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NCIC jobs near me - 16 jobs

  • IT Support Specialist

    Comtech 4.3company rating

    Cincinnati, OH

    Comtech is a woman-owned small business founded in 1998 and headquartered in Reston, VA. We offer IT solutions across the disciplines of program/project management, applications development, infrastructure, Cyber security, and enterprise content/data management services. We have developed our methodologies and processes based on the IT Infrastructure Library (ITIL) v.3 Framework across enterprise infrastructure operations. These methodologies and processes are reinforced through our organization's externally accredited certifications, which include ISO 9001:2008 Quality Management System (QMS), ISO/IEC 20000-1:2011 IT Service Management Systems (SMS, corporate ITIL certification), ISO 27001:2005 Information Security Management System (ISMS), and CMMI-DEV Level 3" Job Description: Receive telephone calls and e-mails from users having problems using computer software and hardware or inquiring how to use Law Enforcement systems. Assist users through problem solving steps Investigates and resolves computer software and hardware problems of users. Serves as a contact for level 1 support. Serves as a contact for users having problems using computer software, hardware, operating systems and escalates as necessary. Determines whether problem is caused by hardware, software, or system. Answers questions, applying knowledge of computer software, hardware, systems and procedures. Talks with technical and non-technical co-workers to research problem and find solution. Test software and hardware for troubleshooting and problem resolution. Makes appropriate use of reference publications and diagnostic aids in resolving technical problems. Assist in coordination of changes, upgrades and new products, ensuring systems will operate correctly in current and future environment. Assist personnel from law enforcement agencies in troubleshooting problems with their various terminals, computers and systems. Work effectively with diverse customer and colleague groups. Ability to obtain and maintain certification by Ohio Law Enforcement Automated Data Systems (LEADS) and FBI NCIC, which requires fingerprinting and criminal background investigation. Qualifications Must have a valid Driver's License Experience with Microsoft Active Directory Experience with RSA SecuID token administration Experience with Crystal Reports or other report writing tools Knowledge of Remote device management Knowledge of Mobile device configuration and wireless infrastructure Experience with Computer operating systems, equipment, peripherals, and application Additional Information **Please share me your updated word copy of Resume. **I Appreciate, if you can refer someone who is looking for this position. Contact: Nayan Hazare IT Recruiter at Comtech LLC Call- ************ ***********************
    $39k-62k yearly est. Easy Apply 60d+ ago
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  • Call Center Manager (3684)

    Three Saints Bay

    Remote job

    Job Code **3684** \# of Openings **1** Apply Now (**************************************************** Requisition?org=GATEWAYVENT&cws=55&rid=3684) Ocean Bay, a subsidiary of Three Saints Bay, LLC, and a Federal Government Contractor industry leader, is seeking a 911 / Emergency Call Center Manager. **Position Responsibilities:** + Ensure that proper training be provided pursuant to the requirements of the Call Center operations as outlined in the contract and certified training programs. + Review, as part of the process, all training requests (on or off site) based on needs for effective Call Center operations to include travel costs, accommodations, training fees, and any other related contractual costs. + Develop, execute, and track training opportunities as needed for contract employees. + Oversee and manage all aspects of employee conduct within the Call Center operations to include: + Performance Reviews. + Position Changes - (transfers, demotions, promotions). + Disciplinary and Performance Action Reviews - (Written and Verbal Warnings, Corrective Action Notices (CAN), Suspensions and/or Terminations). + Manage the hiring processes and procedures for all new employees. + Generate monthly progress reports and provide a status on all associated performance measures as required by contract. + Review of Corporate expenditure and billing documents and reconcile with billable time and attendance of personnel. + Review and approve reports for personnel time and attendance. + Oversee and manage the Dispatcher Shift Bid process and develop related rules associated with an effective method. + Provide Federal Management operational effectiveness reports for special operations throughout the contract option year (examples of, but not limited to: (Holiday Event staffing, Operation Blue Surge - Staffing and Statistics, Large Sporting Events, Civil Disobedience (protests/riots/rally's), Political Gatherings (DNC/RNC/Debates/Presidential Visits). + Optimize dispatch program performance through recommendations and procedures that may increase the efficiency of operations. + Recommend equipment needs and replacement. + Radio and phone reports. + Electronic file review for all dispatch personnel - quality assurance program. + Radio/Phone and Alarm reviews (daily) + Assist in ensuring staff is attaining the required goals for dispatch operations. + Attend supervisory strategy and performance meetings regarding all areas of Call Center operations. + Create and oversee the Performance Management Plan for all contract employees within the Call Center. + Review, approve and/or amend Performance Reviews for all Contract Employees. + Review and approve training processes, personnel scheduling and attendance, and training requests. + Address all SOP issues to include, but not limited to, training and testing topics. + Review and approve all new SOP's containing Call Center procedures and policies. + Oversee the collecting of statistics for the Call Center as required. + Conduct special projects to include: + Notification projects + NCIC issues + Hit confirmations. + Validations, and proper use reviews + Maintain 24-hour day connectivity, either personally or through a designee, with the Call Center to provide direction and/or insight on ongoing issues and/or emergencies. + Act as liaison between contract and Federal staff for all activities of contract personnel, as needed or directed by corporate or Federal staff. + Review and approve all disciplinary actions and make recommendations to corporate. + Maintain a working knowledge of the HVAC/CRAC unit systems used throughout the Call Center, for example, to include but not limited to, where the circuit breakers for the systems are located, and the service contractor's point of contact information. **Position Requirements:** + High School diploma or GED + Any equivalent combination of education and experience that provides the applicant with the knowledge, skills and ability required to successfully perform the job. A typical way to obtain the knowledge and abilities would be: + At least 5-10 years of progressively responsible communications dispatching/supervisory experience in a comparable public safety dispatching center. Experience or other qualifications that demonstrate strong decision-making skills, excellent interpersonal communication and conflict resolution skills, and ability to successfully supervise, motivate, correct, train and evaluate assigned staff. + Knowledge of a 24-hour emergency communication center including familiarity with public safety functions and concerns and of the public safety communication's environment, demands, requirements and related laws, regulations, and systems. + Knowledge of principles and processes for providing customer services. This includes meeting established quality standards. + Industry Standard recognized cortication's relating to 911/Call Center Operator and/or Supervisor training. + Demonstrated ability to supervise a staff of 30-50 employees. This position is located in Denver, CO. **Hiring Range:** $75,000- $85,000. VEVRAA Federal Contractor Three Saints Bay, LLC and its subsidiaries offer a team-oriented working environment and the opportunity to work with exceptional, dedicated industry professionals. We offer our employees a comprehensive benefits package and the opportunity to take part in exciting projects with government and commercial clients, both domestic and international. We are an Equal Opportunity Employer. We invite resumes from all interested parties without regard to race, color, sex, sexual preference, religion, creed, national origin, age, genetic information, marital or veteran status, disability, or any other category protected by federal, state, or local law.
    $75k-85k yearly 60d+ ago
  • Records Technician 1/Police Records Clerk

    City of Dublin, Oh 3.4company rating

    Dublin, OH

    Class Concept Are you passionate about customer service and take pride in delivering accurate, detail-oriented support to the public? The City of Dublin invites qualified candidates to apply for the position of Records Technician I. This position plays a vital role in supporting Police Department operations by serving as the first point of contact for visitors. Duties include greeting the public, providing accurate information, and directing individuals to appropriate services or personnel. The position also responds to inquiries by telephone and performs a variety of administrative and clerical functions, including typing, processing, filing, and issuing reports and records. The nature of this work requires the candidate to work first shift hours Monday through Friday from 8:00 a.m. to 5:00 p.m; with a one hour lunch. This position is 100% in the office and does not have a remote work option. As part of the selection process, the preferred candidate will be required to participate in and complete a thorough background investigation and record check, a psychological examination, and a pre-employment drug test as a condition of the City's offer of employment. Working at the City of Dublin is more than just a job - Join the City of Dublin today! In addition to a competitive pay plan, the City offers a comprehensive benefits program for our permanent full-time employees that includes, but is not limited to, the following: * Opportunity to earn premium-free medical, dental, and vision benefits * Employer-provided contributions to Health Savings or Health Reimbursement Account * Healthy By Choice Wellness Program * Employer-provided Short-term Disability (Non-Union Employees) * Employer-provided Life Insurance * Vacation, Sick, and Personal Leave * Longevity Pay * Tuition Reimbursement * Employee Assistance Program * Dublin Community Recreation Center Membership Given the nature of this classification's duties/responsibilities, it has been designated as Non-Exempt under the governing Fair Labor Standards Act regulations and, therefore, is entitled to formal overtime compensation and/or formal compensatory time. Supervisory Responsibilities: None Examples of Duties Provides excellent customer service and acts as the first point of contact managing the reception window of the police department. Employee will be exposed to confidential and sensitive information acquired incidental to, or as part of job responsibilities. Interactions with external contacts primarily focus on maintaining positive public relations, providing routine and complex information, and resolving issues at the Records Window, over the telephone, email, proprietary software, or by other means. Solves routine problems and customer needs requiring little or no judgment, other than application of normal processes requiring technical knowledge of department operations and procedures after a short period of orientation and training. Processes data entry and utilizes technology, such as Axon Evidence, proprietary records software, and the State of Ohio Virtual Exchange (SOLVE), to complete assigned tasks. Processes and/or responds to requests for background checks, reports, and records requests from the public and media in person, over the telephone, email, proprietary software, or by other means. Receives incoming calls, determines the nature and urgency of calls, and routes calls as needed. Minimizes unnecessary call routing by providing effective customer service and resolving inquiries when possible ("driving first call final"). Types, processes, files and issues a variety of reports and records, including but not limited to, parking permits, parking citations, entering and release of impounded vehicles, and house watches. Responsible for records management and retention, including scanning and destruction of records in accordance with the City's retention schedules. Attends required training related to public records law, as well as other training mandated by the department and applicable policies. Employee demonstrates basic skills in application of Microsoft Office. Employee demonstrates the technological ability to proficiently learn intermediate Microsoft Office applications and the Police Department's proprietary software following employment. Perform basic accounting responsibilities, including cash handling, preparing deposits, reconciling cash accounts, entering accounting data into proprietary software, process, and other basic accounting tasks. Performs other related duties as assigned. Typical Qualifications Minimum Qualifications: High School Diploma or GED equivalent. At least two (2) years' work experience performing basic clerical and administrative support responsibilities or equivalent combination of education and experience. Entry level coursework Microsoft Office Suite (specifically Word, Excel, Outlook), computer operations. Ability to learn proprietary software. Ability to acquire and maintain LEADS and NCIC certification. Ability to work independently and as a member of a team. No specific license or certification requirement upon appointment, however, the Police Department may require a license or certification relevant to specific job responsibilities. Physical Requirements: Ability to move about the inside of an office space to access file cabinets and office equipment. Constantly operate a computer and other office machinery, such as a copier, fax machine, mobile device, shredder, scanner, etc. Must be able to remain in a stationary position at workstation throughout the scheduled workday. Ability to exchange information with co-workers and citizens through the use of email system, the telephone, and in-person interactions. Ability to lift and move objects weighing 10 - 15 lbs. Special Requirements: Possession of a valid driver's license. Must obtain and maintain a general notary public designation. Other Qualifications: Demonstration of the following established core values: Integrity, Respect, Communication, Teamwork, Accountability, Positive Attitude, Dedication to Service, Professionalism, and Commitment. Regular attendance, as governed by and in accordance with applicable rules, regulations, procedures, and laws, is regarded as an essential requirement of this classification. Compliance with training directives established by supervisory/managerial personnel. Adherence to all applicable Federal and State safety laws, rules, and regulations and City safety policies/procedures. Core Competencies Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services, acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Problem Solving: Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers. Time Management: Makes decisions in a timely manner, sometimes with incomplete information and under tight deadlines and pressure; able to make a quick decision. Priority Setting: Spends their time and the time of others on what's important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus. Composure: Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn't show frustration when resisted or blocked; is a settling influence in a crisis. Functional/Technical Skills: Has the functional and technical knowledge and skills to do the job at a high level of accomplishment. Interpersonal Savvy: Relates well to all kinds of people-up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. Organizational Agility: Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations. THE CITY OF DUBLIN IS AN EQUAL OPPORTUNITY EMPLOYER Drug-Free Workplace The City of Dublin is a drug-free workplace (AO 2.35) which prohibits the use of controlled substances including marijuana. As permitted by law and in accordance with City Policy, new hires must pass a pre-employment drug test before appointment to any City position. Please note, this position may be subject to additional restrictions pursuant to Administrative Orders 2.38, or as outlined in the posting. EEO Statement The City of Dublin is committed to establishing and maintaining an inclusive and equitable community. We work to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We actively celebrate colleagues' differences, support them through their careers with us, and prohibit discrimination and harassment. We strive to ensure equitable access to resources and opportunities that allow individuals and groups to feel safe, respected, motivated, and valued. Creating a culture of equity and belonging helps to ensure we meet the needs of all residents, visitors, and City of Dublin employees. HEALTH BENEFITS The City of Dublin offers a high deductible health care plan through United Healthcare that provides 100% coverage for preventative care. Employee or family coverage is available. Additionally our integrated wellness program, Healthy by Choice (HBC), allows employees to earn a waiver of all or a portion of the medical plan premiums. HEALTH SAVINGS ACCOUNT/HEALTH REIMBURSEMENT ACCOUNT Annually, the City will deposit 75% of your health insurance deductible amount into an HSA account in your name. VISION AND DENTAL The City pays 100% of the premium for dental and vision. Coverage levels will be explained in further detail at time of hire. LIFE INSURANCE The City pays 100% of the premium for 1.5 times your salary up to $150,000 term life insurance coverage for the employee. Supplemental insurance is available. RETIREMENT PENSION The City contributes 14% monthly toward retirement benefits offered through the Ohio Public Employee Retirement System. The employee pension payment share is 10% of gross salary. VACATION New employees accrue two weeks of paid vacation their first year. Vacation time increases with length of service time. Prior public service may be honored as service credit for vacation accrual. PERSONAL LEAVE Employees receive five prorated days of personal leave annually. SICK LEAVE Employees are advanced three sick days at the time of hire and accrue nine sick days in total annually. OTHER Eleven (11) paid holidays per year, employer paid short term disability, tuition/certification reimbursement of up to $7,000 annually, recreation membership and longevity pay after four years of full time completed service with the City of Dublin. 01 Do you possess a High School Diploma or GED equivalent? * Yes * No 02 Do you have at least two (2) years' work experience performing basic clerical and administrative support responsibilities or equivalent combination of education and experience? * Yes * No 03 Do you possess a valid driver's license? * Yes * No Required Question Employer City of Dublin Address 5555 Perimeter Drive Dublin, Ohio, 43017 Phone ************ Website ****************************
    $48k-58k yearly est. 6d ago
  • DETENTION DEPUTY (TRAINEE)

