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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Issaquah, WA | $38,695 | $18.60 |
| 2 | Los Angeles, CA | $37,132 | $17.85 |
| 3 | Waltham, MA | $36,473 | $17.54 |
| 4 | Salem, OR | $35,642 | $17.14 |
| 5 | New York, NY | $35,336 | $16.99 |
| 6 | Hazlet, NJ | $34,700 | $16.68 |
| 7 | Manchester, CT | $34,124 | $16.41 |
| 8 | New Castle, DE | $34,083 | $16.39 |
| 9 | Arbor Vitae, WI | $33,917 | $16.31 |
| 10 | Chicago, IL | $33,877 | $16.29 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $107,354 | $52 | - |
| 2 | Customer Liaison | $96,149 | $46 | - |
| 3 | Customs Consultant | $90,193 | $43 | - |
| 4 | Customer Account Executive | $79,080 | $38 | - |
| 5 | Sales Agent | $74,166 | $36 | - |
| 6 | Telesales Representative | $71,353 | $34 | - |
| 7 | Service Consultant | $69,443 | $33 | - |
| 8 | Customer Service Senior Associate | $66,199 | $32 | - |
| 9 | Telephone Service Adviser | $63,626 | $31 | - |
| 10 | Service Officer | $60,885 | $29 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Certifications | $34,114 | $16 | - |
| 2 | Technical Training Inc | $33,851 | $16 | - |
| 3 | NetCom Learning | $33,809 | $16 | - |
| 4 | Continuity | $33,751 | $16 | - |
| 5 | ISIS | $33,716 | $16 | - |
| 6 | SADA | $33,691 | $16 | - |
| 7 | Bcti | $33,577 | $16 | - |
| 8 | Washington Technology Industry Association (WTIA) | $33,365 | $16 | - |
| 9 | MGRM Group | $33,315 | $16 | - |
| 10 | Aristotle | $33,310 | $16 | - |
| 11 | AIM Institute | $33,297 | $16 | - |
| 12 | EKS Group | $32,945 | $16 | - |
| 13 | I.B.I.S. | $32,942 | $16 | - |