short creative project and rank your top three team preferences. After reviewing your application, we'll match you with the team that best aligns with your skills, interests, and goals for the summer. About the Curation Teams Curation Team At the heart of transforming the learning experience for our customers, the Curation Team brings in top publishers, selects the right courses to meet diverse training needs, and curates and refines our catalog to deliver impactful learning pathways that elevate the eLearning experience. Exclusive Content Team At OpenSesame, the Exclusive Content Team creates and curates high-quality eLearning courses that meet the evolving needs of our customers. By partnering with top publishers and industry experts, we produce innovative, engaging training programs that redefine the learning experience and drive professional growth. Interns support content production using Simon, our AI-powered course authoring tool-preparing and publishing videos, managing assets, and helping create short, impactful educational content. Catalog Team Keeps OpenSesame's catalog dynamic, organized, and easy to navigate for learners worldwide. Every course is thoughtfully curated, up to date, and easily discoverable to support professional growth. Interns gain hands-on experience managing a large eLearning catalog, working with data, and improving course accessibility. This team is an ideal fit for those interested in library science, data organization, or content curation. Performance Objectives By 2 Weeks Learn how OpenSesame's Course Development & Curation teams build, organize, and maintain eLearning content. Get familiar with key systems, tools, and workflows used to manage and improve course quality. Support your assigned team with foundational tasks such as data organization, file management, or course review. By 30 Days Contribute to an active project such as improving course organization, supporting new content launches, or enhancing catalog accuracy and structure. Explore ways to use AI tools to streamline workflows, analyze content data, or improve course mapping and recommendations. Collaborate with cross-functional teams to align content initiatives and use data insights to identify opportunities to enhance course quality, accessibility, and engagement. By 60 Days Take ownership of a focused project such as optimizing catalog categories, developing internal documentation, or piloting an AI-assisted content improvement process. Present your project outcomes and recommendations to your team or leadership group. Creative Project Requirement: As part of your application, you are required to submit a creative project that helps us get to know you beyond your resume. You're encouraged to choose any format that best represents you - for example, a short video (under 5 minutes), slide deck, written reflection, cover letter, vision board, Miro board, or another medium that showcases your ideas and personality. In your project, please answer the following three questions: How do you see OpenSesame fitting into your career journey or long-term goals? What strengths, skills, or perspectives will you bring to OpenSesame to make an impact and contribute to our mission? What excites you most about working with AI, and how do you think it can shape the future of learning and work? You'll share a link to your project as part of your application. To ensure your project is effectively reviewed, please keep it concise and focused. Think of it as your opportunity to show us how you bring ideas to life and what makes your perspective stand out. We're drawn to curiosity, creativity, and authentic expression. Additional Program Details Application Closes: Friday, 27th February 2026 Program Dates: Anticipated Start: Tuesday, 16 June 2026 Anticipated End: Friday, 28 August 2026 (We can adjust up to two weeks earlier for students returning to school before the program concludes) Commitment: Full-time (40 hours/week) Eligibility and Location: Must be a current student enrolled in a college/university program or have graduated within the past 12 months (undergraduate, postgraduate, or associate programs accepted) This position is fully remote and can be based anywhere in the U.S. Compensation: Standard: $18/hour Fully Remote Role: Interns must have a personal computer and access to consistent high-speed internet during working hours. Opportunities and Expectations: OpenSesame's internship program is immersive and growth-focused, pairing each intern with a dedicated mentor and offering meaningful, hands-on projects that make an impact. You'll also take part in professional development sessions, networking opportunities, and book club discussions, receive volunteer time off to give back to your community, and gain full access to our course catalog for your own learning and development. Interview Process: When you apply, you'll submit one application, which includes your creative project and team preferences. After the application review, selected candidates will be invited to a virtual OpenSesame webinar to learn more about our company, culture, and internship program. Following the event, all candidates will move forward to interviews with the hiring manager and team for the department they're being considered for. Ready to make an impact? Apply now and bring your creativity, energy, and problem-solving skills to OpenSesame. We're excited to see what you'll bring to the table! Equal Employment Opportunity: OpenSesame is an Equal Employment Opportunity and Affirmative Action employer that values and welcomes diversity. We