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A system support administrator is a computer professional who maintains, installs, and upgrades computer software programs and ensures that these programs function within an organization's information technology (IT) network. These professionals perform testing, routine quality analysis of computer systems and are also responsible for implementing security protocols as required by their employer. System support administrators also respond to client queries and help customers or employees troubleshoot and resolve computer and network issues.
Many system support administrators have a bachelor's or an associate's degree in computer science, information technology, or a related field. They should have a broad knowledge of computer software and IT networks, the implementation of firewalls and security measures, as well as be able to resolve any technical issues and problems. These individuals should have strong analytical, problem-solving, and teamwork skills.
A system support administrator can make up to $80,000 annually, and the career field is expected to grow 5% by 2028.
Professor and Director of Graduate Studies, University of Illinois
Avg. Salary $86,448
Avg. Salary $59,228
Growth rate 5%
Growth rate 0.3%
American Indian and Alaska Native 0.31%
Asian 10.14%
Black or African American 8.90%
Hispanic or Latino 12.59%
Unknown 5.09%
White 62.97%
Genderfemale 20.72%
male 79.28%
Age - 42American Indian and Alaska Native 3.00%
Asian 7.00%
Black or African American 14.00%
Hispanic or Latino 19.00%
White 57.00%
Genderfemale 47.00%
male 53.00%
Age - 42Stress level is manageable
7.1 - high
Complexity level is challenging
7 - challenging
Work life balance is good
6.4 - fair
| Skills | Percentages |
|---|---|
| Troubleshoot | 6.81% |
| Linux | 6.22% |
| SQL | 6.08% |
| Customer Service | 5.96% |
| Database | 5.16% |
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The average systems support administrator salary in the United States is $86,448 per year or $42 per hour. Systems support administrator salaries range between $67,000 and $110,000 per year.
What am I worth?
You get to help a lot of people in many different ways as well as learning new things about technology
I have aids now due to the painfulness of sitting down all day
Working with The people
There was nothing to like. Everyone was polite an hard workers
I decided to go to technical support because I've been fascinated by technology all my life and I love working with the people as well. I want to use my technical know-how to solve directly the problems that customers have. I want to be the person who makes life easier and more enjoyable for people who have had a problem. This is what I like most as a technical Support.
I don't like sitting around being inactive. So I'll keep my self always busy