The Hertz Corporation jobs in Baltimore, MD - 63 jobs
Part Time Customer Service Associate
The Hertz Corporation 4.3
The Hertz Corporation job in Severn, MD
The **Part Time** **Customer Service Associate** provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer issues at the counter and returns with the highest level of hospitality and professionalism. Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS results to determine cause and execute on plans to improve guest satisfaction. Improves service by communicating and assisting employees to understand customer needs, providing guidance, feedback, and individual coaching when needed. Ensures that all corporate policies and procedures are administered and followed by all staff.
**Wage** : $18.50/hr.
**Qualifications:**
3+ years of demonstrated experience in customer service, with experience in operations and sales. Rental car experience a plus. Excellent customer service skills. Excellent oral and written communication skills. Excellent relationship building and leadership skills. Excellent problem-solving and decision-making skills
**Apply** today and shift your **career** into drive for **tomorrow!**
**Benefits and Perks:**
Not only do you get to be part of an organization where you **Drive** your **Potential** , **Power** your **Passion!!** Below are a few perks and discounts:
+ Up to 40% off the base rate of any standard Hertz rental
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
$18.5 hourly 14d ago
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Customer Operations Manager
The Hertz Corporation 4.3
The Hertz Corporation job in Alexandria, VA
The **Customer Operations Manager** focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location.
The salary range for this position is $65,000.00
**What You'll Do:**
+ Responsible for daily customer operations and revenue generation for their assigned function
+ Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes
+ Resolves customer issues, ensuring a positive customer experience
+ Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS)
+ Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW)
+ Actively engages in effective communication plans focused on building employee engagement in order to achieve business results
+ Conducts performance evaluations that are timely and constructive, where applicable
+ Participates in the recruiting process, as required
+ Provides management with various updates and indicators as requested
+ Remains current on all administrative duties according to company policy
**What We're Looking For:**
+ 1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred.
+ High School Diploma required, Bachelor's Degree preferred
+ Moderate proficiency in Microsoft Office Suite
+ Ability to collaborate with internal and external stakeholders
+ Flexible and adaptable; ability to work effectively in ambiguous situations
+ Excellent verbal and written communication skills
+ Ability to address and resolve customer service challenges
+ Results driven, ability to make decisions and help solve problems
+ Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team
+ Ability to drive process and organizational change
+ Ability to influence
+ Ability to motivate teams and keep a positive attitude in a fast-paced environment
+ Ability to work under minimal supervision with a goal-oriented mindset
+ Ability to see the big picture and leverage critical thinking and decision-making skills
+ Excellent organization, time management, delegation, and prioritization skills.
+ Courageous leadership and accountability
**What You'll Get:**
+ Up to 40% off the base rate of any standard Hertz Rental
+ Paid Time Off
+ Medical, Dental & Vision plan options
+ Retirement programs, including 401(k) employer matching
+ Paid Parental Leave & Adoption Assistance
+ Employee Assistance Program for employees & family
+ Educational Reimbursement & Discounts
+ Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
+ Perks & Discounts -Theme Park Tickets, Gym Discounts & more
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
$65k yearly 13d ago
Branch Associate - Bilingual (English/Spanish)
Southerncarlson 4.0
Jessup, MD job
Branch Associate - Field Operations Do you have a background in front counter sales along with customer service? Are you passionate about building relationships? Do you enjoy being involved in several aspects of a Company? Are you looking for an opportunity that opens doors to learning new areas and growth within a Company?
If so, we are looking for you to join our exceptional team as a Front Counter Associate in Jessup, MD!
📅 Schedule: Monday - Friday | Day Shift
💲 Hourly Range: $18-19 per hour
WHAT YOU'LL BE DOING
Be the face of our company by greeting and welcoming customers in a friendly and professional manner upon store arrival, and provide assistance via phone and email inquiries. Your approach is to go above and beyond every time!
Develop relationships with our customers by understanding and explaining our products and proactively up-selling when a need is identified that we can meet
Interact with our sales representatives, branch managers and sales support to provide assistance with a variety of tasks - from pulling orders to simple tool repairs
Assist with merchandising and maximize our store's potential by ensuring products are placed exceptionally well
Look at our processes with an eye to recommend ways to streamline and create efficiency
YOU MAY BE A GOOD FIT IF YOU
Meet the Minimum Qualifications - You have at least 1 year of sales, sales support or customer service experience with a High School Diploma
Bilingual In English and Spanish is a must!
1+ year warehouse experience
Communicate Effectively - You connect with others effectively and clearly (both in person and over the phone) with strong and friendly communication skills.
Have a Growth Mindset - You're willing to put in the work to become knowledgeable about our products to be able to confidently answer customer questions and anticipate their needs
Take Initiative - You are a self-driven team player with a can-do attitude, comfortable with sales, and ready to step up and help others without being asked
Build Relationships Easily - You are ready to WOW our customers and deliver the best experience possible!
Love Tech - You're tech savvy with helping our customers via phone and email, along learning to navigate our product system easily
Bilingual (English/Spanish)
Focus on the Details - You're organized, highly efficient and know how to develop specific goals and prioritize with minimal supervision
WHY YOU'LL LOVE IT HERE
Daytime shift with great hours!
Our collaborative culture
Opportunities for career growth!
Competitive benefits package, including Health, Dental and Vision
Opportunity to enroll in our 401k program with Company Match
Paid time off
Notice: Offer for this position is contingent upon the completion of a satisfactory background check and drug screen
Branch Associate - Field Operations
$18-19 hourly 10d ago
Learning Specialist
The Hertz Corporation 4.3
The Hertz Corporation job in Annapolis, MD
**A Day in the Life:** The Learning Specialist is responsible for the delivery of learning activities focused on standard new hire training and other training activities. This may include sales, management and professional development for our employees. This role has an impact on our global training programs, new hire performance, customer satisfaction, employee engagement and development.
The salary range for this position is starting at $55,000.