    County of Elmore

    Remote job

    ***Please note - In order for your application to be considered you MUST submit all required Sheriff's Office Application Information/Signature Pages, notarized, to either the Elmore County Sheriff's Office or the Elmore County Human Resources Office. General Statement of Duties The Detention Deputy works directly with inmates in the Elmore County Detention Center. The Detention Deputy is responsible for the care, custody, and control of inmates in accordance with established policies, regulations, and procedures and in the providing of security to the Elmore County Detention Center. Unusual and serious situations and/or matters may arise and require split second decisions and/or notification to supervisors for proper action and guidance. The incumbent uses their own judgment in the performance of duties, referring unusual, unique, or complex issues to their supervisor for advice and guidance. Performs related duties as required. Classification Summary The principal function of this position is to enforce State and local laws and to perform all work duties and activities in accordance with county policies, procedures, and safety practices. The duties are performed under the direct supervision of the Shift Supervisor and by direction of the Detention Master Sergeant. Considerable latitude is granted to the employee but is subject to stringent state and county legal guidelines. The work and duties performed by the Detention Deputy are subject to periodic performance audits and annual evaluations. The principal duties of this class are performed in a work environment in which the deputy is subject to potential personal danger. Examples of Work (Illustrative Only) Essential Duties and Responsibilities Ensures that the County jail is operating within the rules and regulations outlined by the policy and procedures manual, Idaho Sheriff Association Jail Standards and by Idaho State laws; Conducts security inspections to check on safety and wellbeing of all inmates; observes condition of facility and of inmates; observes changes in habits and moods of inmates and reports unusual conditions or incidents to supervisor; Searching of Prisoner to ensure no contraband is brought into the facility; Obtaining prisoners medical history (current and historical); Supervises service functions, such as mental health counseling, religious services, AA and GED counselors, etc.; Serves warrants and summonses to inmates; Develops written disciplinary reports on inmates; Prepares formal reports on inmate incidents and activities; Determine alien status for appropriate notification of Embassy or Immigration and Customs Enforcement; Processes incoming prisoners; searches prisoners; obtains all personal property from prisoner and prepares a complete property inventory; takes fingerprints and photos; prepares clerical records and makes entries in jail management system; prepares packet for initial court hearings including Rights Forms and associated arrest documentation; Process classification reviews and assigns inmates to the proper level of confinement; Operates security equipment such as restraining devices, tasers, two-way radios, and locking devices; Responds to and controls inmate disturbances (fights, criminal activities, etc.); Engages in law enforcement detention functions that include such things as working in confined areas, physically restraining inmates, and checking the doors and windows of buildings to ensure they are secure; Detects and collects evidence in the Detention Center that provides the basis of criminal offenses or administrative violations; Responsible for loading, unloading, aiming, and firing handguns, shotguns, and other agency lethal and less-lethal firearms from a variety of body positions under conditions of stress that justify the use of deadly force and at levels of proficiency prescribed in certification standards; Demonstrates skill in the use, care, and security of firearms and other law enforcement equipment; Pursue fleeing inmates and performs rescue operations and other duties which may involve quickly entering and exiting secured areas; lifting, carrying, and dragging heavy objects; climbing up to and down from elevated surfaces; climbing through openings; jumping over obstacles; crawling in confined areas and using physical force to gain entrance; Possesses sufficient dexterity to manipulate keys and keyboards, operate levers and buttons, manually operate heavy doors and count, collect and inventory small items; If needed, can perform rescue functions at accidents, emergencies, and disasters including directing traffic, administering emergency medical aid, moving people from dangerous situations, securing and evacuating people from general areas, and extinguishing small fires; Calms, or takes other actions to calm emotionally upset persons; Ensures proper hygiene is maintained for all inmates through showers, cleaning of the unit and medical care; Records, in writing, any reportable occurrence in the jail during the tour of duty as directed by policy; Provides answers and feedback to inmates through the jail's electronic grievance/request system; Searches inmates and cells for weapons and contraband; Distributes food trays; recovers food trays and accounts for all kitchen utensils; Supervises the medication distribution to inmates and provides security to medical staff during sick call; Issues toilet articles and sanitary supplies; Sorts, searches and delivers mail and legal papers to inmates; Collects soiled laundry; distributes clean laundry; Oversees inmates on special work details such as cleaning, painting, moving furniture, repair or laundry detail; oversees inmates' activities in exercise yard or other recreational areas; Inspects perimeter of the building and grounds for security; Conducts inmate headcounts; Assists in transporting inmates to hospitals, other jurisdictions and court; escorts inmates to activities within the jail such as to see visitors, doctor, or to recreation area; Releases inmates as directed by legal authority; Returns personal property to inmates being discharged; completes paperwork pertinent to discharge or transfer of inmate; Other Duties and Responsibilities As needed, performs the duties of other jail or Sheriff's Office positions, including administrative office, fire/safety officer, supply officer, programs officer, security officer, and SILDS officer; Performs other related duties as required. Required Knowledge, Skills and Abilities Knowledge of: State and local laws related to criminal and civil, adult and juvenile crimes; County policy and procedures; Idaho Jail Standards; Safe and appropriate response to the public and persons in custody; Defense tactics and handgun use in potentially dangerous and volatile situations; Officer safety skills including hand-cuffing, handgun operations, and pain-compliance; Effective Public relation skills; Various processes related to the operation of a personal computer and associated software for word processing and spread sheets; Effective interpersonal communication skills; Facility equipment such as vehicles, body armor, handcuffs, firearms and other related equipment; Standard first-aid administration. Ability to: Safely and appropriately respond to the public and persons in custody; Read and comprehend legal and non-legal documents, including the processing of such documents as medical instructions, commitment orders, summons, and other legal writs; Prepare investigative and other reports, using appropriate grammar, symbols, and mathematical computations; Exercise independent judgment in determining the appropriate classification of inmates and assessing and responding to the needs of special populations; Effectively communicate orally, in writing, and over law enforcement radio channels; Understand and apply departmental, state and local law enforcement procedures, policies and regulations; Analyze situations quickly and objectively; recognize actual and potential dangers and determine proper course of action; Cope with stressful situations calmly, fairly, tactfully and with respect for individual rights; Demonstrate proficiency in the exercise of defensive tactics and the use and care of firearms; Establish and maintain cooperative working relationships with those contacted in the course of work; Keep the Shift Supervisor fully and accurately informed of work progress, including present and potential work problems and suggestions for new or improved ways of addressing such problems; Learn new aspects of work depending upon specialty assignment areas; Uphold the Law Enforcement Code of Ethics at all times; Respond to citizen requests in a courteous and effective manner; Make sound and reasonable decisions in accordance with laws, ordinances, regulations and established procedures; Perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of time-sensitive deadlines; Understand and follow oral and/or written policies, procedures and instructions; Responds to citizens' questions and comments in a courteous and timely manner; Take criticism and verbal abuse from inmates and their visitors without reacting in a negative manner; Performs all work duties and activities in accordance with County policies, procedures and safety practices. Demonstrate integrity, ingenuity and inventiveness in the performance of assigned tasks. Acceptable Experience and Training High school diploma or GED equivalency; and Minimum 2 years of work experience preferred; or Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work. Special Qualifications (where appropriate) Valid Idaho State driver's license; Must be at least 18 years of age POST Certification within one year of hire; Must successfully complete a background investigation through the National Crime Information Center (NCIC), including a polygraph exam and a psychological evaluation; Other certification may be required to perform specialized training and/or supervisory duties; Essential Physical Abilities Sufficient clarity of speech and hearing or other communication capabilities, with or without reasonable accommodation, which permits the employee to communicate effectively; Sufficient vision or other powers of observation, with or without reasonable accommodation, which permits the employee to establish, maintain and monitor a safe jail environment; Sufficient manual dexterity, with or without reasonable accommodation, which permits the employee to provide overall safety and security for jail inmates, personnel and the general public; Sufficient personal mobility and physical reflexes, with or without reasonable accommodation, which permits the employee to deal with aggressive, violent and combative inmates. Position will remain posted until filled.
    $39k-56k yearly est. Auto-Apply 21d ago
  • Telecommunicator - 911 Dispatch (Lateral Certified and New Recruits)

