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Operations Management jobs near me - 294 jobs

  • Workforce Management Industrial Engineer

    BP Energy 4.8company rating

    Remote job

    For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services. Now a part of the bp family, TA is focused on growing its network of travel centers, implementing cutting edge technology and embarking on innovative alternative energy and sustainability initiatives. From our locations across the country, to our corporate headquarters in Westlake, Ohio, every team member is a stakeholder in TA's success. This environment offers endless career opportunities for individuals interested in sharing their ideas, growing with the company and shaping TA's future. Summary (This role is hybrid and can be based at one of our locations: Westlake, OH, Chicago, IL, Louisville, KY or Houston, TX). As a Continuous Improvement Engineer at TravelCenters of America, you will be responsible for analyzing and improving organizational processes with the aim of enhancing both new and existing operations through the implementation of continuous improvement methods. The Engineer will work closely with cross-functional teams to drive performance changes through data-driven continuous improvement, engineering, and automation efforts, aiming to improve safety, quality, delivery, and cost performance. Utilizing data analytics, engineering techniques, and advanced lean tools, the Engineer will identify and eliminate root causes. Duties and Responsibilities Data Collection and Analysis: Conduct process mapping, statistical data analysis, and root cause analysis to identify inefficiencies and areas for improvement. Map and document processes. Independently identify process gaps, recommend, an implement process improvement. Develop and manage a comprehensive, effective, and timely continuous improvement plan to drive value for our customers (transformation plan development and execution). Drive process improvement activities to achieve tangible improvements in key business metrics such as safety, quality, delivery, cost, and employee development. Project Management: Lead and facilitate continuous improvement projects using Lean, Six Sigma, and other methodologies to drive improved business results. Assess continuous improvement initiatives and provide input and recommendations for future activities. Support go-live and steady-state certifications. Identify and support automation projects. Regularly interact with operations management and/or customers. Engineering and Lean Competency: Develop and demonstrate competency in a wide range of engineering methods, Lean tools, and quality standards. Coach employees in the use and implementation of continuous improvement, Quality Assurance and Lean principles. Apply engineering methodologies/tools such as process optimization, labor standards studies (time studies), layout optimization, data profiling and analysis, and resource modeling to improve Truck Service field and support center operations. Facilitation and Execution: Effectively facilitate and execute Value Stream Maps and Kaizen Events through all stages (A3 charter ideations/creation, pre-work identification and completion, regular follow-up, and sustainment). Coach process owners on using lean methods to achieve operational excellence. Reporting and Strategy: Provide regular reports of data and actions to measure progress against site objectives. Make optimization recommendations that align with Truck Service strategy. Additional responsibilities: Design, implement, monitor and maintain the QMS based on established company and/or industry standards. Implement and monitor a standardized corrective action system. Analyze customer feedback and develop strategies to enhance customer experience Support regulatory compliance and certification requirements. Support process improvements as appropriate related to Quality Assurance for a start-up or expansion. Perform other duties as assigned. “Ensure bp's safety, risk, and compliance culture and expectations are met. Prioritize safety in all aspects of the role and support the Believe in Zero safety philosophy.” Qualifications Bachelor's degree in Engineering, Business, or related field with at least five years of relevant experience within a similar industry preferred. Intermediate skills in data visualization tools (Power BI, Tableau) and database programming (SQL). Experience in developing and managing Leader Standard Work, Visual Management Systems, Management Accountability Systems, Plan-Do-Check-Act (PDCA), Value Stream Mapping, Kaizen, and 5S/Workplace Organization. Proficiency in Microsoft Office Suite. This role requires at least 50% travel Intermediate understanding and experience in core engineering and data analysis functions such as slotting, utilization, labor planning, layouts and metrics. Familiarity with CAD tools (e.g., AutoCAD), and Labor Management Systems. Knowledge of truck service operations, data analytics, industrial engineering and Lean methods. Understanding of maintenance and repair solutions and automation types, etc. Familiar with fleet management, vehicle maintenance operations, managed transportation networks, and various equipment types (trucks, tractors, trailers). Preferred certifications include Lean Six Sigma, and PMP Why join us At bp, we support our people to learn and grow in a diverse and ambitious environment. We believe that our team is strengthened by diversity. We are committed to fostering an inclusive environment in which everyone is respected and treated fairly. There are many aspects of our employees' lives that are meaningful, so we offer benefits ( ********************************************* to enable your work to fit with your life. These benefits can include flexible working options, a generous paid parental leave policy, and excellent retirement benefits, among others! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Travel Requirement Up to 50% travel should be expected with this role Relocation Assistance: This role is not eligible for relocation Remote Type: This position is a hybrid of office/remote working Skills: Air and nitrogen systems, Air and nitrogen systems, Alarm Management, Cause and effect charts, Centrifugal compressors, Centrifugal Pumps, Collaboration, Communication, Condition and performance monitoring, Conflict Management, Corrosion Management, Distillation, Diversity, Equity and Inclusion, Fired Heaters, Gas treatment and liquid recovery, Hazardous area classification, Heat and Material Balance, Heat Exchangers, Heat Transfer, Identification of critical equipment, Influencing, Instrument and protective systems, leading through our values, Oil Treatment {+ 8 more} Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp's recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.
    $74k-93k yearly est. 1d ago
  • Strategy, Planning & Operations Program Manager GSSO (Remote)

    Cisco 4.8company rating

    Remote job

    **The application window is expected to close on: 12/15/25** Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. Successful candidate will be located in the US and able to work remotely. **Meet the Team** Join our Incubation and Operations team in the Global Specialist Sales Organization (GSSO). We develop, deliver, and manage compensation and incentive programs that empower sellers to deliver Cisco strategic and financial goals. We work across sales, operations, and finance teams. **Your Impact** In this pivotal role, you will serve as the operational backbone for our team, driving the successful execution of critical initiatives and key results across a broad stakeholder landscape. By crafting and refining robust systems for tracking and managing tasks, you will ensure clarity, accountability, and seamless coordination among diverse workstreams. Your proactive approach to communication and risk management will keep leadership and cross-functional partners advised, aligned, and empowered to make timely, informed decisions. As the central point of operational coordination, you will not only streamline processes and promote efficiency but also foster transparency and collaboration among internal teams. Your efforts will be critical in ensuring that benchmarks and key measures are met, issues are swiftly addressed, and our most important initiatives are delivered with excellence-creating real, lasting value for the organization and its collaborators. **Minimum Qualifications** + 7+ years of progressive experience in program management and operations management within a global organization. + BA or equivalent practical application and understanding of various project and program management methodologies. + Experience managing programs with significant scope (e.g., impacting multiple teams, or spanning multiple geographic regions) in highly matrixed environments with diverse stakeholder expectations. **Preferred Qualifications** + Demonstrated ability to design, implement, and manage effective organizational systems, workflows, and tracking mechanisms for complex projects and diverse deliverable types. + Experience in a technology company, particularly within sales strategy or go-to-market functions, is highly desirable. + Professional experience with Cisco products, processes, or organizational structure. + Excellent written and verbal communication skills, with a proven ability to distill complex information into clear, actionable insights and present effectively to senior leadership. + Proven track record to navigate complex organizations through influence without authority, build consensus, and drive alignment across global teams. **Why Cisco?** At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. **Message to applicants applying to work in the U.S. and/or Canada:** The starting salary range posted for this position is $125,500.00 to $159,200.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: + 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees + 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco + Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees + Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) + 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next + Additional paid time away may be requested to deal with critical or emergency issues for family members + Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: + .75% of incentive target for each 1% of revenue attainment up to 50% of quota; + 1.5% of incentive target for each 1% of attainment between 50% and 75%; + 1% of incentive target for each 1% of attainment between 75% and 100%; and + Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $146,100.00 - $229,600.00 Non-Metro New York state & Washington state: $133,200.00 - $221,400.00 * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
    $146.1k-229.6k yearly 4d ago
  • Production Manager

    Keurig Dr Pepper 4.5company rating

    Columbus, OH

    The Production Operations Manager is responsible for the overall direction, guidance and safety of a manufacturing department. This includes organizing and directing all departmental related activities on all shifts, including providing leadership, direction and facilitation of production line teams, maintenance, quality and materials. **Shift & Schedule:** This is a full time position on an **off shift** covering both 2nd & 3rd shift operations. Flexibility for additional coverage outside of these hours, including potential weekends and/or holidays, is also required as needed. **Responsibilities** + Direct all departmental related activities to ensure the timely execution of the production schedule to meet production and service goals. Ensure a high level of customer service while meeting inventory management goals, including raw materials, packaging materials, and finished goods. + Ensure a safe and orderly working environment, free of slip/trip hazards; maintain compliance to meet/exceed all site and regulatory requirements. + Deliver cost and performance; complete projects & assignments on-time, and according to plan. Develop and execute a capital plan for the department. + Manage all departmental quality related activities to insure a high level of food safety and product quality. + Manage all departmental maintenance activities; maintain equipment in a safe, efficient, and cost-effective manner. + Have a track record of successful continuous improvement initiatives and results, with a focus upon lean manufacturing and 5S. Identify, recommend and execute continuous improvement initiatives in the production operation including process, machinery, method and material changes, in support of plant goals. Develop and streamline procedures for coordination of supply chain management with other functional areas. + Create and implement improvement plans for the overall operation. + Develop departmental personnel by assessing performance, setting goals, providing coaching, counseling, & training, while supporting Continuous Improvement. + Manage all employee related issues within the department. Effectively manage departmental staffing requirements in accordance to budgetary and contractual requirements. + Communicate goals and objectives, apply company policy, coach, administer discipline, and ensure positive employee relations. Build bench strength through active development of direct reports. + Support and provide training to improve capability of technicians. + Schedule and track standard preventive manufacturing measures and prioritizes plant maintenance opportunities. + Guide and support technicians in trouble-shooting production equipment when necessary. + Experience coaching and leading cross-functional teams, including team building, understanding motivation and negotiation techniques and providing work direction to others + Well organized, high energy, data driven, and results oriented. **Total Rewards:** + Salary Range: $96,800 - $130,000 **Where Applicable:** Actual placement within the compensation range may vary depending on experience, skills, and other factors + Benefits eligible day one!! + Benefits, subject to election and eligibility: Medical, Dental, Vision, Disability, Paid Time Off (including paid parental leave, vacation, and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement + Annual bonus based on performance and eligibility **Requirements:** + Bachelor degree from accredited University in Engineering, Operations Management, Supply Chain, etc preferred + 5 years of experience in a management role in a manufacturing environment + 2 years of experience with lean, kaizen/six sigma events and driving lean transformation with proven results and in a manufacturing environment (5S, Autonomous Maintenance, Planned Maintenance, visual management, and leading Kaizen events) **Company Overview:** Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partner brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the #1 single-serve coffee brewing system in North America at KDP, and we have fun doing it! Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that's proud of its brands, partnerships, innovation, and growth. Will you join us? We strive to be an employer of choice, providing a culture and opportunities that empower our team of ~29,000 employees to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work. Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law. A.I. Disclosure: KDP uses artificial intelligence to assist with initial resume screening and candidate matching. This technology helps us efficiently identify candidates whose qualifications align with our open roles. If you prefer not to have your application processed using artificial intelligence, you may opt out by emailing your resume and qualifications directly to **************** in lieu of clicking Apply. Please include the job title and location or Job ID # in the email subject line. Keurig Dr Pepper is an equal opportunity employer and affirmatively seeks diversity in its workforce. Keurig Dr Pepper recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.
    $96.8k-130k yearly Easy Apply 60d+ ago
  • Language Services Associate

    Cayuse Holdings

    Columbus, OH

    **The Work** The Language Services Associate will provide language services support to clients by connecting them to qualified interpreters and translators across multiple platforms. This role will ensure services are delivered efficiently, accurately, and with a high standard of customer care. This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse. The candidate mustreside in the following locationsthat are close to our clients as periodic visits may be required. **Dallas, TX, Portland, OR, Alameda, CA, Phoenix, AZ or State of Washington** **Responsibilities** **Key Responsibilities** + Receive and manage incoming interpretation and translation requests. + Assign qualified language professionals based on language, specialization, and availability. + Monitor task progress and ensure timely delivery of services. + Maintain clear and consistent communication with clients and interpreters/translators. + Assist in maintaining an up-to-date database of language professionals, including certifications and availability. + Track performance metrics and ensure compliance with service standards. + Identify gaps in language coverage and assist in recruitment efforts. + Guide new clients through onboarding, including service setup and expectations. + Provide responsive support and troubleshoot service issues. + Collect feedback and collaborate with internal teams to improve client experience. + Travel to client sites for consultations, presentations, and relationship-building. + Promote language services and identify upselling opportunities. + Represent the company at industry events and networking opportunities. + Other duties as assigned. **Qualifications** **Qualifications - Here's What You Need** + Bachelor's degree in Communications, Linguistics, Business, or related field (or equivalent experience). + 2+ years of experience in resource management, scheduling, or client services (language services preferred). + Strong organizational and multitasking skills. + Bachelor's degree in a related field (e.g., business administration, operations management, or linguistics) or equivalent experience. + Experience working with clients in a service-oriented industry, with a focus on building and maintaining strong relationships. + Familiarity with industry-specific platforms related to language services or translation management. + Proven ability to manage and allocate resources effectively under time-sensitive conditions. + Proficiency in CRMs, Translation Project Management and Interpreter Scheduling tools. + Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment. **Minimum Skills:** · Exceptional interpersonal skills with the ability to communicate in a clear, professional, and articulate manner. · Exceptional verbal and written communication skills. · Excellent organizational, analytical, and problem-solving skills with high-level attention to detail. · Proven ability to multitask and prioritize in a fast past environment with changing priorities; adaptable to change and a quick learner. · Must be self-motivated and able to work well independently as well as on a multi-functional team. · Ability to handle sensitive and confidential information appropriately · Proficient in MS Office, Word, Outlook, PowerPoint, and Excel. **Desired Qualifications:** · Multilingual abilities are a plus **Reports to: Language Services Program Manager** **Working Conditions** · Professional remote office environment. · Occasional travel required for onsite client visits · Must be physically and mentally able to perform duties extended periods of time. · Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position. · Must be able to establish a productive and professional workspace. · Must be able to sit for long periods of time looking at computer screen. · May be asked to work a flexible schedule which may include holidays. · May be asked to travel for business or professional development purposes. · May be asked to work hours outside of normal business hours. Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law. **Pay Range** USD $60,000.00 - USD $75,000.00 /Yr. Submit a Referral (**************************************************************************************************************************************** **Can't find the right opportunity?** Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities! **Location** _US-_ **ID** _103641_ **Category** _Language Services_ **Position Type** _Full-Time Salary Exempt_ **Remote** _Yes_ **Clearance Required** _None_
    $60k-75k yearly 51d ago
  • Manufacturing Leadership Development Program (MLDP): Operations Track Full Time, July 2026

    Whirlpool 4.6company rating

    Columbus, OH

    CORPORATION Whirlpool Corporation (NYSE: WHR) is a leading home appliance company, in constant pursuit of improving life at home. As the last-remaining major U.S.-based manufacturer of kitchen and laundry appliances, the company is driving meaningful innovation to meet the evolving needs of consumers through its iconic brand portfolio, including Whirlpool, KitchenAid, JennAir, Maytag, Amana, Brastemp, Consul, and InSinkErator. In 2024, the company reported approximately $17 billion in annual sales - close to 90% of which were in the Americas - 44,000 employees, and 40 manufacturing and technology research centers. Additional information about the company can be found at WhirlpoolCorp.com. The Full Time Program - July 2026 Start Date Manufacturing is at the heart of what we do at Whirlpool Corporation. Our full time Manufacturing Leadership Development Program (MLDP) provides an experience with award-winning manufacturing operations at production plants that have made Whirlpool Corporation a global leader in manufacturing home appliances. Our expansive factories are vertically integrated, and include final product assembly in addition to supporting operations such as press, fabrication, plastics, paint, and logistics. Designed to accelerate manufacturing talent, this 3-year Operations Track program features three 12-month rotations with diverse and challenging assignments. Participants will deliver excellence across our manufacturing organization while mastering our World Class Manufacturing methodology. These intentionally designed rotations provide individuals opportunities to experience the following aspects of manufacturing: * Plant Operations teams: drive productivity and standardized work in roles such as Process Engineering, Materials, Quality, and Industrial Engineering * Supervisory/Team Leadership: develop your leadership capabilities as a front line supervisor of a large production area, delivering on safety, quality, and cost targets * Central Engineering teams: support process and product transformation initiatives across our manufacturing plant footprint What we offer Whirlpool offers competitive compensation and benefits, including but not limited to relocation support, annual bonus, 401k match, paid time off, insurance plan, fitness reimbursement, health savings accounts, free wellness coaching, fertility and adoption support, parental (maternity and paternity) leave, education support, and free financial coaching. In the Manufacturing Leadership Development Program: Operations track, we will accelerate your career path by offering you: * Diverse, cross-functional set of developmental experiences * Mentorship and sponsorship from senior manufacturing leadership * Structured development curriculum focused on leadership and technical skill building * Exposure and visibility to company leadership * Opportunities to take on leadership roles within your peer group and your team * The opportunity for promotion upon completion of the program Get to know more about our early career programs at ********************************************************** Program location Manufacturing Leadership Development Program participants will rotate through two manufacturing plant locations during the 3 years of the program. Our North American plant locations are in Ohio, Iowa, Tennessee, Oklahoma, and Massachusetts. These sites produce a full line of appliances including refrigerators, washers, dryers, ranges, ovens, dishwashers, and KitchenAid portables. Reliable transportation is required for travel to work daily as public transportation is not available. Learn more about our Manufacturing locations and the communities where we live & work here! Your day-to-day Project assignments and rotations within the program will be in areas such as: * Assembly Operations - process/lean engineering, supervision, model line/new model launches * Logistics - materials planning, delivery, and Lean * Quality - Service incident rates (SIR) and quality assurance engineering * Project Engineering (across Manufacturing sub groups) - standardization of work (SOPs), 5S, Lean engineering, factory master planning * Supervision and Team Leadership in areas such as: assembly, logistics, quality, press, fabrication & finish Minimum requirements * Completion of Bachelor's degree by May 2026 with a minimum 2.8 cumulative GPA * Major in Mechanical Engineering, Manufacturing Engineering, Electrical or Controls Engineering, Computer Engineering, Industrial Engineering, or Operations/Operations Management or Related Area * Must have indefinite US work authorization. Applicants who require visa sponsorship or work authorization now or in the future are not eligible for this program. For this position, Whirlpool Corporation will not sponsor visas for candidates. * Must have access to reliable transportation and be geographically mobile All candidates that meet the minimum qualifications will be asked to complete our online behavioral assessment as a next step in the recruitment process. Preferred skills and experiences * Proven decision-making skills and ability to solve business problems through innovation and creativity * Demonstrated ability to lead and work with teams to drive and achieve extraordinary results * Outstanding written and verbal communication skills * Previous experience working in a fast-paced environment * Previous internship or co-op experience working in a similar environment or company of similar size/scope to Whirlpool Corporation; within a manufacturing environment, a plus Connect with us and learn more about Whirlpool Corporation See what it's like to work at Whirlpool by visiting Whirlpool Careers. Additional information about the company can be found on Facebook, Twitter, LinkedIn, Instagram and YouTube. At Whirlpool Corporation, we value and celebrate diversity. Whirlpool Corporation is committed to equal employment opportunity and prohibits any discrimination on the basis of race or ethnicity, religion, sex, pregnancy, gender expression or identity, sexual orientation, age, physical or mental disability, veteran status, or any other category protected by applicable law.
    $83k-101k yearly est. 60d+ ago
  • Microsoft Dynamics 365 CE Project Operations/Sales Sr. Consultant

