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WE'RE LUMA HEALTH. Needing healthcare can be hard - getting care shouldn't be. We built Luma Health because we are all patients. We believe it should be easy to see and connect with our doctor. To get the care we need, when we need it. So, we've created solutions to fix this problem. Our technology makes messaging easier, scheduling appointments more efficient, and it modernizes care delivery from beginning to end. Customer Success Executive What YOU will do at Luma Health We are looking for a highly driven and empathetic Customer Success Executive to serve as a trusted advisor to our strategic customer base, comprising large health & hospital systems and Academic Medical Centers across the country. As a Customer Success Executive (CSE), you will play a key role in ensuring our customers derive maximum value from our products and services. You will manage a portfolio of strategic healthcare clients, responsible for building strong relationships at all levels within the customer's organization, and acting as a trusted advisor. You will be responsible for driving customer adoption, usage, satisfaction, retention, and growth, while leveraging deep industry and product knowledge to support our clients' long-term success. Key Responsibilities: Customer Relationship Management: Develop and nurture relationships with key stakeholders at healthcare organizations, including executive teams, clinical leaders, and operational managers. Serve as the primary point of contact for high-value clients, ensuring their needs are met and addressing concerns in a timely, professional manner. Onboarding & Adoption: Lead the team through the onboarding of new customers, working closely with internal teams to ensure seamless implementation and integration of our solutions into customer workflows. Drive product adoption and usage, working with clients to optimize their use of the platform and ensuring they achieve their desired outcomes. Strategic Planning & Account Growth: Work closely with clients to understand their business goals, challenges, and strategic priorities, tailoring solutions to meet their needs. Identify opportunities for upselling and cross-selling, positioning new products and features that align with customer objectives. Customer Success Strategy: Develop and implement customer success plans that align with customer goals and KPIs, ensuring measurable outcomes. Monitor customer health metrics (e.g., engagement, retention, satisfaction) and proactively address issues that may lead to churn or dissatisfaction. Conduct regular business reviews with customers to track progress, showcase value, and identify areas for improvement. Data-Driven Insights: Analyze customer data and feedback to derive actionable insights that help improve product offerings and customer success processes. Use data to drive customer outcomes, presenting reports and updates to both clients and internal stakeholders. Advocacy & Thought Leadership: Serve as an advocate for the customer within the company, ensuring their needs and feedback are communicated to relevant teams, such as Product and Engineering. Stay informed on industry trends, regulations, and technology developments in healthcare, positioning yourself as a trusted advisor to clients. Collaboration & Cross-Functional Support: Work closely with internal teams, including Sales, Product, and Support, to ensure customer needs are met and issues are resolved promptly. Provide training and education to both customers and internal stakeholders on the best practices for using our products and services. Who You Are 5+ years of relevant work experience in customer success or account management. SaaS experience preferred Excellent project management skills and ability to collaborate across multiple internal and external stakeholders Have exceptional written and verbal communication skills You have proven success in building trust and driving results for a broad range of stakeholders: senior executives, IT, and day-to-day users of the software Ability to quickly identify underlying drivers of problems, quickly develop hypotheses, and execute on a path to solve Proven record of unblocking relationships, turning detractors into advocates, and driving issues to resolution with great client satisfaction Tech-savvy and possess strong analytical skills: i.e., can analyze source material and verify accuracy and completeness of details Growth company DNA -- ability to thrive in a dynamic, fast-paced startup environment Proven Success in growing annual account spend over time. Nice to have: Healthcare, EMR, EHR Consulting, or Product Management experience Process building experience Upsell experience We Take Care of You! Competitive Health Benefits: Luma Health covers 99% of the employee and 85% of the dependent premium costs. Work Life Balance Flexible Time Off Wellness Programs Discounted Perks 401(k) and Company Equity Don't meet every single requirement? At Luma Health we are dedicated to building an inclusive workplace so if you're excited about this role but your past experience doesn't align with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Luma Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We believe in order to thrive, businesses need a diverse team and leadership. We welcome every race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. Everyone is welcome here. Come join us if you want to make a difference in health care. Pay Transparency Notice: Depending on your work location and experience, the target annual salary for this position can range as detailed below. Full time offers from Luma also include incentive plan + stock options + benefits (including medical, dental, and vision.) Base Pay Range: $100,000-$125,000 USD Please note that you will never be asked to submit payment or share financial information to participate in our interview process. All emails from Luma Health will come from "@lumahealth.io" email addresses. Any emails from other email addresses are scams. If you suspect that you've been contacted by a scammer, we recommend you cease all communication with the scammer and contact the FBI Internet Crime Complaint Center. If you'd like to verify the legitimacy of an email you've received from Luma Health recruiting, forward it to *********************.

Thank you for your interest in joining Solventum. Solventum is a new healthcare company with a long legacy of solving big challenges that improve lives and help healthcare professionals perform at their best. At Solventum, people are at the heart of every innovation we pursue. Guided by empathy, insight, and clinical intelligence, we collaborate with the best minds in healthcare to address our customers' toughest challenges. While we continue updating the Solventum Careers Page and applicant materials, some documents may still reflect legacy branding. Please note that all listed roles are Solventum positions, and our Privacy Policy: *************************************************************************************** applies to any personal information you submit. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job Description: Client Advocate Executive 3M Health Care is now Solventum. At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers' toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue. We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you. The Impact You Will Make in this Role As a Client Advocate Executive, you will serve as a trusted advisor and strategic partner to some of the most innovative healthcare organizations globally. This role is designed to influence client success at the highest levels, drive measurable business outcomes, and strengthen Solventum's position as a leader in Health Information Systems. The CAE will be expected to cultivate executive-level relationships, drive top quartile client performance, proactively removing barriers inhibiting success and looking for growth opportunities within the organization. The ideal candidate will have hospital/healthcare system workflow and analytics knowledge, a working knowledge of the Health Information Systems product portfolio and the ability to function as an advocate for both the client/partner and HIS through their relationships. Driving best practice performance to assist organizations, achieving top quartile performance, effective revenue cycle processes and clinical efficiencies and outcomes Working with a highly experienced team to drive customer retention/renewals of the Solventum HIS portfolio Nurture and build relationships with CXO, VP and Department Managers to maximize value across the regional market segment. Advise clients on business process and customer workflow improvement that takes place in this changing market segment. Drive cross-functional focus on Customer Outcomes, Value, and Experiences As a Client Advocate Executive, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by: Client Care & Advocacy - Cultivate executive-level relationships, positioning Solventum as a strategic partner and thought leader. Leverage performance insights to guide client decisions and shape long-term partnership strategies. Coordinate with internal Health Information Systems departments to raise client issues and concerns. Engage with technical teams for any integration needs. Champion continuous improvement through Voice of Customer (VOC) programs, innovation initiatives and process improvements. Serve as the client's advocate within Solventum, articulating partnership value and influencing internal priorities. Elevate client visibility through strategic recognition programs and reference opportunities. Retention and Revenue - responsible for continued partnership and success with Health Information Systems on existing products/services and for recognizing additional business needs/sales opportunities with the client. Be in alignment with sales team as new needs arise. Monitor for emerging risks and escalate to implementation, support, and development functions when warranted. Identify potential products/solutions at risk and escalate to business leaders Identify growth opportunities and collaborate with sales teams to advance strategic initiatives. Drive strategies that protect and expand revenue by aligning client needs with Solventum's solution roadmap. Value Realization- Lead ROI analysis and performance reviews to demonstrate solution impact and inform executive decision-making. Driving in-depth analysis of client performance metrics to inform strategic decisions, with emphasis on product outcomes (top quartile performance) and financial impact. Develop and execute action plans that align client objectives with measurable outcomes. Strategic Execution - Ensure consistent, high-level engagement across executive client leadership to reinforce partnership value. Serve as the Client Advocate for activities across HIS with assigned organization partner. Engage HIS business leaders where appropriate to coordinate activities across multiple HIS departments, engage subject matter experts (SMEs) for respective projects. For providers, conduct current-state workflow and configuration review with client implementing Solventum best practice workflows. Engage in feedback sessions to refine and improve content and workflow, implementation best practice, outstanding decisions that impact client Engages with client to understand their technical environment and any changes that will require Solventum engagement. Strategy and Planning - understanding the client/partners' short and long-term strategy with the goal to further integrate HIS Solutions. Developing consistent ongoing onsite presence. Partner with clients to co-create strategic roadmaps that integrate HIS solutions into their long-term vision. Updates plan as decisions are made internally and externally. Understands strategy, organizational structure, technical architecture changes and the impacts/opportunities for HIS. Ensures client/partner is fully aware of HIS solution roadmaps and assists in planning for both changes in current portfolio workflows and portfolio evolution to solve client problems. Market trends and organizational shifts to identify opportunities for deeper solution alignment. Leadership and Coordination - Responsible for leading the team to ensure account satisfaction and ongoing client engagement. Set the agenda for advocacy engagements, driving conversations that shape client strategy. Lead client meetings and coordinate follow-up on all requested items. Position Solventum as an industry leader by sharing insights, thought leadership, and best practices. Foster innovation that enhances client experience and strengthens competitive advantage. Performance and Analytics Define and track KPIs that measure adoption, satisfaction, and value realization. Deliver executive-level reporting and insights that inform strategic decisions and reinforce partnership impact. Champion participation in industry benchmarks (e.g., KLAS) to validate performance and drive continuous improvement. Responsible for ensuring that baseline data has been secured on clients assigned prior to go live of product/service. Regular analysis of clients analytics and performance data and delivering ROI/Performance reports to the client on a scheduled basis. Actively stay up to date with knowledge of industry changes and product changes. Participate in relevant corporate programs/initiatives, complies with professional and quality standards, complies with corporate policies and procedures, and acts in a manner consistent with Solventum's values and ethical standards. Your Skills and Expertise To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications: Bachelor's degree or higher from an accredited institution AND seven (7) years of experience as a RHIA, RHIT, CCS, CDI specialist, RN, Sales Executive, CIC, CCDS, or coding certification, OR Associate degree AND at least eleven (11) years of experience as a RHIA, RHIT, CCS, CDI specialist, RN, Sales Executive, CIC, CCDS, or coding certification. Additional qualifications that could help you succeed even further in this role include: Strong understanding of Coding and Clinical Documentation Integrity and the workflow associated with an organization's complete Revenue Cycle Knowledgeable in Electronic Medical Record (EMR) workflows, systems, implementation, and medical professional training Demonstrated ability to successfully manage and maintain client relationships at multiple levels to include C-Suite. Experience consulting with clients in health information systems. Demonstrated knowledge of assigned solutions, services, and products with a high emphasis on ROI metrics: including CMI and other financial metrics Demonstrated industry knowledge. Proficient computer skills Excellent communication skills written and verbal. Ability to find creative solutions and manage difficult situations with diplomacy. Must have strong business acumen, strategic thinking, presentation skills, training skills, and be creative and innovative. The successful candidate will exhibit strong teamwork and collaboration both with the subject matter expert teams, sales executives and across departments/divisions, interpersonal skills, professionalism, sound judgment, dependability, and a strong work ethic. Travel: Occasional travel may be required up to 50-60% Domestic; international travel upon request Relocation Assistance: is not authorized. Location: Remote Must be legally authorized to work in the country of employment without sponsorship for employment visa status (e.g., H1B status). Supporting Your Well-being Solventum offers many programs to help you live your best life - both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope. Onboarding Requirement: To improve the onboarding experience, you will have an opportunity to meet with your manager and other new employees as part of the Solventum new employee orientation. As a result, new employees hired for this position will be required to travel to a designated company location for on-site onboarding during their initial days of employment. Travel arrangements and related expenses will be coordinated and paid for by the company in accordance with its travel policy. Applies to new hires with a start date of October 1st 2025 or later.Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties. Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process. Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers. Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain *****************. Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains. Please note, Solventum does not expect candidates in this position to perform work in the unincorporated areas of Los Angeles County.Solventum is an equal opportunity employer. Solventum will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly. Solventum Global Terms of Use and Privacy Statement Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at Solventum are conditioned on your acceptance and compliance with these terms. Please access the linked document by clicking here. Before submitting your application you will be asked to confirm your agreement with the terms.