    Kenton County AP External

    Cincinnati, OH

    $54,080 entry salary for recruits Join a unique telecommunications department that combines Fire/EMS, police, aviation, and more! We welcome new recruits and lateral DOCJT certified professionals. Salary for lateral candidates is based on years of experience. CLASS SUMMARY: Responsible for receiving emergency and non-emergency calls as well as monitoring various airport safety and security systems. Through interpretation of information received, responsible for determining appropriate allocation of resources and dispatching police, fire, operations and maintenance units as appropriate. Position requires multitasking in a fast-paced airport environment and the ability to maintain situational awareness at all times. ESSENTIAL DUTIES: This class specification represents only the core areas of responsibilities; specific position assignments will vary depending on the needs of the department. Receives emergency (911) and non-emergency calls via phone and dispatches appropriate resources as required. Uses various systems, including Computer Aided Dispatch (CAD), to maintain situational awareness during responses. Takes direction from Incident Commander (IC), Person In Charge (PIC) or Airport Duty Manager (ADM) during large scale events and coordinates with internal and external airport stakeholders as required. Monitors and sends information via teletype over the National Crime Information Center (NCIC) and the Law Information Network of Kentucky (LINK). Utilizes Airport Mass Notification System to disseminate emergency and non-emergency information to internal and external stakeholders. Monitors access into secure areas utilizing access control system and CCTV on doors. Monitors airport fire alarm systems. Accepts airport service requests and assigns work orders as needed. Dispatches airport maintenance personnel for immediate maintenance needs. Maintains awareness of airport system outages (power, conveyances, airport train) and coordinates with appropriate KCAB department for repair. Actively monitors airport operational activities and maintains situational awareness of airfield status and aircraft arrivals/departures. Monitors weather conditions and disseminates information as required via various communication systems. Receives calls from airport stakeholders during snow events and disseminates information to KCAB departments as required. Performs other duties of a similar nature and level as assigned. TRAINING AND EXPERIENCE: High School Diploma or GED or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above. Must be a minimum of 18 years of age and a United States Citizen. LICENSING/CERTIFICATIONS: Pass Department of Criminal Justice Basic Telecommunications Course (new recruits) Maintain LINK/NCIC certifications Maintain Emergency Medical Dispatch (EMD) certification Maintain Security Identification Display Area (SIDA) clearance Obtain and maintain position appropriate NIMS and emergency training SKILL IN: Multi-tasking in a fast-paced environment Maintaining confidentiality, privacy and security of protected information Clearly and effectively communicating, both orally and in writing Use of a variety of computer-based technologies Demonstrated skill in motivating, promoting and establishing and maintaining effective, fair, cooperative, collaborative and respectful relationships with internal and external colleagues, peers, work teams and workgroups. ADA AND OTHER REQUIREMENTS: Positions in this class typically require reaching, standing, walking, pushing, fingering, talking, hearing, seeing and repetitive motions. Sedentary Work: Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects including the human body. Current Telecommunicators wishing to move laterally will need to provide proof of DOCJT Certificate and ID Number. Why Join Us? BENEFITS: (Full Time Positions) 100% Employer Paid Health & Wellness Center Comprehensive Insurance Options: Medical, dental, vision and life insurance, including a $0 premium medical plan option and no spousal surcharge CVG CARES: $2,500 employer paid childcare subsidy Health Savings Account & Dependent Care Flexible Spending Account Retirement Plans: Employer and employee contributions to KY Public Pension Authority retirement plan KY Deferred Comp Plans: 401(k) and 457 options Generous Paid Time Off: Including 10 holidays a year Employee Assistance Program Voluntary Wellness Program: Earn financial incentives and paid time off Tuition Reimbursement and Professional Development Programs Performance Reward Program (potential to earn up to $1500.00 annually) Onsite Fitness Facilities Don't meet every requirement? If you are excited to make a positive impact for our region, but your experience doesn't align perfectly, we encourage you to apply. You may be the right candidate for CVG Airport Authority, whether it be this role or another. Interested candidates can obtain more information and apply at ************************ Find Your Dream Job at CVG Airport.
    $54.1k yearly 25d ago
  • Armed Security Officer - Protective Services - Lorain Hospital

    Mercy Health 4.4company rating

    Lorain, OH

    Thank you for considering a career at Mercy Health! Scheduled Weekly Hours: 0.01 Work Shift: All Work Shifts (United States of America) Armed Security Guard - Mercy Lorain Hospital MISSION The mission of Mercy Health is to extend the healing ministry of Jesus by improving the health of our communities with emphasis on people who are poor and under-served. · Mercy Health is committed to the safety and security of employees, volunteers, students, patients, visitors in ensuring a safe patient care, business and work environment and protection of hospital property. Under the leadership guidance of the Mercy Health Director of Safety , and management authority of the Manager the Mercy Lorain Armed Security Officer (ASO) is responsible for enforcing established organizational safety and security policies and supporting a positive customer - friendly service-oriented approach. This job description operates in accordance with established International Association of Hospital Safety and Security Management (IAHSS) guidelines and best practices. SUMMARY OF ESSENTIAL JOB RESPONSIBILITIES: · Protects patients, visitors and employees by providing escorts, patrolling grounds, and eliminating environment of care safety hazards. · Deters vandalism, theft and property abuse through routine patrols of all hospital property to include inside areas as well as all parking lots and decks. · Enforces hospital policies e.g. parking regulations, visitation policies, , and tobacco free/smoking policy. · Monitors hospital activity on closed circuit television to be alerted to any escalating situations that may require security involvement. · Intervenes in patient, visitor and/or staff confrontations as appropriate. · Advises dispatcher of any and all duties performed. Completes appropriate documentation of various incidents. · Demonstrates understanding of emergency procedures, alarm response, evacuation and internal and external disaster plans. · Responds to emergency situations and hospital alarms as designated. · Completes mandatory education and training in order to maintain organization and department specific competencies and requirements. Maintains applicable certification/licensure. Completion of IAHSS Basic Training Module within 90 days post new hire. · Remains on assigned post and completes all post specific duties. Ensures that post and police vehicles remain clean, neat and free of all non-work-related material. · Follows organizational hospital policies and procedures with special attention to attendance and punctuality, confidentiality, dress code and display of ID badge, and safety. · Maintains and presents self in professional manner at all times when on duty. ESSENTIAL JOB ACCOUNTABILITIES: Accepts assignments /duties as assigned by Protective Services Management for meeting operational needs. Inspires, motivates and models service-oriented and positive customer service behaviors. Fosters the spirit of team collaboration, Supports inter-disciplinary work teams, and partnership relationships with internal and external customers and community partners (i.e. Fire Department, federal and state law enforcement agencies, EMS and others). Demonstrates self-governance and promotes the same in others. Supports an environment, which fosters professional/personal growth and development. Participates in scheduled Emergency Management exercises and annual drills. Promotes stewardship of resources while maintaining or improving quality of service. Regularly communicates goals, plans and actions encouraging employee feedback and input and ownership. Participates in gathering, investigating, researching, and analyzing of data and/or initiating studies and/or activities to assess their effect on an organization/system-wide basis or intra/interdepartmental operations. Completing Internal investigative reports timely with demonstration of accurate information, correct grammar and spelling. Adheres, follows and enforces Protective Services Department policies and procedures. Supports the Performance Improvement process. Participates in Environment of Care clinical and non-clinical Safety Rounds. Conducts monthly safety inspections/security - related equipment checks (i.e. panic and duress alarms and emergency call boxes….) Participates as assigned with monthly fire safety management drills. Performs additional duties and projects as assigned by the Manager EDUCATION: · High School Diploma required. · Current Ohio Peace Officer Training Academy (OPOTA) Certificate of completion Academy Training./or OPOTA Armed Security Officer Certificate · Associate and/or bachelor's degree preferred. · I.A.H.S.S. Basic Training and Certification for Healthcare Security Officer within one year of hiring. EXPERIENCE: · Minimum 1-2 years on the job law enforcement / criminal justice /military training preferred. ESSENTIAL CERTIFICATIONS: · Valid Ohio driver's license. · Successfully qualify with duty weapons as directed to maintain State and/or Departmental requirements. · Successfully qualify with an ECD per Protective Services Department policy and procedure. · Successfully complete AED-CPR training as per Protective Services Department policy and procedure PROTECTIVE EQUIPMENT Must comply with Police Department requirements related to protective equipment, body cameras and body armor. REQUIRED KNOWLEDGE AND SKILLS: Police Activities Must be familiar with LEADS and NCIC computer functions. · How to request this service from a Police Agency. · Must maintain current OPOTA status and take refresher and additional classes as they become mandatory. · Must successfully qualify with firearm as scheduled by department · Has a clear understanding of Armed Officer responsibilities and liabilities · Display good judgment. · Display positive service-oriented and customer friendly behaviors · Knowledgeable in policy and procedure manual especially use of force. · Ability to appear in court as needed. · Operate Protective Services vehicle and be in compliance with Mercy Health Driver's License Policy. · Perform comprehensive investigation on reported incident reports. · Demonstrate effective and safe traffic control measures. · Key control-lock and unlock doors as needed. · Comply with annual organizational educational requirements and OPOTA (CPT) - law enforcement competency- skill requirements. · Maintain current CPR and annual AED and ECD certification status. INTERPERSONAL COMMUNICATION: Effective verbal and written communication skills. Ability to communicate in a courteous, respectful and direct manner. Requires effective listening skills to maintain cooperative associations. PROBLEM SOLVING/DECISION MAKING: Makes decisions based on an analysis of facts and general principles. Requires risk taking and judgment to adapt existing philosophy or practices. STRICT confidentiality. Detailed oriented, critical thinking ability, priority-setting and multi-tasking ability, effective organizational and time management skills. SCOPE OF IMPACT/ACCOUNTABILITY: May provide information for decision making processes affecting work areas. Accountable for developing solutions for achieving desired outcome results. Mercy Health is an equal opportunity employer. As a Mercy Health associate, you're part of a Misson that matters. We support your well-being - personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way. What we offer • Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible) • Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts • Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders • Tuition assistance, professional development and continuing education support Benefits may vary based on the market and employment status. Department: Security - Lorain It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, a ll applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health- Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email *********************. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at *********************.
    $29k-35k yearly est. Auto-Apply 7d ago
  • 911 Communications Supervisor 1 - Bargaining Unit(4615-07)

    Hamilton County, Ohio 2.9company rating

    Cincinnati, OH

    Cincinnati, Ohio Your Benefits of Working for Hamilton County! Starting Salary: $36.39 per hour Generous Paid Time Off: 11 Paid Holidays, Immediately Begin Accruing Paid Vacation and Sick Time, Earned Personal Days, and Paid Parental Leave. Ohio Public Employee Retirement System which includes 14% Employer Contribution AND a defined benefit option Highly Competitive and Comprehensive Benefits Package: Medical, HRA, Dental, Vision, Employer-Paid Life Insurance, Long-Term Disability, Tuition Reimbursement, Public Service Loan Forgiveness Eligibility, Free On-Site Parking, Wellness Incentives, robust Employee Assistance Program, access to Free Medical and Rx through Marathon Health, plus expansive Behavioral and Mental Health Resources, and More! Summary of Job Duties: As the Communication Supervisor 1 at Hamilton County, you are tasked with overseeing the efficient operation of the emergency communication center. Your primary responsibility is to supervise and support Communication Officers in their roles. This involves active engagement on the call center floor, where you provide hands-on assistance and guidance. Operating the radio console, you stay well-informed to intervene effectively during emergency situations. Your role extends to ensuring seamless operations, strict adherence to protocols, and fostering effective team communication. Supervises Communications Officers in performance of job duties and responsibilities; assigns tasks, provides direction, ensures adequate staffing; trains staff, evaluates performance; administering disciplinary measures when needed, documenting incidents by adhering to established rules; reviews time records, approves leave requests and ensures work complies with departmental policy; review calls for quality assurance; applies relevant provisions of the collective bargaining agreement and applicable policies; maintains responsibility for call center operations in absence of Communication Supervisor 2. Offer crucial assistance to dispatchers by being placed last in the queue to intercept emergency calls when all other dispatchers are engaged; provide on-the-floor support to dispatchers by actively engaging with them during calls; offer assistance with challenging and complex calls and dispatches, acting as the technical expert in complaint-taking and dispatching operations; perform evaluations to ensure the quality of calls and dispatches in real time; operate a telephone and radio console to respond to a variety of emergency services and complaints. Maintains and/or assists in managing the entire shift's operation in absence of Communications Supervisor 2 and/or other responsible staff (e.g., provides hardware and software technical support to system users; provides in-house technical support in the following areas: CAD, MDT, Telephone system, 911 and integrated systems such as RCIC, LEADS, NLETS, NCIC, and all other accessible monitoring and reporting systems; de-escalation of calls; public records requests; provides expert testimony; responsible for safety and security of department personnel and screening of visitors after hours). Serves as liaison between Communications Center and other law enforcement/life squad units; discuss and resolves problems related to delivery of communication services; maintains logs to provide law enforcement users with credible, certified, and authentic reproductions; represents the department in a public relations capacity; responds to inquiries and complaints from general public; monitors and reports changes in industry standards and the needs of affiliated user agencies; provides users with resources and training to better utilize department services. Manage dispatch records, generate comprehensive reports, including those related to quality assurance programs, incident reports, and summaries; Coordinate notifications for disasters and other support services Attends management meetings to provide input in development of departmental goals, policies, and procedures; analyzes department operational problems and recommends viable solutions; attends Emergency/Disaster planning sessions and exercises. Flexibility is required for working varied hours, including days, evenings, nights, weekends, holidays, and overtime. Demonstrates regular and predictable attendance. Performs duties of co-workers as workload dictates. Minimum Qualifications: One (1) year experience as a Communications Officer and/or experience which indicates an advanced knowledge of supervision, a comprehensive knowledge of regulatory requirements, communications and demonstrable ability to supervise others and perform the duties of Communications Officer. Must possess and maintain RCIC, LEADS, NCIC, APCO Basic Telecommunications and EMD certification upon employment. Hazardous Working Conditions: Extended periods of sitting may be required. Occasional lifting, up to 25 pounds, may be required Work Location and Hours: 2377 Civic Drive Cincinnati, Oh. 45231 84 Hours Bi-weekly Deadline to Apply: Be part of our Team! We are committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, genetic information, protected veteran status, gender identity or expression, sexual orientation or any other characteristic protected by law. We are a second-chance employer.
    $36.4 hourly 49d ago
  • Public Safety Call Taker