**What You'll Do:**
+ Demonstrates excellent facilitation skills and a passion for delivering high impact learning sessions
+ Ability to influence others, drive a strong learning agenda and partner with business leaders
+ Facilitate the integration of content with the knowledge and experience of the learners
+ Act as a learning expert after training to reinforce concepts and effective application of methodology
+ Partner with business leaders to identify capability gaps and opportunities for business improvement and personal development
+ Leverage blended learning approaches and delivery recommendations to meet learning requirements for ongoing development and maturity of the organization, ensuring they are aligned to wider organization goals
+ Ensure best practice approach to learning and development across all Global Learning initiatives
+ Collaborate with Global Learning team, as assigned, on various projects and learning activities
+ Assist in providing support for new-hire classes in relation to technical/logon issues during training
+ Ensure consistency in following new-hire agenda and promoting engagement in virtual new-hire training
+ Provide training across the organization in RAC/HLE/Customer Care and other areas, as assigned and trained
+ Evaluate training solutions to assess impact of learning programs in terms of learning on the job and ROI
**What We're Looking For:**
+ 2 years' experience in Learning and Development or related training background experience
+ Bachelor's Degree in Human Resources, Education, or other related field preferred, or equivalent experience
+ Ability to work a flexible schedule, travel required up to 25% (as needed onsite trainings and team meetings)
+ Moderate proficiency in Microsoft Office
+ Ability to collaborate with internal and external stakeholders across multiple functions and locations
+ Ability to influence
+ Flexible and adaptable; ability to work effectively in ambiguous situations
+ Excellent verbal and written communication skills
+ Ability to drive process and organizational change
+ Ability to motivate teams and keep a positive attitude in a fast-paced environment
+ Ability to work under minimal supervision with a goal-oriented mindset
+ Ability to see the big picture and leverage critical thinking and decision-making skills
+ Excellent organization, time management, delegation, and prioritization skills
**What You'll Get:**
+ Up to 40% off the base rate of any standard Hertz Rental
+ Paid Time Off
+ Medical, Dental & Vision plan options
+ Retirement programs, including 401(k) employer matching
+ Paid Parental Leave & Adoption Assistance
+ Employee Assistance Program for employees & family
+ Educational Reimbursement & Discounts
+ Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
+ Perks & Discounts -Theme Park Tickets, Gym Discounts & more
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
$55k yearly 2d ago
Truck Driver - Local Class A - Penske Logistics
Penske Truck Leasing 4.3
North East, MD job
Immediate Opportunities: Full-time Local Class A CDL Truck Drivers
• Average $90000 annually
• AM dispatch
• Home daily
• Driver referral bonus program up to $5000 per referral
You will drive:
• Late model, Penske Truck Leasing trucks
• Best-in-class specs designed for comfort
What you will do:
• Perform multi-stop deliveries of grocery products to stores
• Unload the trailer using electric and manual pallet jacks
Schedule:
• 5-day work week with an am dispatch
• Sundays off
Comprehensive benefits package includes:
• Paid vacation and holidays day one
• Generous retirement benefits
• Excellent health care coverage-medical, dental, and vision
• Short and long-term disability; life and AD&D insurance
• Company-provided uniforms
• Employee discount benefit program
• Driver referral bonus program up to $5000 per referral
• Safety incentive program
• Premier Driver Recognition Program
Our excellent benefits plan keeps associates and their families happy, healthy, and secure. To learn more visit ******************************
FMCSA's Safety and Fitness Records SAFER system's web address:
***************************
Penske Logistic's DOT Number: 268015
Why Penske?
Ready to put your truck-driving career in high gear? Make the shift and fuel your career as a CDL Class A Truck Driver for Penske. When you join Penske, you join a team of professional truck drivers committed to delivering products safely and on time. And we're proud to haul freight for some of the world's leading brands. (Yes, we're more than just the yellow trucks.)
But it's more than that. It's about incredible customer service and building relationships with your accounts. When you drive for Penske, you're representing Penske, but you're also representing your clients. In fact, you'll probably be driving their branded trucks and wearing their uniform.
You'll be on the move with Penske and so will your career. We have tons of training opportunities for you. And with locations across the nation, you can also move to a new city.
Best of all, you'll be with a stable, nationwide company that is known for having the best equipment, great management, clear communication and a fantastic safety record. We pay every Friday, and for most of our driving positions, you're home daily. Yes, daily. Are you ready to take it to the next level? Come drive for Penske.
Qualifications:
• Valid Class A CDL required. Applicants must be domiciled in the U.S. and licensed in their state of residence
• Currently hold, or ability to obtain, a non-excepted interstate DOT medical card required
• 1 year of documented tractor-trailer experience in the last 3 years required, or 2 years of documented tractor-trailer experience in the last 5 years
• 3 years DMV/MVR record with two or fewer moving violations or accidents
• Follow all federal and/or state laws, regulations, and/or agency rules, standards and guidelines
• Regular, predictable, full attendance is an essential function of the job
• In order to be compliant with federal law (49 C.F.R. 391.11(b)(2)), this role requires English language proficiency.
• Work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening required
• This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required. Associates must have the ability to accept responsibility for their own safety, as well as the safety of others.
Physical Requirements:
The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The associate must be able to see and hear. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
• While performing the duties of this job, the associate will be required to move frequently, stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg.
• The associate must be able to legally operate a motor vehicle and safely and frequently enter/exit the vehicle as well as the rear cargo area.
Penske is an Equal Opportunity Employer.
About Penske Logistics
Penske Logistics engineers state-of-the-art transportation, warehousing and freight management solutions that deliver powerful business results for market-leading companies. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs. Visit Penske Logistics to learn more.
Job Category: Driver
Job Family: Drivers
Address: 100 Lums Rd
Primary Location: US-MD-North East
Employer: Penske Logistics LLC
Req ID: 2513830
$90k yearly 4d ago
Vehicle Operations Supervisor
Hertz 4.3
Hertz job in Arlington, VA
The Vehicle Operations Supervisor focuses on the back-of-the-house processes, vehicle care and management, and maximizing efficiencies as a leader on the Vehicle Operations team. The Manager directs processes and activities of frontline employees and may assist the Vehicle Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to vehicle operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location.