Cerebral and Resilience Lab have joined forces to build a new standard in mental health care-one that emphasizes better outcomes through stronger clinical decision-making, rigorous training, and professional excellence. By combining Resilience Lab's Methodology & clinically-led training Institute with Cerebral's extensive reach, clinical network, and care capabilities, we are creating a national model for high-quality, integrated, and accessible behavioral health care. We believe quality mental health care starts with curiosity, professionalism, and mastery of clinical decision-making. Joining our team means committing to show up on your best foot every day where you'll be equipped with structured training, supportive supervision, and a methodology designed to guide you in making sound clinical decisions. The Role: We are seeking Therapy Associates (provisionally licensed clinicians) who want to develop expertise in clinical-decision making and lay the foundation for a lasting career. This role is about more than logging sessions - it's about committing to professional excellence, curiosity, and applying our Methodology to deliver better outcomes for clients. Training kicks off with a two-week, structured program delivered live through online video sessions from 12-2 pm ET, plus asynchronous assignments. Continue growing through ongoing learning and supervision that emphasizes reflection, reasoning, and quality clinical judgement. From your very first interaction, you are expected to put your best foot forward-professional, present, and focused on delivering high-quality care. By embracing our approach, you will gain the skills and judgment that will guide your career in mental health care. This is a W-2 Fee-for-Service position, offering $55.00 per unit of time worked. Who you are: Master's degree in social work or counseling Provisionally Licensed in New York under one of the following: LMSW, MHC-LP Up-to-date CAQH profile and active NPI number are required Minimum of 6 months of experience providing psychotherapy under supervision, is preferred (Maximum requirement for our training program is at least 6 months of supervision still needed) Skilled in diagnosing mental health disorders in accordance with DSM-5 criteria Committed to building your caseload to 50 sessions/month by the end of week 20 Comfortable collaborating with prescribers who are managing clients' medications Knowledgeable in crisis response, with strong evidence-based clinical skills & experience implementing measurement informed care Empathetic and intuitive listening with strong verbal and written communication skills Comfortable working autonomously in a telemedicine environment, balancing independence and asking for help Commit to professionalism in every client interaction - showing up with trust, quality, therapeutic presence, and building rapport quickly in a telehealth environment Tech-savvy & adaptable with the ability to navigate various systems & tools autonomously with ease (this includes, but is not limited to Google Workspace, proprietary EMR, etc.) Access to a reliable computer (cannot be Chromebook) and high speed internet A self starter, entrepreneurial spirit, or previous experience within a startup or fast-paced environment, is preferred What you'll do: Provide high-quality psychotherapy services (60-minute individual, couples, group, and/or family sessions) with a focus on clinical decision making, and measurable outcomes Participate in supervision to reflect on client sessions, explore transference and countertransference, further develop your clinical decision-making skills and evaluate clinical outcomes through review of intake notes, treatment plans, assessments, and progress notes Commit to quality and professionalism in every client interaction - how you show up on camera, how you communicate, and how you model trust are central to client outcomes Create your own flexible schedule (scheduled time must fall within the hours of 6:00am to 11:30pm per your specific timezone) Minimum of 20 hours of weekly availability is required Maintain a minimum of 50 sessions per month by the end of your 20th week, and continue caseload growth thereafter One evening or weekend availability per week is required for your first year Document with rigor and efficiency-complete treatment plans, progress notes, and assessments promptly, submitting all session documentation within 48 hours Actively participate with the Cerebral Institute for continued learning through monthly Amplified Learning Series sessions and live/self-paced courses offering continuing education credits toward licensure Work alongside other like-minded clinicians that have a common goal to positively impact the lives of others, and create an environment that leads to favorable outcomes for clients Join optional monthly company-wide Town Halls to stay connected and informed, or view the recording if unable to attend live Join a professional community dedicated to raising the standard of care and building the next generation of clinical leaders What we offer: Professional Development: Complimentary access to the Cerebral Institute for clinical & business training, and growth opportunities to continue your practice with Cerebral following independent licensure Supervision: Gain hours toward independent licensure under expert supervision Marketing & Referrals: We'll support you as you build your client base, including covered fees for Zocdoc, Psychology Today, and Zencare listings Care Team Support: Dedicated team to manage inquiries from your referral platforms, connect clients to your expertise and availability, and assist with scheduling sessions Administrative Ease: Streamlined admin workload through technology, automations, and a dedicated billing team, so you can focus on clients Fully integrated, data-enabled EMR with embedded clinical decision support, monthly prescriber metric reports, and task management system Flexibility: Work from anywhere in the U.S. and create a schedule that fits your lifestyle, while maintaining availability for one evening or weekend shift per week Professional Coverage: Group malpractice insurance provided for you as a Cerebral clinician Who we are (our company values): We Deliver Client Impact: Relentlessly focusing on advancing personalized, high-quality, evidence-based care that improves people's lives We are One: Bringing our collective expertise together as a unified team, strengthened by collaboration, trust, diversity of thought and shared purpose We Aim Higher: Continuously curious to drive our learning, our innovation and our personal growth to reach our full potential We are Generous: Giving more than we take with compassion, empathy, support, openness and a willingness to help those in need We are Accountable: Acting with courage, conviction and integrity to achieve our goals and ambitions to improve the lives of our clients Cerebral is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. ___________________ Cerebral, Inc. is a management services organization that provides health information technology, information management system, and non-clinical administrative support services for various medical practices, including Cerebral Medical Group, PA and its affiliated practices (CMG), who are solely responsible for providing and overseeing all clinical matters. Cerebral, Inc. does not provide healthcare services, employ any healthcare provider, own any medical practice (including CMG), or control or attempt to control any provider or the provision of any healthcare service. “Cerebral” is the brand name commonly used by Cerebral, Inc. and CMG.

