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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Cambridge, MA | $38,976 | $18.74 |
| 2 | Bellevue, WA | $38,560 | $18.54 |
| 3 | Washington, DC | $37,449 | $18.00 |
| 4 | New York, NY | $36,550 | $17.57 |
| 5 | Minneapolis, MN | $36,386 | $17.49 |
| 6 | Sacramento, CA | $36,309 | $17.46 |
| 7 | Hartford, CT | $36,146 | $17.38 |
| 8 | Jersey City, NJ | $35,916 | $17.27 |
| 9 | Lincoln, RI | $35,735 | $17.18 |
| 10 | Keene, NH | $35,407 | $17.02 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $88,662 | $43 | - |
| 2 | Senior Representative | $84,129 | $40 | - |
| 3 | Customer Care Consultant | $74,177 | $36 | - |
| 4 | Service Advisor | $70,934 | $34 | - |
| 5 | Telesales Representative | $70,566 | $34 | - |
| 6 | Customer Retention Representative | $70,409 | $34 | - |
| 7 | Customer Account Executive | $69,411 | $33 | - |
| 8 | Customer Service Senior Associate | $67,167 | $32 | - |
| 9 | Customs Consultant | $66,858 | $32 | - |
| 10 | Telephone Service Adviser | $65,894 | $32 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | HP | $40,253 | $19 | 7 |
| 2 | Librato, Inc. | $37,309 | $18 | - |
| 3 | Fluke | $36,738 | $18 | - |
| 4 | Semiconductor Components Industries, LLC | $36,581 | $18 | - |
| 5 | Teledyne LeCroy | $36,321 | $17 | - |
| 6 | Synopsys | $36,263 | $17 | 1 |
| 7 | Rohde & Schwarz | $35,936 | $17 | - |
| 8 | Cadence Design Systems | $35,800 | $17 | 4 |
| 9 | Intel | $35,369 | $17 | - |
| 10 | Amd | $35,051 | $17 | 2 |
| 11 | Micron Technology | $34,644 | $17 | 2 |
| 12 | Texas Instruments | $33,403 | $16 | - |
| 13 | Compunet | $32,898 | $16 | 4 |
| 14 | Multi Systems | $32,744 | $16 | - |
| 15 | Network Systems | $32,718 | $16 | - |
| 16 | Compudyne, Inc. | $32,715 | $16 | - |
| 17 | Network Technologies Inc | $32,651 | $16 | - |
| 18 | NI | $31,158 | $15 | - |
| 19 | Cypress | $30,862 | $15 | - |
| 20 | Global Resources International | $30,703 | $15 | - |