    Lucas County 911 Regional Council of Governments

    Toledo, OH

    The Public Safety Call Taker serves as a vital first point of contact for the citizens of the twenty-one (21) political subdivisions of Lucas County in need of emergency assistance. This role involves answering and prioritizing incoming emergency and non-emergency calls, gathering critical information from callers, and accurately documenting details to ensure the appropriate emergency services are dispatched promptly. Call Takers must demonstrate sound judgment, think quickly, remain composed under pressure, and excel in multitasking while providing clear and concise communication. They are responsible for adhering to established protocols and procedures to ensure public safety and the efficiency of emergency response operations. ESSENTIAL RESPONSIBILITIES Call Taking: Receives requests for 9-1-1 emergency and non-emergency services and responds professionally and appropriately. Promptly screens and evaluates incoming calls, interprets and verifies location while obtaining pertinent information, prioritizes, and determines the correct response with limited supervision. Transmits incident information to law enforcement or fire. May transfer or refer callers to inside/outside agencies or resources when necessary. Clearly and effectively communicates with callers that range from calm to panicked using active listening skills, call control, judgment, respect, and empathy. Operates a sophisticated workstation comprised of multiple systems and software including but not limited to Computer Aided Dispatch (CAD), phone system, Geographical Information Systems (GIS), Text-to-911, and audio recording system. Maintains communication with callers during life-threatening emergencies or volatile situations and may provide safety instructions while maintaining control of the call. Documents incident details quickly and accurately using appropriate law enforcement or fire terminology and protocols. Additional Essential Responsibilities: Verifies and retrieves information through other information sources such as NORIS, LEADS, and NCIC. Maintains current working knowledge of all policies, procedures, rules, regulations, technology, and new developments affecting public safety services. Consistently provides professional and prompt support to citizens and emergency responders. Provides on-the-job training. Maintains regular, reliable, and punctual attendance which includes working weekends, various shifts including afternoons and nights, and holidays.Mandatory overtime may be required. Performs other assigned duties as directed. MINIMUM REQUIREMENTS/QUALIFYING EXPERIENCE AND EDUCATION High School diploma, GED, or equivalent. Two (2) years of experience serving the public where a combination of skills and duties included problem solving, customer service, and keyboarding. Public safety emergency communication experience is preferred. OTHER REQUIREMENTS Candidates must pass a pre-employment physical which includes drug, hearing, and vision screenings. Must pass a pre-employment criminal history background check and obtain NORIS, LEADS, and NCIC certification. Must possess a valid Driver's License or State ID. Exhibit proficient keyboarding skills that meet or exceed established minimum requirement of 35 wpm. Candidates must be able to satisfactorily complete formalized training in an area of specialty, along with required certifications. KNOWLEDGE, SKILLS AND ABILITIES Successful candidates applying for the Public Safety Call Taker position must demonstrate the ability to thrive in a diverse, team-oriented environment while upholding exceptional work ethics. This role requires candidates with strong multitasking abilities, attention to detail, and a commitment to public safety excellence. Knowledge Requirements Develop a strong understanding of public safety emergency call taking operations, policies, and procedures. Acquire knowledge of telephone system functions and computers. Develop a comprehensive understanding of local and regional geography, including jurisdictional boundaries, landmarks, public buildings, major streets, and more. Understand commonly used codes, abbreviations, and terminology in public safety. Skills and Abilities Provide exceptional service to citizens and first responders. Exhibit excellent verbal and written communication skills, ensuring information is conveyed clearly, accurately, and effectively. Demonstrate a high level of proficiency in memorizing, retaining, and recalling critical information. Remain calm and composed during high-stress situations and periods of heavy demand. Think quickly, work effectively under pressure, and make sound decisions aligned with core responsibilities. Perform accurate data entry while simultaneously listening to and processing information. Adapt to changing variables, manage workloads efficiently, and make independent decisions. Maintain strict confidentiality when handling sensitive information. Build and maintain professional relationships at all levels within the organization. The Lucas County 911 Regional Council of Governments is an Equal Opportunity Employer. Work schedule 8 hour shift Holidays Day shift Night shift Other Overtime
    $27k-37k yearly est. 60d+ ago
  • Armed Security Officer - Protective Services - Lorain Hospital

    Bon Secours Mercy Health 4.8company rating

    Lorain, OH

    At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence. Armed Security Guard - Mercy Lorain Hospital This is a PRN "As Needed" Position MISSION The mission of Mercy Health is to extend the healing ministry of Jesus by improving the health of our communities with emphasis on people who are poor and under-served. * Mercy Health is committed to the safety and security of employees, volunteers, students, patients, visitors in ensuring a safe patient care, business and work environment and protection of hospital property. Under the leadership guidance of the Mercy Health Director of Safety , and management authority of the Manager the Mercy Lorain Armed Security Officer (ASO) is responsible for enforcing established organizational safety and security policies and supporting a positive customer - friendly service-oriented approach. This job description operates in accordance with established International Association of Hospital Safety and Security Management (IAHSS) guidelines and best practices. SUMMARY OF ESSENTIAL JOB RESPONSIBILITIES: * Protects patients, visitors and employees by providing escorts, patrolling grounds, and eliminating environment of care safety hazards. * Deters vandalism, theft and property abuse through routine patrols of all hospital property to include inside areas as well as all parking lots and decks. * Enforces hospital policies e.g. parking regulations, visitation policies, , and tobacco free/smoking policy. * Monitors hospital activity on closed circuit television to be alerted to any escalating situations that may require security involvement. * Intervenes in patient, visitor and/or staff confrontations as appropriate. * Advises dispatcher of any and all duties performed. Completes appropriate documentation of various incidents. * Demonstrates understanding of emergency procedures, alarm response, evacuation and internal and external disaster plans. * Responds to emergency situations and hospital alarms as designated. * Completes mandatory education and training in order to maintain organization and department specific competencies and requirements. Maintains applicable certification/licensure. Completion of IAHSS Basic Training Module within 90 days post new hire. * Remains on assigned post and completes all post specific duties. Ensures that post and police vehicles remain clean, neat and free of all non-work-related material. * Follows organizational hospital policies and procedures with special attention to attendance and punctuality, confidentiality, dress code and display of ID badge, and safety. * Maintains and presents self in professional manner at all times when on duty. ESSENTIAL JOB ACCOUNTABILITIES: Accepts assignments /duties as assigned by Protective Services Management for meeting operational needs. Inspires, motivates and models service-oriented and positive customer service behaviors. Fosters the spirit of team collaboration, Supports inter-disciplinary work teams, and partnership relationships with internal and external customers and community partners (i.e. Fire Department, federal and state law enforcement agencies, EMS and others). Demonstrates self-governance and promotes the same in others. Supports an environment, which fosters professional/personal growth and development. Participates in scheduled Emergency Management exercises and annual drills. Promotes stewardship of resources while maintaining or improving quality of service. Regularly communicates goals, plans and actions encouraging employee feedback and input and ownership. Participates in gathering, investigating, researching, and analyzing of data and/or initiating studies and/or activities to assess their effect on an organization/system-wide basis or intra/interdepartmental operations. Completing Internal investigative reports timely with demonstration of accurate information, correct grammar and spelling. Adheres, follows and enforces Protective Services Department policies and procedures. Supports the Performance Improvement process. Participates in Environment of Care clinical and non-clinical Safety Rounds. Conducts monthly safety inspections/security - related equipment checks (i.e. panic and duress alarms and emergency call boxes….) Participates as assigned with monthly fire safety management drills. Performs additional duties and projects as assigned by the Manager EDUCATION: * High School Diploma required. * Current Ohio Peace Officer Training Academy (OPOTA) Certificate of completion Academy Training./or OPOTA Armed Security Officer Certificate * Associate and/or bachelor's degree preferred. * I.A.H.S.S. Basic Training and Certification for Healthcare Security Officer within one year of hiring. EXPERIENCE: * Minimum 1-2 years on the job law enforcement / criminal justice /military training preferred. ESSENTIAL CERTIFICATIONS: * Valid Ohio driver's license. * Successfully qualify with duty weapons as directed to maintain State and/or Departmental requirements. * Successfully qualify with an ECD per Protective Services Department policy and procedure. * Successfully complete AED-CPR training as per Protective Services Department policy and procedure PROTECTIVE EQUIPMENT Must comply with Police Department requirements related to protective equipment, body cameras and body armor. REQUIRED KNOWLEDGE AND SKILLS: Police Activities Must be familiar with LEADS and NCIC computer functions. * How to request this service from a Police Agency. * Must maintain current OPOTA status and take refresher and additional classes as they become mandatory. * Must successfully qualify with firearm as scheduled by department * Has a clear understanding of Armed Officer responsibilities and liabilities * Display good judgment. * Display positive service-oriented and customer friendly behaviors * Knowledgeable in policy and procedure manual especially use of force. * Ability to appear in court as needed. * Operate Protective Services vehicle and be in compliance with Mercy Health Driver's License Policy. * Perform comprehensive investigation on reported incident reports. * Demonstrate effective and safe traffic control measures. * Key control-lock and unlock doors as needed. * Comply with annual organizational educational requirements and OPOTA (CPT) - law enforcement competency- skill requirements. * Maintain current CPR and annual AED and ECD certification status. INTERPERSONAL COMMUNICATION: Effective verbal and written communication skills. Ability to communicate in a courteous, respectful and direct manner. Requires effective listening skills to maintain cooperative associations. PROBLEM SOLVING/DECISION MAKING: Makes decisions based on an analysis of facts and general principles. Requires risk taking and judgment to adapt existing philosophy or practices. STRICT confidentiality. Detailed oriented, critical thinking ability, priority-setting and multi-tasking ability, effective organizational and time management skills. SCOPE OF IMPACT/ACCOUNTABILITY: May provide information for decision making processes affecting work areas. Accountable for developing solutions for achieving desired outcome results. As a Bon Secours Mercy Health associate, you're part of a Mission that matters. We support your well-being-personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way. What we offer * Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible) * Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts * Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders * Tuition assistance, professional development and continuing education support Benefits may vary based on the market and employment status. All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Bon secours Mercy Health - Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email *********************. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at *********************
    $28k-34k yearly est. 6d ago
  • 911 Communications Supervisor 1 - Bargaining Unit(4615-07)