Director of Partner Operations (Hospital Systems Focus) - REMOTECompensation: $150,000 - $165,000 AnnuallyDrive Clinical Integration and Strategic Outcomes for Leading Health Systems About the Role We are seeking a clinically-adept and highly experienced Director of Partner Operations to lead the strategic management and operational success of our key hospital and health system partnerships. This pivotal role requires a strong fusion of clinical knowledge, expert project management, and strategic account leadership to drive the successful implementation, adoption, and ongoing clinical value realization of our programs within complex hospital environments. You will be the dedicated operational and strategic leader, ensuring seamless integration and achieving defined clinical and operational outcomes. Key Responsibilities & Impact1. Strategic Partnership & Clinical Engagement Account Ownership: Serve as the dedicated operational lead for assigned hospital system partners, owning overall relationship health, partner satisfaction, and driving the achievement of established clinical outcomes. Deep Clinical Integration: Engage directly with hospital department leads, CMOs, CNOs, and operational leaders to understand clinical pathways and ensure seamless integration of our programs into existing hospital workflows. Value Realization: Proactively identify growth opportunities by continuously demonstrating the clinical and economic ROI of the partnership to executive stakeholders. Relationship Cultivation: Build and maintain high-trust, long-term relationships with mid-to-senior level hospital executives. 2. Program/Project Implementation Leadership End-to-End Management: Lead and execute the full project lifecycle for new partner implementations, including detailed planning, resource allocation, and risk management. Implementation Oversight: Drive the clinical and operational onboarding process, ensuring rapid time-to-value and smooth integration with hospital IT/EMR systems. Cross-Functional Coordination: Act as the primary operational hub, expertly coordinating internal teams (Product, Clinical Ops, Technology) to meet partner commitments and milestones. 3. Operational Performance & Governance Performance Tracking: Oversee performance governance, and present regular, data-driven operational and clinical health reports to executive stakeholders, both internal and external. Issue Resolution: Act as the highest-level operational escalation point, managing and resolving complex clinical workflow issues swiftly to minimize disruption. Analytics & Strategy: Translate performance reports and KPIs into actionable strategic plans and operational adjustments necessary to meet or exceed targets. Qualifications & Expertise Experience: 5+ years of progressive experience in strategic account management, partner operations, or complex project management specifically within the hospital/health system space. Education: Bachelor's degree in Business Administration, Healthcare Management, Clinical Sciences (e.g., Nursing, Allied Health), or a related field. Clinical Knowledge: Strong, demonstrable understanding of hospital clinical workflows, service line operations, and the financial/operational challenges of acute care delivery. Project Leadership: Proven expertise in leading and managing large-scale, complex implementation projects, demonstrating exceptional organizational skills. Executive Communication: Exceptional executive-level communication, presentation, and negotiation skills, with proven ability to influence hospital administrators and clinical leadership. Travel: Ability to travel up to 50% to manage critical partner relationships and implementations. Benefits & Perks We offer a competitive compensation package and a mission-driven culture focused on growth, collaboration, and patient care. 💻 Fully Remote - Work from anywhere in the U.S. 🏖️ Unlimited Vacation (after 90 days) 💡 Choice of 6 Aetna Medical Plans (effective after 1 month) 🦷 Dental & Vision Coverage 💰 401(k) Plan 💻 Company-provided laptop & accessories ❤️ Mission-driven culture focused on growth and patient care. to lead our most strategic hospital partnerships!

About Schumacher Schumacher & Co. is a fast-growing and innovative interior design company. We are a technological leader on the design frontier, constantly pushing boundaries and striving for excellence. We are driven by a shared belief that design transforms life. It challengesconvention. It brings a unique point of view into the world. It sets trends. And it leaves a mark. F. Schumacher & Co., also known as FSCO, is the parent company to many brands within our portfolio. This role is part of Schumacher North America, which is the largest division of the company. Schumacher & Co., America's leading name for manufacturing and distributing fabric, wallcovering, floorcovering, and furnishings is seeking an Application SupportAnalyst. This is an exciting and highly visible position that plays an important role in supporting the company's success. The right Application Support Analyst is a quick learner who is open to change and resourceful in finding solutions. Application Support Analyst This position will work within the Enterprise Systems team. They will have the autonomy to solve difficult business problems through technology. The Candidate should have strong communication skills and be comfortable working with all levels of stakeholders within the company. This is a REMOTE role performing the following: YOU WILL: Participate in the administration, configuration and daily support of the Enterprise System performing route cause analysis and troubleshooting issues reported by end users to provide quick resolutions. Perform application support, troubleshooting complex issues and escalating as needed to vendors, developers or IT. Work closely with development teams with Quality Assurance of system enhancements and new applications. Triage and Dispatch issues using a help desk ticketing system Develop and Maintain end user and technical documentation Bring forward suggestions for improvements of systems, network, applications strategy and execution Perform scheduled routine system maintenance Continuously develop system expertise Other responsibilities as assigned YOU HAVE/ARE: Bachelor's degree in computer science or related field 2+ years of experience in application and systems support 2+ years of experience with programming languages; .net, SQL and C# 2+ years of experience working with Enterprise Software preferably SaaS solutions (WMS, ERP, EMR, CRM) Experience with Dynamics GP and/or Salespad a plus Critical thinking; organization and prioritization of tasks. Ability to manage multiple projects at once with competing deadlines Flexible work schedule, including availability after hours including some holidays and weekends Benefits: 20 days PTO | Flex Hours | Health Vision & Dental | 401(k) Plan Schumacher & Co. is an Equal Opportunity Employer committed to diversity, inclusion, and equality in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law.

Job DescriptionDescription: ABOUT VISANTE We are a specialized consulting firm focused on helping hospitals and health systems accelerate strong clinical, operational, and financial performance through pharmacy. Our team of professionals brings deep, contemporary expertise and innovation to optimizing all aspects of a fully integrated health system pharmacy program, driving significant value quickly. Our mission is to transform healthcare through pharmacy, and our vision is to reimagine pharmacy to improve lives. Visante is looking to add a Medication Specialist to our Specialty Pharmacy Services line. This individual will be responsible for providing medication access and affordability services to Visante clients and their patients. ABOUT THE ROLE (Remote, work from home) The Medication Specialist's responsibilities include the following: Reviewing medication authorizations submitted by clients Performing appropriate actions based on client and patient needs, including: Identifying the process to submit authorizations Reviewing documentation in the client's medical record that is required for authorization submissions Performing benefits investigation reviews to determine patient coverage and out-of-pocket costs Identifying patient assistance programs, copay cards, grants, or funds that could be utilized to reduce patient financial burdens Communicating with the clinic to obtain additional information or guidance related to prior authorization submission Assisting clinics with submitting appeals related to coverage denials Communicates determinations and relevant follow-up with patients on behalf of clients, including: Sharing information related to medication coverage and financial assistance options Providing pharmacy options for where prescriptions can be filled Ensuring timely and accurate documentation related to services provided to clients and their patients by appropriately documenting information in clients' EMR systems based on the agreed-upon Visante-client workflow and documenting information in Visante systems for tracking prior authorization volumes and associated fees Supporting clients with onboarding and training of client-employed medication access specialists, when directed and supporting Visante with continual process improvement and client-specific workflow and process development Collaborating with Visante team members and leaders to provide insight and constructive feedback into day-to-day operations Supporting clients with improving clinical staff and client pharmacy workflows and communications Completing other duties as assigned by the supervisor Requirements: Education Required: High school diploma or equivalent Experience Required: 3 years of experience working within healthcare or with pharmacy providers on medication access Preferred: Previous consulting and/or client-facing experience; Experience with electronic medical record documentation and prior authorization workflows; Experience with performing retail pharmacy PBM adjudication; Experience in utilizing CoverMyMeds to submit prior authorizations; Two (2) years of experience in healthcare revenue cycle that includes medication authorizations; Knowledge of CPT and ICD coding is highly desired; Knowledge of Medicare and third-party payer regulations and guidelines is highly desired; Two (2) years of experience in preadmission/precertification Licensure Required: State Board of Pharmacy Technician registration obtained within 6 months of hire Preferred: Active CPhT certification through either PTCB or NHA Skills and Abilities Demonstration of good judgment, multi-tasking and meeting deadlines with a sense of urgency, and being able to prioritize competing demands; Strong client relationship, interpersonal, and team skills; Proven ability to diagnose and resolve issues, demonstrating strong analytical and creative skills; Ability to make sound and timely decisions based on analysis, experience, and judgment; Clear and concise verbal and written communication skills and the ability to advise clients professionally and positively; Maintains confidentiality of all patient-related information; Excellent knowledge of medication reimbursement and healthcare prior authorization/coding; Excellent knowledge and proficiency in MS Word, Outlook, PowerPoint, and Excel Compensation and Benefits: We offer competitive salary and benefits for this full-time salaried role. Equal Opportunity Statement: Visante is an equal opportunity employer. Visante's people are its greatest asset and provide the resources that have made the company what it is today. Visante is, therefore, committed to maintaining an environment free of discrimination, harassment, and violence. This means there can be no deference because of age, religion or creed, gender, gender identity or expression, race, color, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by applicable laws and regulations

