Southwest Airlines customer service agent salary

Zippia score 4.5

Average Southwest Airlines customer service agent salary

$14.23hourly

$28,555 yearly

Entry-level Southwest Airlines customer service agent salary

$22,000 yearly

Updated April 5, 2024

How much does Southwest Airlines pay customer service agents?

The average salary for Southwest Airlines customer service agents is $28,555 per year. Southwest Airlines customer service agent salaries range between $22,000 to $35,000 per year. Southwest Airlines customer service agents earn 4% less than the national average salary for customer service agents of $29,598.

Location impacts how much a customer service agent at Southwest Airlines can expect to make. Customer service agents at Southwest Airlines make the most in Seattle, WA, Urban Honolulu, HI, and San Jose, CA.

How much does Southwest Airlines pay customer service agents by location?

Southwest Airlines pays customer service agents the most in Seattle, WA, Urban Honolulu, HI, and San Jose, CA. Additionally, cities like Minneapolis and Boston also report highly competitive salaries for customer service agents at Southwest Airlines.

Customer service agent Southwest Airlines salary by location

Rank	City	Avg. salary	Hourly rate
1	Seattle, WA	$35,420	$17.03
2	Urban Honolulu, HI	$35,232	$16.94
3	San Jose, CA	$34,535	$16.60
4	Minneapolis, MN	$33,142	$15.93
5	Boston, MA	$32,657	$15.70
6	Fine, NY	$32,297	$15.53
7	Denver, CO	$31,391	$15.09
8	Manchester, NH	$30,243	$14.54
9	Chicago, IL	$29,803	$14.33
10	Phoenix, AZ	$29,752	$14.30

Highest-paid Southwest Airlines customer service agents by job level

Rank	Job title	Average salary	Hourly rate	Job openings
1	Customer Service Expert	$65,461	$31	-
2	Customs Consultant	$60,391	$29	-
3	Customer Care Consultant	$54,857	$26	-
4	Customer Service Senior Associate	$41,511	$20	-
5	Service Specialist	$39,164	$19	-
6	Customer Retention Representative	$38,958	$19	-
7	Customer Solutions Specialist	$38,552	$19	-
8	Customer Service Specialist Lead	$38,008	$18	-
9	Operations Agent	$37,811	$18	2
10	Customer Sales Specialist	$37,033	$18	-

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Recent salaries for customer service agents at southwest airlines

Job	Location	Date added	Salary
Customer Service Agent-HNL	Urban Honolulu, HI	06/27/2025	$40,968
Customer Service Agent	Chicago, IL	05/28/2025	$39,653
Customer Service Agent-ELP	El Paso, TX	05/27/2025	$40,968
Customer Service Agent-ICT	Wichita, KS	05/27/2025	$40,968
Customer Service Agent-GSP	Greer, SC	05/27/2025	$40,968

Customer service agent salary at Southwest Airlines competitors

Rank	Company	Average salary	Hourly rate	Job openings
1	Expeditors	$30,314	$15	128
2	United	$29,593	$14	3
3	Alaska Airlines	$28,738	$14	27
4	Spirit Airlines	$28,694	$14	-
5	SkyWest Airlines	$28,652	$14	32
6	American Airlines	$28,586	$14	13
7	Air Wisconsin Airlines	$28,466	$14	-
8	PSA Airlines	$28,314	$14	1
9	Delta Air Lines	$28,292	$14	35
10	Mesa Airlines	$28,042	$13	2
11	Envoy Aviation Group Inc.	$27,828	$13	-
12	ExpressJet Airlines	$27,688	$13	-
13	Continental Airlines	$27,247	$13	-
14	JetBlue Airways	$26,781	$13	-
15	Frontier Airlines	$26,659	$13	-
16	Allegiant Air	$26,612	$13	10
17	Airtran Airways	$26,491	$13	-
18	AirTran Holdings	$26,377	$13	-

Show more customer service agent salaries at Southwest Airlines competitors.