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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Redmond, WA | $40,848 | $19.64 |
| 2 | Boston, MA | $39,049 | $18.77 |
| 3 | Sunnyvale, CA | $38,043 | $18.29 |
| 4 | Washington, DC | $37,206 | $17.89 |
| 5 | Beaverton, OR | $36,996 | $17.79 |
| 6 | New York, NY | $36,201 | $17.40 |
| 7 | Minneapolis, MN | $36,122 | $17.37 |
| 8 | Hartford, CT | $36,100 | $17.36 |
| 9 | Urban Honolulu, HI | $35,988 | $17.30 |
| 10 | Providence, RI | $35,767 | $17.20 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Senior Associate | $115,733 | $56 | - |
| 2 | Customer Service Expert | $110,715 | $53 | - |
| 3 | Account Executive/Customer Service | $98,879 | $48 | - |
| 4 | Customs Consultant | $93,060 | $45 | - |
| 5 | Service Consultant | $80,863 | $39 | 2 |
| 6 | Customer Account Executive | $78,378 | $38 | - |
| 7 | Telephone Service Adviser | $76,590 | $37 | - |
| 8 | Customer Liaison | $73,973 | $36 | - |
| 9 | Customer Relationship Specialist | $72,915 | $35 | - |
| 10 | Customer Care Executive | $67,797 | $33 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | COLSA | $35,203 | $17 | - |
| 2 | KeyW | $34,554 | $17 | - |
| 3 | EER Systems | $34,461 | $17 | - |
| 4 | ProSync | $34,279 | $16 | - |
| 5 | Mathtech | $34,263 | $16 | - |
| 6 | Torch Technologies | $33,748 | $16 | - |
| 7 | ITI, a Wipro | $33,663 | $16 | - |
| 8 | Menon Renewable Products | $33,650 | $16 | - |
| 9 | Global Computer Associates | $33,533 | $16 | - |
| 10 | Teledyne Brown Engineering | $33,520 | $16 | - |
| 11 | Quantum Technology Sciences | $33,452 | $16 | - |
| 12 | Protingent | $33,429 | $16 | 1 |
| 13 | QinetiQ North America | $33,417 | $16 | - |
| 14 | Decision Technologies Inc. | $33,299 | $16 | - |
| 15 | Trident Systems | $33,048 | $16 | - |
| 16 | Key Technology | $32,697 | $16 | 1 |
| 17 | Concept Technology | $32,625 | $16 | - |
| 18 | ESG Automotive USA | $32,349 | $16 | - |
| 19 | Endevco | $32,297 | $16 | - |
| 20 | Western Enterprises | $32,158 | $15 | - |