Office Coordinator Office Coordinator Reports To: Regional Director of Operations FLSA Status: Full-time - Hourly, non-exempt as defined under Fair Labor Standards Act Content Last Revised: 07/22/2025 ORGANIZATION OVERVIEW The Central Florida Family Health Center, Inc. dba True Health is a private, not-for-profit federally qualified health center (FQHC) serving Central Florida since 1977. Our mission is to provide high-quality, comprehensive healthcare at a reasonable cost to everyone. JOB SUMMARY The Office Coordinator oversees the administrative duties and operational efficiency of the Center. They are responsible for monitoring the schedule for an efficient workflow through the check-in and checkout process, for managing patient complaints, and for ensuring the office is well organized. THIS IS NOT A REMOTE POSITION. KEY RESPONSIBILITIES Maintains a transparent, effective relationship with the Regional Director of Operations by supporting the organization's activities Provides a courteous professional working environment Maintains effective communication with patients, coworkers, partners, and visitors Ensures efficient patient flow Registers patients into the electronic medical record (EMR) Interviews patients for sliding fee scale services and update eligibility Verifies insurances and set eligibility dates in system Communicate with patients to bring in missing information prior to their appointment Collects payment and patient responsible balances Scans and import demographic and clinical documentation into patient charts Schedules patient appointments Monitors appointment schedule to accommodate walk-in patients Directs patients to the proper department for assistance Answer multi-line telephone system Resolves patient complaints and inquiries Operates office equipment, i.e. fax, copier, computer, credit card, and check machine Provides copies of patient medical records as requested Contributes and enhances the positive image of the front office operations Collaborates with department leadership to help facilitate staff development and overall team building Collaborates with community partners to facilitate patient care within all locations Participates in special projects aimed at maximizing the overall departmental efficiency Attends professional development trainings to maintain and enhance professional skills Attends internal and external meetings Conducts office meetings and communicates pertinent information Coordinates client referrals and interagency activities Contributes to achievement of company objectives Travel as necessary using personal vehicle (must maintain current auto insurance at own expense) Other responsibilities as assigned ESSENTIAL FUNCTIONS Problem Solving Customer Service Verbal Communication Written Communication Leadership Professional Judgement Planning/Organizing Adaptability Initiative Administration/Operations Cash Handling Management MINIMUM QUALIFICATIONS Education: Bachelor's degree or higher from an accredited college or university, Preferred or related field with two (2) years of public health/community development experience High School Diploma or equivalent, Required Experience: Proficiency in Microsoft Office (Ex. Word, Excel, Outlook, PowerPoint) Minimum of 2 years of professional experience working in the customer service, Preferred Bilingual in English, Spanish, or Creole, Preferred Licenses or Certifications: N/A Criminal Background Clearance: True Health is a Health Center Program grantee under 42 U.S.C. 254b, a deemed Public Health Service employee under 42 U.S.C. 233(g)-(n), and partners with agencies that require criminal background checks. True Health has established policies and procedures that may influence the overall employment process, hiring, and "just cause" for the termination of employees. An employee's career could be shortened ifthere is a violation of any policies and procedures. Prohibited criminal behavior is defined in Florida Statute (F.S.) 408.809. Any employee arrested for any offense outlined in the F.S.408.809 will be immediately suspended and remain suspended until the charges are disposed of in court. The employee will be terminated for an arrest or conviction of any violation listed above. DRUG/ALCOHOL SCREENINGS A post-offer drug and alcohol screen is a requirement for employment. Failure to successfully pass the drug/alcohol screen will be cause for the offer to be rescinded. Employees are subject to random drug/alcohol screenings throughout the duration of their employment with True Health. If an employee fails to pass the drug/alcohol screening, then this shall become grounds for discipline up to and including immediate termination. WORK ENVIRONMENT The employee is subject to prolonged periods of sitting at a desk and working on a computer. The employee is subject to perform repetitive hand and wrist motions. The employee is frequently required to stand, walk, talk, and hear. The employee is occasionally required to use hands to handle or feel objects, reach with hands and arms, stoop, kneel, crouch, and move or lift up to twenty five (25) pounds. The employee is required to use close vision, peripheral vision, depth perception, and adjust focus. A reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. WORKING CONDITIONS The employee will work as the needs of the operation require. Normal work days and hours are Monday through Thursday, 8am - 6pm and Fridays, 8am - 12pm; however, there will be times when the employee will need to come in or work on "off hours" or "off days" to meet the needs of the position. CORE COMPETENCIES Mission-Focused: Commits to and embraces True Health's mission to enable access to care for uninsured and underinsured individuals. Relationship-Oriented: Understands that people come before process and is essential in cultivating and managing relationships toward a common goal. Collaborator: Understands the roles and contributions of all sectors of the organization and can mobilize resources (financial and human) through meaningful engagement. Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and community impact. Brand Steward: Steward of True Health's brand and understands his/her role in growing and protecting the reputation and results of the greater organization. Visionary: Confronts the complex realities of the environment and simultaneously maintains faith in a different and better future, providing purpose, direction, and motivation. Team-Builder: Fosters commitment, trust, and collaboration among internal and external stakeholders. Business Acumen: Possesses a high-level of broad business and management skills and contributes to generating financial support for the organization. Network-Oriented: Values the power of networks; strives to leverage True Health's breadth of community presence, relationships, and strategy. SELECTION GUIDELINES The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

The Diabetes & Nutrition Educator (DNE) delivers comprehensive, integrated care that bridges medical management and self-management support for individuals with diabetes and other cardiometabolic conditions. As an essential member of the multidisciplinary care team, the DNE works collaboratively with diverse patient populations to promote improved health outcomes through evidence-based diabetes education, medical nutrition therapy, and person-centered goal setting. How will you make an impact & Requirements **This is a remote position that can be based anywhere within the United States.** The Diabetes & Nutrition Educator empowers patients to take an active role in their wellness by combining clinical expertise with empathetic listening, motivational interviewing, and shared decision-making. Vera Whole Health's care model is designed to prioritize time, relationship, and trust between patients and clinicians-creating space for true behavior change and improved quality of life. Essential Functions: Clinical Care & Patient Education Provides comprehensive diabetes and cardiometabolic management using advanced knowledge of pathophysiology, clinical care, and behavior change principles. Conducts thorough assessments that include medical, nutritional, emotional, and behavioral factors influencing health. Develops and implements individualized care plans based on patient needs, goals, and readiness to change. Delivers diabetes self-management education and support (DSMES) and provides medical nutrition therapy (MNT) in accordance with professional standards and scope of practice. Applies the ADCES7™ Self-Care Behaviors framework to promote sustainable lifestyle change. Educates and supports patients in the use of diabetes technology, including glucose monitoring devices, insulin pumps, and digital health tools. Provides education and support for insulin management, including dose adjustment under established company protocols and supervision. Collaborates with patients and care team members to review and optimize medications, treatment plans, and follow-up strategies. Care Coordination & Communication Works closely with the care team - including Primary Care Providers, Health Coaches, Behavioral Health Clinicians, and RN Care Managers - to ensure coordinated, patient-centered care. Communicates clearly and concisely through the electronic health record and direct communication channels to ensure timely information sharing across the care team. Documents all encounters, care plans, and patient education in accordance with organizational standards and regulatory requirements. Delivers care across multiple modalities, including in-person, video, and telephonic visits, and asynchronous portal messages, ensuring continuity and access for all patients. Manages patient case load and conducts outreach initiatives Program Development & Quality Improvement Supports quality improvement (QI) activities as directed by the Diabetes & Nutrition Program Manager. Applies population health principles and data-driven insights to support achievement of the Quadruple Aim: improved outcomes, enhanced patient experience, reduced total cost of care, and clinician well-being. May contribute, as needed, to the creation of patient-facing education materials, group classes, and provider resources that advance knowledge and consistency in diabetes and nutrition care. Participates in onboarding and training for new care centers, providers, and educators, serving as a subject matter expert in diabetes and cardiometabolic health. Education & Experience: Bachelor's degree in a related field required; Master's degree preferred. Certified Diabetes Care and Education Specialist (CDCES) required. Registered Dietitian (RD) or Certified Nutritionist (e.g., CCN, CNC, CNP) preferred. Minimum of three (3) years of experience providing diabetes and nutrition care in a clinical setting. Experience delivering care in both in-person and virtual environments preferred. Experience within an integrated or value-based primary care model preferred. Preferred Qualifications: Demonstrated ability to thrive in a dynamic, fast-paced environment with frequent change and innovation. Clinical experience within an integrated or multidisciplinary care delivery model. Highly collaborative, adaptable, and self-motivated team player. Strong proficiency in EMR systems (Athena preferred) and Google Workspace. Familiarity with functional nutrition concepts and nutraceuticals. Experience with insulin pump therapy and continuous glucose monitoring systems. Skilled public speaker comfortable leading group sessions and provider trainings. Bilingual or multilingual preferred. Demonstrated Attributes: Excellent interpersonal and communication skills with the ability to build effective relationships across disciplines. Strong teaching and counseling skills grounded in empathy, respect, and motivational interviewing. Highly organized with the ability to manage a balanced caseload and prioritize competing demands. Solution-oriented mindset with a commitment to continuous improvement and innovation in care delivery. Champion of quality, equity, and inclusion in all aspects of patient care and team collaboration. **This position is bonus eligible based on individual and company performance.** Compensation: $33.00 to $49.00

