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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Wilmington, MA | $39,346 | $18.92 |
| 2 | Santa Monica, CA | $37,084 | $17.83 |
| 3 | Minnetonka, MN | $33,613 | $16.16 |
| 4 | Yardley, PA | $32,724 | $15.73 |
| 5 | Winston-Salem, NC | $32,465 | $15.61 |
| 6 | Hiawatha, IA | $31,147 | $14.97 |
| 7 | Atlanta, GA | $30,689 | $14.75 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $116,596 | $56 | - |
| 2 | Customer Liaison | $100,897 | $49 | - |
| 3 | Customs Consultant | $90,127 | $43 | - |
| 4 | Customer Account Executive | $83,283 | $40 | - |
| 5 | Telesales Representative | $71,802 | $35 | - |
| 6 | Service Consultant | $68,396 | $33 | - |
| 7 | Sales Support Specialist | $67,503 | $32 | - |
| 8 | Customer Service Senior Associate | $63,274 | $30 | - |
| 9 | Customer Care Consultant | $62,226 | $30 | - |
| 10 | Customer Relationship Specialist | $59,493 | $29 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Immersion | $39,453 | $19 | - |
| 2 | Digital River | $37,965 | $18 | - |
| 3 | ARI Network Services | $37,577 | $18 | - |
| 4 | Technology | $36,559 | $18 | - |
| 5 | Yardi | $36,552 | $18 | - |
| 6 | Automated Healthcare Solutions | $35,756 | $17 | - |
| 7 | Catalyst International | $34,981 | $17 | - |
| 8 | EmployOn | $33,950 | $16 | - |
| 9 | Software Group | $33,911 | $16 | - |
| 10 | Capcom Co | $33,446 | $16 | - |
| 11 | Subsplash | $33,318 | $16 | - |
| 12 | TravelClick | $32,705 | $16 | 1 |
| 13 | Cvent | $32,122 | $15 | - |