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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Davenport, IA | $40,239 | $19.35 |
| 2 | Durham, NC | $38,820 | $18.66 |
| 3 | Austin, TX | $37,894 | $18.22 |
| 4 | Evansville, IN | $37,871 | $18.21 |
| 5 | Augusta, GA | $36,859 | $17.72 |
| 6 | Hollywood, FL | $35,991 | $17.30 |
| 7 | Charleston, SC | $35,513 | $17.07 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Account Executive | $101,753 | $49 | - |
| 2 | Customer Retention Representative | $78,779 | $38 | - |
| 3 | Customer Service Expert | $78,597 | $38 | - |
| 4 | Wireless Care Representative | $69,342 | $33 | - |
| 5 | Customs Consultant | $69,003 | $33 | - |
| 6 | Customer Care Consultant | $64,021 | $31 | - |
| 7 | Customer Solutions Specialist | $53,320 | $26 | - |
| 8 | Business Representative | $53,191 | $26 | - |
| 9 | Customer Relationship Specialist | $51,620 | $25 | - |
| 10 | National Account Specialist | $50,048 | $24 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Intuit | $47,751 | $23 | 21 |
| 2 | Drake Software | $42,416 | $20 | 2 |
| 3 | CRMSuite | $41,053 | $20 | - |
| 4 | Vizio | $38,328 | $18 | - |
| 5 | CallTech Communications | $36,997 | $18 | - |
| 6 | Frazer DMS | $36,823 | $18 | - |
| 7 | SkyGolf | $35,701 | $17 | - |
| 8 | J-Curve Technologies | $35,331 | $17 | - |
| 9 | Sento | $35,049 | $17 | - |
| 10 | Buckeye Broadband | $34,939 | $17 | - |
| 11 | Mercury Network | $34,519 | $17 | - |
| 12 | CCBill | $34,450 | $17 | - |
| 13 | Securus Technologies | $33,563 | $16 | - |
| 14 | Universal Electronics | $32,710 | $16 | - |
| 15 | SimpliSafe | $32,290 | $16 | - |
| 16 | Bulk TV & Internet | $31,987 | $15 | - |
| 17 | Conduent | $31,850 | $15 | 114 |
| 18 | Microdyne Outsourcing | $30,801 | $15 | - |
| 19 | NCO Customer Management, Inc. | $28,778 | $14 | - |
| 20 | Microdyne Corporation | $28,489 | $14 | - |