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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Providence, RI | $109,701 | $52.74 |
| 2 | Washington, DC | $107,532 | $51.70 |
| 3 | Atlantic City, NJ | $106,393 | $51.15 |
| 4 | Olympia, WA | $105,558 | $50.75 |
| 5 | Rochester, NY | $102,715 | $49.38 |
| 6 | Hartford, CT | $102,429 | $49.24 |
| 7 | Sacramento, CA | $101,217 | $48.66 |
| 8 | Baton Rouge, LA | $100,363 | $48.25 |
| 9 | Boston, MA | $98,642 | $47.42 |
| 10 | Chesapeake, VA | $97,310 | $46.78 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Executive Vice President | $248,844 | $120 | - |
| 2 | Senior Vice President | $194,209 | $93 | - |
| 3 | Vice President Of Global Operations | $175,241 | $84 | - |
| 4 | Group Vice President | $174,861 | $84 | - |
| 5 | Corporate Vice President | $171,065 | $82 | - |
| 6 | Operations Vice President | $167,333 | $80 | - |
| 7 | Controller, Vice President | $162,553 | $78 | - |
| 8 | Division Vice President | $157,292 | $76 | - |
| 9 | Vice President | $155,673 | $75 | - |
| 10 | Finance Vice President | $139,554 | $67 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Telvista US | $98,449 | $47 | - |
| 2 | Integreon | $97,898 | $47 | - |
| 3 | Alta Resources | $97,773 | $47 | - |
| 4 | Concentrix | $86,498 | $42 | - |
| 5 | TRG - The Resource Group | $84,345 | $41 | - |
| 6 | ibex | $82,973 | $40 | - |
| 7 | American Home Shield | $82,390 | $40 | - |
| 8 | VXI | $77,502 | $37 | 2 |
| 9 | Teleperformance USA | $75,619 | $36 | - |
| 10 | Lawrence & Schiller | $75,291 | $36 | - |
| 11 | SITEL | $74,391 | $36 | - |
| 12 | Alorica | $74,072 | $36 | - |
| 13 | Empereon Constar | $73,637 | $35 | - |
| 14 | SYKES | $73,500 | $35 | - |
| 15 | TTEC | $72,953 | $35 | 6 |
| 16 | Global Response | $72,724 | $35 | - |
| 17 | Arise Virtual Solutions | $72,617 | $35 | - |
| 18 | Afni | $72,424 | $35 | - |
| 19 | Call Center Services International | $72,068 | $35 | - |
| 20 | GCS | $71,778 | $35 | - |