do not discriminate on the basis of various legally protected characteristics, including criminal history, and strive to provide reasonable accommodations to qualified individuals with disabilities. We prioritize safety and security and may use your information accordingly, and you can contact us for assistance or accommodations during the job application process. For more information on our Diversity, Equity, and Inclusion initiatives, click here. CPRA (California Candidates): When you submit your application, OpenSesame may collect and use your personal information in accordance with our privacy policy and the CPRA. This may include personal details and employment history, and will only be used for employment-related purposes. We may share this information with third-party service providers, but we will not sell it to third parties. If you have any questions or concerns, please contact us, and for more information on your rights under the CPRA, refer to our privacy policy or the California Attorney General's website.$18 hourly Auto-Apply 19d agoCoordinator, Learning Services (LMS Administrator)
Cogstate
Remote job
At Cogstate, we're advancing the science of brain health - making it faster, easier, and more accurate to assess cognition across clinical trials, healthcare settings, and everyday life. Our digital cognitive assessments are trusted by researchers, clinicians, and pharmaceutical partners around the world, helping to drive breakthroughs in neuroscience and improve outcomes for people living with neurological conditions. Founded on decades of cognitive science and backed by rigorous validation, Cogstate's assessments are used in more than 150 countries and over 2,000 clinical trials. Our global team of experts - spanning psychology, data science, operations, and technology - works together to solve complex challenges in brain health assessment, always with a patient-first mindset. Whether we're supporting a multinational Alzheimer's trial or developing tools to bring cognitive testing into routine care, our work is meaningful, collaborative, and constantly evolving. At Cogstate, we're not just imagining the future of brain health - we're building it. That's why we're seeking a Coordinator, Learning Services accountable for supporting the Learning Services team by efficiently organizing and executing learning content initiatives. Key responsibilities include creating, adding, and revising content within the Learning Management System (LMS), scheduling project meetings and timelines, effectively communicating across portfolio teams, and ensuring the timely delivery of completed training materials. The coordinator also ensures that all team members adhere to the established project schedule. The LMS Administrator is responsible for the effective delivery, communication, and management of e-learning programs, ensuring they align with the organization's training objectives. The ideal candidate for this position should be detail-oriented, capable of multitasking, and comfortable working independently in a dynamic, fast-paced environment. These activities help ensure that projects are executed efficiently and effectively, meeting the organization's goals and objectives Key Responsibilities Training Coordination: Organizing, scheduling, and completing projects for training deliverables and managing training content within the LMS. Course Development and Maintenance: Develop and maintain eLearning courses, ensuring they are up-to-date and meet the organization's standards Technical Support: Provide technical support to users, troubleshoot issues, and ensure the LMS is functioning correctly Content Management: Upload, organize, and manage learning content within the LMS System Optimization: Collaborate with internal teams to identify areas for improvement and suggest modifications to optimize the system Reporting: Generating reports to monitor client training progress and course completion rates. Meeting Coordination: Schedule and organize project meetings. Documentation and Reporting: Manage project-related paperwork such as emails and other forms of communication Risk Management: Identify and raise potential problems and technical issues to the Learning Services Team Quality Control: Ensure that project deliverables meet the required quality standards and specifications Communication: Act as a liaison between the project team and stakeholders, ensuring clear and effective communication. Requirements Bachelor's degree and/or 2+ years of relevant experience. A minimum of 2 years of experience in LMS administration is required. Proficiency in Administering an LMS, specifically Absorb or a similar learning management system, is necessary. Experience in mid to large size corporate LMS required (Absorb, Cornerstone, Workday, Continu, Bridge, Docebo, or similar). Intermediate knowledge of Microsoft 365 is required. Articulate 360 certification is preferred, or candidates should be willing to obtain certification. Previous experience in project management, service-related fields, or administrative support is preferred. Skills, Knowledge and Specialist Expertise Communication Skills: Strong written and verbal communication abilities to interact effectively with users and stakeholders. Organizational Skills: Capable of managing multiple tasks and prioritizing effectively. Technical Proficiency: Skilled in using learning management systems and other educational technologies. Flexibility: Can adapt to changing needs and dynamic environments. Analytical and Problem-Solving Abilities: Able to troubleshoot