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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Wilmington, MA | $54,547 | $26.22 |
| 2 | Yardley, PA | $53,913 | $25.92 |
| 3 | Winston-Salem, NC | $44,076 | $21.19 |
| 4 | Santa Monica, CA | $43,524 | $20.93 |
| 5 | Minnetonka, MN | $42,632 | $20.50 |
| 6 | Atlanta, GA | $40,291 | $19.37 |
| 7 | Hiawatha, IA | $38,356 | $18.44 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $116,596 | $56 | - |
| 2 | Telesales Representative | $71,802 | $35 | - |
| 3 | Service Consultant | $68,396 | $33 | - |
| 4 | Customer Service Senior Associate | $63,274 | $30 | - |
| 5 | Service Officer | $62,977 | $30 | - |
| 6 | Customer Relationship Specialist | $59,493 | $29 | - |
| 7 | Installation Service Representative | $59,028 | $28 | - |
| 8 | Client Service Technician | $58,720 | $28 | - |
| 9 | Customer Service Executive | $57,795 | $28 | - |
| 10 | Account Management Representative | $57,055 | $27 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Immersion | $42,579 | $20 | - |
| 2 | ARI Network Services | $42,000 | $20 | - |
| 3 | EmployOn | $41,200 | $20 | - |
| 4 | Automated Healthcare Solutions | $37,226 | $18 | - |
| 5 | Catalyst International | $37,183 | $18 | - |
| 6 | Yardi | $37,111 | $18 | - |
| 7 | Technology | $36,710 | $18 | - |
| 8 | Capcom Co | $35,775 | $17 | - |
| 9 | Software Group | $35,151 | $17 | - |
| 10 | Subsplash | $34,993 | $17 | 3 |
| 11 | TravelClick | $34,507 | $17 | 1 |
| 12 | Digital River | $34,210 | $16 | - |
| 13 | Cvent | $31,079 | $15 | - |