Help Desk Analyst 3/HDA3 (37950)
Idealforce
Columbus, OH
IDEALFORCE has a CONTRACT position available immediately for a Help Desk Analyst 3/HDA3 to join our customer in Columbus, OH. This is an ONSITE position and requires an onsite test and an IN-PERSON interview. Please find below additional details about this job. Job Description Client is looking for an SME type resource that has extensive exp with Help Desk(I-III) and strong enough to work independently, strong MS troubleshooting skills, fix app errors, OUTSTANDING customer service. Needs a person that can perform in all levels (take calls, fix remotely if possible, go to customer and fix onsite, etc.) and also have server and network exp and has done this independently, the go to guy for answers and issue resolution. They are currently a Microsoft shop, consultant should know all the latest and greatest Microsoft tools. 1. Installs, maintains, configures, upgrades and/or administers hardware and/or software in assigned multiple technology domains. 2. Diagnoses, analyzes and resolves issues for customer(s) across assigned multiple technology domains. 3. Creates, organizes, files and maintains documentation. 4. Reviews and monitors enterprise security systems; takes appropriate action and responds to alarms/alerts per agency policy and procedure (e.g., anti-virus, spam). 5. Interfaces with other platforms from a hardware and/or software perspective. 6. Answers questions and presents informal mentorship opportunities to peers and/or lower-level staff via conversation, Qualifications Possession of an associate's degree with significant coursework (16 semester or 24 quarter hours) in computer science, computer information systems, computer programming, systems analysis, or closely related field and two (2) years of experience providing technical hardware/software support for desktop systems and applications. • Manage expectations at all levels: customers/end users, executive sponsors. • Ensure quality standards are followed. • Monitor the team's open backlog of support issues and re-assign issues as necessary to ensure they are closed per agreed upon service levels. • Act as the escalation point for high priority support issues. • Ability to make recommendations on policies on system use and services. Provides help desk support within the DSA (e.g., serves as initial contact for internal & external customers; interviews customers to determine nature & extent of problem; prioritizes & documents problem &/or uses trouble ticket system to document), conducts analysis & research of simple computer hardware & software problems (e.g., wide area &/or multi-network; mainframe & multi-operating systems, password resets &/or software applications), directs issues to appropriate higher-level network services technician &/or programmer/analyst for resolution &/or mentoring (i.e., to develop & enhance ability to monitor & maintain data communications/telecommunications systems equipment, & provide network support for both large area network & wide area network) which may include performing first level help desk support at user-site or in off-site locations on rotational basis. Documents current network infrastructure, desktop processes/procedures &/or telephone system & processes; ensures all circuits are in working order; runs network diagnostics; creates & maintains user connectivity; communicates network, LAN &/or WAN problems to appropriate network staff; implements security priorities. Troubleshoots, unpacks, sets up & configures personal computers/notebooks; researches & refers to data Communications/telecommunications &/or network standards manual or technical documentation to assist higher-level information technology professionals in developing plans or installation, upgrade &/or removal of data communications/telecommunications equipment &/or services; deploys hardware to users following standardized procedures for imaging, asset management & AD protocols. 5 plus years field experience Preferred Education: 4 year college degree in field of specialty Interview Process: Face to face. Additional Information Additional Information : - "All your information will be kept confidential according to EEO guidelines". - All candidates who are authorized to work in US are encouraged to apply. - Candidates must clear the Background check prior to commencing the assignment. SOURCER ASSIGNED: Pete Tylor; Email: pete dot tylor at idealforce.com Disclaimer : The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.$31k-46k yearly est. 60d+ agoOnboarding Associate - Interim Executive Practice
Bluwave
Remote job
BluWave is the Business Builders' Network for Private Equity-grade service provider needs. Our invitation-only ecosystem comprises best-in-class specialized consultancies, senior advisors and board members, independent consultants, and interim executives. By blending AI, technology, and data with concierge-like consultative support, BluWave expertly connects businesses with proven providers for due diligence, value creation, and prep for sale initiatives. Our innovative platform ensures that our clients have access to the resources they need to thrive in today's competitive landscape. Brief Job Description: As an Onboarding Associate, you will play a crucial role in within BluWave's market-leading Interim Executive Practice by supporting the growth and maintenance of BluWave's network of Private Equity grade interim executives and independent consultants. This role will involve conducting bespoke market research to identify world-class independent consultants and interim executive candidates and facilitating BluWave's Onboarding Process to bring them into BluWave's network. This role provides a unique opportunity to interface and build relationships with proven business executives on a daily basis as well as the opportunity to support real-time Client needs. Key Responsibilities: Conduct targeted research to identify world-class independent consultants and interim executives leveraging BluWave's proprietary tools and data sets as well as publicly available resources. Coordinate and conduct Onboarding Calls with independent consultants and interim executives to convey business model, onboarding requirements, and to calibrate project preferences. Coordinate, run, and process references for independent consultants and interim executives. Route and secure execution of necessary Agreements between BluWave and independent consultants and interim executives. Create and maintain relationships with independent consultants and interim executives within the BluWave network. Attend Scoping Calls with Clients and perform targeted research to identify independent consultants and interim executive candidates to support Client projects / needs. Create and maintain profiles and data for independent consultants and interim executives within the BluWave network. Support special projects pertaining to BluWave's independent consultant and interim executive network as directed by Practice Leadership. Key Skills & Characteristics Required: Professional Communication: Exceptional written and verbal communication skills. Research and Analytical Skills: Strong research capabilities and analytical problem-solving. Process Orientation & Attention to Detail: Disciplined process orientation with meticulous attention to detail. Time Management and Organization: Excellent time management, prioritization, and organizational skills. Adaptability and Teamwork: Flexibility to adapt to changing priorities and a strong sense of teamwork. Curiosity: Natural curiosity and an eagerness to learn. Technical Proficiency: Familiarity with Microsoft Office, LinkedIn, Salesforce.com, and LLM-based applications (similar to ChatGPT). Basic Qualifications: 4-year undergraduate degree from an accredited college or university 1-3 years of professional work experience in a recruiting, business development, or sales role (preference for recruiting; preference for postgraduate degree if 0 years of professional work experience) We prefer that you live here in Nashville currently, but we're open to talking if you're interested in relocating here We are looking to hire ASAP, so candidates should have already graduated Why Join BluWave? BluWave offers a unique opportunity to be part of a pioneering market network that is reshaping how proactive businesses connect with top-tier service providers. We provide a supportive work environment, opportunities for professional growth, and a competitive benefits package. If you're passionate about contributing to the success of businesses and service providers alike, we'd love to hear from you. How to Apply Please submit your resume and a cover letter detailing your interest and qualifications for the Onboarding Associate position. Additional information The BluWave Values We place great importance on adding team members that align with our company values. We live and breathe these every day, and we are looking for someone to join the team who appreciates the importance of company values and culture as much as we do. Team: We're a “we” not “me” people Integrity: We bring value with integrity Grow: We are always growing our business and our selves Win: Winning for our clients BluWave is a top tier destination for differentiated individuals to grow their long-term careers. We are building the best intelligent B2B marketplace in the world. BluWave encourages anyone to apply to join our team. BluWave is an inclusive workplace that considers all applicants regardless of gender, race, ethnicity, sexual orientation or identification, background, disability or status. Future Opportunities for Growth: As BluWave grows, numerous opportunities for additional responsibilities and advancement will present themselves to talented, ambitious, team-oriented individuals who have proven themselves in this role. BluWave, LP is proud to be an equal opportunity employer that is committed to inclusion and diversity. Full time: in-office Monday-Thursday; option to work remotely on Fridays$46k-96k yearly est. Auto-Apply 60d+ agoManager, Facilities
Lululemon Athletica Inc.
Columbus, OH
State/Province/City: Ohio City: Columbus Business Unit: Store Support Centre (SSC) Time Type: Full-time Back Apply Share * Facebook * X * Email Description & Requirements who we are lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people. about this team The Distribution Center (DC) Facilities team plays a business-critical role ensuring DCs remain operational and in compliance with local regulations, statutes, and ordinances. Facilities is responsible for maintaining and repairing material handling equipment and systems, powered user-operated equipment and the overall upkeep of lululemon's DCs across North America. The Manager, Facilities oversees teams in the Columbus, OH area. This role is a key partner with multiple stakeholders, including the General Managers/Directors of each distribution center. a day in the life * Be an innovator, anticipate future business needs and strategically build plans to meet those needs. * Provide strategic leadership to direct reports across multiple facilities, along with support to indirect reports in other facilities within the NADC network. * Successfully support action items tied to a $26M DC budget. * Oversee building projects, renovations, refurbishments, repairs and installations. Responsible for all equipment preventative maintenance, repairs and uptime. * Administer vendor or sub-contractor agreements to ensure quality services and goods are provided to meet specifications, on-time and within budget. * Identify, hire, develop and manage talent, including building and delivering succession planning across the DCs. * Responsible for identifying and executing improvements to increase DC efficiency, minimize equipment and/or facilities downtime and maintaining predictive & preventative maintenance schedules. * Assist the Senior Manager of Facilities with identifying opportunities to improve the NADC Facilities network, including staffing, expertise, equipment and systems. * Work on network initiatives to help further develop the Facilities department, such as standard work documents, CMMS development, technician training programs, safety programs, & asset criticality identification. qualifications * 5+ years' experience in PLCs and controls systems knowledge/understanding. * 5+ years leadership experience in a distribution center environment or similar. * Bachelor's degree preferred, or equivalent combination of education, training and experience. * 5+ years experienced in material handling equipment and large, complex integrated systems maintenance with strong statistical analysis skills. * Have a keen eye for safety within an industrial environment. * Exposure to Lean Concepts, TOC, layout design, cost/benefit analysis, labor productivity analysis (time studies, standardized work), safety/ergonomic/human factors. * Experience with powered equipment such as pallet jacks, high-bay pickers and reach trucks. * Programmable Logic Controller (PLC) knowledge/understanding. * Participate in and support efficiency improvement Kaizen activities for the site, as well as the network when needed. * Develop capital spending plans, facilitate cross-functional project planning and perform cost analysis. * Understanding of controlling a budget & building out an annual budget. * Experience overseeing multiple facilities preferred. * Project Management experience required, to guide equipment upgrades, building expansions, new building construction oversite, new building launch experience. * Flexible and adaptable with schedule which could include nights, working required holidays, some weekends with occasional after-hours requirements and overtime. * Strong computer skills and proficiency with Microsoft suite (Word, Excel, PowerPoint, Outlook, Teams). must haves * Acknowledges the presence of choice in every moment and takes personal responsibility for their life. * Possesses an entrepreneurial spirit and continuously innovates to achieve great results. * Communicates with honesty and kindness and creates the space for others to do the same. * Leads with courage, knowing the possibility of greatness is bigger than the fear of failure. * Fosters connection by putting people first and building trusting relationships. * Integrates fun and joy as a way of being and working, aka doesn't take themselves too seriously. additional notes Authorization to work in the United States is required for this role. compensation and benefits package lululemon's compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The typical hiring range for this position is from $103,500 - $135,900 USD annually; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program, subject to program eligibility requirements. At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth: * Extended health and dental benefits, and mental health plans * Paid time off * Savings and retirement plan matching * Generous employee discount * Fitness & yoga classes * Parenthood top-up * Extensive catalog of development course offerings * People networks, mentorship programs, and leadership series (to name a few) Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice. workplace arrangement * In-Person: In-person collaboration and office-based work is necessary and important for this role. Work is performed onsite, 5 days a week, depending on role requirements. #LI-Onsite #LI-CH1$103.5k-135.9k yearly 50d agoChannels Sales Account Executive (Remote U.S.)