    Hamilton County (Oh 2.9company rating

    Cincinnati, OH

    Your Benefits of Working for Hamilton County! * Starting Salary: $36.39 per hour * Generous Paid Time Off: 11 Paid Holidays, Immediately Begin Accruing Paid Vacation and Sick Time, Earned Personal Days, and Paid Parental Leave. * Ohio Public Employee Retirement System which includes 14% Employer Contribution AND a defined benefit option Highly Competitive and Comprehensive Benefits Package: Medical, HRA, Dental, Vision, Employer-Paid Life Insurance, Long-Term Disability, Tuition Reimbursement, Public Service Loan Forgiveness Eligibility, Free On-Site Parking, Wellness Incentives, robust Employee Assistance Program, access to Free Medical and Rx through Marathon Health, plus expansive Behavioral and Mental Health Resources, and More! Summary of Job Duties: As the Communication Supervisor 1 at Hamilton County, you are tasked with overseeing the efficient operation of the emergency communication center. Your primary responsibility is to supervise and support Communication Officers in their roles. This involves active engagement on the call center floor, where you provide hands-on assistance and guidance. Operating the radio console, you stay well-informed to intervene effectively during emergency situations. Your role extends to ensuring seamless operations, strict adherence to protocols, and fostering effective team communication. * Supervises Communications Officers in performance of job duties and responsibilities; assigns tasks, provides direction, ensures adequate staffing; trains staff, evaluates performance; administering disciplinary measures when needed, documenting incidents by adhering to established rules; reviews time records, approves leave requests and ensures work complies with departmental policy; review calls for quality assurance; applies relevant provisions of the collective bargaining agreement and applicable policies; maintains responsibility for call center operations in absence of Communication Supervisor 2. * Offer crucial assistance to dispatchers by being placed last in the queue to intercept emergency calls when all other dispatchers are engaged; provide on-the-floor support to dispatchers by actively engaging with them during calls; offer assistance with challenging and complex calls and dispatches, acting as the technical expert in complaint-taking and dispatching operations; perform evaluations to ensure the quality of calls and dispatches in real time; operate a telephone and radio console to respond to a variety of emergency services and complaints. * Maintains and/or assists in managing the entire shift's operation in absence of Communications Supervisor 2 and/or other responsible staff (e.g., provides hardware and software technical support to system users; provides in-house technical support in the following areas: CAD, MDT, Telephone system, 911 and integrated systems such as RCIC, LEADS, NLETS, NCIC, and all other accessible monitoring and reporting systems; de-escalation of calls; public records requests; provides expert testimony; responsible for safety and security of department personnel and screening of visitors after hours). * Serves as liaison between Communications Center and other law enforcement/life squad units; discuss and resolves problems related to delivery of communication services; maintains logs to provide law enforcement users with credible, certified, and authentic reproductions; represents the department in a public relations capacity; responds to inquiries and complaints from general public; monitors and reports changes in industry standards and the needs of affiliated user agencies; provides users with resources and training to better utilize department services. * Manage dispatch records, generate comprehensive reports, including those related to quality assurance programs, incident reports, and summaries; Coordinate notifications for disasters and other support services * Attends management meetings to provide input in development of departmental goals, policies, and procedures; analyzes department operational problems and recommends viable solutions; attends Emergency/Disaster planning sessions and exercises. * Flexibility is required for working varied hours, including days, evenings, nights, weekends, holidays, and overtime. * Demonstrates regular and predictable attendance. * Performs duties of co-workers as workload dictates. Minimum Qualifications: * One (1) year experience as a Communications Officer and/or experience which indicates an advanced knowledge of supervision, a comprehensive knowledge of regulatory requirements, communications and demonstrable ability to supervise others and perform the duties of Communications Officer. * Must possess and maintain RCIC, LEADS, NCIC, APCO Basic Telecommunications and EMD certification upon employment. Hazardous Working Conditions: * Extended periods of sitting may be required. * Occasional lifting, up to 25 pounds, may be required Work Location and Hours: * 2377 Civic Drive Cincinnati, Oh. 45231 * 84 Hours Bi-weekly Deadline to Apply: Be part of our Team! We are committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, genetic information, protected veteran status, gender identity or expression, sexual orientation or any other characteristic protected by law. We are a second-chance employer.
    $36.4 hourly 49d ago
  • Communications Technician-911 Dispatcher - Lateral Jan 2026

    City of Dublin, Oh 3.4company rating

    Dublin, OH

    Class Concept Are you looking to make a difference every day, with each call that you answer? The City of Dublin is accepting applications for lateral 911 Dispatchers/Communications Technicians. To learn more about our center, click on this Recruitment Video This posting is only for LATERAL candidates who have related experience in the field. For a candidate to be considered for lateral entry, they must be a 911 Dispatcher, Communications Technician, or other directly related position with at least 1 year of work experience outside of their training period, and not currently in a probationary period. Out of state related experience is accepted. Candidates that do not meet the requirement for the lateral process, should apply to the entry based posting. This posting does require the completion of a written exam. The posting can be accessed here:bit.ly/NRECCApp The Northwest Regional Emergency Communications Center (NRECC) is the primary public safety dispatch center for the City of Dublin, City of Hilliard, City of Upper Arlington (police and fire), City of Worthington (police and fire), Washington Township, and Norwich Township. Located inside the Dublin Justice Center, NRECC was formed in October 2013 when Dublin began providing dispatching services for Norwich Township Fire and became the primary 9-1-1 answering point for all of Hilliard. Dispatching for Hilliard Police started in January of 2014. Upper Arlington fire joined in October 2017 and Upper Arlington Police in January 2018. Worthington police and fire joined in 2020. The nature of this work requires that candidates work irregular hours which include nights, weekends, and holidays. Assignment of shifts is based upon seniority. First Shift: 6:45 a.m. to 2:45 p.m. Second Shift: 2:45 p.m. to 10:45 p.m. Third Shift: 10:45 p.m. to 6:45 a.m. Primary Focus: This position communicates with safety, other City personnel, and partnering agencies that fall under the Northwest Regional Emergency Communications Center (NRECC). Work involves receiving, prioritizing, transmitting, and recording data, communications, resources, and requests for assistance. The incumbent must model the following established core values: Integrity, Respect, Communication, Teamwork, Accountability, Positive Attitude, Dedication to Service, Professionalism, and Commitment. Given the nature of this classification's duties/responsibilities, it has been designated as Non-Exempt under the governing Fair Labor Standards Act regulations and, therefore, is entitled to formal overtime compensation and/or formal compensatory time. Supervisory Responsibilities: None Important dates to be aware of: Application process: Jan 12 - Feb 1 Panel Interviews: Feb 9 - 11 Backgrounds checks: Feb 12 - Mar 6 Final Chief Interviews: March 17-19 Conditional Offers: March 19 Projected start date: April 27 All correspondence regarding the hire process, including the log-in information for the information session, will be sent to the email address submitted with the application. Therefore, it is imperative that your email address is correct with no errors. The City of Dublin offers advanced step placement for those with prior dispatching experience: 2026 Wage Structure: Step 1 - $63,267.06 Step 2 - $66,825.83 Step 3 - $70,384.62 Step 4 - $73,943.37 Step 5 - $77,897.55 Step 6 - $81,851.75 Working at the City of Dublin is more than just a job - Join the City of Dublin today! In addition to a competitive pay plan, the City offers a comprehensive benefits program for our permanent full-time employees that includes, but is not limited to, the following: * Opportunity to earn premium-free medical, dental, and vision benefits * Employer-provided contributions to Health Savings or Health Reimbursement Account ($1875/year for single coverage, $3750/year for family coverage) * Healthy By Choice Wellness Program * Employer-provided Life Insurance * Vacation, Sick, and Personal Leave * Longevity Pay after just four years * Tuition Reimbursement * Employee Assistance Program and Peer Support Program * Dublin Community Recreation Center Membership (Employee and their spouse) * Deferred Compensation (optional retirement program) * Ohio Public Employees Retirement (14% employer matching program) Examples of Duties Operate a multi-channel radio system to dispatch requests for assistance and resources for law enforcement, fire, medical, and other emergency requests. Coordinate backup support when needed. Operate a multi-line phone system to process incoming 9-1-1, text-to-9-1-1, TDD (Telecommunications Device for the Deaf), and non-emergency calls, record, and dispatch the appropriate resources to the emergency or concern. Operate a sophisticated workstation comprised of multiple monitors with various mapping, video feeds, computer-aided-dispatch (CAD), Emergency Medical Dispatch (EMD) guide cards, and various other computer-aided resources to collect, verify locations of emergencies, evaluate, process, prioritize, track units, and collate incident information with limited supervision. Utilize accepted techniques and protocols to obtain the necessary information to identify the specific type and priority level of emergency. Maintains communication with callers and responders during life-threatening emergencies or volatile situations by providing guidance and life-saving pre-arrival medical instructions. Performs queries and entries into the computerized state system, LEADS, and national system, NCIC, to assist in locating persons and property and ensuring officer safety. Utilization of the Dublin Emergency Warning Systems and Dublin Emergency Calling System to notify the public of emergencies such as severe weather, hazardous material incidents, and other public emergencies. Coordinate with other dispatch organizations to determine and communicate the status of resources for requests for assistance. Other duties as assigned. Typical Qualifications Possession of a High School Diploma or GED and some experience as a Communications Technician with computer-aided dispatch (CAD) automated information preferred, or any equivalent combination of education and experience. Must be at least 18 years of age at the time of application. Must be a United States Citizen or United States Permanent Resident. Physical Requirements: Ability to communicate clearly and effectively under highly stressful conditions, listen attentively to radio transmissions for long periods, and attend to information requests from numerous parties. Ability to transmit information verbally clearly, concisely, and accurately. Ability to respond to emergency calls appropriately, effectively, efficiently, and calmly. Necessary Special Requirements: Ability to acquire and maintain LEADS and NCIC certification. Possession of a valid driver's license. Must establish and maintain a primary place of residence within a County within which the Division of Police has jurisdiction or a county contiguous with such County of jurisdiction. (List includes Franklin, Delaware, Union, Morrow, Marion, Hardin, Logan, Champaign, Madison, Pickaway, Fairfield, Licking, and Knox Counties.) Other Requirements: Successful completion of all phases of the selection process before appointment (Psychological evaluation, polygraph examination and medical evaluation) Successful completion of the communications technician training program. Regular attendance, as governed by and in accordance with applicable rules, regulations, procedures, and laws, is regarded as an essential requirement of this classification. Compliance with training directives established by supervisory/managerial personnel. Adherence to all applicable Federal and State safety laws, rules, regulations, and City safety policies/procedures. Core Competencies Composure: Is cool under pressure, can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; is a settling influence in a crisis. Is professional even when frustrated. Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. Can task switch based on priority. Patience: Tolerant of people and processes; listens and checks before acting; tries to understand the people and the data before making judgments and acting; sensitive to due process and proper pacing; follows established process. Problem-Solving: Uses logic and methods to solve, complex problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers. Priority Setting: Spends their time and the time of others on what's necessary; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus. Technical Learning: Picks up on technical things quickly; can learn new skills and knowledge; is good at learning new industry, company, product, or technical knowledge. Timely Decision Making: Makes decisions promptly, sometimes with incomplete information and under tight deadlines and pressure; able to make a quick decision. THE CITY OF DUBLIN IS AN EQUAL OPPORTUNITY EMPLOYER Drug-Free Workplace The City of Dublin is a drug-free workplace (AO 2.35) which prohibits the use of controlled substances including marijuana. As permitted by law and in accordance with City Policy, new hires must pass a pre-employment drug test before appointment to any City position. Please note, this position may be subject to additional restrictions pursuant to Administrative Orders 2.38, or as outlined in the posting. EEO Statement The City of Dublin is committed to establishing and maintaining an inclusive and equitable community. We work to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We actively celebrate colleagues' differences, support them through their careers with us, and prohibit discrimination and harassment. We strive to ensure equitable access to resources and opportunities that allow individuals and groups to feel safe, respected, motivated, and valued. Creating a culture of equity and belonging helps to ensure we meet the needs of all residents, visitors, and City of Dublin employees. It is the City of Dublin's goal to provide a medical benefits plan that promotes wellness and prevention and encourages employees to be partners in their healthcare coverage. The City of Dublin provides Medical, Dental, Vision, and Prescription benefits through an innovative health management program called Healthy by Choice (HBC). HBC is a consumer driven health care plan that includes a high deductible insurance plan and a health savings account (HSA), or a health reimbursement account (HRA) for certain individuals. Employees enrolled in the City of Dublin's medical plan will receive a contribution from the City into their HSA or HRA account based upon their respective coverage level. All employees who elect coverage through the City's medical benefits plan will be charged a medical premium, however, employees and covered spouses will have the opportunity to participate in the HBC program to waive all or partial medical premiums associated with coverage under the City's medical plan. Additional benefits include a free Recreation Center membership which is subject to tax withholding, tuition reimbursement, longevity pay, life insurance, and an EAP program. Paid time off is offered in the form of sick leave, vacation, and personal time. 01 Are you at least 18 years old? * Yes * No 02 Do you possess a High School Diploma or GED equivalent? * Yes * No 03 Do you possess a valid driver's license? * Yes * No 04 This posting is for lateral candidates only. Are you currently working as a 911 Dispatcher, Communications Technician, or other directly related position with at least 1 year of work experience outside of their training period, and not currently in a probationary period? * Yes * No Required Question Employer City of Dublin Address 5555 Perimeter Drive Dublin, Ohio, 43017 Phone ************ Website ****************************
    $25k-30k yearly est. 8d ago
  • Armed Security Officer - Protective Services - Lorain Hospital