Wage: $65,000/year
What You'll Do:
Responsible for daily vehicle operations and revenue generation for their assigned function
Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes
Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW)
Actively engages in effective communication plans focused on building employee engagement in order to achieve business results
Conducts performance evaluations that are timely and constructive, where applicable
Participates in the recruiting process, as required
Provides management with various updates and indicators as requested
Remains current on all administrative duties according to company policy
High School Diploma required, Bachelor's Degree preferred
Moderate proficiency in Microsoft Office Suite
Ability to collaborate with internal and external stakeholders
Flexible and adaptable; ability to work effectively in ambiguous situations
Excellent verbal and written communication skills
Ability to address and resolve customer service challenges
Results driven, ability to make decisions and help solve problems
Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team
Ability to drive process and organizational change
Ability to influence
Ability to motivate teams and keep a positive attitude in a fast-paced environment
Ability to work under minimal supervision with a goal-oriented mindset
Ability to see the big picture and leverage critical thinking and decision-making skills
Excellent organization, time management, delegation, and prioritization skills.
Courageous leadership and accountability
What We're Looking For:
1-3 years' experience in Customer Service or Operations; Car Rental, Hospitality or Tourism experience preferred
What You'll Get:
Up to 40% off the base rate of any standard Hertz Rental
Paid Time Off
Medical, Dental & Vision plan options
Retirement programs, including 401(k) employer matching
Paid Parental Leave & Adoption Assistance
Employee Assistance Program for employees & family
Educational Reimbursement & Discounts
Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
Perks & Discounts -Theme Park Tickets, Gym Discounts & more
$65k yearly Auto-Apply 7d ago
Sr Full Stack Developer
The Hertz Corporation 4.3
The Hertz Corporation job in Annapolis, MD
**A Day in the Life:** We are seeking a talented **Sr Full Stack Developer** to join our Strategic Data & Analytics team working on Hertz's strategic applications and initiatives. This role will work in multi-disciplinary teams rapidly building high-value products that directly impact our financial performance and customer experience. You'll build cloud-native, large-scale, employee facing software using modern technologies including React, Python, Java, AWS, and Palantir Foundry.
The ideal candidate will have strong development skills across the full stack, a growth mindset, and a passion for building software at a sustainable pace in a highly productive engineering culture. Experience with Palantir Foundry is highly preferred but not required - we're looking for engineers who are eager to learn and committed to engineering excellence.
This position is available as fully remote with occasional travel, or as a hybrid role (3 days in-office, 2 days remote) based in Atlanta, GA or Denver, CO.
The salary range for this position is starting at $140,000. Posting open until the position is filled.
**What You'll Do:**
Day-to-Day Responsibilities
+ Work in balanced teams consisting of Product Managers, Product Designers, and engineers
+ Test first - We strive for Test-Driven Development (TDD) for all production code
+ CI (Continuous Integration) everything - Automation is core to our development process
+ Architect user-facing interfaces and design functions that help users visualize and interact with their data
+ Contribute to both frontend and backend codebases to enhance and develop projects
+ Build software at a sustainable pace to ensure longevity, reliability, and higher quality output
Frontend Development
+ Design and develop responsive, intuitive user interfaces using React and modern JavaScript/TypeScript
+ Build reusable component libraries and implement best practices for frontend architecture
+ Generate UX/UI designs (no dedicated UX/UI designers on team) with considerations for usability and efficiency
+ Optimize applications for maximum speed, scalability, and accessibility
+ Develop large-scale, web and mobile software utilizing appropriate technologies for use by our employees
Backend Development
+ Develop and maintain RESTful APIs and backend services using Python or Java
+ Design and implement data models and database schemas
+ Deploy to cloud environments (primarily AWS)
+ Integrate with third-party services and APIs
+ Write clean, maintainable, and well-documented code
Palantir Foundry Development (Highly Preferred)
+ Build custom applications and integrations within the Palantir Foundry platform
+ Develop Ontology-based applications leveraging object types, link types, and actions
+ Create data pipelines and transformations using Python transforms
+ Implement custom widgets and user experiences using the Foundry SDK
+ Design and build functions that assist users to visualize and interact with their data
Product Development & Delivery
+ Research problems and break them into deliverable parts
+ Work with a Lean mindset and deliver value quickly
+ Participate in all stages of the product development and deployment lifecycle
+ Conduct code reviews and provide constructive feedback to team members
+ Work with product managers and stakeholders to define requirements and deliverables
+ Contribute to architectural decisions and technical documentation
**What We're Looking For:**
+ 5+ years in web front-end or mobile development
+ Bachelor's or Master's degree in Computer Science or other related field, preferred
+ Strong proficiency in React, JavaScript/TypeScript, HTML, and CSS for web front-end development
+ Strong knowledge of one or more Object Oriented Programming or Functional Programming languages such as JavaScript, Typescript, Java, Python, or Kotlin
+ Experience with RESTful API design and development
+ Experience deploying to cloud environments (AWS preferred)
+ Understanding of version control systems, particularly GitHub
+ Experience with relational and/or NoSQL databases
+ Familiarity with modern frontend build tools and package managers (e.g., Webpack, npm, yarn)
+ Experience with React, including React Native for mobile app development, preferred
+ Experience with Palantir Foundry platform, preferred
+ Experience in Android or iOS development, preferred
+ Experience with data visualization libraries (e.g., D3.js, Plotly, Chart.js), preferred
+ Familiarity with CI/CD pipelines and DevOps practices, preferred
+ Experience with Spring framework, preferred
+ Working knowledge of Lean, User Centered Design, and Agile methodologies
+ Strong communication skills and ability to collaborate effectively across teams
+ Growth mindset - Aptitude and willingness to learn new technologies
+ Empathy - Kindness and empathy when building software for end users
+ Pride - Takes pride in engineering excellence and quality craftsmanship
+ Customer obsession - Obsessed with the end user experience of products
+ Strong problem-solving skills and attention to detail
+ Ability to work independently and as part of a balanced, multi-disciplinary team
+ Self-motivated with a passion for continuous learning and improvement
**What You'll Get:**
+ Up to 40% off the base rate of any standard Hertz Rental
+ Paid Time Off
+ Medical, Dental & Vision plan options
+ Retirement programs, including 401(k) employer matching
+ Paid Parental Leave & Adoption Assistance
+ Employee Assistance Program for employees & family
+ Educational Reimbursement & Discounts
+ Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
+ Perks & Discounts -Theme Park Tickets, Gym Discounts & more
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
$140k yearly 9d ago
Mgr Learning Projects
The Hertz Corporation 4.3
The Hertz Corporation job in Annapolis, MD
**A Day in the Life:** The **Learning Project Manager** will manage the planning, development, implementation, and measurement of training programs globally. The Manager will establish and execute strategic and tactical activities related to company-wide training programs. This role is responsible for analysis and post-training assessments to link training facilitation and curriculum effectiveness to key performance indicators and processes to improve and maintain performance expectations.