Uniguest
Remote job
Job Description Uniguest, a fast-growing, international leader in video-based software solutions, serves enterprise customers across verticals such as Education, Banking, F&B, Retail and Corporate. Headquartered in Nashville, TN, with a global presence, we are expanding our U.S. team to include a Channel Sales Account Executive focused on designated verticals (e.g. Retail/Retail Banking sectors). Based in the U.S., you will report to the VP of Channel Sales and lead the execution of Uniguest's sales playbook to deliver Annual Recurring Revenue (ARR) targets within your vertical. This is a remote position that entails around 40% travel to client sites in support of customer engagements as needed. This role requires deep vertical selling expertise through a channel reseller model, collaborating closely with resellers to drive demand, uncover new opportunities, and foster strategic partnerships. You will work with technology consultancy firms to ensure Uniguest's solutions (IPTV, CMS, interactive kiosks) are specified in major projects, while also curating and progressing sales opportunities to meet revenue goals. This position offers significant career growth opportunities for exceeding targets, working in close alignment with U.S.-based sales, presales, delivery, and support teams. Primary Responsibilities Execute Vertical Sales Playbook: Lead the implementation of Uniguest's sales strategy for the designated vertical, leveraging channel resellers to deliver ARR targets. Drive Demand Generation: Uncover, curate, and foster new sales opportunities by engaging with key stakeholders and building market awareness. Develop and Manage Reseller Network: Support and expand the U.S. reseller network within the vertical, including identifying and onboarding net-new resellers to scale market reach. Vertical Expertise: Provide deep knowledge of the designated vertical's needs, challenges, and technology trends to position Uniguest's solutions as the preferred choice. Opportunity Management: Identify, track, and progress sales opportunities using Salesforce CRM, ensuring a robust pipeline to meet or exceed revenue goals. Partner Engagement: Build relationships with technology consultancy and IT integrator firms to ensure Uniguest's solutions are specified in major vertical projects Channel Collaboration: Work closely with resellers to co-develop lead generation strategies, deliver joint pitches, and provide vertical-specific training to drive adoption. Market Intelligence: Monitor vertical trends, competitor activities, and customer needs to refine Uniguest's go-to-market strategy and maintain a competitive edge. Deliver Revenue: Achieve agreed-upon ARR targets through strategic channel sales, pilot programs, and enterprise deals. Experience & Skills Channel Sales Mastery: Demonstrated success in building and managing channel reseller relationships, with experience driving ARR through reseller partners and alliances. Demand Generation Skills: Proven ability to uncover and curate sales opportunities through market research, networking, and thought leadership (e.g., industry events, whitepapers). Salesforce Proficiency: Extensive experience using Salesforce CRM to manage pipelines, forecast revenue, and track opportunity progression. Technology Knowledge: Strong understanding of IT, video delivery, digital signage, and related technologies (e.g., IPTV, CMS, kiosks) relevant to the vertical. Partner Relationships: Experience collaborating with technology consultancy ad IT integrator firms to influence project specifications and secure enterprise deals. Relationship Building: Exceptional communication and interpersonal skills to foster trust with resellers, consultancies, and end customers. Industry Network: Established connections within the designated vertical, including familiarity with U.S. AV reseller markets and key decision-makers. Track Record: Documented history of exceeding revenue targets in a channel sales role across multiple vertical segments. Required Qualifications Minimum of 5 years' sales experience selling to senior executives within the designated verticals, with a focus on channel-driven sales. Proven Vertical Expertise: Deep understanding of the designated vertical's ecosystem, including key players, technology needs, and procurement processes. Ability to travel up to 40% of the time What We Offer Competitive Benefits Package*: Including health, dental, vision, and retirement plans (*dependent on position, location, and eligibility). Employee Assistance Program (EAP): Support for personal and professional well-being. Career Development: Opportunities for advancement within Uniguest's growing global organization, especially for exceeding ARR targets. Performance Commission Plan: Lucrative incentives tied to ARR and pipeline growth. Employee Recognition Rewards Program: Acknowledging outstanding contributions. Dynamic Work Environment: Collaborate with a passionate team across sales, presales, delivery, and support, backed by industry leaders like Samsung and Cisco. About Uniguest Uniguest is the global leader in providing highly secure, fully managed customer-facing technology solutions on an outsourced basis to the hospitality, senior living, specialty retail, education, and corporate sectors. Our turnkey consumer-facing technology solutions include hardware and Digital Engagement software packages (IPTV, CMS, kiosks), system implementation, and 24/7/365 multi-lingual support for public space kiosks, digital signage, interactive TV, tablets, remote printing, and more. Designed to deliver consistent and safe experiences, Uniguest empowers clients like NCAA stadiums, QSR chains, and corporate enterprises to engage customers effectively. Uniguest is committed to equal employment opportunity and to providing all people equal access to employment without regard to personal characteristics that are unrelated to their ability, performance, or qualifications. Uniguest prohibits discrimination and harassment against any employee or applicant for employment based on race, color, religion, national origin, sex, sexual orientation, marital status, pregnancy, gender identity, veteran status, disability, genetic information, age, or any other basis protected by law.$51k-81k yearly est. 8d agoMedia Relations Associate Director, Communications
Goodpower
Remote job
Remote-based in the US GoodPower builds durable political and civic power to unlock the full economic potential of the energy transition - lower bills, better jobs, healthier communities and a stronger economy that works for everyone. We operate at the intersection of organizing, digital media, data science, smart tech and renewable energy advocacy - connecting public demand for lower costs and better jobs with decisive political and policy outcomes. Our programs reach millions of people annually to cut costs, create jobs and accelerate renewable deployment by shaping beliefs, behaviors and ballot-box outcomes. GoodPower is at an exciting, pivotal moment as we launch our new strategic plan through 2030 to level up all areas of our work - growing our organization 5x over the next five years - and relentlessly honing our skills and expertise to be the best we can in transforming our renewable energy economy. Job Summary The Associate Director of Media Relations seeks to advance GoodPower's work to accelerate a renewable energy economy by ensuring that we are effectively communicating our work in campaigns, research and technology development to media at the local, national and international level. The Associate Director translates our work into compelling stories, data and proof points that generate interest and excitement from traditional and new media reporters, opinion editors, communication teams at partner organizations, conference organizers and decision makers at other platforms we can use to amplify our work. The Associate Director spearheads the creation of communication assets including press releases, statements, pitches and opinion pieces and then builds and maintains relationships with reporters, editors, influencers, and communications staff at partner organizations to get those products placed. The Associate Director will also work with other GoodPower staff in developing social media material, webinars, newsletters, reports and other communication tools, as well as contribute to the overall communication strategy behind product launches, events and campaigns. This is a full time, remote position based anywhere in the United States. The Media Associate Director will work from home, meet regularly by video chat with GoodPower team members and conduct activities both online and in-person. The Associate Director must be available for regular travel within the United States to participate in conferences, select actions, events, and to attend staff retreats. This position reports to the Communications Director. Key Responsibilities Media & Public Relations Working with the Communications Director, develop an earned media strategy for relevant GoodPower products. Tailor earned media strategies and messaging appropriately across GoodPower's organizational entities and audiences, ensuring clarity, accuracy and message discipline in a complex advocacy and political environment. Write and pitch press releases for GoodPower campaign announcements, research findings, technology developments and other news. Identify and develop pitches to the media based on GoodPower work or observations in the energy sector to amplify GoodPower's impact across key audiences. Identify, write and pitch opinion pieces from the CEO, other GoodPower staff or trusted voices in our partner network. Support rapid-response and high-salience communications moments by helping draft statements, talking points and media guidance during fast-moving or high-visibility news cycles. Build and maintain relationships with reporters, editors, influencers, communications staff at other organizations, conference organizers and others who can platform our work. Maintain a press list with regular cadence and tracking of media communications. Develop and maintain a list of media and other influencers to include in ads targeting in strategic advocacy campaigns and collaborate with the digital ads team to amplify wins to key audiences. Track media mentions and maintain the press page on the GoodPower website. Collaborate with Membership Mobilization Manager and social media team to leverage content across emails, social, and LinkedIn posts to create a regular cadence of posting on the blog. Executive Communications Follow key industry news and work with staff to identify trends in the renewable energy space to craft LinkedIn posts and op-eds for the CEO. Closely track internal impact updates across meetings, team Slack channels and weekly reports to identify key wins and develop a proactive plan for communicating our impact in advance. Help Identify and pitch speaking opportunities for the CEO and other leaders in key renewable energy, political and funder spaces. Help prepare monthly impact updates for the Board of Directors to keep abreast of the programs and impact across the organization. Help develop creative, visual ways to tell our story that can be used across communication channels (LinkedIn, social media and blogs, email and SMS communications to our network, funder communications, media, and more). Funder Communications Help produce development communications including a monthly newsletter, providing support for one-off impact updates for funders, and assisting with quarterly funder webinars. Assist the Associate Director of Impact Communications to ensure that the public-facing and member-only research pages are up to date on the latest research and communicate out the findings of our research across key audiences. Other Duties as Assigned: Adapt to the evolving needs of a fast-paced organization with flexibility and creativity. Contribute to strategic guidance for GoodPower campaigns underway. Help ideate, pitch and develop new campaigns for the organization. Work with the international programs to edit content as needed. Qualifications Experience 6-10+ years experience in a media-facing role, either as a journalist, public relations or communications specialist. Expertise in the political or renewable energy field preferred. Skills & Expertise A demonstrated history of placing stories and opinion pieces in national publications, and existing relationships with reporters and editors at the national level. Experience engaging a diverse media ecosystem, including national outlets, trade press and high-impact local and regional media in priority states. Strong writing skills, with an ability to tell a story in a clear, concise, and engaging manner while maintaining message discipline. Ability to communicate and adapt messages across target outlets including trade press, newsletters, mainstream local, national and international publications, broadcast and video news, podcasts, and other media. Awareness of and ability to communicate the economic impacts, drivers and motivators of the renewable energy transition. Strong attention to detail with an antenna to absorb high volumes of information and distill impact into clear, cohesive, strategic communications. Ability to collaborate closely across departments, juggle and think through multiple angles, and ensure message discipline across communications. Ability to prioritize and juggle multiple projects simultaneously. Competency in utilizing CRMs (Salesforce), web platforms (WordPress) and design tools (Canva) to leverage communications. Strong analytical skills with ability to set priorities, complete work with minimal supervision, and meet deadlines. Attributes Self-starter with strong organizational skills and creativity. Ability to work independently and as a member of various teams. Demonstrated competence in managing complex projects. Team player who is a strong cross-team collaborator and communicator with an eagerness to jump into other duties than assigned. Proactive, flexible, and solutions-oriented with a commitment to innovation. Compensation Annual salary range: $100,000-$120,000 commensurate with experience. Generous benefits include: Medical, Dental, Vision, 403b retirement savings plan, Vacation, Sabbatical, Paid Parental Leave, 2 Floating Holidays, 2 Community Service Floating Holidays, sick time, two weeks of full-staff time off (July 4 week and Christmas-New Years week) and 13 observed holidays. GoodPower is an equal-opportunity employer that highly values staff diversity. This description reflects GoodPower's assignment of essential functions; it does not restrict the tasks that may be assigned. GoodPower retains the right to change or assign other duties to this position at any time. Employees must be able to perform the essential functions of the position satisfactorily. Reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. GoodPower has a zero-tolerance standard for abuse and inappropriate behavior by staff members.$100k-120k yearly Auto-Apply 38d agoDistribution & Logistics - Senior Manager/Manager, Supply Chain Inventory, USA Network
Aritzia
Columbus, OH
THE TEAM The mission of the Supply Chain Inventory department is to manage inventory across our Distribution Network, enabling operational efficiency and ensuring product is treated like gold. THE OPPORTUNITY Aritzia is growing and our Supply Chain Inventory team is growing with it. This is a unique opportunity to be part of the team responsible for the oversight of all active, inactive, in-transit, and non-merchandise inventory across our world-class Distribution Network. As the Manager, Supply Chain Inventory, USA Network you will support with analyzing data to ensure inventory optimization and support the growth of our USA distribution network. With the skills you gain in this role, the opportunities are endless - from a rewarding career in Supply Chain Inventory to continued growth and development with Aritzia. THE ROLE As the Senior Manager/Manager, Supply Chain Inventory, USA Network, you will: Forecast short-term and long-term inventory space utilization across our USA Distribution Network Configure inventory locations within our USA Distribution Network Optimize inventory placement within our USA Distribution Network Guarantee the precision and uphold the integrity of inventory within our USA Distribution Network Manage inventory movement and deliver remediation support within our USA Distribution Network Support expansion projects within our USA distribution network THE QUALIFICATIONS The Senior Manager/Manager, Supply Chain Inventory, USA Network has: Proven skills, certifications, education and/or experience in: Data analysis and working with large datasets, experience in SQL an asset Microsoft Office, including Excel A commitment to learn and apply Aritzia's Values and Business and People Leadership principles The ability to collaborate fluently with cross-functional partners A commitment to quality and investing in results that add value to the business THE COMPENSATION The typical hiring range for this position is $100,000-$150,000 USD per year. The final agreed upon salary may vary based on factors such as job-related knowledge, skills and experience. We are always looking for top talent. If your qualifications differ from those listed above, the scope of work and final agreed upon salary may be adjusted to reflect your individual qualifications. Aritzia's Everyday Luxury compensation package goes beyond the base salary with endless growth and recognition opportunities through our pay-for-performance philosophy. With comprehensive benefits, aspirational workspaces and elevated employee perks and experiences - we provide it all. THE PERKS Some of the industry-leading benefits you will receive working at Aritzia: Product Discount - Maybe you've heard of our famous product discount? Or our exclusive private shopping events? You have now. Aritzia Virtual Wellness - Because your health, happiness and safety matter, we provide 24/7 resources to support you in your wellbeing goals, whether they're physical, mental, social or financial. Aspirational Workplace - Our distribution centers are specially designed to be places of creativity, productivity and inspiration. ARITZIA Aritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic. Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.$100k-150k yearly Auto-Apply 60d agoSenior Manager, Global IT Network Service
Safelite
Columbus, OH
Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. A Brief Overview The Senior Manager, Global IT Telecom & Network Service is a customer service focused role. They are responsible for developing and managing network service level agreements with the Belron business, IT and external service providers to ensure Belron's global network service requirements and obligations are met. They also ensure that the necessary actions are taken to respond to network problems or improve the network service. Working in partnership with the service operations and network supplier management teams to build and maintain relationships within the business, IT and supplier organizations, the service manager builds and nurtures a key understanding of the business strategy and business model translating that into Network Services accountability. This role interfaces with key IT and Business stakeholders with a global and local presence at a senior level and requires maintaining key relationships within Belron and the suppliers to deliver a world class network service. What you will do Lead the Network Services for the US and APACS within their remit, defining, managing, measuring, and meeting customer expectations. Ensure services meet agreed SLAs, monitor performance, and drive actions to resolve issues or improve service quality. Provide day-to-day leadership of the Network Service Capability, including direct oversight of the US Senior Network Manager, US Technical Operations Centre (TOC), and US Telecoms team, ensuring alignment with business priorities and operational excellence. Act as the senior point of accountability for all aspects of network service delivery and assurance, including proactive support and resolution of critical incidents to minimize business impact. Manage the interface between Network Services and internal customers, users, and third-party service providers, ensuring a seamless and responsive service experience Lead the planning and documentation of business continuity activities related to network services, ensuring readiness in the event of a disaster. Support the development and refinement of contracts, OLAs, and SLAs in collaboration with Global Network Services Management. Ensure delivery of network project milestones across the team, working closely with the PMO and Plan Team to maintain alignment and visibility. Will be integral to developing and improving incident and change management within the networking engineering space. Responsibilities include driving initiatives regarding improvements to existing processes, providing feedback, develop new practices & procedures, support audit initiatives, in order to scale with the rapid expansion of the network and customer base Performs other duties as assigned Complies with all policies and standards What you will need Bachelor's Degree or equivalent Required 7-10 years IT Service / Technical Management experience 7-9 years supporting development of Network Strategy & Service Design and network operations/managing network suppliers 7-9 years experience of operating in a transformational landscape and global setting Demonstrates business process acumen Demonstrable understanding and experience of ITIL Ability to engage, build relationships with and influence senior leadership and stakeholders. Excellent analytical skills including an ability to anticipate and highlight potential issues and opportunities. Strong oral and written communication Strong facilitation and negotiation skills Strong leadership skills Strong Project Management skills Good understanding of operational expenditure (OPEX) finance. What You'll Get: Competitive weekly pay and bonus opportunities. Total job benefits valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days. Up to $5,250 in tuition reimbursement per year. View all our health, wealth and life offerings at ************************* Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you. #LI-LS1 #LI-ONSITE This in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees may be required to perform other related duties as assigned to ensure workload coverage. This job description does NOT constitute an employment agreement between the employer and employee and is subject to change by the employer as the organizational needs and requirements of the job change. This position description is not all inclusive for every aspect of this role. Reasonable accommodations will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not, and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws, regulations and with Safelite Group, Inc. policies and practices. -- Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'. Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we're proud to be an equal opportunity employer. Learn more at Safelite.com/Careers. Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment. This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws and regulations and with Safelite Group, Inc. policies and practices. --$98k-139k yearly est. Auto-Apply 60d+ agoSenior Lead Site Reliability Engineer- Network Reliability
Jpmorgan Chase
Columbus, OH
Guide and shape the future of technology at a globally recognized firm, driven by pride in ownership. As a Senior Manager of Site Reliability Engineering at JPMorgan Chase within the Network Product , you are the non-functional requirement owner and champion for the applications in your remit. You are a key influencer in your team's strategic planning, driving continual improvement in customer experience, resiliency, security, scalability, monitoring, instrumentation, and automation of the software in your area. You act in a blameless, data-driven manner and navigate difficult situations with composure and tact. **Job responsibilities** + Demonstrates expertise in network reliability principles, including Permit to Operate, FMEA, and operational readiness, balancing new features, efficiency, and stability. + Collaborates closely with network engineering teams (Datacenter, Firewall, Proxies, DMZ, Load Balancing, etc.) and Lines of Business to ensure alignment and optimal outcomes. + Drives the adoption of network reliability best practices and robust observability across the organization, empirically demonstrating improvements through stability and reliability metrics. + Acts as the bridge between Engineering, Operations, DevOps, and customers to build and maintain resilient, scalable, and secure network services. + Leads Tier-3 network support, providing operational support for major incidents and ensuring rapid resolution and root cause analysis. + Fosters a culture of continual improvement, soliciting real-time feedback to enhance the customer and user experience. + Ensures knowledge sharing and collaboration across teams, avoiding duplication of work and promoting innovation. + Conducts blameless, data-driven post-mortems and regular team debriefs to enable learning from both successes and failures. + Provides personalized coaching and development for team members at all levels. + Documents and shares knowledge, innovations, and best practices via internal forums, communities of practice, and industry conferences. + Works with internal specialists, product, and engineering teams to package approaches, best practices, and lessons learned into thought leadership, methodologies, and published assets. + Interacts with business, partners, and customer technical stakeholders to manage project scope, priorities, deliverables, risks and issues, and timelines for successful client outcomes. **Required qualifications, capabilities, and skills** + Advanced proficiency in network reliability engineering, including Permit to Operate, FMEA, and operational readiness processes. + Experience leading technologists to manage and solve complex network issues at a firmwide level. + Ability to influence team culture by championing innovation and change for success. + Proficiency in SD-WAN, cloud platforms (AWS, Azure, etc.), and major network technologies (Palo Alto, Juniper, F5, Broadcom, Arista, Cisco, etc.). + Proficiency in observability and monitoring tools such as Grafana, SevOne, Prometheus, Kibana, ThousandEyes, and Splunk. + Demonstrated proficiency in troubleshooting and supporting complex networking environments, including Tier-3 operational support for major incidents. + Experience with continuous integration and delivery tools (e.g., Jenkins, GitLab, Terraform, etc.). + Formal training or certification in network engineering concepts and 5+ years of applied experience. + 10+ years of experience leading technologists to manage and solve complex technical items within your domain of expertise. + 5+ years of managing a team, experience hiring, developing, and recognizing network engineering talent. + Experience in scalable networking design, including high availability, redundancy, failover, and load balancing. + Experience troubleshooting networking protocols such as TCP/IP, HTTPS, and BGP. + Experience in customer-facing migration, including service discovery, assessment, planning, execution, and operations. **Preferred qualifications, capabilities, and skills** + Ability to code and demonstrate data fluency JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans **Base Pay/Salary** Jersey City,NJ $171,000.00 - $260,000.00 / year$171k-260k yearly 60d+ agoSite Leader-2nd shift
Ricoh Americas Corporation
Remote job
a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } Services and repairs a variety of company products and systems at customer locations, typically within a specific geographic area. A Technology Service Support Representative is capable of handling a full workload in standalone and/or networked environments. Job Duties and Responsibilities Productivity & Customer Relationship Achieve expected productivity levels associated with assigned workload and experience. Manage territory, inventory, and customer relationships. Demonstrate excellent technical and customer service skills. Actively drive revenue opportunities through supply leads, contract sales, network support leads, and print assessment leads. Technical Expertise Perform full range of service procedures including diagnostics, installation, removal, and retrofits on assigned equipment. Execute basic connected installations, set up IP addresses, download printer drivers, and provide customer training on printing functions. Troubleshoot and repair or replace equipment components as necessary on B&W, color, and multifunctional devices. Demonstrate required digital competencies for assigned products. Complete technical training on new equipment as assigned. Territory Management Execute all required territory management and call handling procedures. Collaborate with sales partners to maximize equipment leads and upgrade opportunities. Maintain and manage parts inventory with high accuracy. Adhere to territory backup plans. Complete all required administrative tasks accurately and on time. Comply with all company policies. Customer Service Interact with external customers to determine service needs and ensure high satisfaction. Provide technical assistance to less experienced technicians. Exhibit professional appearance and demeanor at all times. Maintain productive, professional relationships with company personnel. Contribute positively as a team member. Maintain “car stock” inventory. Perform other duties as assigned. Qualifications Education & Experience Journeyman-level technical knowledge typically gained through technical school and 2+ years of related experience. Valid state driver's license and minimum auto insurance coverage per company policy (extensive use of personal car required). Knowledge, Skills, and Abilities Strong working knowledge of electro-mechanical devices, electrical circuitry, electronics, and digital competencies. Methodical approach to problem-solving and troubleshooting. Strong interpersonal and verbal communication skills. Excellent customer service skills, including follow-up for issue resolution. Ability to read and comprehend technical manuals and parts books. Working knowledge of PCs and associated software applications. Working Conditions & Physical Demands Office environment with normal lighting, ventilation, and temperature. Extensive daily travel by automobile or foot (urban walking territory). Exposure to minor cuts, burns, chemical solvents, and cleaners. May require shift work, overtime, stand-by, and on-call duties. Frequent internal and external contact with service centers, parts departments, managers, and customers. Physical effort to move objects up to 400 lbs on wheels and lift up to 50 lbs. Frequent stooping, bending, squatting, and kneeling. High dexterity required for use of hand tools and electronic testing equipment. Disclaimer: The above statements describe the general nature and level of work performed. They are not intended to be an exhaustive list of all responsibilities, skills, or working conditions.$55k-101k yearly est. Auto-Apply 16d agoIT Customer Service Representative - RRN00017114/6094004