technical issues and analyze system performance. Eagerness to Learn: Demonstrates a strong desire to learn and actively seeks feedback to adapt to new circumstances. Attention to Detail: Meticulous in problem-solving, ensuring accuracy, procedure adherence and motivated to enhance the educational process. Thrive in Fast-Paced Environments: Possesses strong organizational skills and excels under pressure. Interpersonal Skills: Exhibits excellent interpersonal skills and proven ability to learn quickly, plan effectively, and take initiative. What's In It For You Remote Work Practices: Cogstate is a virtual first company. Cogstate employees can work from anywhere where Cogstate is registered to business within the United States, Australia, or the United Kingdom! Generous Paid Time-off: Cogstate employees receive 20 days of vacation leave, 10 days of personal leave and 10 paid public holidays. 401(k) Matching: As you invest in yourself and your future, Cogstate invests in you too: we match up to3% of your yearly salary in Cogstate's 401k program. Competitive Salary: We offer competitive base salaries plus additional earning opportunities based on the position. Health, Dental & Vision Coverage: We've invested in comprehensive health & dental insurance options with competitive company contributions to help when you need it most. We also offer free vision insurance for all full-time employees. Short-Term & Long Term Disability Life Insurance: 100% employer sponsored Pre-Tax Benefits: Healthcare and Dependent Care Flexible Spending Accounts Learning & Development Opportunities: Cogstate offers a robust learning program from mentorships to assistance with programs to improve knowledge or obtain certifications in applicable areas of interest. Wage Range$55,000-$65,000 USD Our Culture We bring our whole selves to work every day. We're courageous and we deliver together. We're passionate individuals who enjoy working together. We're brave enough and care enough to have the right conversations to get the best outcome and are famous for our can-do attitude. We see challenges as opportunities and move with pace to achieve our goals. If you're ready to help us in our journey to optimize the measurement of brain health around the world, please apply now! Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on the company. If you need assistance in applying please email *****************************. Privacy Notice for Job Applicants Cogstate is committed to protecting your personal data. We collect and process your information for recruitment purposes in compliance with applicable laws, including the Australian Privacy Principles (APPs), the UK General Data Protection Regulation (UK GDPR), California Consumer Privacy Act (CCPA), Virginia Consumer Data Protection Act (VCDPA), Colorado Privacy Act (CPA), and similar laws in other jurisdictions. For more information on how we collect, use, and protect your data, and your rights under these laws, you can find Cogstate's privacy policy by clicking here.$55k-65k yearly Auto-Apply 4d agoSenior Revenue Enablement Manager - Customer Success Operations
Human Interest
Remote job
Human Interest is on a mission to ensure that people in all lines of work have access to retirement benefits. More than half of all working Americans are not saving enough for their future. Too often, it's because they are employed by a company that doesn't offer a retirement plan. Human Interest is changing that by making it affordable and accessible for small and medium-sized businesses to offer employees a path to financial independence through retirement savings. We're a high-growth fintech company changing the retirement industry. We are backed by a number of investors. This includes funding from Marshall Wace and Baillie Gifford, as well as top investors such as BlackRock, TPG (The Rise Fund), SoftBank, Glynn Capital, NewView Capital, USVP, Wing, Uncork, and more. About the role As our Revenue team scales for its next phase of significant growth, we're looking for an imaginative, adaptable, and people-centric Sr. Revenue Enablement Manager. This pivotal role exists to create meaningful, practical, and scalable learning experiences that directly empower our Customer Success teams to work seamlessly, operate more efficiently, and drive predictable Customer satisfaction results. You'll be instrumental in designing, developing, and maintaining the future of our impactful learning programs, all while facilitating world-class training. Acting as a thought leader to ensure a seamless experience, this is a hands-on role where you'll roll up your sleeves and collaborate extensively with Revenue, CSO leaders, and other Enablement team members. This role reports to the Manager, Revenue Enablement. You're the right fit for this role if you have a passion for the adult learning process, experience working in Sales-focused enablement, seek out collaborative environments, thrive on problem-solving, and default to action. Given our rapid pace (i.e., 24,791 mph), you'll need to thrive amidst constant change while consistently delivering successful, high-quality outcomes. What you get to do every day Content and Program Excellence Discover needs and create dynamic, internal training content that encompasses Onboarding, Continue Education, and Ad Hoc requests so CSO professionals reach their goals through strategic learning programs. Ensure alignment with Revenue organization KPIs are consistently prioritized in development, implementation, and outcomes measures for all enablement training initiatives. Strategic