Why Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection-between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role The Release of Information Specialist supports secure and authorized exchange of protected health information at Charlie Health. This role will be responsible for ensuring Charlie Health complies with all state and federal privacy laws while providing access to care documentation. Our team is composed of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to build a business that will impact millions of lives in a profound way. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities Maintains confidentiality and security with all protected information. Receives and processes requests for patient health information in accordance with company, state, and federal guidelines. Ensures seamless and secure access of protected health information. Establishes proficiency in Health Information Management (HIM) electronic document management (EDM) systems. Answers calls to the medical records department and responds to voice messages. Retrieves electronic communication, faxes, opening postal mail, and data entry. Responds to internal requests via email, slack, or any other communication platform. Documents inquiries in the requests for information log and track steps of the process through completion. Determines validity from documentation provided on authorizations, subpoenas, depositions, affidavits, power attorney directives, short term disability insurance, workers compensation, health care providers, disability determination services, state protective services, regulatory oversight agencies and any other sources. Sends invalid request notifications as needed. Retrieves correct patient information from the electronic medical record (EMR) and other record sources. Verifies correct patient information and dates of services on all documents before releasing. Provides records in the requested format. Acts in an informative role within the organization regarding general release of information questions and assists with developmental training. Documents accounting of disclosures not requiring patient authorization. Scans or uploads documents and correspondence in EMR. Communicates feedback, new ideas, fluctuating volumes, difficulties, or concerns to the HIM Director. Participates in teams to advance operations, initiatives, and performance improvement. Assists with other administrative duties or responsibilities as evident or required. Requirements Associates Degree required or equivalent in release of information experience. 1 year experience in a behavioral health medical records department, or related fields. Experience in a healthcare setting is highly desirable. Experienced use of email, phones, fax, copiers, MS office, and other business applications. Ability to prioritize multiple tasks and respond to requests in a fast-paced environment. Ability to maintain strict confidentiality. Extreme attention to detail as it relates to accurate information for medical records. Professional verbal and written communication skills in the English language. Work authorized in the United States and native or bilingual English proficiency Familiarity with and willingness to use cloud-based communication software-Google Suite, Slack, Zoom, Dropbox, Salesforce-in addition to EMR and survey software on a daily basis. Please note that members of this team who live within 45 minutes of a Charlie Health office are expected to adhere to a hybrid work schedule. Please note that this role is not available to candidates in Alaska, California, Colorado, Connecticut, Maine, Massachusetts, Minnesota, New Jersey, New York, Oregon, Washington State, or Washington, DC. Benefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. The total target base compensation for this role will be between $44,000 and $60,000 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. Please note that this role is not available to candidates in Alaska, Maine, Washington DC, New Jersey, California, New York, Massachusetts, Connecticut, Colorado, Washington State, Oregon, or Minnesota. Li-RemoteOur Values Connection: Care deeply & inspire hope. Congruence: Stay curious & heed the evidence. Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: ******************************************************* Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent *********************** email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

ABOUT THE COMPANY Tembo Health is a virtual medical practice that helps patients in nursing homes receive care in hard to access specialties like psychiatry and cardiology. Our mission is to improve healthcare outcomes. The status quo is unacceptable, as our seniors have difficulty receiving specialty care leading to worse healthcare outcomes including re-hospitalizations. By partnering with nursing homes, Tembo Health drives quality improvement with our network of world-class clinicians. Our technology allows our clinicians to provide both complex and quality care with a seamless user experience integrating medical data from various sources. Our leadership team has deep expertise in clinical medicine, clinical transformation, operations, and technology with experience at top institutions including BCG, GE, Harvard Hospitals, Mount Sinai, Northwell Health, and Oscar. We're backed by prominent investors including Bloomberg Beta, B Capital Group, and Resolute Ventures. We've proven product market fit over the past two years, have customer traction in NY, TX, and MI, and are scaling upon our success. In other words, it's a great time to get in on the ground floor! ABOUT THE ROLE We're looking for a Practice Manager to assist us with our growing clinical team. Responsibilities. Manage day-to-day clinical operations. You'll be asked to coordinate and execute all non-clinical aspects of patient care, starting with patient registration through appointment note sharing through claim followup/ Implement and refine billing and credentialing You'll contract with the major payor and enroll new providers. You'll submit claims, research superior billing methods, and more. Develop tools that improve the work of all team members. You'll leverage Athena, Google Suite and other tools to directly build tools that will help the team with things like tracking project progress. You'll also lend your insight to the Engineering team to build tools for clinicians and others within our EMR. Sample Work Plan With in the first week, you'll own and manage day-to-day clinical operations with activities like patient registration preauthorizations claim submission claim followup Within the first month, you'll have used your experience to get us working more efficiently than most offices with activities like cleaning up our billing processes instituting a plan for credentialing Within first three months, you'll use your management skills make sure our operations can serve our quickly scaling company through activities like owning contracting and onboarding processes for providers owning onboarding processes for facilities Within 6 months, you'll use you problem solving skills and innovation develop best in class procedures across the company implement high levels of automation within the EMR serve as subject matter expert with Engineering team to build tools for the clinical and account management teams ABOUT YOU Qualifications. You'll be successful in this role if You know the Athena EMR You strive to make things efficient You love the challenge of figuring out something new You're not afraid to pick up the phone You keep great notes You've worked in or managed a medical practice or similar Suggested Requirements. The following experiences are suggested but not required: You've worked on large or growing teams Experience with national provider contracts

Orchestrated by adept technical architects with over fifty years of applied expertise, KYNITE is an advanced technology company specializing in the disciplines of: Blockchain, Cloud Services, Big Data & Analytics, Artificial Intelligence, Enterprise, Staff Augmentation and Managed Services We are BigData Experts We are Cloud Experts We are Enterprise Architects We are Artificial Intelligence Innovators We are Technological Evangelists We are Doers We are Kynite Job Description AWS service consultant Working knowledge on below: AWS Services MWAA EMR S3 EKS IAM Neptune Programming Python Operational processes Ticketing systems like Service now JIRA This would be an Ops project where we he/she would be supporting a custom platform using AWS services at the client. Qualifications 8+ years on AWS Services and hands-on experience in handling tickets • Good understanding of Cloud. • Good experience of solve business problem with conceptual and detail technical solution Additional Information All your This job is only for individuals residing in US US Citizens, Green Card holders, EAD's can apply W2 Information will be kept confidential according to EEO guidelines.

