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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | New York, NY | $118,310 | $56.88 |
| 2 | Boston, MA | $113,961 | $54.79 |
| 3 | Irvine, CA | $110,079 | $52.92 |
| 4 | Princeton, NJ | $101,568 | $48.83 |
| 5 | Berwyn, PA | $99,628 | $47.90 |
| 6 | Stamford, CT | $97,771 | $47.01 |
| 7 | Austin, TX | $95,640 | $45.98 |
| 8 | Charlotte, NC | $92,267 | $44.36 |
| 9 | Atlanta, GA | $86,882 | $41.77 |
| 10 | Kansas City, MO | $86,852 | $41.76 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Senior Associate | $143,260 | $69 | - |
| 2 | Service Desk Associate | $134,022 | $64 | - |
| 3 | Customer Service Expert | $130,231 | $63 | - |
| 4 | Customer Service Executive | $125,896 | $61 | - |
| 5 | Service Advisor | $114,079 | $55 | - |
| 6 | Customer Service Professional | $108,620 | $52 | - |
| 7 | Civilian Service Employee | $105,669 | $51 | - |
| 8 | Special Service Associate | $104,154 | $50 | - |
| 9 | Customer Service Desk | $103,330 | $50 | - |
| 10 | Service Consultant | $102,915 | $49 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Goldman Sachs | $92,675 | $45 | - |
| 2 | Citi | $89,432 | $43 | 11 |
| 3 | JPMorgan Chase & Co. | $87,541 | $42 | 142 |
| 4 | MSCI | $84,584 | $41 | 1 |
| 5 | BlackRock | $82,409 | $40 | 15 |
| 6 | Northern Trust | $81,217 | $39 | 2 |
| 7 | BNY Mellon | $80,497 | $39 | 42 |
| 8 | Morgan Stanley | $77,407 | $37 | 165 |
| 9 | Franklin Templeton | $62,744 | $30 | 7 |
| 10 | Prudential Financial | $39,215 | $19 | 1 |
| 11 | Voya Financial | $38,266 | $18 | 8 |
| 12 | Charles Schwab | $36,728 | $18 | 63 |
| 13 | The PNC Financial Services Group | $33,670 | $16 | 117 |