    Mercy Health 4.4company rating

    Lorain, OH

    Thank you for considering a career at Mercy Health! Scheduled Weekly Hours: 0.01 Work Shift: All Work Shifts (United States of America) Armed Security Guard - Mercy Lorain Hospital MISSION The mission of Mercy Health is to extend the healing ministry of Jesus by improving the health of our communities with emphasis on people who are poor and under-served. * Mercy Health is committed to the safety and security of employees, volunteers, students, patients, visitors in ensuring a safe patient care, business and work environment and protection of hospital property. Under the leadership guidance of the Mercy Health Director of Safety , and management authority of the Manager the Mercy Lorain Armed Security Officer (ASO) is responsible for enforcing established organizational safety and security policies and supporting a positive customer - friendly service-oriented approach. This job description operates in accordance with established International Association of Hospital Safety and Security Management (IAHSS) guidelines and best practices. SUMMARY OF ESSENTIAL JOB RESPONSIBILITIES: * Protects patients, visitors and employees by providing escorts, patrolling grounds, and eliminating environment of care safety hazards. * Deters vandalism, theft and property abuse through routine patrols of all hospital property to include inside areas as well as all parking lots and decks. * Enforces hospital policies e.g. parking regulations, visitation policies, , and tobacco free/smoking policy. * Monitors hospital activity on closed circuit television to be alerted to any escalating situations that may require security involvement. * Intervenes in patient, visitor and/or staff confrontations as appropriate. * Advises dispatcher of any and all duties performed. Completes appropriate documentation of various incidents. * Demonstrates understanding of emergency procedures, alarm response, evacuation and internal and external disaster plans. * Responds to emergency situations and hospital alarms as designated. * Completes mandatory education and training in order to maintain organization and department specific competencies and requirements. Maintains applicable certification/licensure. Completion of IAHSS Basic Training Module within 90 days post new hire. * Remains on assigned post and completes all post specific duties. Ensures that post and police vehicles remain clean, neat and free of all non-work-related material. * Follows organizational hospital policies and procedures with special attention to attendance and punctuality, confidentiality, dress code and display of ID badge, and safety. * Maintains and presents self in professional manner at all times when on duty. ESSENTIAL JOB ACCOUNTABILITIES: Accepts assignments /duties as assigned by Protective Services Management for meeting operational needs. Inspires, motivates and models service-oriented and positive customer service behaviors. Fosters the spirit of team collaboration, Supports inter-disciplinary work teams, and partnership relationships with internal and external customers and community partners (i.e. Fire Department, federal and state law enforcement agencies, EMS and others). Demonstrates self-governance and promotes the same in others. Supports an environment, which fosters professional/personal growth and development. Participates in scheduled Emergency Management exercises and annual drills. Promotes stewardship of resources while maintaining or improving quality of service. Regularly communicates goals, plans and actions encouraging employee feedback and input and ownership. Participates in gathering, investigating, researching, and analyzing of data and/or initiating studies and/or activities to assess their effect on an organization/system-wide basis or intra/interdepartmental operations. Completing Internal investigative reports timely with demonstration of accurate information, correct grammar and spelling. Adheres, follows and enforces Protective Services Department policies and procedures. Supports the Performance Improvement process. Participates in Environment of Care clinical and non-clinical Safety Rounds. Conducts monthly safety inspections/security - related equipment checks (i.e. panic and duress alarms and emergency call boxes….) Participates as assigned with monthly fire safety management drills. Performs additional duties and projects as assigned by the Manager EDUCATION: * High School Diploma required. * Current Ohio Peace Officer Training Academy (OPOTA) Certificate of completion Academy Training./or OPOTA Armed Security Officer Certificate * Associate and/or bachelor's degree preferred. * I.A.H.S.S. Basic Training and Certification for Healthcare Security Officer within one year of hiring. EXPERIENCE: * Minimum 1-2 years on the job law enforcement / criminal justice /military training preferred. ESSENTIAL CERTIFICATIONS: * Valid Ohio driver's license. * Successfully qualify with duty weapons as directed to maintain State and/or Departmental requirements. * Successfully qualify with an ECD per Protective Services Department policy and procedure. * Successfully complete AED-CPR training as per Protective Services Department policy and procedure PROTECTIVE EQUIPMENT Must comply with Police Department requirements related to protective equipment, body cameras and body armor. REQUIRED KNOWLEDGE AND SKILLS: Police Activities Must be familiar with LEADS and NCIC computer functions. * How to request this service from a Police Agency. * Must maintain current OPOTA status and take refresher and additional classes as they become mandatory. * Must successfully qualify with firearm as scheduled by department * Has a clear understanding of Armed Officer responsibilities and liabilities * Display good judgment. * Display positive service-oriented and customer friendly behaviors * Knowledgeable in policy and procedure manual especially use of force. * Ability to appear in court as needed. * Operate Protective Services vehicle and be in compliance with Mercy Health Driver's License Policy. * Perform comprehensive investigation on reported incident reports. * Demonstrate effective and safe traffic control measures. * Key control-lock and unlock doors as needed. * Comply with annual organizational educational requirements and OPOTA (CPT) - law enforcement competency- skill requirements. * Maintain current CPR and annual AED and ECD certification status. INTERPERSONAL COMMUNICATION: Effective verbal and written communication skills. Ability to communicate in a courteous, respectful and direct manner. Requires effective listening skills to maintain cooperative associations. PROBLEM SOLVING/DECISION MAKING: Makes decisions based on an analysis of facts and general principles. Requires risk taking and judgment to adapt existing philosophy or practices. STRICT confidentiality. Detailed oriented, critical thinking ability, priority-setting and multi-tasking ability, effective organizational and time management skills. SCOPE OF IMPACT/ACCOUNTABILITY: May provide information for decision making processes affecting work areas. Accountable for developing solutions for achieving desired outcome results. Mercy Health is an equal opportunity employer. As a Mercy Health associate, you're part of a Misson that matters. We support your well-being - personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way. What we offer * Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible) * Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts * Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders * Tuition assistance, professional development and continuing education support Benefits may vary based on the market and employment status. Department: Security - Lorain It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health- Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email *********************. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at *********************.
    $29k-35k yearly est. Auto-Apply 5d ago
  • Public Safety Telecommunicator-Law

    Lucas County 911 Regional Council of Governments

    Toledo, OH

    The Public Safety Telecommunicator serves as a vital link between citizens needing help and emergency responders for individuals seeking emergency assistance. This role involves receiving, assessing, and prioritizing emergency and non-emergency calls, dispatching appropriate emergency services, and maintaining effective communication with citizens, as well as field units from thirteen (13) fire departments and eighteen (18) law enforcement agencies, to ensure timely and accurate responses. Telecommunicators must demonstrate sound judgment, remain composed under pressure, and excel in multitasking while providing clear and concise communication. They gather essential information from callers and first responders. The position requires adherence to established protocols and procedures to ensure public safety and effective coordination of resources. ESSENTIAL RESPONSIBILITIES The Public Safety Telecommunicator may be assigned to call taking or dispatching duties based on staffing needs. Call Taking: Receives requests for 9-1-1 emergency and non-emergency services and responds professionally and appropriately. Promptly screens and evaluates incoming calls, interprets and verifies location while obtaining pertinent information, prioritizes, and determines the correct response with limited supervision. Transmits incident information to law enforcement or fire. May transfer or refer callers to inside/outside agencies or resources when necessary. Clearly and effectively communicates with callers that range from calm to panicked using active listening skills, call control, judgment, respect, and empathy. Operates a sophisticated workstation comprised of multiple systems and software including but not limited to Computer Aided Dispatch (CAD), phone system, Geographical Information Systems (GIS), Text-to-911, and audio recording system. Maintains communication with callers during life-threatening emergencies or volatile situations and may provide safety instructions while maintaining control of the call. Documents incident details quickly and accurately using appropriate law enforcement or fire terminology and protocols. Dispatching: Performs the work in one dispatch specialty, law enforcement or fire. Analyzes calls for service, dispatches resources, and serves in a support role as a primary contact for emergency responders. Monitors radio frequencies and responds to requests for services, resources, and information. Reviews and prioritizes calls for service based on incident details. Determines proper course of action following policies, procedures, and protocols. Dispatches proper emergency resources in an efficient and effective manner. Transmits information and incident updates to responders promptly and accurately using various methods of communication and appropriate law enforcement and fire protocols. Monitors and documents all responder activities pertinent to the incident such as safety checks, status changes, and uses available technology to ensure responder safety. Maintains communication with responding units and other required agencies. Communicates with callers during life threatening emergencies or volatile situations and may provide safety or pre-arrival instructions based on law enforcement or fire protocols. Makes additional emergency notifications based on agency specific needs. Operates a sophisticated workstation comprised of multiple systems and software including but not limited to Computer Aided Dispatch (CAD), phone system, Geographical Information Systems (GIS), radio dispatch console, and audio recording system. Additional Essential Responsibilities: Verifies and retrieves information through various sources such as NORIS, LEADS, and NCIC. Maintains current working knowledge of all policies, procedures, rules, regulations, technology, and new developments affecting public safety services. Consistently provides professional and prompt support to citizens and emergency responders. Provides on-the-job training. Maintains regular, reliable, and punctual attendance which includes working weekends, various shifts including afternoons and nights, and holidays.Mandatory overtime may be required. Performs other assigned duties as directed. MINIMUM REQUIREMENTS/QUALIFYING EXPERIENCE AND EDUCATION High School diploma, GED, or equivalent. Two (2) years of experience serving the public where a combination of skills and duties included problem solving, customer service, and keyboarding. Public safety emergency communication experience is preferred. OTHER REQUIREMENTS Candidates must a pass pre-employment physical which includes drug, hearing, and vision screenings. Must pass a pre-employment criminal history background check and obtain NORIS, LEADS, and NCIC certification. Must possess a valid Driver's License or State ID. Exhibit proficient keyboarding skills that meet or exceed the established minimum requirement of 35 wpm. Candidates must be able to satisfactorily complete formalized training in an area of specialty, along with required certifications including but not limited to, emergency medical dispatching (EMD) for fire specialty. KNOWLEDGE, SKILLS AND ABILITIES Successful candidates applying for the Public Safety Telecommunicator position must demonstrate the ability to thrive in a diverse, team-oriented environment while upholding exceptional work ethics. This role requires candidates with strong multitasking abilities, attention to detail, and a commitment to public safety excellence. Knowledge Requirements Develop a strong understanding of public safety call taking and dispatch operations, policies, and procedures. Acquire knowledge of telephone system functions, Computer-Aided Dispatch (CAD) systems, and two-way radio communications. Develop a comprehensive understanding of local and regional geography, including jurisdictional boundaries, landmarks, public buildings, major streets, and more. Understand commonly used codes, abbreviations, and terminology in public safety. Skills and Abilities Provide exceptional service to citizens and first responders. Exhibit excellent verbal and written communication skills, ensuring information is conveyed clearly, accurately, and effectively. Demonstrate a high level of proficiency in memorizing, retaining, and recalling critical information. Remain calm and composed during high-stress situations and periods of heavy demand. Think quickly, work effectively under pressure, and make sound decisions aligned with core responsibilities. Perform accurate data entry while simultaneously listening to and processing information. Adapt to changing variables, manage workloads efficiently, and make independent decisions. Maintain strict confidentiality when handling sensitive information. Build and maintain professional relationships at all levels within the organization. The Lucas County 911 Regional Council of Governments is an Equal Opportunity Employer. Work schedule 8 hour shift Holidays Day shift Night shift Overtime Weekend availability Other Benefits Paid time off Health insurance Dental insurance Vision insurance Life insurance Paid training Other
    $28k-45k yearly est. 60d+ ago
  • Armed Security Officer - Protective Services - Lorain Hospital

