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What is a territory representative and how to become one

Updated January 8, 2025
3 min read
Quoted experts
Hank Boyd,
John Tobon
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Territory representatives are in charge of developing and managing a territory of customers patronizing the business. They grow sales and retain existing customers by providing excellent service. They prepare periodic plans for both the territory and customer to increase effectiveness and productivity. Furthermore, they complete and submit plans and all other necessary paperwork to the district manager periodically. Additionally, they manage inventory and identify the causes for slow sales in core products. Also, they maintain adequate levels of stock to support customer needs. Territory reps perform other tasks as assigned.

To become a territory representative, you need an associate's or bachelor's degree in a related discipline. Candidates must have at least a year of professional work experience. You must be proficient in Microsoft Office. You must possess communication, problem-solving, decision-making, and organization skills. Territory representatives make an average salary of $52,923 per year. This ranges between $33,000 and $84,000.

What general advice would you give to a territory representative?

Hank BoydHank Boyd LinkedIn profile

Assistant Dean for Civic Engagement & Clinical Professor of Marketing, University of Maryland - College Park

Demonstrated proficiency in sales represents a feather in your cap. For many
CEOs, they started their illustrious career in sales. Nowadays, it is a common
launchpad for scores of successful business executives in consumer package goods.
Why is this so? Savvy companies know that it is paramount that new hires
quickly learn who the real target consumers are. Spending time on the front lines will
enhance your later contributions to the firm. For example, after obtaining my MBA from
Berkeley, I had the good fortune to land a sales position at Merck. I served as a Hospital
Representative specializing in broad spectrum antibiotics. My territory consisted of
Stanford University Medical Center, Palo Alto VA Medical Center, and the Santa Clara
Valley Medical Center.
After 18 months of working diligently in territory, I was offered a promotion to
work inside at Merck's headquarters in Rahway, New Jersey. Once I truly knew the
needs and concerns of my clients - general surgeons, urologists, gastroenterologists,
urologists, and infectious disease specialists - Merck was confident I could craft
relevant literature pieces and design compelling ad campaigns to reach target
physicians.
Mastery of general sales is a highly coveted asset. Once you conquer a given
product domain, the artform of sales is entirely transferrable. Case in point, it is not
unusual for you to begin in pharmaceuticals and then effortlessly segue into medical
equipment sales after a couple of years.
ScoreTerritory RepresentativeUS Average
Salary
3.1

Avg. Salary $39,761

Avg. Salary $59,228

Stability level
7.1

Growth rate 4%

Growth rate 0.3%

Diversity
3.8
Race

American Indian and Alaska Native 0.23%

Asian 5.13%

Black or African American 3.82%

Hispanic or Latino 14.14%

Unknown 3.71%

White 72.97%

Gender

female 37.36%

male 62.64%

Age - 48
Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 48
Stress level
7.1

Stress level is high

7.1 - high

Complexity level
8.4

Complexity level is challenging

7 - challenging

Work life balance
4.9

Work life balance is fair

6.4 - fair

Territory representative career paths

Key steps to become a territory representative

  1. Explore territory representative education requirements

    Most common territory representative degrees

    Bachelor's

    82.7 %

    Associate

    8.5 %

    Master's

    5.1 %
  2. Start to develop specific territory representative skills

    SkillsPercentages
    Customer Service11.69%
    Patients10.07%
    Customer Relationships9.36%
    CRM9.31%
    Territory Development5.55%
  3. Complete relevant territory representative training and internships

    Accountants spend an average of 6-12 months on post-employment, on-the-job training. New territory representatives learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a territory representative based on U.S. Bureau of Labor Statistics data and data from real territory representative resumes.
  4. Research territory representative duties and responsibilities

    • Manage and develop an extensive sales pipeline using SalesForce CRM products and phone-orient lead development techniques.
    • Accomplish this by actively prospecting new business, maintaining accountability on all sales efforts, and actualizing attentiveness to detail.
    • Design and facilitate educational and informative sales presentations and workshops for patients, family members, physicians and nurses.
    • Promote portfolio of products from multiple therapeutic classes to internal medicine, cardiology, allergy and pulmonology and family practice.
  5. Prepare your territory representative resume

    When your background is strong enough, you can start writing your territory representative resume.

    You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a territory representative resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

    Choose from 10+ customizable territory representative resume templates

    Build a professional territory representative resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your territory representative resume.
    Territory Representative Resume
    Territory Representative Resume
    Territory Representative Resume
    Territory Representative Resume
    Territory Representative Resume
    Territory Representative Resume
    Territory Representative Resume
    Territory Representative Resume
    Territory Representative Resume
  6. Apply for territory representative jobs

    Now it's time to start searching for a territory representative job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

How did you land your first territory representative job

Zippi

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Average territory representative salary

The average territory representative salary in the United States is $39,761 per year or $19 per hour. Territory representative salaries range between $31,000 and $50,000 per year.

Average territory representative salary
$39,761 Yearly
$19.12 hourly

What am I worth?

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How do territory representatives rate their job?

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Territory representative reviews

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A zippia user wrote a review on Mar 2020
Pros

Semi-flexible work hours. You have a sales goal and customers to call on in order to achieve said goal, so you have some flexibility of your schedule.

Cons

The amount of travel required takes you away from home frequently. If you have a family, being away starts taking a toll on them and work/life balance suffers.


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A zippia user wrote a review on Mar 2020
Pros

Marketing products from a traceable companies to consumers and providing a good service to the clients .


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A zippia user wrote a review on Jul 2019
Pros

The challenge to bring in new business and exceed monthly sales quota. To have the freedom to not be micromanage is reward enough. However the commissions and sales recognition make both rewarding and fun.

Cons

The stress that comes with having to produce. You have to find the business, present your solution, close the business and service the account.


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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.