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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Seattle, WA | $41,393 | $19.90 |
| 2 | Urban Honolulu, HI | $38,434 | $18.48 |
| 3 | Portland, OR | $36,927 | $17.75 |
| 4 | Camarillo, CA | $36,510 | $17.55 |
| 5 | Eagan, MN | $36,058 | $17.34 |
| 6 | Colorado Springs, CO | $34,524 | $16.60 |
| 7 | Washington, DC | $34,162 | $16.42 |
| 8 | Elk Grove Village, IL | $33,047 | $15.89 |
| 9 | New York, NY | $33,028 | $15.88 |
| 10 | Independence, OH | $31,051 | $14.93 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Retention Representative | $36,400 | $18 | - |
| 2 | Call Center Technician | $34,411 | $17 | - |
| 3 | Call Center Coordinator | $33,978 | $16 | - |
| 4 | Call Center Specialist | $33,744 | $16 | - |
| 5 | Customer Contact Representative | $33,728 | $16 | - |
| 6 | Consumer Sales Representative | $33,710 | $16 | - |
| 7 | Customer Care Specialist | $33,680 | $16 | - |
| 8 | Customer Care Agent | $33,576 | $16 | - |
| 9 | Customer Relations Representative | $33,574 | $16 | - |
| 10 | Customer Sales Representative | $33,519 | $16 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Sarasota Herald-Tribune | $36,820 | $18 | - |
| 2 | The Daily Times | $35,346 | $17 | - |
| 3 | Reading Eagle | $35,334 | $17 | - |
| 4 | The Ames Tribune | $34,988 | $17 | - |
| 5 | New York Daily News | $34,966 | $17 | - |
| 6 | Daily Dispatch | $34,965 | $17 | - |
| 7 | The Eagle-Tribune | $34,575 | $17 | - |
| 8 | The Lima News | $34,539 | $17 | - |
| 9 | Press-Republican | $34,451 | $17 | - |
| 10 | Salem Media Group | $34,239 | $16 | - |
| 11 | Record-Journal | $34,190 | $16 | - |
| 12 | Rome News-Tribune | $33,724 | $16 | - |
| 13 | Northeast Mississippi Daily Journal | $33,653 | $16 | - |
| 14 | Oregonian Media Group | $32,920 | $16 | - |
| 15 | Hartford Courant | $31,940 | $15 | - |
| 16 | Chillicothe Gazette | $31,835 | $15 | - |
| 17 | Charleston Gazette-Mail | $30,415 | $15 | - |
| 18 | Los Angeles Times | $29,418 | $14 | - |
| 19 | NJ Advance Media | $27,925 | $13 | - |
| 20 | Southwest Times Record | $23,872 | $11 | - |