training deployment and modality for training. The strategic selection of training modalities is paramount, as the delivery method significantly impacts content comprehension and application. We meticulously determine the most appropriate approach-such as instructor-led (in-person or virtual), eLearning, job aids, manager-directed, asynchronous learning, microlearning, simulations, or blended approaches-based on the specific learning objectives and target audience. Optimizing our Learning Management System (LMS) for robust tracking and reporting is crucial for monitoring individual and team progress. It is important to note that Enablement does not just “check the box” when developing and deploying training, Enablement is focused on driving outcomes. Leverage AI to revolutionize CSO enablement by transforming programs into a proactive and hyper-personalized, “just-in-time” holistic environment. Identify ways to automate mundane tasks for increased efficiency, providing enhanced, data-driven training, and offering predictive insights for strategic decision-making within the programs you oversee. Ultimately utilize AI to empower CSO teams to be more effective, close more deals, and drive significant revenue growth. Impact Measurement & Continuous Improvement Evaluate program performance and provide precise, actionable feedback to CSO leaders and Managers. You will establish clear criteria for successful training completion and conduct robust assessments to effectively measure employee progress and make data-driven decisions for immediate or long-term iterations. Establish key performance indicators (KPIs) to measure the effectiveness of enablement initiatives. Track, analyze, and report on the impact of enablement programs on CSO metrics (e.g., win rates, CSO cycle length, quota attainment, pipeline velocity). Drive deliverables through the finish line ensuring the consistent provision of top-tier content and experiences. This requires maintaining rigorously updated deliverables with firm, adhered-to deadlines. You'll operate with autonomy in addressing both short-term and long-term requests for new content builds or updates. Successfully meeting these deadlines necessitates strong stakeholder communication and management skills to foster accountability among contributors and meticulously align all content with critical business objectives. Proactively communicate with both CSO and Enablement leaders and stakeholders to ensure content, programs, training sessions are aligned with strategic business needs. Champion enablement methods and approaches to drive desired outcomes, along with asking questions and seeking to understand how training or change will affect the audience and daily roles. Strategic Partnership & Cultural Advocacy Serve as an impactful collaborator with other internal teams and outside vendors when driving cross-functional deliverables. It is essential to take-the-lead and use role authority to make tough decisions, dictate how to prioritize, and help make others support the overall business need from their roles as efficiently as possible. Partner strategically with CSO leadership and subject matter experts to review training materials, identify knowledge gaps, and create a robust library of role and CSO-specific onboarding, upskilling, and continuing education content. This includes alignment with internal teams on all CSO decks, internal resources, proactive initiatives, customer success best practices. What you will accomplish Cement our enablement culture by unequivocally demonstrating the inherent value of the enablement function beyond the LMS, content, programs, and resources you help create and deploy. You will inspire unwavering trust in Enablement's ability to play an integral role in driving significant improvements across the entire organization. Deliver top-tier training assets that not only deeply engage CSO professionals but genuinely excite them about making their role responsibilities easier, empowering them to achieve unparalleled success. Your efforts will consistently yield top-tier feedback from both GTM and leadership teams. Strategically increase efficiency by proactively identifying areas ripe for process improvement and collaborating seamlessly with appropriate stakeholders to optimize key policies, processes, and procedures. What you bring to the role 5+ years of progressive experience in CSO focused training content design, education, or a related Learning and Development position, ideally within a SaaS environment. A comprehensive understanding of SaaS business motions and the customer lifecycle. Exceptional verbal and written communication skills, enabling you to influence, communicate thoughtfully, and partner effectively with cross-functional teams. Meticulous attention to detail, coupled with strong project management skills, ensuring high-quality, polished curriculum, content, and training deliverables. A proactive self-starter with an entrepreneurial spirit, eager to identify innovative learning solutions and drive impactful enablement initiatives, even in a fast-paced environment with changing requirements. Well-versed in problem identification, needs and learner analysis, educational strategies, curriculum design and requirements scoping, adult learning theory, implementation strategies, and effective evaluation and feedback methods. A background in education with corporate, startup, or SaaS experience is preferred. Familiarity with learning management systems (LMS) such as Docebo, content authoring tools like Articulate 360, and how to leverage AI