Job SummaryThe Senior Clinical Implementation Educator is responsible for leading the successful adoption and integration of Fresenius Kabi's IV Therapy solutions at healthcare facilities. This role drives clinical excellence through comprehensive education, hands-on implementation support, and ongoing partnership with internal teams and external stakeholders. The Senior Clinical Implementation Educator ensures optimal product utilization, customer satisfaction, and contributes to the continuous improvement of clinical workflows and patient outcomes. The ideal candidate will live near a major airport. Travel will be up to 75%. Salary Range: $90,000 - $100,000 per year Position is eligible to participate in a bonus plan with a target of 6% of the base salary. Final pay determinations will depend on various factors, including, but not limited to experience level, education, knowledge, skills, and abilities. Our benefits and programs are comprehensive and thoughtfully crafted to ensure our colleagues live healthy lives and have support when it matters most.Responsibilities Develops and maintains relationships with internal multi-disciplinary team members from sales, pharmacy, technical, and project management teams. Develops professional relationships with customer contacts while onsite providing education and go live/post go live clinical support. Provides classroom setup and training for Fresenius Kabi's customer clinicians (users, super users, and peer-based training) on the appropriate use of our IV Therapy products. Communicates and escalates risks, concerns and customer issues to the project manager, and Clinical Implementation Specialist. Supports education for Ivenix device integration with customer EMR (Electronic Medical Records) Applies understanding of clinical workflows, voice of customer, and healthcare expertise to provide troubleshooting tips related to Ivenix clinical workflows and infusions. Ensures client satisfaction through follow-up, client responsiveness and thorough communication. Provides clinical support for sales team during device demonstrations/pump fairs as directed by implementation leaders. While not providing education/onsite go live support, other activities include (but not limited to): Supports Clinical Implementation Specialist with onsite Infusion System Assessment activities, as well as remote follow up from Infusion System Assessment tasks. Supports Clinical Implementation Specialist with formatting tubing cross references. Supports Clinical Implementation Specialist with formatting customer education schedules. Completes all training requirements, including all department-specific, compliance training, etc. All employees are responsible for ensuring the compliance to company documents, programs and activities related to the Health, Safety, Environment, Energy, and Quality Management Systems, as per your roles and responsibilities. Requirements Bachelor of Science in Nursing (BSN) degree or related degree with a current RN license. 5+ years related experience Experience providing education and/or training in a clinical environment preferred. RN license must be maintained throughout the course of employment. Direct patient care experience highly preferred. Experience implementing medical device products highly preferred. Excellent communication and collaboration skills. Experience providing professional services to clinical environments. EMR/EHR integration (Epic, Cerner, Meditech) experience a plus Ability to work well in a collaborative environment and willingness to multitask and be hands-on. Demonstrated ability to develop strong working relationships with internal departments and external customers. Strong presentation skills accompanied with exceptional interpersonal and communication skills (verbal and written). Intermediate skillset with Microsoft Office (Excel, Word, PowerPoint, Outlook), and other database/ERP concepts (i.e., Salesforce.com). Travel is required to attend meeting/trainings/programs at client locations (up to 75%) and is based on business need (via public transportation: air/auto); may require overnight travel. Must have a valid driver's license. Must maintain all requirements for access to customer sites, including active and current compliance with all credentialing requirements (may include COVID-19 and annual influenza vaccinations), in order to perform the essential functions of the role at customer locations. Demonstrated ability to prioritize and execute tasks in a dynamic environment. Ability to work effectively with all employees and external business contacts while conveying a positive, service-oriented attitude. Highest level of integrity and good judgment, with the ability to effectively deal with highly sensitive, confidential information. Ability to maintain complete confidentiality and discretion in business relationships and exercise sound business judgment. Ability to work flexible hours and weekends as needed to meet business/customer needs. Additional Information We offer an excellent salary and benefits package including medical, dental and vision coverage, as well as life insurance, disability, 401K with company contribution, and wellness program. Fresenius Kabi is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship, immigration status, disabilities, or protected veteran status.

Join the team leading the next evolution of virtual care. At Teladoc Health, you are empowered to bring your true self to work while helping millions of people live their healthiest lives. Here you will be part of a high-performance culture where colleagues embrace challenges, drive transformative solutions, and create opportunities for growth. Together, we're transforming how better health happens. Summary of Position: The Staff Clinical Informaticist supports the integration, management, and optimization of clinical data systems to enhance virtual care delivery and clinical quality at Teladoc Health. This role focuses on leveraging modern data platforms and electronic medical records (EMRs) to drive data-driven decision-making, support clinical workflows, and ensure the integrity and utility of clinical information. The ideal candidate should have a strong clinical background, be detail-oriented, collaborative, and eager to learn, with hands-on experience in athena One EMR, Athena Data View, Snowflake, First Databank, and Cerner Multum. This role sits at the exciting intersection of clinical workflows, EMR optimization, and data-driven quality improvement. You will play a pivotal part in shaping the everyday experience of our clinicians-making Athena and API interfaces smoother, smarter, and more intuitive. Working closely with clinicians, quality leaders, and the training team, you will help design robust workflows, enhance documentation, and ensure high‑quality data that drives better patient care. Key Responsibilities: EMR Optimization & Clinician Workflow Support Under the guidance of senior clinical informatics team members, support the front‑end optimization of EMRs and interoperable clinical support applications to drive quality improvement and patient safety initiatives, enhance provider efficiency, and advance virtual care clinical research Collaborate with clinical quality informatics, clinical operations, and the training teams to design, refine, and maintain workflows and documentation templates that support clinical practice Troubleshoot and resolve workflow and data issues that impact clinicians, particularly related to gaps in care activities and quality workflows Clinical Data Design & Quality Improvement Assist in the design, implementation, and maintenance of clinical data solutions leveraging clinical databases to support quality improvement and enterprise reporting Work with key stakeholders to develop, monitor, and update clinical quality and operational KPIs Participate in the creation and maintenance EMR reporting dashboards and clinical analytics that surface key quality and safety insights Integration, Migration & Data Harmonization Support the integration and optimization of EMRs and interoperable clinical support applications, including data extraction, transformation, and loading processes Assist with data migration from legacy EHR systems to current platforms, ensuring data integrity and clinical usability Work closely with clinicians and clinical quality experts to harmonize clinical data with standard medical terminologies (ICD‑10, CPT, SNOMED, LOINC, RxNorm, NDC, and related value sets) Workflow Innovation & Documentation Excellence Contribute to the design and continuous refinement of clinical workflows that improve provider experience, efficiency, and support high‑quality clinical documentation EMR Optimizations : Design, implementation, and maintenance Clinical Decision Support Tools : Development (rule authoring) and maintenance Enhance data quality and efficiency by ensuring documentation templates capture structured, meaningful clinical information needed for quality programs and reporting The time spent on each responsibility reflects an estimate and is subject to change dependent on business needs. Supervisory Responsibilities: No Required Qualifications: Bachelor's degree in health informatics, information systems, or a related field, or equivalent experience. At least 2 years of direct clinical informatics experience, including EMR optimization, configuration, data extraction, and compendium management, particularly in ambulatory settings 1+ years of hands-on experience with Snowflake and Data View, or equivalent, in a health care setting, particularly supporting Quality and Safety process improvement projects Minimum 2 years of experience coding SQL queries in a clinical environment Proficiency with data analytics and visualization tools such as Power BI and Tableau Familiarity with First Databank and Multum Rx compendium management and maintenance Familiarity with drug formulary management and maintenance Strong understanding of healthcare data privacy and security standards (e.g., HIPAA) Exemplary analytical, problem-solving, and organizational skills Excellent written and verbal communication skills Ability to work collaboratively in a highly matrixed, fully remote, cross-functional team environment. Preferred Qualifications: At least 3 years of direct patient care experience Master's degree in clinical informatics or related discipline Deep experience with athena One EMR Experience supporting quality improvement or clinical analytics projects Experience in start-up or corporate virtual care/telehealth environments This is a fully remote role within the U.S. Occasional ( The base salary range for this position is $130,000 - $160,000. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here: Teladoc Health Benefits 2026. Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for all full-time positions. As part of our hiring process, we verify identity and credentials, conduct interviews (live or video), and screen for fraud or misrepresentation. Applicants who falsify information will be disqualified. Teladoc Health will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future. Why join Teladoc Health? Teladoc Health is transforming how better health happens. Learn how when you join us in pursuit of our impactful mission. Chart your career path with meaningful opportunities that empower you to grow, lead, and make a difference. Join a multi-faceted community that celebrates each colleague's unique perspective and is focused on continually improving, each and every day. Contribute to an innovative culture where fresh ideas are valued as we increase access to care in new ways. Enjoy an inclusive benefits program centered around you and your family, with tailored programs that address your unique needs. Explore candidate resources with tips and tricks from Teladoc Health recruiters and learn more about our company culture by exploring #TeamTeladocHealth on LinkedIn. As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status, or pregnancy). In our innovative and inclusive workplace, we prohibit discrimination and harassment of any kind. Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA). Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health's Notice of Privacy Practices for U.S. Employees' Personal information is available at this link .

Job Description: Strong knowledge of clinical workflows (nursing documentation, physician orders, medication administration, etc.). Experience with troubleshooting, ticketing systems (ServiceNow, Remedy, etc.), and root cause analysis. Experience with data migration and system conversions from legacy EHRs 9+ years of experience supporting Meditech 6.x and Meditech Magic and Expanse systems (focus on clinical modules). Provide application support for Meditech Clinical Modules such as Nursing, PCS, EMR, Order Management, Laboratory, Pharmacy, and Radiology. Troubleshoot user-reported issues and coordinate resolution with Meditech or internal IT teams. Perform system configuration, testing, and validation during updates, patches, and optimization projects. Support interface integrations between Meditech and other systems (e.g., PACS, LIS, RIS, Epic, Cerner, etc.). Develop and maintain user documentation, workflows, and training materials. Participate in system upgrades, conversions, and new module implementations. Monitor system performance and ensure clinical data accuracy and consistency. Collaborate with end-users to identify opportunities for process improvements and system enhancements. Strong knowledge of clinical workflows (nursing documentation, physician orders, medication administration, etc.). Experience with troubleshooting, ticketing systems (ServiceNow, Remedy, etc.), and root cause analysis. Experience with data migration and system conversions from legacy EHRs This is a remote position.