This role drives the effectiveness of our global training programs, directly supporting key business initiatives by accelerating new hire performance, enhancing customer satisfaction, increasing employee engagement, and building critical skills across the organization.
The salary range for this position is starting at $65,000, commensurate with experience.
**What You'll Do:**
+ Plan, manage, and ensure training delivery aligned with various business objectives
+ Partner with all internal stakeholders and partners to support revenue growth and demands from the business
+ Conduct and lead detailed gaps & needs analysis to identify learning objectives and post-training assessment initiatives for the program
+ Plan and conduct detailed performance and compliance-to-plan reviews
+ Partner with stakeholders to determine needs and priorities within the business
+ Ensure consistency of training design, delivery and execution; proactively provide relevant feedback, suggestions and best practices to improve results
+ Create and report business information and metrics as mandated
+ Attach and validate ROI for all projects
+ Ensure updated knowledge of the program at all times
+ Ensure project plans are kept up to date and risk to plan is called out to leadership in a timely manner
+ Create and edit basic training content in Articulate Storyline authoring tool
**What We're Looking For:**
+ 5+ years' experience in Car Rental, Hospitality, or Tourism, preferred
+ 3+ years' experience in Project Management or Learning & Development, preferred
+ Plan, manage, and ensure training delivery aligned with various business objectives
+ Partner with all internal stakeholders and partners to support revenue growth and demands from the business
+ Conduct and lead detailed gaps & needs analysis to identify learning objectives and post-training assessment initiatives for the program
+ Plan and conduct detailed performance and compliance-to-plan reviews
+ Partner with stakeholders to determine needs and priorities within the business
+ Ensure consistency of training design, delivery and execution; proactively provide relevant feedback, suggestions and best practices to improve results
+ Create and report business information and metrics as mandated
+ Attach and validate ROI for all projects
+ Ensure updated knowledge of the program at all times
+ Ensure project plans are kept up to date and risk to plan is called out to leadership in a timely manner
+ Create and edit basic training content in Articulate Storyline authoring tool
**What You'll Get:**
+ Up to 40% off the base rate of any standard Hertz Rental
+ Paid Time Off
+ Medical, Dental & Vision plan options
+ Retirement programs, including 401(k) employer matching
+ Paid Parental Leave & Adoption Assistance
+ Employee Assistance Program for employees & family
+ Educational Reimbursement & Discounts
+ Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
+ Perks & Discounts -Theme Park Tickets, Gym Discounts & more
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
$65k yearly 2d ago
Sr DevOps Architect
The Hertz Corporation 4.3
The Hertz Corporation job in Washington, DC
**A Day in the Life** The **Sr DevOps Architect** will build functional systems that improve customer experience. This role is responsible for managing the cloud infrastructure and CI/CD pipelines for the Data Platform and Data Engineering team. They will work closely with the Enterprise Cloud Platform Engineering team and the Enterprise DevOps team, acting as a bridge between development and operations by applying a software engineering mindset to system administration tasks. Daily activities include but not limited to solution architecture, infrastructure monitoring, incident response, and automated infrastructure and application deployments across all software development lifecycles.
The salary is expected to start around $150k, commensurate with experience.
Posting open until the position is filled.
**What You'll Do**
+ Build CI/CD Pipeline capabilities using Jenkins, Cloudbees, or ArgoCD,
+ Build/maintain Infrastructure as code using CloudFormation, Terraform, or Ansible
+ Provide level 3 technical support
+ Perform root cause analysis for production errors
+ Design and lead the implementation of DevOps automation processes including Infrastructure as Code, Software deployment
+ Research problems and break them into deliverable parts
+ Ability to work in both a strategic long-term mindset and a lean mindset with rapid delivery
+ Developing cloud first, global IaaS, CI/CD, and general automation processes utilizing the appropriate technology for the task at hand
**What We're Looking For**
+ 10+ years total of software engineering, system administration, and/or DevOps; Bachelor or Masters in Computer Science or other related field preferred
+ Experience as a DevOps Engineer, Cloud Engineer or similar software engineering role
+ Experience in CI/CD principles and Pipeline development (preferrably in Jenkins, ArgoCD or Cloudbees)
+ Strategic and long-term thinking skills
+ Experience with git and git workflows
+ Experience with Infrastructure as Code and tools including Terraform, Ansible, and AWS CloudFormation preferred
+ Working knowledge of Lean and Agile methodologies
+ Experience deploying to cloud environments
+ Experience in cloud resource optimization preferred
+ Experience with Linux and Windows system administration
+ Ability to collaborate with internal and external stakeholders across multiple functions and locations
+ Ability to influence
+ Flexible and adaptable; ability to work effectively in ambiguous situations
+ Excellent verbal and written communication skills
+ Results driven, ability to make decisions and help solve problems
+ Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team.
+ Ability to drive process and organizational change.
+ Ability to motivate teams and keep a positive attitude in a fast-paced environment.
+ Ability to work under minimal supervision with a goal-oriented mindset.
+ Ability to see the big picture and leverage critical thinking and decision-making skills.
+ Excellent organization, time management, delegation, and prioritization skills.
+ Courageous leadership and accountability.
+ Remote role; follows Eastern Time (ET) business hours.
