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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Olympia, WA | $41,414 | $19.91 |
| 2 | Boston, MA | $39,112 | $18.80 |
| 3 | Rancho Cordova, CA | $38,880 | $18.69 |
| 4 | New York, NY | $37,711 | $18.13 |
| 5 | Portland, OR | $37,526 | $18.04 |
| 6 | Jersey City, NJ | $37,059 | $17.82 |
| 7 | Plymouth, MN | $36,918 | $17.75 |
| 8 | Smithfield, RI | $35,985 | $17.30 |
| 9 | Dover, DE | $35,563 | $17.10 |
| 10 | Englewood, CO | $34,731 | $16.70 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $126,159 | $61 | - |
| 2 | Customer Service Senior Associate | $120,268 | $58 | - |
| 3 | Senior Representative | $119,497 | $57 | - |
| 4 | Customer Account Executive | $115,652 | $56 | - |
| 5 | Account Executive/Customer Service | $108,266 | $52 | - |
| 6 | Customer Liaison | $103,583 | $50 | - |
| 7 | Customer Service Executive | $102,257 | $49 | - |
| 8 | Customs Consultant | $96,619 | $46 | - |
| 9 | Customer Solutions Specialist | $92,059 | $44 | - |
| 10 | Telephone Service Adviser | $88,398 | $43 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | HCL Technologies | $36,992 | $18 | 2 |
| 2 | VTech | $36,562 | $18 | 6 |
| 3 | Millennium | $36,385 | $17 | 2 |
| 4 | Kenneth Copeland Ministries | $35,936 | $17 | - |
| 5 | Archive Systems | $35,566 | $17 | - |
| 6 | Product Development Corporation | $35,445 | $17 | - |
| 7 | All Lines Technology | $35,180 | $17 | 1 |
| 8 | Perfect Output | $34,570 | $17 | - |
| 9 | V-TEK International | $34,446 | $17 | - |
| 10 | Data Capture Solutions | $34,156 | $16 | - |
| 11 | ASA Electronics | $34,105 | $16 | - |
| 12 | Tsi Corp | $33,992 | $16 | 1 |
| 13 | Square | $33,864 | $16 | - |
| 14 | Solix | $33,282 | $16 | - |
| 15 | Dealertrack | $33,248 | $16 | - |
| 16 | Flexprint | $33,219 | $16 | - |
| 17 | Emergis | $33,173 | $16 | - |
| 18 | Skyward | $32,964 | $16 | - |
| 19 | ACS Solutions | $32,512 | $16 | - |
| 20 | Egis Parking Services B.V. | $32,034 | $15 | - |