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Taker down skills for your resume and career
8 taker down skills for your resume and career
1. Outbound Calls
An outbound call is made by the call center representative to the customers on behalf of the company. Such calls help increase sales and generate revenue for the organization.
- Initiated outbound calls to customers and assisted in obtaining incentives for participating in surveys online while accurately recording data.
- Placed outbound calls to the public, persuading them to participate in surveys.
2. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Responded to consumer questions about water service and provided courteous and ultimate customer service.
- Provided customer service support for Verizon Wireless customers.
3. Survey Data
Survey Data is characterized as the resultant information that is gathered from an example of respondents that took a review. This information is complete data assembled from an intended interest group about a particular theme to lead research. There are numerous techniques utilized for overview information assortment and factual investigation.
- Prepared and presented summaries and analyses of survey data for statistical information to be reviewed by supervisors.
- Initiated calls to target area to attain third party survey data.
4. Police Reports
Police reports, also known as "incident reports," are recorded by members of the police department and detail a (potentially) illegal incident or confrontation. The following information is usually found on a police report: the date and time of the incident, which officers were involved, the address of the incident, what kind of incident (theft, assault, etc.), and how the officers were alerted to the incident.
- Requested police reports and assigned appraisers and adjusters.
- Set up vehicle for inspections, ordered police reports and made Arrangements for vehicle to be towed.
5. USDA
- Clean, wash and sanitize belts and floors to ensure USDA and internal regulations are followed.
6. Inbound Calls
- Assisted in the completion of Political Opinion call campaigns by receiving inbound calls.
- Received inbound calls from customers requesting a cab to pickup and/or drop them off at their desired location.
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- Verified coverage's; investigated and resolved first party claims weekly.
- Evaluated and settled first-party claims.
8. Food Preparation
- Provided daily senior citizen care that included bathing, food preparation, medical appointment scheduling and transportation.
- Monitor food preparation or service techniques to ensure that proper procedures are followed
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List of taker down skills to add to your resume
The most important skills for a taker down resume and required skills for a taker down to have include:
- Outbound Calls
- Customer Service
- Survey Data
- Police Reports
- USDA
- Inbound Calls
- Party Claims
- Food Preparation
Updated January 8, 2025