**What You'll Get:**
+ Up to 40% off the base rate of any standard Hertz Rental
+ Paid Time Off
+ Medical, Dental & Vision plan options
+ Retirement programs, including 401(k) employer matching
+ Paid Parental Leave & Adoption Assistance
+ Employee Assistance Program for employees & family
+ Educational Reimbursement & Discounts
+ Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
+ Perks & Discounts -Theme Park Tickets, Gym Discounts & more
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
$150k yearly 60d+ ago
Tire and Lube Technician
The Hertz Corporation 4.3
The Hertz Corporation job in Severn, MD
We are looking for a **Tire and Lube Technician** with a passion to service vehicles. If this is, you and you're ready for your next destination then you have cruised to the right spot! **Wages:** $17.50 per hour **Apply today** and shift your **career** into drive for **tomorrow** !
Not only do you get to be part of an organization where you **Drive** your **Potential** and **Power** your **Passion** you get major **perks** and **discounts** ! Just to name a few **Hertz** perks:
+ Up to 40% off the base rate of any standard Hertz rental
+ Take advantage of Hertz negotiated discounts (Travel, Tickets- movies, concerts, theme parks, Electronics, Food, Fitness)
+ Credit Union Access
+ Health & Wellness benefits
+ Tuition Reimbursement
+ Pet Insurance
+ Paid Parental Leave
+ Career Growth with hands on learning
**Educational Background:**
+ High School Diploma or equivalent preferred
**Professional Experience:**
+ Entry level position with no required experience
+ Preferred prior experience with automotive repair (personal or professional)
**Knowledge:**
+ Must be able to perform vehicle repairs with oversight
+ Ability to use shop equipment such as lifts, tire changing equipment, alignment machines, and scan tools
**Additional Notes:**
+ Must have tools to perform necessary repairs
+ Minimum tools needed for the job.
+ 3/8" and ½" impact wrench
+ Sockets wrench - metric and standard - preferably long and short lengths.
+ Oil Filter wrenches and tools
+ TPMS tool - reset tire sensors
+ Combo wrenches
+ Screwdrivers
+ Must have a Valid Driver's License
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
$17.5 hourly 60d+ ago
Car Wash Attendant
The Hertz Corporation 4.3
The Hertz Corporation job in Severn, MD
We are looking for Car Wash Attendants who take pride in their work and drive customer satisfaction. If this is, you and you're ready for your next destination then you have cruised to the right spot!
Wages: $17.50 per hour
Apply today and shift your career into drive for tomorrow!
Not only do you get to be part of an organization where you Drive your Potential and Power your Passion you get major perks and discounts! Just to name a few Hertz perks:
Up to 40% off the base rate of any standard Hertz rental
Take advantage of Hertz negotiated discounts (travel, tickets, electronics, food, fitness)
Credit Union
Health & Wellness benefits
Tuition Reimbursement
Pet Insurance
Paid Parental Leave
Career Growth with hands on learning
How to Drive your future in working with Hertz:
Conduct vehicle service and maintenance checks to ensure customer satisfaction
Committed to Hertz Gold Clean Standard with each vehicle
Work outside in all weather conditions
Ensure fuel and all fluids meet all standards
Transport vehicles throughout lot
Have a valid driver's license with a clean driving record
Be at least 20 years of age
High School diploma or general equivalency diploma required.
$17.5 hourly Auto-Apply 60d+ ago
Manager Trainee
The Hertz Corporation 4.3
The Hertz Corporation job in Falls Church, VA
The Manager In Training program provides hands-on training in Sales, Operations, Customer Service, finance, fleet management, and people management. This position has a clearly defined career path to Branch Manager in as little as 12-18 months. This role supports the achievement of location sales goals and customer service excellence.
Wages: $17.00/hr.
Qualifications:
High School diploma or equivalent is required. A valid driver's license is required. Strong computer skills and multitasking skills are needed. Excellent written and spoken communication.
Apply today and shift your career into drive for tomorrow!
Benefits and Perks:
Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts:
Up to 40% off the base rate of any standard Hertz rental
Medical, Dental & Vision plan options
Retirement programs, including 401(k) employer matching
Paid Parental Leave & Adoption Assistance
Employee Assistance Program for employees & family
Educational Reimbursement & Discounts
Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
Perks & Discounts -Theme Park Tickets, Gym Discounts & more
$17 hourly Auto-Apply 37d ago
Corporate Sales Account Manager - South Connecticut
The Hertz Corporation 4.3
The Hertz Corporation job in Annapolis, MD
The **Corporate Sales Account Manager - S. Connecticut,** is responsible for being customer driven and growth oriented to drive business and capitalize on opportunities that result in increased revenue within the corporate segment. Communicates opportunities, challenges, and market trends within assigned territory. This position plays a crucial role in assisting Hertz to achieve strategic growth initiatives by increasing revenue through new account development and by expanding business with existing corporate accounts.
**What You'll Do:**
+ Participate in B2B sales activities that result in increased market share and profitable revenue growth.
+ Partner with existing corporate accounts to expand our relationships, provide continual support of their rental needs and communicate new/existing products, services, and programs.
+ Negotiate contract renewals with existing designated Hertz accounts improving contribution margins and delivering improved economics and profitable revenue that contributes to the company EBITDA.
+ Create relationships with assigned competitive accounts to capitalize on new business opportunities and improve Hertz designation and market share in assigned competitive targets.
+ Utilize technology and relationships to prospect effectively and grow pipeline accounts.
+ Strategize internally by communicating opportunities, challenges and market trends affecting assigned accounts and executing a course of action.
+ Report on activity and provide documentation relevant to account administration.
**What We're Looking For:**
+ Bachelor's level degree or equivalent experience.
+ Two or more years of large account management experience.
+ Possesses demonstrated and proven revenue growth experience within a sales territory over an extended period of time.
+ Excellent business/financial acumen.
+ Exceptional communication and networking skills.
+ Strong PC skills - Salesforce experience a plus.
+ A valid U.S. Driver's License.
+ Service Industry Experience a plus
+ Ability to influence.
+ Flexible and adaptable; ability to work effectively in ambiguous situations.
+ Excellent verbal and written communication skills.
+ Results driven, ability to make decisions and help solve problems.
