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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Seattle, WA | $39,551 | $19.01 |
| 2 | Los Angeles, CA | $37,018 | $17.80 |
| 3 | New York, NY | $34,132 | $16.41 |
| 4 | Lebanon, NH | $33,185 | $15.95 |
| 5 | Stamford, CT | $33,185 | $15.95 |
| 6 | Northbrook, IL | $32,758 | $15.75 |
| 7 | Clinton, MD | $31,038 | $14.92 |
| 8 | Dallas, TX | $28,795 | $13.84 |
| 9 | Versailles, KY | $28,566 | $13.73 |
| 10 | Little Rock, AR | $27,606 | $13.27 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Account Executive | $120,255 | $58 | - |
| 2 | Customer Service Expert | $119,481 | $57 | - |
| 3 | Senior Representative | $116,565 | $56 | - |
| 4 | Customer Care Executive | $113,107 | $54 | - |
| 5 | Telephone Service Adviser | $105,869 | $51 | - |
| 6 | Customer Solutions Specialist | $105,080 | $51 | - |
| 7 | Customer Service Professional | $103,647 | $50 | - |
| 8 | Customer Service Executive | $102,258 | $49 | - |
| 9 | Customer Liaison | $101,733 | $49 | - |
| 10 | Account Executive/Customer Service | $101,179 | $49 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Legg Mason | $36,529 | $18 | - |
| 2 | Piper Jaffray | $36,432 | $18 | - |
| 3 | The Vanguard Group | $36,413 | $18 | 10 |
| 4 | William Blair | $35,973 | $17 | 1 |
| 5 | Charles Schwab | $35,580 | $17 | 42 |
| 6 | Stifel Financial | $35,242 | $17 | 26 |
| 7 | Pacific Investment Management Company LLC | $35,036 | $17 | 2 |
| 8 | CME Group | $33,513 | $16 | - |
| 9 | Jefferies | $33,483 | $16 | - |
| 10 | Morgan Stanley | $33,032 | $16 | 189 |
| 11 | Ladenburg Thalmann | $32,689 | $16 | - |
| 12 | Raymond James Financial | $32,682 | $16 | 132 |
| 13 | Citi | $32,599 | $16 | 12 |
| 14 | Baird | $31,864 | $15 | 49 |
| 15 | Instinet Incorporated | $31,703 | $15 | - |
| 16 | Lurie | $30,384 | $15 | - |
| 17 | Total Financial Solutions | $29,750 | $14 | - |
| 18 | Paulson’s | $28,941 | $14 | - |
| 19 | Fremont Group | $28,526 | $14 | - |
| 20 | Graham Holdings | $26,138 | $13 | - |