    Bon Secours Mercy Health 4.8company rating

    Lorain, OH

    At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence. **_Armed Security Guard - Mercy Lorain Hospital_** **This is a PRN "As Needed" Position** **MISSION** The mission of Mercy Health is to extend the healing ministry of Jesus by improving the health of our communities with emphasis on people who are poor and under-served. · Mercy Health is committed to the safety and security of employees, volunteers, students, patients, visitors in ensuring a safe patient care, business and work environment and protection of hospital property. Under the leadership guidance of the Mercy Health Director of Safety , and management authority of the Manager the Mercy Lorain Armed Security Officer (ASO) is responsible for enforcing established organizational safety and security policies and supporting a positive customer - friendly service-oriented approach. This job description operates in accordance with established International Association of Hospital Safety and Security Management (IAHSS) guidelines and best practices. **SUMMARY OF ESSENTIAL JOB RESPONSIBILITIES:** · Protects patients, visitors and employees by providing escorts, patrolling grounds, and eliminating environment of care safety hazards. · Deters vandalism, theft and property abuse through routine patrols of all hospital property to include inside areas as well as all parking lots and decks. · Enforces hospital policies e.g. parking regulations, visitation policies, , and tobacco free/smoking policy. · Monitors hospital activity on closed circuit television to be alerted to any escalating situations that may require security involvement. · Intervenes in patient, visitor and/or staff confrontations as appropriate. · Advises dispatcher of any and all duties performed. Completes appropriate documentation of various incidents. · Demonstrates understanding of emergency procedures, alarm response, evacuation and internal and external disaster plans. · Responds to emergency situations and hospital alarms as designated. · Completes mandatory education and training in order to maintain organization and department specific competencies and requirements. Maintains applicable certification/licensure. Completion of IAHSS Basic Training Module within 90 days post new hire. · Remains on assigned post and completes all post specific duties. Ensures that post and police vehicles remain clean, neat and free of all non-work-related material. · Follows organizational hospital policies and procedures with special attention to attendance and punctuality, confidentiality, dress code and display of ID badge, and safety. · Maintains and presents self in professional manner at all times when on duty. **ESSENTIAL JOB ACCOUNTABILITIES:** Accepts assignments /duties as assigned by Protective Services Management for meeting operational needs. Inspires, motivates and models service-oriented and positive customer service behaviors. Fosters the spirit of team collaboration, Supports inter-disciplinary work teams, and partnership relationships with internal and external customers and community partners (i.e. Fire Department, federal and state law enforcement agencies, EMS and others). Demonstrates self-governance and promotes the same in others. Supports an environment, which fosters professional/personal growth and development. Participates in scheduled Emergency Management exercises and annual drills. Promotes stewardship of resources while maintaining or improving quality of service. Regularly communicates goals, plans and actions encouraging employee feedback and input and ownership. Participates in gathering, investigating, researching, and analyzing of data and/or initiating studies and/or activities to assess their effect on an organization/system-wide basis or intra/interdepartmental operations. Completing Internal investigative reports timely with demonstration of accurate information, correct grammar and spelling. Adheres, follows and enforces Protective Services Department policies and procedures. Supports the Performance Improvement process. Participates in Environment of Care clinical and non-clinical Safety Rounds. Conducts monthly safety inspections/security - related equipment checks (i.e. panic and duress alarms and emergency call boxes....) Participates as assigned with monthly fire safety management drills. Performs additional duties and projects as assigned by the Manager **EDUCATION** : · High School Diploma required. · Current Ohio Peace Officer Training Academy (OPOTA) Certificate of completion Academy Training./or OPOTA Armed Security Officer Certificate · Associate and/or bachelor's degree preferred. · I.A.H.S.S. Basic Training and Certification for Healthcare Security Officer within one year of hiring. **EXPERIENCE:** · Minimum 1-2 years on the job law enforcement / criminal justice /military training preferred. **ESSENTIAL CERTIFICATIONS:** · Valid Ohio driver's license. · Successfully qualify with duty weapons as directed to maintain State and/or Departmental requirements. · Successfully qualify with an ECD per Protective Services Department policy and procedure. · Successfully complete AED-CPR training as per Protective Services Department policy and procedure **PROTECTIVE EQUIPMENT** Must comply with Police Department requirements related to protective equipment, body cameras and body armor. **REQUIRED KNOWLEDGE AND SKILLS:** **Police Activities** Must be familiar with LEADS and NCIC computer functions **.** · How to request this service from a Police Agency. · Must maintain current OPOTA status and take refresher and additional classes as they become mandatory. · Must successfully qualify with firearm as scheduled by department · Has a clear understanding of Armed Officer responsibilities and liabilities · Display good judgment. · Display positive service-oriented and customer friendly behaviors · Knowledgeable in policy and procedure manual especially use of force. · Ability to appear in court as needed. · Operate Protective Services vehicle and be in compliance with Mercy Health Driver's License Policy. · Perform comprehensive investigation on reported incident reports. · Demonstrate effective and safe traffic control measures. · Key control-lock and unlock doors as needed. · Comply with annual organizational educational requirements and OPOTA (CPT) - law enforcement competency- skill requirements. · Maintain current CPR and annual AED and ECD certification status. **INTERPERSONAL COMMUNICATION:** Effective verbal and written communication skills. Ability to communicate in a courteous, respectful and direct manner. Requires effective listening skills to maintain cooperative associations. **PROBLEM SOLVING/DECISION MAKING:** Makes decisions based on an analysis of facts and general principles. Requires risk taking and judgment to adapt existing philosophy or practices. STRICT confidentiality. Detailed oriented, critical thinking ability, priority-setting and multi-tasking ability, effective organizational and time management skills. **SCOPE OF** **IMPACT/ACCOUNTABILITY:** May provide information for decision making processes affecting work areas. Accountable for developing solutions for achieving desired outcome results. As a Bon Secours Mercy Health associate, you're part of a Mission that matters. We support your well-being-personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way. **What we offer** + Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible) + Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts + Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders + Tuition assistance, professional development and continuing education support _Benefits may vary based on the market and employment status._ All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Bon secours Mercy Health - Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email ********************* . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at *********************
    $28k-34k yearly est. 60d+ ago
  • Communications Technician/911 Dispatcher - Jan 2026 Exam