+ Ability to work under minimal supervision with a goal-oriented mindset.
+ Ability to see the big picture and leverage critical thinking and decision-making skills.
+ Excellent organization, time management, and prioritization skills.
**What You'll Get:**
+ This role provides On Target Earning potential of $90-100k; which includes a quarterly and annual bonus plan.
+ Quarterly and Annual Bonus plan
+ Company Vehicle for business and personal use
+ 40% off any standard Hertz Rental
+ Paid Time Off
+ Medical, Dental & Vision plan options
+ Retirement programs, including 401(k) employer matching
+ Paid Parental Leave & Adoption Assistance
+ Employee Assistance Program for employees & family
+ Educational Reimbursement & Discounts
+ Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
+ Perks & Discounts -Theme Park Tickets, Gym Discounts & more
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
$90k-100k yearly 60d+ ago
Sr Data Engineer (MFT - IBM Sterling)
The Hertz Corporation 4.3
The Hertz Corporation job in Washington, DC
**A Day in the Life:** The IBM Sterling Senior MFT Engineer will have expertise in Sterling B2B Integrator, Sterling File Gateway, Sterling Secure Proxy, Control Center. This position requires an expert level knowledge of these technologies. You'll provide third-level support for core hardware, software, data and infrastructure components within the B2B integration team. The software focus areas will include software infrastructure components, continuous improvement and automation related to middleware and enterprise data movement within a mission-critical, multi-site enterprise environment.
The ideal candidate will have a passion for technology; possess the ability to create change and be the facilitator for this transformation. They will have experience tailoring software design, developing, and implementing of solutions in support of data quality and automation. They will need to understand the requirements of a project, test the performance of the infrastructure, and verify that the requirements have been successfully met.
We expect the starting salary to be around $135k but will be commensurate with experience.
**What You'll Do:**
TECHNICAL SENIORSHIP
+ Communication with internal and external business users on Sterling Integrator mappings
+ Making changes to existing partner integrations to meet internal and external requirements
+ Design, develop and implement solutions based on standards and processes that establish consistency across the enterprise data, reduce risks, and promote efficiencies in support of the organizational goals and objectives.
+ Diagnose and troubleshoot complex issues, restore services and perform root cause analysis.
+ Facilitate the review, vetting of these designs with the architecture governance bodies, as required.
+ Be aware of all aspects of security related to the Sterling environment and integrations
INNOVATIVE INFRASTRUCTURE & PROBLEM SOLVING
+ Strive to engineering excellence by simplifying, optimizing, and automating processes and workflows.
TEAMWORK & COMMUNICATION
+ Superior & demonstrated team building & development skills to harness powerful teams
+ Ability to communicate effectively with different levels of Seniorship within the organization
+ Provide timely updates so that progress against each individual incident can be updated as required
+ Write and review high quality technical documentation
CONTROL & AUDIT
+ Ensures their workstation and all processes and procedures, follow organization standards
CONTINUOUS IMPROVEMENT
+ Encourages and maintains a 'Best practice sharing culture', always striving to find ways to improve service and change mind set.
**What We're Looking For:**
+ Bachelor's degree in Engineering, Statistics, Computer Science or other quantitative fields, required
+ 5+ years of IT experience
+ 4+ years' experience working with Sterling B2B Integrator, Sterling File Gateway, PCM (preferred)
+ 3+ years' experience with scripting to enable automation of standard activities (example: Ansible, Python, Bash, Java)
+ Strong interpersonal and communication skills with Agile/Scrum experience.
+ Strong problem solving and critical thinking skills with a proven record for identifying and diagnosing problems, and solving complex problems with simple, logical solutions with the ability to develop custom setups.
+ Outstanding verbal, written, presentation, facilitation, and interaction skills, including ability to effectively communicate technical and non-technical issues and concepts to multiple organization levels.
+ Prefer Travel, transportation, or hospitality experience
+ Prefer experience with designing application data models for mobile or web applications
+ Excellent written and verbal communication skills.
+ Flexibility in scheduling which may include nights, weekends, and holidays
**What You'll Get:**
+ Up to 40% off the base rate of any standard Hertz Rental
+ Paid Time Off
+ Medical, Dental & Vision plan options
+ Retirement programs, including 401(k) employer matching
+ Paid Parental Leave & Adoption Assistance
+ Employee Assistance Program for employees & family
+ Educational Reimbursement & Discounts
+ Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
+ Perks & Discounts -Theme Park Tickets, Gym Discounts & more
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
$135k yearly 60d+ ago
Automotive Sales Consultant
The Hertz Corporation 4.3
The Hertz Corporation job in Baltimore, MD
The **Car Sales Consultant** facilitates the sales & finance process, provides excellent customer service, supports lot operations and omni-channel sales. Fully execute sales process, achieve monthly sales targets, maintain strong CRM output and quality. Continuous utilization of all trained sales skills, maintaining clean paperwork and missing documents recovery, support the finance process to achieve strong Finance & Insurance PVR. Support vehicle photography, deliver cars to partner hubs as needed, support lot organization and merchandising, transport cars as needed, ensure all incoming vehicles are properly checked in and provide excellent customer service and support strong NPS scores.
**Wage: $15 hour + sales-based commissions**
**Benefits and Perks:**
Not only do you get to be part of an organization where you **Drive** your **Potential** , **Power** your **Passion!!** Below are a few perks and discounts:
+ Up to 40% off any standard Hertz Rental
+ Medical, Dental & Vision plan options
+ Retirement programs, including 401(k) employer matching
+ Paid Parental Leave & Adoption Assistance
+ Employee Assistance Program for employees & family
+ Educational Reimbursement & Discounts
+ Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
+ Perks & Discounts -Theme Park Tickets, Gym Discounts & more
**Qualifications:**
High School Diploma or equivalent Car Sales Experience, valid Drivers' License, capable of delivering support and results, able to succeed in a global matrix organization, goal oriented, identify and support business needs.