About Carda Rehab is a pain. So much so that only 10% of qualifying Cardiac and Pulmonary patients attend, which results in complications for patients and at least $190B in costs. At Carda Health, we've reimagined rehab. Our program allows patients to complete engaging, compassionate, and life-saving rehabilitation remotely. Who are we? We are a team of clinicians, data scientists, mathematicians and repeat entrepreneurs. And one recovering financier. Our united belief is that technology and data, when applied ethically and compassionately, can transform individuals' lives and fundamentally change even the most entrenched industries. Carda was founded by Harry and Andrew, two friends from Wharton who share a family history of heart disease and experience with Cardiac Rehab. We now work with some of America's largest and top-ranked hospitals and most innovative insurers. We are fortunate to be backed by some of the best seed investors in the business who have also backed the likes of Livongo, Mammoth Biosciences, and Ro to name a few. Who are you? You are a talented Clinical Exercise Physiologist who will deliver care and support to our patients throughout our flagship virtual cardiac rehab program. You, like us, believe in the power of telehealth to expand access to life saving care and ultimately reinvent the way Americans receive healthcare. You will play a defining role in the success of the groundbreaking clinical studies we are running with world leading health systems in Pennsylvania and New York. If you are passionate about doing whatever it takes to help people in need and transforming the way millions of people receive life saving care then please apply! In this role, you will.. Be the first face-to-face touch point for many of the patients joining our program Provide high-quality clinical care utilizing best practices set forth by Carda's Clinical team Perform health histories, evaluate patient records, suggest appropriate care paths Input notes and all other relevant information into our EMR Communicate and partner with other members of the patients' care team to properly coordinate care and oversee patient care plans on an ongoing basis Work collaboratively with our technology team to support a smooth experience for our patients and clients Be willing to do whatever it takes to ensure a great, engaging rehab experience for our patients Take pride in delivering high quality care for patients going through our rehab program Provide support to our patients, empowering them to be accountable and take ownership of their rehabilitation. What we look for Bachelor's Degree in Exercise Physiology or equivalent (Master's preferred) ACSM certification (preferred) Minimum 1+ years relevant experience and top performance working as an Exercise Physiologist in Cardiac and/or Pulmonary Rehab Possess strong anatomy and physiology skills Above average proficiency working with technology - you will be helping guide patients through our digital health programs including troubleshooting their technology issues with wearables and tablets Great interpersonal skills that foster a caring environment for patients. Diligence and organization with the ability to create and adhere to repeatable processes. Ability to perform with little direction in a high-growth, early stage startup (ie self-driven). Attention to detail Experience with medication reconciliation for cardiac and pulmonary patients Passion for delivering high quality care to patients Experience with care in a virtual setting and a desire to learn and influence new technologies Highly organized with the ability to create, adhere to, and scale repeatable processes Bonus Points Spanish language proficiency Experience working in clinical studies Remote work experience Sincerely, Carda Health Team *********************************

CMS At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions. ZOLL Cardiac Management Solutions offers a unique portfolio of novel technologies designed to deliver better insights and better outcomes. On any given day, clinicians utilize these ZOLL products for tens of thousands of cardiac patients around the world: LifeVest, the world's first wearable defibrillator, has been trusted to protect more than 1M patients at risk of sudden cardiac death. HFMS (Heart Failure Management system) is a non-invasive, patch-based device that monitors pulmonary fluid levels and has been shown to reduce heart failure readmissions rates by 38 percent. TherOx Super Saturated Oxygen (SSO2) Therapy is the first FDA-approved therapy since the stent 20+ years ago to reduce infarct size in patients with the most severe heart attacks. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your work will help to ensure cardiac patients get the life-saving therapy they need. ZOLL has been Pittsburgh's Manufacturer of the Year, one of Western PA's Healthiest Employers, and even one of Pittsburgh's Coolest Offices. But it's our unique opportunity to impact people's lives that makes ZOLL the ideal place to build your career. Job Summary The Manager of Business Process Improvement will be the internal champion for building a continuous improvement culture within Reimbursement Operations by creating and implementing process excellence across all business segments. The Manager of Business Process Improvement is responsible for identifying, scoping, planning and executing transformational business process improvement initiatives. This is a high visibility role which will require the ability to work cross-functionally with other departments within LifeVest, in addition to external vendors. Essential Functions Develops a thorough understanding of all functional processes within Reimbursement Operations. Primes complex process improvement initiatives affecting multiple functions within Reimbursement Operations. Identifies and eliminates non-value added steps in reimbursement processes, and works closely with a Project Manager and/or technical teams to prioritize. Collaborates with impacted business areas to reengineer and optimize business processes across all channels. Manages the development of standard operating processes and maintains an organized repository of these functions within SharePoint. Proactively identifies tools and standard operating procedures required to effectively process orders, create claims, manage denials and submit patient appeals. Consistently originates innovative ideas in order to find better ways of accomplishing operational objectives through process improvement. Challenges process assumptions to ensure conclusions reached are appropriate for a technical enhancements and other strategic initiatives. Manages the collects, documentation and presentation of functional user requirements. ∙ Oversees user acceptance testing procedures for technology implementations and enhancements that impact reimbursement processes. Identifies ongoing training needs and assist with developing and implementing the required training activities and learnings across the organization. Leads a team of Business Process Improvement Coordinators, Reimbursement Trainers and Business Process Analysts. Establishes metrics to monitor team performance as compared to established goals and targets for improvement initiatives. Effectively communicates project status and outcomes to senior leadership (verbally and in writing) and serves as an escalation point for process improvement initiatives. Prepares high-level status reports on a frequent basis for the Director and VP, Reimbursement Operations. Manages external vendor relationships. Required/Preferred Education and Experience BS/BA in Business Administration, Finance, Information Technology or relevant area of study required Master's degree (MBA, MHA, or equivalent) preferred preferred. 5+ years of experience in medical billing, healthcare revenue cycle management, or a related healthcare operations role required. Hands-on experience with API integrations, data transfers, and troubleshooting issues across multiple interconnected applications. Experience implementing new processes, identifying process gaps, and driving cross-functional change management. Six Sigma or Lean certification prefered. Knowledge, Skills and Abilities Proven track record in process improvement, workflow optimization, and operational efficiency initiatives within a healthcare or medical billing environment. Strong understanding of healthcare compliance standards (HIPAA, CMS guidelines) and payer requirements. Familiarity with medical billing software, EMR systems, and data analytics tools. Demonstrated ability to lead root cause analysis, develop corrective action plans, and manage complex technical workflows. Excellent communication skills for collaborating with IT, operations, and clinical teams. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Standing - Occasionally Walking - Occasionally Sitting - Constantly Talking - Occasionally Hearing - Occasionally Repetitive Motions - Frequently ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives. #LI-KH1 The annual salary for this position is: $110,000.00 to $125,000.00 Factors which may affect starting salary include geography, skills, education, experience, and other qualifications of the successful candidate. Details of ZOLL's comprehensive benefits plans can be found at ********************* Applications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee's primary work location. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or status as a protected veteran. ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

