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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Towson, MD | $38,621 | $18.57 |
| 2 | Washington, DC | $36,077 | $17.34 |
| 3 | Minneapolis, MN | $35,760 | $17.19 |
| 4 | New York, NY | $34,957 | $16.81 |
| 5 | Mission Hills, CA | $34,806 | $16.73 |
| 6 | Chicago, IL | $34,230 | $16.46 |
| 7 | Milwaukee, WI | $33,956 | $16.32 |
| 8 | Des Moines, IA | $33,837 | $16.27 |
| 9 | Newark, NJ | $33,787 | $16.24 |
| 10 | Plano, TX | $32,901 | $15.82 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $89,298 | $43 | - |
| 2 | Customer Care Consultant | $58,426 | $28 | - |
| 3 | Customer Liaison | $54,914 | $26 | - |
| 4 | Service Specialist | $42,731 | $21 | - |
| 5 | Customer Service Analyst | $42,157 | $20 | - |
| 6 | Customer Solutions Specialist | $41,552 | $20 | - |
| 7 | Customer Sales Representative | $40,700 | $20 | - |
| 8 | Customer Care Coordinator | $39,831 | $19 | - |
| 9 | Senior Customer Service Coordinator | $38,997 | $19 | - |
| 10 | Customer Service Executive | $38,462 | $18 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Credit Solutions | $36,476 | $18 | - |
| 2 | Deluxe Corporation | $34,133 | $16 | 9 |
| 3 | North American Bancard | $33,141 | $16 | 2 |
| 4 | Factual Data | $32,929 | $16 | - |
| 5 | Electronic Funds Source | $32,695 | $16 | - |
| 6 | Vesta | $32,678 | $16 | - |
| 7 | Midland Mortgage | $32,658 | $16 | - |
| 8 | ASF Payment Solutions | $32,608 | $16 | - |
| 9 | Comerica | $32,604 | $16 | 8 |
| 10 | Credit Mutuel Cic | $32,538 | $16 | - |
| 11 | Nations Info | $32,493 | $16 | - |
| 12 | First US Bank | $32,455 | $16 | - |
| 13 | Eagle Capital | $32,432 | $16 | - |
| 14 | PAI | $32,086 | $15 | - |
| 15 | Starwood Capital Group | $32,017 | $15 | - |
| 16 | River City Bank | $31,851 | $15 | 2 |
| 17 | OnDeck | $31,667 | $15 | - |
| 18 | First Us Mortgage | $31,602 | $15 | - |
| 19 | Frontier | $31,236 | $15 | - |
| 20 | Nova Information Systems | $31,188 | $15 | - |