VALID Sales License Required for The Following States: Arkansas, Nevada, California, North Carolina, Colorado, Ohio, Hawaii, Oklahoma, Idaho, Pennsylvania, Kansas, Tennessee, Kentucky, Utah, Louisiana, Virginia, Maryland, Washington DC, Massachusetts, West Virginia, Nebraska, and Wisconsin.
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
$15 hourly 60d+ ago
Mgr Learning Projects
The Hertz Corporation 4.3
The Hertz Corporation job in Washington, DC
**A Day in the Life:** The **Learning Project Manager** will manage the planning, development, implementation, and measurement of training programs globally. The Manager will establish and execute strategic and tactical activities related to company-wide training programs. This role is responsible for analysis and post-training assessments to link training facilitation and curriculum effectiveness to key performance indicators and processes to improve and maintain performance expectations.
This role drives the effectiveness of our global training programs, directly supporting key business initiatives by accelerating new hire performance, enhancing customer satisfaction, increasing employee engagement, and building critical skills across the organization.
The salary range for this position is starting at $65,000, commensurate with experience.
**What You'll Do:**
+ Plan, manage, and ensure training delivery aligned with various business objectives
+ Partner with all internal stakeholders and partners to support revenue growth and demands from the business
+ Conduct and lead detailed gaps & needs analysis to identify learning objectives and post-training assessment initiatives for the program
+ Plan and conduct detailed performance and compliance-to-plan reviews
+ Partner with stakeholders to determine needs and priorities within the business
+ Ensure consistency of training design, delivery and execution; proactively provide relevant feedback, suggestions and best practices to improve results
+ Create and report business information and metrics as mandated
+ Attach and validate ROI for all projects
+ Ensure updated knowledge of the program at all times
+ Ensure project plans are kept up to date and risk to plan is called out to leadership in a timely manner
+ Create and edit basic training content in Articulate Storyline authoring tool
**What We're Looking For:**
+ 5+ years' experience in Car Rental, Hospitality, or Tourism, preferred
+ 3+ years' experience in Project Management or Learning & Development, preferred
+ Plan, manage, and ensure training delivery aligned with various business objectives
+ Partner with all internal stakeholders and partners to support revenue growth and demands from the business
+ Conduct and lead detailed gaps & needs analysis to identify learning objectives and post-training assessment initiatives for the program
+ Plan and conduct detailed performance and compliance-to-plan reviews
+ Partner with stakeholders to determine needs and priorities within the business
+ Ensure consistency of training design, delivery and execution; proactively provide relevant feedback, suggestions and best practices to improve results
+ Create and report business information and metrics as mandated
+ Attach and validate ROI for all projects
+ Ensure updated knowledge of the program at all times
+ Ensure project plans are kept up to date and risk to plan is called out to leadership in a timely manner
+ Create and edit basic training content in Articulate Storyline authoring tool
**What You'll Get:**
+ Up to 40% off the base rate of any standard Hertz Rental
+ Paid Time Off
+ Medical, Dental & Vision plan options
+ Retirement programs, including 401(k) employer matching
+ Paid Parental Leave & Adoption Assistance
+ Employee Assistance Program for employees & family
+ Educational Reimbursement & Discounts
+ Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
+ Perks & Discounts -Theme Park Tickets, Gym Discounts & more
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
$65k yearly 2d ago
Automotive Technician
The Hertz Corporation 4.3
The Hertz Corporation job in Severn, MD
If you're looking for the benefits of joining an industry leader, with a high-charged, energy-filled environment, then you can stop looking, because you have found what you're looking for in the Automotive Technician position at our Hertz Rent-A-Car location. Bring your energy, drive, and motivation to Hertz, and set your goals on cruise control! The Hertz Corporation, a world leader in the car rental industry, currently seeks energetic team players to join our team.
The Automotive Technician is the second level within the Hertz Corporation for our maintenance team. In this role you will be performing preventative maintenance, minor repairs, and inspection.
**Wages:** $21.50 per hour
**Educational Background:**
+ High School Diploma or equivalent preferred
**Professional Experience:**
+ At minimum one (1) years of vehicle maintenance experience
+ Preferred prior experience with automotive repair (personal or professional)
**Knowledge:**
+ Must be able to perform vehicle repairs with oversight
+ Ability to use shop equipment such as lifts, tire changing equipment, alignment machines, and scan tools
**Additional Notes:**
+ Must have tools to perform necessary repairs
+ Must have a Valid Driver's License
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
$21.5 hourly 17d ago
Manager, CX Strategy & Implementation
The Hertz Corporation 4.3
The Hertz Corporation job in Washington, DC
We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where customer loyalty, brand reputation, and operational excellence converge. In this role, you will serve as the primary CX partner to cross-functional leaders in Customer Operations, Product, Technology, and Customer Care, with a mandate to build a best-in-class, customer-centric experience across all our locations.
This role is a **high-impact, high-visibility individual contributor role** . You will operate at a strategic level, often interfacing with VP- and Director-level leaders, while also engaging directly with frontline leadership to identify experience gaps and drive actionable improvements. The role will also focus on foresight-anticipating customer needs, shaping future-state experiences, and influencing how we measure success.
This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate leaders, high-visibility stakeholders, and a team committed to defining what great looks like-for our customers, our employees, and our brands.
The starting salary for this role is $100K, commensurate with experience.