AssistRx is a leading healthcare technology company dedicated to accelerating patient access to life-changing therapies. Through our premier patient solutions platform and advanced technology ecosystem, we partner with pharmaceutical manufacturers, specialty pharmacies, and healthcare providers to simplify the patient journey and eliminate barriers to treatment. Our suite of solutions-including iAssist , Hub Lite™, Prior Authorization, Benefits Verification, Copay Support, specialty pharmacy integrations, and digital engagement tools-empowers patients to start and stay on therapy faster. At AssistRx, we blend technology, talent, and compassion to drive better healthcare outcomes for the patients and brands we serve. We are seeking a strategic, customer-centric, and execution-focused Product Manager to lead the evolution of our patient support program (PSP) solutions for pharmaceutical and biotech clients. This role sits at the intersection of patient experience, technology, and commercial strategy-driving offerings such as field-based nurse support, reimbursement assistance, specialty pharmacy coordination, patient education, data workflows, and digital engagement tools (apps, portals, messaging workflows, and more). You will own product strategy, roadmap development, and cross-functional execution to improve patient access, adherence, satisfaction, and program outcomes, while ensuring alignment with brand strategy, compliance requirements, and client expectations. Key ResponsibilitiesProduct Strategy & Vision Develop and execute a clear product roadmap for PSP-related capabilities-including services, data workflows, and digital engagement tools. Align product initiatives with evolving client needs, regulatory requirements, and market trends in patient access and support services. Customer & Market Insight Partner with commercial teams, clients, and operations to deeply understand PSP workflows, pain points, and success metrics. Conduct competitive intelligence and market analysis to support product differentiation and value-driven positioning. Cross-Functional Leadership Collaborate with engineering, UX/UI, data science, operations, and clinical teams to deliver scalable, secure, and intuitive product features. Work closely with legal, compliance, and privacy stakeholders to ensure adherence to HIPAA, GDPR, and industry-specific regulatory standards. Lifecycle Ownership Own the full product lifecycle-from ideation and requirements definition through development, launch, and ongoing optimization. Monitor product performance, adoption, patient outcomes, and client satisfaction to drive continuous innovation. Client Engagement & Enablement Support client onboarding and implementation by translating business requirements into product configurations and enhancements. Serve as the product subject matter expert during client meetings, workshops, and advisory discussions. Product Development Execution Work effectively within Agile/Scrum teams, contributing to sprint planning, backlog prioritization, and iterative roadmap delivery. Write clear, concise user stories, acceptance criteria, and business requirements that translate complex needs into action. Utilize product management tools (Jira, Confluence, Aha!, Productboard) to manage roadmaps, documentation, and communication. Requirements Bachelor's degree in life sciences, business, data analytics, or related field. 5+ years of product management experience in B2B SaaS, healthcare technology, or tech-enabled services. Experience in life sciences, healthcare delivery, pharmaceutical services, or patient support programs. Familiarity with PSP workflows: hub services, copay programs, prior authorization, benefits investigations, nurse support. Strong understanding of data privacy, compliance, and interoperability standards (HIPAA, HL7, FHIR, GDPR). Demonstrated success working in Agile/Scrum environments. Excellent communication, stakeholder engagement, and analytical skills. Preferred Master's degree in business, life sciences, healthcare administration, or related field. Experience working with pharmaceutical manufacturers, hub providers, or specialty pharmacies. Exposure to digital health tools (patient portals, apps, engagement platforms). Knowledge of EMR/EHR integrations, claims data, and real-world evidence (RWE). Experience creating outcomes dashboards or patient journey analytics. Experience supporting AI-driven workflows or automation tools. Consulting or client-facing implementation experience. Benefits Supportive, progressive, fast-paced environment Competitive pay structure Matching 401(k) with immediate vesting Medical, dental, vision, life, & short-term disability insurance Opportunity to impact patient outcomes through data-driven healthcare technology. Collaborative and mission-driven culture that values innovation and continuous learning. Access to cutting-edge cloud technologies and modern data engineering tools. Competitive compensation, comprehensive benefits, and career growth opportunities AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position. AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire

Job DescriptionDescription Become a Medical Scribe First Scribe-X offers unparalleled clinical experience and preparation for medical school. Work from home and gain clinical experience! Receive extensive paid training that will help you master EMR systems and patient documentation procedures. Develop professional mentorships as you work one-on-one with providers. Gain patient contact hours and letters of recommendation that will make your applications stand out. Work for a company that understands the med school application process and supports your healthcare goals. Anyone looking to begin a career in medicine (MD, DO, PA, NP, or RN) should consider becoming a medical scribe first! Scribe Pay Structure: $11/hour - No scribe experience $12/hour - 6+ months scribe experience $14-17/hour - Lead scribe (1+ year scribe experience required) + $1/hour for fluent Spanish-speaking candidates Summary of Position Description:The Scribe-X medical scribe is a critical member of the patient care team. Medical scribes will work side-by-side a healthcare provider to document patient encounters in real-time. Medical scribe training is provided to all scribes to assure they are prepared to support their assigned provider(s). Duties of a Medical Scribe Perform chart preparation per clinic protocol Accompany the provider in all scheduled patient visits Document the patient history, physical exam, procedures, and patient plan, as performed by the provider Remind provider of relevant quality metrics when appropriate, documenting to support quality metrics Enter laboratory and radiographic studies, as ordered by the provider Enter in medication orders, as dictated by the provider Document and print instructions for the patient Review completed charts with the provider between patients or at the completion of shift Update provider preference and clinic preference documents as necessary Education and Skills Excellent verbal and written English skills Strong computer skills with the ability to learn and navigate new software quickly Healthcare track (e.g. pre-med, pre-PA, pre-nursing) is preferred Bachelor's degree strongly preferred with a GPA of 3.00 or greater If no college degree, 1+ years of full time work experience as a scribe Most assignments require a typing speed of at least 60 WPM Opportunities for experienced scribes making up to $16/hr Benefits Opportunity for letters of recommendation from providers Gain patient contact hours Paid time-off on an accrual basis Up to $150/month reimbursement for a healthcare plan $200 REFERRAL BONUS IF YOUR FRIENDS JOIN SCRIBE-X!

The primary purpose of this role is to manage and track the productivity of the account team and to ensure the health of the client's Accounts Receivable and communication with client is timely and proactive. Knowledge, Skills, and Ability Requirements 5-10 years of management experience in revenue cycle in a fast paced, high volume environment preferred High level of interpersonal skills to handle sensitive and confidential situations. Position continually requires demonstrated poise, tact and diplomacy Experience communicating with client Mentorship and management of a high functioning RCM team, and a strong track record of driving business results are essential. Knowledge of pertinent Federal, State, and local laws, codes, and regulations related to reimbursement, collection, and insurance related requirements Strong skills in fostering working relationships Understanding how to read and interpret AR reports to develop action plans Strong working knowledge of medical terminology, CPT, HCPCS, ICD10 . Certified Coder or other industry certification preferred Detail oriented; organized; sets priorities; meets deadlines Advanced skills in computer programs, particularly Microsoft Excel, medical billing software (Kareo preferred), and EMR programs Expert skills in research, problem solving and identifying resources to solve any client or team-member questions or issues Experience in third-party payor setup / configuration within the revenue cycle system Adapt to changes in the work environment and manage competing demands Self-starter with high degree of drive, initiative, and follow through Outstanding interpersonal and communication skills, Academic and professional qualifications: College or University degree preferred Job Description Manager of Revenue Cycle Management Manager of RCM Oversees collections' performance (KPIs), billing team Exhibits exceptional customer service skills; answering client calls; prompt return and follow up to all interactions Maintains a schedule of client meetings either monthly or quarterly depending on the size and scope of client Optimizes and implements guidance of revenue cycle operations required for billing, billing system configuration, charge capture, coding, claim submission, insurance and patient accounts, collections, payment posting and customer service Updates and monitors a relevant performance reporting suite of metrics, and related structure of performance review meetings to establish an accountable environment Directs the strategic growth and development of RCM services while effectively managing the training and utilization of RCM staff, technology, and resources to ensure quality, high performing, work processes and results. Leads and/or coordinates business process improvement projects to increase effectiveness, improve efficiency, reduce denials, eliminate waste, and improve service experience Oversees Collection guidelines as well as the allocation of write-offs, related controls, and the procedures and tactics to minimize bad debt Monitors the local and national emerging and best practices associated with Revenue Management. Continuously enhances the patient and physician service delivery aspects of the Revenue Cycle, including monitoring contact center metrics, patient satisfaction data, physician satisfaction data, and other data points to refine the procedures which impact the delivery of service and customer satisfaction Reviews and approves client monthly financial reporting and completes client-requested, specialized data analysis Creates and maintains policies, procedures and standards that support Best Practices and effective management within a cross-departmental organizational structure Accountable for training the team, and sustaining superior customer service in the call center operations: inquiry follow-up, tactful, compassionate, professional and courteous handling of customers. Ensures compliance with regulations and billing and collections policies Monitors and makes decisions regarding the value and collectability of accounts receivable. Meets with practices/individuals to review specific coding issues or processes as needed. Develops and adheres to approved budget by maintaining business unit operations in coordination with the Director of Operations Collaborates with the credentialing team to ensure that physician participation with payers is accurate and completed without delay Serves as a liaison between the team and the customer in any challenging or potential negative situations Manages the internal compliance program for the company (Compliance officer) as well as supports clients in any questions they may have on compliance Has working/expert knowledge of all positions and procedures. Able to step in if needed and provide expert guidance. Actively manages 1-2 key clients RCM process to ensure that working knowledge. Responds to potential clients' leads, initiates contact and fact finding, quote terms, negotiate as needed, completes the sales cycle to signed client contract. Trains and manages other team members to assist in new client acquisition. Developing and maintaining strong relationships with the clients Extremely flexible quickly shifts from/to clients and projects as the needs arise with efficient hand offs to others. Ability to effectively and appropriately manage a remote work force. We offer a competitive salary, 401(k) with Employer Match, Paid Time Off and paid Holidays. Owner will provide reasonable training for the new RCM Manager.