    City of Dublin, Oh 3.4company rating

    Dublin, OH

    Class Concept Are you looking to make a difference every day, with each call that you answer? Apply now to be part of our 911 emergency communications team that assists in saving lives, protecting property and serving the public in their time of need. The City of Dublin is accepting applications for an exciting and fulfilling career in emergency communications. To learn more about our center, click on this Recruitment Video. Completion of a written examination is required. You can schedule to take the exam in person at one of NTN's testing locations or you can schedule to take the exam online at your convenience. Your NTN exam score will be valid for one year. This posting is intended for candidates who are not currently employed as 911 dispatchers and who do not have prior experience in the field. Lateral candidates who are currently working as a 911 Dispatcher should apply to the separate LATERAL posting that does not require the written exam. This posting is available at ****************************** Emergency Communications/dispatching experience outside of the state of Ohio is accepted for the lateral posting. The instructions to complete the NTN written exam: 1. Applicants can register for the exam at ******************************* You may call National Testing Network (NTN) at ************** with any questions regarding scheduling your exam. Please select the Emergency Communications exam in the state of Ohio. 2. Be sure to select the City of Dublin as an agency to send your scores. 3. After you have completed the exam, the City of Dublin will receive your scores and passing candidates will be notified via email to self schedule their in-person interview. Please note the dates below for the rest of the mandatory steps in the recruitment process. Deadline to take the exam: February 8, 2026 All correspondence regarding the hiring process will be sent to the email address submitted with the application. Therefore, it is imperative that your email address is correct with no errors. Important dates to be aware of: Application and NTN testing window: January 12 - February 8 Panel Interviews: February 17-20 Backgrounds checks: February 23 - March 13 Final Chief Interviews: March 17-18 Conditional Offers: March 19 Projected start date: April 28 The Northwest Regional Emergency Communications Center (NRECC) is the primary public safety dispatch center for the City of Dublin, City of Hilliard, City of Upper Arlington (police and fire), City of Worthington (police and fire), Washington Township, and Norwich Township. Located inside the Dublin Justice Center, NRECC was formed in October 2013 when Dublin began providing dispatching services for Norwich Township Fire and became the primary 9-1-1 answering point for all of Hilliard. Dispatching for Hilliard Police started in January of 2014. Upper Arlington fire joined in October 2017 and Upper Arlington Police in January 2018. City of Worthington Police and Fire joined in 2020. The nature of this work requires that candidates work irregular hours which include nights, weekends, and holidays. Assignment of shifts is based upon seniority. First Shift: 6:45 a.m. to 2:45 p.m. Second Shift: 2:45 p.m. to 10:45 p.m. Third Shift: 10:45 p.m. to 6:45 a.m. Primary Focus: This position communicates with safety, other City personnel, and partnering agencies that fall under the Northwest Regional Emergency Communications Center (NRECC). Work involves receiving, prioritizing, transmitting, and recording data, communications, resources, and requests for assistance. The incumbent must model the following established core values: Integrity, Respect, Communication, Teamwork, Accountability, Positive Attitude, Dedication to Service, Professionalism, and Commitment. Given the nature of this classification's duties/responsibilities, it has been designated as Non-Exempt under the governing Fair Labor Standards Act regulations and, therefore, is entitled to formal overtime compensation and/or formal compensatory time. Supervisory Responsibilities: None The City of Dublin offers advanced step placement for those with prior dispatching experience: 2026 Wage Structure: Step 1 - $63,267.06 Step 2 - $66,825.83 Step 3 - $70,384.62 Step 4 - $73,943.37 Step 5 - $77,897.55 Step 6 - $81,851.75 Working at the City of Dublin is more than just a job - Join the City of Dublin today! In addition to a competitive pay plan, the City offers a comprehensive benefits program for our permanent full-time employees that includes, but is not limited to, the following: * Opportunity to earn premium-free medical, dental, and vision benefits * Employer-provided contributions to Health Savings or Health Reimbursement Account ($1875/year for single coverage, $3750/year for family coverage) * Healthy By Choice Wellness Program * Employer-provided Life Insurance * Vacation, Sick, and Personal Leave * Longevity Pay after just four years * Tuition Reimbursement * Employee Assistance Program and Peer Support Program * Dublin Community Recreation Center Membership (Employee and their spouse) * Deferred Compensation (optional retirement program) * Ohio Public Employees Retirement (14% employer matching program Examples of Duties Operate a multi-channel radio system to dispatch requests for assistance and resources for law enforcement, fire, medical, and other emergency requests. Coordinate backup support when needed. Operate a multi-line phone system to process incoming 9-1-1, text-to-9-1-1, TDD (Telecommunications Device for the Deaf), and non-emergency calls, record, and dispatch the appropriate resources to the emergency or concern. Operate a sophisticated workstation comprised of multiple monitors with various mapping, video feeds, computer-aided-dispatch (CAD), Emergency Medical Dispatch (EMD) guide cards, and various other computer-aided resources to collect, verify locations of emergencies, evaluate, process, prioritize, track units, and collate incident information with limited supervision. Utilize accepted techniques and protocols to obtain the necessary information to identify the specific type and priority level of emergency. Maintains communication with callers and responders during life-threatening emergencies or volatile situations by providing guidance and life-saving pre-arrival medical instructions. Performs queries and entries into the computerized state system, LEADS, and national system, NCIC, to assist in locating persons and property and ensuring officer safety. Utilization of the Dublin Emergency Warning Systems and Dublin Emergency Calling System to notify the public of emergencies such as severe weather, hazardous material incidents, and other public emergencies. Coordinate with other dispatch organizations to determine and communicate the status of resources for requests for assistance. Other duties as assigned. Typical Qualifications Minimum Qualifications: Possession of a High School Diploma or GED and some experience as a Communications Technician with computer-aided dispatch (CAD) automated information preferred, or any equivalent combination of education and experience. Must be at least 18 years of age at the time of application. Must be a United States Citizen or United States Permanent Resident. Physical Requirements: Ability to communicate clearly and effectively under highly stressful conditions, listen attentively to radio transmissions for long periods, and attend to information requests from numerous parties. Ability to transmit information verbally clearly, concisely, and accurately. Ability to respond to emergency calls appropriately, effectively, efficiently, and calmly. Necessary Special Requirements: Ability to acquire and maintain LEADS and NCIC certification. Possession of a valid driver's license. Must establish and maintain a primary place of residence within a County within which the Division of Police has jurisdiction or a county contiguous with such County of jurisdiction. (List includes Franklin, Delaware, Union, Morrow, Marion, Hardin, Logan, Champaign, Madison, Pickaway, Fairfield, Licking, and Knox Counties.) Other Requirements: Successful completion of all phases of the selection process before appointment (Psychological evaluation, polygraph examination and medical evaluation) Successful completion of the communications technician training program. Regular attendance, as governed by and in accordance with applicable rules, regulations, procedures, and laws, is regarded as an essential requirement of this classification. Compliance with training directives established by supervisory/managerial personnel. Adherence to all applicable Federal and State safety laws, rules, regulations, and City safety policies/procedures. Core Competencies Composure: Is cool under pressure, can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; is a settling influence in a crisis. Is professional even when frustrated. Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. Can switch tasks based on priority. Patience: Tolerant of people and processes; listens and checks before acting; tries to understand the people and the data before making judgments and acting; sensitive to due process and proper pacing; follows established process. Problem-Solving: Uses logic and methods to solve complex problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers. Priority Setting: Spends their time and the time of others on what's necessary; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus. Technical Learning: Picks up on technical things quickly; can learn new skills and knowledge; is good at learning new industry, company, product, or technical knowledge. Timely Decision Making: Makes decisions promptly, sometimes with incomplete information and under tight deadlines and pressure; able to make a quick decision. THE CITY OF DUBLIN IS AN EQUAL OPPORTUNITY EMPLOYER Drug-Free Workplace The City of Dublin is a drug-free workplace (AO 2.35) which prohibits the use of controlled substances including marijuana. As permitted by law and in accordance with City Policy, new hires must pass a pre-employment drug test before appointment to any City position. Please note, this position may be subject to additional restrictions pursuant to Administrative Orders 2.38, or as outlined in the posting. EEO Statement The City of Dublin is committed to establishing and maintaining an inclusive and equitable community. We work to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We actively celebrate colleagues' differences, support them through their careers with us, and prohibit discrimination and harassment. We strive to ensure equitable access to resources and opportunities that allow individuals and groups to feel safe, respected, motivated, and valued. Creating a culture of equity and belonging helps to ensure we meet the needs of all residents, visitors, and City of Dublin employees. It is the City of Dublin's goal to provide a medical benefits plan that promotes wellness and prevention and encourages employees to be partners in their healthcare coverage. The City of Dublin provides Medical, Dental, Vision, and Prescription benefits through an innovative health management program called Healthy by Choice (HBC). HBC is a consumer driven health care plan that includes a high deductible insurance plan and a health savings account (HSA), or a health reimbursement account (HRA) for certain individuals. Employees enrolled in the City of Dublin's medical plan will receive a contribution from the City into their HSA or HRA account based upon their respective coverage level. All employees who elect coverage through the City's medical benefits plan will be charged a medical premium, however, employees and covered spouses will have the opportunity to participate in the HBC program to waive all or partial medical premiums associated with coverage under the City's medical plan. Additional benefits include a free Recreation Center membership which is subject to tax withholding, tuition reimbursement, longevity pay, life insurance, and an EAP program. Paid time off is offered in the form of sick leave, vacation, and personal time. 01 Are you at least 18 years old? * Yes * No 02 Do you possess a High School Diploma or GED equivalent? * Yes * No 03 Do you possess a valid driver's license? * Yes * No 04 The Emergency Communications written exam with the National Testing Network is a requirement of this recruitment process. Please select the answer that best reflects your exam status: * I have completed the written exam with NTN and have selected the City of Dublin to receive my scores. * I have not completed the written exam with NTN but will complete the exam by February 8, 2026. I will select the City of Dublin to receive my completed scores. Required Question Employer City of Dublin Address 5555 Perimeter Drive Dublin, Ohio, 43017 Phone ************ Website ****************************
    $25k-30k yearly est. 8d ago
  • Armed Security Officer - Protective Services - Lorain Hospital

    Bon Secours Mercy Health 4.8company rating

    Lorain, OH

    Thank you for considering a career at Mercy Health! Scheduled Weekly Hours: 0.01 Work Shift: All Work Shifts (United States of America) Armed Security Guard - Mercy Lorain Hospital MISSION The mission of Mercy Health is to extend the healing ministry of Jesus by improving the health of our communities with emphasis on people who are poor and under-served. · Mercy Health is committed to the safety and security of employees, volunteers, students, patients, visitors in ensuring a safe patient care, business and work environment and protection of hospital property. Under the leadership guidance of the Mercy Health Director of Safety , and management authority of the Manager the Mercy Lorain Armed Security Officer (ASO) is responsible for enforcing established organizational safety and security policies and supporting a positive customer - friendly service-oriented approach. This job description operates in accordance with established International Association of Hospital Safety and Security Management (IAHSS) guidelines and best practices. SUMMARY OF ESSENTIAL JOB RESPONSIBILITIES: · Protects patients, visitors and employees by providing escorts, patrolling grounds, and eliminating environment of care safety hazards. · Deters vandalism, theft and property abuse through routine patrols of all hospital property to include inside areas as well as all parking lots and decks. · Enforces hospital policies e.g. parking regulations, visitation policies, , and tobacco free/smoking policy. · Monitors hospital activity on closed circuit television to be alerted to any escalating situations that may require security involvement. · Intervenes in patient, visitor and/or staff confrontations as appropriate. · Advises dispatcher of any and all duties performed. Completes appropriate documentation of various incidents. · Demonstrates understanding of emergency procedures, alarm response, evacuation and internal and external disaster plans. · Responds to emergency situations and hospital alarms as designated. · Completes mandatory education and training in order to maintain organization and department specific competencies and requirements. Maintains applicable certification/licensure. Completion of IAHSS Basic Training Module within 90 days post new hire. · Remains on assigned post and completes all post specific duties. Ensures that post and police vehicles remain clean, neat and free of all non-work-related material. · Follows organizational hospital policies and procedures with special attention to attendance and punctuality, confidentiality, dress code and display of ID badge, and safety. · Maintains and presents self in professional manner at all times when on duty. ESSENTIAL JOB ACCOUNTABILITIES: Accepts assignments /duties as assigned by Protective Services Management for meeting operational needs. Inspires, motivates and models service-oriented and positive customer service behaviors. Fosters the spirit of team collaboration, Supports inter-disciplinary work teams, and partnership relationships with internal and external customers and community partners (i.e. Fire Department, federal and state law enforcement agencies, EMS and others). Demonstrates self-governance and promotes the same in others. Supports an environment, which fosters professional/personal growth and development. Participates in scheduled Emergency Management exercises and annual drills. Promotes stewardship of resources while maintaining or improving quality of service. Regularly communicates goals, plans and actions encouraging employee feedback and input and ownership. Participates in gathering, investigating, researching, and analyzing of data and/or initiating studies and/or activities to assess their effect on an organization/system-wide basis or intra/interdepartmental operations. Completing Internal investigative reports timely with demonstration of accurate information, correct grammar and spelling. Adheres, follows and enforces Protective Services Department policies and procedures. Supports the Performance Improvement process. Participates in Environment of Care clinical and non-clinical Safety Rounds. Conducts monthly safety inspections/security - related equipment checks (i.e. panic and duress alarms and emergency call boxes….) Participates as assigned with monthly fire safety management drills. Performs additional duties and projects as assigned by the Manager EDUCATION: · High School Diploma required. · Current Ohio Peace Officer Training Academy (OPOTA) Certificate of completion Academy Training./or OPOTA Armed Security Officer Certificate · Associate and/or bachelor's degree preferred. · I.A.H.S.S. Basic Training and Certification for Healthcare Security Officer within one year of hiring. EXPERIENCE: · Minimum 1-2 years on the job law enforcement / criminal justice /military training preferred. ESSENTIAL CERTIFICATIONS: · Valid Ohio driver's license. · Successfully qualify with duty weapons as directed to maintain State and/or Departmental requirements. · Successfully qualify with an ECD per Protective Services Department policy and procedure. · Successfully complete AED-CPR training as per Protective Services Department policy and procedure PROTECTIVE EQUIPMENT Must comply with Police Department requirements related to protective equipment, body cameras and body armor. REQUIRED KNOWLEDGE AND SKILLS: Police Activities Must be familiar with LEADS and NCIC computer functions. · How to request this service from a Police Agency. · Must maintain current OPOTA status and take refresher and additional classes as they become mandatory. · Must successfully qualify with firearm as scheduled by department · Has a clear understanding of Armed Officer responsibilities and liabilities · Display good judgment. · Display positive service-oriented and customer friendly behaviors · Knowledgeable in policy and procedure manual especially use of force. · Ability to appear in court as needed. · Operate Protective Services vehicle and be in compliance with Mercy Health Driver's License Policy. · Perform comprehensive investigation on reported incident reports. · Demonstrate effective and safe traffic control measures. · Key control-lock and unlock doors as needed. · Comply with annual organizational educational requirements and OPOTA (CPT) - law enforcement competency- skill requirements. · Maintain current CPR and annual AED and ECD certification status. INTERPERSONAL COMMUNICATION: Effective verbal and written communication skills. Ability to communicate in a courteous, respectful and direct manner. Requires effective listening skills to maintain cooperative associations. PROBLEM SOLVING/DECISION MAKING: Makes decisions based on an analysis of facts and general principles. Requires risk taking and judgment to adapt existing philosophy or practices. STRICT confidentiality. Detailed oriented, critical thinking ability, priority-setting and multi-tasking ability, effective organizational and time management skills. SCOPE OF IMPACT/ACCOUNTABILITY: May provide information for decision making processes affecting work areas. Accountable for developing solutions for achieving desired outcome results. Mercy Health is an equal opportunity employer. As a Mercy Health associate, you're part of a Misson that matters. We support your well-being - personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way. What we offer • Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible) • Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts • Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders • Tuition assistance, professional development and continuing education support Benefits may vary based on the market and employment status. Department: Security - Lorain It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, a ll applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health- Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email *********************. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at *********************.
    $28k-34k yearly est. 5d ago

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