**What You'll Do:**
+ Lead initiatives to create best-in-class experiences across high-volume, high-friction customer touchpoints
+ Own the end-to-end customer experience strategy for the Customer Operations domain, including communication, service recovery, rental pickup and drop off experiences
+ Partner with Insights & Analytics to shape CX narratives and drive data-informed decisions
+ Identify and prioritize CX breakdowns through VOC, operational data, and field feedback
+ Act as the first point of contact for field leaders on CX-related challenges and opportunities
+ Design, test, and iterate on new customer experience concepts in collaboration with Ops and Product
+ Present in ongoing and ad hoc cross-functional forums (e.g., weekly business reviews), often with VP-level stakeholders
+ Support the evolution of CX measurement strategies-including journey-level insights and forward-looking KPIs
+ Contribute to frontline enablement-whether through messaging, process design, or behavioral reinforcement
**What We're Looking For:**
+ Bachelor's degree required. Degrees in Business, Hospitality, Industrial Engineering, or a related field preferred
+ 5-8 years of experience in Customer Experience or a related role with a strong operational lens and direct partnership with frontline leadership teams
+ Background in travel, hospitality, or other service-intensive industries where in-person experiences are core to the customer journey
+ Demonstrated success driving change across a matrixed organization, particularly in cross-functional or field support roles
+ Analytical and data-informed; comfortable using data to shape CX narratives and partnering with Insights & Analytics to inform priorities and gain stakeholder buy-in
+ High emotional intelligence and strong communication skills. Comfortable presenting to executives and connecting with frontline operators alike
+ Systems thinker with the ability to balance customer empathy with business impact
+ Curious, adaptable, and proactive. Constantly seeking to improve how things work for the customer and the business
**What You'll Get:**
+ 40% off any standard Hertz Rental
+ Paid Time Off
+ Medical, Dental & Vision plan options
+ Retirement programs, including 401(k) employer matching.
+ Paid Parental Leave & Adoption Assistance
+ Employee Assistance Program for employees & family
+ Educational Reimbursement & Discounts
+ Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
+ Perks & Discounts -Theme Park Tickets, Gym Discounts & more
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
$100k yearly 60d+ ago
Learning Specialist
The Hertz Corporation 4.3
The Hertz Corporation job in Washington, DC
**A Day in the Life:** The Learning Specialist is responsible for the delivery of learning activities focused on standard new hire training and other training activities. This may include sales, management and professional development for our employees. This role has an impact on our global training programs, new hire performance, customer satisfaction, employee engagement and development.
The salary range for this position is starting at $55,000.
**What You'll Do:**
+ Demonstrates excellent facilitation skills and a passion for delivering high impact learning sessions
+ Ability to influence others, drive a strong learning agenda and partner with business leaders
+ Facilitate the integration of content with the knowledge and experience of the learners
+ Act as a learning expert after training to reinforce concepts and effective application of methodology
+ Partner with business leaders to identify capability gaps and opportunities for business improvement and personal development
+ Leverage blended learning approaches and delivery recommendations to meet learning requirements for ongoing development and maturity of the organization, ensuring they are aligned to wider organization goals
+ Ensure best practice approach to learning and development across all Global Learning initiatives
+ Collaborate with Global Learning team, as assigned, on various projects and learning activities
+ Assist in providing support for new-hire classes in relation to technical/logon issues during training
+ Ensure consistency in following new-hire agenda and promoting engagement in virtual new-hire training
+ Provide training across the organization in RAC/HLE/Customer Care and other areas, as assigned and trained
+ Evaluate training solutions to assess impact of learning programs in terms of learning on the job and ROI
**What We're Looking For:**
+ 2 years' experience in Learning and Development or related training background experience
+ Bachelor's Degree in Human Resources, Education, or other related field preferred, or equivalent experience
+ Ability to work a flexible schedule, travel required up to 25% (as needed onsite trainings and team meetings)
+ Moderate proficiency in Microsoft Office
+ Ability to collaborate with internal and external stakeholders across multiple functions and locations
+ Ability to influence
+ Flexible and adaptable; ability to work effectively in ambiguous situations
+ Excellent verbal and written communication skills
+ Ability to drive process and organizational change
+ Ability to motivate teams and keep a positive attitude in a fast-paced environment
+ Ability to work under minimal supervision with a goal-oriented mindset
+ Ability to see the big picture and leverage critical thinking and decision-making skills
+ Excellent organization, time management, delegation, and prioritization skills
**What You'll Get:**
+ Up to 40% off the base rate of any standard Hertz Rental
+ Paid Time Off
+ Medical, Dental & Vision plan options
+ Retirement programs, including 401(k) employer matching
+ Paid Parental Leave & Adoption Assistance
+ Employee Assistance Program for employees & family
+ Educational Reimbursement & Discounts
+ Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
+ Perks & Discounts -Theme Park Tickets, Gym Discounts & more
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
$55k yearly 2d ago
Vehicle Operations Supervisor
The Hertz Corporation 4.3
The Hertz Corporation job in Alexandria, VA
The **Vehicle Operations Supervisor** focuses on the back-of-the-house processes, vehicle care and management, and maximizing efficiencies as a leader on the Vehicle Operations team. The Manager directs processes and activities of frontline employees and may assist the Vehicle Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to vehicle operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location.
Wage: $65,000/year
**What You'll Do:**
+ Responsible for daily vehicle operations and revenue generation for their assigned function
+ Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes
+ Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW)
+ Actively engages in effective communication plans focused on building employee engagement in order to achieve business results
+ Conducts performance evaluations that are timely and constructive, where applicable
+ Participates in the recruiting process, as required
+ Provides management with various updates and indicators as requested
+ Remains current on all administrative duties according to company policy
+ High School Diploma required, Bachelor's Degree preferred
+ Moderate proficiency in Microsoft Office Suite
+ Ability to collaborate with internal and external stakeholders
+ Flexible and adaptable; ability to work effectively in ambiguous situations
+ Excellent verbal and written communication skills
+ Ability to address and resolve customer service challenges
+ Results driven, ability to make decisions and help solve problems
+ Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team
+ Ability to drive process and organizational change
+ Ability to influence
+ Ability to motivate teams and keep a positive attitude in a fast-paced environment
+ Ability to work under minimal supervision with a goal-oriented mindset
+ Ability to see the big picture and leverage critical thinking and decision-making skills
+ Excellent organization, time management, delegation, and prioritization skills.
+ Courageous leadership and accountability
**What We're Looking For:**
+ 1-3 years' experience in Customer Service or Operations; Car Rental, Hospitality or Tourism experience preferred
**What You'll Get:**
+ Up to 40% off the base rate of any standard Hertz Rental
+ Paid Time Off
+ Medical, Dental & Vision plan options
+ Retirement programs, including 401(k) employer matching
+ Paid Parental Leave & Adoption Assistance
+ Employee Assistance Program for employees & family
+ Educational Reimbursement & Discounts
+ Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
+ Perks & Discounts -Theme Park Tickets, Gym Discounts & more
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran