Operations Support jobs near me - 172 jobs

The Manager of Warehouse Analytics leads a team focused on developing and delivering analytical tools, insights, and reporting that empower warehouse operations teams to measure performance, monitor operations and identify improvement opportunities. This role owns the governance and evolution of key performance indicators (KPIs), ensures data integrity across systems, and partners closely with operations and finance leaders to drive data-informed decision-making. The ideal candidate will have warehouse operations experience and will be highly skilled in MicroStrategy, SAP ERP, and PkMS WMS, with a strong foundation in data governance, analytic tool/model creation, and cross-functional collaboration. Why You Belong Here At Victoria's Secret & Co, you'll join a world-leading specialty retail brand recognized globally for innovation and excellence in lingerie and fashion. You'll work alongside industry leaders to set the standard for what a retail brand can achieve, placing customers at the center of everything we do to create products and experiences that bring them joy. We believe everyone deserves a place where they truly belong. We celebrate individuality and know that your passion, experience, and unique perspective strengthen our team and business. Here, you'll be empowered to perform, grow, and engage through unmatched opportunities to develop your skills, gain real-world experience, and learn from the best in the business. Key Responsibilities: * Analytics Development & Enablement: * Build and maintain scalable dashboards, reports, and analytical models that support warehouse operations teams in identifying trends, bottlenecks, and improvement opportunities. * Ensure analytics are intuitive, actionable, and aligned with operational and financial priorities. * Identify opportunities to leverage AI and Machine Learning to reduce cost and improve warehouse efficiencies. * KPI Ownership & Performance Measurement: * Define, maintain, and evolve warehouse KPIs across all VS&Co DC's in partnership with operations and finance teams. * Ensure consistent reporting and interpretation of metrics across systems and stakeholders. * Data Governance & Quality: * Establish and uphold data governance standards to ensure accuracy, consistency, and reliability of warehouse data. * Collaborate with IT and business partners to maintain trusted data sources and definitions. * Cross-Functional Partnership: * Partner with warehouse operations to interpret data and uncover actionable insights. * Collaborate with Finance to align operational metrics with financial impact, support budgeting and forecasting, and validate cost-saving opportunities. * Technology & Tools: * Leverage MicroStrategy for BI reporting and visualization. * Integrate and analyze data from SAP ERP, PkMS WMS, Labor Management, Transportation Management, Kronos and other warehouse applications to provide a comprehensive view of warehouse performance. * Support automation and digital enablement initiatives through advanced analytics. * Team Leadership & Development: * Lead, mentor, and develop a team of warehouse-focused analysts. * Foster a culture of curiosity, collaboration, and continuous improvement. Click here for benefit details related to this position. Minimum Salary: $96,500.00 Maximum Salary: $131,775.00 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications Qualifications: * Bachelor's degree in Supply Chain, Data Analytics, Industrial Engineering, Finance, or related field (Master's preferred). * 5+ years of experience in warehouse analytics, operations support, or supply chain data analysis. * Hands-on experience with MicroStrategy (or similar Business Intelligence platform), SAP ERP, and PkMS WMS. * Strong proficiency in SQL, Excel, and data modeling. * Expertise with R, Python, and statistical programming for advanced analytics and modeling. * Experience presenting data, models, and analysis to warehouse leadership to support strategic and operational decisions. * Proven ability to translate data into insights that drive operational and financial decisions. * Proven leadership experience both developing people and delivering results. * Project management skills and demonstrated ability to leverage them to deliver results. * Excellent communication and stakeholder engagement skills. * Superior organization and attention to detail Preferred Skills: Experience in Lean Six Sigma or other continuous improvement methodologies. * Familiarity with machine learning or AI applications in logistics. * Strong understanding of data governance frameworks and KPI lifecycle management. * Ability to manage multiple priorities in a fast-paced environment. #LI-SM1 We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.

Title: Marketing Coordinator (part time) Company: Fortune 100 Food & Beverage Manufacturing (FuseGlobal has worked with this company for 20 years) expected to run longer) Schedule: Part time / Approx 10-12 hours per week, flexible on days POSITION SUMMARY: We are seeking a detail-oriented and proactive Marketing Operations Support professional to provide administrative and project management support to the marketing director, including managing label approvals, creative asset routing, rendering requests, and other marketing operations tasks. PRIMARY RESPONSIBILITIES: Provide administrative and project management support to the Director of Marketing, Nature Bounty, including assisting with assigned projects and following up with cross-functional teams for information and support. Facilitate the team's migration into Content Hub, including managing routing and approval processes for labels, creative asset tracking, rendering requests, and coordination of product samples. Assist in maintaining organized workflows and documentation to ensure timely completion of marketing operations tasks. QUALIFICATIONS AND SKILLS: Requirements & Education: Associate or bachelor's degree required Experience: 2-3 years of executive administrative support or equivalent experience. 2+ years of experience supporting marketing functions preferred. Key Competencies & Skills: Functional Skills: Demonstrated ability to support executive leadership teams. Strong multi-tasking skills in a high-demand environment. Advanced proficiency in Microsoft Office and SAP. Operating Skills: Exceptional organizational skills with strong attention to detail. Customer service-oriented mindset. Ability to perform effectively in a fast-paced environment. Energy & Drive: Results-oriented with initiative to take ownership of projects and deliver on schedule. Organizational Positioning: Strong written and verbal communication skills. Ability to present professionally and collaborate effectively within a matrix organization. Personal & Interpersonal Skills: Skilled at building and maintaining effective peer relationships. COMPENSATION AND BENEFITS: $28.50 per hour + Overtime Medical insurance Dental insurance Vision insurance 401(k) Disability insurance ABOUT FuseGlobal: FuseGlobal is a partnership of people and brand-leading companies, working together to make things run better. For 25 years we have brought functionality to complex business and production processes and supply chains, resulting in enterprises that run smarter and more sustainably. Interested in digital manufacturing, industrial engineering, supply chain management, all-things tech, and energy & the environment? This is where we live. Engage with us! #LI-Remote #LI-FG

Job DescriptionAbout Revive Environmental Technology Revive Environmental Technology, LLC ("Revive") is a mission-driven environmental technology company focused on delivering rapid, permanent solutions for PFAS and other persistent environmental contaminants. Our flagship PFAS Annihilator systems are built on patented supercritical water oxidation (SCWO) technology and are setting a new standard in liquid waste destruction, including PFAS-laden AFFF concentrates and complex organic waste streams. Position Overview We are seeking a Mechanical Engineer Intern or Co-Op to further develop and scale our PFAS Annihilator SCWO technology. The position is based in Columbus, OH. The role reports to the Chief Technology Officer. How an internship or Co-Op would be different with Revive than other companies is we give real world challenges to solve to each team member, interns and Co-Ops included. Your work would be on a project that has meaningful contribution to Revive as a growing young company, and the learning opportunities are fast paced and mission critical. Key Responsibilities for your projects could be: Engineering Design & System Development Design, prototype, and iterate mechanical components and subsystems for Annihilator systems and support equipment. Assist in the selection and specification of mechanical equipment including pumps, valves, fittings, and materials for high-temperature/high-pressure environments. Support assembly, fit-up, and testing of newly fabricated equipment; identify and resolve mechanical interferences and installation issues. Operations Support and Troubleshooting Collaborate closely with site operators, technicians, and engineers to support day-to-day operations of the SCWO systems. Investigate and resolve mechanical failures or equipment anomalies, conducting root cause analyses and implementing corrective actions. Develop and implement maintenance procedures, equipment setup guides, and operating protocols for mechanical systems. R&D and Process Optimization Collaborate with chemical/process engineers to translate theoretical concepts into testable mechanical solutions (e.g., injection hardware, quench systems, thermal shielding, brine handling). Analyze test results, identify trends, and recommend mechanical or operational changes to increase system uptime, throughput, or maintainability. Assist in designing and executing long-duration reliability tests to characterize mechanical component performance over time under SCWO-relevant conditions. Required Qualifications Knowledge and/or experience in process engineering design. Strong safety record and mindset. Experience with CAD modeling Excellent problem-solving and cross-disciplinary collaboration skills. GPA of a 3.0 or better Preferred Qualifications Prior coursework with a "B" or better grade in Thermodynamics and Fluids Experience / prior exposure to sensor and actuator selection and integration Industrial experience. Familiarity with PFAS chemistry. Background in thermal reaction systems, heat integration, and fluid mechanics. Experience with fabrication, manufacturing, and good lab practices. Why Join Revive Contribute directly to solving one of the most pressing environmental challenges of our time. Work alongside an agile, mission-driven team combining deep science with practical field engineering. Be at the center of scaling up one of the first proven PFAS destruction systems to national and international markets. Competitive compensation and growth opportunities in a fast-scaling cleantech company.

As a member of the Customer Success team, you'll be crucial in providing excellent service to our ecosystem of customers as well as creating, growing, and maintaining close relationships with our top customers to ensure their events are as successful as possible. This role requires a lot of customer interaction and communication. This is a full-time, salaried position. The Community Engagement Specialist will have a work week of Monday - Friday, with a general expectation of being available during business hours (9am - 5pm EST) and periodically on nights and weekends to support Event Organizers managing various events. Here's what you'll do Maintain a positive, empathetic, and professional attitude toward customers. Communicate with customers across channels (email, phone, virtual meetings, and community forums) with professionalism, empathy, and clarity. Become an expert on the Eventeny product. Be able to relay that product knowledge effectively, including coming up with creative solutions to challenging problems. Keep records of customer interactions, transactions, comments, and complaints. We're looking to expand our team to help our implementation and onboarding team pod. In this role you may be tasked with specializing in supporting Onboarding, Technical Support & Hardware Operations Support. Support customer onboarding by guiding new organizers through setup, training, and successful first-event launches. Collaborate with the Hardware Operations and Technical Support teams to resolve customer issues efficiently and ensure seamless event execution. Develop and share educational resources-such as help articles, webinars, and community discussions-to empower customers and reduce friction. Maintain accurate documentation of customer interactions, feedback, and system issues to inform process and product improvements. Serve as a bridge between customers and internal teams by relaying insights, identifying patterns, and advocating for enhancements. Occasionally travel to support on-site events or represent Eventeny at conferences and community gatherings. Ensure customer satisfaction and provide excellent conversational customer support. Here's what we are looking for Empathy and compassion in handling clients. Excellent verbal and written communication skills. Ability to quickly identify challenges and brainstorm solutions. High level knowledge of G-Suite products, including Gmail, Google Sheets, and Google Docs. Familiarity with HubSpot, Zendesk, and Slack. Benefits of Working for Us Flexible schedule. Unlimited Paid Time Off - yes, really! Fully remote. Comprehensive health insurance. Vision and dental insurance. Group Life Insurance. Quarterly employee bonuses. Yearly company retreat. Potential for customer event access. Company provided laptop and general office supplies. Compensation This is a full-time position with a base salary range of $45,000 - $55,000 with benefits and quarterly bonus. The final offer will be determined by multiple factors including candidate experience and expertise. This is a fully remote position.

In the Technology division, we leverage innovation to build the connections and capabilities that power our Firm, enabling our clients and colleagues to redefine markets and shape the future of our communities. This is a Workplace Operations & Support III position at the Director level, which is part of the job family responsible for delivering efficient technical support and ensuring smooth operations of the organization's workplace environment for end-users, including hardware, software, and network resources. Morgan Stanley is an industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions, and individuals around the world achieve their financial goals. Interested in joining a team that's eager to create, innovate and make an impact on the world? Read on. Role Profile Workforce Services (WS) is a dynamic and fast-paced area within the firm's Enterprise Technology & Services division. We are responsible for delivering high quality technology solutions and support functions to our internal end users. Our goal is to ensure end users across the firm can perform their job efficiently with minimal to no interruption. We are seeking a Team Leader to help the lead and shape the service desk population through adhering to the firm's core values. The ideal candidate will be a visionary and leader for their team, motivating and coaching team members with the goal of providing world class customer service. What you'll do in the role: * Responsible for the oversight of the Service Desk Professionals servicing the Morgan Stanley population * Provide timely feedback, training, and coaching 70% of the time with a focus on driving incident restoration with a World Class Service experience * Responsible for interviewing and onboarding top talent * Conduct performance management in an effort to drive the metrics set out by the Service Desk including First Contact Resolution and Customer Satisfaction rates * Monitor agent productivity as well as operational excellence and how it impacts the Service Desk Service Level Agreements * Oversee outages, leverage tools when volumes are at peak and escalations occurring, which would include ServiceNow, Service Desk Knowledge, Remote Assistance among others, in an effort to resolve our internal population What you'll bring to the role: * 4+ years previous call-center experience or equivalent required in a technical or customer service field * Previous Service Desk Experience * Experience with Microsoft Office products, Windows 10, and general office computing tools required * Passion for providing feedback & coaching * Excellent written and oral communication skills * Excellent time management skills * Excellent Problem-Solving Skills * Experience with Microsoft Office Products, Windows 10, and general office computing tools WHAT YOU CAN EXPECT FROM MORGAN STANLEY: We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste ***************************************************** into your browser. Expected base pay rates for the role will be between $70,000 and $105,000 per [hour/year] at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).

Summary/ObjectiveThe Operations Support Analyst I acts as a customer advocate, triaging, and resolving issues and escalating support issues to appropriate personnel. Provides primary support to internal end users related to hardware, software and administrative issues. Works closely with Operations Support Analyst II and Staff Analyst on troubleshooting complicated support issues and technical development. Essential Functions Responsible for handling user requests that come in via phone and IT service management system with white-glove customer service experience. Answers, evaluates, and prioritizes service requests received via multiple service channels which can include ticketing systems, phones, and chat for users' various needs. Act as customer advocate, researching, troubleshooting and pushing for thorough resolution of issues in a timely manner. Responsible for communicating plans, progress, and issues in a timely manner to appropriate personnel, including follow-up to end users. Responsible for recording issues using standard ticketing system and maintain historical records for related problem documentation. Troubleshoot and support proprietary software programs as well as third party software and applications. Troubleshoot hardware in a retail or business environment which can include but not limited to desktops, laptops, tablets, payment terminals, and store technology. Supports VIP level requests with elevated customer service. Available to travel to headquarters and retail locations periodically for training or special projects. Responsible for adhering to company documented processes and reporting discrepancies to appropriate personnel. Competencies Customer Focus: Knowing the (internal and external) customer business needs and acting; accordingly, anticipating customer needs and giving high priority to customer satisfaction and customer service. Adaptability: Maintaining effectiveness in reaching set goals by adapting to changed circumstances, tasks, and responsibilities. Oral Communication: Shaping and expressing ideas and information in an effective manner. Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines. Teamwork: Working as a productive member of a cohesive group toward a common goal and contributing to team development and effective team dynamics. Usage of Technical Expertise: Acquiring and applying technical and functional knowledge in one's own technological area of specialty. Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology. Results Orientation: Being persistent and showing perseverance on achieving concrete and tangible results out of personal responsibility; getting optimum results from situations and being ready to act and show tenacity in case of obstacles or resistance. Supervisory ResponsibilityThis position has no supervisory responsibilities. Work EnvironmentThis job operates primarily in a professional remote environment with travel to headquarters and retail locations as needed. Physical DemandsMust be able to perform repetitious hand/eye movement. Must be able to sit for long periods of time. Must be able to utilize a monitor/screen for long periods of time. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Position Type/Expected Hours of WorkThis is a full-time position. Days and hours of work are dependent upon business needs. May have an opportunity for additional hours based on projects or business needs. Travel 1 - 10% Required Education and Experience High School diploma or equivalent experience required. Preferred Education and Experience AS degree in technical field. 1-year minimum verifiable technology support. Industry N+ / A+ / S+ certifications. Experience with Microsoft and IOS operating systems. Experience with Active Directory. Basic knowledge of Networking. AAP/EEO StatementReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Gabriele Consulting Group is now hiring an early-career Business Analyst / Project Manager to support a long-term project for one of our clients. This is a great opportunity for someone who is eager to develop career-building skills in an environment that provides training and mentorship from senior leaders in business analysis, business processes and modern technology. Some foundational business analysis experience is required for this position (advanced Excel, some experience with reporting tools like Tableau), although most of the skills needed can be acquired on the job. And while some experience working within a legal department could be beneficial for this role, we are most interested in finding someone who is highly analytical with well-rounded communication skills and the ability to work independently . We'll provide training on the specific processes and tools needed to be successful in this role. About GCG For more than 20 years, Gabriele Consulting Group Inc. (GCG) has provided mid-size and large organizations, including companies in the Fortune 50, with strategic guidance and hands-on support in solving their most complex challenges where technology intersects with transformational business objectives. With deep expertise in mergers, acquisitions and divestitures, data governance, legal sourcing and eDiscovery services, GCG is uniquely positioned to bridge the gap between tech teams and business unit leaders to improve performance, mitigate risk, and realize significant cost savings. Our goal is to provide clients with sustainable strategies, technical solutions and optimized processes, which drive profitability and competitiveness. GCG is guided by our mission, vision, and values which unite us through a common goal, and exist to multiply the impact our clients have in the world by removing the obstacles that stand in the way of achieving their greatest potential. Mission: Through a hands-on consulting approach, we solve complex problems and build sustainable capabilities for our clients. Vision: We are a deeply integrated, trusted partner for a select few of the world's most impactful companies. Core Values: Hands-on- We differentiate from others in the consulting industry by rolling up our sleeves to get the work done, not just making recommendations without follow-through. Human-Centric - We understand the competing priorities within organizations and across departments and we customize our solutions, taking into account the unique needs of all of the people involved. Integrated - We don't just operate as an outside consultant; our model of internal consulting allows us to embed our team members in our client organizations, improving our ability to deeply understand the needs, develop customized solutions and implement sustainable improvements. Accuracy - We take pride in tending to the details because we know our clients need to focus on the big picture, and we know accuracy is key to building trust. Sustainable Growth - We help our clients build sustainable capabilities by teaching them how to maintain the solutions we develop, thus reducing their dependence on us, and we sustain our own growth by identifying new ways to add value . Learn more about us: GCGstrategy.com Why Join Us At GCG, you'll enjoy: Being a part of a small, collaborative consulting firm while also gaining experience in a large, publicly traded company (our client) Fully remote work with some flexibility on hours Mentorship and training to help you develop your skills in business analysis, business processes, and working with powerful technology Opportunities to sharpen your project management and communication skills in a fast-paced, high-visibility environment Gaining valuable experience and building a strong resume for future endeavors in consulting, legal, and IT-focused fields Position Summary: This position will support our client's efforts in eDiscovery and legal hold. In case these terms are new to you, here are definitions: E-Discovery is a form of digital investigation that searches for evidence in email, business communications, and other data that could be used in litigation. A legal hold is a process used to preserve all forms of potentially relevant information when litigation is pending or may be reasonably anticipated. While this position is an employee of the GCG team, this person will be working closely with multiple team members in our client organization. The following is the job description provided by our client: Description: The eDiscovery Analyst (“Analyst”), a member of the Global Legal Organization, will report to the Manager, eDiscovery Legal Hold. The Analyst will support system, analytical, and business process execution for both Legal Hold (LH) and eDiscovery Information Governance (IG) programs. Specific responsibilities include data analysis and generating custom reports; system testing and validation; developing, coordinating, and executing legal hold processes; and maintaining documentation. The position involves routine engagement with eDiscovery Leadership, attorneys, paralegals, records management professionals, external contractors, vendors, and information technology associates. Key Responsibilities: Support execution and continuous program improvement of LH and IG program activities and processes in a manner that emphasizes a client-centric approach and maintains the privileged and confidential nature of processes, documentation and communications. Review and respond to custodial, records manager, and case team legal hold inquiries; perform legal hold keyword searches and report results to eDiscovery team members Research and compile data analyses, support team in development of legal hold distribution lists, and support reporting and updates to a custom reporting module Identify, report, troubleshoot, and provide support to Manager, eDiscovery Legal Hold of resolution of Legal Hold System performance and/or data issues, as necessary Prepare materials and assist Manager, eDiscovery Legal Hold in driving vendor meetings (resolve system issue tickets, business reviews, reporting on operational vendor performance) and recommend system enhancements from a system user perspective Support UAT (User Acceptance Testing) for system implementations or updates to existing systems; support UAT script testing and propose enhancements and summarize findings for eDiscovery Manager, Legal Hold Operations Partner with eDiscovery Manager, Legal Hold and IT to perform quality control for legal hold system data integrations and to evaluate and develop new capabilities in support of the legal hold program Execute internal recurring processes, including activities to support reminders and updates to legal hold notices and system owner notifications, timely escalate issues to eDiscovery Manager, Legal Hold. Support maintenance and enhancement of existing Legal Hold and Information Governance program documentation Develop new Legal Hold processes and documentation, review and implement with eDiscovery Manager, Legal Hold Operations Support identifying non-custodial data sources (NCDS) for related matters with legal hold(s) Prepare and deliver presentations that include custom data analysis, graphs, charts, and other methods to summarize and present data Analyze data, and generate custom reports using MS Excel to report, leverage data learnings to propose operational solutions for management Design and implement process efficiencies via automation and available technologies (Microsoft Flow/Automate, Excel macros/VBA, Excel formulas, etc.) Maintain company confidentiality including confidentiality of company processes & protocols Qualifications: A minimum of a Bachelor's Degree is required; preferably with an emphasis on business, legal, and/or Information Technology. A minimum of 1 years' experience working within a corporate law department, law firm, legal hold software or litigation technology company, or within a corporate setting involving application(s) is preferred. Requires strong data analytics experience to successfully organize, analyze, and interpret data to identify opportunities and influence business operations. Proficiency in Microsoft Office applications such as Word, PowerPoint, SharePoint, and Excel, including knowledge of utilizing Pivot Tables, writing/managing formulas, and understanding of macros/VBA is required. Experience in any reporting tools like Tableau, Cognos, etc. is required. User Acceptance Testing (UAT) experience is a plus. Ability to readily adapt to new technologies and processes is required. Experience creating and making presentations (including summarizing large data analysis) is preferred. Must be a solution oriented professional with a focus on collaboration; must utilize positive communication and employ diplomatic client facing skills. Organizational, project management, and written and oral communication skills are required. Must be able to work in a highly matrixed environment We value diversity and commit to making hiring decisions based on the skills and traits needed to be successful in this role. We are an equal opportunity employer and we welcome your application!

About Us Apollo is a Mission-Critical Infrastructure Engineering, Construction, Commissioning, and Operations Support Services Company. We serve mission-critical industries globally with commissioning, emergency response, operations support, and owner's representative services. Apollo is currently executing projects in multiple states in the United States, in Canada and Brazil. Since our inception, we have built a commissioning firm based on trust, one relationship at a time. We hire the best people who can handle critical systems, love challenges, and thrive in a dynamic environment. We focus on understanding each client's needs and are relentless in meeting them. Location Multiple U.S. Locations - Atlanta, GA; Ashburn, VA; Chicago, IL; Phoenix, AZ; Columbus, OH; Portland, OR; Jackson, MS Job Description We are seeking skilled and motivated professionals of all experience levels to join our team as Project Managers. Apollo Project Managers support all aspects of the project lifecycle. They work as part of the project team and interact closely with our commissioning engineers, other PMs, client representatives, contractors, and other stakeholders on hyperscale data center projects. Project Managers receive limited direction on day-to-day work and general instruction on new projects or assignments. They assist project team leaders and members on projects of routine scope. They are expected to work independently or under limited supervision while providing communication on project progress, issues, or needs. This is an onsite, client-facing role that may require approximately 90% or more travel to various client locations. Education Bachelor's degree in engineering, construction management. a related discipline or one year of project management experience in a related field. Key Responsibilities Assist with pre-commissioning activities including project initiation, kickoff, RFIs and submittals. Coordinate and support resource and material forecasting. Develop, manage, and monitor schedule of project deliverables and tasks ensuring they are completed on time. Participate in, schedule or lead project meetings. Coordinate / perform testing, QA / QC planning to ensure timely completion of tasks in accordance with the project scope. Oversee / coordinate Apollo personnel and Apollo subcontractor activities. Assist in cost and time schedules for proposed work with team leaders. Assign and schedule duties to project team members. Coordinate or oversee start-up or testing activities and project closeout Drive the resolution of project issues, needs and concerns Manage personnel and project hours using company tools. Ensure compliance with project contract obligations Prepare, forecast, and monitor project budgets, profitability, margins, bill rates and utilization and maintain overall responsibility for the profitability of the project. Coordinate with Business Operations team when additional fees / change orders are required. Identify potential project risks and develop / implement strategies to minimize impact and control deviations from estimated costs and project deadlines. Support and development of cost schedules / schedules of value for client progress billing. Maintain client relationships to ensure an ongoing positive relationship to build positive long-term relationships. Ensure client satisfaction through active communication and participation in project work. Coordinate and assist the Program Management and Marketing teams in the preparation of proposals, presentations, and the overall marketing efforts of the company. Provide project / progress reporting to the Executive Management Team. Perform other Related Duties as Assigned Physical Demands The following physical demands must be met to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions: Frequently manipulating, moving, or grasping small parts, devices, or tools. Frequently required to remain in a stationary position. Frequently moving through office areas, critical facilities and other environments, including tight and confined spaces. Exposure to low/high temperatures and outdoor elements such as precipitation and wind. Working and walking on different types of terrain on active construction sites (e.g., concrete flooring, gravel, unpaved roads). Frequently ascending and descending stairs and ladders to access equipment. Occasionally positioning oneself under or over equipment. Occasionally moving equipment weighing up to 50 pounds. Qualifications Knowledge of industry trends, project management and construction procedures and best practices in hyperscale data center environments. Knowledge of business management with planning, resource allocation, leadership, and coordination of people and resources Knowledge of materials, methods and the tools involved in the construction of mission critical facilities and other client facilities. MS Office Suite (Excel, Word, Outlook, PowerPoint, Teams) Exceptional organizational skills Use of construction management software such as Procore Ability to follow company and site safety requirements. Analyze and prepare documents and reports accurately with attention to detail. Ability to communicate effectively in both oral and written form (technical and non-technical information), with internal and external clients. Ability to work successfully as a member of a team and independently with moderate supervision, including on-site and remote working conditions. Analyze complex information and develop plans to address issues or concerns. Experience Levels Entry-Level: 0-2 years of project management experience, preferably in mission-critical or construction environments. Mid-Level: 3-5 years of experience managing project scopes, schedules, and budgets independently, with knowledge of mission-critical systems. Experienced-Level: 6+ years of experience leading complex projects in mission-critical environments, with expertise in lifecycle management and client relations. Prerequisites for Employment Successful background check, including pre-employment drug screening US citizens, permanent residents or any candidate with eligibility to work in the US What We Offer Apollo offers its employees a full benefits package, including: Health and wellness plans (medical, dental, vision, life, disability) Flexible spending accounts Paid time off, holidays, and more Paid parental leave 401K plan with immediate match benefits Employee assistance programs Tuition reimbursement programs Employee discount programs Apollo challenges the brightest, most talented, and driven individuals in the industry by providing an environment that embraces initiative, diversity, and achievement. We are an Equal Employment Opportunity, Affirmative Action employer supporting women, minorities, veterans and people with disabilities. We participate in the Department of Homeland Security E-Verify program.

Tekmetric is the all-in-one, cloud-based platform helping auto repair shops run smarter, grow faster, and serve customers better. Built by a shop owner and shaped by the needs of the industry, Tekmetric brings together innovation, real-world experience, and a thriving community to help shops thrive - not just survive. From running a shop, to securing payments to engaging customers, our platform simplifies operations so shop owners can focus on what really matters: delivering exceptional service, earning trust, and growing sustainably. Officially founded in Houston in 2017, Tekmetric has grown from a single shop's vision to the industry's leading solution - all by staying true to our values of transparency, integrity, innovation, and a service-first mindset. But we're not just building software. We're building a movement. We're empowering repair shops to rise above the daily grind, create meaningful connections with their customers, and lead the industry forward - one interaction at a time. Come build with us. Join the journey. Shape the future of auto repair. What You'll Do Become a Tekmetric Product Expert Provide detailed account walkthroughs and assist many new customers with implementation. Clearly communicate account setup requirements and expectations with customers and key stakeholders Educate customers on Tekmetric capabilities, and best practices to simplify adoption and align expectations. Record customer implementation needs, requests, and questions in Hubspot and communicate to key Tekmetric leadership. Ensure customers receive superior service. Collaborate with the sales, customer success, operations, support and engineering teams. Leverage feedback for continuous improvement to the onboarding process Develop a deep understanding of customers' business and operational objectives. Listen carefully to information provided by customers and ask clarifying questions to ensure proper use of Tekmetric. Establish strong relationships with new customer stakeholders and deepen relationships with existing customer stakeholders. Run and manage customer data migrations. This is an exciting and rewarding role for anyone that wants to develop or even kick-start their career in customer success! There are many opportunities for career development and progression. What You'll Bring 1-2 years' experience in Customer Onboarding or a customer facing function. Project Management Skills Track record of proactively resolving escalated client service issues while sharing insights with the organization. Experience establishing and growing relationships with all levels within enterprise organizations from Director to C-Suite. Ability to improve team processes and direction. Work closely with the Customer Success team to solve problems collaboratively. Bachelor's degree Preferred Who You Are Successful candidates will also demonstrate many of the characteristics that our core values represent: Build things that matter : You have a love of building something new or improving on current processes and care about making a positive difference. We're all entrepreneurs : You love learning new things and are comfortable working in a startup-like, dynamic environment -- moving quickly, even in the face of ambiguity. You are a self-directed leader who can jump in, structure their own work, and figure out how best to execute a plan yourself and with others. At Tekmetric our leaders are all players and coaches. Yes before no : You keep an open mind and are excited about new ideas and helping others actualize their ideas. You are intellectually curious and analytical in a strategic context. We matter to each other : You care about people and see the success of one is success for us all. You are a highly ethical individual with unquestioned integrity and the experience, confidence, and stature to protect confidential information in a growing company. Why You'll Love Working With Us Health & Wellness That Have You Covered: Enjoy the flexibility of remote work Competitive base salaries that reflect your value. Generous Paid Time Off, because we know you do your best work when you're well-rested. Support for every stage of life-with paid maternity, parental bonding, and medical leave for you or your loved ones. Comprehensive health benefits, including Medical, Dental, Vision, and Prescription coverage. For employee only, we offer plans that cover 100% of premiums and we cover 50% of costs for families. Prioritizing your mental health: get free, confidential counseling through our partnership with BetterHelp. Investing in Your Future (and Present): 401(k) Retirement Savings Plan with 100% employer match on contributions up to 6% - so your future self will thank you. Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) to make your money go further. Life and Accidental Death & Dismemberment (AD&D) Insurance for added peace of mind. Wellness on your terms: get up to $60/month toward fitness, mental health, or almost anything that helps you feel your best. After one year of employment, enjoy a $300 home office setup bonus to help make your space work for you. Keep growing with support for continuing education - we're invested in your development. Most importantly, we have a stellar team of coworkers, a really cool office, and lots of fun activities! Tekmetric is an equal opportunity employer. We hire hard working individuals, regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. We know that when our employees feel appreciated and included, they can be more creative, innovative and successful. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Macalogic is a company with broad competencies based on over a decade of experience working in the federal arena. We are a Woman-Owned SBA-certified Small Business and an Economically Disadvantaged Woman-Owned Small Business (EDWOSB). We provide business consulting services to government clients in five primary areas: software development and IT-related consulting; cyber security, program support; federal enterprise architecture; and compliance. In the commercial, Business-to-Business (B2B) arena, we provide management support services, including hardware, software, and network installation, troubleshooting, and management. Our core values of “Building Trust”, “Showing Up”, “Owning It”, “Getting Better”, and “Serving Others” are central to everything we do at Macalogic. We offer a generous benefits package and compensation commensurate with your experience and skill set. General Description: The successful candidate will provide Database Designer to support the Defense Finance and Accounting Service (DFAS) in the ongoing modernization of the Defense Retired & Annuitant Pay System (DRAS-M). This role is critical to consolidating eight disparate legacy subsystems into a single, modernized Oracle database architecture that will serve 2.9 million military retirees and their beneficiaries. The candidate will contribute to building a secure, high-performance, cloud-native database environment that supports the transition to a government-owned, government-operated pay system. Duties and responsibilities: The successful candidate will design and implement consolidated Oracle database schema structures that integrate data from multiple legacy DRAS subsystems into a unified, normalized data model. They will collaborate with senior data architects and application developers to create entity-relationship diagrams, define data types, and establish indexing strategies that support high-performance operations; support the mapping of data elements between legacy and modernized formats, ensuring seamless data migration and integration across all eight disparate subsystems; and Participate in Agile development cycles including sprint planning, backlog refinement, user story development, and integrated testing activities to ensure database changes align with application requirements Specialized Knowledge: Design, develop, and maintain Oracle database schemas with detailed entity-relationship diagrams, data types, indexing strategies, and normalization requirements Implement database access controls and encryption solutions aligned with Zero Trust principles, DevSecOps practices, and federal security standards including NIST SP 800-53 Support Extract, Transform, and Load (ETL) activities using tools such as Oracle Golden Gate or Apache to facilitate data migration from legacy systems Collaborate with cross-functional teams including application developers, security engineers, and system administrators to ensure database integration supports overall DRAS-M modernization goals Participate in code reviews, database testing, and deployment processes following established DevSecOps pipeline procedures Contribute to technical documentation including data dictionaries, schema documentation, and migration procedures Other duties as assigned. Technical Skills: Database Technologies: Proficiency in Oracle database design and development, (SQL, PL/SQL) Experience with relational database design principles and normalization (3NF) Knowledge of indexing strategies and database performance optimization Data Management: Familiarity with data modeling, entity-relationship diagrams, and data dictionary creation Experience supporting or participating in ETL processes for data migration Understanding of data quality analysis and governance practices Security & Compliance: Understanding of database access control, encryption, and data masking practices Knowledge of Zero Trust security principles and federal compliance frameworks Familiarity with DoD environments and security standards Development Tools: Basic experience with Agile development, Jira, GitLab, or ServiceNow Experience creating and maintaining technical documentation Preferred Qualifications: Experience with cloud-native database architectures and Microsoft Azure environments Familiar with FedRAMP IL5 hosting requirements and compliance frameworks Knowledge of financial systems, particularly DoD pay and accounting systems Experience Golden Gate, Apache, and similar ETL tools Understanding of NIST SP 800-53 security controls and Risk Management Framework (RMF) Experience working in government contracting environments or DoD projects Knowledge of Standard Financial Information Structure (SFIS) and Standard Line of Accounting (SLOA) requirements Experience with containerization technologies and cloud-agnostic database deployment Education: Bachelor's degree in computer science, Information Systems, Database Management, or related technical field. Professional Certifications: An active CompTIA Security+ CE/IAT Level II certification is required. Clearance: Public Trust / IT II Security clearance eligibility. Experience: 3+ years in database design, development, or administration. U.S. Citizen or Similar: Must be a U.S. Citizen Skills and Abilities: Experience with database management of Oracle databases. Other Characteristics (e.g., Personal or Language): Must be a self-starter with strong analytical and problem-solving abilities with attention to detail in database design; excellent communication skills for collaborating with cross-functional teams and documenting technical specifications; ability to work effectively in fast-paced Agile development environments with changing priorities; self-motivated with strong time management skills to meet sprint deadlines and project milestones; and adaptability to evolving technical requirements and new technologies in the modernization effort. Working conditions, including location: Fully remote. Client duty hours are Monday through Friday. Salary: 110 - 145K

Who We Are Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. What We Offer Salary: $76,000.00 - $104,500.00 Location: Austin,TX You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more. At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits. The FTZ Analyst is responsible for supporting Applied Materials' US FTZ business operations, ensuring compliance with US Customs regulations and export control laws. This role executes FTZ import and export operations, adheres to process documentation, and identifies opportunities for improvement in efficiency and compliance. The analyst collaborates with internal and external stakeholders to facilitate FTZ trade operations and supports key trade compliance programs. Key Responsibilities * Support in any reconciliation of FTZ inventory, ensuring accuracy and timely reporting. * Prepare and submit necessary customs forms (e.g., CBP Form 214, 7501, 7512) for FTZ operations. * Work with internal teams (logistics, inventory, finance) and external partners (Customs brokers, CBP) to ensure smooth FTZ operations. * Support in the preparation and submissions of required reports to the FTZ Board and other relevant agencies. * Support the identification and resolution of any issues or discrepancies related to FTZ operations, manifest discrepancies, material master data, etc. * Ensure all FTZ operations adhere to U.S. Customs and Border Protection (CBP) regulations and FTZ program requirements. * Maintain accurate records of all FTZ activities, including merchandise admissions, inventory movements, and exports. * Support any updates and maintenance of the FTZ Procedures Manual, Process Flows, SOPs, master tables within ICRS. * Maintain an audit system to verify compliance at the site. * Support the monitoring of savings associated with FTZ operations. * Keep abreast of changes in U.S. Customs regulations and FTZ program guidelines. * Support trade compliance activities as necessary. * Analyze assigned international trade activities and ensure trade activities comply with local and international trade requirements. * Generate and analyze compliance reports. * Ensure process adherence and identify any compliance issues. * Collaborate with internal stakeholders in Logistics Operations, Global Trade, Finance, Security, IT, and Legal. Qualifications * Bachelor's degree required and relevant work experience and/or certifications such as CCS, CSZ or license customs broker. * 3-4 years of relevant trade experience; experience supporting a foreign-trade zone preferred. * Understanding of U.S. import and export regulations, HTSUS, and FTZ procedures. * Familiarity with international trade, export or import terminology. * Experience with FTZ software and SAP GTS/S/4Hana preferred. * Strong Microsoft Suite skills (Excel, Word, PowerPoint, SharePoint). * Strong analytical, investigative, written, and communication skills. * Ability to organize, multitask, and consistently follow up on time-critical issues. * Ability to work independently in a multi-cultural environment and establish working relationships with internal and external stakeholders. * Attention to detail and strong problem-solving skills. * Ability to multitask, prioritize, and manage time effectively. * Ability to travel when requested (up to 10%). Additional Information Time Type: Full time Employee Type: Assignee / Regular Travel: Yes, 10% of the Time Relocation Eligible: No The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable. For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement. Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_****************, or by calling our HR Direct Help Line at ************, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.

Security Clearance: Must possess an active Secret Clearance. Who We Are Horizon Industries Limited (Horizon) is a dynamic IT and Management Consulting firm based in the Washington, DC area. Founded in 1996, Horizon Industries Limited (Horizon) has evolved into a company of highly qualified professionals that provides full-cycle IT Consultant and Management support in both the private and public sectors. Horizon's culture is based on our core values, and we PRIDE ourselves on a diverse, employee, and family-centric approach. We are currently seeking a Documentation Specialist for a full-time position, remotely supporting the Defense Logistics Agency (DLA) Job Description: The Program provides the full range of IT services, technical and management expertise that support applications, software, hardware, infrastructure, and systems across the DLA IT Enterprise. Support is provided for information technology solutions, technical support, maintenance, and sustainment; operations support; application development, maintenance, and technical support; and lifecycle management. Additionally, the program also supports administrative program management for IT program offices and the DLA Information Operations Office. The program provides support technology services across the DLA Information Operations Enterprise, the DLA Program Executive Offices (PEO), and all other technology services currently supported through DLA Contracting Services Office (DCSO) acquisitions. Duties of a Documentation Specialist may include: Gather, analyze, and compose technical information Conduct research and ensure the use of proper technical terminology Translate technical information into clear, readable documents to be used by technical and nontechnical personnel For applications built to run in a Windows environment, use the standard help compiler to prepare all on-line documentation Required Skills / Experience: Five (5) years relevant experience. Experience in technical writing and documentation pertaining to all aspects of IT Experience in preparing technical documentation, including conducting research on applicable standards. Demonstrated experience and ability to work independently or under only general direction Relevant certification from a nationally recognized technical authority Education: Bachelor's degree in Computer Science, Engineering, Information Systems, or related field; or equivalent experience. Why you will love working with us/ Perks A comprehensive benefits package including healthcare (medical, dental, vision and disability) a 401k program where you are 100% vested from day one with an employer match after 90 days. an Educational Assistance program. a Student Loan Repayment Program Gym Reimbursement Program. Paid Time off Dynamics, passionate, multi-disciplinary team of creative minds to work with and many more. Horizon is an Equal Employment Opportunity employer, and it is our policy to consider all applicants for employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. EOE/M/F/Vet/Disabled

As an Assistant Store Manager (ASM), you'll take a leading role in bringing Wayfair's retail vision to life within a high-performing sales and customer centric environment. Reporting to the Department Manager, you will oversee critical store functions for teams, and assist across team verticals including operational excellence, visual merchandising and design, and team development, to ensure an exceptional customer experience, drive a high performance team, and deliver on overall business targets. This position blends strategic leadership (approx 60%) with hands-on execution and tactical (approx 40%) requiring a balance of creativity, business acumen, and strong leadership. You'll leverage data-driven insights to implement merchandising strategies, optimize store operations, and inspire your team to exceed expectations in every area from sales to service. Your contributions will directly impact the store's success by fostering a collaborative, customer-focused culture that reflects the brand's values. The ideal candidate thrives in leading large teams, in a fast-paced and dynamic environment. They should be excited to excel while balancing priorities, and have a proven track record of coaching, mentoring, and developing talent to achieve results. Join Wayfair to help lead, innovate, and shape the in-store experience as we redefine the definition of retail excellence. What Does an Assistant Store Manager (ASM) Do? * Lead Daily Operations: Support day-to-day execution across key areas like sales, service, asset protection, and visual merchandising. As a keyholder, you'll assist with opening and closing responsibilities and act as Manager on Duty. * Inspire Sales Excellence: Champion a selling culture by spending ~80% of your time on the sales floor coaching associates, delivering real-time feedback, and role-playing selling scenarios to boost conversion, UPT, and AOV. * Coach & Develop Teams: Provide consistent, actionable feedback that helps team members grow in their roles. Use role-plays, one-on-one check-ins, and goal-based coaching to build confidence, skill, and impact. * Create Exceptional Customer Experiences: Lead by example to ensure warm, solution-focused interactions that turn browsers into loyal Wayfair shoppers. * Own Product Knowledge Training: Make sure all team members are certified and confident in key categories like mattresses, appliances, and home renovation. * Motivate & Recognize: Celebrate wins and top performers to keep energy high and team engagement strong. * Resolve Escalations with Care: Handle customer concerns with empathy and efficiency, always focused on creating positive outcomes and repeat visits. * Think & Act with Data: Use reporting tools and customer feedback to spot opportunities, optimize execution, and influence the right behaviors. * Champion Brand Presentation: Maintain flawless execution of promotional updates, visual displays, and seasonal transitions while making smart adjustments based on selling trends. * Communicate with Clarity: Host regular huddles and one-on-ones to keep the team aligned, informed, and ready to take action. * Support Innovation & Growth: Bring creative ideas forward to improve processes, build culture, and strengthen results within our operating guardrails. You'll Thrive in This Role if You Have: * Leadership Experience: 1+ years of experience leading a team of 10-30+ individuals with confidence, professionalism, and clear direction. * Selling Culture Mindset: You will spend ~80% of your time on the sales floor championing a high-performing sales culture, coaching in the moment, completing observations, and role-playing to improve team skills. You understand that fostering strong selling behaviors is key to driving results. * Results Orientation: You're motivated by hitting and exceeding KPIs like sales, conversion, units per transaction (UPT), average order value (AOV), and customer satisfaction, and you know how to coach others to do the same. * Retail & Brand Experience: 3+ years of retail experience, preferably in home, furnishings, or interior design, with a strong foundation in visual presentation and store operations. * Communication & Coaching Strengths: You provide clear, consistent, and empathetic feedback that aligns teams and helps individuals grow. * Analytical Thinking: You're data-savvy and use insights to guide decisions, spot opportunities, and optimize store performance. * People Development Focus: You actively coach and develop your team through recognition, accountability, and learning opportunities, helping others succeed is a win in your book. * Flexible Availability: Willingness to work evenings, weekends, and holidays based on business needs. Additional Physical and Environmental Requirements: * Physical Activity: Frequent standing, walking, and reaching with hands and arms; occasional sitting, climbing, balancing, and crawling. * Mobility & Movement: Frequent stooping, kneeling, and crouching throughout the day. * Lifting Ability: Ability to lift and move up to 50 lbs independently on a regular basis. Some projects may involve heavier items, which must be managed with proper assistance or equipment. * Vision Requirements: Includes close, distance, color, and peripheral vision; depth perception and the ability to adjust focus. * Temperature Flexibility: Comfortable in environments with varying temperature conditions. * Noise Tolerance: Occasional exposure to moderate noise levels and physical activity. * Safety Awareness: Minimal exposure to workplace or environmental hazards-must adhere to all safety protocols. What are the Benefits*? * Competitive Pay & Bonus: Earn competitive compensation with regular opportunities for performance-based increases and bonus potential. * Career Growth: Access professional development and advancement opportunities to help you grow with us. * Health Benefits from Day One: Medical, dental, and vision insurance coverage starts on your first day. * Time to Recharge: Start accruing paid time off immediately-because work-life balance matters. * 401(k) with Company Match: We'll match up to 4% to help you plan for your future. * Tuition Reimbursement: Eligible after 6 months of employment-learn, grow, and get support along the way. * Wayfair Employee Discount: Save big on the pieces you love-plus get 10% off at our in-store restaurant. * Parental Leave Options: Choose from paid and unpaid leave plans to support your growing family. And So Much More: We've got more good stuff where that came from! NOTE: our full-time roles receive the full benefits package above, while part-time or seasonal team members may have modified offerings. Your recruiter or in-store team can help with any questions! Assistance for Individuals with Disabilities Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form. Need Technical Assistance? For more information about applying for a career at wayfair, visit our FAQ page here. About Wayfair Inc. Wayfair is one of the world's largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we're reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you're looking for rapid growth, constant learning, and dynamic challenges, then you'll find that amazing career opportunities are knocking. No matter who you are, Wayfair is a place you can call home. We're a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for all. Every voice, every perspective matters. That's why we're proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic. Your personal data is processed in accordance with our Candidate Privacy Notice (***************************************** If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at *********************************.

Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365's culture is focused on empowering team members to produce top-notch results while elevating their skills. We're constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too! The Payment Operations Specialist is responsible for supporting the day-to-day operations of R365's AP Payments platform, ensuring timely and accurate payment processing for customers. This role focuses on resolving payment-related issues, managing funding processes, assisting with positive pay checks, and supporting client onboarding efforts. The Specialist collaborates closely with internal teams, partners, and customers to ensure a smooth and compliant payment experience. How you'll add value: Customer Payment Support: Resolve customer tickets related to AP Payments funding and settlement issues; guide customers through resolution steps for payment and funding concerns; support clients in managing positive pay checks through R365's AP Payments accounts. Payment Operations: Coordinate client funding activities, including the creation of manual ACH credit and debit files; collaborate on weekly stale check credit tasks to meet SLA requirements for client checks. Client Onboarding Support: Verify and confirm client-provided documentation via designated onboarding tools; coordinate with Fulfillment Team to ensure onboarding readiness and compliance with requirements. Process & Documentation: Maintain accurate records of payment activities and onboarding processes; contribute to the development and upkeep of departmental procedures and documentation. Cross Functional Collaboration: Work closely with AP Payments Fulfillment, Vendor Enrollment, and Customer Support teams to ensure consistent and effective payment operations; support continuous improvement efforts to enhance payment workflows and customer experience. What you'll need to be successful in this role: 2+ years of experience in payment operations, customer support, or related financial services roles. Familiarity with ACH processing, positive pay systems, and payment onboarding procedures. Strong organizational skills with attention to detail and a high degree of accuracy. Effective communication skills, both written and verbal, with the ability to articulate complex content with a simplified explanation. Ability to collaborate effectively with internal teams and external partners. Proficiency with systems such as Salesforce, Monday.com, or similar platforms preferred. R365 Team Member Benefits & Compensation This position has a salary range of $28.05-$39.26/hour. The above range represents the expected salary range for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic location. Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices. Comprehensive medical benefits, 100% paid for employee 401k + matching Equity Option Grant Unlimited PTO + Company holidays Wellness initiatives #BI-RemoteDYN365, Inc d/b/a Restaurant365 is an equal opportunity employer.

Flashpoint is the pioneering leader in threat data and intelligence. We empower commercial enterprises and government agencies to decisively confront complex security challenges, reduce risk, and improve operational resilience amid fast-evolving threats. Through the Flashpoint Ignite platform, we deliver unparalleled depth, breadth and speed of data from highly relevant sources, enriched by human insights. Our solutions span cyber threat intelligence, vulnerability intelligence, geopolitical risk, physical security, fraud and brand protection. The result: our customers safeguard critical assets, avoid financial loss, and protect lives. Discover more at flashpoint.io The Skillbridge Program is exclusive to Active Service Members of the U.S. Military Flashpoint is proud to be an authorized provider of the DoD SkillBridge program which provides opportunities for Service Members to gain valuable civilian work experience through specific industry training and internships. Under the SkillBridge Program, Flashpoint hosts active-duty U.S. military members for skilled employment training for up to the final six months of active-duty obligated service. The SkillBridge Program/Role with Flashpoint will run 90 - 180 days. DoD SkillBridge offerings can be based on any open role within the company, given appropriate experience, interest, availability, and capacity to train. If you have experience in any of the following areas or are interested in learning about additional opportunities, apply today! Opportunities Threat Intelligence Technical Intelligence Physical Security Intelligence Editing and Production FNSS Intelligence Please select the opportunity that best aligns with your experience and interests in the dropdown in the application. Threat Intelligence What you will get to do on our team Leverage internal tools to identify risks and produce tactical and operational level reports on behalf of customers and verticals. Analyze high volumes of content from unindexed areas of the internet, assessing potential risks to customers. Translate a wide variety of collected data sets from Deep and Dark Web sources. Identify, transcribe, and summarize pertinent factual information on behalf of a wide range of customers. Quickly understand and deliver on company and customer requirements. To be successful, you will need Reading comprehension, attention to detail, and deductive reasoning. Writing skills and affinity for writing research papers and summarizing complex subjects into short entries. Self-motivation and the ability to work independently and in collaboration with others. Knowledge of emerging multi-domain threats. Familiarity with the intelligence cycle. Technical Intelligence What you will get to do on our team Support technical analysis of malware Identification of new and exploited vulnerabilities in-the-wild To be successful, you will need Experience with Python, C++, or other programming languages Experience reviewing or analyzing malware logs, malware analysis, reversing, or penetration testing Ability to recognize inefficiencies to be addressed by process improvements or automation Physical Security What you will get to do on our team: Handle live interactive client engagements when high impact events occur (e.g. major cyber or physical attacks, Rapid Risk Response) Produce quality analytic judgments that provide additional context to clients Professional written and oral etiquette and communication with attention to detail To be successful, you will need: Knowledge in cyber domain and emerging threats Familiarity with the intelligence cycle Intelligence Editing and Production What you will get to do on our team: Support editing and review of intelligence production deliverables within set deadlines Conduct initial review of some additional finished intelligence reports Prepare intelligence reports for publication for internal and external stakeholders Strong attention to detail; ability to correct grammar and punctuation errors and adhere to style guidelines Ability to recognize and begin to correct higher-level editorial and writing issues To be successful, you will need: Editing experience Understanding of basics of the cyber and physical threat landscapes Understanding of current events as they relate to security and intelligence FNSS Intelligence What you will get to do on our team: Support data collections operations. Support researching and accessing new open source intelligence sources. Conduct open source intelligence investigations and research in support of requests for information. To be successful, you will need: Deep understanding of the intelligence lifecycle. Familiarity and comfortability operating in the Linux environment and terminal. Strong ability to analyze information from multiple sources and synthesize information into strongly founded analytical conclusions. Understanding of current events as they relate to national security and intelligence. Strong writing ability and attention to detail. Minimum Requirements: Current Active Duty Service Member Meets DoD SkillBridge Qualifications Available to participate 90-180 days Work remotely in the continental US Additional Information SkillBridge participants are not eligible for compensation from Flashpoint, as they continue to receive military compensation and benefits as active-duty service members. Your unit Commander must authorize participation in Flashpoint's SkillBridge Program prior to the start of the internship. Why Flashpoint is a Great Place to Work: Diversity. Flashpoint is committed to fostering, cultivating and preserving a culture of diversity, inclusion, belonging, and equity. We recognize that diversity is key to achieving our vision. We believe that every person and their experiences contribute to building a work environment and products and services that will change the world. Culture and Belonging. Our company's culture isn't something you join, it's something you build and shape, and each person's unique backgrounds and experiences contribute to who Flashpoint is and will become. You will have ample opportunities to connect with coworkers through various communication channels and company-funded virtual events: book clubs, happy hours, committees, DIBE discussion group, Donut mixers, local team member meetups and much more. Perks. Flashpoint understands that personal wellness is one of the keys to a happy, healthy and productive work environment. That's why we also prioritize health and wellness perks like gym reimbursements, expensed lunches, cool cultural initiatives and inclusive employee events. Career Growth. Flashpoint is invested in the growth of our team members and understands that frequent, two-way feedback is critical to that growth. We encourage regular one-on-ones with your manager, a regular schedule of performance reviews, learning and development opportunities, and guidance through formalized career paths; whether that be towards being a great manager, being a great individual contributor, or a lateral move to gain breadth of knowledge and experience. Are you unsure if this role suits you or not? Unsure about the timing? Interested in future opportunities? Stay connected by joining our Talent Network. By doing so, you'll stay updated with Flashpoint news and upcoming career opportunities. Even if you're not ready to apply now, being part of our Talent Network ensures you won't miss out on exciting opportunities in the future.

Software Engineer (Automated Program Analysis) - Who We Are Kudu Dynamics is a Leidos owned company, forged out of a decade of experience in computer network operations and staffed with talent who have built, overseen, and enhanced capabilities throughout the entire USG arsenal. Our team of hackers, engineers, makers, and shakers have experience spanning centuries of research, development, and operations missions - across desktop, mobile, IoT, and embedded platforms. Kudu Dynamics is uniquely qualified to anticipate tomorrow's threats and build the next generation of capabilities. Job Description Our organization is developing a cutting-edge automated program analysis platform aimed at identifying and remediating software vulnerabilities. Our product is a scalable distributed system designed around microservices and is built on technologies like PostgreSQL, S3, Kafka, MongoDB, and many other services. We distribute our system as a cloud native application that runs on AWS as well as self-managed clouds for on-prem and offline deployments. Our solutions for automating vulnerability discovery and remediation leverages best-of-art techniques built on modern open source software and numerous KUDU proprietary technologies. We are looking for a Software Engineer with strong backend development experience and a willingness to contribute across the software lifecycle-from design and development to deployment and operations support. While the position focuses on backend services, familiarity with frontend development is beneficial. You will collaborate with various teams, including R&D specialists in reverse engineering and vulnerability research, to ensure the platform effectively integrates novel analysis techniques. Responsibilities: Software Development: Design, implement, and maintain scalable backend microservices, primarily in Python Develop and integrate REST APIs and event-driven components for data exchange Ensure code quality, performance, and maintainability through best practices and testing Design and optimise application data storage and access using various databases technologies Platform Integration Collaborate with research teams to incorporate advanced analysis techniques into the platform Develop E2E testing methodologies that are capable of validating a large complex system Integrate third-party or custom security tools within a cohesive product framework Deployment & Operations Work with DevOps resources to build and maintain CI/CD pipelines (primarily GitLab) Package, deploy, and manage microservices on Kubernetes using IaC tools (e.g., Terraform, Helm) Support deployment in both on-prem and cloud environments Collaboration & Communication Participate in Agile ceremonies, including sprint planning and retrospectives, using Jira Work closely with cross-functional teams, including frontend developers, security researchers, and operations engineers Provide technical guidance and support to peers, contributing to a culture of knowledge sharing Security & Compliance Develop features with security in mind, adhering to best practices and frameworks Assist in meeting compliance and authorization requirements for US government and commercial deployments Required Qualifications U.S. Citizenship with ability to obtain a U.S. Government security clearance Professional experience in backend software development (ideally mid-level to senior) Solid knowledge of Python (or comparable language) and server-side frameworks Familiarity with microservices architecture and distributed systems Experience working with relational databases (e.g., PostgreSQL) Understanding of CI/CD processes and containerization (Docker, Kubernetes) Excellent problem-solving and communication skills; able to work independently and in teams Preferred Qualifications Exposure to automated program analysis, vulnerability research, or reverse engineering concepts Cloud deployment and/or Kubernetes experience Some familiarity with frontend technologies for occasional full-stack contributions particularly using TypeScript and Vue.js Prior experience working in a cybersecurity role Demonstrated ability to learn and adapt to emerging technologies Familiarity with SQLAlchemy and PostgreSQL, Redpanda, FastAPI, and Pydantic. Software design and implementation experience with event-modeling and data integration as it relates to distributed systems. Benefits We Provide Equity at a company that is doing dynamic, fun, meaningful, and interesting work. A flexible work schedule, with the option to work remotely most days, if that's your style. Your own yearly discretionary budget to buy the things that make you happy. In addition to highly competitive salaries, we offer premium healthcare options, 401k matching, and an annual pass to a swim in the bonus pool. We also offer four weeks of paid time off and 11 federal holidays to utilize whenever you want throughout the year. Awesome, enthusiastic co-workers and a company culture that promotes a jerk- free environment. Rattle the windows with the company band, participate in board game or movie nights, and help balance out the scotch vs. bourbon ratio in the office. Kudu provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Providence is seeking a full-time Data Science Product Manager to leverage a robust data science skillset as well as a customer service and process-oriented skillset to assess customer needs, design product roadmaps, lead efforts to build/test/validate/iterate, and maintain data science and analytic products. Execute data science projects, including analyzing large amounts of raw information and preprocessing structured and unstructured data. Build predictive models, conduct experimental designs and web analytics, and build machine learning algorithms using advanced technologies to support Healthcare Research Accelerator initiatives. Exhibit a strong curiosity about data and excels at harvesting insights from highly complex data across multiple data sources. Work closely with Data Engineers and establish the entire project/product life cycle. Employee has option to telecommute full-time from any state in which Providence has an office (currently: AK, WA, OR, CA, NM, MT, TX) Applicants must have: + Master's degree in Data Science, Computer Science, Statistics, Mathematics, Engineering, or a similar field. + Three (3) years experience in data science or related. + Requires skills and experience in the following: + 3 years of experience with querying large datasets using SQL, Python and/or R, Jupyter Notebook, NumPy, Pandas, Matplotlib/Seaborn, and Spark/PySpark. + 3 years of experience with big data, database query, and analysis languages (e.g., Python, SQL, Snowflake SQL, R, Scala, SAS, Azure DataBricks, interactive dashboarding) and data visualization tools (e.g., Power BI, Tableau). + 3 years of experience with Machine learning, deep learning model development, NLP model (Natural Language Processing) development, and other methods to solve complex problems using structured and unstructured data. + 3 years of experience with SciPy, Scikit-learn (SKLearn), Spacy, TensorFlow/Keras, and Docker. + 3 years of experience working with Electronic Medical Record, clinical data, Healthcare standard code sets such as ICD, CPT/HCPCS, LOINC, OMOP. + 3 years of experience working in Microsoft Azure or other major Cloud platforms. + 3 years of experience with Kubernetes, DataBricks, Snowflake, and Azure Data Factory/Airflow. + 3 years of Data architecture experience, including data ingestion, processing, storage and reporting in a big data environment. + 3 years of experience supporting healthcare research projects. Understanding of research project life cycle from planning through implementation and reporting phases. + 2 years of demonstrated expertise in ensuring compliance with healthcare regulations and standards. Knowledge of health data privacy guidelines, including HIPAA de-identification standards. Experience handling Protected Health Information (PHI) and Personally Identifiable Information (PII) with a focus on maintaining confidentiality and security. + 1 year of experience in statistical modeling, including designing and conducting hypothesis testing, survival analysis, probabilistic modeling, with the ability to interpret and present results. + 1 year of experience working with biomarker genomics data and understanding of genomic and proteomic data pipelines. + Experience in product management with a focus on data management, analytics, product design and operations support. Salary Range by Location: + AK: Anchorage: Min: $48.27, Max: $76.22 + AK: Kodiak, Seward, Valdez: Min: $50.32, Max: $79.45 + California: Humboldt: Min: $50.32, Max: $79.45 + California: All Northern California - Except Humboldt: Min: $56.46, Max: $89.13 + California: All Southern California - Except Bakersfield: Min: $50.32, Max: $79.45 + California: Bakersfield: Min: $48.27, Max: $76.22 + Montana: Except Great Falls: Min: $40.19, Max: $61.36 + Montana: Great Falls: Min: $40.19, Max: $58.13 + New Mexico: Min: $40.19, Max: $61.36 + Oregon: Non-Portland Service Area: Min: $45.00, Max: $71.05 + Oregon: Portland Service Area: Min: $48.27, Max: $76.22 + Texas: Min: $40.19, Max: $58.13 + Washington: Western - Except Tukwila: Min: $50.32, Max: $79.45 + Washington: Southwest - Olympia, Centralia & Below: Min: $48.27, Max: $76.22 + Washington: Tukwila: Min: $50.32, Max: $79.45 + Washington: Eastern: Min: $42.96, Max: $67.82 + Washington: Southeastern: Min: $45.00, Max: $71.05 Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Check out our benefits page for more information. Equal Opportunity Employer including disability/veteran Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act." Requsition ID: 397279 Company: Providence Jobs Job Category: Data Sciences Job Function: Information Technology Job Schedule: Full time Job Shift: Day Career Track: Business Professional Department: 4007 SS HEALTHCARE RESEARCH ACCELERATOR Address: WA Renton 1801 Lind Ave SW Work Location: Providence Valley Office Park-Renton Workplace Type: Remote Pay Range: $See Posting - $See Posting The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Step into the role of Tech Risk Engagement Lead and lead the forefront of technological innovation and security. This pivotal position offers the unique opportunity to influence and shape our approach to cyber threats and compliance, balancing progressive digital transformation with robust risk management. Your leadership will be instrumental in navigating the complexities of technology risks, setting the standard for a resilient and forward-thinking tech environment. As a Tech Risk Engagement Lead in our Cybersecurity Operations organization, you will expertly navigate the dynamic landscape of cyber threats, technology advancements, and regulatory requirements. Leading proactive identification and evaluation of technology risks, you'll collaborate with internal and external stakeholders to help develop and implement robust risk management strategies. Your role is pivotal in maintaining compliance with industry standards and best practices, leveraging your subject matter expertise to provide leaders with insights and recommendations for digital transformation within the firm's risk appetite. You will manage a diverse team, coordinate cross-functional efforts, and influence decision-making, ensuring top-quality service delivery. Your expertise shapes the firm's approach to technology risk and services, fostering a secure and compliant environment. The Cybersecurity Operations Support team will work closely with all groups within Cybersecurity Operation to provide guidance, oversight, communication and define and establish consistency across the program while maintaining standards that align with the firm. Areas supported include: supplier management, audit preparedness, resiliency, access & procedural support, and risk & controls. Candidate must maintain a strong and consistent control environment that supports the guidance and oversight set by the team while monitoring and evaluating controls to mitigate operational risk to ensure we meet firmwide requirements and objectives. Job responsibilities Develop a portfolio management strategy, by assessing inventory for efficiency and reduction opportunities Self-education on emerging threats and rapidly changing risk environment to improve supplier risk assessment process Understanding and configuring systems used by teams within Cybersecurity Operations Support access control protocol for all Cybersecurity Operations teams Identify opportunities for process improvements to deliver increasing operational efficiency within the processes Required qualifications, capabilities, and skills 5+ years of experience or equivalent expertise in technology risk management, cybersecurity, or a related field, with a focus on regulatory compliance and risk mitigation Demonstrated proficiency in data security, risk management and controls, and security governance Ability to lead supplier oversight across Product, Technology, Operations and business partners Exhibit strong communication and execution skills Preferred qualifications, capabilities, and skills Experience in Supplier Management, Operations, Oversight & Controls, Finance, Risk, Compliance, Control or Audit activities preferred Clear understanding of technology risk acumen Knowledge and understanding of IT risk management practices and methodologies, including risk assessment, experience with Compliance, Operational, and IT Risk across one or more business units Experience in developing, executing, or enhancing a supplier and risk management program preferred Established track record of overseeing successfully both short term objectives and long range projects with interim and measurable goals Strong analytical, communication, research, objective decision making and negotiation skills

Job Title: Customer Care Center Trainer Duration: 1-Year Contract (Temp-to-Hire) Pay Rate: $29.00 - $40.00/hr (W2 only) Work Authorization: Must be authorized to work in the U.S. - No C2C or sponsorship Position Overview We are seeking an experienced Customer Care Center Trainer to deliver engaging in-person, virtual, and e-learning training to both new hires and existing staff within the Customer Care Center (CCC). This role supports the growth and development of Customer Care Center Management, Operations Support, and Customer Service Representatives by delivering training on call management skills, business processes, technology enhancements, customer information systems (CIS/DIS), and regulatory procedures. The Trainer will be responsible for evaluating trainee readiness, providing coaching, and ensuring a smooth transition from training to production. This is a dynamic role for someone passionate about instructional excellence, employee development, and fostering a culture of continuous learning. Key Responsibilities Deliver structured training programs for Customer Care Center staff across multiple formats (classroom, virtual, e-learning). Provide onboarding training for new hires and ongoing training for existing staff, ensuring alignment with business processes and standards. Monitor, track, and report trainee performance, including test scores, attendance, and behavioral observations. Conduct one-on-one coaching sessions, assessments, and on-the-job training activities. Collaborate with management, Quality Assurance, and Operations Support teams to identify training needs and implement solutions. Maintain accurate training records for all CCC employees. Continuously improve training programs using participant feedback and performance metrics. Support the development of job aids, call scripts, and process documentation. Manage classroom engagement, address distractions, and resolve technical issues during training sessions. Participate in training needs analysis to address performance gaps. Required Qualifications High School Diploma or equivalent. Minimum 3 years of training or facilitation experience. Strong verbal, written, and interpersonal communication skills. Proficiency with Microsoft Office Suite (PowerPoint, Excel, Word) and Teams. Knowledge of adult learning and behavior change methods. Ability to prioritize, multitask, and meet deadlines in a fast-paced environment. Strong problem-solving skills with the ability to recommend and implement training solutions. Ability to travel as needed. Preferred Qualifications Bachelor's degree in Communications or related field. Course design and development experience. Familiarity with e-learning software such as Adobe Captivate. Professional training certification.