and other cutting edge technology into learning experiences is a plus. Why you will love working at Human Interest Human Interest is tackling one of our country's biggest challenges - closing the retirement gap. You'll be instrumental in architecting and scaling solutions that bring financial security to employees at small and medium-sized businesses nationwide. We've made significant progress, but there is still growth ahead, offering you a unique opportunity to solve complex problems, drive innovation, and advance your career alongside a dedicated, mission-driven team. We value hard work and recognize that our team's contributions are key to our continued success. Join Human Interest and make a lasting impact by shaping the future of retirement. Our operating principles define how we work together as a team. They reflect Human Interest's unique view on what's important and what's right. Documenting this core aspect of our culture helps employees make good decisions on their own. It also helps candidates considering career opportunities critically evaluate whether they will thrive at Human Interest. Customer obsession: We're all about creating amazing experiences for our customers. We put their needs first and go the extra mile to make them smile. Long-Term Orientation: We're not just playing for today; we're building a legacy. We think big, plan strategically, and invest in our future. Autonomous and Accountable Teams: We trust our team members to take ownership and make smart decisions. We empower you to be your best self! An Escalating Bar for Talent and Performance: We're constantly raising the bar and challenging ourselves to be better. We believe in growth and continuous improvement. Fundamental Optimism: We see the glass as half full (and then we fill it up with more amazing ideas!). We believe in the power of positivity and the potential for greatness. Compensation - At Human Interest, there are a number of factors that are used to determine the appropriate pay range for each position. We take into account the cost of labor for each position in various markets across the U.S. The base salary for this position spans $110,000 - $120,000 and represents the minimum in our lowest geographic region to a maximum in our highest geographic region. The salary we offer to a new employee within this range is based on their location within the U.S., their relevant job-related skills, and experience. At Human Interest, base salary is one component of the overall total rewards package. Depending on the position, additional compensation components such as bonuses, commissions, and equity may be offered. All of our employees are offered a robust suite of physical, financial, and mental wellness benefits. In compliance with applicable laws, we do not inquire about salary history, or about criminal history prior to a conditional offer of employment. Benefits - A great 401(k) plan: Our own! Our 401(k) includes a dollar-for-dollar employer match up to 4% of compensation (immediately vested) and $0 plan fees Top-of-the-line health plans, as well as dental and vision insurance Competitive time off and parental leave Addition Wealth: Unlimited access to digital tools, financial professionals, and a knowledge center to help you understand your equity and support your financial wellness Lyra: Enhanced Mental Health Support for Employees and dependents Carrot: Fertility healthcare and family forming benefits Candidly: Student loan resource to help you and your family plan, borrow, and repay student debt Monthly work-from-home stipend; quarterly lifestyle stipend Engaging team-building experiences, ranging from virtual social events to team offsites, promoting collaboration and camaraderie. We're a great place to work (but don't take our word for it) Here's a list of our awards and accolades: Certified as a Great Place To Work (2023-2025) Fortune Best Place to Work in the Bay Area (2024) Best Places to Work by Built In (2023-2024) America's Best Startup Employers by Forbes (2020-2022, 2024) A Top Company by Y Combinator (2020-2023) Inc. Fastest Growing Companies (2021) Human Interest is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran or military status, pregnancy, or any other characteristics protected under federal, state, or local laws. Employment with Human Interest is at-will, meaning either you or the company may terminate employment at any time, with or without cause or notice, except as otherwise provided by law or written agreement. We are committed to making every stage of our application process fully accessible to all individuals. If you need a reasonable accommodation at any point in the process, please let us know at applicantaccommodations@humaninterest.com. Protect yourself against fraud and identity theft. Apply to our open positions directly via our careers page on Greenhouse. Human Interest will never ask applicants for their financial or banking information as part of our application process. All legitimate communication will come from a @humaninterest.com email address. If you have questions, please reach out to us directly at ************************* Please note Human Interest does not accept unsolicited resumes from any source other than directly from candidates. We will not consider resumes from vendors, including and without limitation search firms, staffing agencies, fee-based referral services, and recruiting agencies. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. We comply with CCPA guidelines. See more: *************************************$110k-120k yearly Auto-Apply 3d ago