    Ludia Consulting

    Remote job

    About Ludia Ludia Consulting is one of the fastest growing and innovative consulting firms in Microsoft Dynamics Finance & Operations, Field Services, Project Operations and PowerPlatform. We are looking for a team member that is committed to helping others and their communities while also growing professionally as part of the Ludia family. We are not just a traditional organization; we are driven to help our partners and clients while delivering value every day. Our team members are also encouraged to grow by sharing their knowledge and experience through a multitude of community driven channels including local non-profit organizations. The Role As a Microsoft Dynamics 365 Sales/Project Operations Sr. Consultant, you will be a key contributor to client engagements by understanding and transitioning functional concepts into technical solutions using the Microsoft Dynamics suite and be comfortable discussing related aspects and features of Azure and Office365. This position combines a strong focus on consulting abilities with an equally important emphasis on client facing interpersonal skills. To achieve success, our consultants demonstrate the ability to learn quickly, communicate ideas effectively, define and lead team efforts and utilize flexibility and creativity to present a variety of solutions. Essential Functions Execute project delivery in a client-interacting role with functional analysis, process review, and business process performance optimization. Collaborate with internal staff and leaders to deliver best-in-class Ludia Product Solutions for our clients. Collaborate with Delivery team in the implementation of data migration and translation, data integration, training and custom development and reports. Conduct design review sessions with the customer to demonstrate completed work and gather adjustments and changes. Write business process design documents and workflows. Implement technical solutions for Microsoft Dynamics CE/ Sales and projects with the aim of optimizing operational efficiency using development best practices. Provide community subject matter expertise on Dynamics 365 CE/Sales/ Project Operations (and related) technologies by presenting online blog posts. Demonstrate the ability to develop a strong working relationship with Ludia customers Skills & Competencies Undergraduate degree with focus on Information Systems, Operations management, Finance/Accounting or Computer Science or equivalent Energetic and thrives on learning new concepts Excellent communication skills and professional demeanor Ability to speak with clients at all levels within an organization Superb work ethic, positive energy and able to maintain a professional presence in difficult client facing situations Ability to work independently and as a team player to effectively meet project deliverables on time Ability to travel to client sites within the United States (Up to 50% travel) 5+ years of experience with Dynamics 365 Solution Delivery (CE/Sales/Project Operations) Industry best practice knowledge of business processes, issues, and technology especially related to the operation of a sales, marketing, customer service, and field service departments within an organization Experience implementing end-to-end Microsoft Dynamics 365 CE/Sales/Project Operations projects 2+ years of experience with Power Platform solution delivery of either model-driven or canvas apps High level understanding of Power BI - data modeling, report/KPI creation, and deployment Experience with automating business processes and customer connectors with Microsoft Power Automate Experience with process mapping and data modeling for Dual-Write crossovers Strong skills in Office365 related technologies (SharePoint, Teams, Yammer, etc.) Proven track record in adaptability, teamwork, problem solving, results orientation Must be able to independently handle complex problems Benefits / Why Ludia Family/Community focused company Remote when not traveling to customer sites Unlimited PTO Companywide time off at the end of the year Full health benefits, vision, and dental 401K …and more! Join our growing team today! Ludia Consulting is an Equal Opportunity Employer. Applicants receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, or status with regard to public assistance.
    $61k-111k yearly est. Auto-Apply 4d ago
  • Account Manager - Client Relations

    Yellowstone Landscape Current Openings 3.8company rating

    Plain City, OH

    Are you interested in joining a dynamic and growing business that values the unique aspirations of its employees, encourages progressive practices and offers the opportunity to provide customized and exceptional client service? We are seeking a Client Care Specialist in our Reynoldsburg, Ohio Branch. Yellowstone Landscape is dedicated to excellence in commercial landscaping. As the largest privately-owned commercial landscaping company in the nation, we offer exciting career opportunities for Landscape Professionals across the Southern United States. To learn more, please visit our website: **************************** . What you'll do: Communicate effectively with customers and Yellowstone Landscape maintenance production staff to ensure quality work is performed to the satisfaction of the client. Meet or exceed established sales goals for landscape and snow. Build strong, long-lasting relationships with existing and new clientele. Regularly conducts site visits with client and production team. Produce professionally-written proposals and communications for clientele and for internal use. Review specifications and contract documentation for each project. Proactively anticipate problems and suggest solutions to avoid customer complaints. What we are looking for: Associate's Degree required and a Bachelor's Degree preferred; relevant experience will be considered. 3-5 years previous sales experience. The ability to effectively coordinate and complete numerous activities simultaneously. The capacity to drive to all work sites and conduct tours and visual inspections of the landscape. Prior landscape operations management experience required. A passion for service excellence. Superb professional communication skills, both written and verbal. Horticultural knowledge strongly preferred. Proficient in Microsoft Office. BOSS, Aspire or landscape management software experience a huge plus Why Join Yellowstone? Competitive pay; paid weekly. Full group benefits package including health, dental, vision, life and disability insurance, 401k with a company match, paid time off and holiday pay. Aggressive incentive plan. Industry leading safety programs. Company provided work shirts and safety gear. Equipped with optimal and most professional equipment. High profile customers, worksites and landscape results. Opportunity to advance within one of the industry's fastest growing companies. A company that values and appreciates YOU. Become part of the team dedicated to Excellence in Commercial Landscaping!
    $45k-71k yearly est. 60d+ ago
  • Office Manager, Dean's Office

    Manhattan College 4.0company rating

    Remote job

    Office Manager, Dean's Office Department: Office of the Dean, School of Engineering Salary: $54,000 - $59,000 The Office Manager for the School of Engineering (SOE) plays a key role in ensuring the smooth and efficient operation of the Deans Office. This position is responsible for managing administrative functions, supporting faculty and staff, overseeing budgets, and coordinating events and communications that enhance the Schools mission and visibility. This is an in person on campus non - remote position. Duties and Responsibilities: * Maintain a welcoming and professional office environment. Provide excellent customer service as the first point of contact for inquiries and communications directed to the Dean's Office. * Manage, oversee and enhance the day-to-day operations of the School of Engineerings administrative office. * Oversee budget management and financial operations in consultation with the Dean of Engineering. * Supervise and support the deans office staff, departmental administrative assistants, and student workers, including hiring, training, and scheduling. * Coordinate and assist with major School of Engineering events such as recruiting visits, Engineering Awareness Days, University Open Houses, Accepted Students Days, and Engineering Board of Advisors meetings. * Provide logistical and administrative support for recruitment, outreach, and networking activities that promote the School and its programs. * Assist with project tracking, data collection and documentation for key initiatives. * Collaborate closely with the Dean on internal and external communications and correspondences. * Prepare correspondence, agendas, presentations and other documents in coordination with the Dean. * Manage the procurement of equipment, supplies, software, and other resources funded by the Deans budget. * Support student-related functions and initiatives within the School of Engineering. * Other duties and special projects as assigned. Required Skills and Qualifications: * Excellent written and verbal communication skills. * Demonstrated ability to multitask, prioritize, and work effectively both independently and collaboratively. * Professionalism, discretion, and a student-centered approach in all interactions. * Strong organizational, problem-solving, and leadership abilities. * Strong computer proficiency, including Microsoft Office Suite and Google Workspace (G-Suite). * Experience with Banner or other Enterprise Resource Planning (ERP) systems preferred. Education and Experience: * A higher education degree is preferred but not required. * Minimum 2+ years of administrative or office management experience, preferably in higher education. * Significant experience in office administration, operations management, or a related leadership role is highly valued. Founded in 1853, Manhattan University is an independent Catholic Lasallian institution located in Riverdale, NY that embraces students of all faiths, cultures, and traditions. The mission of the University is to provide a dynamic student-centered educational experience that prepares graduates for lives of personal development, professional success, civic engagement, and service to their fellow human beings. We expect our faculty, administration, and staff to be knowledgeable about our mission and to make a positive contribution to the mission. Manhattan University provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to age, race, creed, color, sexual orientation, military status, sex, disability, marital status, partnership status, pregnancy, caregiver status, domestic violence victim status, gender identity or expression, arrest or conviction record, criminal history, credit history, national origin, alienage or citizenship status, unemployment status and salary history. Manhattan University values and celebrates diversity and is committed to providing an inclusive environment for all employees. All interested, qualified persons are encouraged to apply.
    $54k-59k yearly 25d ago
  • Clinical Specialist

    U.S. Renal Care, Inc. 4.7company rating

    Remote job

    The Clinical Specialist (CS) is responsible for positively impacting regulatory standards and clinical outcomes of clinics in an assigned geographic region. The CS is also responsible for the training of new employees and current clinical staff. The CS will also be responsible for conducting in-services and review classes, ensuring that the clinics have properly trained staff that meet regulatory standards and provide quality patient care. The CS reports directly to the next level of clinical management which may be the Director of Clinical Operations or Vice President of Clinical Operations/Services, depending on the region/demographics or responsibilities. Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned. GROWTH · Responsible for overseeing overall clinical operation of assigned clinics from regulatory and growth perspective in accordance with Company goals. · Assist in clinical operational development and transition of new or acquired clinic(s) as needed or requested. · Assess and integrate clinical policy and regulatory requirements in acquired clinic(s). · Demonstrate effective use of company resources, i.e. supplies, safety and risk reduction, and best support methodologies. · Work with Administrators and regional management toward the achievement of monthly, quarterly and annual projections based on clinical outcomes and management objectives. · Perform duties as assigned to meet the patient care or operational needs of assigned clinics. OUTCOMES · Assist with developing, implementing and monitoring of quality of care processes for program regulatory compliance in accordance with Company goals. · Ensure clinical processes in assigned USRC facilities are maintained in accordance to company policy and federal, state and local regulations. · Assist with developing, implementing, and improving quality and productivity goals and measures. · Work with Administrators and regional management to ensure optimal patient care and regulatory compliance. · Remain current with dialysis industry and technology. · Assist with program target goals for patient outcomes in accordance with quality patient care and Company goals at assigned clinics. OPERATIONAL READINESS OPERATIONAL READINESS (cont.) · Knowledge of and remain current with federal, state, local laws and regulations. · Assure that assigned clinics are in compliance with all applicable federal, state, and local laws and regulations and receive continuing certification from all statutory and regulatory agencies by conducting internal clinical reviews. · Perform duties at all times within limitations established by and in accordance with company policy and procedures, applicable state and federal laws and regulations. · Assist Administrators and regional management with necessary Corrective Action Plan development, implementation and follow through as required for internal and external surveys. · Provide follow up on any/all deficiencies for all audits done internally (corporate) or externally (CMS & state specific). · Assure compliance with required Governing Body meetings, monthly CQI meetings and care plan conferences and assures documentation of such through recorded minutes. · Evaluate patient care data to ensure that care is provided in accordance with clinical guidelines and organizational performance standards. · Assist with developing, implementing and monitoring of clinical, education and QAPI policies. · May assist with policy/procedure revisions and dissemination of new and revised policies. · Know and understand the function and safe operation of water treatment equipment and related mechanical and electrical systems. · Be familiar with all emergency equipment and emergency operational procedures. · Use appropriate safety measures including personal protective equipment as necessary. · Be familiar with OSHA regulations. PARTNERSHIPS · Understand, lead and promote the Company's mission and philosophy relating to ethics, integrity, safety, corporate responsibility and objectives. · Communicate with clinical operations management and regional management on a consistent basis regarding the status of each clinic in the region. · Communicate completion status of Plans of Correction for internal and external surveys to Administrators, regional management and clinical operations management. · Maintain collaborative working relationship with Administrator(s) and regional management. Partner with Administrator(s) and regional management to ensure clinic needs are met. · Maintain a positive/collaborative relationship with physicians, state agencies and the community. · Actively promote GUEST customer service standards; develop effective relationships at all levels of the organization. · Respond effectively to inquiries or concerns. STAFF DEVELOPMENT/ RETENTION · Ensure all clinical staff meet required qualifications for position held and perform duties within limitations established by and in accordance with company policy/procedures, health care professionals practice acts, applicable state and federal laws and regulations. · Orient and mentor Administrators in the QAPI process, outcomes, education programs and operational readiness in accordance with USRC practices. · Review IntraLearn assignments and compliance reports; communicate results to facility management as needed. · Coordinate and conduct PCT certification review programs, CPR certification training (if required), and ongoing mandatory continuing education. · Perform clinical education of new hires as needed or requested. · Provide clinic based in-service programs as needed or requested. · Coordinate and conduct charge nurse training and preceptor training programs as directed. · Uphold management goals of corporation by leading staff in team concepts and promoting a team effort. · Effectively communicates expectations; accepts accountability and holds others accountable for performance.
    $47k-86k yearly est. 56m ago
  • Remote Growth & Revenue Operations Lead

    Smythos

    Remote job

    Position: Growth and Revenue Operations LeadDepartment: SalesLocation: RemoteType: Full-Time About SmythOS:SmythOS is an innovative software company dedicated to reshaping the digital world through our cutting-edge AI orchestration platform. We strive to create seamless user experiences that enhance efficiency and productivity across industries. Role Overview:SmythOS is seeking an experienced and strategic-minded Growth and Revenue Operations Lead to join our team. This crucial role will manage and optimize sales operations, ensuring effective collaboration between sales and marketing teams to drive revenue growth. The ideal candidate will be adept at aligning lead generation, sales processes, and marketing strategies to maximize business potential. Key Responsibilities: Sales Operations Management: Oversee and streamline sales processes and workflows, ensuring efficiency and effectiveness. Lead Generation & Conversion: Develop and implement strategies to optimize lead flow, quality, and conversion rates. Cross-Departmental Collaboration: Work closely with marketing to align lead generation strategies, campaign execution, and feedback loops, ensuring cohesive operations. Revenue Optimization: Drive RevOps initiatives to improve forecasting accuracy, sales processes, and overall revenue growth. Strategic Planning: Provide strategic insights and recommendations to the CEO on sales strategies and performance metrics. Sales Planning & Forecasting: Build and manage comprehensive sales plans, including quotas and targets, and maintain accurate forecasting models. Compensation & Reporting: Administer sales compensation plans and create detailed go-to-market (GTM) reports for executive leadership. Stakeholder Management: Establish and maintain strong relationships with key stakeholders, promoting alignment and effective collaboration. Technology Utilization: Leverage sales and marketing software and technology stacks to enhance operations and drive efficiency. Performance Analysis: Monitor and analyze sales performance metrics, providing actionable insights to optimize processes. Industry Trends: Stay updated on industry trends and best practices to continuously improve sales and marketing strategies. Qualifications: Bachelor's degree in marketing, business administration, or a related field; advanced degrees or certifications are a plus. Proven experience in revenue operations, sales operations, and sales management. Expertise in lead flow management and optimization. Strong ability to work with executive leadership, particularly the CEO, on strategic sales initiatives. Proficiency with sales and marketing software (e.g., CRM systems, marketing automation tools). Experience in developing and implementing sales plans and forecasting models. Excellent analytical and problem-solving skills with keen attention to detail. Exceptional communication and interpersonal skills. Strategic thinker with a visionary approach to sales and revenue operations. Ability to thrive in a remote and dynamic team environment. Benefits: Competitive salary Flexible remote work environment with a focus on work-life balance Opportunities for professional growth and career advancement Access to cutting-edge technologies and ongoing learning opportunities
    $68k-113k yearly est. 60d+ ago
  • Senior Learning Experience Consultant

    Taskus 3.9company rating

    Remote job

    About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. The Senior Learning Experience Consultant will provide thought leadership in the application of instructional design strategies and methodologies, with particular emphasis on scoping, analysis, design, and evaluation. Collaborate effectively across functional teams to identify learning needs and ensure alignment around key priorities and initiatives. Keep track and report results of learning initiatives up to 90 days after implementation. Learning Experience Design Conduct robust learning needs analysis.Conduct audience, context ,content, and available performance analysis when determining a design for a particular project. Gather data for analyses by working together with project members and other connected departments, as necessary in interpreting data. Determine required skills and competency levels for learners/ participants. Define and design the most effective strategy for the learning needs. Identify training objectives and performance targets. Define evaluation strategy of the learning program. Evaluate content developed by the team. Review analysis and design documents to ensure the objectives target learning needs. Evaluate the effectiveness of learning materials developed from an instructional design standpoint. Review evaluation strategies to ensure they cover all learning objectives. Post implementation, gather relevant data to evaluate effectiveness using Kirkpatrick's model Project Management Create, track, and maintain project plans. Manage projects by working closely with SMEs and project team members, effectively communicating progress and risks. The success of the Senior Learning Experience Consultant will be measured through: Performance of learning programs deployed (reaction, performance, etc) On-time delivery of projects managed Feedback from key stakeholders OTHER RESPONSIBILITIES Provide instructional design services to the following key functions: Implementations, Project Management, Client Services, Consultancy and Product-Specifics Training (PST) for new campaign/LOB launches. Operations Management, Quality and PST to address performance gaps in production. Organizational Development (OD) for continuing education and skills enhancement. Other Support functions and vendors for organization-wide special projects (e.g., new tool/technology, process updates). Collaborate with the Multimedia, Content, and LMS Administration work streams and PST Teams to design, develop and implement innovative self-paced and instructor-led training programs and evaluate the effectiveness of such. Key tasks include, but are not limited to, the following: Analyzing learning needs Conduct audience, context ,content, and available performance analysis when determining a design for a particular project. Gather data for analyses by working together with project members and other connected departments, as necessary in interpreting data. Determining required skills and competency levels for learners/ participants. Collaborate with SMEs, stakeholders and other key departments to finalize desired skills and level of expertise of the desired audience of learning. Identifying training objectives and performance targets. Determine target objectives for identified learning content and target audience. Defining instructional design strategy. Identify the best method to deploy learning experience or instructions. Scoping/outlining training content. List details of proposed training content , indicating duration and method Building training curriculum/lesson plan. Outline details needed in a training/ lesson plan ( i.e. duration, method, objectives, and details of learning content needed. Writing storyboards/scripts. Collaborate with SMEs in finalizing learning content that is critical for learners/ participants. Write storyboards for elearning content for NMD to develop using the most appropriate authoring tool. Write scripts for dialogues/ video narration that will engage and disseminate knowledge and information. Designing facilitator and participant guides. Write and script learning content for facilitators in providing instructions as well as facilitating learning in a brick and mortar or virtual classroom. Write information that will aid learning and engagement for participants for brick and mortar or virtual classrooms. Facilitating Train-the-Trainer (T3)/Knowledge Transfer (KT) sessions. Lead knowledge transference and best practices in facilitation by conducting sessions with trainers/ facilitators utilizing the materials and assets designed and developed for a particular course. Provide feedback to identified participants after the sessions, as appropriate. Creating knowledge and skills assessments. Design and write appropriate means to measure and evaluate learning and knowledge of participants. Evaluating learning effectiveness. Gather relevant data comparison of performance and training effectiveness Collaborate with key departments to gather and collate relevant data for evaluating learning. Conduct post mortem reviews with project team members and other relevant departments to discuss current evaluation. Collaborate with project team members and relevant departments to identify points to improve. Suggest ways to improve and/or sustain performance based on results of evaluation Develop learning content. Conceptualize the overall look and feel of digital learning lessons. Produce development brief outlining the mood board and suggested interactions to be used in the lesson. Coordinate with the LX Design Team to recommend the best interaction or media to present the content. Develop advanced instructional media which includes but not limited to: guided tool simulations, interactive lessons and assessments, motion graphics instructional videos, and game-based courses. Utilize various graphics, video, and course authoring software to develop visually appealing and modern-looking instructional media. Apply visual design principles in every single output. Discover and implement techniques to drive online learning adoption and content usage. Continuously update and improve knowledge, skills, and behaviors related to instructional design, adult education, and training evaluation. Lead small projects by initiating meetings, communicating risks and following up on agreed deadlines. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Employees may be required to perform any other job-related duties as requested by their supervisor. All requirements are subject to possible modification to reasonably accommodate qualified individuals with a disability. EDUCATION Bachelor's degree in Instructional Design or closely related course, or equivalent experience. A master's degree in Instructional Design, Distance Education or Educational Technology is a plus. WORK EXPERIENCE 5 or more years designing learner-centered training programs and developing related training materials. 5 or more years conducting learning needs analyses to identify situations addressable by training solutions. Working knowledge of adult learning, instructional design, and evaluation principles and practices. Drafting measurable training goals and learning objectives (in all three learning domains). Developing appropriate learning assessment strategies and instruments. Experience as an L&D program manager is a plus. TECHNICAL SKILLS Technology literate; can easily work with new software (e.g., media development tools, office suite, and other web applications). Understanding of functionalities of courseware authoring tools (e.g., Adobe Captivate, Articulate Storyline). Experience with E-Learning design principles, practices, and platforms (LMS). OTHER SKILLS Demonstrated ability to make decisions by using logic to identify key facts, explore alternatives and propose quality solutions. Demonstrated ability to communicate information and ideas clearly, and concisely, verbally and in writing. Demonstrated ability to interact with peers, management and other departments in a professional manner. Strong organizational and interpersonal management skills. Ability to manage time effectively and efficiently. Self-motivated and directed with keen attention to detail. Salary range: 75,000 - 80,000 / Annual How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. EEO: TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community. We invite you to explore all TaskUs career opportunities and apply through the provided URL ********************************
    $68k-85k yearly est. Auto-Apply 3d ago
  • Office Coordinator

    Central Florida Family Health Center Inc. 3.9company rating

    Remote job

    Office Coordinator Office Coordinator Reports To: Regional Director of Operations FLSA Status: Full-time - Hourly, non-exempt as defined under Fair Labor Standards Act Content Last Revised: 07/22/2025 ORGANIZATION OVERVIEW The Central Florida Family Health Center, Inc. dba True Health is a private, not-for-profit federally qualified health center (FQHC) serving Central Florida since 1977. Our mission is to provide high-quality, comprehensive healthcare at a reasonable cost to everyone. JOB SUMMARY The Office Coordinator oversees the administrative duties and operational efficiency of the Center. They are responsible for monitoring the schedule for an efficient workflow through the check-in and checkout process, for managing patient complaints, and for ensuring the office is well organized. THIS IS NOT A REMOTE POSITION. KEY RESPONSIBILITIES Maintains a transparent, effective relationship with the Regional Director of Operations by supporting the organization's activities Provides a courteous professional working environment Maintains effective communication with patients, coworkers, partners, and visitors Ensures efficient patient flow Registers patients into the electronic medical record (EMR) Interviews patients for sliding fee scale services and update eligibility Verifies insurances and set eligibility dates in system Communicate with patients to bring in missing information prior to their appointment Collects payment and patient responsible balances Scans and import demographic and clinical documentation into patient charts Schedules patient appointments Monitors appointment schedule to accommodate walk-in patients Directs patients to the proper department for assistance Answer multi-line telephone system Resolves patient complaints and inquiries Operates office equipment, i.e. fax, copier, computer, credit card, and check machine Provides copies of patient medical records as requested Contributes and enhances the positive image of the front office operations Collaborates with department leadership to help facilitate staff development and overall team building Collaborates with community partners to facilitate patient care within all locations Participates in special projects aimed at maximizing the overall departmental efficiency Attends professional development trainings to maintain and enhance professional skills Attends internal and external meetings Conducts office meetings and communicates pertinent information Coordinates client referrals and interagency activities Contributes to achievement of company objectives Travel as necessary using personal vehicle (must maintain current auto insurance at own expense) Other responsibilities as assigned ESSENTIAL FUNCTIONS Problem Solving Customer Service Verbal Communication Written Communication Leadership Professional Judgement Planning/Organizing Adaptability Initiative Administration/Operations Cash Handling Management MINIMUM QUALIFICATIONS Education: Bachelor's degree or higher from an accredited college or university, Preferred or related field with two (2) years of public health/community development experience High School Diploma or equivalent, Required Experience: Proficiency in Microsoft Office (Ex. Word, Excel, Outlook, PowerPoint) Minimum of 2 years of professional experience working in the customer service, Preferred Bilingual in English, Spanish, or Creole, Preferred Licenses or Certifications: N/A Criminal Background Clearance: True Health is a Health Center Program grantee under 42 U.S.C. 254b, a deemed Public Health Service employee under 42 U.S.C. 233(g)-(n), and partners with agencies that require criminal background checks. True Health has established policies and procedures that may influence the overall employment process, hiring, and "just cause" for the termination of employees. An employee's career could be shortened ifthere is a violation of any policies and procedures. Prohibited criminal behavior is defined in Florida Statute (F.S.) 408.809. Any employee arrested for any offense outlined in the F.S.408.809 will be immediately suspended and remain suspended until the charges are disposed of in court. The employee will be terminated for an arrest or conviction of any violation listed above. DRUG/ALCOHOL SCREENINGS A post-offer drug and alcohol screen is a requirement for employment. Failure to successfully pass the drug/alcohol screen will be cause for the offer to be rescinded. Employees are subject to random drug/alcohol screenings throughout the duration of their employment with True Health. If an employee fails to pass the drug/alcohol screening, then this shall become grounds for discipline up to and including immediate termination. WORK ENVIRONMENT The employee is subject to prolonged periods of sitting at a desk and working on a computer. The employee is subject to perform repetitive hand and wrist motions. The employee is frequently required to stand, walk, talk, and hear. The employee is occasionally required to use hands to handle or feel objects, reach with hands and arms, stoop, kneel, crouch, and move or lift up to twenty five (25) pounds. The employee is required to use close vision, peripheral vision, depth perception, and adjust focus. A reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. WORKING CONDITIONS The employee will work as the needs of the operation require. Normal work days and hours are Monday through Thursday, 8am - 6pm and Fridays, 8am - 12pm; however, there will be times when the employee will need to come in or work on "off hours" or "off days" to meet the needs of the position. CORE COMPETENCIES Mission-Focused: Commits to and embraces True Health's mission to enable access to care for uninsured and underinsured individuals. Relationship-Oriented: Understands that people come before process and is essential in cultivating and managing relationships toward a common goal. Collaborator: Understands the roles and contributions of all sectors of the organization and can mobilize resources (financial and human) through meaningful engagement. Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and community impact. Brand Steward: Steward of True Health's brand and understands his/her role in growing and protecting the reputation and results of the greater organization. Visionary: Confronts the complex realities of the environment and simultaneously maintains faith in a different and better future, providing purpose, direction, and motivation. Team-Builder: Fosters commitment, trust, and collaboration among internal and external stakeholders. Business Acumen: Possesses a high-level of broad business and management skills and contributes to generating financial support for the organization. Network-Oriented: Values the power of networks; strives to leverage True Health's breadth of community presence, relationships, and strategy. SELECTION GUIDELINES The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
    $29k-35k yearly est. Auto-Apply 60d+ ago
  • Chief Operating Officer (COO) - Mortgage Lending (REMOTE)

    Amerisave Mortgage 4.3company rating

    Remote job

    AmeriSave Mortgage Corporation is one of the nation's leading direct mortgage lenders, recognized for providing low rates, transparent pricing, and a streamlined, tech-driven customer experience. For over two decades, we've empowered homeowners and homebuyers through innovative financing solutions and an unwavering commitment to service excellence. As we continue to grow and evolve, we are seeking a strategic, forward-thinking Chief Operating Officer to join our executive leadership team and help shape the future of AmeriSave. Role Overview The Chief Operating Officer (COO) will be responsible for leading and optimizing the day-to-day operations of the company, ensuring alignment with our strategic vision and business goals. Reporting directly to the Chief Executive Officer (CEO), the COO will provide leadership across multiple functional areas, including loan origination operations, servicing, compliance, technology, and customer support. The ideal candidate will possess deep industry knowledge, a proven track record of operational excellence, and strong leadership skills. Key Responsibilities * Operational Strategy & Execution * Develop and implement operational strategies, policies, and procedures that align with AmeriSave's mission, vision, and long-term objectives. * Streamline processes to maximize efficiency, scalability, and profitability while maintaining a customer-centric approach. * Leadership & Team Management * Lead, mentor, and build high-performing teams across various functional areas, fostering a culture of collaboration, accountability, and continuous improvement. * Identify and address skill gaps, promote professional development, and champion diversity, equity, and inclusion initiatives. * Financial & Performance Management * Oversee operational budgets, cost management, and resource allocation to meet financial targets and drive business growth. * Establish and monitor Key Performance Indicators (KPIs) to measure organizational effectiveness and guide decision-making. * Regulatory Compliance & Risk Management * Ensure strict compliance with all regulatory requirements and industry standards, implementing robust risk management practices. * Collaborate with legal, compliance, and audit teams to maintain transparent governance and mitigate potential exposures. * Technology & Innovation * Partner with the Chief Information Officer (CIO) and technical teams to implement and enhance cutting-edge technologies that support a seamless loan origination and servicing platform. * Champion process automation and digital transformation to enhance customer experience, reduce costs, and improve turnaround times. * Cross-Functional Collaboration * Collaborate with Sales, Marketing, Finance, and other executive stakeholders to align operational priorities with overall business objectives. Qualifications & Experience * Education * Bachelor's degree in Business, Finance, Operations Management, or a related field (MBA or advanced degree preferred). * Professional Experience * Minimum of 10 years of senior leadership experience in the mortgage or financial services industry, with a deep understanding of loan origination, servicing, and regulatory frameworks. * Proven track record of driving operational excellence, scaling teams, and implementing strategic initiatives in a fast-paced, highly regulated environment. * Demonstrated success in managing cross-functional teams and delivering on ambitious performance targets. * Skills & Competencies * Exceptional leadership, communication, and interpersonal skills, with the ability to inspire and motivate diverse teams. * Strong analytical mindset with a data-driven approach to problem-solving and decision-making. * Excellent organizational and project management skills, with the ability to prioritize and execute multiple initiatives simultaneously. * High level of integrity and business ethics, embodying AmeriSave's commitment to customer advocacy and compliance. What We Offer * Competitive Compensation & Benefits * Attractive executive compensation package, including base salary and performance-based incentives. * Comprehensive health, dental, vision, and retirement plans. * Professional Growth * Access to ongoing leadership development, mentorship programs, and industry conferences to support continuous learning. An opportunity to influence the strategic direction of a dynamic, rapidly growing organization. Please note that the compensation information that follows is a good faith estimate for this position only and is provided pursuant to the Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules. It is estimated based on what a successful Colorado applicant might be paid. It assumes that the successful candidate will be in Colorado or perform the position from Colorado. Similar positions located outside of Colorado will not necessarily receive the same compensation. Compensation: Annual compensation range for this position is $350,000 - $1M. Compensation commensurate with experience. Benefits: * 401(k) * Dental insurance * Disability insurance * Employee discounts * Health insurance * Life insurance * Paid time off * 12 paid holidays per year * Paid training * Referral program * Vision insurance AmeriSave is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. California Consumer Privacy Act Disclosure Acknowledgment Employment Applicants, New Hires, and Employees Residing in California AmeriSave Mortgage Corporation's Privacy Policy Statement ("Policy") can be reviewed here: ******************************** AmeriSave Mortgage Corporation's California Consumer Privacy Act ("CCPA") Recruitment Disclosure can be reviewed here: ****************************************************** When AmeriSave's Human Resources Department makes future requests for personal information, the same Policy is applicable. By applying, you understand this acknowledgment covers current and future personal information requests. You also acknowledge the business purpose of the personal information collected and that future requests may occur while applying for a position at AmeriSave and/or during employment, if applicable.
    $126k-160k yearly est. Auto-Apply 60d+ ago
  • Field Quality Engineer Internship

    Quanta Services 4.6company rating

    Remote job

    About Us Crux Subsurface, a subsidiary of Quanta Services, Inc. (NYSE: PWR), is a geotechnical drilling company merging innovation with experience to consistently provide accurate data and efficient, constructible solutions to projects of any size. Our multidisciplinary team combines the expertise of structural and geotechnical engineers with experienced drillers, construction managers, geologists, and quality management specialists. About this Role This position at Crux Subsurface will be involved in a variety of shallow and deep foundation construction projects, emphasizing design-build delivery methods for electrical transmission and distribution projects. The Field Quality Engineer Intern will interface with a multi-disciplinary team consisting of engineering and construction management personnel. This position will be responsible for validating the quality of the constructed work and ensuring conformance with project quality management plans, engineering design documents (drawings and specifications), project contracts, and state and local requirements. This position is based out of Spokane Valley, Washington; however, the Field Quality Engineer Intern will travel and primarily work remote to support projects. The Field Quality Engineer Intern will also support Crux's quality team completing administrative tasks in a remote or in office setting as required. Compensation: $18.00/Hour This is a temporary position subject to the availability of candidate during internship window. Position is eligible for sick leave accrual in accordance with WA state requirements. What You'll Do Review and interpret project documents to understand quality inspection and reporting requirements. Review and interpret all available geologic and geotechnical data in advance of fieldwork. Plan and collaborate with and receive direction from multiple stakeholders (Operations management, Engineering, and Construction personnel). Perform technical tasks (measurements, calculations, etc.). Develop, maintain, and submit pre-construction planning documentation, including construction work plans and schedules, quality management plans, and submittals. Receive, inspect, and track materials. Perform inspections of work quality and materials. Develop, maintain, and submit accurate and complete quality and materials management records. Collect and perform independent review and audit of quality records developed by construction personnel. Sample, characterize, and log geotechnical materials using company procedures and commonly accepted standards. Develop, maintain, and submit daily construction field reports. Sample, prepare, and transport grout and concrete specimens. Install, operate, and troubleshoot geophysical testing and downhole imaging equipment. Review and interpret results and readings for adequacy. Accurately perform and complete administrative tasks as required What You'll Bring In-progress undergraduate degree in civil engineering, geotechnical engineering, geologic science, construction management. Proficient with Microsoft Office, particularly Excel and Word. Able to read and interpret construction drawings, specifications, and contracts. Excellent written and verbal communication skills. Excellent critical thinking and planning skills. Strong work ethic - able to work in a team and willing to do what it takes to get the job done. Able to balance, kneel, crouch, and walk/hike through uneven and steep terrain, occasionally at high altitude. Able to climb ladders and equipment and access working platforms 4 to 6 feet above ground. Able to access remote work sites by travel on helicopter. Valid United States driver's license. Able to travel domestically (required). Compensation Range The anticipated compensation for this position is - depending on experience and qualifications. Equal Opportunity Employer All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, national origin or ancestry, sex (including gender, pregnancy, sexual orientation, and/or gender identity), age, disability, genetic information, veteran status, and/or any other basis protected by applicable federal, state or local law. We are an Equal Opportunity Employer, including disability and protected veteran status. We prohibit all types of discrimination and are committed to providing access and equal opportunity for individuals with disabilities. For additional information or if reasonable accommodation is needed to participate in the job application, interview, or hiring processes or to perform the essential functions of a position, please contact us the Company's Human Resources department.
    $18 hourly Auto-Apply 60d+ ago
  • Remote Insurance Customer Service Representative (Unlicensed)

    Onemci

    Remote job

    LOCATION Remote Work-at-Home JOB TYPE Full-Time PAY TYPES Hourly + Bonus BENEFITS & PERKS REMOTE REPRESENTATIVE: Work-From-Home, Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Flexible Schedules, Company Laptop, Daily Contests, Prizes, Casual Dress Code, Regular Raises APPLICATION DETAILS No Resume Required, Phone Interview POSITION OVERVIEW At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are hiring customer services agents who are positive and genuinely enjoy helping others. In this role, you will provide full life-cycle customer service and assist customers in understanding their coverages and select the right products and services and help find best solutions to meet their personal financial needs. This is an excellent opportunity for you to start your career, and with our industry-leading training, you are sure to succeed. We offer many advancement opportunities, including Supervisor, Trainer, Talent Acquisition, and Operations Management. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. -------------- POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer satisfaction, you will need to be a confident, fully engaged team player who is dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: Handle inbound and outbound contacts in a courteous, timely, and professional manner Utilize knowledge base and training to accurately answer customer questions and sell appropriate products and services Listen to customers, understand their needs, and resolve customer issues Research systems to find missing information; coordinate with other departments to resolve issues as applicable Utilize systems and technology to complete account management tasks Accurately document and process customer orders in appropriate systems Follow all required scripts, policies, and procedures Comply with requirements surrounding confidential information and personal information Escalate customer issues to the appropriate staff and managerial for resolution as needed Attend meetings and training and review all new training material to stay up to date on changes to program knowledge, systems, and processes Adhere to all attendance and work schedule requirements CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge, you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications Must be 18 years of age or older High school diploma or equivalent Excellent organizational, written, and oral communication skills The ability to type swiftly and accurately (20+ words a minute) Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) Basic understanding of Windows operating system Highly reliable with the ability to maintain regular attendance and punctuality The ability to evaluate, troubleshoot, and follow-up on customer issues An aptitude for conflict resolution, problem-solving, and negotiation Must be customer service oriented (empathetic, responsive, patient, and conscientious) Ability to multi-task, stay focused, and self-manage Strong team orientation and customer focus The ability to thrive in a fast-paced environment where change and ambiguity prevalent Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment State or Federal work experience CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. DIVERSITY AND EQUALITY At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. DISCLAIMER The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.
    $28k-37k yearly est. Auto-Apply 60d+ ago
  • Manager, Real Estate Closing

    SECU 4.2company rating

    Remote job

    Job Description Who we are: At SECU, we put our employees first, recognizing that their well-being and professional development are vital to our success. By fostering a supportive and empowering work environment, our employees are committed to helping members achieve long-term financial security. They are also inspired to give back to the communities we serve by volunteering and spreading kindness, which reflects our core values and who we are as an organization. Every employee at SECU contributes to our members' financial well-being, and we'll always do what's right for our members, employees, and communities. Feel good about what you do. Belong to a place where you matter and can make a difference. What you will do: The Manager, Real Estate Closing, will be an organized and passionate leader with strong team-building skills to direct and oversee the efforts of our team of closing professionals. This role will have experience in closing, post-closing, funding, or lending with a background in operations management. This role is responsible for service level agreement (SLA) management and reporting, intercompany relationships and the development of their team. The Manager, Real Estate Closing, adheres to regulations and organizational policies, maintaining awareness and knowledge required to perform the duties of the position, including all aspects of the Bank Secrecy Act and related regulations, such as OFAC, and the USA Patriot Act, Fair Lending and Information Security. A day in your life might include: Ensures the closing team has the required resources to perform their daily job responsibilities. Manage closing employees' attendance, production, work quality, conduct, development, and complete performance reviews. Assign daily work to the team to ensure all SLAs are met. Monitor active closing and post-closing pipelines for all Real Estate Originations; including retail and wholesale first mortgage lending, and Home Equity lending. Ensures compliance with Credit Union underwriting guidelines and regulatory requirements including but not limited to: HMDA, RESPA, Reg Z, Reg B, Fact Act, and Safe Act. Evaluate, identify and assist with implementing process improvements within the department or across departments to elevate loan quality, employee experience, service level agreements (SLAs) and member service. Complete quality assurance reviews to ensure completion and accuracy of the pre-closing and post-closing processes. Effectively communicates department updates and opportunities. Additional Responsibilities may include: Keep informed of current industry standards, laws, regulations, and compliance. Resolve Closing related escalations. Responsible for closing specialist team's final testing results during system upgrades and enhancements. Monitors overtime and team financial performance. Identify root cause of process deficiencies and provide solutions to staff and management. Additional job-related projects and duties as assigned by management. What we need from you: Education Requirements Bachelor's degree or equivalent work-related experience Experience Requirements 4 years of work experience in first mortgage operations. 3 years of management experience required. Proven ability to create rapport and build teams within a remote work environment. In-depth knowledge of closing practices, mortgage documentation, recording practices and title/abstract legalities preferred. Knowledge of applicable state and federal laws related to originating residential real estate loans along with FHA, VA, and Agency underwriting guidelines required. Strong organizational skills and attention to detail with excellent communication skills, both oral and written. Ability to prioritize tasks or projects to meet deadlines. Forward-thinking approach and flexibility in a changing environment. Physical Requirements Must be able to remain in a stationary position, often standing or sitting for prolonged periods Must be able to lift up to 25 pounds Compensation Information: Offers will be commensurate with experience and education.This is a Grade G which has a salary range of $73,800 - $118,000, however, we typically hire at or below mid-point, which is $95,000 for this role. Other Compensation Includes: Annual corporate-wide incentive We provide comprehensive benefits, with a focus on total well-being: Medical, vision, dental benefits 401k plan with company matching Generous sick, vacation and personal leave And more...2025SECUBenefitsGuide.pdf SECU is committed to fostering a diverse, equitable, and inclusive workforce where all individuals are valued and respected. We take pride in providing equal opportunities for all qualified applicants regardless of race, ethnicity, national origin, gender, sexual orientation, gender identity or expression, religion, military or veteran status, or any other characteristics protected by law. #LI-ND1
    $73.8k-118k yearly 26d ago
  • Director, Commercial Operations, Polyphonic

    8427-Janssen Cilag Manufacturing Legal Entity

    Remote job

    At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at ******************* Job Function: Sales Enablement Job Sub Function: Sales Operations & Administration Job Category: Professional All Job Posting Locations: Santa Clara, California, United States of America Job Description: Johnson & Johnson MedTech is recruiting for a Director of Commercial Operations, Polyphonic. The preferred location for this position is Santa Clara, CA. Remote work may be considered on a case-by-case basis. Robotics and Digital Solutions, is part of Johnson & Johnson Med Tech. At Johnson & Johnson Robotics and Digital Solutions, we're changing the trajectory of health for humanity, using robotics and software platforms to enhance healthcare providers' abilities and improve patients' diagnoses, treatments, and recovery times. Johnson & Johnson Robotics was established in 2020 and comprises three key med-tech platforms: Flexible Robotics (MONARCH ), Surgical Robotics (OTTAVA™), and Polyphonic™ Digital Solutions. Join our collaborative, rapidly growing teams. You'll collaborate on breakthrough medical technologies that unite multiple subject areas to build a connected digital ecosystem that advances medical professionals' skills and improves patient outcomes. The Director of Commercial Operations is a key role that supports Commercial Operations for MedTech Digital. We are seeking a strategic and execution-oriented Director of Commercial Operations to drive global business results for our Polyphonic digital ecosystem. This Director will shape our go-to-market infrastructure, commercial operating models, and sales enablement across both standalone Polyphonic enterprise software and Polyphonic software that is connected to JJMT devices across the Surgery portfolio. Responsibilities include but are not limited to: Collaborate cross-functionally with key internal stakeholders and sales leaders in the business and MedTech Digital to facilitate successful go-to-market and commercial activities and ensure policies and procedures align and complement each other (eg for Launch Excellence programs). Project manage GTM readiness for new digital offerings- ensuring upstream alignment, contract readiness, field preparation, and launch execution discipline. Develop processes for utilizing metrics to generate insights that help senior management and sales leaders identify and understand the business drivers of key accounts and sales trends and build accurate sales forecasts Execute SKU/pricing decisions, including creating discounting frameworks and running decision desks for resolution of issues during sales process Drive sales reporting processes that produce accurate and consistent results and contribute to the creation of sales performance dashboards that allow sales team members and business to monitor sales forecasts, track key performance indicators, and ensure continuous improvement. Build and maintain sales enablement toolkits, including building and leading sales training and field onboarding for digital selling and creating playbooks, value assessments/calculators, and demos. Provide insight regarding the selection and deployment of enabling resources and technologies including customer relationship management systems, performance tools, incentive management, and order-to-cash, including being the lead person into J&J's Project Butterfly. Lead the day-to-day use and maintenance of selected tools. Responsible for managing operational aspects of their team (e.g., budget, performance, and compliance), as well as implementing workforce and succession plans to meet business needs. Proactively creates a purpose driven environment by aligning Johnson & Johnson's Credo and Leadership Imperatives with the strategies and goals of the team and enterprise. Qualifications: Education: A minimum of a bachelor's degree within business, marketing, or relevant discipline is required. Advanced degree is preferred Skills and Experience: A minimum of 10+ years of relevant business experience with an emphasis on commercial operations Strategic thinker who is also highly operational and execution-driven Experience with launching and selling subscription products or digital solutions, preferably within Healthcare Strong understanding of MedTech business processes, sales models, functional alignment, and customer dynamics, including scaling commercial processes across matrixed organizations Experience in developing and utilizing metrics, forecasts, and KPI's to generate insights to forecast sales, monitor sales performance, and continuously improve Competence with Customer Relationship Management and analytics tools Ability to influence and partner cross functionally, with good communication skills and a change leader mindset comfortable with shaping culture, skills, and ways of working in the digital space Excels in environments with ambiguity, transformation, and cross-functional complexity Other: This role will be based out of Santa Clara, CA. and may require up to 25% travel (domestic and international) Remote work may be considered on a case-by-case basis The anticipated base pay for this role is $146,000 to $251,850 For candidates based out of the Bay Area, CA. the anticipated base pay range is $167,000 to $289,800 Join our dynamic team and play a key role in redefining surgical care globally! Apply now to make a difference with Johnson & Johnson MedTech. Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center (********************************) or contact AskGS to be directed to your accommodation resource. Required Skills: Preferred Skills: Commercial Awareness, Competitive Landscape Analysis, Customer Relationship Management (CRM), Data Savvy, Lead Generation, Market Research, Mentorship, Operations Management, Performance Measurement, Process Improvements, Sales Enablement, Sales Support, Sales Training, Stakeholder Engagement, Tactical Planning, Technical Credibility The anticipated base pay range for this position is : Additional Description for Pay Transparency:
    $167k-289.8k yearly Auto-Apply 11d ago
  • Intern - Associate Portfolio Executive - Summer 2026

    C.H. Robinson 4.3company rating

    Grandview Heights, OH

    **This internship starts in the late spring/summer of 2026 and is designed for junior year undergrad students** . Are you ready to launch your career in business development and account management? Join us as an Associate Portfolio Executive intern at C.H. Robinson, where you'll play a crucial role in helping some of the world's most prominent companies achieve their business goals. As part of our team, you'll engage directly with clients, learning how to build strong relationships and provide innovative solutions to optimize their supply chains. This paid internship will start with an interactive onboarding program where you'll gain insight into C.H. Robinson's industry-leading technology, business development strategies, and customer-centric culture. You'll be integrated into our sales team, giving you hands-on experience in driving business growth, and delivering exceptional service to our diverse client base. Throughout the program, you will gain real-world experience, receive mentorship from experienced professionals, and have the opportunity to build a strong network within the logistics and transportation industry. By the end of the summer, you'll have sharpened your strategic thinking, communication, customer relationship management, and project management skills while contributing to impactful initiatives that drive success for both our clients and C.H. Robinson. **Responsibilities:** + Work along-side industry professionals to learn internal business processes and supply chain best practices + Build strong relationships internally across teams and externally with customers, carriers, and suppliers + Learn and effectively use best-in-class technology systems, including our proprietary global supply chain platform, Navisphere + Learn and apply skills across multiple areas of the transportation and logistics industry, including but not limited to: sales and negotiation, operations management, and transportation information systems **Required Qualifications:** + Excellent communication skills, verbal and written + Ability to thrive in a deadline-driven, team environment, while also delivering independent results + Relationship building skills + Driven, enthusiastic, and highly motivated + High attention to detail and ability to multitask **Preferred Qualifications:** + Values a diverse and inclusive work environment + Undergraduate education at a Junior or Senior level (pursuing a business, sales, marketing, supply chain, communications, or related major is a plus) Be a key player in the action! Apply now to start your journey with C.H. Robinson, where your ideas and enthusiasm can make a difference. We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience. **Compensation Range** $15 - $30 per hour The base pay range displayed on each job posting reflects the minimum and maximum base pay for the position across all U.S. locations. Your individual base pay within this range is determined by work location, which takes into account geographic cost of labor, and additional factors, including job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation. Questioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we're building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit! **Equal Opportunity** C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We're committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected. EOE//Disabled/Veteran **Benefits** **Your Health, Wealth and Self** Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including: + Two medical plans (including a High Deductible Health Plan) + Prescription drug coverage + Enhanced Fertility benefits + Flexible Spending Accounts + Health Savings Account (including employer contribution) + Dental and Vision + Basic and Supplemental Life Insurance + Short-Term and Long-Term Disability + Paid and floating holidays + Paid time off (PTO) + Paid parental leave + Paid time off to volunteer in your community + Charitable Giving Match Program + 401(k) with 6% company matching + Employee Stock Purchase Plan + Plus a broad range of career development, networking, and team-building opportunities Dig in to our full list of benefits on OUR CULTURE (************************************ page. **Why Do You Belong at C.H. Robinson?** C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $22 billion in freight under management and 19 million shipments annually, we are one of the world's largest logistics platforms and rank in the FORTUNE 200. We've been an innovator in logistics for over 100 years. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world's economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers' businesses. As a responsible global citizen, we contribute millions of dollars to support causes that matter to us and our people. FORTUNE has named C.H. Robinson one of the World's Most Admired Companies 2024, showcasing our position as a leader in our industry. Our commitment to excellence is further affirmed by being named a Great Place to Work 2023-24 by the Great Place to Work Institute, one of Forbes' Best Employers for Diversity and one of America's Greatest Workplaces in 2023 by Newsweek. Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world. For more information, visit us at ****************** .
    $15-30 hourly 60d+ ago
  • Business Program Manager

    BDS Connected Solutions

    Remote job

    At a Glance We are seeking a Business Program Manager who is located in the Western or Central time zone to support operations across the Partner Experiences team within Microsoft. This role will work directly with the Senior Director of Partner Experiences to ensure operational excellence, business continuity, and strong cross-team execution. You will manage priorities, orchestrate complex schedules, create high-impact executive presentations, and support initiatives that strengthen how the team delivers for our Microsoft client. The ideal candidate has experience in project management, business operations, or executive support, ideally within a consumer electronics, technology, or retail brand environment. Because this role has high visibility with Microsoft stakeholders, the right candidate must demonstrate exceptional communication, professionalism, and the ability to collaborate seamlessly with internal teams, partner agencies, and cross-functional leaders. Whether you're applying with Apollo, BDS, MAG, White Hawk, or BTR, you're joining the same team: Channel Partners. One network. One purpose. One great place to grow. Minimum Pay USD $83,000.00/Yr. Maximum Pay USD $85,000.00/Yr. What We Offer * Competitive pay with bonus potential * Health and wellness benefits plans * Flexible vacation and holiday policies * Paid parental leave * 401(k) with employer matching * Technology allowance * Referral bonus * Tax savings with flexible spending accounts for parking, transit, dependents, and healthcare costs * Opportunity to work with a growing company that actively rewards and promotes its employees What You'll Do * Support the Partner Experiences Senior Director with administrative activities, including meeting agendas, facilitation, calendar management, and action-item follow-up * Serve as the operational backbone for the team-ensuring meetings, milestones, and deliverables stay aligned and on track * Maintain confidentiality and demonstrate sound judgment when handling sensitive information * Own the Partner Experiences deliverable calendar, workback schedules, and milestone tracking for key initiatives * Drive accountability by ensuring cross-functional teams are aligned on priorities, timelines, ownership, and risks * Support the creation and management of Rhythm of Business (ROB) processes, team cadences, and workflow systems * Facilitate the development of executive-level PowerPoint decks, including structure, storytelling, data visualization, and design. * Compile and synthesize input from multiple stakeholders to create cohesive, compelling narratives for Microsoft executive audiences * Ensure all communication reflects brand voice, quality standards, and message clarity * Partner closely with internal stakeholders, agencies, and Microsoft teams to support the development and execution of PE initiatives * Remove roadblocks, escalate challenges, and proactively identify interdependencies across workstreams * Serve as a point of contact for operational questions and coordination across teams * Identify opportunities to streamline processes, introduce efficiencies, and strengthen team operations * Support onboarding of new team members and ensure systems, documentation, and processes are up to date * Manage or support usage of key tools (e.g., Teams, OneNote, SharePoint, Workfront, Smartsheet, etc.) * Work within assigned project hours and budgets * Support ad-hoc projects or strategic initiatives as assigned by leadership * Demonstrate flexibility, adaptability, and a willingness to take on new challenges What You'll Bring Experience and Education: * Bachelor's degree in business administration, project management, operations management, or process/change management * 3+ years of experience in project management, business operations, program management, or executive support * Strong communication skills, including experience supporting senior leaders or executives * Demonstrated ability to manage multiple priorities under tight deadlines * High proficiency in Microsoft Office Suite (PowerPoint, Excel, Outlook, Teams) * Experience managing cross-functional projects or stakeholders * Strong organizational and time-management skills with excellent attention to detail * Experience managing multiple projects and coordinating projects with multiple departments and agency staff members over varying deadline scales and time zones Skills and Attributes: * Experience working within Microsoft or other large, matrixed organizations * Background in consumer electronics, retail, field marketing, or channel environments * Familiarity with budgeting, forecasting, or basic financial operations * Experience with Workfront, Smartsheet, Asana, or similar project management tools * Strong storytelling and design skills for executive presentations Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to: * Regularly talk, sit, stand, walk, and bend over * Repetitive use of hands/arms, repetitive use of legs and grasp * Continuous hand/eye coordination and fine manipulation Important Information The pay range for this position is based on a variety of factors, including but not limited to relevant experience, education, skills, internal equity, and market data. Final compensation will be determined during the interview process and may vary based on individual qualifications and business needs. All compensation will comply with applicable federal, state, and local minimum wage laws and regulations. We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. CCPA Privacy Policy for CA Residents BDS Connected Solutions. ("BDS") is an equal opportunity employer in every aspect of employment, including but not limited to; selection, training, development and promotion of the most qualified candidates and employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by state or local law. BDS is committed to equal employment opportunity in all other privileges, terms and conditions of employment that may not be covered in this statement. BDS is an at-will employer. BDS Connected Solutions offers a complete suite of Connected Commerce solutions that blend Advocacy, Training, Retail, Virtual, Experiential, and Digital environments to influence the modern buyer, regardless of where they are on their shopping journey. Since 1985, BDS has been inspired by innovation; as we continue to evolve as a trendsetter in today's disruptive market, we enable our clients to do the same. Our industry-leading experts never stop working to discover, design, and deploy custom buying solutions that empower brands to achieve and exceed their unique sales goals. BDS is headquartered in Irvine, California with a regional office in New York City, New York. Visit us at ******************** for more information.
    $83k-85k yearly Auto-Apply 19d ago
  • Bus Office/Client Liaison-Remote

    Tricore Reference Laboratories 4.6company rating

    Remote job

    Scheduled shift: Monday-Friday 8am-5pm and other shifts as needed. Serves as a liaison between the Business Office and Clients by developing and conducting specific training and job aides for Clients specific to the needs of the Business Office. Works with Sales and Service to establish direct contact with Clients to implement and monitor training. Performs monthly requisition audits to promote accurate and consistent documentation of patient demographic, insurance and diagnosis information from Clients. Reports findings to Directors of Revenue and Billing, Sales and Marketing and CFO. Develops and conducts training programs for off site and core lab facility employees as they relate to Business Office needs and procedures. Weekly travel with occasional overnight stays required. ESSENTIAL FUNCTIONS: 1. Serve as a liaison between Business Office staff and external Clients to effectively communicate issues and facilitate effective issue resolution. 2. Conduct monthly quality assurance reviews on Clients and create reporting mechanism to provide results to Clients. 3. Communicate results of Client review monthly to management and identify areas of improvement. 4. Develop standardized training materials for external Clients as they pertain to the needs of the Business Office. 5. Coordinate and facilitate large group in-services for our external clients to train on coding and patient/insurance demographic needs of the Business Office. 6. Conduct follow-up reviews once Client has been educated to monitor progress. 7. Coordinate with Sales and Service reps the marketing of Client education services. 8. Maintain up-to-date knowledge of Business Office requirements such as patient demographics, insurance entry, diagnosis entry, Compliance and ABN generation. Adjust training program content as necessary to incorporate new requirements. 9. Work with Information Technology in regards to system issues, testing and implementation of system upgrades as they pertain to patient registration and billing. Communicate updates to Business Office and Operations management/trainers. 10.Participate in Training of Sales and Service teams as necessary to communicate changes and updates as they relate to the requirements of the Business Office. 11.Provide guidance and direction to clients with support from the Business Office/Front End Liaison to coordinate the front-end registration process with off sites and facilitate the training of registration staff as they relate to the Business Office billing requirements and compliance. 12.Coordinate with the Sales and Information Technology departments during the implementation of client Electronic Medical Records (EMRs) to ensure all TriCore billing and coding issues are addressed. The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified. MINIMUM EDUCATION: Associates degree with a concentration in business, accounting or finance. MINIMUM EXPERIENCE: Meet one of the following: In lieu of degree, a combination of education and experience equivalent to eight (8) years relevant experience in health care business office environment. In lieu of degree, a combination of education and experience equivalent to seven (7) to nine (9) years relevant medical billing/collections experience with at least one (1) year of TriCore experience. OTHER REQUIREMENTS: Knowledge of health care industry, provider billing practices, medical terminology, and third-party reimbursement. Understanding of contract payor policies and procedures. Expertise in ICD-9, CPT-4, and HCPCS coding requirements. Two (2) years training experience. Intermediate knowledge of Microsoft Excel. Must have valid drivers license and be insurable by lab insurance carrier.
    $41k-63k yearly est. 60d+ ago

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