Accenture
Remote job
We Are:Accenture is a global professional services company specializing in Information Technology Services and Management Consulting. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy, Interactive, Technology, and Operations services, all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. With more than 700,00 employees focused on delivering the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners, and communities. Visit us at ********************* Are:The Information Technology Shared Services group is an internal Global IT organization for Accenture. We run the daily IT operations in our U.S. offices including our Solutions/IT Tech bars, workstation support, AV support, network infrastructure support, high profile meeting support, inventory management, ticket/incident management, with a high level of face-to-face customer interaction.The Work: + Provide service to customers at our Solutions bars resolving technology issues on our laptops + Provide weekly laptop inventory to our inventory management group + Provide customer support floor walks to engage with customers + Develop strong relationships with clients and gain the trust of key advisors + Engage in US based projects as interest and opportunity arises + Continue to learn and develop your technical skills and business expertise + Continue to learn and develop your AI skills and capabilities + Provide network support working closely with our network and Infrastructure teams + Become a SME based on interest and opportunity + VIP Support This role may require some after hours or weekend work for maintenance activities that cannot be completed during office hours. This role may require a minimum amount of local travel. Note: This role is full time in the office without the option to work remotely as you will be working directly with Accenture employees at our IT Solutions bars Here's What You Need: + Minimum 2 years experience with Customer Technical Support + Minimum 2 years experience with Customer Experience Management. + Minimum of 2 years experience in Service Desk or Desktop Support + Minimum of 2 years experience working with ITIL software such as Service Now or Remedy + Minimum 2+ years hands on experience with Microsoft Windows 10, Windows 11, OSX and 0365 support + Strong communication skills to interface with non technical stakeholders, senior leadership and executives + High School Diploma or GED Bonus Points If you have: + Comp TIAA Certifications + ITIL Foundations Certification + Customer Satisfaction experience + Quality Assurance QA experience + Technical degree or certifications Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We anticipate this job posting will be posted on 01/22/2026 and open for at least 3 days. Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: U.S. Employee Benefits | Accenture (******************************************************* Role Location Hourly Salary Range California $23.13 to $49.57 Cleveland $21.39 to $39.66 Colorado $23.13 to $42.84 District of Columbia $24.62 to $45.63 Illinois $21.39 to $42.84 Maryland $23.13 to $42.84 Massachusetts $23.13 to $45.63 Minnesota $23.13 to $42.84 New York $21.39 to $49.57 New Jersey $24.62 to $49.57 Washington $24.62 to $45.63 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.$30k-35k yearly est. 7d agoRemote IT Help Desk Support (MSP)
K2 Staffing
Remote job
Job DescriptionSummary Our recruitment firm services clients in the United States and we have multiple roles open at the present time foroffshore/Remote IT Helpdesk Support Level II Technicians for Managed Services Providers (MSPs). To qualify for this opportunity, you will need to have a track record of understanding in business desktop and server technologies that include: Windows 10 workstations, Windows 2016 & 2019 servers, intermediate networking, and vendor-specific hardware and software. Duties & Responsibilities Point person with Windows Desktop related issues End-User assistance Assist with Windows Servers Monitor alert systems and take appropriate action as per guidelines. Receive escalated service requests requiring an enhanced response. New User On-boarding Network support LAN/WAN Maintenance Support Network Hardware Support and Installation Qualifications & Requirements Having worked with a Managed Services Provider (MSP) in the past is a MUST! Three (3) years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, IT service management; Helpdesk Representative; IT Service Desk; IT user support Remote Management & Monitor (RMM) software experience (i.e. Connectwise, Kaseya, Ninja) PSA (or Ticketing) software experience (i.e. Autotask) History of network and firewall administration (Sonicwall & Meraki). Basic knowledge of network, server, and workstation troubleshooting knowledge. Excellent customer service skills (courteous, tactful, and professional demeanor). Excellent written and verbal communication skills, with experience presenting to groups. Reliable work ethic. A willingness to learn and grow Employment Type: Full time Location: Manila, PI$42k-71k yearly est. 10d agoMILLER Territory Sales Manager - Work Truck Solutions (NE)
ITW Covid Security Group
Remote job
Miller Work Truck Solutions are the preferred choice among fleet and service managers thanks to our industry-leading reliability and proven return on investment. As momentum continues to build for the Miller Work Truck product line, we're investing in our future and expanding our sales team. This role is designed to support our growing upfitter network and drive demand from targeted end-user accounts. As a key contributor to Miller's organic growth, you'll be part of a high-performing team that's shaping the future of the work truck industry. This position will manage our Northeast Territory, which includes Maine, New Hampshire, Vermont, Massachusetts, Rhode Island, Connecticut, New York, New Jersey, Pennsylvania, and Eastern Canada. The candidate must reside in the tri-state area (PA, NY, NJ). Develop and manage upfitter relationships to build advocacy for Miller Work Truck Solutions and collaborate on strategies that drive mutual growth for partners and ITW. Drive product adoption of Miller Work Truck Solutions by creating and executing targeted account plans across both upfitters and strategic end-user accounts. Implement territory growth strategies by developing account plans that increase sales and market share within assigned regions. Lead product trials and demonstrations to support conversions and cross-selling opportunities, leveraging technical specialists as needed to optimize results. Communicate Miller's value proposition by identifying market drivers and customer pain points, using a consultative, evidence-based sales approach. Coordinate upfitter training related to product knowledge, application, and service best practices. Collaborate with marketing on campaigns, promotional planning, and local execution of national initiatives. Represent the brand at national and regional industry trade shows, association events, and customer-facing engagements. Build industry relationships by actively participating in relevant associations and professional networks. Support New Product Development by acting as the divisional liaison within the territory, providing market and customer feedback. Maintain a strong sales pipeline through continuous prospecting, opportunity management, and CRM documentation, including win/loss tracking. Communicate effectively at all levels, fostering strong internal and external relationships to support customer success and collaboration. Prioritize strategically by focusing on high-impact accounts and activities through an 80/20 lens, while efficiently leveraging internal and external resources. Minimum Education and Experience: Minimum of 5 years' related sales experience. Bachelor's degree required; extensive experience in the Work Truck industry may be considered in place of a degree. What You Bring to the Role: Proven track record of developing positive customer relationships. Challenger mindset, able to educate the end-user to think differently about their business. Possess excellent communication skills and strong interpersonal skills. Must be disciplined, self-motivated and be a team player to succeed in an independent and self-directed environment with little supervision. Extensive travel within territory required. Strong value selling skills with the ability to convert new business. Proficient in Microsoft Office and CRM systems. We Also Value: Industry knowledge of the construction, heavy equipment, work truck and/or equipment rental marketplace and dynamics of associated channels. Good technical aptitude relative to tools and equipment used on a worksite i.e., generator, welders, air compressors, hydraulics, etc. Company Description Comprised of a market-leading portfolio of best-in-class brands, the businesses of ITW Welding work together to provide premium performance delivered through a breadth of solutions encompassing welding, cutting, consumables, and accessories. ITW Welding North America represents Miller Electric Welding Equipment, Safety & Accessories, Hobart Filler Metals, and Bernard / Tregaskiss MIG Guns. Miller Electric Mfg. LLC, is headquartered in Appleton, Wisconsin, and wholly owned by Illinois Tool Works (NYSE: ITW). The company maintains its industry leadership by setting the standard for reliability, quality and responsiveness. Our tagline, “The Power of Blue ,” is inspired by the blue color of Miller equipment. The company began with an innovation that responded to customer needs, growing from a one-man operation in 1929, to the world's largest manufacturer of arc welding products. Miller keeps the tradition alive by focusing on its top priority: people. Why ITW Welding? Here's what we offer to help you build the future you want: Generous Retirement Benefits - 401(k) match PLUS an additional retirement contribution to help you plan for the future. Paid Time Off - 11 paid holidays, 5 sick days, and vacation time to take time for what matters. Company-Paid Insurance - Life, AD&D, Short-Term & Long-Term Disability insurance to give you peace of mind. Family-Friendly Benefits - 4 weeks of paid parental leave and adoption reimbursement to support your family journey. Education Assistance - tuition reimbursement because we believe in investing in your personal and professional development. At ITW Welding, we're not just a place to work - we're a community that empowers you to grow and make a real impact. Join us and build a career that makes a difference! Additional Information ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws. Compensation Information: Salary Range : The Territory Sales Manager - Work Truck Solutions compensation package offers a competitive annual salary with an estimated range of $97,500 to $130,000 dependent on the geographic location, the successful candidate's qualification, and prior experience. We are committed to maintaining equitable and competitive salaries across different regions through regular reviews and adjustments. Sales Compensation & Bonus Plan : Employees in this role are eligible to participate in the Territory Sales Manager compensation plan, which includes performance-based quarterly bonuses, allowing employees to increase their earnings through exceptional performance. Annual salary increases are also provided, reflecting both individual contributions and overall company success. Benefits: ******************* & Benefits and Compensation at ITW | ITW: Comprehensive benefits are available, additional details can be provided upon request. ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.$97.5k-130k yearly Auto-Apply 60d+ agoCommunity Supports Specialist
Lakeland Care
Remote job
Join our award winning culture as we serve members in your area! Remote work environment with flexible work model! will have a focus on supporting Lakeland Care's Self-Directed Support Service model. Under the general supervision of the Community Supports Supervisor, the Community Supports Specialist serves in a supporting role to Lakeland Care, Inc's Interdisciplinary Team (IDT) staff and Provider Network, related to Employment, Day Habilitation, Supported Living, Assistive Technology, Community Connections, Self-Determination specialties and others as assigned. This position will also support and maintain a network of high quality and culturally competent service providers to meet members' needs, negotiate rates for service provider contracts, and monitor provider contract adherence. This position will focus on building positive working relationships with service providers, IDT staff, and collaborating with both internal and external stakeholders to develop and maintain specialty support resources that are necessary to meet the needs of Lakeland Care, Inc's (LCI) population. The specialist role will provide consultative subject matter expertise to support the organization's goals. In addition, this role will support efforts regarding Community Supports pay for performance efforts outlined as such in the DHS contract language. Essential Competencies: Highly self-driven and accountable. Evaluate/implement initiatives using data for continuous improvement and increase the use of Community Support Services. Results-driven and identify steps to achieve goals. Provide support with the DHS pay for performance deliverables. Assist with specialty Community Support department needs assigned. Drive innovative strategies to enhance community supports utilization. Plan, evaluate, and achieve departmental goals to meet DHS contractual requirements. Provide subject matter expertise to support IDT staff and LCI members. Resolve complex problems by identifying barriers and implementing solutions. Effectively manage challenging conversations ensuring a cost-effective, high-quality provider network. Support infrastructure for strong IDT and provider network support; be known as a trusted resource within LCI. Collaborate with the Community Supports Team to plan, implement, and evaluate department objectives. Support the development and ongoing maintenance of standard operating procedures. Strong Customer Service focus and timely communication with all stakeholders. Monitor data and reporting to measure departmental goals and contractual requirements related to the pay for performance. Demonstrate high-quality support and resource development that aligns with organizational goals and standards. Respect other opinions and concerns and value diversity in thought and action. Exhibit maturity, resiliency, and sound judgment when dealing with organizational challenges. Demonstrate emotions appropriate to the situation and continue to perform steadily and effectively. Respond constructively to emotional situations, high pressure, and conflict. Establish/maintain positive working relationships with providers, IDT staff, and stakeholders to support organizational goals. Support care planning by providing consultation, education, subject matter expertise, and process improvements. Liaison with external stakeholders such as provider agencies, community provider associations, relating to scope of work. Train and collaborate with other Community Supports Team members as appropriate. Attend professional meetings such as work group meetings. Requirements Bachelor's degree in a human service field, business related field, or equivalent combination of education and experience. Minimum of two (2) or more years of experience working with the population(s) served in the Family Care program preferred. Strong mediation, negotiation skills and ability to have challenging conversations are strongly preferred. Knowledge of the disabilities associated with LCI target groups preferred. Knowledge of network provider contracting in a managed care model is a plus. Knowledge of community resources and social service agencies. Ability to develop effective working relationships with providers, external stakeholders, and care management staff. Must have creative problem solving and critical thinking skills. Must have excellent organization and interpersonal skills. Must be flexible and cooperative. Must have strong written and oral communication skills. Must demonstrate proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook). Must have exceptional verbal and written communication skills. Current driver's license, acceptable driving record and proof of adequate insurance required. ---------------------------------------------------------------------------------------- Lakeland Care is a Wisconsin-based non-profit organization that focuses on creating a world we all want to live in. With long-standing roots as a managed care organization (MCO), we provide long-term care services to eligible elders and individuals with physical and intellectual or developmental disabilities. Currently we serve members in 22 counties and have 11 offices throughout the Central to North East region of Wisconsin. Our Mission Empowering individuals. Strengthening communities. Inspiring futures. Our Vision To create a world we all want to live in. Our Core Values Kindness - We believe kindness is always possible and that no compassionate act is ever wasted. Inclusion - We believe that open hearts and open minds are the only path to a brighter future. Trust - We believe that honesty is still in style and that promises still have power. We are an equal employment opportunity employer functioning under an Affirmative Action Plan. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. We are an organization that participates in E-Verify.$41k-50k yearly est. 4d agoData & Insights Specialist - Affiliate Marketing
Partnercentric, Inc.
Remote job
Job DescriptionWho We Are PartnerCentric is a leader in affiliate and partner marketing, leveraging innovative technology and personalized strategies to help brands grow revenue and drive unparalleled value. As a people-first company, we prioritize diversity in thought, experience, and background to foster an inclusive, collaborative culture. Our vision is to set the gold standard in partner marketing through proprietary technology and world-class client support. We support remote work styles for anyone legally eligible to work in the U.S. Position Overview The Data & Insights Specialist plays a critical role in supporting PartnerCentric's client programs by owning day-to-day reporting, insights, program maintenance, and compliance needs. This role is responsible for pulling, validating, and analyzing daily, weekly, and monthly performance data, while partnering closely with Account Managers, Partner Development Specialists, and other cross-functional teams. This is an ideal opportunity for someone who is highly detail-oriented, analytically curious, and excited by the challenge of turning performance data into actionable insights. The Data & Insights Specialist ensures reporting accuracy, uncovers optimization opportunities, and helps maintain the operational health of affiliate programs, making them a trusted partner to both internal teams and clients. If you enjoy working with data, thrive in a structured yet fast-paced environment, and want to grow your career in affiliate and performance marketing, this role offers strong exposure to strategy, analytics, and program operations. Key Responsibilities1. Reporting & Data Insights Own client reporting deliverables across daily, weekly, monthly, historical, and ad hoc requests. Create and send weekly performance reports and email recaps to Account Managers, including: Creating and maintaining Looker Studio Dashboards for each client, from existing templates Manually pulling supplemental data as needed Adding context or highlights to support AM review Cross-check weekly reporting data against network reports to identify discrepancies and collaborate with BI to resolve issues. Calculate ROAS and other custom performance metrics as requested. Review standard and ad hoc reporting to identify trends, insights, and optimization opportunities to proactively share with AMs. Support the creation of Quarterly Business Review (QBR) decks using existing templates, completing reporting slides such as: Current performance Month-over-Month (MoM) and Year-over-Year (YoY) analysis Publisher and channel breakdowns Maintain and update: Client agenda documents with performance metrics Master Placement documents with placement details (dates, types, etc.) 2. Optimization & Strategic Support Review weekly and monthly promotional schedules and ensure assets and details are documented and shared appropriately. Review merchant websites to identify promotional or optimization opportunities Provide analytical support to AMs on strategic initiatives including: Commission segmentation Reviews and deep-dive analyses QBR preparation and insights 3. Program Maintenance Manage ongoing program maintenance tasks to ensure smooth program execution, including: Monitoring client email aliases and network inboxes Conducting campaign checks (account balances, network notifications, etc.) Adding performance summaries, budget tracking, and goal pacing for weekly client calls Handle operational reporting and processes such as: Orders for Review (OFR) reporting and order inquiries Transaction reversals Blocking non-affiliate codes in networks Support program governance by working closely with Account Managers on: Program terms, IOs, and publisher payment agreements SKU audits within networks Own coordination with internal stakeholders by scheduling tasks, communicating needs, and ensuring timely execution. 4. Compliance Support Assist with compliance-related follow-ups involving clients and publishers. Support the tracking and resolution of compliance items to ensure program integrity and alignment with client requirements. A Week in the Life: Data & Insights Specialist Monday: Review weekly performance data, validate reports, and send recaps to AMs and clients; join internal reporting or BI syncs. Tuesday: Cross-check reporting sources, handle ad hoc reporting requests, and update client agenda documents. Wednesday: Support optimization analysis and collaborate with AMs on insights for upcoming client calls. Thursday: Work on program maintenance tasks, compliance follow-ups, and promotional setup support. Friday: Build or update QBR reporting slides, review trends across programs, and reflect on weekly priorities and improvements. Qualifications 1-2 years of experience in data analysis, reporting, affiliate marketing, digital marketing, or a related field (internships and entry-level experience welcome). Strong analytical skills with high attention to detail and accuracy. Comfortable working with spreadsheets (Google Sheets, Excel) and reporting platforms. Ability to interpret data, identify trends, and communicate insights clearly. Excellent organizational and time-management skills in a remote environment. Collaborative mindset with the ability to work cross-functionally. Preferred Attributes Experience with affiliate networks or platforms and/or analytics platforms (e.g., Impact, Partnerize, Rakuten, Looker, GA4, Tableau). Familiarity with performance metrics such as ROAS, CPA, AOV, and conversion rates. Interest in affiliate marketing, e-commerce, and performance optimization. Comfort working in a fast-paced, client-driven environment. Naturally proactive, detail-oriented, and process-minded with a desire to continuously improve workflows.$64k-108k yearly est. 1d agoNetwork Support Technician I
General Communication
Remote job
$2,500 Hiring Bonus! *Candidates must already physically reside in Alaska GCI's Network Support Technician I will provide initial exceptional network technical support to customers experiencing technical events via calls, email, and chat. Handle inquires, troubleshoot technical related issues, and process service requests. Proactively monitor and respond to network alerts, working as the customer's advocate. Coordinate maintenance and installation activities that may impact services; detect, act upon, and track all problems. Provide answers to questions, resolve routine inquiries, and triage/escalate complex issues to a higher tier of support. Customers include external and internal customers, vendors, and 3rd party call centers. ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS: Provide technical support and customer education, via inbound calls, chat, in writing, instant messaging, or e-mail in an efficient and professional timely manner. Follow established procedures, implement escalation process and event management by working directly with the GCI Account team, customers, and higher Network tier support as required. COMPETENCIES: ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve. BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles. COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances. Ability to interact with a wide variety of business, operations, and technical staff. COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally. Demonstrated good verbal and written communication skills. Ability to explain technical activities to customers. COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI's Code of Business Conduct & Ethics. CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction. Demonstrated strong customer service skills with attention to detail, active listening, and problem-solving skills. RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations. RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving. Demonstrated administrative and organizational skills. Ability to accurately document procedures and technical processes. Ability to handle multiple events simultaneously in a fast-paced and ever-changing work environment. General understanding of Information Technology. SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures. Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively, such as using the company intranet and to accurately retrieve and input information into database or equivalent. Knowledge and operating skills in mainstream operating systems. Additional Job Requirements: This is an entry level position within the Network Support team. Works under close supervision performing general tasks as directed, completing routine routing assignments on time. Provides first level customer support; assisting with the resolution of technical and service trouble reporting issues. Functions as the customer advocate ensuring technical problems and issues are resolved or escalated in a timely manner. Communicates all maintenance and installation activities that may impact services provided to customers to detect, act on and track all problems. Essential Duties: Tier I Support: First point of contact via email, phone calls, monitoring, etc. Identify and filter incidents, service requests, dispatches, and provide basic support and troubleshooting, i.e., password resets, break / fix instructions, ticket routing, and escalation to Tier II and Tier III support. Ensure all required information per processes and procedures for Tier II and Tier III issues where solutions have been documented. Basic customer support including requests for voice services support, knowledge base lookup, and directing customers to self-service web-based solutions. Minimum Qualifications: Required: * A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis High School diploma or equivalent. Minimum of six (6) months experience in a customer service or call center environment. * Preferred: Associate degree in telecommunications, computer science, electronics or relevant field. Microsoft, ITIL, CompTIA, Cisco certifications. Telecommunications experience. Other telecom industry or job specific certifications. DRIVING REQUIREMENTS: This position may require access to reliable transportation for occasional travel between retail store locations, offices, worksites, or other locations as needed. PHYSICAL REQUIREMENTS and WORKING CONDITIONS: Work is primarily sedentary, requiring daily routine computer usage. Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment. Ability to accurately communicate information and ideas to others effectively. Physical agility and effort sufficient to perform job duties safely and effectively. Ability to make valid judgments and decisions. Available to work additional time on weekends, holidays, before or after normal work hours when necessary. Must work well in a team environment and be able to work with a diverse group of people and customers. Virtual workers must comply with remote work policies and agreements. Additional background checks, security checks, and/or participation in a DOT or non-DOT drug and alcohol testing program may be required to satisfy the conditions of a contract or proposed contract with a business partner or client. The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to the immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services. Culture, Engagement, and Connection: At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer. EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law. DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.$43k-48k yearly est. Auto-Apply 12d agoAssociate Director, Analytical Science & Technology (AS&T) - Chemistry & Raw Materials
