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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Lakeville, MA | $47,364 | $22.77 |
| 2 | Oakland, CA | $37,461 | $18.01 |
| 3 | New York, NY | $36,020 | $17.32 |
| 4 | Castle Rock, CO | $32,103 | $15.43 |
| 5 | San Antonio, TX | $29,579 | $14.22 |
| 6 | Knoxville, TN | $27,245 | $13.10 |
| 7 | Tampa, FL | $25,230 | $12.13 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $107,218 | $52 | - |
| 2 | Customer Relationship Specialist | $106,202 | $51 | - |
| 3 | Information Service Specialist | $98,868 | $48 | - |
| 4 | Senior Technical Service Specialist | $81,331 | $39 | - |
| 5 | Transactional Specialist | $72,837 | $35 | - |
| 6 | Senior Service Specialist | $68,415 | $33 | - |
| 7 | Customer Service Senior Associate | $67,680 | $33 | - |
| 8 | Human Service Specialist | $65,307 | $31 | - |
| 9 | Employment Service Specialist | $56,705 | $27 | - |
| 10 | Senior Client Service Specialist | $56,020 | $27 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Forever 21 | $63,382 | $30 | - |
| 2 | Lucky Brand | $35,721 | $17 | - |
| 3 | Anthropologie | $35,023 | $17 | - |
| 4 | American Eagle Outfitters | $34,579 | $17 | - |
| 5 | Tory Burch | $34,378 | $17 | - |
| 6 | Gap Inc. | $33,421 | $16 | - |
| 7 | Nordstrom | $32,598 | $16 | 18 |
| 8 | Brookstone | $31,660 | $15 | - |
| 9 | Coldwater Creek | $31,563 | $15 | - |
| 10 | Chinos Holdings, Inc. | $31,520 | $15 | - |
| 11 | New York & Company | $31,169 | $15 | - |
| 12 | Bananas | $31,060 | $15 | - |
| 13 | Neiman Marcus Group | $30,675 | $15 | 1 |
| 14 | Wilsons Leather | $30,550 | $15 | - |
| 15 | Christopher and Banks | $30,063 | $14 | - |
| 16 | Lafayette 148 New York | $30,022 | $14 | - |
| 17 | Crabtree & Evelyn | $29,791 | $14 | - |
| 18 | White House Black Market | $29,502 | $14 | - |
| 19 | The Children's Place | $29,128 | $14 | - |
| 20 | Lord & Taylor | $28,884 | $14 | - |