Moderna Theraputics
Remote job
The Role: Moderna is seeking an Associate Director, Analytical Science & Technology (AS&T) - Chemistry & Raw Materials based at their Norwood, MA site. The Associate Director of Analytical Science & Technology (AS&T) - Chemistry and Raw Materials will provide scientific, strategic, operational and people leadership. This role leads a global team responsible for the method validation and transfer strategies of chemistry and raw material commercial methods, implementation, and network data oversight. The Associate Director will partner cross-functionally with Quality Control (QC), Manufacturing, Technical Development, and external partners to drive readiness, consistency, and excellence in analytical sciences. Here's What You'll Do: Leadership & Team Development * Lead, mentor, and develop a global team of scientists and specialists, fostering technical excellence, accountability, and growth. * Build a culture of collaboration, innovation, and continuous improvement across internal and external laboratories. * Ensure team priorities are clear, aligned to business objectives, and executed with a focus on compliance, quality, and scientific rigor. Method Strategy & Oversight * Lead the design of method validation and transfer strategies for raw material and chemistry methods. * Provide scientific oversight to ensure robustness, reproducibility, and regulatory alignment of methods across the global network. * Partner with cross functional teams to design and implement a comprehensive raw material qualification strategy, ensuring alignment with regulatory expectations, robust supplier oversight, and global network consistency * Provide strategic oversight for global analytical performance and ensure alignment across sites and partners. Documentation & Compliance * Ensure Standard Operating Procedures (SOPs), method forms, training documents, and supporting records are complete, compliant, and audit-ready. * Drive holistic implementation and maintenance of documentation and training materials across laboratories to support QC analyst onboarding and ongoing development. Training & Network Support * Partner with QC leaders to design and oversee training strategies that ensure analyst proficiency across raw material and chemistry methods. * Provide network-wide data oversight to ensure integrity, consistency, and alignment with global requirements. Investigations & CMO Engagement * Provide expert support in analytical investigations, including method performance issues and raw material testing challenges. * Collaborate with CMOs and suppliers to ensure technical alignment, timely resolution of issues, and adherence to company standards. * Act as a key AS&T point of contact for external partners supporting raw materials and chemistry testing. Here's What You'll Need (Basic Qualifications): * Advanced degree (MS/PhD) in Chemistry, Analytical Sciences, Pharmaceutical Sciences, or related field; BS with extensive experience may be considered. * 10+ years of relevant experience in pharmaceutical/biotechnology analytical sciences, with direct experience in raw materials and chemistry-focused methods. * Strong expertise in method validation, transfer, lifecycle management, and global regulatory expectations (ICH, USP, Ph. Eur., etc.). * Proven experience leading, mentoring, and developing scientific teams in a global, matrixed environment. * Strong collaboration and influencing skills, with the ability to drive alignment across internal stakeholders, global QC, and external partners. * Experience supporting QC laboratories, training, and investigations in GMP-regulated environments. * Strong communication, organizational, and leadership skills with ability to manage multiple priorities in a fast-paced environment. Work Environment & Expectations * This is a people leadership role with high technical impact across the network. * Requires collaboration with Analytical Development, QC, Manufacturing, Regulatory Affairs, and external partners. * May require occasional travel for site visits, training, or CMO support. Pay & Benefits At Moderna, we believe that when you feel your best, you can do your best work. That's why our US benefits and global well-being resources are designed to support you-at work, at home, and everywhere in between. * Best-in-class healthcare coverage, plus voluntary benefit programs to support your unique needs * A holistic approach to well-being, with access to fitness, mindfulness, and mental health support * Family planning benefits, including fertility, adoption, and surrogacy support * Generous paid time off, including vacation, volunteer days, sabbatical, global recharge days, and a discretionary year-end shutdown * Savings and investment opportunities to help you plan for the future * Location-specific perks and extras The salary range for this role is $142,500.00 - $256,500.00. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An individual's position within the salary range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, performance, and business or organizational needs. The successful candidate may be eligible for an annual discretionary bonus, other incentive compensation, or equity award, subject to company plan eligibility criteria and individual performance. About Moderna Since our founding in 2010, we have aspired to build the leading mRNA technology platform, the infrastructure to reimagine how medicines are created and delivered, and a world-class team. We believe in giving our people a platform to change medicine and an opportunity to change the world. By living our mission, values, and mindsets every day, our people are the driving force behind our scientific progress and our culture. Together, we are creating a culture of belonging and building an organization that cares deeply for our patients, our employees, the environment, and our communities. We are proud to have been recognized as a Science Magazine Top Biopharma Employer, a Fast Company Best Workplace for Innovators, and a Great Place to Work in the U.S. If you want to make a difference and join a team that is changing the future of medicine, we invite you to visit modernatx.com/careers to learn more about our current opportunities. Our Working Model As we build our company, we have always believed an in-person culture is critical to our success. Moderna champions the significant benefits of in-office collaboration by embracing a 70/30 work model. This 70% in-office structure helps to foster a culture rich in innovation, teamwork, and direct mentorship. Join us in shaping a world where every interaction is an opportunity to learn, contribute, and make a meaningful impact. Moderna is a smoke-free, alcohol-free, and drug-free work environment. Equal Opportunities Moderna is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry or citizenship, ethnicity, disability, military or protected veteran status, genetic information, sexual orientation, marital or familial status, or any other personal characteristic protected under applicable law. Moderna is a place where everyone can grow. If you meet the Basic Qualifications for the role and you would be excited to contribute to our mission every day, please apply! Moderna is an E-Verify Employer in the United States. We consider qualified applicants regardless of criminal histories, consistent with legal requirements. Accommodations We're focused on attracting, retaining, developing, and advancing our employees. By cultivating a workplace that values diverse experiences, backgrounds, and ideas, we create an environment where every employee can contribute their best. Moderna is committed to offering reasonable accommodations to qualified job applicants with disabilities. Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should contact the Accommodations team at leavesandaccommodations@modernatx.com. Export Control Notice This position may involve access to technology or data that is subject to U.S. export control laws, including the Export Administration Regulations (EAR). As such, employment is contingent upon the applicant's ability to access export-controlled information in accordance with U.S. law. Due to the nature of the work and regulatory requirements, only individuals who qualify as U.S. persons (citizens, permanent residents, asylees, or refugees) are eligible for this position. For this role Moderna is unable to sponsor non-U.S. persons to apply for an export control license. #LI-TR2 *$142.5k-256.5k yearly Auto-Apply 60d+ agoInformation Technology Professional
U.S. Navy
Columbus, OH
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military$70k-99k yearly est. 21d agoProgram Officer, Placement
International Rescue Committee
Remote job
The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. The headquarters Resettlement Team oversees the implementation and quality of services for refugees within their early resettlement period. The team supports IRC local office staff and partners in implementing high-quality programs by providing technical assistance, training and monitoring. The Program for Initial Resettlement (PIR) Program, funded by the Office of Refugee Resettlement (ORR), coordinates placement and resettlement services to newly arriving refugee populations into the US. The Program Officer, Placement, serves as a critical decision-maker and analyst within the processing team. While responsible for the execution of case placements, this role focuses heavily on data analysis to ensure these decisions align with the broader network strategy. The Program Officer will act as the focal point for reconciling arrival data against local placement decisions to ensure accuracy, compliance, and strategic resource allocation. The position reports to the Senior Program Officer, Program for Initial Resettlement. Major Responsibilities: • In concert with the Senior Program Officer, Program for Initial Resettlement, develop and implement a nimble placement strategy for the IRC network. • Support pipeline management and arrivals projection activities to ensure local offices are prepared for incoming caseloads. • Ensures adherence with the Office of Refugee Resettlement's (ORR) guidelines to allocate clients to offices based on capacity and service availability. • Serve as IRC's case placement focal point by analyzing case data and matching refugee and SIV case arrivals to the locations best suited to receive them. • Enhances placement tracking mechanisms and informs of any capacity constraints stemming from different arrival streams. • In coordination with the Pre-arrival Program officer, develops processing-related guidance and operating procedures, and creates field-facing materials to ensure accuracy in implementation. • Serves as primary lead for reconciling arrival data, ensuring accuracy between projected placements and actual arrivals. • Responsible for the maintenance of IRC's site capacity data, keeping “real-time” data via quarterly reviews, and ad hoc adjustments. • Supports the maintenance of strong, diplomatic communication lines with IRC offices to ensure collaboration around placements and understand realities on the ground. • Contributes to donor reporting and proposal writing. • Supports monitoring and training activities. • Other duties as assigned. Job Requirements: • Bachelor's degree required; Master's degree in Social Work, International Affairs, or related field highly desirable. • Minimum three years progressive resettlement experience, preferably with experience specific to pre-arrival processes. • Previous experience developing high level trainings for partners, monitoring programs for quality and compliance, and providing technical assistance required. • Demonstrated in-depth knowledge of US Refugee Resettlement Programs. • Financial discernment and experience with budget development, tracking and resource acquisition. • Demonstrated command of databases, MS Excel and evidence-based decision making. • Excellent verbal and written communication skills as well as an overall ability to be clear and concise in all communications. • Strong organizational and time-management skills; proven ability to prioritize and deliver on time. • Strong analytic problem-solving skills. • Ability to work both independently and in a dynamic, cross-functional global team structure. • Highly proficient in Microsoft Office suite. • Demonstrated ability to work effectively with stakeholders at all levels. • Ability to manage others and work through change in a proactive and positive manner. Working Environment: • This position is remote based. • Up to 10% of domestic travel as needed. Compensation:( Pay Range: $65,000 - $85,000 ) Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements. PROFESSIONAL STANDARDS All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients. Cookies: *********************************************** Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements. US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $163 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles. Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law. #li-1$65k-85k yearly Auto-Apply 16d agoOperations and Finance Manager
Groundwork USA
Remote job
Groundwork USA seeks a Finance and Operations Manager to work side by side with the Director of Network Organizational Health in supporting Groundwork Affiliates with bookkeeping and operations. This role will serve as a point of contact for Affiliate finance and HR staff. The Groundwork Network is a national network of people-centered, place-based organizations - Groundwork Affiliates - working to create green, thriving, and resilient neighborhoods. Collectively, we transform underutilized, contaminated land and waterways into community assets, like parks, trails, and community gardens; build community power through leadership development, organizing and collective action, and create pathways to economic opportunities through education, training, and skill-building programs that prepare community members for good jobs while simultaneously strengthening the local economy. Groundwork USA supports the success of our Network through funding, shared services and collaborative programming, and amplifies our impact by running technical assistance and peer learning communities for grassroots leaders within and beyond our Network. The Position: The Finance and Operations Manager plays a critical role in promoting financial integrity, operational efficiency, and organizational sustainability across Groundwork Affiliates. This position is responsible for core accounting functions, grant and subaward management, financial reporting, and strengthening operational and human resources practices in collaboration with the Director of Network Organizational Health and the Network Support and Learning team. The ideal candidate brings strong nonprofit finance expertise, a collaborative mindset, and a commitment to supporting a network of mission-driven organizations. This position is part of the Network Support and Learning (NSL) team and will report to the Director of Network Organizational Health. This is a fully remote position; candidates residing in our Affiliate cities are especially encouraged to apply. Occasional travel is required including, but not limited to, an annual staff retreat and potentially Groundwork Network gatherings. Key Responsibilities: Finance & Accounting Manage month-end and year-end close processes, including bank reconciliations, journal entries, and account analysis Prepare accurate and timely financial reports for the Executive Director, board of directors, funders, and other stakeholders Ensure compliance with nonprofit accounting standards (GAAP) and funder requirements Maintain and strengthen internal controls and financial best practices across Affiliates Grants & Subawards Manage invoicing and reporting for subawards and other grants Monitor grant expenditures to ensure compliance with federal, state, and private funder requirements Operations & Human Resources Support Work in conjunction with the Director of Network Organizational Health to enhance HR functions for Affiliates Review and support updates to employee handbooks, PTO and sick leave policies, and internal procedures Assist with payroll coordination including time tracking and timesheet management Collaborate with Director of Network Organizational Health to develop and deliver training and resources for Affiliate staff on financial, operational, and HR best practices Training & Affiliate Support Collaborate with the Network Support and Learning team to provide guidance, tools, and training to build long-term capacity across the Network Work in conjunction with the NSL team to serve as a trusted resource to affiliate staff with varying levels of financial and operational expertise Required Qualifications: The Finance and Operations Manager should exhibit the following core competencies and experience. Commitment to Groundwork's mission and values Bachelor's degree OR a minimum of 5 years experience in Accounting, Finance, Business Administration, or a related field Strong knowledge of nonprofit accounting principles (GAAP) and experience with month-end and year-end close processes Familiarity with federal, state, and private grant requirements, including invoicing, subaward management, and reporting Minimum of 3-5 years of experience in nonprofit finance and operations, including grant management and compliance Proficiency in accounting and payroll software - QuickBooks online and bill.com preferred Proficiency in payroll software - Paylocity, Gusto, Quickbooks payroll, etc Excellent attention to detail Working knowledge of human resources functions, including employee handbooks, PTO and sick leave policies, payroll coordination, and compliance with employment laws Excellent communication skills and the ability to work collaboratively across teams and with affiliate organizations in a virtual environment Desired Qualifications: These additional qualifications would be valuable in this role. 5+ years of nonprofit finance and operations experience, preferably in a network or affiliate-based organization Experience training and supporting staff across multiple organizations Experience with federal grant and subaward compliance Strong relationship-building skills and a collaborative, solutions-oriented approach Compensation and Benefits: The expected salary range for this full-time position is $65,000-$75,000 depending on experience; benefits include: Health Insurance - medical, dental, and vision Life insurance Short-term and long-term disability insurance 403(b) retirement plan and match Sustainable vacation time Paid holidays Paid wellness/sick days Paid parental leave Monthly work from home stipend Eligible Public Service Loan Forgiveness employer Professional development opportunities Please see our careers page for more detail on benefits. Applications will be reviewed on a rolling basis. Applications received by February 10, 2026, will be ensured full consideration. Only those selected for interviews are guaranteed to be contacted. Your understanding is appreciated. Groundwork USA is an equal opportunity employer, committed to maintaining a growing staff with a diversity of backgrounds, experiences, and expertise.$65k-75k yearly 14d agoOperating Systems / Network Analyst 2
Southern Oregon University
Remote job
Date application must be received for priority consideration by: November 20, 2025 Closing Date or if blank, Open Until Filled: Job Family Group: Support Staff Support Staff Classification Title: Operating Systems/Network Analyst 2 Division/Department: Finance and Administration/Information Technology Compensation Range (commensurate with experience): Salary Range 32I-2, $28.94-$36.06 per hour, $5,017-$6,250 monthly FLSA Status: Non Exempt Appointment Basis: 12-month Time Type: Full-time Benefits Eligible: Yes Renewable/Non-renewable/Grants/Limited Duration: Renewable This position must possess and maintain a current, valid Driver License: Yes This position is designated as a critical, security-sensitive or safety-sensitive position; therefore, the incumbent must successfully complete a Criminal Background Check: Yes Remote Work Type: On Campus Work Hours: M-F 8-5 Flexible schedule when required. Worker Status: Must be able to legally work in the United States without visa sponsorship SPECIAL INSTRUCTIONS TO APPLICANT: Each applicant is required to provide (as attachments to the online application) the following supplemental documents: (1) a letter providing some detail of the applicant's qualifications and interest in the position; and (2) current resume/CV. - PLEASE NOTE - during the application process, you will be prompted to attach these documents in the area titled "Resume." Please either combine ALL documents into ONE attachment, OR upload each item separately in this section. Failure to upload ALL of the required documents may disqualify application from consideration. For inquiries and additional information, please contact Human Resource Services via email at *********** or by phone at *************. To view SOU's very generous benefits and pension programs available to eligible positions, please visit *************************************************************************************************************** Our benefits package is an important complement to the offered salary and our Total Compensation Calculator, ****************************************** demonstrates our value and commitment to our employees. POSITION DESCRIPTION: Information Technology provides information resources and technology services to the entire campus community, in support of the academic mission. IT also provides technical assistance in the design, acquisition, installation, and maintenance of the campus information technology, media, and telecommunications infrastructure, including: desktop computer equipment; institutional databases; enterprise-wide applications; technology equipped classrooms, distance learning classrooms, telecommunications systems; centralized access to a campus-wide software library, remote on-line services, open-access and program specific computer labs, consulting, training, and user support. Information Technology provides assistance to University leadership in strategic planning for technology initiatives that strengthen both efficiency and effectiveness. The ability to interact with a diverse population is essential. This position is responsible for the maintenance and administration of server, infrastructure, and application systems that service the SOU Campus Network. This includes configuring enterprise solutions to meet customer expectations and requirements, align with the mission and goals of the University, and comply with Information Technology department standards, policies, and procedures. The position shares system administration responsibilities with the other members of the Infrastructure Services Team. Duties performed include: Setup and provisioning of enterprise applications. Setup and provisioning of new servers, including virtual servers. Developing specifications and project plans for operating systems and enterprise software deployments. Collaborating with the other system and network administrators to design, monitor, and support the university's infrastructure, including physical, logical, security, and disaster recovery. Monitoring and patching servers for security and operating system updates. Cooperating with the other members of the Infrastructure Services Team to design, maintain, and update the university's enterprise directory. Supervising student employees involved in server systems activities. Working closely with User Services staff. Supporting escalated technical issues. Installing operating system upgrades. Maintaining electronic logs and other records for periodic review. Performing regularly scheduled maintenance. Configuring and maintaining network printing operations. Maintaining a test environment for research and development on new operating systems and other system software. Performing system backups and file restores. Documentation of the setup, configuration, and associated procedures for the systems administered by and/or within the purview of this position. This job requires a flexible work schedule, as server and systems maintenance often must happen after normal business hours and on weekends. Minimum Requirements This classification requires a basic foundation of knowledge in operating systems programs, maintenance, systems administration, and network systems that would normally be obtained through a bachelor's degree, preferably in computer science, engineering mathematics, telecommunications or a related technical field, or equivalent technical training and/or experience. SOU interprets these minimums as a Bachelor's degree in Computer Science, Information Systems, or other related field, and four (4) years experience OR equivalent combination of education, technical training and experience totaling eight (8) years and demonstrated experience administering and supporting enterprise server environments (e.g., Windows Server, Red Hat/Ubuntu Linux) and virtualization technologies (e.g., VMware, Hyper-V). Typical skills for each core function are cited below. Operating Systems Analysis Knowledge of internal operating system technology, computer operations and hardware, and network communications theory; Ability to use operating system languages as defined by the campus and ability to perform systems-level programming in a distributed, networked environment; Ability to use performance monitoring software and interpret results; Ability to perform preventative and remedial maintenance to operating system(s); Ability to interface/integrate campus defined operating system(s) with software and other systems; Ability to evaluate existing and proposed systems and recommend upgrades and/or modifications; Knowledge of applications programming techniques and procedures; Understanding of job control and production procedures with an ability to troubleshoot and isolate production problems and application code; Ability to research and survey new products and/or releases, such as productivity tools; Ability to establish and document operations procedures; Knowledge of network operating systems and network architecture, configuration, and protocols; Knowledge of client-server technologies. Operating Systems Administration Familiarity with scripting languages (PowerShell, Python, or Bash) for automation. Knowledge of system management and security/control procedures; Knowledge of database design, structure development, features, operations, programming, and data access principles; Knowledge of data communication network architecture, configuration, protocols, and interfaces; Knowledge of operating systems and storage capacity, including ability to perform capacity planning; Ability to identify and implement critical maintenance fixes and to isolate and correct malfunctions, including interface problems; Ability to develop and execute disaster recovery plans; Ability to establish data security standards and procedures; Ability to tune database systems and maintain database software. Strong understanding of Active Directory or LDAP directory services. Network Planning and Implementation Knowledge of network activities, configuration, protocols, and interconnectivity requirements for internal/external information transmission; Computer/video skills on specific applicable hardware and software; understanding of system functionality and components; Specialized vendor training or licensing to meet a specified departmental need; Ability to interpret data on system usage and develop engineering specifications to support changing service levels; Ability to interpret and apply broad regulatory standards and technical specifications to assignments; Ability to monitor and manage vendor relationships to ensure responsiveness and quality. Identity & Access Management: Demonstrated experience with IAM platforms such as Okta, AWS IAM, or similar enterprise identity management solutions Authentication Protocols: Working knowledge of SAML 2.0, including configuration and troubleshooting of SAML-based SSO integrations Network Services: Proficiency in DNS administration (zone configuration, record types, troubleshooting) and DHCP management (scope creation, reservations, lease management) Knowledge of essential network and system security concepts Working understanding of firewalls and network ACLs Understanding of file system and application permissions (e.g., Read, Write, Execute; inheritance) Knowledge of encryption basics (e.g., symmetrical vs. asymmetrical encryption, AES, RSA, cipher suites) Certificate and PKI basics (e.g., digital signatures, certificate authentication, certificate authorities, certificate lifecycle management) Preferred Requirements Industry certifications such as Microsoft Certified Systems Engineer (MCSE), Red Hat Certified Engineer (RHCE), VMWare Certified Professional (VCP), Okta Certified, Box Certified. COMPTIA certified. Experience with the account management in systems such as , Okta, Active Directory, or Workday. Experience with Workday Experience with the Box Enterprise file storage system Experience with database systems (Oracle, MS SQL Server, MySQL) Experience with high-availability clustering (MS, Novell, SQL Server). Experience with enterprise directories (Active Directory, eDirectory, LDAP). Experience with enterprise data backup systems (Veeam, Backup Exec, Syncsort). Experience with enterprise storage systems (iSCSI, SANs, NAS) Experience with virtualization technologies (VMWare, MS HyperV, Xen, KVM). Experience with router and switch configuration. Experience with Network Security Appliances (Palo Alto, SonicWALL, Sourcefire). Experience with configuration management software (Puppet, Chef, SaltStack). Experience with infrastructure monitoring software (Zenoss, Nagios, Zabbix, Icinga). Management, Microsoft Fore Front Identity Manager). Experience working within enterprise Information Security frameworks to protect data and secure systems. Essential Functions Duties - The following examples are typical work activities that are meant to illustrate the general range of work functions and are not meant to be all-inclusive or restrictive: (80%) Shared Network and System Administration Work includes evaluation of technical options; consultation with systems engineers, user support teams, users, and management to determine specifications; creation of design documents, determining configuration standards; with consideration given to reliability, usability and ease of ongoing maintenance. Design and implement network support systems -- Responsibilities include; performing evaluation of technical options; consultation with systems engineers, management, vendors, and end users to determine system specifications; creation of detailed design, and configuration plans that consider fault tolerance, reliability, upgradeability; development of implementation strategies which ensure rapid deployment, ease of conversion, and integration with other network systems. The following duties are shared with the Infrastructure Services Manager and other team members: Installation, upgrade, and maintenance of server hardware and operating systems. Installation, upgrade, and maintenance of network security hardware and software. Installation, upgrade, and maintenance of enterprise software. Installation, upgrade, and maintenance of network storage. Installation, upgrade, and maintenance of desktop hardware, operating systems, and applicationssoftware. Planning and coordinating the deployment of new application software/systems, and the upgrade of existing application software/systems, including support for distributed campus enterprise applications. General enterprise-level administration of all of the resources listed above, including monitoring and security. Documentation of the setup, configuration, and associated procedures for the systems administered by and/or within the purview of this position. Maintain system documentation, including network diagrams, procedures, and configuration details Responsible for designing and managing account creation and deletion processes. Configure and manage Single-Sign-On (SSO)integrations across multiple applications and services utilizing SAML and OAuth/OIDC. Administer and maintain enterprise identity and access management (IAM) systems, including Okta and AWS IAM in cloud platforms such as AWS, GCP, and Entra/Azure. Identity management administration. Oversee DNS and DHCP services, including zone management, record maintenance, and IP address allocation (5%) Network Printing Configure and maintain a network printing environment for the campus network. Assist User Services staff with the creation of network printers. Maintain print accounting and management software. (5%) Data Backup and Recovery Maintain a schedule of backup jobs for university systems. Perform media rotation, and media lifecycle tasks. Restore data as needed. Maintain disaster recovery systems and associated procedures. (10%) Technical Support Troubleshoot network and enterprise application system problems. Ensure system reliability and 7×24 operation of the network and other enterprise systems. Informs Help Desk personnel of system outages, actions undertaken to remedy system problems or failures, and estimated time of resolution for a given system outage. Ensure that systems problems have been efficiently and effectively remedied. Assist User Services with user account configuration issues as necessary ensuring that SOU account administration procedures and guidelines are followed. Plan and submit projects to Change Management for projects which may impact users, or the campus community. Skills, Knowledge, and Abilities Excellent communication skills; demonstrated ability to effectively communicate information in a clear and understandable manner, both verbally and in writing. Demonstrated customer service experience requiring a very high level of diplomacy and professionalism to effectively handle a broad range of sensitive interpersonal situations. Demonstrated ability to interpret and consistently apply a wide variety of complex policies and procedures where specific guidelines may not always exist. Expressed ability to work with frequent changes in policies and procedures, under pressure of deadlines in a fast-paced environment. Strong analytical and research skills; demonstrated ability to gather, evaluate, and to develop well-reasoned conclusions and recommendations. Demonstrated ability to proactively assess work operations and anticipate potential problems; ability to develop and implement strategies for preventing/resolving problems. Great ability to effectively perform work of a highly sensitive and confidential nature that requires access to information. Must be able to exercise sound judgment and discretion, tact, and diplomacy. Takes initiative in independently planning, organizing, and performing work assignments within broadly defined parameters Demonstrated ability to work with a high level of productivity and accuracy/attention to detail. Excellent organizational and time management skills with the demonstrated ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines. Expressed skill to independently analyze software functionality through technical documents, and design and document efficient/effective work processes; ability to independently analyze software problems, test probable causes, and recommend sound solutions. Excellent computer skills and proficiency with a variety of computer applications including word processing, spreadsheets, databases, online systems, social media platforms, Internet as well as online calendaring and email. Demonstrated ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in and outside the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds. Willingness to and work effectively in a heavily bureaucratic environment which requires regular interaction with a number of levels within the organization and multiple outside agencies. Working knowledge or ability to quickly learn, university infrastructure, policies, and procedures. Demonstrated ability to provide training and direction to student assistants. Demonstrated skills in an institutional/educational environment utilizing a customer-oriented and service-centered attitude. Knowledge of internal operating system technology, computer operations and hardware, and network communications theory Ability to use performance monitoring software and interpret results. Ability to perform preventative and remedial maintenance to operating system(s). Ability to interface/integrate campus defined operating system(s) with software and other systems. Ability to evaluate existing and proposed systems and recommend upgrades and/or modifications. Ability to establish and document operations procedures. Knowledge of network operating system and network architecture, configuration, and protocols. Knowledge of client server technologies. Knowledge of data communication network architecture, configuration, protocols, and interfaces. Knowledge of operating systems and storage capacity, including ability to perform capacity planning. Ability to identify and implement critical maintenance fixes and to isolate and correct malfunctions, including interface problems. Ability to develop and execute disaster recovery plans. Ability to establish data security standards and procedures. Ability to tune database systems and maintain database software. Knowledge of communication transmission technologies (e.g., circuit and packet switching, satellite uplink, etc.). Knowledge of network traffic and performance parameters to interpret variance and service impact to users. Ability to analyze network/systems problems using appropriate test structures and related diagnostics (e.g., protocol analyzer, T-bert analyzer, spectrum analyzer, etc.). Understanding of connectivity, system integration, and traffic issues. General knowledge of telecommunication network design, topology system interface, and protocols to meet support requirements. Understanding of telephone switching technology support, data/video communications, and transmissions media and their performance capabilities. Knowledge of telecommunications and video industry standards. Ability to install network subsystems and to modify local, customized software programs/features (e.g., voice mail, electronic mail, and telecom features). Physical Demands The position spends the majority of time in meetings, sitting, or working at a computer. Occasional lifting of network servers, and other computer equipment. Travel to technical training may occasionally be required. Special Conditions Must be willing to travel and attend training programs off-site for occasional professional development. Must be able to work additional hours and adjust working hours to meet special jobs. May be called back periodically to perform work as needed on an emergency basis. Must be able to successfully pass a pre-employment background check. This position classification has been defined as non-exempt and is subject to the overtime provisions of the Fair Labor Standards Act (FLSA). The person holding this position is considered a mandatory reporter under the Oregon Revised Statutes and is required to comply with the requirements set forth by the Oregon Department of Human Services. _________________________ SOU is an equal access AA/EOE committed to achieving a diverse and inclusive workforce In compliance with the Americans with Disabilities Act (ADA), Southern Oregon University will provide, if requested, reasonable accommodation to applicants in need of accommodation in order to provide access to the application, interviewing, and selection process. You are not required to note the presence of a disability on this application. If, however, you require a reasonable accommodation in the application and/or interview process due to disability, requests must be made in a timely manner to Human Resources. Diversity Statement: Southern Oregon University is a welcoming community committed to inclusive excellence and the celebration of diversity. Without diversity, our educational process is diminished. Working together in support of our commitment to diversity, we strengthen and enrich our role as learners, educators, and members of a tightly connected global community. We encourage those who share in our commitment to diversity, to join our community and we expect all our employees to demonstrate an ability and desire to create an inclusive campus community. SOU Land Acknowledgement We want to take this moment to acknowledge that Southern Oregon University is located within the ancestral homelands of the Shasta, Takelma, and Latgawa peoples who lived here since time immemorial. These Tribes were displaced during rapid Euro-American colonization, the Gold Rush, and armed conflict between 1851 and 1856. In the 1850s, the discovery of gold and settlement brought thousands of Euro-Americans to their lands, leading to warfare, epidemics, starvation, and villages being burned. In 1853 the first of several treaties were signed, confederating these Tribes and others together - who would then be referred to as the Rogue River Tribe. These treaties ceded most of their homelands to the United States, and in return, they were guaranteed a permanent homeland reserved for them. At the end of the Rogue River Wars in 1856, these Tribes and many other Tribes from western Oregon were removed to the Siletz Reservation and the Grand Ronde Reservation. Today, the Confederated Tribes of Grand Ronde Community of Oregon (******************* and the Confederated Tribes of Siletz Indians (**************** are living descendants of the Takelma, Shasta, and Latgawa peoples of this area. We encourage YOU to learn about the land you reside on and to join us in advocating for the inherent sovereignty of Indigenous people. Notice to Prospective Employees Section 485 of the Higher Education Act, and The Federal Crime Awareness and Campus Security Act of 1990 (now referred to as the “Clery Act”), require that prospective employees be notified of the availability of SOU's Annual Security and Fire Safety Report. The report provides the annual statistics and campus policies for the reporting of and responding to campus crimes and fires; access to campus facilities; conduct code and campus policies on the use, possession, and sale of drugs/alcohol; and educational/information programs to inform the campus community about campus security procedures and crime prevention. An electronic copy of the Annual Security Report (ASR) can be accessed at the following link: ****************************************************** A physical copy of the ASR is available at no charge upon request. To request a copy, please visit the Office of the General Counsel located in Churchill Hall, 1250 Siskiyou Boulevard, Ashland, Oregon 97520. For more information, call ************, or email ************************.$28.9-36.1 hourly Auto-Apply 60d+ ago
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